JOB SUMMARY:

Senior Administrative Assistant plays a pivotal role in providing administrative support to Quality Management Department, responsible for training administration, information management, project, audit and meeting co-ordination and reward and recognition program, hospital occurrence report.

PRIMARY DUTIES & RESPONSIBILITES:

• Information Management
  • Maintain policies and procedures and ensure these are reviewed and updated in a timely manner.
  • Maintain confidential and sensitive information.
  • Organize and manage files, documents, and records.
  • Develop forms when needed.
  • Be proficient with office software and technology tools, including word processing, spreadsheets, software such as canva,slido etc.

• Office and Training Administration
  • Registration and enrollment : Managing the process of enrolling staff in the training courses as per training schedule and tracking their progress. Collaborate with all stakeholders and ensure sufficient participants for the training to be held as planned.
  • Classroom Set Up : Ensure appropriate classroom set-up for the training programs.
  • Resource Allocation : Allocate resources such as training rooms, training materials, aids etc. for the training programs.
  • Training Inventory: Ensure sufficient and appropriate training materials are accounted for and purchased in a timely manner.
  • Evaluation: Measure the effectiveness of the training programs through assessments, feedback, and performance improvement metrics
  • Documentation: Keep records of training attendance, completion, and any certifications or credentials obtained
  • Continuous Improvement: Analyze training outcomes and feedback to make improvements to the training on an on-going basis with trainers
  • Compliance : Maintain repositories for training programs, licenses and permits, risk register to meet legal and regulatory requirements, not limiting to ISO & HCSA Requirements

SECONDARY DUTIES & RESPONSIBILITIES

• Support Internal and external audits, including but not limited to licensing, certification and accreditation.
  • Perform secretariat roles for assigned committees.
  • Perform planned activities such as Quality week events, Reward & Recognition etc
  • Handle correspondences and coordinate meetings
  • Any other tasks as assigned by the Supervisor.

REQUIREMENTS:

• Diploma level preferably with ability to type & computer literate
• At least 3 years working experience
• Must be conversant in computer program such as Microsoft Word, Power Point and Excel
• Good written and verbal communication skills

You will be supporting the day-to-day full spectrum of HR operations and strategic matters which cover employee engagement, employee relations and retention, performance and development management, compensation and payroll management, HR Policies & Procedures, and coaching leaders and managers to deliver people management capabilities to support business growth strategies.

Supporting the HR Manager, you will need to identify and deliver HR strategies to support business goals and drive results with the responsibility for HR functions.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $12-13/h
• Relevant experience is advantageous but not mandatory. It will be taken into account when proposing remuneration.

Requirements

• Willing to learn with a positive attitude
• Flexible and able to adapt to changes
• Team-player
• Meticulous and takes pride in work
• Fast learner
• Able to work independently with minimal supervision
• Fluent in English
• No experience required (training will be provided) but relevant F&B (barista / kitchen / server) experience will be advantageous
• Food hygiene certification (required)

Working hours:

• Tue: 9.15am - 6.15pm
• Sat: 9.15am - 6.15pm
• May be required to work on other days on an ad-hoc basis

Main responsibilities:

• Baking according to SOPs - mainly just scooping ready-made batter into moulds
• Washing moulds and baking tools
• Packing of baked goods into boxes
• Supporting cleanup duties to ensure the bakery remains tidy, organised, and ready for the next day's production
• Making coffee and other drinks according to SOPs
• Able to take orders from customers to key into POS
• Any other relevant task as required by management

License/Certification:

• WSQ Food Safety Level 1 (Required)

Key duties

• Reviews patients periodically to assess their progress and to ensure that high quality care has been provided and to ascertain patients’ needs for additional care / services
• Provides supervisory consultation and support to her staff
• Attends meeting and participates in committees as assigned
• Audits staff regularly to keep track of key performance indicators (KPIs) of the department and ensure conformity. To help with review KPIs periodically and if necessary to set new KPIs to improve nursing standards.
• Assist in managing the ward roster ensuring that there is an adequate staff on duty at all times.
• Takes corrective and preventive actions where necessary to eliminate or minimize the cause of existing or potential critical quality problems identified.
• Audits patients’ case notes and nursing documentation to ensure that records are up to date and in line with the legal requirements for documentation.
• Implements and monitors infection control practices and procedures and ensures that the staff understands and follows these policies and procedures strictly.

