We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Job Description & Requirements

• Overall in charge of the operations of projects undertaken by the Company.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 5-8 years relevant experience in building works.

-Project management, ms office

-Possess diploma/degree in Civil Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

Role:

• Drive freight forwarding sales and business development efforts, targeting new business opportunities across the Southeast Asia region, including Australia.
• Manage and retain existing accounts while identifying opportunities for cross-selling and upselling services.
• Develop and implement sales strategies tailored for both existing and new customers.
• Lead and guide the Business Development team to achieve short-term and long-term revenue and profit goals, including monthly and half-yearly targets.
• Collaborate with the procurement team to secure competitive pricing and capacity, optimizing sales revenue and profitability by meeting sales objectives.
• Stay updated on market trends and fluctuations in Air and Ocean freight rates.
• Regularly prepare and present the Sales team’s performance reports to the management team on a weekly, monthly, and half-yearly basis.
• Promote and manage in-house solutions, utilizing various marketing tools and strategies.

Requirements:

• Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management, or a related field is preferred.
• At least 15 years of relevant experience in a global freight forwarding company, with a minimum of 5 years in a leadership role focusing on new business development.
• Comprehensive understanding of logistics operations, including Air, Ocean, Local Transportation, and Contract Logistics/Warehousing.
• Strong network connections with service providers in the Air, Ocean freight, and local transportation sectors across Southeast Asia and Australia.
• Proven ability to lead negotiations and communicate effectively across all levels.
• Excellent communication skills, both written and verbal.

Responsible for the project quality and safety plan

· Monitoring the sub-contractor schedules

· Ensure company ISO and OHSAS requirements are fully implemented on projects

· Updating and alerting Project Manager on delays and suggesting ways to expedite progress and catch up on delays

· Scheduling programs and weekly/monthly basis updates

· Perform schedule monitoring and updating on construction schedules preparation of periodic progress reports with commitments and forecast

· Monitor project compliance with project management standard policies, procedures and templates through project audits

Requirements:

· Degree in Civil Engineering

· Possess relevant experience in managing Singapore construction projects (LTA/MRT)

· Ability to manage schedule or planning on building works

· Profession in building projects

· At least 5 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, powerpoint etc.

Job Description & Requirements

Responsible for the project quality and safety plan

· Monitoring the sub-contractor schedules

· Ensure company ISO and OHSAS requirements are fully implemented on projects

· Updating and alerting Project Manager on delays and suggesting ways to expedite progress and catch up on delays

· Scheduling programs and weekly/monthly basis updates

· Perform schedule monitoring and updating on construction schedules preparation of periodic progress reports with commitments and forecast

· Monitor project compliance with project management standard policies, procedures and templates through project audits

Requirements:

· Degree in Civil Engineering

· Possess relevant experience in managing Singapore construction projects (LTA/MRT)

· Ability to manage schedule or planning on building works

· Profession in building projects

· At least 5 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, powerpoint etc.

• Source, identify, and assess Carriers (Airfreight)’ performance to ensure service quality, cost-effectiveness, and timely delivery of goods.
• Establish and maintain strategic partnership with Airlines and Logistics Service Providers in order to negotiate favorable rates and ensure service standards.
• Engage and drive carrier engagement/ procurement process, involving RFQ bidding with Carriers to secure the best rates in pricing and space for cost efficiency.
• Collaborate with internal stakeholders (Innovation and Operations team) to develop the cost effective Air products solutions to potential clients and optimize procurement processes that aligned with business goals.
• Execute the air procurement strategies to maximize the revenue through Air product solutions enhancement.
• Manage contract administrations including rate negotiations, service commitments, and performance metrics.
• Act as the primary point of contact between the company and key airline/ Logistics Service Providers partners.

