Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Funeral Operations Manager (1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Sales Manager

5 days, 8.30am- 5.30pm

Salary: Basic $4500 -$5000 + $800 car allowance + $1000 Monthly KPI incentive + Commission

Address: Lentor

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Company products:

Paper supplier for POS Thermal paper, Nets Rolls, A4 and A3 Papers.

Responsibilities:

• Sales Strategy Development and Execution: Formulate and implement sales plans for thermal paper products based on the company's overall sales goals, breaking them down by regions and customer segments.
• Market Development and Client Acquisition: Actively explore the market, identify potential clients, maintain long-term relationships with existing clients, and increase market share.
• Achievement of Sales Targets: Promote product sales according to company performance indicators, ensuring the achievement or exceeding of sales targets.
• Customer Needs Analysis and Solution Provision: Deeply understand client requirements, provide professional product solutions, and ensure the products meet business needs.
• Quotations and Contract Negotiations: Handle product pricing, contract negotiations, and signing, safeguarding company interests while ensuring client satisfaction.
• Market Research and Competitor Analysis: Conduct ongoing market research, gather market information, industry trends, and competitor insights, and adjust sales strategies to respond to market changes.
• Sales Channel Management: Develop and manage distributors, agents, and other sales channels to ensure efficient operations and the achievement of sales targets.
• After-Sales Support: Assist the after-sales team in addressing client feedback and resolving issues, enhancing customer satisfaction and fostering repeat business.
• Sales Data Analysis and Reporting: Regularly compiled sales data, analyze performance, provide reports to management, and propose improvement recommendations.
• Participation in Exhibitions and Promotional Activities: Represent the company at industry exhibitions and promotional events, enhancing brand visibility and expanding market influence.

Requirements:

• Diploma or higher in Marketing, Business Administration, International Trade, or related fields.
• At least 3 years of sales experience in thermal paper, printing consumables, or related industries, with existing industry resources and client relationships.
• Familiarity with B2B sales processes, experience in product sales and channel management, and proficiency in driving the sales process.
• Possess own vehicle

Responsibilities:

• Quantity measurement of the structural, Electrical and Instrumentation (E&I), mechanical / equipment / painting works
• Reconcile MTO with the clients
• Monitoring changes on-site with production teams: design drawing changes / Identification of Changes (IOC) / Confirmation of Verbal Instruction (COVI)
• Compile changes proposal register
• Preparation & submission of changes proposal to client for approval
• Project costs control: design drawing changes / handle commercial claims (extension of time / dispute claims etc.)
• Handle material take-off and variations

Requirements:

• Degree in Civil Engineering / Quantity Surveying or relevant field
• Minimum 3 years of quantity surveying experiences in Oil & Gas / Marine / building projects

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Company : Japanese MNC company in engineering and regional spare parts

Working Hour/ Location : 8.30am to 5.30pm (Mon - Fri) , walking distant from Tampines MRT

Remunerations - Basic + $200 mthly fixed allowance + 13 mths Aws + 2 times bonus payout + yearly increment + permanent staff benefit

Responsibilities:

• Oversee Customer Service Operations ie the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

• To address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

• Monitor and track delivery status, ensuring customers are informed of progress and any delays, manage backorder follow-ups, ensuring timely resolution and customer communication.

• To review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

• Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

• To conduct regular meetings with customers, customer relationship and communication, internal staff, and cross-departmental teams to foster strong relationships and address issues.

• Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

• Travelling to meet up with suppliers as and when necessary.

• To compliance and performance reporting, to ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

• Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

• Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

• To prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

• Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

• Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

• Team development & administration, set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

• Able to travel oversea (if needed) adhoc basis for work-related purposes.

