Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

• Degree / Diploma in Architecture or equivalent.
• Minimum 5 years working experience in architectural field.
• Able to support, prepare and co-ordinate Autocad / BIM drawings for authorities' consultants and submissions.
• Good in technical knowledge, conversant with local codes and regulations.
• Revit / BIM skills and architectural knowledge needed.

Interested applicants may e-mail to : [email protected]

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Duties and responsibilities

• Check, tally AR daily Collection on bank statement, cash book.

• Prepare Monthly AR Aging Report and generate Customer Statement of Accounts.

• Monitor customer activities through our Fleetnetic system.

• Follow up closely for customer aging with sales team.

• Check coding and post invoices from Fleetnetic system into Autoline.

• Prepare monthly bulk collection and monitor collection status.

• Monitor AR balance for both Autoline and Fleetnetic system.

• Perform Monthly billing to all inter-company (Recoverable, Rental and other ad-hoc billing).

• Update Interco AR transactions.

• Updating Outstanding balance for insurance and monitor Interco collection.

• Other ad-hoc duties as required and/or assigned.

Skill Required

• GCE O levels or Diploma qualification.

• Min. 1-2 years of experience in Accounts Receivable.

• Independent, analytical and a positive working attitude.

• Proficient in accounting software and Microsoft Word and Excel.

• Good time management and comfortable working in a fast-paced environment with high voluminous transactions to meet deadlines.

• Good team player with good communication and initiative.

• Performed detailed work with accuracy and speed.

• This position may required to communicate with counter part in China

Job Responsibilities:

Branding

• Work closely with managers to support the development and execution of brand communication plans.
• Assist and collaborate with managers in creating, managing, and updating brand communication guidelines and workflows.
• Help execute the brand communication plan in collaboration with relevant stakeholders across divisions, entities, and local offices in Southeast Asia and Oceania.
• Contribute to the development, management, and enhancement of regional branded materials, and manage the global assets provided by the HQ CC division.

External Communication: Enhancing company public image

• Support managers in developing an annual communication plan and oversee projects to ensure successful execution.
• Collaborate with managers to implement the communication plan, working with relevant stakeholders across divisions, entities, and local offices in Southeast Asia and Oceania.
• Assist managers in researching, proposing, and implementing new or improved communication strategies, such as enhancing the company website, developing regional social media strategies, and utilizing other relevant touchpoints.

Internal Communication: Strengthening employee engagement

• Support managers in creating and executing an internal communication plan, including events, to foster transparency and knowledge sharing. This will help employees understand company’s brand, business operations, talent pool, and future opportunities across entities and local offices in Asia and Oceania.

Crisis Communication

• Understand and follow crisis communication procedures as outlined by GHQ.
• Assist in providing support to GHQ as needed.
• Help provide regional crisis communication guidance and training to employees.

Manage Outsourced Vendors and Partners

• Lead and/or assist in managing outsourced vendors and partners to ensure the successful execution of communication plans while adhering to schedules and budgets.

Requirements:

• Degree or diploma in communications, branding, marketing, or a related field
• At least 5 years of relevant professional experience.
• Experience in branding and/or corporate communication within the maritime industry is an advantage. However, candidates without direct maritime industry experience, but with a strong understanding of the industry, will also be highly valued.
• Ability to develop communication plans under the guidance of a manager.
• Capable of assisting managers in preparing and delivering presentations.
• Proven creativity and project management capabilities.
• Strong verbal and written communication skills, with the ability to effectively engage with stakeholders across different divisions, countries, and entities.
• Motivated to explore new areas, adaptable, resourceful, and a strong team player.
• Solid understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication channels.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Manage the project scope, monitor project costing and forecasts, and develop/ maintain the project quality plan.
• Responsible to develop and update the project risk management plan, project team organization chart, and perform project communications/reporting.
• The job scope will cover the complete application development lifecycle, from requirements gathering, design, development, testing, integration, UAT and rollout of the IT project.
• Knowledge and experienced in the following technology areas will be advantageous: J2EE based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers./ .NET based application development
• Project Management Certifications such as CITPM or PMP or Agile related certification such as Certified Scrum Master is advantageous

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Mon to Fri 8.30am - 6pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Mon to Fri: 8:30am to 5:30pm

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

Job Description

The purpose of this role is to lead and manage Paid Search campaigns for a large regional client, be responsible for the execution of the strategy and planning, communication and performance of client KPIs; and maintain adherence to deadlines and best practices.

