Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Assistant Front Office Manager and Front Office Manager to supervise the front office Operations and provide guidance to the Duty Manager for daily Operation’s needs.
• Conduct Daily briefing and deliver important message from the Management to the FO team.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Always maintain the best relations between management and guests.
• Ensure room assignment for on day arrival and VIP / Wedding rooms are done before guest’s arrival.
• Ensure all Traces are checked and follow up.
• Handling the Airlines crew’s room assignment and coordinating with Housekeeping on room readiness.
• Handling group arrangement from Corporate and Travel Agent.
• Ensure all check-in and out procedures are followed.
• Ensure there is no misuse or mishandling of the computer and its peripherals.
• Ensure security measures are taken in handling of room keys.
• Ensure all registration cards are accurate and filled up.
• Work closely and keep the Security Department informed of all incidents.
• In case of natural disasters, fire, death, or bomb threats, apply the Hotel’s emergency procedures as laid down by Management.
• Ensure guests are always given prompt and efficient services by the team members.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• Ensure sufficient equipment and guest supplies daily.
• Assist Deputy Head on training related issues. To prepare the training plan and ensure planned training takes place and training records are submitted to HR in a timely manner.
• To actively identify training opportunities and suggest training topics related to all areas of the Front Office, including but not limited to Concierge/Bell Service and Front Desk.
• To perform any other duties that may be assigned by the management.

Overview

The Project Manager, Regulatory Affairs, plays a pivotal role in driving APACMed's Regulatory Affairs (RA) agenda across the Asia-Pacific region. The position involves managing complex RA initiatives, fostering collaboration among stakeholders, and ensuring the successful delivery of high-impact projects aligned with the association’s strategic goals. This role requires a proactive mindset, and the ability to navigate and influence policies that enhance patient access to innovative medical technologies.

Key Responsibilities

Committee Agenda and Leadership:

• Lead the development and execution of the RA Committee's agenda, ensuring alignment with APACMed’s broader strategic priorities.
• Spearhead workstreams and initiatives within the RA Committee’s purview, from inception to completion.
• Collaborate with senior members to define project objectives and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Build and maintain relationships with key stakeholders, including regulators, policymakers, healthcare providers, and industry leaders, to advance committee goals.
• Serve as a primary liaison between APACMed members and external partners to ensure alignment and effective communication.

Policy Advocacy and Regulatory Harmonization:

• Lead the drafting of position papers, advocacy materials, and white papers to address regulatory gaps and opportunities.
• Represent APACMed in regulatory discussions to advocate for harmonized, patient-focused regulatory practices across the region.

Project Management:

• Manage multiple RA initiatives simultaneously, ensuring that timelines and deliverables are met with precision.
• Oversee project budgets, milestones, and stakeholder expectations to drive successful outcomes.
• Provide operational support for key APACMed regulatory initiatives, including SaMD, e-labeling, and post-market surveillance.

Event Planning and Coordination:

• Organize and execute RA-focused workshops, roundtables, and forums, managing all aspects of event logistics, speaker engagement, and post-event documentation.
• Develop summary reports and insights from events to share with stakeholders and members.

Regulatory Intelligence and Analysis:

• Monitor and analyze regulatory developments across APAC markets, compiling insights to inform strategic priorities.
• Provide actionable recommendations to the RA Committee and APACMed leadership based on trends and emerging issues.

Qualifications and Skills

Educational Background:

Advanced degree in Biomedical Sciences, Medical Sciences, Regulatory Affairs, Public Health, Health Policy, or a related medical/scientific discipline.

Experience:

• Minimum of 5 years of professional experience in regulatory affairs, policy advocacy, healthcare strategy, or a related field, with a preference for regional roles in the MedTech or broader healthcare industry.
• Candidates with regulatory affairs experience or a background in medical sciences/consultancy are encouraged to apply.
• Proven track record of managing cross-functional projects and engaging with diverse stakeholder groups.