Responsibilities:

• Bachelor’s degree with major in Business Administration, Transportation, Logistics, Supply Chain Management or related field is preferred.
• Minimum 8+ years of related working experience in Global Logistics Company or Airline/ Air Freight industry
• Deep understanding of Air spot rate and Supply Chain Management
• Good in negotiating with airlines and logistics service providers.
• Well versed in international air cargo regulations, including customs, security, and environmental standards.
• Proven track record in Air cargo sales experience- B2B Sales and Marketing
• Established good connection with Airlines/ Carriers and/or other co-loaders

Roles & ResponsibilitiesOversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Review staff roster to ensure adequate manpower for each outlet
Analyse inventory levels to propose purchases for the outlet
Monitor and report sales, quality and service performance of the outlet
Develop strategies to achieve sales targets according to customers' profiles
Plan operational budgets for the outlet
Coordinate crisis response and recovery activities in accordance with business continuity policies
Interview and train new staff
Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
Develop and review new and existing work processes and procedures in accordance with process improvement reviews
Propose to management on the initiatives for continuous improvement within the outlet
Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Formulate SOP and implement the system and policies for efficient operations
Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
Analyse current customers' profiles and preferences to provide targeted recommendations
Maintain a close and professional relationship with regular clientele
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Recommend initiatives to minimise customer service performance gaps
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
Implement customer loyalty strategies
Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures

• MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT
• ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION
• TRANSPORT FOOD TO LOCATION SUCCESSFULLY
• MAINTAIN CUSTOMER SERVICE AND CLEANLINESS
• MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION
• CARRY OUT DUTIES AS ASSIGNED BY SUPERIORS
• MANAGING LOGISTICS STAFFS AND COORDINATING SCHEDULING AND WORKLOADS
• HAVE EXPERIENCE IN CATERING SET-UP
• MIN 3 YEAR EXPERIENCE IN CATERING OPERATIONS

• MEDICAL BENEFITS
• PHONE ALLOWANCE
• ATTRACTIVE PERKS AND BENEFITS

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

Roles & Responsibilities

· Manage project R&R works.

· Plan and discuss with sub-contractors on project execution including implementation.

· Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.

· Execute project works based on the drawing / specification. ‘

· Resolve any Clients and / or residents’ complaints / feedbacks.

· Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.

· Attend site meeting, if applicable.

· Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.

· Coordinate the project work to ensure successful completion as well as hand over to the Clients.

· Maintain all the documentation for the projects.

· Coordinate and work with other departments as well as to supervise the project works.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.

· Job holder without the above qualification but with relevant experience would be considered.

· Good communication skills (verbal and written).

· PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)

· Positive and good working attitude, self-motivated and able to work independently.

· A good team player and willing to be stationed at the site office.

· Possess a Singapore Class 3 driving license. If have added advantage

· Min 4-5 years working experience in Building Construction Industry.

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday – Friday, 9am – 6pm, Saturday, 9.30am – 6pm
• Location: Toh Guan

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

We are seeking an experienced Admin Executive to manage quotations and inventory, ensuring smooth operations in our office and warehouse. The ideal candidate will have at least 2 years of experience, a diploma in a relevant field, and preferably, experience with SAP or other ERP software. This role also involves supporting the Sales Support team and handling import/export documentation.

Key Responsibilities:

• Quotations & Invoicing: Issue quotations, order confirmations, and invoices to clients, ensuring accuracy and timely delivery.
• Inventory Management: Regularly check stock and inventory levels, and coordinate with relevant teams to maintain optimal stock levels.
• Logistics & Packing: Oversee the packing of goods for both local and international shipments, ensuring they meet company and client standards.
• Documentation & Filing: Maintain organized filing systems for all company documents, including invoices, order confirmations, and delivery orders.
• Shipment Monitoring: Monitor and track the status of shipments, ensuring timely deliveries and communicating any delays or issues to relevant stakeholders.
• Import & Export Documentation: Prepare invoices, delivery orders, and packing lists for both import and export transactions, adhering to all relevant regulations.
• Office Management: Oversee office cleanliness and ensure the workspace is conducive to productivity.
• Sales Support: Provide guidance and support to the Sales Support team, assisting with administrative tasks and customer inquiries.

Qualifications:

• Minimum Diploma or Certificate in Business Administration, Logistics, Supply Chain Management, or a related field.
• At least 2 years of relevant experience in an administrative or logistics role.
• Experience with SAP or other ERP software is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Responsibilities:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

At gooddogpeople.com, it’s always dogs, people and planet first. We expect the best from ourselves, so we can give the best to our community. We are seeking an experienced Warehouse Assistant with dogged determination to do good work with a growth mindset and enjoys the company of animals.

