Key Responsibilities

• Conduct market research to find answers about consumer requirements, habits and trends
• Brainstorm and develop ideas for creative marketing campaigns
• Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
• Liaise with external vendors to execute promotional events and campaigns
• Collaborate with other professionals to coordinate brand awareness and marketing efforts
• Plan and execute initiatives to reach the target audience through appropriate channels
• Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
• Implement SEO strategies and lead generation initiatives
• Manage company institutional website
• Design and develop written and graphic content
• Design UI/UX for R&D
• Undertake individual tasks of a marketing plan as assigned

Requirement

• Bachelor's degree in Marketing, Business, or a related field.
• Excellent communication and interpersonal skills
• Minimum 2 year working experience in related field

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Job Scope :

• Repair and redecoration works for hdb or/and condominium;
• Onsite planning and managing of site teams;
• Project Management, including effective cost, time and quality control, manpower planning, Material Take Off & etc;
• Overall project schedule and expertise to meet project objectives and deliverables;
• Involve in negotiation with subcontractors and suppliers with commercial personnel where necessary;
• Liaise with clients and consultants on project requirements and attending meetings;
• Complete assigned projects on schedule and within budget;
• Identify any potential safety risks within projects and putting in place strategies to mitigate any risks;
• Prepares for engagement reviews and quality assurance procedures;
• Ensure that Health, Safety and Environmental Safety standards are met;
• Supervision of project engineers and other project team members;
• Ensure smooth delivery of the project completion/SystemTurn On.

Job Responsibilities

• Create and implement effective marketing plans to promote the brand and increase sales.
• Oversee marketing campaigns, from planning to execution, across various channels (online and offline).Collaborate with the design and content teams to produce marketing materials, such as ads, social media posts, and newsletters.
• Manage and grow the company’s presence on social media platforms.
• Conduct market research to identify trends and customer needs, and adjust strategies accordingly.
• Handle the marketing budget and ensure campaigns are cost-effective.
• Track and analyze the success of marketing campaigns using relevant metrics and adjust strategies when necessary.
• Work closely with other departments, such as sales and product teams, to ensure a unified approach.

Job Requirements

• Proven experience in marketing, preferably in a managerial role.
• Strong creativity and ability to develop engaging marketing campaigns.
• Excellent communication and writing skills to work with teams and external partners.
• Familiarity with social media platforms and tools for managing online campaigns.
• Ability to analyze market trends and campaign performance data.
• Strong organizational skills and ability to handle multiple tasks and meet deadlines.

Job Responsibilities

• Create and implement effective marketing plans to promote the brand and increase sales.
• Oversee marketing campaigns, from planning to execution, across various channels (online and offline).Collaborate with the design and content teams to produce marketing materials, such as ads, social media posts, and newsletters.
• Manage and grow the company’s presence on social media platforms.
• Conduct market research to identify trends and customer needs, and adjust strategies accordingly.
• Handle the marketing budget and ensure campaigns are cost-effective.
• Track and analyze the success of marketing campaigns using relevant metrics and adjust strategies when necessary.
• Work closely with other departments, such as sales and product teams, to ensure a unified approach.

Job Requirements

• Proven experience in marketing, preferably in a managerial role.
• Strong creativity and ability to develop engaging marketing campaigns.
• Excellent communication and writing skills to work with teams and external partners.
• Familiarity with social media platforms and tools for managing online campaigns.
• Ability to analyze market trends and campaign performance data.
• Strong organizational skills and ability to handle multiple tasks and meet deadlines.

Job Responsibilities

• Create and implement effective marketing plans to promote the brand and increase sales.
• Oversee marketing campaigns, from planning to execution, across various channels (online and offline).Collaborate with the design and content teams to produce marketing materials, such as ads, social media posts, and newsletters.
• Manage and grow the company’s presence on social media platforms.
• Conduct market research to identify trends and customer needs, and adjust strategies accordingly.
• Handle the marketing budget and ensure campaigns are cost-effective.
• Track and analyze the success of marketing campaigns using relevant metrics and adjust strategies when necessary.
• Work closely with other departments, such as sales and product teams, to ensure a unified approach.

Job Requirements

• Proven experience in marketing, preferably in a managerial role.
• Strong creativity and ability to develop engaging marketing campaigns.
• Excellent communication and writing skills to work with teams and external partners.
• Familiarity with social media platforms and tools for managing online campaigns.
• Ability to analyze market trends and campaign performance data.
• Strong organizational skills and ability to handle multiple tasks and meet deadlines.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Ability to handle customers’ requests and complaints with grace
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

General Manager Job Responsibilities:

To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time. Including relatable job responsibilities in your restaurant general manager job description helps attract talented candidates.

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.
• Able to work on weekend, public holiday
• Able to work longer hours with prolonged period of standing.

