Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description:

• Play a key role in capital raising, determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Grow Relentlessly: Strive to become our best, most authentic selves.
Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
Focus on Impact: Create impact through bias for action and tangible results.

As a Relationship Manager, you will take ownership over a book of business that you will develop by building relationships with potential and existing borrowers and networking to bring in more borrowers. This person will play a pivotal role in bringing in business and ensuring the continued vitality of Funding Societies.

What you will do:

• Generate leads for SME lending via phone calls, client visit & etc
• Educate SMEs on peer-to-peer lending and our company
• Follow-up with inquiries and qualify leads for SME lending
• Retain and expand relationships with SMEs to meet their financing needs
• Identify new product and service offerings, which may create unique, innovative, and high-value customer solutions.
  

What we are looking for:

• 2-5 years experience in SME financing and/or B2B sales
• Wide network of decision makers in the SME space
• Able to adapt to an evolving and fast-paced working environment
• Great interpersonal and relationship building skills, with proven ability to optimize both internal and external contacts
• Proactive, assertive and able to take ownership of the target with the ability to plan for its achievement
• Good self/time management skills
• Excellent communication skills in English and at least one second language
  

The Ethics and Compliance Manager ensures that the business practices of Daiichi Sankyo Singapore Pte Ltd adhere to ethical standards and pharma codes. This role is pivotal in maintaining a robust Quality Management System (QMS) to oversee and promote compliance with industry standards. The manager fosters a culture of compliance across the organization by collaborating with cross-functional teams.

Quality Management System

· Lead the ethics compliance and pharma code quality functional area within the QMS.

· Oversee the development, implementation, and maintenance of the QMS.

· Ensure processes, procedures, and documentation comply with quality standards.

· Act as a document controller for all QMS documentation.

· Coordinate and track the creation, review, and update of all quality documentation, including policies, procedures, templates, and forms.

· Support the identification of opportunities for improvement and manage continuous improvement activities.

· Maintain registers related to organizational and quality activities, including quality documentation, change control, deviations, CAPAs, and vendors.

· Collaborate with functional heads to create and revise company policies and SOPs.

Risk Management

· Regularly assess and monitor risk factors to prevent non-compliance.

· Drive service and quality standards by ensuring staff accurately follow quality management systems.

· Create an annual audit schedule covering internal and external stakeholders.

· Complete self-assessments and conduct regular internal audits in line with the annual audit schedule.

Compliance

· Act as the privacy officer, contributing to agreements with respect to privacy wording.

· Stay updated on industry regulations, guidelines, and standards.

· Plan and conduct compliance training to promote ethics and compliance.

· Implement, manage, and review role-based training curricula with line managers and department heads.

· Assign role-based training curricula to staff members as agreed with line managers and department heads.

· Serve as the key user for the Learning Management System (LMS) to ensure staff are trained according to their assigned curricula.

· Ensure regular review of quality documentation to maintain compliance with applicable regulations, guidelines, and standards.

· Oversee and manage the implementation of Corrective Actions and Preventative Actions.

· Oversee product complaint registers and investigate high-risk incidents and adverse feedback.

· Prepare for and participate in external audits, quality reviews, and accreditations.

· Facilitate and document internal compliance meetings.

Culture of Compliance

· Develop regular reporting mechanisms for internal departments and leadership teams to monitor compliance.

· Provide feedback on risks and identify trends and improvements to leadership teams and department heads.

· Support employees in implementing quality requirements.

· Establish reporting channels as required.

We are seeking an experienced and highly skilled Construction Manager to oversee and manage construction projects from planning to completion. The successful candidate will be responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards.

Responsibilities

• Manage and coordinate all aspects of construction projects, including planning, design, procurement, construction, and close-out.
• Develop and implement project schedules, budgets, and resource allocation plans.
• Ensure compliance with safety regulations, building codes, and other relevant laws and regulations.
• Collaborate with architects, engineers, contractors, and other stakeholders to ensure project success.
• Conduct regular site visits to monitor progress, identify potential issues, and take corrective action as needed.
• Manage project documentation, including contracts, change orders, and progress reports.
• Coordinate with internal teams, such as procurement, logistics, and finance, to ensure seamless project execution.
• Identify and mitigate risks, and develop contingency plans to address unexpected issues.
• Ensure that projects are completed to the highest quality standards, meeting client expectations and industry benchmarks.
• Develop and maintain strong relationships with clients, contractors, and other stakeholders.