Requirements:

• Degree in Nursing with at least 6 years of experience in clinical and supervisory role
• Proven experience in managing multi-disciplinary ward
• Ability to commence work immediately is an added advantage
• Must be registered with Singapore Nursing Board

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

Requirements

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, you are expected to achieve high sales and have the opportunity to collaborate closely with aesthetic doctors and clinicians. It will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. If you have the drive, adaptability and proven sales ability in beauty, wellness and consumer lifestyle sectors, we welcome you to apply.

What You Can Expect:

High Sales Commission

We have a commission structure in place that is designed to effectively reward your achievements in sales.

Collaborative Environment

You will have the opportunity to work in a multidisciplinary setting alongside professionals in both the medical and management fields. This provides a comprehensive experience that allows for growth in various aspects of your career.

Professional Development

Continuous learning is not just encouraged but is a part of the role. This enables you to broaden your skill set in both medical aesthetics and business management, making you a more versatile professional.

Sales Potential

Our support structure is designed to provide you with the necessary tools to fully realize your sales potential, all while maintaining the high standards of customer service and clinical care that we are known for.

Competitive Salary Package

In addition to a high commission structure, we offer a salary package that is competitive within the industry, providing a well-rounded compensation plan.

Work-Life Balance

We value work-life balance, which is why we offer a 5-day work week, allowing you ample time to recharge.

Career Advancement

There are various opportunities for career advancement within the organization, and you will have the chance to work closely with experienced doctors and management professionals, enriching your career path.

Wellness Benefits

As part of your employment package, you will have access to a range of complimentary medical aesthetic treatments, contributing to your personal well-being.

Convenient Locations

Our clinics are strategically located near MRT stations, making the commute convenient for you.

Responsibilities:

• Collaborate with doctors and aesthetic clinicians to offer professional consultations in skin, body, and hair care.
• Develop comprehensive aesthetic treatment plans that incorporate both clinic treatments and product solutions.
• Advocate the clinic's range of services and products in a manner that educates the customer.
• Offer high-quality customer service and after-sales support.
• Participate in both internal and external training programs.

Requirements:

• Candidates should have a minimum qualification of GCE 'O' Levels and 1-2 years of proven sales experience in consumer, lifestyle, wellness, and healthcare sectors. A Paramedical diploma is also acceptable.
• Prior experience in mid-luxury to luxury day spas or aesthetic clinics will be considered advantageous.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.
• A responsible team player with a passion for the field.
• A commitment to continuous learning for professional excellence in aesthetics.

Rewards & Benefits:

• A 5-day work week with one weekend and one weekday off.
• Medical benefits.
• Monthly performance bonuses and other incentives.
• An opportunity to participate in a Branch Manager Grooming Program.
• A reward and recognition program aimed at appreciating competent and capable staff.
• Staff discounts on ClearSK products and services.

If you are driven, adaptable, and have a proven track record in relevant sales roles, we encourage you to consider joining ClearSK. This position offers a unique blend of sales and medical expertise, providing a rich environment for career growth.

Application Process:

To expedite the application process, kindly complete the Google Form linked https://forms.gle/ZdnDCJYqZ916n8iQ7

before submitting your application on MyCareersFuture.

Note: Only shortlisted candidates will be contacted.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Role Summary

• Responsibilities: You will be responsible for a range of finance tasks within our Singapore office, focussing on a mixture of sales ledger and purchase ledger tasks
• Salary: up to S$3,300 per month
• Benefits: Hybrid working options that allow you to work from home up to 50% of your time, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: The role will ideally commence in early 2025. However, we have start dates available every month of the year and you will be asked to state your availability on your application form
• Location: Our new recruits will be based in our Singapore office

About the Role

If you are looking to kickstart your career in finance or take on a new opportunity within this field, we are seeking a new Accounts Assistant to join our vibrant Singapore office.

In this role, you will support with a range of finance tasks across both sales and purchase ledger and quickly take on significant responsibilities within the team. You will work alongside our Accounts Assistant in Singapore and the wider Finance team in our UK-based Global Headquarters, as well as our Office Administrator in Shanghai to provide financial support for the Shanghai office.

Key responsibilities will include:

• Supporting with sales ledger tasks, such as producing, sending and monitoring invoices as well as contacting clients to ensure timely payments, where necessary
• Supporting with purchase ledger tasks, including approving and/or obtaining approval for all purchase invoices, recording and reconciling all petty cash and reviewing credit card expenses
• Managing and maintaining client contracts
• Advising our scientific teams on invoicing or purchase related queries
• Collaborating with the Shanghai Office Administrator to manage financial processes for the Shanghai office, including tasks such as reconciling local payments, tracking expenditures, and ensuring compliance with local requirements
• Ad-hoc tasks in support of the wider Finance and Operations teams, across both Singapore and Shanghai, as needed

Hybrid Working Policy: We recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace, they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time, measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

Please click here to learn about Gallia’s time within our Finance team: https://www.costellomedical.com/careers/working-at-costello-medical/career-profiles/gallia-goddard/

About You

We are seeking a proactive and enthusiastic individual, with a “can do” approach. The ideal candidate will also have the initiative, positivity and creativity required to continually improve processes and ease the administrative burden of financial processes on their colleagues.

Essential requirements for the role are:

• A background in a relevant discipline. For example, finance, accounting, business administration with a concentration in finance, or similar
• Excellent proficiency in written and spoken English as well as business-level Mandarin
• A fluency in Microsoft Word, Excel, Outlook and PowerPoint
• Strong interpersonal and communication skills, with the ability to collaborate effectively within a team and interface confidently with client-facing staff
• The ability to manage suppliers to ensure that we receive an excellent service
• The ability to manage pressure and conflicting demands, as well as prioritising tasks and workload autonomously
• An excellent attention to detail
• An excellent level of productivity, and the flexibility to respond to changing deadlines

Whilst no prior working experience is required for this position, it is desirable. Full training, both internal and external, and mentoring from experienced colleagues will be provided.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process starts with a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview. Our standard recruitment process lasts around 1 month however, this can be adapted if necessary.

The role will ideally commence in early 2025. However, we have start dates available every month of the year and you will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role will close when a suitable candidate found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of up to S$3,300 per month
• 18 days’ annual leave plus public holidays
• The chance to work from home for up to half of your working time across a 2-week rolling period
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/working-at-costello-medical/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.

Responsibilities:

· Drive sales growth and achieve revenue targets within assigned regional territory for satellite communication solutions.

· Develop and execute strategic sales plans to expand market share and increase customer base in the region.

· Build and maintain strong relationships with key clients, partners, and stakeholders within the telecommunications and satellite sectors.

· Identify new business opportunities, including untapped markets, and create strategies to penetrate these markets effectively.

· Lead and manage the sales process from lead generation to contract negotiation, ensuring high conversion rates.

· Collaborate with product development and marketing teams to tailor satellite communication solutions to customer needs and industry requirements.

· Provide technical expertise to customers by delivering product presentations, demonstrations, and responding to RFPs (Requests for Proposals).

· Monitor market trends and competitor activity to maintain a competitive edge and adjust strategies accordingly.

· Prepare and deliver regular sales reports, forecasts, and presentations to senior management.

· Manage and mentor a team of sales representatives, providing guidance, training, and support to ensure their success.

Requirements:

· Bachelor's degree in Business, Telecommunications, Engineering, or a related field.

· Minimum of 5-7 years of sales experience in the satellite communications or telecom industry.

· Strong understanding of satellite communication technologies, products, and services.

· Proven track record of successfully meeting or exceeding sales targets in a B2B environment.

· Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and build relationships with key decision-makers.

Clarence Khoh

R1552376

Role and team:

The Internal Audit Manager will lead audit projects, assess risks, evaluate internal controls, and spearhead Internal Audit representation across the APAC region. The candidate is required to have proven audit expertise with strong SAAS/ Technology business acumen to drive improvements in operational efficiency, compliance, and governance.

This position will be reporting to Director of Internal Audit based in the US HQ in Santa Clara.

This is a project manager and currently does not have people supervisory responsibilities.