Requirements:

• Degree, Diploma in Business, Engineering or any other related discipline

• At least 5 to 8 years of relevant working experience in customer service, order management and delivery management

• Min 3 years experience in customer service operations supervisory, managerial role from engineering related, MNC environment

• Possess excellent communication skills, both verbal and written, with a focus on customer relationship management.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of SAP plus point, good in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

JOB ID : L9W9R674

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the Advancement Office and Centre of IT Services (CITS), to enhance IT-relatedservices for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management inmaintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Responsibilities

• In charge of onboarding plans and training new employees on existing HR policies and internal processes
• Maintaining HR records, payroll documentation and other relevant administrative matters
• Performance management of all employees
• Providing mentorship and support to junior members within the team
• Compliance and Policy Development - update organisation policies and keep abreast of latest labour and employment regulations

Requirements

• Bachelor's Degree in related discipline
• 8 - 15 years of HR Generalist experience within Banking industry, with at least 3 years in a managerial capacity
• Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
• Excellent communication, interpersonal, and leadership skills to build trust with employees and management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Stay updated on regulatory changes and assess their impact on the business and products.
• Communicate updates on HSA and APAC regulations to regional/global RA and commercial teams.
• Develop registration strategies, timelines, and risk mitigation plans for assigned products/projects.
• Manage new product submissions, lifecycle variations, and cross-functional collaboration to meet regulatory requirements.
• Prepare and maintain local SOPs and policies in line with global and local regulations.
• Provide regulatory support for marketing plans, product launches, and promotional material reviews to ensure compliance.
• Maintain strong relationships and negotiate with the Health Sciences Authority (HSA) to secure timely approvals.
• Represent APAC RA in project teams and address regulatory agency queries.
• Ensure accuracy and quality of regulatory documentation and strategic submissions.
• Monitor project progress, identify delays, and recommend improvements to accelerate timelines.

Job Requirements:

• A bachelor’s degree in Pharmacy, Life Sciences, Chemistry, or a related field
• Minimum of 5 years of regulatory experience in the pharmaceutical industry, covering OTC, health supplements, pharmaceuticals, and vaccines.
• Must be a Singapore-registered Pharmacist with access to PRISM (HSA online system).
• Regional regulatory affairs (RA) experience or exposure is highly desirable.
• Strong strategic and conceptual thinking skills, with an entrepreneurial mindset and the ability to prioritize effectively.
• Demonstrates agility, initiative, integrity, and the ability to anticipate potential issues, coupled with proposing mitigation strategies.
• Meticulous with attention to detail and capable of navigating ambiguities.
• Proven leadership skills and experience working collaboratively across functions, levels, and managing projects.
• Proficiency in English, both spoken and written, with the ability to communicate effectively with all management levels and across diverse cultural backgrounds.
• Comprehensive knowledge of local and APAC regulations.
• Excellent interpersonal, communication, and negotiation abilities.

Location : Bugis

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries

• Business Development Manager (Uninterruptible System)
• Working Location: Jurong Pier Road - Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance, sales commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Basic Functions

• Provide technical support on product offerings and solutions to the customers.
• Ensure proposed solution meets the local authority requirements, and accordingly to tender specifications.
• Work closely with consultants, integrators/ contractors, and distributors to offer customers.
• Plan and manage pre-sale activities including pricing, material specifications study and out-sourcing works.

Specific Responsibilities

• Performs project feasibility studies, proposes alternative solutions, specifications deviation from inquiry documents.
• Work on project tender specifications.
• Attend to project sites for survey and assist in integration proposal.
• To lead in discussions with inquirers on influencing specifications change especially on installation design considerations pertaining to KUP Uninterruptible Power Supply system.
• Generates project cost estimation, constantly identifies new vendors / suppliers / contractors for optimum cost consideration.
• Worked together with sales team to generate detailed project proposals, quotations, and technical compliance documents.
• Accomplishes department and organization goals by accepting ownership for achieving organization sales target.
• Anticipating end-customer needs by focusing on proactive promotional activities with the target group, building project pipeline with target group and present, explain the advantages and benefits of KUP solutions/products/tools for the purpose to be specified into the project tenders.
• Establishing the overall promotional activity implementation plan for the target group and actively supporting Sales and Marketing engagements regarding the target group supporting business development by identifying and creating new business opportunities.
• Working closely with other vendors to provide a complete and competitive solution, able to identify additional opportunities for business growth.
• Providing a regular report of promotional activities (number of visits, schedules, next steps, number of projects, volume of projects, project specific info) and opportunities giving/receiving information from the sales organization for the purpose of sharing market intelligence.
• Managing and driving targeted customer group’s training by conducting regular training seminars in conjunction with appropriate product marketing and segment managers.