Minimum Qualifications

• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• 5+ years of experience in construction management, with a proven track record of delivering complex projects on time and within budget.
• Knowledge of construction methods, materials, and industry best practices.
• Effective communication, leadership, and problem-solving skills.
• Experience of working in a fast-paced environment, managing multiple projects simultaneously.
• Proficiency in construction management software, such as Procore, PlanGrid, or similar tools.

Preferred Qualifications

• Master's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Professional certification in construction management, such as CCM (Certified Construction Manager) or PMP (Project Management Professional).
• Experience working on large-scale commercial or industrial construction projects.
• Familiarity with Building Information Modeling (BIM) and other digital construction technologies.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Salling Search is recruiting a Finance Manager for an international industrial products manufacturer/commodity trading company.

Key Responsibilities

• Oversee the end-to-end accounts payable process, ensuring strict compliance with company policies and regulatory standards.
• Provide strategic oversight for reconciling shipping liabilities and outstanding obligations. Collaborate with chartering and operations teams to resolve discrepancies and enhance expense tracking systems.
• Establish robust controls and reporting mechanisms to ensure audit readiness and streamlined vendor management.
• Direct the invoicing lifecycle, ensuring accuracy, timeliness, and alignment with sales agreements.
• Lead the corporate credit card program, ensuring alignment with financial policies and fostering a culture of compliance and accountability.
• Take ownership of daily cash management, ensuring sufficient liquidity for operational needs and aligning with strategic cash flow goals.
• Manage electronic payment workflows, implementing advanced controls to minimize risk and maximize efficiency.
• Develop and maintain a dynamic cash flow forecasting model, providing actionable insights to senior leadership.
• Lead the preparation of accurate and insightful monthly financial statements, with a focus on profit and loss analysis.
• Oversee the comprehensive management of fixed assets, ensuring accurate tracking, valuation, and depreciation schedules.
• Partner with the CFO in the preparation of annual budgets and forecasts, integrating financial data into actionable strategies.

Requirements

• Minimum 8-12 years of progressive experience in accounting and financial management.
• Bachelor’s degree in Accounting, Finance; CA, CPA, or ACCA
• A Master's degree in Accounting, Finance, or Business Administration (MBA) is highly preferred.
• Chartered Accountant (CA) designation is required.
• CPA, ACCA, or equivalent international certifications are a strong advantage.
• Proven track record of driving process improvements, managing tax compliance, and supporting strategic decision-making.
• Experience in SMEs or dynamic, growth-focused environments is preferred.
• Mastery in Quickbooks is preferred.
• Proficiency in advanced accounting technologies.
• Highly motivated self-starter with a relentless drive for excellence and a strong passion for continuous improvement, consistently seeking opportunities to enhance processes, deliver superior results, and contribute meaningfully to the organization’s growth.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

Global Visionary Aluminum Pte. Ltd, was established on 26th of April, 2024, with its registration address at 6 Raffles Quay # 14-02 Singapore 048580. Its business is trade of a variety of goods and main goods involved are non-ferrous metal and its processed products, mineral and metal scrap trade. Its customers are from all over the world, mainly in South East Asia, also in Austrilia, EMEA, and other areas of the world.

Roles & Responsibilities

Job Description

1. Identify and analyse customer requirements from market trends
2. Collect and build the relationship with customers
3. Build Sales, Purchase, Administrate Team for normal operations
4. Set the sales goals and create sales plan to implement & achieve the goals
5. Manage the company and all employees to accomplish good operation

Qualification

1. Fluent and proficient in written & communication in Chinese and English
2. At least 8 years of work experience of Sales and Marketing
3. Familiar with non-ferrous metals and scrap market
4. Experience in leadership and building up the team/department
5. Excellent communication skills and interpersonal skills to effectively communicate with employees of different backgrounds and levels
6. Excellent ability to handle complex issues and challenges, and ability to manage risk and crisis
7. Prefer candidate with China working experience

Monthly Salary: SGD 7500- SGD 9000

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.

Responsibilities

• Coordinate and monitor supply chain operations
• Ensure premises, assets and communication ways are used effectively
• Utilize logistics IT to optimize procedures
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management

Requirements:

• Proven experience as logistics coordinator
• Experience in customer service will be appreciated
• Knowledge of laws, regulations and ISO requirements
• Ability to work with little supervision and track multiple processes
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• BSc/BA in business administration, supply chain management or relevant field

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.