Skills and Competencies:

• Strong project management and organizational skills, with an ability to juggle multiple priorities in a fast-paced environment.
• Exceptional analytical and writing capabilities to produce high-quality policy documents and reports.
• Excellent communication and presentation skills, with the ability to articulate complex regulatory concepts clearly and concisely.
• Knowledge of global and regional regulatory frameworks in MedTech, including SaMD and e-labeling.
• Proficiency in Microsoft Office tools, project management software, and data visualization platforms.

Personal Attributes:

• Independent and self-motivated, with a strong sense of accountability.
• Collaborative team player who can work effectively across cultures and organizational hierarchies.
• Proactive problem solver with meticulous attention to detail.

Working at APACMed

This position offers unique opportunities to work closely with senior leaders from the world’s largest MedTech companies, as well as regulators and stakeholders across the region. The role provides exceptional visibility within the industry, fostering professional growth and meaningful impact in shaping the regulatory landscape in APAC.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

The Assistant Manager, Development (Campaigns) works closely with the fundraising team to implement comprehensive, public-facing fundraising campaigns for the Singapore Symphony Group (SSG). This includes project management of the year-end mass appeal, the annual fundraising dinner’s appeal, and other evolving campaigns to support SSG’s development strategies.

The Assistant Manager, Development (Campaigns) plays a key role in driving the success of mass fundraising efforts and has opportunities to use creativity in shaping SSG’s fundraising initiatives.

KEY RESPONSIBILITIES:

CAMPAIGN SPECIFIC

– Receive key campaign messaging from Managers.

– Collaborate with the relevant Manager overseeing the campaign to project manage (plan, develop, execute, report, and analyze) mass fundraising campaigns, including the Year-End Appeal, Symphony Ball Appeal, and other assigned fundraising campaigns to meet campaign financial goals. This includes, but is not limited to:

• Develop and implement timeline and comprehensive deliverables of campaigns.
• Oversee and manage traditional mailing for the relevant campaigns.
• Oversee and manage online dissemination of campaign messages.
• Work with relevant departments to leverage various channels to expand the reach of campaigns to various targeted audiences, including social media, concert spaces, and other platforms. Adapt key campaign messaging to various platforms for maximum impact.
• Report campaign progress along the way, and work with Managers to adjust the campaign strategy if needed.
• Conduct post-campaign analysis on the effectiveness of campaigns in the format of report writing, to inform future strategies.
• Ensure campaign finance compliance, adhering to the 30:70 fundraising rule, and maintaining accurate records of donations, expenditures, and financial transactions.

CAMPAIGN ASSETS MANAGEMENT

• Oversee and manage updates to the relevant fundraising webpages, to maximize the effectiveness of online fundraising methods, including but not limited to the SSO’s website, SSO’s giving.sg site, Benevity and other platforms.
• Oversee and manage the segmentation of donors according to campaign types to ensure targeted messaging.

RESEARCH

• Perform basic donor research on prospective and new donors to create donor dossiers.
• Research best practices for mass fundraising campaigns and work with the department to adapt them according to trends and perceptions to suit the company’s needs.
• Support grant research and proposal development.

OTHERS

• Handle any other matters essential to maintaining sponsors, donors and potential donors satisfaction with the company’s professionalism.
• Assist with other development, promotional, or publicity events for the company.
• Perform other duties as assigned.

REQUIREMENTS:

• Diploma or degree holder.
• Minimum 3 years of experience in non-profit fundraising campaigns, communications, or related fields, with a proven track record in project management. Experience in the arts is an advantage.
• Strong communication (written & spoken) and proficiency in MS Office; fluency in other widely used languages is an advantage.
• Excellent interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work independently while also being a collaborative team player.
• Passion for symphonic music and/or the performing arts.
• Able to work flexible hours, including some evenings and weekends when needed.

