Description:

• Assisting walk in customer and answer queries
• Stocktaking, replenishing of stocks
• Cashiering duties
• Other duties assigned by supervisor

There is store comms

Available Outlets:

Wisma Atria, Takashimaya, Vivocity, Orchard, Changi Terminal 2

EA License No: 04C3537

EA Personnel No: R23117130

EA Personnel Name: Ho Xin Yi

Job Description:

• Revenue reconciliation (Non-patient billing and patient billing)
• Handle accounts receivable transaction and update receipts from debtors
• Review AR aging trial balance
• Preparation and posting of subvention receipts
• Perform bank reconciliation and cashflow projection
• Handle daily clinic cash collection (backup)
• Prepare journal and audit schedules
• Assist with other ad hoc tasks.

Job Requirements:

• Diploma graduate in Accounting.
• 1-2 years of relevant experience

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Business Support Assistant

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

The Assistant Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence.

• Singapore Based (Penjuru Road) - Transport pickup at Yishun, Sembawang and Marsiling
  (moving to Senoko in 2025 1st quarter)
• 5.5 days | Mon-Fri: 0830 - 1730 | Sat: 0830 - 1230
• Salary: $1800 - $2200 + OT+ AWS
• Preferably with experience using SAP/WMS; Forklift license Needed
• Career Progression Opportunities

Job Description:

The Warehouse Assistant is responsible to run all the warehouse operation (picking, handling, checking, etc)

• Receiving and releasing of cargo
• Put-away to bin location
• Picking and consolidation
• Labelling, packing and QC check
• Palletizing for export
• Cycle count
• Warehouse housekeeping
• MHE management

Job Requirements:

• Preferably with experience using SAP/WMS
• Forklift license Needed

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WSP Consultancy Pte Ltd

This is a role requires a driven and detailed individual, with expertise in finance, accounting, reporting and experience with managing statutory requirements as such year-end audit, GST submission and year-end tax filing. This is a hands-on role as you will be required to take on detailed budget submissions, preparing financial reports etc.

The role has a high visibility to Management and opportunity to drive process improvements and manage outsourcing to shared services centre in Guangzhou.

Responsibilities:

1. Actively lead the accounting function, ensuring timely period end close, preparation and submission of reports, review of balance sheet schedules and reconciliations. Ensure all month end journals are recorded, and management reports prepared and submitted on time.

2. Review all intercompany reconciliations, oversee the management and resolution of discrepancies.

3. Oversee the Accounts Payable function, cashflow projections and payment runs.

4. Plan and manage the year end audits to ensure timely completion and filing of accounts. Assist with the preparation of statutory financial statements and ensure statutory deadlines are met.

5. Participate in the half yearly forecast exercise, co-ordinate data uploading from Project Finance, aggregate Company level submissions, compile and prepare the respective reports required for the review and submission.

6. Manage queries from Group companies and Asia HQ and resolve issues.

7. Review project backlog tabulation and phasing regularly. Highlight areas for follow-up and work with Project Finance on team on updates.

8. Participate actively and work closely with business leaders to support business improvements and Project Finance team on project related matters.

9. Support the team on their career and professional development.

Requirements:

• Degree in Accountancy/ACCA with at least 5 years in a related role. Good knowledge of GST, withholding tax and corporate tax.
• Experience with handling budget and reporting for multiple cost centres and divisions within a single company. Prior working experience in a service-related organization or construction industry will be advantageous.
• Team player with a hands-on, can-do attitude. Self-motivated, meticulous, keen attention to details and comfortable with handling detailed and voluminous financial reports and committed to deadlines.
• Applied knowledge of Oracle, EPM and Hyperion Financial Management and advanced EXCEL skills.
• Good verbal and written communication, comfortable communicating with multiple senior leaders.
• Adaptable and able to work under pressure, good personal efficiency, can-do attitude.