What you get to do in this role:

Assurance Engagements

• Strengthen the ServiceNow’s internal control environment through assessing and evaluating internal controls over sales and marketing business functions(direct sales, sales operations, channel sales, services, revenue, marketing, sales commissions, etc.), including operational, financial and ABAC and other compliance areas
• Performs an internal audit annual risk assessment with ServiceNow’s APAC management team input to determine internal audit scope / plan for the period
• Perform internal audits of regional APAC business activities based on the internal audit plan
•  Organize and execute end-to-end internal audit projects, conducting in-depth evaluations of the internal controls, documenting the results and producing audit reports
• Report to ARC Audit Team and regional APAC Leadership on internal audit results and findings

Governance and Advisory

• Assist and support regional stakeholders with internal control improvements in anticipation of external and internal audits
• Utilize data analysis to identify risks in business operations and audit response plans
• Monitor and follow up on audit findings, coordinating with departments to implement corrective actions on time, ensuring closed-loop internal control management
• Support internal control and compliance requirements during the expansion of new businesses or markets, ensuring operations adhere to industry regulations and local requirements
• Collaborate with regulatory bodies or external auditors, providing necessary support and documentation as needed
   

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

[Job ID: 763995]

Overview
This exceptional opportunity is with a prominent division of a well-established group, widely recognized for its expertise in scientific and medical instruments, hospital solutions, and laboratory furnishings.

Responsibilities

• Present, promote, and sell products/services to existing and potential clients in the cleanroom, biotechnology, and pharmaceutical production industries.
• Create and execute strategic sales plans for assigned products and agencies.
• Engage with prospective customers to identify their needs and recommend suitable equipment, products, services, or solutions.
• Assess market and territory potential, monitor sales progress, and maintain detailed status reports.
• Build strong technical expertise in products and applications to effectively support and communicate with clients.
• Establish and nurture positive relationships with customers while expanding the product portfolio.
• Perform additional tasks as assigned.

Requirements

• Minimum of 3 years of experience in a technical sales role within related industries (e.g., healthcare, cleanroom, pharmaceutical, industrial equipment), preferably with experience in cleanroom or pharmaceutical equipment sales.
• Proven track record of strong sales performance, including expertise in preparing tenders and Requests for Quotations (RFQs) with accurate costing.
• Excellent communication and presentation skills.
• Strong analytical, problem-solving, and organizational skills, with meticulous attention to detail.
• Results-oriented, target-driven, and capable of working independently.
• Positive attitude, ability to recognize opportunities, and a strong willingness to learn.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Project Manager (Infrastructure)

Internal Code: A25021

This is a one-year contract role

What will you do?

• Oversee the planning, design, execution, monitoring, controlling and closure of assigned projects
• Plan and manage all aspects of the project’s tasks assigned and ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Proactively managing projects issues and risks
• Create and maintain comprehensive project documentation
• Validate system functionalities and ensuring the requirements are delivered accordingly to technical specification
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work to ensure the work is completed to the Board’s satisfaction
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 5 - 7 years of experience in system projects implementation, preferably cybersecurity projects
• Experience in managing multiple projects
• Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS
• Knowledge in IEC 62443
• Experience in Operational Technology and/or ICS; certifications such as SANS GSEC, (ISC)2 CISSP
• Proven experience in managing security tools and common infrastructure services.
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies (At least 4 out of 8 domains is needed)
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

[Order Number: 828257]

Responsibilities :

• Outreach Activities: Conduct outbound prospecting activities including cold calls, emails, social media outreach, and networking.
• Inbound Lead Handling: Respond promptly to inbound leads generated through marketing campaigns, website inquiries, and other channels, ensuring they are qualified and supported.
• Leverage Sales tools such as LinkedIn Sales Navigator, HubSpot and Lusha to research, track, and manage leads effectively.
• Lead Generation: Identify and qualify new sales opportunities within the target market. Create and maintain an accurate list of prospects.
• Pipeline Management: Proactively manage and update the CRM with lead details, contact information, and qualification status.
• Collaborate with BDM: Work closely with the BDM to transition qualified leads and opportunities to the next stages of the sales cycle.
• Support Marketing Initiatives: Assist in generating content and promoting campaigns to increase inbound leads.
• Qualifying Leads: Identify key decision-makers and ensure a clear understanding of the prospect’s needs, goals, and challenges.
• Reporting: Regularly update sales activity and progress to the BDM, providing insights into pipeline health and market insights.
• Maintain Knowledge: Stay informed on industry trends, competitors, and customer needs to have meaningful conversations with potential clients

Requirements :

• Experience: Minimum of 1-2 years of experience in sales or lead generation, preferably in a B2B environment.
• Exceptional Communication Skills: Ability to build rapport, engage prospects, and communicate value propositions effectively, both in writing and over the phone.
• Target-Driven: A proven ability to meet or exceed sales targets, with a focus on qualifying and setting appointments for the sales team.
• Tech-Savvy: Familiar with CRM tools (e.g., HubSpot, Salesforce) and other sales tools (e.g., LinkedIn, email automation).

To Apply, please kindly email your updated resume to [email protected]

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https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

You can make your mark as experienced contract manager, by being responsible for the overall contractual support to the project management on (complex) international marine infrastructure projects of Boskalis.

Your responsibilities as experienced contract manager

• Following project award, providing contractual and commercial support on a pro-active basis during the preparation and execution of complex  projects.
• Developing and implementing a proper project administration, including the administration of variation orders and claims.
• Ensure the proper and timely submission of contract deliverables in relation to the main contract and  subcontracts.
• Reviewing documents, such as but not limited to: joint venture or consortium agreements,  main contracts, subcontracts and variation orders.
• Drafting and reviewing of (covering) letters, variation orders and claims addressed to or received from partners, client and subcontractors.
• Proactively contributing in all required contract and / or subcontract negotiations during the execution phase of a project.
• Liaising with the insurance - , procurement - and treasury department and the  legal counsel involved.
• Increasing contractual awareness within the project team and supporting and developing expertise within the legal & contract management department.
• Guiding less experienced colleagues with regard to contract management.

Your qualities and experience
You can move ahead as experienced  contract manager, if you have:

• Master / bachelor’s degree in construction management, business administration, (civil) engineering, law or related field.
• At least seven (7) years of relevant experience in a similar role on Singapore marine or land infrastructure/ construction projects.
• Knowledge in PSSCOC is required and knowledge in international construction contracts such as FIDIC / LOGIC contracts is an advantage.
• Excellent English verbal and written communication skills.
• Accuracy and attention to detail and being a teamplayer.

Banquet Operations Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the department leader on managing and coordinating daily Front of the House and Heart of the House operations with right delegation
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by
• Perform the tasks of function room setup, dining table setting, buffet counter and refreshment setting base on each BEO’s requirement, instruction and departmental standards
• Prepare, maintain or check the preparation of service mise-en-place according to each event and are ready/sufficient for operation needs
• Check the appearance, orderliness, cleanliness and proper set-up of the function room/refreshment area and all its related areas with the function checklist, and be ready before 30 minutes of the commence of each event/coffee break
• Maintain and ensure all function rooms appearance, orderliness and cleanliness are at satisfied condition after the end of each event
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Control outsource labour supply, casual labour and overtime
• Assist the management to supervise junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required by the event/operation are carried out on time and according to instruction and departmental standards as well as at the satisfied level
• To monitor/supervise the use of equipment by casual labour and to ensure it is used in the correct manner under the relevant standard of operations and work safety guideline
• Handle event billing accordingly to BEO’s instruction and complete post function report when event ended
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved

Qualifications:

• At least 2 years in F&B management experience with strong background of banquet operation
• Leadership / People management
• Service oriented with an eye for details
• Good interpersonal and communication skills
• Able to work under pressure and independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

We are seeking an experienced Commercial Operations Manager, SEA to manage the wholesale and retail operations including store design planning, to optimize the commercial processes, ensuring operational excellence and successful execution of business strategies. You will play a critical role in optimizing wholesale business, leading a team in driving key initiatives, enhancing efficiency and contributing to the overall growth.  The Ideal candidate will have strong leadership capabilities, analytical skills, extensive experience in wholesale management and a deep understanding of commercial operation within a dynamic business environment.  If you have the passion for driving operational excellence and building strong wholesale partnerships, we invite you to apply.