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Responsibilities

• Develop and implement comprehensive performance marketing strategies and campaigns (For Hong Kong, Singapore and Japan Market) to drive leads to achieve business objectives
• Manage owned and paid media channels, including SEO/SEM, social media marketing, email marketing, online and OMO advertising campaigns to drive customer engagement and increase sales
• Manage budgets and analyze digital marketing performance to drive strong CPL, CPA, ROI, brand exposure, and awareness to inform future strategies
• Implementing A/B testing, conversion rate optimization, and retargeting campaigns
• Implementing marketing automation and lead generation strategies
• Provide leadership and direction to the performance marketing team, including managing personnel, setting goals, and providing performance feedback
• Work closely with the management team to share funnel conversion improvement ideas and feedback, present results, and assist in projects

Requirements

• Degree holder in Marketing, Business Administration, or any related disciplines
• 10+ years of solid digital marketing experience in a similar role as well as experience building effective multi-channel marketing strategies
• Solid expertise in campaign and channel analysis and reporting, to drive actionable insights & actions
• Experience with Fintech, SaaS, or B2B tech business is highly preferred
• Able to work under pressure independently, strategic thinker, result-driven, a visionary leader and detail-minded
• With excellent commercial acumen and strong ability to achieve business KPIs through effective marketing strategies

DIGITAL COMMUNICATIONS MANAGER

POSITION: DIGITAL COMMUNICATIONS MANAGER (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced Digital Communications Manager at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The Digital Communications Manager will lead and support initiatives that amplify GyroGear’s mission, strengthen brand visibility, and engage key stakeholders. This role requires a proactive, organized, and creative individual who can communicate effectively, plan and coordinate outreach activities, and ensure GyroGear’s story resonates with the right audiences.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Digital Communications Manager whose responsibilities include, but are not limited to:

1. Digital Strategy Development and Execution

• Develop and implement a cohesive digital communications strategy aligned with GyroGear’s mission, vision, and growth goals.
• Create and manage digital campaigns to enhance brand awareness, drive engagement, and support online sales initiatives.
• Collaborate closely with the E-Commerce Manager to align communications and marketing strategies with e-commerce goals.
• Manage the digital marketing budget, ensuring ROI-driven initiatives.

2. Public Relations and Media Outreach

• Write and distribute impactful press releases to highlight milestones, partnerships, and new developments.
• Build and maintain relationships with media outlets, journalists, and influencers to amplify GyroGear’s story.
• Act as the primary point of contact for media inquiries, ensuring professional and timely responses.
• Stay ahead of media trends to position GyroGear effectively within the healthcare and technology sectors.

3. Content Creation and Collaboration

• Work hand in hand with the design team to develop engaging content for GyroGear’s website, blog, newsletters, and social media platforms.
• Coordinate with the Online Sales Manager to produce marketing materials that drive conversions and align with sales strategies.
• Ensure consistent branding and messaging across all content and platforms, maintaining alignment with GyroGear’s identity.

4. Social Media and Online Presence

• Manage GyroGear’s social media platforms (LinkedIn, Twitter, Instagram, Facebook, etc.), ensuring timely, impactful, and sales-aligned posts.
• Monitor and analyze social media performance, leveraging data-driven insights to refine strategies.
• Engage with online communities to build relationships and foster advocacy.

5. Analytics and Reporting

• Track and report on key performance metrics (KPIs) for digital and PR campaigns, including media reach, conversions, and engagement rates.
• Use analytics tools (e.g., Google Analytics, HubSpot, Hootsuite) to evaluate the effectiveness of campaigns and optimize strategies.

6. Stakeholder and Team Collaboration

• Partner with the Online Sales Manager to create synergy between digital communications and e-commerce efforts.
• Liaise with external partners, including PR agencies and content creators, for flawless campaign execution.
  • Mentor and train team members on digital communications and PR best practices and trends.

7. Innovation and Trends

• Stay informed on industry trends, new platforms, and emerging technologies to keep GyroGear’s digital strategy innovative.
• Experiment with creative approaches to reach untapped audiences and maximize impact.

QUALIFICATIONS:

1. Education and Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, or a related field (Master’s preferred).
• 5+ years of experience in digital communications, PR, and e-commerce marketing, preferably in the healthcare, technology, or startup sectors.
• Proven success in managing digital campaigns and growing media and online presence.