• Candidates have to be 21 years old and above (regulatory requirement) • Have a keen passion for working with women and children

• Provide quality care to women and children in the residential setting

• Supervise the daily routine of women and children

• Assist in running programs and activities for the residents

• Assist in preparing facilities/provisions for new residents

• Supervise and assist in clearing and cleaning the environment after residents are discharged

• 4-day work week (Able to work rotating shifts, including 1 night, 1 weekend, and public holidays)

Location: Senoko, Woodlands

Salary: $2,500 - $2800

Working days: Monday - Friday 8:30am – 6pm

Job responsibilities

• Main Function - Accounts receivable, including Credit Control, process documents received from customers, monthly accrual Journals, manage a small set of Malaysia’s accounts
• Process and prepare accounting source documents such as cheque payment, payment vouchers, manage stationeries etc
• Filing and custody of accounting documents assigned
• To follow up with Customers on payment issues
• To support in preparation of weekly, monthly accounting reports needed for audit or management reporting
• Ad hoc analysis, project work and duties assigned

Job Requirements

• With at least 1 year of relevant working experience
• Proficient with MS Office (Excel, Words, Outlook)
• Candidate with knowledge of Microsoft Navision Accounting system will have competitive advantage

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

(north region) - Woodlands

Highlight:

• AR / AP
• Team size 8 pax
• 5days/week, 830AM-615PM

Job Description

• Assist in the full spectrum of AR duties which includes invoice preparation, sales verification, month end closing and reconciliation.
• Prepare and process documents such as Invoices (Credit Terms & Cash Terms) & Credit Notes.
• Perform tracking & monitoring of collections & payments including updating of Aging list for dissemination to Sales team for follow up.
• Reconcile outstanding payments, billing disputes, discrepancy.
• Prepare & process Purchase Order (PO).
• Assist in the full spectrum of Stock duties which includes daily stock movement, monthly and year-end stock take.
• Ensure AR/AP/GL transaction into the accounting system timely and accurately

Job Requirements

• LCCI Certification or Diploma in Finance or Accounting
• Proficient in MS office applications
• Highly organised, strong time management with the ability to prioritise
• Ability to work independently and is a good team player

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Create and issue invoices to clients in line with firm billing procedures.
• Ensure all billing policies and guidelines are consistently followed.
• Set up clients requiring e-billing and ensure that all invoices are submitted correctly and processed through the e-billing system.
• Record and manage payments received against client invoices.
• Issue receipts for office funds received to settle client invoices.
• Input expenses and third-party bills into the accounting system.
• Handle the processing of employee expense claims.
• Monitor and track due payments for vendor and third-party invoices.
• Accurately match and allocate payments to the corresponding invoices.
• Prepare payments for vendors and suppliers.
• Assist in updating work-in-progress (WIP) and follow up on overdue payments.
• Perform filing and other administrative duties as required.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

ATTRACTIVE SALARY & BENEFITS

Location: 313 Somerset, Jurong Point, Woodleigh, Suntec City

Chef/ Kitchen Assistant

• Basic $1,800 + Fixed OT $1,020 + Performance Allowance $180 = $3,000
• 6 days/week
• 10 hours/day
• For Public Holiday, 1.5 overtime pay + $110 allowance

Requirements:

• Candidate with chef experience (chinese food) & zhi-char skillset can earn up to $3,500/month
• No need chef experience for kitchen assistant

Duration: 3 months contract - Temp role (Jan 2025- Mar 2025)

Location: Changi Airport

Salary up to S$5,000

Job Responsibilities:

1. Retrieve and enter data from online systems.
2. Classify assets for property tax according to predefined rules.
3. Develop process flow charts for GST Assisted Compliance Assurance Program (ACAP).
4. Conduct historical trend analysis and ratio analysis on financial/tax data.
5. Handle any other ad hoc tasks as assigned.

Requirements:

• Diploma or Degree in Taxation/Accountancy/Finance.
• At least 1-3 years of experience.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong attention to detail and accuracy.

Account Assistant

• Location: Senoko, Woodlands
• Salary: $2,500 - $2800
• Working days: Monday - Friday 8:30am – 6pm

Job responsibilities

• Main Function - Accounts receivable, including Credit Control, process documents received from customers, monthly accrual Journals, manage a small set of Malaysia’s accounts
• Process and prepare accounting source documents such as cheque payment, payment vouchers, manage stationeries etc
• Filing and custody of accounting documents assigned
• To follow up with Customers on payment issues
• To support in preparation of weekly, monthly accounting reports needed for audit or management reporting
• Ad hoc analysis, project work and duties assigned

Job Requirements

• With at least 1 year of relevant working experience
• Proficient with MS Office (Excel, Words, Outlook)
• Candidate with knowledge of Microsoft Navision Accounting system will have competitive advantage

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Locations: Woodlands, Sembawang, Khatib, AMK. Yishun Toa Payoh, Hougang, Kallang, Geylang

Duration: ASAP – 31 March 2025

Working Hours: 5.5-day office hours

Salary: $10/hr

Job description:

• Providing assisted enrolment to patients

• Guiding patients to enrol through HealthHub app for patients with Singpass

• Assisting patients to enrol through National CRM for patients without Singpass

• Onboarding patients to HealthierSG, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments).

• Tagging patients on Queue Management System (QMS) for HealthierSG related visits

• Answering patients’ queries with regards to HealthierSG

Job Requirements:

• Min. A level / Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Provide general administrative support to the office, including handling phone calls, emails, and scheduling appointments
• Maintain office supplies inventory and order new materials as needed. Ensure the office environment is clean, organized, and conducive to productivity
• Assist with filing, organizing, and maintaining both physical and digital files, ensuring proper storage and retrieval of documents
• Input and update data into various systems or spreadsheets, ensuring accuracy and up-to-date records
• Greet visitors and clients, direct them to the appropriate staff members, and provide assistance as needed
• Assist in coordinating and setting up meetings, presentations, and company events, including booking rooms and preparing materials
• Help manage office schedules and appointments for executives and teams, ensuring efficient time management
• Receive, sort, and distribute incoming mail and packages, and ensure outgoing mail is sent in a timely manner
• Provide general office support to other departments or teams as needed, ensuring smooth collaboration across the organization
• Perform other administrative tasks or special projects as assigned by management, contributing to overall office efficiency

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Attention to detail and accuracy in all tasks
• Ability to work independently and collaboratively in a team environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a well-established MNC, market leader in the Engineering industry. They are looking for a Logistics Admin to assist their team for the next phase of their business. They are located in the West.

Responsibilities:

• Admin support such as PO processing, DO and invoicing
• Monthly Reports
• Keep the item prices up to date
• Inventory control
• Logistics filling and documents
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum O level or other relevant field of studies
• Minimum 2 years of relevant experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Contract Period:

• Contract Base Period : From 1 Feb 2025 to 31 Jan 2026.
• Contract Option : From 1 Feb 2026 to 31 Jan 2027.

Deployment:

• Mondays to Thursdays: 7:00am to 4.30pm, inclusive of 1hr lunch break
• Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Our client is a well-established MNC, market leader in the Engineering industry. They are looking for a Finance Officer (AR)to assist their team for the next phase of their business. They are located in the West.

Responsibilities:

• Full spectrum of AR functions
• Cash flow and invoicing
• In charge of Billing and Collection
• Accounts Receivable aging report
• Assist in audit process annually
• Timely closing for AR
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Finance or other relevant field of studies
• Minimum 2 years of relevant AR experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

The Institute of Sustainability for Chemicals, Energy and Environment (ISCE2) was established by A*STAR in 2022 to support Singapore's sustainability goals, including the Singapore Green Plan and Zero Waste Masterplan, through strong international partnerships with industry, public agencies, and academia. ISCE2 is located at Jurong Island.