RESPONSIBILITIES:

- Receive and inspect goods to ensure they are accurately received in good condition
- Perform picking and packing with daily quota
- Arrange products accurately and efficiently in warehouse
- Maintain warehouse cleanliness and tidiness
- Ensure compliance of warehouse standard operating procedures and safety guidelines

REQUIREMENTS:
- If you tend to gravitate away from desk-bound jobs but have great organizational skills who enjoy working in an independent, routined, structured and stable environment, this would be the perfect role for you
- Demonstrate discipline, maturity and meticulous with details
- Able to move, lift and carry up to 20kg
- Able to speak and write English
- Able to thrive and grow in a fast paced start up environment
- A positive and cheerful personality would go a long way
- Experience in e-commerce or pet supplies is a plus
- Only required to work for 5 days a week in an air-conditioned environment

PERKS OF JOINING US:
- Central and accessible location at 240 Macpherson Road
- Insurance, medical and performance benefits
- Attractive staff discount on all purchases
- Clear career progression path & skills upgrade training
- Strong purpose, coaching & performance driven culture
- Independently-owned business built on a flat, empowering organizational structure
- Build your career with one of the best rated company in SG pet care vertical

Interested applicants may apply with a comprehensive resume and expected salary. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Role:

• Oversee tasks related to container lease payments, including both payables and receivables.
• Monitor automated lease invoicing processes, troubleshoot issues, and resolve invoice discrepancies with relevant stakeholders.
• Process DV invoices for total loss containers and perform ad-hoc credit or debit adjustments as needed.
• Manage total loss and container revival processes according to SOP.
• Conduct thorough assessments of total loss requests received from regional or local offices.
• Follow up with respective offices on TPB collection statuses and approve total loss requests.
• Review and coordinate the total loss revival process, working closely with stakeholders.
• Manage container sale and disposal activities, executing the sales process to meet scale adjustment targets.
• Conduct negotiations and bidding with buyers, evaluating their offers effectively.
• Participate in automation and system improvement initiatives.
• Handle additional tasks as assigned.

Requirements:

• Bachelor’s Degree or Diploma in a related field.
• Proficiency in Google Workspace and Microsoft Office software.
• Strong interpersonal, communication, and presentation skills, with the ability to collaborate effectively across departments and cultural contexts.
• Organized, adaptable, and detail-oriented team player, with excellent multitasking abilities.
• Strong analytical skills, capable of troubleshooting and identifying opportunities for business process improvement.
• Willingness to learn and adopt new technologies and methods.
• Experience with data management software like Tableau and Looker is preferred.
• Candidates with experience in billing settlement and container inventory control/operations in liner shipping are preferred.

Key Responsibilities:

• Identify, develop, and manage relationships with key stakeholders for global and local vendors.
• Source, evaluate, and select vendors for container terminal and port marine services procurement via RFQs, ensuring cost efficiency and adherence to sustainability procurement guidelines.
• Conduct total cost analysis, monitor rebates, discounts, volume, and trend reporting, as well as budgeting.
• Analyze business performance to provide insightful data for effective decision-making.
• Monitor procurement KPIs for agency performance, collaborating with agencies to achieve and improve these KPIs.
• Engage with vendors and agencies to resolve issues and improve processes.
• Manage vendor agreements and liaise with internal teams (operations, marine insurance, legal, trade, network) for contract reviews.
• Actively participate in projects, including preparation of presentation materials.
• Identify cost anomalies and collaborate with stakeholders to optimize procurement costs.
• Develop and introduce dashboards for cost visualization to aid in decision-making.
• Perform other ad-hoc duties as assigned.

Requirements:

• Degree in Maritime Studies or equivalent.
• 3-5 years of relevant experience in a shipping line environment.
• Proficient in Microsoft Applications, with advanced Excel skills (Pivot Tables, VLOOKUP) and PowerPoint.
• Strong contract negotiation and vendor management skills.
• Experience in compliance and sustainability procurement.

As the Category Management Manager, you will play a crucial role in developing and executing the assortment strategy for our organization's beauty product category. You will be responsible for managing supplier relationships, negotiating contracts, analyzing market trends, and ensuring the availability of high-quality beauty products at competitive prices. Your efforts will contribute to driving revenue growth and customer satisfaction within the beauty product category.