2. Skills and Competencies

• Exceptional written and verbal communication skills with a flair for storytelling and audience engagement.
• Expertise in press release creation, media relations, and public speaking.
• Strong experience in collaborating with sales teams to align communication strategies with revenue goals.
• Proficiency in CMS, social media platforms, analytics tools, and marketing software.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

3. Personality and Attributes

• A creative thinker with a data-driven approach to problem-solving.
• A collaborative team player who thrives in a dynamic and innovative environment.
• Passionate about making a meaningful impact through technology, storytelling, and public relations.

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Job Description

• Welcome guests in a warm and friendly manner
• Manage reservations effectively and in a timely manner
• Address guests by name preferably
• Usher guests to the correct table and offer beverages
• Manage guest's dietaries and preferences and build a database in the reservation system
• Answer phone calls within 3 rings, promptly and courteously
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience
• Perform day to day pre-opening and closing activities as per SOPs
• To adhere to service SOPs
• Perform general housekeeping and equipment maintenance duties
• Report on time, in proper uniform and grooming standard
• Work together with other team members to ensure a positive work environment
• Be aware of all food allergies and or dietary requirements and communicate them to your manager
• Have a positive attitude and willingness to learn and adapt

Job Requirement

• Minimum with GCE N Level and with 1 to 2 year experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette and familiarity with health and safety regulations
• Experience in managing reservations and have customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are representing our client, an established large Chinese bank, to look for a Liquidity Risk Management Manager for the Financial Management Department.

Responsibilities

• Measure and monitor liquidity risk indicators (LCR, NSFR, liquidity gap, liquidity gap ratio), conduct analysis on the variances and make forecast on the relevant risk indicators, work closely with the Treasury team and take necessary measures to ensure all risk indicators are controlled within limits.
• Carry out liquidity stress testing, emergency drills, and funding capability testing, provide specific suggestions to the Management based on the test results.
• Responsible for the review and enhancement of stress testing framework and behavioral analysis methodology.
• Responsible for the review and revision of liquidity risk policies and internal liquidity risk limits. Assist to conduct comprehensive impact analysis on the adjustments of regulatory and Head Office’s liquidity risk limits.
• Assist in regulatory reporting and survey (i.e. MAS CRAFT, MAS IWST) and other follow-up inquiries.
• Assist in the upgrading or modifications of liquidity risk management system and other ad-hoc reports and data analysis related jobs.

Requirements

• A recognized University Degree, preferably in Finance, Statistics, Accounting or programing related fields.
• More than 2 years of liquidity risk management experience in banking and/or financial services industry.
• Strong data analytical skills and proficient in the use of MS Excel/VBA/Access.
• Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from the Head Office.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

Plan, coordinate, execute and manages the general cleaning, dishwashing and plate collecting process, monitoring cleaning logistics and supervising other plate collectors/dishwashers
Develop and manage positive relationships with client
Attending meetings with Clients and gathering feedback from stakeholders
Review work orders and ensure work assignments are done
Conduct regular On-Job-Training to ensure employees are clear of operations protocol.
Review and Make Suggestions to enhance service excellence and other operations matters
Report to the Operations Director
Any other administration/operation duties may be assigned on ad hoc basis.

JOB DESCRIPTION

Role: Retail Manager, APAC

About Our Client

Our client is a curator of extraordinary, independently grown spirit brands – bringing a disruptive approach to beverage distribution in APAC.

Blending an unparalleled portfolio, with notable bartenders and educators, a customer focus, and the Region’s most prominent hospitality partners.

With over 100 people in 8 offices across APAC, our client manages the exclusive distribution of a portfolio of more than 600 craft spirits, cocktail ingredients, bar tools and glassware.

Our client Points:

• APAC’s leading independent spirits company
• A collective of trusted and creative experts from the global cocktail and spirits community
• Exclusively distributing hundreds of craft spirits, cocktail ingredients, bar tools and glassware
• Collaborative hospitality projects consistently ranking in the World’s 50 Best Bars

About You

As a proactive and dynamic individual, you are passionate about building strong relationships, creating visually impactful displays, and driving sales in a competitive retail environment. Your background in retail management equips you with the ability to manage multiple stakeholders, from store personnel to key head office decision-makers. With a strong attention to detail, you excel at identifying opportunities for brand growth, creating engaging in-store experiences, and ensuring the seamless execution of merchandising strategies.