Qualifications / Requirements

• Degree in Electrical or Electronic Engineering, or other relevant technical disciplines with 6-8 years of relevant experience; or
• Diploma in Electrical or Electrical Engineering with 10 years of relevant experience
• Proficient in Microsoft Office
• Knowledge in power products, e.g. Power Systems experience in UPS systems, Medium and Low voltage switchgear, low voltage components and voltage conditioners will be highly appreciated.
• Able to read architectural, mechanical, and electrical blueprints and have a solid understanding of basic electrical and electronic control systems.
• Knowledge in site installation works and requirements preferred.

• 5.5 Days (Mon- Fri 8.30am-5.30pm; Sat 8.30am – 12.30pm)
• Location: Changi Area
• $5500 to $8000 salary depending on experience & qualifications

Job Responsibilities:

• Handle overall project management, project schedule and directions for ACMV Project.
• Manage, lead, and handle a team of engineers, supervisors, WSH Coordinator and sub-contractors.
• Manage and control project budget and ensure project completion in timely manner.
• Manage and prepare monthly payment claim submission, variation order submission and extension of time submission to the Main Contractor.
• Manage and prepare sub-contractors’ payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed programme.
• Analyse and prepare the overall schedule and project execution plan.
• Mitigate site issues and propose a contingency plan.
• Liaise with the main contractor, consultant and client representative.
• Plan and allocate resources, projection and forecast of manpower.
• Ensure proper management and control of project documentation.
• Manage and lead the team for preparation, submission and obtain approval of MOS, RA, SWP, shop drawings, material, equipment, RFA, RFI etc.
• Conduct regular site meetings and attend essential meetings.
• Manage, plan, and lead the testing & commissioning of ACMV system.
• Manage, lead and handover OMM document, training, as built drawings, spare parts and DLP program.

Job Requirements:

• Must have at least a Degree in Mechanical Engineering, or Diploma in similar fields.
• Must have 15 years’ design and installation experience in ACMV and BMS System.
• Good knowledge of codes, standards, and procedures.
• Proficient in AutoCAD, Revit.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions to meet their needs
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned

Requirements

• Degree holder preferably from the business / finance / accounts discipline
• Highly self-motivated, confident, tenacious and results driven
• A self-starter and a team player
• Hardworking, good working attitude, perseverance and resilience
• Good writing, communication and interpersonal skills
• Good understanding of accounting and financial statements
• Corporate sales in relevant industries are welcome to apply

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. Privacy Policy Our Global Privacy Policy

Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Manager, Financial Planning & Analyst (11 Months), Up $6.5K

Duration: 11 Months Contract

Work Location: Pasir Panjang

Part of the Corporate Group, the Finance Division seeks to perform effective and efficient financial management and control necessary to support all line divisions and business activities within the organisation.

You will be part of a dynamic team, in charge of the financial resource planning and management, including grants.

Responsibilities:

• Business Partners to the line divisions, offering sound advice on financial planning and management issues, programmes funding, operational issues, tax issues and so on.
• Improving budget marksmanship practices by equipping line divisions with readily accessible dashboards and transaction details for their pro-active financial management including re-allocation of resources to maximise the use of funds to achieve good marksmanship.
• Review lines’ submission of Operating / Capex and Programme budget, scrub assumptions / rationale and consolidate the budget requests and assess reasonableness of budget requested with guidance.
• Handling and managing budgets including operating budget, capital budget and government funded
• Programme budgets ensuring optimal use and allocation of funds to achieve strategic outcomes.
• Managing multiple source of funds, liaise with funders to ensure proper accountability, including but not limited to transacting funds drawdown, tracking of utilization, reconciliation and closure.
• Reviewing and providing analysis for actual utilization /marksmanship reporting to management
• Other duties that may be assigned

Requirements:

• Strong analytical, problem solving and good communication and interpersonal skills
• Meticulous and able to multitask with minimum supervision
• Qualified Accountant with at least 5 years of experience in Accountancy and/or Finance, specifically financial planning & analysis
• Good knowledge of Workday and Adaptive Planning will be an added advantage
• Familiar with financial planning and reporting solutions
• Proficient in data analytics and visualisation tool such as Power BI, Tableau

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Business Function

DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client’s needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.