Responsibilities:

• Develop and execute comprehensive sales strategy to achieve revenue targets and market share goals
• Identify, evaluate, and onboard new suppliers/vendors of beauty products, ensuring they meet quality standards, pricing requirements, and delivery timelines.
• Negotiate contracts and terms with suppliers to obtain the best possible pricing, payment terms, and contractual conditions.
• Monitor market trends, including pricing, product innovations, and consumer demands, to stay informed about industry developments and make informed buying decisions.
• Drive strong activation on commercial initiatives, collaborate with internal retail team, and operations teams, to understand their requirements and ensure the availability of a diverse and appealing assortment of beauty products.
• Conduct regular analysis of category performance, including sales data, product performance, and customer feedback, to identify opportunities for improvement and growth.
• Work closely with the marketing team to develop promotional strategies and campaigns to drive sales and enhance the visibility of beauty products.
• Stay updated on industry regulations and compliance requirements related to beauty products, ensuring all purchased items meet legal and safety standards.
• Maintain accurate records of procurement activities, supplier contracts, and pricing information.

Requirements:

• Strong commercial skills in consumer goods and services industry
• Proven experience as a buyer or category manager in the beauty industry, preferably within a retail or e-commerce environment.
• In-depth knowledge of beauty product trends, market dynamics, and industry best practices.
• Strong negotiation and contract management skills, with a track record of achieving cost savings and favorable terms.
• Excellent analytical skills to interpret market data and make data-driven decisions.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and external suppliers.
• Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in using procurement software and tools, as well as Microsoft Office Suite.
• Familiarity with regulatory requirements and quality standards for beauty products.

Job Duties

• Organize orders posting for Company
• JFE A/O, invoice
• Posting S/O for both entities
• Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment
• Staff scheduling, incident report
• Create system new item code & label PLU number
• Ordering dry goods for outlets
• Jewel loading bay booking Woodleigh & Singpost
• Monthly Season parking
• Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)
• Inventory write off
• Halal audit and new items
• HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)
• NEA Submission ( only once per year)
• Monthly stock adjustment for production, Quarterly stock take
• Update outlets ordering template, as new system will be coming soon, it might be

easier

• Assist store
• Ad-hoc duties as assigned by Management

Job Requirements

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy
• Managerial experience in an office setting
• Deep understanding of budgeting best practices
• In-depth knowledge of Microsoft Office or Google Suite
• Outstanding strategic planning abilities
• Comprehensive understanding of office management processes
• Demonstrable resourcefulness in high-stress situations

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

• Maitain aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Store livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task
• Drafting quotations.
• Liaising with suppliers.
• Administrative works.
• Receptionist works.
• Drafting and preparing reports.
• Training will be provided on the job with a supervisor.

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Excellent career growth opportunity

Role:

• Oversee tasks related to container lease payments, including both payables and receivables.
• Monitor automated lease invoicing processes, troubleshoot issues, and resolve invoice discrepancies with relevant stakeholders.
• Process DV invoices for total loss containers and perform ad-hoc credit or debit adjustments as needed.
• Manage total loss and container revival processes according to SOP.
• Conduct thorough assessments of total loss requests received from regional or local offices.
• Follow up with respective offices on TPB collection statuses and approve total loss requests.
• Review and coordinate the total loss revival process, working closely with stakeholders.
• Manage container sale and disposal activities, executing the sales process to meet scale adjustment targets.
• Conduct negotiations and bidding with buyers, evaluating their offers effectively.
• Participate in automation and system improvement initiatives.
• Handle additional tasks as assigned.

Requirements:

• Bachelor’s Degree or Diploma in a related field.
• Proficiency in Google Workspace and Microsoft Office software.
• Strong interpersonal, communication, and presentation skills, with the ability to collaborate effectively across departments and cultural contexts.
• Organized, adaptable, and detail-oriented team player, with excellent multitasking abilities.
• Strong analytical skills, capable of troubleshooting and identifying opportunities for business process improvement.
• Willingness to learn and adopt new technologies and methods.
• Experience with data management software like Tableau and Looker is preferred.
• Candidates with experience in billing settlement and container inventory control/operations in liner shipping are preferred.

· Organize orders posting for Company

· JFE A/O, invoice

· Posting S/O for both entities

· Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment

· Staff scheduling, incident report

· Create system new item code & label PLU number

· Ordering dry goods for outlets

· Jewel loading bay booking Woodleigh & Singpost

· Monthly Season parking

· Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)

· Inventory write off

· Halal audit and new items

· HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)

· NEA Submission ( only once per year)

· Monthly stock adjustment for production, Quarterly stock take

· Update outlets ordering template, as new system will be coming soon, it might be

easier

· Assist store

· Ad-hoc duties as assigned by Management