• Oversee and manage all cleaning related activities at various customer sites. Experience in managing a large cleaning crew.
• Manage and monitor site cleaning duties, coordinate work activities and operations, including site inspection, sanitation, statutory compliance and on-site safety, WSH policy and guidelines
• Responsible for the upkeep of equipment and machinery
• Tracking/Ordering consumables and supplies
• Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machiner
• Recommend and execute operation plans to improve work processes and service quality
• Serve as liaison between Supervisors and Clients to meet quality service delivery
• Managing resources, work procedures, cleaning operations and attend to work incidents
• Plan and implement work schedule and manage manpower deployment
• Ensuring clients and customers feedback are attended promptly and meeting or exceeding their expectation
• Assist in the hiring, on-boarding and training of new employee
• Perform quality, service, and safety audit
• Handle employees work concerns and issues
• Provide corrective action recommendations on areas that need improvement
• Maintain detailed records of periodical work done
• Required Skill(s): cleaning validation, customer service, environment health, hygience, inspectation, operations management, machinery, team management, time management, supervisory experience, sanitation, teamwork

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Account Manager

Role Description

This is a full-time on-site role for an Account Manager at TopviewAI in Singapore. The Account Manager will be responsible for managing APAC client accounts, building strong relationships, understanding client needs, and providing solutions to drive business growth.

Qualifications

Client Relationship Management and Account Management skills

Sales and Negotiation skills

Strong communication and interpersonal skills

Experience in the video editing, live streaming or AI technology industry

Bachelor's degree in Business, Marketing, or related field

About the Job

The Program Department plays one of the most critical roles in Cyrus. Every new project in Cyrus begins with you leading the project team and laying the groundwork to ensure a smooth and successful completion. Regardless of technical challenges or scheduling conflicts, you will lead, guide, and inspire your project team members, managing every facet of the project's development and collaborating with your team to resolve problems while staying focused on your commitments to the customers.

Your key responsibilities are as follows:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Your areas of knowledge and expertise that matter most for this role:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements:

• Bachelor’s degree in Marketing, business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Must work on weekends/PH.
• Able to work night shift.

• esponsible for the strategic sourcing, inventory management goals of the company and implement action items to ensure that goals are achieved
• Participate in establishing short-term and long-range planning and budget development of the company to support strategic business goals
• Develop a supplier management program with key suppliers including metrics, performance goals and improvement initiatives.
• Establishes purchasing policies and ensures compliance ISO requirements, assist in customers audit when neededResponsible for negotiations for best possible cost service guarantee and develop “win-win” strategies that achieve sustainable relationships with suppliers
• Set department KPI and lead team to develop forecasts for future demand and place orders accurately based on vendor lead-time.
• Come up with solution for Excess and Obsolescence inventory.
• Evaluate supplier core competencies and competitive positioning using industry cost models with cross-functional stakeholders from Quality, Manufacturing, Assembly/Planning & Customer Support and Logistics departments.
• Research and anticipate shifts in the negotiating power of suppliers or to switch supplier by conducting localization or to build up dual source strategy.
• Implement supplier agreements/contracts when beneficial by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
• Continuously improve productivity and efficiency of processes throughout the operational organization
• Manage and mentor procurement and purchasing staffs, as well as work on their professional growth & development
• Any other tasks assigned

· Project management involving Sanitary & Plumbing Services

· Vaild for Licensed Plumber

· Documentation of method statement and work procedures & Risk Management

· Review and monitor site construction activities programme to ensure work completed as scheduled

· Evaluation, Cost estimation & analysis for Sanitary & Plumbing Services

· Preparation of design construction drawings, OMM Docs submission

· Liaison with all parties involved in the project including Local Authorities, Consultants, Architects, Main contractor, Sub-contractors & Suppliers

· Attend site meetings and inspections.

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

Overview

The Accounting Manager reports to the Director and is responsible to oversee all the company’s financial and accounting operations. Duties includes accounts receivable/payable, data entry/compilation, generating of accounting reports and other accounting tasks.

Responsibilities:

• Managing and overseeing daily operations of accounting department, preparing and reviewing appropriate entry reconciliations and maintaining general ledger system, including ensuring accurate financial data inputs in system.
• Prepare budgeting reports and forecast revenues. Track progress of financial and accounting objectives.
• Establish accounting policies and procedures to align with company’s targets and maintain fiscal files and records to document transactions.
• Generating of taxation / accounting reports.
• Bank reconciliation to ensure accuracy and identify any discrepancies.
• Liaising with auditors in their queries during financial year reporting.

Requirements:

• Candidate must possess at least a BSc Degree in Accounting or Finance or equivalent.
• At least 2-3 years working experience in related field is preferred.
• Excellent analytical skills to manage large amounts of data, well organized, meticulous and an eye to detail.
• Ability to work independently with minimum supervision and effective at prioritizing and meeting tight deadlines at times.
• Processes problem-solving attitude and team management skills.
• Knowledge in Xero accounting software would be an added advantage.

Interested applicants please indicate your availability, expected salary and reason for leaving your previous employments in your resume.