You thrive in collaborative environments, have excellent interpersonal and communication skills, and can effectively translate retail insights into actionable strategies. Your enthusiasm for the spirits industry and understanding of consumer behaviour make you an indispensable part of the team.

About the Role

As the Retail Manager for our client in Singapore, you will oversee the retail operations of our key spirits brands, ensuring optimal execution of merchandising, in-store sampling, and relationship management. Reporting to the Regional Sales Manager, you will play a pivotal role in expanding our presence and driving sales through proactive store visits, analysis, and collaboration with internal and external stakeholders.

You will be responsible for managing relationships with both store-level personnel and head office decision-makers, ensuring alignment with our client’s standards and goals. This position is critical in ensuring that our brands are presented and promoted effectively across retail channels.

Responsibilities Include (but not limited to):

General Retail Management

• Conduct regular store visits to ensure high standards of merchandising and product presentation.
• Develop and execute merchandising strategies to maximize product visibility and sales.
• Build and maintain strong relationships with store managers, retail teams, and key head office personnel.
• Identify and act on new opportunities to enhance product placement and sales performance.
• Collaborate with marketing and sales teams to plan and execute in-store promotions.

Relationship Management

• Serve as the main point of contact for retail stores, addressing any issues or inquiries promptly and professionally.
• Develop strong rapport with key retail accounts and negotiate additional opportunities for brand exposure.

In-Store Sampling and Promotions

• Plan and execute in-store sampling events to promote brand awareness and drive consumer engagement.
• Train store staff on product knowledge to ensure they effectively represent our spirits.

Reporting and Analysis

• Monitor retail performance and provide actionable insights on sales trends, customer preferences, and market opportunities.
• Create and present regular reports on retail performance metrics to internal stakeholders.

Compliance and Training

• Ensure compliance with local regulations and company standards.
• Conduct training sessions for store personnel on best practices for merchandising and customer engagement.

The Ideal Candidate:

• 2-4 years of relevant experience in retail management, preferably within the spirits, beverage, or FMCG industries.
• Strong interpersonal and communication skills with the ability to build and maintain relationships at all levels.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with retail analytics tools.
• Passion for the spirits industry is highly desirable.

Key Skills and Attributes:

• Positive energy and a “can-do” attitude.
• Ability to think strategically while paying close attention to detail.
• Strong presentation, negotiation, and problem-solving skills.
• Creativity and adaptability to develop innovative retail solutions.
• Willingness to travel regularly to visit stores and attend events.

Compensation And Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work in an unconventional office with an amazing team of passionate people
• Generous annual leave package in addition to public holidays
• Equity opportunity in the organization
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Accela Recruitment Services Pte Ltd

EA License: 15C7529

EA Personnel No: R22107085

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

about the company
Long standing history and strong global operations, this company has been growing aggressively organically and through acquisitions. Constantly innovating to meet the changing consumer needs and behaviours while expanding their global market share, they are now looking for a high calibre Assistant Manager to help in the Risk team.

about the job

The role involves conducting regular internal control testing to identify process improvements and evaluating operational effectivenes. This includes enforcing business unit risk governance processes and compliance monitoring, establishing risk visibility, and cultivating a resilience culture through awareness materials and training programs. Additionally, the role aims to strengthen business unit resiliency capabilities through exercises and training, ultimately enhancing overall operational effectiveness

skills and experience required

You should ideally be Degree qualified from a reputable university and possess at least 3 years of working experience. Prior experience in the Big 4 or commercial experience in a similar role is ideal. Alternatively, you may also be from the Big 4 External Audit team with a keen interest to work in the Risk team. Office is along the Circle line, 3 days wio, 2 days wfh.

To apply online please use the 'apply' function (EA R2211166).

About the job

We are working with one of the largest data center publication company which runs events as well and they are now looking for an experienced Event Sales Manager based here in Singapore.

In this role, you will be responsible for selling integrated and multi-channel sponsorship packages to clients. If you are passionate about sales and want to play a crucial role in generating sponsorship revenue with businesses across Middle East and APAC, this is the perfect role for you!

Job Responsibilities:

• Produce a sales plan for the designated sales territory
• Generate sales through developing and maintaining of key relationships with clients
• Understand the client's business needs and requirements.
• Be up to date with industry news and trends.
• Ensure weekly catch ups with the client success team to track progress of your clients' campaigns
• Write great proposals using sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Achieve the sales targets and work in line with the KPIs
• Work well together with the other teams in the organization.
• Attend industry and company events when required

Your profile:

• A Bachelor's degree in business or related
• At least 3-5 years of sponsorship sales experience from events and media background
• Ability to sell multi-channel or integrated campaigns.
• A consultative sales process in handling complex briefs.
• Solid track record in consistently delivering or exceeding sales targets
• Self-driven personality, ability to work independently or as a team
• Excellent written, communication and interpersonal skills
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• Must be able to travel to designated events and business travel globally

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and commission within a highly motivated sales environment. If this position interest you and you have what it takes, apply now!

EA License No.: R1114955

Agency License No.: 11C4388

Description:

• Oversee and manage the daily operations, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.
• Recruit, train, and manage a team of employees, fostering a positive and productive work environment
• Identify and implement process improvements to streamline operations and reduce costs
• Develop and manage the operational budget ensuring cost control and maximizing profitability.

Requirements:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Financial acumen and budgeting experience.

We regret that only shortlisted candidates will be notified

Ryan Teo Shun Xiang | R2113235

EA License | 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Description:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.
• Recruit, train, and manage a team of employees, fostering a positive and productive work environment
• Identify and implement process improvements to streamline operations and reduce costs
• Develop and manage the operational budget ensuring cost control and maximizing profitability.

Requirements:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Financial acumen and budgeting experience.

We regret that only shortlisted candidates will be notified

Ryan Teo Shun Xiang | R2113235

EA License | 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Job Responsibilities:

• Manage the allocated school premises by leading a team of two (2) Deputy Estate Development Managers.
• Guide and supervise the EDOs and contractors at the assigned blocks.
• Review the Approval Of Request (AOR), Invitation to Quote (ITQ) and Invitation to Tender (ITT) prepared by the EDOs.
• Assist in the procurement of vendors and services required, including management of contracts renewal.
• Assist to monitor the approved department budget.
• Implement use of technology in meaningful and effective ways to achieve higher operational efficiency and effectiveness. Seek ways to reduce costs and improve operational standards.
• Ensure consistency of policies and procedures with constant updating of documents, including drawings and OM&M.
• Conduct regular inspections of the blocks assigned and propose improvement works, if required.
• Ensure all works and vendors comply to the environment health and safety as per local code of practice.
• Calculate and compare costs for goods and services against market sensing to maximize cost effectiveness.
• Work closely with the Chief Safety officer to ensure compliance with the school’s fire guidelines.
• Review and update the emergency response plan and ensure compliance to fire safety requirement.
• Ensure timely renewal of the school fire certificate including working closely with the school’s incumbent service provider.
• Supervise the maintenance of all fire safety works, first aid boxes and CERT equipment within the school.
• Conduct daily checks within the school and remove any fire hazard that is observed. This includes the improvement of fire safety works in accordance with SCDF’s requirement.
• Prepare and submit the annual fire safety report.

Job Requirements:

• Diploma in Facilities Management or Engineering with minimum 2 years working experience in Mechanical & Electrical works and building related services; or
• Minimum 2 years of relevant experience in property or facilities management, facilities engineering, or related field.
• Possess experience in managing budget and finance-related matters.
• Certified Fire Safety Manager or equivalent and successful registration with SCDF as qualified FSM with at least 3 years of working experience.
• Able to work independently as well as a team player and able to work and resolve problems in a fast-paced environment.
• Experience in school environment will be an added advantage.