Role Description

The position reports directly to the Chief Operation/Sales Officer. A Sales Manager plays a vital role in driving revenue growth and achieving sales targets while integrating marketing strategies. They lead and motivate the sales team, setting objectives and developing plans to meet company goals. Key responsibilities include creating sales strategies, forecasting revenue, and analyzing market trends. They also collaborate closely with the marketing department to align sales initiatives with marketing campaigns and promotions. Overseeing training and development, building client relationships, and addressing customer needs are essential duties.

Individual will be involved in:

1. Developing strategies to drive revenue growth.

2. Analyzing market trends.

3. Working with the marketing department to create marketing campaigns and promotions.

4. Training of new sales representatives.

5. Forging relationship with business partners.

Preferred Competencies:

1. Sales Analytics: Proficiency in analyzing sales data and trends to make informed decisions.

2. Forecasting: Skills in sales forecasting and budgeting techniques.

3. Digital Marketing: Understanding of digital marketing principles and social media strategies.

4. Presentation Software: Competency in using tools like PowerPoint or Keynote for creating sales presentations.

5. Spreadsheet Proficiency: Advanced knowledge of Excel or Google Sheets for data analysis and reporting.

6. Training: Coming up with training plan to guide future managers on the important skills that a sales representative needs

7. Developing Sales Pitch: Product Knowledge ensures they can confidently answer questions and demonstrate the value of their offering. Listen to client's woes and identify strategy to improve their current process.

Candidate will be contracted to the PropertyConnect Private Limited for a period of 6 months, during which, training and guidance will be provided. Thereafter, the candidate can choose to convert into a full-time employee with the company.

The Store Manager will effectively lead, develop and support the members of a Tiffany store to meet and/or exceed sales plans and profitability targets. The Store Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a teammate and a coach, who sets expectations for unsurpassed customer service. Responsibilities for accurate record retention, proper budgeting, inventory tracking, maintaining audit controls and facilities management are a portion of this position.

Achieve/Exceed Store Sales Plan

• Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget
• Understand and analyse the business needs, productivity, KPIs and provide business insights
• Lead the execution of retail excellence standards
• Identify and elevate out of stocks and merchandizing needs to drive growth through product assortment and presentation optimization
• Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities

Building a High-Performance Team

• Drive regular performance conversations at store and Client Advisor level to motivate and engage team
• Align resources to reflect the store needs traffic, client profile and product potential
• Managing staff costs and headcount within pre-approved budget
• Execute team training plan for store
• Address and action performance management issues in a timely manner through consistent feedback
• Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans
• Recruit and develop talent pipeline
• Maintain employee engagement through Tiffany value driven leadership and employee recognition.
• Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise

Build Client Portfolio

• Identify and activate new client sources (3rd party/mall partnership) with a focus on HNWC
• Build and develop best in class client centric teams
• Execute events in partnership with PR and gain business alignment with a commercial goal
• Lead the execution of the Tiffany Clienteling Programs in order to grow client portfolio
• Know and cultivate Top 10 Tiffany Registered (TR) customers in the store
• Ensure all Client Advisors achieve CD100 objectives
• Drive store data capture rate with a focus on the quality of information gathered and ensure consistency of personalized SP outreach

Operational Excellence

• Manage efficient Back of House and ensure consistency with established operational procedures
• Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures
• Identify and execute efficiencies and best practices

Customer Service/ In-Store Experience

• Ensure highest levels of in-store luxury experience at all times
• Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence
• Embody and inspire the highest luxury standards in presentation and behavior of all the staff
• Share client feedback received on Voice of Customer Survey to improve customer service
• Manage customer issues and complaints

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10373

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

Job Mandate

Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically. They will be directly responsible for interfacing and engaging with clients on a day-to-day basis with the objective to grow and protect the clients’ wealth for the enjoyment of their successors and their heirs. With consultative process, Relationship Managers gather information about the client’s needs & wants, then tailor a personalized strategy that uses a range of financial products and services. They customize investment strategies to address each client’s unique circumstances as well as specific preferences for income, liquidity, and risk. Where appropriate, they pursue cross-border investment opportunities to enhance returns and provide additional diversification.

The Relationship Manager (RM) is expected to achieve the annual business targets on business development, relationship management and customer profile balances based on more complex investment requirements while ensuring accurate and timely completion of the entire sales and compliance process.