At its core, the role of the Senior Search Manager is to plan and implement Paid Search campaigns across all relevant platforms to achieve the business goals and objectives of our clients. This will require a strong channel knowledge and ability to identify opportunities to drive new media initiatives and client business outcomes. The role will include management and oversight of a team of performance specialists.

Key responsibilities and accountabilities:

Strategic Performance Marketing

• Responsible for media planning and activation across Paid Search – with ability to build, manage, optimise and troubleshoot varied campaigns that span the marketing funnel.
• Demonstrate advanced Performance knowledge and expertise on Paid Search platforms and building relationships with key partners.
• Develop and foster an effective working relationship with key media vendors and partners, stay at the forefront of new features and innovations, and ensure we deliver best in class campaigns. This includes identifying potential alpha / beta tests.
• Build an understanding of the client’s business and digital marketing objectives that should inform how paid media strategy and plans are built.
• Be comfortable and confident manipulating large data sets accurately, providing meaningful and actionable insights to optimise for client KPIs, and building informed forecasts of performance outcomes.
• Utilise exceptional communication skills to effectively liaise with both internal and external stakeholders.
• Leading the team of performance specialists to ensure end to end campaign delivery, ensuring that all team deliverables are up-to-date and accurate by required deadlines (reports, plans, billings, PCAs, etc.)

Requirements

• Minimum 6-8 years experience with Paid Search, responsible for planning and achieving performance related targets
• Proven knowledge and hands on experience with Paid Search
• Excellent stakeholder management and communication skills
• Strong Analytical Skills and Knowledge in performance measurement platforms and analytics tools
• A proven record with large, complex campaigns
• Clear verbal and written communication skills
• Strong client-facing skills: understanding client needs, maintaining relationships, building partnerships and ability to lead meetings both internally and externally in relation to performance, activation and delivery.
• Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high pressure environment.
• Demonstrates entrepreneurialism and initiative taking
• ‘Hands-on’ approach to team and operations: Effective organisation and time management of one’s self and the team

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Mon to Fri: 8:15am to 5:30pm

A fast growing firm in the manufacturing industry is seeking to hire an Accounting and HR Manager.

You will be driving the full-spectrum of finance, including general ledger, accounts payable/receivable, and cash flow management. You will be managing the budgeting, tax planning, payroll, and audit preparation, while providing management reporting and ensuring compliance with accounting standards. Lastly, you will be involved in process improvement and system migration projects.

You should be CA, and have a degree in Accountancy and Finance with at least 8 years of relevant Finance and HR experience (payroll processing). You should be comfortable working independently, with a strong knack for identifying gaps and proposing solutions to the finance processes.

If you’re ready to take your career to the next level, please click on the link to apply or email with your updated CV at [email protected] or [email protected]

Reg No. R1987809

BeathChapman Pte Ltd

Licence no. 16S8112

The Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities:

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements:

• Bachelor’s degree or higher.
• At least 4 years of solid experience in relevant fields, such as physical security operations management or program management.
• Demonstrated success managing programs and collaborating with cross-functional teams in multinational corporation settings.
• Proven experience in managing projects/programs.
• Experience in team-leading is a plus.
• Exceptional organizational and communication skills.
• Relevant certificates such as certified Fire Safety Manager with SCDF is a plus.

Chartering – Source cargo opportunities in line with market trends and initiate negotiations with cargo owner, shipbroker, shipowner.

Market analysis and enhance customer engagement.

Risk management against market fluctuation

Report to management about chartering activity, cargo trends & market insights

Operation – Voyage instruction and agent nomination, hire payment, routing, contract management, laytime settlement, monitoring vessel’s movement. Fueling.

Daily reporting vessel’s itinerary to customer. Settlement of balance with ship owner and cargo charterer.

The ideal candidate should be experienced in bid management and a proven track record of success in delivering winning bids.

Core Responsibilities:

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contribute to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor Degree with at least 5 years of experience in managing end-to-end bid process.
• Excellent communications skills to manage stakeholders and clients.
• Experience in handling IT project tenders as part of Proposal/Presales/Sales team is a plus.
• Experience in risk management and project management is a plus.
• Ability to work independently and meticulous.

Job duties:

• Dealing with tender and request for quotation, amending order to align with customers
• Creating risk management check list to showcase management
• Organizing systems like mechanical, electrical and tender preparation, submission to ensure completeness, quality, technical and risk compliance
• Analysing bill of quantities, price schedules, cost/quotes, financial data and commercial contract to ensure technical compliance
• Conducting manpower planning with project to come up with project organization chart
• Adjusting quotation to avoid rejection and margin slippage and to prepare Tender cost summary for management approval
• Provide tender interview presentation during tender negotiable phrase
• Reviewing tender and meetings making sure 100% finish before handling to project manager
• Dealing with weekly tender report
• Experience in mechanical & electrical projects tender

Multinational corporation

Basic Salary Up $7000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

The Role:

• Meet sales goals by proficiently managing the sales team, which involves coaching, establishing objectives, and tracking performance.
• Design and implement strategic business plans aimed at maximizing product success. Lead and inspire the sales team to foster strong and lasting relationships with customers.
• Prepare and present comprehensive reports on sales budgets, revenues, expenses, and updated forecasts for management's consideration. Identify emerging markets and shifts in the marketplace while staying informed about new products and competitive status.
• Oversee and mentor the sales team throughout the entire sales process, including prospecting, pitching, and negotiating.
• Exhibit a successful track record in high-level sales, closing significant deals, and managing key accounts.
• Proactively identify and pursue new business opportunities while developing relationships with both new and existing customers.

What are we looking for?

• A minimum qualification of a Diploma in Engineering or Business Management, or an equivalent is required. Candidates should have no less than five years of experience in the industrial sales sector, including at least three years in a sales team leadership role.
• The successful applicant will be an independent individual with a strong focus on achieving sales results.
• Possess class 3 driving license

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Liew Jie Ru

Registration Number: R1872133

EA Licence No: 24C2293

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Job Requirements:

• Minimum 3 -5 years of experience in a similar role, preferably in a five star luxury setting.
• A strong understanding of the overall hotel business with the ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• Proven experience in meeting budget and forecast for all costs, including payroll and other expenses
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Project professional image at all times through personal presentation/ interpersonal skills.
• Has awareness of industry trends in service, product and presentation. A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Aptitude for developing promotions and marketing.

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

Mon to Fri 9am - 6pm

Key Attributes:

Sales Driven. Charming. Effective Communicator.

Role Description:

We’re looking for a highly skilled and client-focused Premium Account Manager to join our team. As a Premium Account Manager, you will be the cornerstone of our high value client relationships, providing personalized support, exception service to both new and existing high net worth buyer/seller clients. Your role will involve hunting new clients and managing existing clients, facilitating their buying, selling and leasing requirements together with our Resident Agents.

Job Scope:

• Client Relationship Management:Cultivate and maintain strong relationships with key premium clients, ensuring their property aspirations and needs are met and exceeded. Act as their trusted advisor and main point of contact.
• Account Growth: Maintain and acquire client database of HNWI, home offices and private funds managers with property transaction or investment needs.
• Strategic Business Development: Identify and collaborate with Developers, private banks, investment funds, create customized solutions for different client’s needs
• Retention & Engagement: Manage engagement program, private invite-only events/seminars for new and existing clients to keep company at top of mind.
• Team Collaboration: Work closely with Resident Agents and cross-functional teams (marketing, operations) to ensure seamless execution of services and client success.

Requirements:

• Experience: 3+ years in account management, client servicing, or a related field, preferably with experience managing high-value or premium clients.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Client-Centric: Passion for delivering exceptional service and building long-lasting relationships with clients.
• Problem Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex client issues effectively.
• Project Management: Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Industry Knowledge: experience in real estate industry will be advantages. RES license not required but will be a bonus.

Renumeration:

Salary: Competitive base salary

Incentive: Attractive sales commission structure with high earning potential based on performance

Education:

Tertiary education in any field of study

We are looking for a Deputy Manager IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Deputy manager would be responsible to manage the overall IT & Telecom infrastructure includes Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.

He would assist in gathering, analysing and document the business requirement pertaining to existing IT application Change requirement or new requirement.

He would be responsible to carry out UAT in consultation with users and third-party vendors. He will assess the need of training in area of Office 365 tools / Ticketing tools / MS office or an existing ERP or a business application.

He will be responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools in consultation with Group IT complying Group IT policies.

Key Accountabilities or Activities

• End user support for ERP / IT applications / General IT support

• IT Infrastructure management includes servers/telecom systems / firewalls / security tools /Backup

• IT application training to end users and address day to day operational issues

• Business requirement analysis & Documentation

• Project activities co ordination for IT application development & implementation

• Third party vendor management

• IT peripheral procurement and installation

Necessary:

• Background in Computer Science, Information Technology, Computer Engineering or equivalent

• Excellent communication skills, able to articulate technology solutions to various audiences

• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies/ABAP development and SAP ERP implementation / support.

• Strong knowledge of new or latest technology, and able to gauge suitability to the organization's business

• Innovative mindset and able to challenge assumptions

• Strong knowledge of IT infrastructure and end users support management including Office 365 / Windows/Linux / Firewall and cloud hosted infra and services.

• Knowledge of SAP ERP implementation would be added advantage.

Desired:

• Excellent communication skill and business process knowledge

• Having experience / knowledge of commodity trading domain

Personal Attributes:

• Excellent communication skill Verbal / written

• Preferable education – B.E / B.Tech./BS Computer

• Team work & willingness to learn new things

• Culture fit

Significant Working Relationships

Internal:

• Team work

• Willingness to learn new things.

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Mon to Fri 8.30am - 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Mon to Fri 8.30am to 6pm

BTS Tankers Pte Ltd, a leading regional ship operating company based in Singapore, is seeking an enthusiastic Senior Operations Manager to join its dynamic team.

Senior Operations Manager - Shipping

The Position:

You will join the vessel operations team, which is responsible for the day-to-day operation activities for the BTS Tankers’ fleet, reporting to the Head of Operations. You will operate several tankers in close cooperation with the Chartering and in-house Agency teams. In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels to deliver an optimal and cost-efficient operation of our fleet and first-class customer service.

Job responsibilities:

• Operating of several tankers in close cooperation with the Chartering and in-house Agency teams.
• Communicating with charterers, brokers, agents, and vessels regarding vessel clearance, voyage orders, and vessel itineraries.
• In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels. By monitoring vessel movement and voyage performance, you aim to deliver optimal and cost-efficient fleet operation and first-class service to customers.
• Ensure compliance with agreed charter party terms, oversee agency appointments, and handle letters of indemnity.
• Reviewing vessel stowage and tank cleaning plans.
• Bunker plans for the vessel and places orders promptly.
• Liaising with vessel owners/Tech managers for Oil major acceptance, investigation reports, and corrective measures when applicable.
• Issuing freight invoices on time as per CP and assisting the Demurrage Analyst for post-ops and claims.

Requirements:

• At least 5-7 years of shore experience in product- and/or chemical-tankers commercial operations. A seafaring background is preferred but not essential.
• Excellent communication skills and aptitude to work as part of a team and on initiative.
• Ability to work independently and under pressure in a changing environment.
• Organized, meticulous, paying attention to details, but also able to focus on the bigger picture when necessary.
• Agreeable to flexible working hours (after office work including weekends will be required).
• Currently residing in Singapore.
• Good computer literacy is essential with Excel reports generation, IMOS experience.

If you are interested in the job, please apply confidentially via email with you CV attached to [email protected].

Only shortlisted candidates will be notified.