Responsibilities

Support capability building of partners in using the client assessment tool, through:

• Providing administrative support for sector trainings
• Administering vignette assessments to certify users.
• Developing a training video
• Providing ad-hoc support for queries raised.
• Conduct inter-rater reliability tests to support validation of the assessment tool.
• Perform data collection, entry and coding including liaising and working with partners to analyse data.
• Support other capability building initiatives

Requirements

• Degree in Psychology, Sociology or Social Work.
• Basic knowledge in Excel.
• Experience with statistical software such as SPSS would be an advantage.
• Able to work independently and possess good communication and engagement skills.
• Any prior working experience involving client assessment tools is welcomed.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5283

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The VP – Wealth Technology Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience.
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor's/University degree, Master's degree preferred.

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

Customer Service Officer [Freight / Shipping]

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Efficiently handle documentation and filing tasks.
• Regularly check and replenish office supplies such as stationery and pantry items.
• Assist in the completion of daily administrative tasks.
• Manage incoming phone calls and greet visitors professionally.
• Support other tasks as assigned by the superior or Director.
• Handle HR works on payroll, leaves management, staff permits application, manage and handle staff training and implementation of HR policies

Requirements

• Minimum Diploma in the related field.
• Proficient in speaking and writing in English.
• Demonstrated ability to meet deadlines and deal with competing priorities.
• Excellent attention to detail, including proofreading and editing skills.
• Ability to independently resolve routine problems and issues.
• Excellent communication skills
• Knowledge of local legislation on HR

1. Operational Strategy and Management

• Develop and Implement Operational Policies: Design and enforce policies and procedures to ensure smooth and efficient business operations.
• Streamline Processes: Continuously improve operational processes to enhance efficiency and productivity.
• Resource Allocation: Manage resources effectively, including staffing, budgeting, and technology.

2. Leadership and Team Management

• Leadership: Provide strong leadership to ensure that all departments align with the company’s vision and objectives.
• Team Development: Recruit, mentor, and develop senior managers and key staff to build a high-performing team.
• Performance Management: Monitor and evaluate the performance of different departments, setting targets and assessing outcomes.

3. Strategic Planning and Execution

• Strategy Implementation: Collaborate with the CEO and other executives to develop and implement strategic plans.
• Goal Setting: Set operational goals and ensure they align with the company’s strategic objectives.
• Risk Management: Identify potential risks in operations and develop strategies to mitigate them.

4. Financial Oversight

• Budget Management: Oversee the development and management of operational budgets.
• Cost Control: Implement measures to control costs and improve profitability.

5. Operational Metrics and Reporting

• Performance Metrics: Develop and track key performance indicators (KPIs) to measure operational success.
• Reporting: Provide regular reports to the CEO and board of directors on operational performance and key metrics.

6. Cross-Functional Coordination

• Interdepartmental Collaboration: Facilitate communication and collaboration between various departments to ensure cohesive operations.
• Project Management: Oversee major projects and initiatives to ensure they are completed on time and within budget.

7. Customer and Stakeholder Engagement

• Customer Focus: Ensure that operational processes are designed to meet customer needs and enhance satisfaction.
• Stakeholder Communication: Engage with stakeholders, including investors and partners, to ensure operational alignment with their expectations.

8. Compliance and Quality Assurance

• Regulatory Compliance: Ensure that operations comply with relevant laws, regulations, and industry standards.
• Quality Control: Implement and monitor quality control measures to maintain high standards in products or services.

Responsibilities

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Reconcile bank statements, credit card statements, and other financial records.
• Assist with month-end and year-end close procedures.
• Prepare journal entries and maintain general ledger accounts.
• Assist in the preparation of financial statements and reports.
• Assist with budgeting and forecasting activities.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records and documents.
• Assist in implementing and maintaining accounting policies and procedures.
• Perform ad hoc financial analysis and reporting as required.

Requirements

• Diploma in the related field.
• Previous experience in accounting or finance roles preferred.
• Fluent in English.
• Basic understanding of accounting principles and concepts.
• Excellent attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines effectively.

Role:

Customer Service Officer [Freight / Shipping]

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates.

The Relationship Associate is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• Responsible for execution of multiple production support functions to fulfill product requirements for clients.
• Provides day-to-day client servicing, handle and provide timely resolution to client issues.
• Completes all assigned tasks on a timely basis with minimal supervision.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• previous relevant experience preferred

Education:

• Bachelors degree

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Prioritize and perform Know-Your-Customer (KYC) reviews (new client onboarding) including conducting KYC-related analysis
• Collaborate with different Business Departments to assess KYC documentation requirements for clients, including advising and providing guidance on KYC-related matters
• Review and evaluate daily screening alerts generated by KYC system (e.g recent adverse events, sanctions events or Politically Exposed Persons (PEP))
• Assist in generating reports to present Key Risk Indicators (KRI) to management
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti- Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Minimum 5 years of KYC/AML experience in the Financial industry with an understanding on SOW /SOF. Able to perform due diligence during onboarding with experience in conducting KYC for corporate entities (e.g Banking Financial Institutions, / Non-Banking Financial Institutions (NBFI), Funds, SMEs, Government Entities)
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information
• Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (Candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

• Monitor and analyze trade performance, space allocation, and market trends; implement strategies and pricing to align with company objectives.
• Source and provide reliable market intelligence, manage pricing schedules, and resolve operational issues with vendors.
• Participate in trade meetings, provide competitor analysis, and assist in budgeting, revenue estimation, and performance reporting.
• Handle contingencies, optimize schedules, and drive volume and revenue performance, ensuring alignment with regional and head office pricing policies.

Requirements:

• Diploma in Maritime or equivalent
• At least 3 years of experience in Liner/Container Shipping.
• Good knowledge in Shipping Logistics and Transportation process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About Us

Ecovis Assurance LLP is a leading provider of professional services in Singapore, specializing in audit, accounting, tax, and advisory solutions. We are dedicated to helping businesses thrive through our expertise and commitment to quality. We believe in fostering a diverse and inclusive workplace, where every employee is valued and given opportunities to grow.

Job Description

We are looking for a highly motivated Audit Associate / Audit Semi-Senior to join our dynamic audit team. This role provides an excellent opportunity for individuals who are passionate about audit and accounting, and who are looking to develop their career in a professional and supportive environment.

Key Responsibilities

· Assist in planning and executing audits for clients in various industries.

· Perform detailed audit testing and procedures, ensuring compliance with audit standards and regulatory requirements.

· Prepare and maintain accurate audit documentation and reports.

· Work closely with clients to understand their financial and business operations.

· Assist in identifying audit risks and developing solutions to address them.

· Contribute to audit planning and execution under the guidance of senior team members.

· Ensure timely completion of audits and reporting deliverables.

Requirements

· A recognized degree in Accountancy, Finance, or related field.

· Professional qualifications (e.g., CA, CPA, ACCA) in progress or completed are advantageous.

· Strong analytical skills and attention to detail.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team to meet deadlines in a fast-paced environment.

· Proficiency in Microsoft Office, particularly Excel.

· At least two years of audit experience is required.

What We Offer

· A competitive salary package with performance-based bonuses.

· Opportunities for career growth and professional development.

· Mentorship from experienced professionals.

· A supportive and collaborative work environment.

· Exposure to a diverse portfolio of clients across various industries.

· Training and sponsorship for professional certifications.

How to Apply

Interested applicants are invited to submit their updated resume. Shortlisted candidates will be contacted via email.

Personal Data Protection Act (PDPA) Notice

By submitting your application, you consent to Ecovis Assurance LLP collecting, using, and disclosing your personal data for recruitment purposes in accordance with the Personal Data Protection Act 2012.

About Us

Ecovis Assurance LLP is a leading provider of professional services in Singapore, specializing in audit, accounting, tax, and advisory solutions. We are dedicated to helping businesses thrive through our expertise and commitment to quality. We believe in fostering a diverse and inclusive workplace, where every employee is valued and given opportunities to grow.

Job Description

We are looking for a highly motivated Audit Associate / Audit Semi-Senior to join our dynamic audit team. This role provides an excellent opportunity for individuals who are passionate about audit and accounting, and who are looking to develop their career in a professional and supportive environment.

Key Responsibilities

· Assist in planning and executing audits for clients in various industries.

· Perform detailed audit testing and procedures, ensuring compliance with audit standards and regulatory requirements.

· Prepare and maintain accurate audit documentation and reports.

· Work closely with clients to understand their financial and business operations.

· Assist in identifying audit risks and developing solutions to address them.

· Contribute to audit planning and execution under the guidance of senior team members.

· Ensure timely completion of audits and reporting deliverables.

Requirements

· A recognized degree in Accountancy, Finance, or related field.

· Professional qualifications (e.g., CA, CPA, ACCA) in progress or completed are advantageous.

· Strong analytical skills and attention to detail.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team to meet deadlines in a fast-paced environment.

· Proficiency in Microsoft Office, particularly Excel.

· No prior audit experience is required, but relevant internships or experience will be a plus.

What We Offer

· A competitive salary package with performance-based bonuses.

· Opportunities for career growth and professional development.

· Mentorship from experienced professionals.

· A supportive and collaborative work environment.

· Exposure to a diverse portfolio of clients across various industries.

· Training and sponsorship for professional certifications.

How to Apply

Interested applicants are invited to submit their updated resume. Shortlisted candidates will be contacted via email.

Personal Data Protection Act (PDPA) Notice

By submitting your application, you consent to Ecovis Assurance LLP collecting, using, and disclosing your personal data for recruitment purposes in accordance with the Personal Data Protection Act 2012.