The Relationship Manager is primarily responsible for achieving business targets through the following:

1. Acquisition of new high net worth customers

2. Generation of additional volume from existing customers across sales channels

3. Development and engagement of strong relationships with assigned customers

4. Delivery of excellent customer service through investment products and service offerings

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DUTIES AND RESPONSIBILITIES

A. Business Development

1. Achieves business targets on acquiring, on-boarding and deepening of Mass affluent customers.

1.1. Identifies and promotes a robust pipeline of prospective customers.

1.2. Sets appointments proactively and meets with customers to establish their needs & requirements.

1.3. Pursues marketing and solicitation of investible funds from existing and new accounts.

1.4. Develops proposals in accordance with the requirements of each account, in line with the client’s objective and needs relative to yield safety, liquidity and diversification.

1.5. Submits proposals and ensures follow-ups in a timely manner including preparation of call reports to apprise management of the account status.

1.6. Conducts client presentations.

1.7. Networks with customers in order to create new business contacts.

2. Liaises proactively with branch partners for referrals and cross-sell opportunities.

3. Develops and deepens relationships with assigned customers.

4. Engages support of specialists to provide technical advice to customers when necessary.

5. Analyzes trends in the market as well as customer profiles to identify potential opportunities for the organization.

B. Client Relationship Management

1. Monitors customers’ accounts and portfolios providing proactive, timely, relevant market updates and advice through regular calls and meetings, thus building long-term relationships.

2. Seeks to establish and understand customers’ real needs and expectations.

3. Executes sales and investment strategies/activities effectively.

4. Maximizes each client or branch interaction by building on customer cues to gain commitment to products, services, and solutions.

5. Builds and develops relationships with customers –e.g., accompanying them at social/lifestyle events.

6. Reviews accounts regularly to ensure the growth of the aggregate fund level.

Job Description

This SEA-RHQ Digital Manager will be responsible for overseeing the information technology operations within ASEAN and India. This role involves managing IT infrastructure, ensuring the security of systems, and providing strategic direction for technology initiatives. The Digital Manager will work closely with various departments to align IT strategies with business goals, enhance operational efficiency, and support the needs of subsidiaries.

Job Requirements

Policy Sharing and Updates:

• Communicate and disseminate the Company’s IT policies and rules to all target subsidiaries.
• Regularly review and update IT policies to ensure they reflect current best practices and compliance requirements.
• Global IT governance implementation.
• Support the Company in implementing global IT governance frameworks and measures.
• Collaborate with key stakeholders to ensure adherence to governance standards across all subsidiaries.

IT Solution Support:

• Assist target subsidiaries in the selection, development, and implementation of IT solutions that meet business needs.
• Provide guidance on best practices for IT operations and ensure alignment with the Company’s overall IT strategy.
• Assist in identifying potential solutions for any IT-related challenges and weaknesses experienced by the target subsidiaries.

Risk Management:

• Identify and assess potential risks related to IT operations and governance, and develop strategies to mitigate these risks.
• Ensure compliance with relevant regulations and internal policies.

Documentation and Reporting:

• Maintain accurate records of policy updates, governance measures, and IT solution implementations.
• Prepare regular report for management on the status of IT policy adherence and governance effectiveness across subsidiaries.

• Assisting Project Lead for on-time delivery, within budget and to the required quality standard
• Assisting the Project Lead for resourcing effectively and managing client stakeholder relationships within the wider team and affiliated teams/groups
• Functional role as process management lead to focus on the delivery of procurement RFP packages, analyze and present the delivery of work, which will require working with other consultants
• Fulfill the core Project Management responsibilities, including but not limited to:
• Maintain and quality assurance on project documentation
• Sending invite of agendas for every regular or ad-hoc meeting setup
• Assisting the Project Lead with risk management of reporting
• Monitoring and reporting progress and communicating clearly with both clients and key stakeholders
• Working with main vendors and sub-vendors
• Assisting the Project Lead to work and communicate directly with client for all projects deliverable
• Liaise and manage the co-ordination of the partners and working groups engaged in project work (third part suppliers, client internal stakeholders, partners, etc.) and ensure the smooth running of projects
• Adhere to the process guidelines set out b the department to manage all projects and responsibilities within the team
• Work with the Operations Lead, Business Lead & Project Lead to continuously improve the way we work, from beginning to end, thorough documentation, processes and industry-leading best practices
• Proactively identify risks and develop and communicate solutions to contingency plans and manage accordingly
• Manage change control and escalating issues to the Project Lead where necessary
• Provide regular status reports to the Project and/or Operation Lead
• Ensure that each step of the project is on-time and within budget as per project execution plan

Required Qualification, Skills and Attributes:

• Requires a bachelor’s degree in engineering, Construction, Architecture or related field. An advanced degree in Business/Finance/Construction Management or related field is strongly preferred.
• At least 04 years project and construction management experiences in the direct management of real estate projects of varying sizes, complexities and across multiple markets (retail, residential, commercial, industrial etc).
• Strong presentation and interpersonal skills, seeks to develop strong client relationships.
• Excellent customer service and analytical skills are necessary as is an attention to detail personality.
• Proficient in the various project delivery models (DBB, DB, GMP, CM, MC etc.) and be confident enough to deploy them on any given project where the pro’s and con’s warrant such an approach.

