Mode: 12 mths contract (renewable)

Work location: Changi Business park

Domain: Banking

The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office

Personal and Social

• Good communication and inter-personal skills;

• Team player and independent worker Professional and Technical

• More than 5 years of experience as a personal assistant or admin assistant.

• Strong organizational skills and able to multitask.

• Proficient in Microsoft Outlook Calendar, excel and PP

Personal Assistant

• Managing Outlook Calendar, schedule meetings and appointments.

• Screen and direct phone calls.

• Travel arrangement and expense claim processing.

• Writing of meeting minutes during management meetings.

• Coordinate events, Townhalls and brown bags sessions as and when required.

• Any other ad-hoc tasks as and when required

People Management

• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.

• Management of desks and lockers for the IT Organization.

• Updating of department Organization Chart.

Business Management

• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.

• Oversee month-end time booking for management members

Interested applicants can apply to [email protected] for a quicker response.

• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of the way they build and manage their assets in the new digital finance world.

In line with our expansion, we are looking for motivated individuals who are passionate about the crypto space to join our team.

What you'll be doing:

• Record-keeping: A crypto trading and options accountant must keep accurate records of all cryptocurrency trading and options trading transactions, including purchases, sales, transfers, and other related activities.
• Tax compliance: Crypto trading and options accountants must ensure that all tax obligations related to cryptocurrency and options trading are met, including preparing and filing tax returns, calculating tax liabilities, and ensuring compliance with applicable tax laws.
• Trading analysis: A crypto trading and options accountant must analyze financial data related to cryptocurrency and options trading transactions and provide insights into financial performance, investment opportunities, and risk factors.
• Risk management: Crypto trading and options accountants must identify and mitigate potential risks associated with cryptocurrency and options trading, such as market volatility, fraudulent activity, theft, and cybersecurity threats.
• Regulatory compliance: Crypto trading and options accountants must ensure that all cryptocurrency and options trading transactions comply with applicable regulatory requirements, such as anti-money laundering laws and know-your-customer (KYC) regulations.
• Stakeholder’s service: also able to provide advice and support to clients on various cryptocurrency and options trading-related issues, including investment strategies, tax implications, and risk management.
• Liase with auditors to ensure appropriate monitoring of company finances is maintained.

What we're looking for:

• Bachelor Degree in Finance/Accounting or equivalent professional certificate.
• Relevant experience in TradFi, Crypto or equivalent environment
• Experience working on Derivatives, Trading Product lines and equivalent
• Good knowledge of local accounting GAAP, Certified Public Accountant is a plus.
• Experienced and knowledgeable of accounting software, payroll procedures, and management systems.
• Intermediate to advanced Microsoft Excel skills (Pivot Table, SUMIF, etc.) is compulsory.
• Must be a team player, take full ownership of your work, empathetic and open-minded.
• Well-organised, detail-oriented, ability to multi-task with great follow-up skills.
• Strong written and verbal communication skills.

What’s in for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leave on top of national holidays
• Medical coverage including GP, Specialist, TCM and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with well-stocked pantry
• Animal friendly environment with a fluff ball in the office

Find out more about Coinhako here and don't forget to visit our Careers Page!

• Responsible for monthly payroll for Malaysia region.
• Assist in other HR functions.
• Facilitate ISO documents and other corporate certification application and/or renewal.

Requirements:

• Nitec in Human Resource Management or equivalent.
• At least 1 year of HR experience in Malaysia/Singapore.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit
Salary : $5000 - $7000

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Overall, responsible for the Crewing and Vessel Operations.
• Supervise vessel in accordance with international regulations, local regulation/standard.
• Perform cost analysis, estimating expected costs for the vessel operation.
• Conduct risk assessment; provides recommendations for mitigations of risk.
• Handle questions, concerns, and complaints throughout the vessel management.

Requirements:

• Degree and above
• At least 5 years of handling dredging and coastal engineering projects and ship management experience.
• Strong in development of statements of qualifications and proposals.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Regional Manager of Strategic Initiatives Division is responsible for leading a variety of financial, strategic functional support to the Business, including evaluation of strategic business expansion projects, monitoring Key Performance Index (KPI), and assisting in the preparation and support of management reporting between the regional headquarters and Parent Company in Japan.

In addition, the incumbent should be able to understand the high-level implications, conduct preliminary assessment, identify, and resolve issues independently. The Regional Manager must be able to build a project plan, and conduct feasibility study, coordinate business performance evaluations with various levels of internal and/or external personnel and make effective presentations to senior management.