We regret to inform that only shortlisted candidates will be notified.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Summary:

• Manage stores, develop sales strategies, supervise staff, and handle customer complaints.
• Oversee logistics coordination.
• Minimum diploma qualification.
• Benefits aligned with labor regulations.

Work Location: Multiple stores island-wide; company office near Ubi MRT station (Blue Line, DT27).

J00007309 - LK

• Project Management: Lead technical projects from conception to completion, ensuring they meet technical and business requirements, timelines, and budgets.
• Risk Management: Identify potential risks in the technical processes and develop mitigation strategies to address them proactively.
• Technology Assessment: Stay updated on the latest technology trends and best practices, recommending tools, platforms, and frameworks that drive innovation and efficiency.

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Track project costs in order to meet budget
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Must be able to work as an individual contributor.
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Good Communication and leadership skill

Be part of the dynamic coffee-centric brand where our baristas will focus primarily on preparing and serving handcrafted espresso beverages and local coffee, with basic food & pastry handling service. Baristas will receive competitive salary packages to reflect their value as craftspeople and professionals. Individuals will go through our on-the-job training programme to develop highly skilled baristas and service professionals.

We are looking for individuals who are:

• Positive attitude, eager to learn and self-motivated.
• Professional, detail-oriented, and always striving for excellence.
• Professional customer-focused service.
• Problem-solving and quality decision-maker.
• Experts who can withstand stress and work under high-volume environments.

Responsibilities:

• Greetings and extra-mile customer service.
• Learn and maintain SOP qualities of handcrafted beverages for consumers.
• Comply with all food safety regulation and quality control at all costs.
• Maintain and enhance store & personal hygiene.
• Inventory management
• High etiquette of wastage management & transaction handling.

Full-time & Part-time

Salary: S$2,600.00 - S$6,000.00 per month (All new joiner start from minimum package)

Expected working hours: Minimum 45hrs per week (6 Days work week)

Benefits:

• Medical Coverage
• Opportunities for promotion
• Professional development
• Annual Leaves

Working location: North

Working hours: Monday - Friday, Alternate Saturday

Job Responsibilites:

• Report to the Senior Facilities Manager.
• Assist SFM and the client on the following:
• Oversee and manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators.
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs.
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report to SFM for record.
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations.
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues;
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment.
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals.
• Maintain accurate records, prepare reports, and communicate with senior management regarding the status of facilities and ongoing projects.
• Analyze facility performance metrics, identify areas for improvement, and develop action plans to enhance operational efficiency.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure that all his technical team and direct contractor appointed by cilent or Contractor’s subcontractors follow QEHS ISO requirements and Statutory Requirements.
• Ensure campus is clean and free from pest.
• Attend monthly meetings on the FM Operations requirements of this Contract.
• Assist SFM and cilent to manage food court operators and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with food court operator.
• Check and verify service reports submitted by operator as per contract requirements.
• Conduct spot checks on selling price and report to cilent on any non-compliance with approved pricelist.
• Assist SFM and Cilent to manage the apartment operator and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with apartment operator.
• Conduct quarterly inspection with apartment operator and Cilent
• Check and verify service reports submitted by operator as per contract requirements.
• Arrange two-monthly apartment operations meeting with operator and Cilent.
• Undertake any other related duties stipulated by Cilent.

Requirements:

• Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR
• Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.

Roles & Responsibilities

We are expanding our Kei Kaisendon Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Kei Kaisendon! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

Responsibilities:

- Achieve revenue targets and profitability for brand(s)/outlet(s) under his/her purview by implementing plans to improve revenue and taking expenses into consideration.

- Responsible for the efficient running and daily operations of the outlet(s)/brand(s) under his/her purview.

- Visit the outlets and observe routine activities to ensure service standards and expected level of cleanliness are met.

- Implement recommendations and action plans in audit reports.

- Conduct regular checks to ensure staff comply with standards and SOP.

- Follow Food & Beverage Safety and Hygiene policies and procedures.

- Provide feedback and suggestions on ways to improve standards manual for the outlets as and when appropriate.

- Oversee all incident reports and ensure the recommendations and action plans are followed through promptly.

- Provide feedback on food quality to BOH.

- Ensure smooth implementation of new F&B products.

- Supervise the implementation of plans to ensure that attrition rate of operations is below industry benchmark; to meet and/or exceed Customer Engagement Index Target.

- Interview potential Front of House new hire.

- Responsible for the manpower planning, budgeting and staffing for operation, ensuring that the Total Payroll cost vs Revenue are within budgeted % for the outlets and brands under his /her purview.

- Analyse daily sales report, provide insights for weekly sales report and compile weekly promotional KPI report to marketing and HOD.

- Develop and supervise the effective controls of food, beverage and labour costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations.

- Lead in the planning and organising of promotions and events for outlets.

Establish challenging, realistic and obtainable goals to guide restaurant managers in operation and performance.

- Identify the developmental needs of restaurant managers and coaches, mentors, or otherwise help them to improve their knowledge or skills.

Strengthen customer service by using continuous improvement techniques and processes.