Responsibilities

• Grow the business through proactive acquisition and retention of HNW/ UHNW clients within the European Market
• Implement geographical focused strategy in line with the overall business strategy.
• Build and develop a deep understanding of clients’ investment needs.
• Provide sound financial advice to clients working in partnership with the Investment Counsellors and Product Specialists.
• Be a strong advisor to the clients in their wealth journeys and work to continually strengthen the client relationships.
• Ensure compliance to the bank's and regulatory requirements.

Requirements

• Bachelor's degree with at least 8-12 years of relevant experience.
• Sound knowledge of private banking products and solutions as well as deep expertise of the European Market and relevant networks.
• Good understanding of compliance and regulatory requirements.
• Excellent interpersonal and communication skills with strong client centricity.
• Team player with the ability to collaborate widely with various internal stakeholders to drive client acquisition and retention.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our client, a leading Multinational American Technology company, is looking for a seasoned professional who is enthusiastic about the evolving music landscape, technology, and the client's mission to connect people via social media, mobile ecosystems, and business strategies.

Key Responsibilities:

• Collaborate with the Music Label Partnerships teams to develop and implement a comprehensive music strategy.
• Manage communication, education, data management, performance, and reporting for partnership programs.
• Provide insights into the development and performance of programs.
• Create case studies and educational materials for internal and external stakeholders.
• Assist Strategic Partnerships Managers with planning, executing, and measuring programs with local and regional labels in APAC and EMEA.

Qualifications:

• Bachelor's degree in marketing, communication, or cultural management.
• 4-5 years of experience in the music industry in roles such as program management, project management, partner management, operations, or equivalent.
• Experience in managing music partnerships and programs for global organizations.
• Background in commercial leadership with business development and operational experience in technology companies.
• Familiarity with digital business models and technology.
• Understanding of the music industry and the impact of web and mobile technologies on global content distribution.
• Proven ability to collaborate cross-functionally and build consensus in a high-expectation environment.
• Resourceful, action-oriented, detail-oriented, with a strong sense of ownership to achieve measurable impact.
• Strong strategic thinking and communication skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Overview:

We are seeking a dynamic and motivated Assistant Relationship Manager to join our team. The ideal candidate will support the Relationship Manager in managing client relationships, providing personalized service, and assisting with various administrative tasks to ensure smooth operations within the firm.

Responsibilities:

Client Relationship Management & Communication:

• Assist the Relationship Manager in building and maintaining strong relationships with clients, addressing their inquiries, and providing timely support.
• Serve as a point of contact for clients, promptly responding to emails, phone calls, and other inquiries, and effectively communicating updates and relevant information.
• Collaborate with colleagues across departments, including Sales, Compliance, and Operations, to deliver seamless service and support to clients.

Client Onboarding:

• Facilitate the onboarding process for new clients, including collecting required documentation, verifying identity, and ensuring compliance with regulatory standards.

Document Checks and Completion:

• Collating and ensuring documents are submitted according to our checklist and most importantly completing the necessary documents on behalf of our clients.

UAT & Support:

• Assist and train clients in the use of MetaComp’s systems for their trading/investment/fund management activities.
• Work closely with internal teams to test systems and provide feedback and suggestions for enhancement.
• Assist with administrative tasks such as preparing reports, maintaining client records, scheduling appointments, and coordinating meetings.

Market Research:

• Stay informed about cryptocurrency markets, industry trends, and regulatory developments to provide clients with accurate information and insights.

Compliance:

• Ensure compliance with all relevant regulatory requirements and internal policies, and assist in monitoring and reporting any suspicious activities or transactions.