• Ensure due diligence by way of negotiation and planning/conducting corporate evaluation to ensure seamless execution of business projects undertaken by the company in the area of strategic corporate growth, including HR Tech business.
• Continuously monitor the progress of project, review the business plans, review and resolve the problems that may be arises.
• Keeping all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout the project.
• Providing leadership and key stakeholders with the information to make effective, timely decisions.
• Performs any other duties as required.

Qualification:

• 8+ years of related work experience that demonstrates quantitative skills and an ability to perform and lead a variety of strategic projects.
• Bachelor’s degree in economics, Business Administration, or equivalent experiences in project management.
• Proficient with Microsoft Office; mastery of Excel and Power Point
• Self-starter with ability to coordinate and manage projects and meet tight timelines.
• Ability to independently prepare and make effective presentations to senior management.
• Ability to identify and resolve issues independently.
• Must possess strong analytical skills, creative thinking, ability to think beyond the scope of a project.
• Strong attention to detail.
• Experience with mergers, acquisitions, and divestitures preferred.
• Effective communication skills in written and spoken English and Japanese to liaise with Japanese-speaking clients through emails and tele-conversations.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

EA Reg No:R1659429 (Chin Mei Ling)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com/. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job description

• perform audits relating to a portfolio of companies across a broad spectrum of industries.
• be responsible for the execution and documentation of audit fieldwork.
• follow up on audit findings independently.

Essential Attributes

• have sound knowledge of Singapore Financial Reporting Standards and Singapore Standards on Auditing.
• have strong interpersonal, written and verbal communication skills.
• be able to work under pressure.
• be able to work both independently and as part of a team.

Qualifications and experience

• An accounting diploma qualification
• a minimum of 1 year relevant experience
• proficiency in MS Excel would be added advantages.

Position Objective: (the primary reason the position exists)

The main role of the HR Shared Services Assistant (Business Operations) is to be the main point of contact for both contractors (Associates) and clients such as helping in contract renewals etc.

Key Responsibilities:

• Manage & provide internal reports on Associates headcount movement & Client’s growth.
• Provide monthly reminder for client holders for Contracts and Work Pass Due.
• Manage end to end onboarding & offboarding formalities.
• Assist in Work Pass Application/Renewal, Contracts extension, termination, resignation, reference checks, leave & claims requests, contractor bonuses.
• Help in the handling of contractor’s disciplinary & grievance issues.
• Provide HR advisory services as required to internal Consultants and Associates.
• Liaise with the payroll team to resolve contractor timesheet & claims issues.
• Liaise with payroll & finance team to resolve client billing issues, overpayments etc.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Diploma in Accountancy or equivalent.
• Responsible for AR, AP, GL etc
• Handle monthly Vessel's Disbursement, Invoicing, GST submission etc
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Meticulous, good initiative and responsible.

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsible for all Credit administration related function pertaining to trade finance advances, including

• Post sanction monitoring of corporate and retail credit accounts including verification of sanction notes and related documents before disbursal.
• Monitoring of the credit portfolios to ensure prompt pre-emptive action so as to maintain quality of assets.
• End to end in charge of structured trade finance transaction (Imports and Exports).
• Responsible to handle Letter of Credit Issuance, Inward and Outward Collection, Bill Purchased, Transfer LC, Trust Receipt Financing, Invoice Financing, Export LC Advising, Export Sales Invoice Financing, Confirmation, L/C Negotiation and Bank Reimbursement, Back-to-back LC matching, Transfer LCs and etc.
• Review and check workability of LC for confirmation to ensure that terms and conditions are acceptable and workable.
• Handle all settlements/preparation of all payments, disbursement of proceeds (MT103/MT202) independently.
• Should have an Understanding of SWIFT MT message formats particularly in MT700 series.
• Perform compliance and other checks on trade transactions in line with Anti-Money Laundering Guidelines, Terrorist Financing & Sanctions Regulations and other internal policies.
• Liaise and collaborate closely with internal stakeholders to ensure smooth facilitation of transactions.
• Should have Complete Understanding of UCP 600, ISBP 745, URDG 758.
• Monitoring of Early Warning Signal (EWS) and analysis of the alerts received with specific views and the impact on the credit quality of the loan.
• Follow up with the borrower/Agent for regularisation of irregular loans as well as stressed assets for early resolution.
• Make unit visits as per terms of sanction.
• Verification/Authorization financial payment messages and non-financial messages through Finacle.
• Follow-up on roll over notices, interest advice to borrowers and other lenders/participating branches
• Preparation of regulatory returns (MAS, RBI) at stipulated intervals.
• Preparation of various returns and internal reports (including adhoc and miscellaneous reports for top management)
• Attending to Internal and External Audits and ensure rectification of deficiencies pointed out.
• Attending to credit related queries from regulators.
• Work closely with Senior Management to provide views and recommendations on market trends and conditions.