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity!

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

We are looking for a highly motivated individual with a knack for customer service and able to listen, engage, and communicate well with the respective stakeholders.

This person will be someone who will help in supporting our Distribution targets and initiatives as well as oversee & influence a group of Agency Sales Managers or Directors. He / She has to be comfortable working independently to solve problems and be resourceful. Ready to ditch the status quo and dive into something exciting? We want YOU!

WHAT YOU’LL DO

• Support Distribution targets and initiatives and oversee and influence a group of Agency Sales Managers or Directors
• Achieve Distribution Production & Recruitment Targets
• Develop and Support Distribution Targets and Initiatives
• Develop and recommend appropriate initiatives to drive and achieve sales targets, business plan, and various project KPIs.
• Connect and influence key group of Sales Directors/Managers

WHO YOU ARE

• Must have M5, M9, M9A, M8, M8A, HI CMFAS papers
• Good BSC grading
• Clean compliance record with no complaints
• Prior experience engaging and managing agency team or agency managers
• At least 3 years of relevant experience in the Finance Industry, with at least 1 year in sales
• A good understanding of the FA market, product knowledge, and good analytical skills will be advantageous

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Responsibilities

• Partnership Strategy: Develop and implement growth strategies for co-brand cards, points transfer, and enterprise partnerships based on competition analysis and customer behavior.
• New Product Development: Lead research, prospecting, and cross-functional collaboration for launching new products and partnerships.
• Partnership Management: Manage existing partnerships, including marketing, branding, compliance, budgeting, and reporting to ensure growth and profitability.
• Financial Oversight: Take ownership of financial tracking, partner agreements, and regulatory compliance for strategic partnership activities.
• Loyalty Program Growth: Expand company’s footprint, enhance member experience, and drive retention through innovative partnerships.
• Market Localization & Differentiation: Strengthen company's market presence and brand awareness by localizing loyalty programs and creating unique partnership offerings.

Requirements

• Business Degree or relevant qualifications
• 3+ years experience in partnership, P&L and senior stakeholder management
• Background in card industry required - ability to demonstrate understanding of how credit card program works
• Proven experience in product development, portfolio marketing
• Possess management competencies and communication skills
• A demonstrated ability to conduct analytics and produce advanced reporting is a must
• Candidates with international exposure and existing partnerships network preferred

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4544 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R2198337

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.

The Role

We are looking to hire a Pricing Manager within Asia Protection Pricing team at Pacific Life Re, a major global player in Life Reinsurance. The candidate will join as a senior member of the team and take on the ownership to manage a small team and pricing activities.

As an influential and innovative protection expert, your expertise in pricing, product development and experience analysis will be crucial as you work alongside Underwriting and Client Solutions teams to deliver creative solutions to meet the needs of our clients across the region.

Duties

1. Responsible for the timely and accurate delivery of pricing terms and product development solutions to clients ensuring high technical standards of analysis and the production of high-quality pricing to clients and internal stakeholders.

Key tasks include:

· Manage detailed assessment of opportunities from pricing and risk perspective, with consideration on business strategy.

· Manage projects/quotes with minimal support.

· Peer Review team members’ work

2. Responsible for assigned on-going treaty reviews, pricing methodology and model reviews.

3. Support Client Solutions team in building and maintaining effective relationship with clients and promoting the business’ brand.

4. Provide leadership and mentoring within pricing team, ensuring appropriate development for direct reports.

Qualifications & Experience

Essential

• Qualified Actuary (IFoA, SOA or IOAA)
• At least 8 years of working experience in Life (Re)insurance role with strong understanding of actuarial principles and processes.
• Prior experience in relevant markets and team management.
• Good technical and analytical skills and a demonstrable ability to plan, prioritise workloads and deliver tasks on time.
• Sound understanding of underwriting and claim practices and the interaction with pricing.
• Excellent written and verbal communication skills, ensuring appropriate stakeholder management during the end-to-end quote process.
• Awareness of systems such as SAS, SQL, Emblem is an advantage.