We are seeking a dedicated and highly organized team member to join our SBM Research Operation Team. The roles and responsibilities of the job includes, but are not limited to the following:

• Procurement of central supplies
• Assist in asset management
• Assist to ensure that lab supplies are available for research labs
• Ad hoc lab ops support duties

Job requirement:

• Min Diploma holder.
• Able to work well in a team
• Responsible, well-organized, and able to work independently.
• Have good communication skills.

We are seeking a dedicated and highly organized team member to join our SBM Research Operation Team. The roles and responsibilities of the job includes, but are not limited to the following:

• Procurement of central supplies
• Assist in asset management
• Assist to ensure that lab supplies are available for research labs
• Ad hoc lab ops support duties

Job requirement:

• Min Diploma holder.
• Able to work well in a team
• Responsible, well-organized, and able to work independently.
• Have good communication skills.

About Us

Ecovis Assurance LLP is a leading provider of professional services in Singapore, specializing in audit, accounting, tax, and advisory solutions. We are dedicated to helping businesses thrive through our expertise and commitment to quality. We believe in fostering a diverse and inclusive workplace, where every employee is valued and given opportunities to grow.

Job Description

We are looking for a highly motivated Audit Associate / Audit Semi-Senior to join our dynamic audit team. This role provides an excellent opportunity for individuals who are passionate about audit and accounting, and who are looking to develop their career in a professional and supportive environment.

Key Responsibilities

· Assist in planning and executing audits for clients in various industries.

· Perform detailed audit testing and procedures, ensuring compliance with audit standards and regulatory requirements.

· Prepare and maintain accurate audit documentation and reports.

· Work closely with clients to understand their financial and business operations.

· Assist in identifying audit risks and developing solutions to address them.

· Contribute to audit planning and execution under the guidance of senior team members.

· Ensure timely completion of audits and reporting deliverables.

Requirements

· A recognized degree in Accountancy, Finance, or related field.

· Professional qualifications (e.g., CA, CPA, ACCA) in progress or completed are advantageous.

· Strong analytical skills and attention to detail.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team to meet deadlines in a fast-paced environment.

· Proficiency in Microsoft Office, particularly Excel.

· At least one year of audit experience is required.

What We Offer

· A competitive salary package with performance-based bonuses.

· Opportunities for career growth and professional development.

· Mentorship from experienced professionals.

· A supportive and collaborative work environment.

· Exposure to a diverse portfolio of clients across various industries.

· Training and sponsorship for professional certifications.

How to Apply

Interested applicants are invited to submit their updated resume. Shortlisted candidates will be contacted via email.

Personal Data Protection Act (PDPA) Notice

By submitting your application, you consent to Ecovis Assurance LLP collecting, using, and disclosing your personal data for recruitment purposes in accordance with the Personal Data Protection Act 2012.

Customer Care Officer (Counter)

Salary: $ 2200 - $ 2800
Location: Genting Road

Working Day & Time: 5 Days work week; 8.45am - 5.30pm

* Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:

Counter (Primary Responsibility)

• Attend to walk-in customers, be it

A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption

• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Job Requirement:

• Preferably two years of working experience in similar field

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Support with the preparation, monitoring, and administration of purchase orders, ensuring the accuracy and prompt delivery.
• Manage inventory levels, track inventory usage, and assist in restocking supplies as needed to prevent shortages.
• Keep accurate records of purchases, supplier information, and contract details.

Requirements:

• Diploma and above
• At least 1 year of experience in Manufacturing Sector.
• Proficient in Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Customer Care Officer

• Salary: Up to $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement:

• Minimum 1 year of relevant experience

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We need Audit partner , able to sign audit report . profit sharing , we provide experience audit staff , fee split after receive payment from client

Kindly send resume to [email protected]

audit jobs : GTO audit , statutory audit , audit review for travel company to renew STB licence , audit for BCA licence

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Promote the company by providing efficient service to customers through polite and helpful handling of enquiries.

• Attend to all enquiries and requests from phone calls in a professional manner in line with the Company's guidelines and service standards.
• Ensure effective and timely follow-up with customers on their enquiries and requests.
• Manage customers' complaints and feedback with a good closure.
• Create and/or maintain proper customer's information, call, email, and policy retention records in line with the Company's operation guidelines.
• Achieve Key Performance Indicators targets for the individual and assist in the achievement of the overall team targets as prescribed by the Company.
• Ensure confidentiality of data in the manner and to the extent required by the Company.
• Ensure business handled is within scope of authority granted, and in line with the Company's underwriting guidelines, control procedures and service standards.
• Assist in monitoring outstanding premiums and implement the company's credit control policy.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.
• Undertake any other duties as may be assigned.

Minimum GCE O Level

• Proficient in customer servicing and possesses strong drive for service excellence
• Good communication and writing skills
• Possess a pleasant and cheerful disposition
• Comfortable attending to customers via phone
• Ability to multi-tasks and meet timelines
• Able to adapt changes and work in a fast-paced environment
• Relevant insurance qualifications / certifications is an added advantage

Role: Shift role

Job Requirement:

• Comfortable with using computer applications and tools.
• Background in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)