You will play a key role in supporting the monthly manpower report, grant management, grant utilisation and financial planning of ISCE2. As part of day-to-day operations, you will also be involved in updating of manpower allocation in SAP and coordinating with various stakeholders for manpower budgets and projection. In the process of stakeholders' engagement, you will have the opportunities to interact with senior management and researchers directly, as well as various counterparts in HQ e.g. Finance, HR etc.

Job description:

• Analyse monthly manpower reports, monitor grants utilisation for manpower and prepare for presentations as and when needed
• Perform short- and long-term financial projections for the Institute
• Update of manpower allocation in SAP on a timely basis
• Prepare and submit Fund Requisitions and Final Statement of Accounts
• Ensure proper allocation of bonuses to projects
• Attend to queries from grantors and auditors on manpower charging
• Checking of budget and headcount availability of manpower requisition for staff to be hired
• Perform billing and charging of services provided
• Other duties as may be assigned

Requirements:

• Diploma/Degree in Finance/Business Administration/Accountancy with at least 2 years of experience in resource or grant management
• Highly proficient in Microsoft Office, especially in Excel and PowerPoint
• Good interpersonal and communication skills
• Able to work independently and as a team
• Impeccable attention to details
• Experience in SAP will be an advantage
• Hybrid work arrangement
• Willing to work at Jurong island (2-way transport from five locations: Boon Lay, Choa Chu Kang, Clementi, Jurong East and Outram Park)

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

• Office management, administrative and facilities support to the department
• Secretarial and administrative assistance to the department
• Coordinate/plan schedule of appointment, department presentations, training and related activities
• Coordinate travel arrangement, air ticket, accommodations, transportation and travel visa application
• Process travel expenses/claims
• Calendar management
• IT support (asset / role request, etc)
• Event management (Team building / conferences/training / department lunches)

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Company

Our client, a leading company in the Financial Services sector, is seeking to hire an Executive Assistant to manage both secretarial and administrative responsibilities.

The Role

The successful candidate will provide essential secretarial support to a team of managers. Key duties will include travel arrangement, handling visa applications, managing expense claims, overseeing calendar scheduling, managing email correspondence, and coordinating meeting room bookings. In addition, this role will support office administration, including ordering office supplies, organizing annual office events, and assisting with any ad-hoc tasks as needed.

Your Profile

To be considered for this role, candidates should have a minimum of 5 years of relevant experience. Proficiency in Microsoft Office is required, and the ideal candidate will be a collaborative team player with strong interpersonal and communication skills. Attention to detail, excellent time management, flexibility, and the ability to multitask are essential traits for success in this role.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No SK13126753, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Responsibilities

Account Payable

• Check and Key AP Invoices in Excel
• Key in AP Invoices in ERP once all is accurate for entry
• AP Non-Trade Invoices
• Non-Trade Payment Voucher Upload to Infotech

Account Receivable

• Manual Discount Claim Credit / Debit Note
• Receive Claim submission via email from each Sellers
• Check all submission, Consolidate for GM Approval
• Update Manual CN Master Excel file upon GM Approval
• Proceed for CN/DN creation in ERP (Manually / via RPABOT Automation)
• Print out one copy for each Salesperson or send PDF copy upon request

PURCHASE

• Receive Purchase Requisition Form
• To get approval from management
• Place order to vendor
• Relevant accounting certifications or Diploma
• Preferably candidates with 1-2 years of work experience

Training provided

• Proficiency in MS Office Applications (Excel, Words & PowerPoint)
• Strong command of written English and verbal communication skills
• Self-motivated, pro-active, positive can-do attitude, Independent, organized, resourceful, able to multi-task in a fast-paced environment, quick learner, and a good team player
• Meticulous and possess a keen sense of detail
• Able to start work in the short notice period

Working day & hours: 3 days x 8.5 hours

Location: West (Transport in Jurong East MRT)

$12/hr

Alan Ang

EA Personnel Registration No.: R1106345

EA License Number : 17C8809

Assistant Head (Operations & Development Department)

• Working hours: Mon to Fri (9am – 6pm)
• Location: Buangkok
• Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279