JOB SUMMARY:

The key responsibilities are to manage the sales activities and maximize the sales & profitability of Fatty Acids and its derivatives & Fatty Esters.

MAIN DUTIES AND RESPONSIBILITIES:

• Act as primary point of contact between the company and key customers, implement plans aimed at business retention and improve customer satisfaction
• Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided
• Identify key decision makers & develop strong relationship that support retention and translate into new revenue opportunities
• Lead and manage all aspects of new business development activities including strategy development & tactical execution, setting account goals and objectives, driving effort to achieve them.
• Manage distributors and lead/guide them to achieve key deliverables.
• Deploy the right distribution channels for global, regional key accounts and local customers.
• Liaise with internal stakeholders to maximize sales opportunities.

Requirements:

• Bachelor Degree in Chemistry, Chemical Engineering or equivalent
• At least 5 to 7 years in Oleo chemical sales.
• Proven track record of meeting and exceeding sales and profitability targets.
• Proven experience in growing business portfolios throught new business development and market share gain.
• Proven ability to understand market trends and develop sales strategies to take advantage of these trends.
• Proven experience in key account management, customer engagement and management.
• Exposure in handling clients from different cultural background.
• Exposure in supply chain management is a must.

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

Responsibilities:

Sales

• To analyse current sales position and plan forecast with management
• Outline and drive seasonal activations and strategies to achieve sales targets set
• Communicate necessary sales targets and strategies to team to drive sales
• Along with forecast, to plan budgets and expenditure i.e. manpower, welfare, marketing activities

Studio Management and Operations

• To ensure studio operates effectively daily
• To plan, communicate and develop personnel in the roles required for effective operations
• To build systems and develop a positive work culture, aligned with management, within the studio environment.
• To ensure the studio space is upkept daily.

Team Management and Training

• To put together and develop a team that is aligned with the brand goals and values.
• To conduct informal and formal reviews with the team to ensure gaps are filled, knowledge is shared and goals are aligned.
• To provide necessary mentorship and guidance to the team
• To propose, plan, budget training for the team to develop creative and technical abilities.

Brand Marketing

• To identify and propose marketing activation that strengthens the brand and enhances the sales position.
• To work alongside the brand team in brainstorming, planning and executing activations.

Business Development

• To know the business and understand the strengths and weaknesses of the brand, to effectively develop it further.
• To plan and activate sales strategies for brand growth and corporate account acquisition.
• To know market conditions, consumer trends closely, to identify potential business opportunities for the brand.

Summary of Job Responsibilities

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

• Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
• Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
• Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
• Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
• Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
• Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
• Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
• Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
• Partner with Learning & Develop team to ensure consistency in training practices and programs.
• Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Experience & Education

• A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
• Experience in developing and implementing housekeeping or similar training programs preferred.
• Proven experience in housekeeping management or a similar role within the hospitality industry.
• Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
• Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
• Experience with operations in a unionized environment preferred.
• Excellent communication and interpersonal skills.
• Ability to create engaging and effective training materials.
• Experience with performance evaluation and feedback processes.
• Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
• Familiarity with relevant software and tools for training management.

Competencies

• Strong Business and Data Analysis skills.
• Strong written and verbal communication and interpersonal skills.
• Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
• Preferably comfortable with Statistics and Probability models, working experience in data analysis.
• Must be able to manage multiple priorities in an efficient/timely manner.
• Ability to work independently and as part of a team - works well in a collaborative environment.
• Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
• Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Job Description

We are looking for project Managers who would be accountable for managing driving end-to-end ITSM programs, able to implement various ITIL processes utilizing tools like ServiceNow, service catalog transformation, drive automation across IT services respective technical processes etc.

Responsibilities

• Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

• Managing several key/strategic projects at any given point in time preferably for ITSM

• Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

• Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM.

• Ensure adherence to project methodologies (Agile and Waterfall)

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management tominimizeproject risks

• Establish and maintain relationships with third parties/vendors

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Skills Requirement:

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas

• 6-8 years of experience in ServiceNow

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities, excellent communication and collaboration skills.

EA Number: 11C4879