Requirements:

• Degree or equivalent preferably in the field of Banking and finance.
• Banking experience of a minimum of 5 years in related field.
• Good understanding of financial statements.
• Sound knowledge of banking systems/processes/procedures.
• Good management skills and analytical mindset, one who can effectively analyse a situation and make decisions to address issues/problem.
• Excellent communication and inter personal skills with the ability to Interact with all levels of staff and top management.
• Sound knowledge of Microsoft applications: Excel/Word/PowerPoint.
• The candidate should preferably have experience in different verticals such as International Banking, Computer Application and Business Management.

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to
  handle stakeholders across multiple departments

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

As a Business Analyst overseeing ETRM/CTRM projects in support of our Energy and Commodities division, you serve as a reliable consultant in this field. Your role involves partnering with teams engaged in significant Digital Business Transformation (DBT) initiatives, comprehending their business objectives, understanding end-customer needs, and consistently delivering value through rapid incremental cycles.

Key qualifications include:

• Proficiency in ETRM/CTRM with a deep understanding of trade lifecycle, portfolio management, back-office, and risk processes.
• Experience in the Energy,Oil and Gas sector, specifically in generating functional analyses for Trading Operations.
• Background in Architecture, Design, Development, or Business Analyst roles with direct involvement in complex ETRM/CTRM implementation projects.
• Skill in applying modeling languages for design analysis and documentation.
• Expertise in establishing automated software development lifecycles.
• Knowledge of the Trading domain, ETRM/CTRM packages, and relevant implementation experience.

• Your responsibilities also extend to collaborating with clients, strategists, experience leads, and architects to define business goals and value pools. This, in turn, shapes product propositions aimed at achieving transformative business outcomes and enhancing customer experiences.

Your tasks further encompass:

• Developing a product vision, strategy, and conducting market/user research with a customer-centric focus, utilizing design thinking tools.
• Participating in ideation workshops where you engage with cross-functional leaders to identify new ideas, customer needs, pain points, and solution options.
• Creating customer journey maps to guide product development and validating findings through user testing.
• Collaborating with product owners, solution managers, and cross-functional product managers to ensure alignment with program increment (PI) objectives.
• Establishing and maintaining a trusting relationship with clients, teams, and vendors, while cultivating influence without formal authority.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Job Description & Requirements

· Greet and welcome guests as soon as they arrive at the office.

· Direct visitors to the appropriate person and meeting rooms.

· Serve beverages to guests as and when required.

· Answer, screen and forward incoming phone calls to appropriate person.

· Take and relay messages to the appropriate personnel.

· Provide information and answer queries from callers.

· Receive, sort and distribute daily incoming mail / deliveries.

· Sent outgoing mails and maintain postage record.

· To assist with purchasing of stamps and mailing of registered mail

· Manage and order office stationery, pantry supplies, First Aid boxes and keep an inventory of stock.

· Receive invoices and pass on to accounts department.

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and laminating.

· Ensure reception area is tidy and neat at all time, with all necessary stationery and material (e.g. pens, forms and magazines)

· Ensure pantry area, photocopying copy area,meeting room is tidy and neat at all times.

· Liaising with vendor on maintenance servicing for office equipment. (eg. photocopier, water dispenser, coffee machine)

· Provide assistance in general administrative support as and when needed.

· Any other appropriate duties and responsibilities as assigned.

Requirement

GCE 'O' Level

2 years’ experience

Benefits

· Annual leave

· Medical insurance

· Performance bonus

We regret that only shortlisted candidates will be contacted.

• Meet and exceed sales targets and ensure that all transactions adhere to P&L objectives.
• Develop and implement strategies to promote the company' services and align them with customer objectives.
• Pursue new accounts and business opportunities to increase revenue.
• Expand a customer base through effective relationship-building and communication with all partners.
• Monitor industry competition, market conditions, and product development to stay informed and identify potential opportunities.

Requirements:

• Diploma and above.
• At least 5 years in ocean freight and handling dangerous goods (DG) in the freight forwarding industry.
• Strong knowledge in ISO Tank/Flexitank and Dangerous Goods.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303