Requirements:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Min. 2 years of Assistant Relationship Manager experience or Prior experience in client relationship management, preferably in the financial services or cryptocurrency industry.
• Strong understanding of cryptocurrency markets and blockchain technology.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Detail-oriented with strong organizational skills and the ability to multitask effectively.
• Proficiency in Microsoft Office Suite and CRM software.
• Knowledge of regulatory requirements related to cryptocurrencies (e.g., KYC, AML) is a plus.
• Bilingual in both English and Mandarin for communication with internal English and Chinese speakings stakeholders.

(Contract role, yearly renew)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,500 - $4500

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

The program aims to automate all transactional regulatory reports across 13 APAC entities, currently produced manually or semi-automated. The program is in its final phase of a 3-year journey, requiring a replacement for the current Project Manager.

Key Responsibilities:

• Manage the final stages of a large-scale, multi-entity regulatory reporting automation program.
• Collaborate closely with APAC COO, territory heads, and stakeholders across 13 entities.
• Oversee IT and operations teams across local and central locations to ensure program delivery.
• Navigate complex, high-pressure environments to align with project goals and deadlines.
• Drive the program to successful completion with strong focus on regulatory reporting requirements.

Candidate Requirements:

• Proven project management and stakeholder management skills, especially at senior levels.
• Strong functional and IT knowledge of regulatory reporting processes and systems.
• Experience managing large-scale programs with multi-entity involvement.
• Ability to work under pressure across diverse teams and locations.
• Exceptional communication, coordination, and leadership capabilities.

Seeking an experience HR Manager (>5 years of HR managerial experience) that can assist with the following;

1. Forecast and prepare require manpower for business marketing, operations and sales needs

2. Handle all relevant HR interview, shortlisting, evaluating candidates and documentation

3. Build up a core internship pipeline and part timers core for daily operational needs

4. Able to understand the overall business needs, sub business units at different stage wthin this first week

5. Strengthen and automate existing HR related functions within the firm (all sub business units)

6. Be in charge of preparing and keeping control of documents (including, but not limited to employment contracts, terms and conditions, relevant submission to internship GRT program, payroll, grant applications, etc)

7. All other reasonable HR and business related matters

8. To understand management's expectation of required HR activities that drives business, hence carrying the management's expectation forward independantly with minimmal supervision.

Require 15 hours per week. (*Initial phase may require more hours to learn about the firm's directions and business plans). Hourly rate based on Work deliverables and performance to be reviewed regularly.

Part time contract for service fee fixed at $1000/mth during probation, $1200/mth after probation. Probation 6 months.

Conversion to full time perm staff if performance meets expectations and business requirements may be available in future.

This role is subject to physical presence in the office upon when request by management.

Candidates should possess the following knowledge;

• Familiar with Singapore labour law,
• MOM and relevant statutory boards guidelines
• Different work passes applications
• Personality test assessments
• Conducting interview to shortlist suitable personnel to drive company goals
• Being updated with latest hiring related grants and its application requirements
• Business analysis competancy
• Attention to details, hardworking, able to operate independently to deliver results
• GRT internship program submisstions, various hiring claims and grants available

Interested candidates that meets the above requirements shall email your CV and cover letter to [email protected]. We regret that only shortlisted candidates will be notified.

You may read up our company on www.illuminatingasia.com

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: West

Responsibilities:

• Quantity measurement of the structural, Electrical and Instrumentation (E&I), mechanical / equipment / painting works
• Reconcile MTO with the clients
• Monitoring changes on-site with production teams: design drawing changes / Identification of Changes (IOC) / Confirmation of Verbal Instruction (COVI)
• Compile changes proposal register
• Preparation & submission of changes proposal to client for approval
• Project costs control: design drawing changes / handle commercial claims (extension of time / dispute claims etc.)
• Handle material take-off and variations

Requirements:

• Degree in Civil Engineering / Quantity Surveying or relevant field
• Minimum 3 years of quantity surveying experiences in Oil & Gas / Marine / FPSO / Construction project

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy