Job Purpose:

The Senior Brand and Franchise Project Manager will oversee the comprehensive development of HomesToLife’s franchise program, ensuring the brand is fully prepared for international expansion. This includes creating a complete franchisee package, developing brand guidelines, implementing an effective lead generation strategy, and establishing a comprehensive training program for franchise operations. Success will be measured by the quality and volume of leads, readiness of franchisee materials, and consistency in brand and operational standards across all franchises.

Key Responsibilities:

1. Brand and Franchise Package Development

• Brand Guidelines: Collaborate with external agencies to develop in-depth brand guidelines that reflect HomesToLife’s values, mission, and market positioning.
• Franchisee Package Creation: Develop a comprehensive franchisee package, including operational manuals, marketing assets, training guides, and onboarding materials, to support franchisee success.
• In-Store Concept and VM Standards: Ensure the development of in-store brand concepts and visual merchandising (VM) standards to maintain a cohesive brand experience across all franchise locations.
• Cross-Functional Collaboration: Coordinate with HQ teams to align the franchise package with legal, operational, and marketing standards, ensuring clarity and accessibility for diverse markets.

2. Training Program Development

• Operations Training: Design a comprehensive training program for HomesToLife franchise operations, covering key operational practices, brand standards, and customer service expectations.
• Training Materials and Modules: Develop training materials and interactive modules that are easy for franchisees to implement and that cover essential aspects of store operations.
• Continuous Improvement: Gather feedback on training effectiveness and make updates as needed to ensure franchisees are equipped to maintain operational consistency.

3. Lead Generation and Franchise Development Strategy

• Lead Generation Strategy: Design and implement a high-impact lead generation strategy targeting potential franchisees, using both digital and offline channels to build a robust pipeline of qualified leads.
• Content and Campaign Development: Develop franchise-focused marketing content, campaigns, and landing pages to engage potential franchisees and build awareness.
• Pipeline Management and Tracking: Establish systems for tracking and managing leads from initial interest through to conversion, ensuring effective follow-up and relationship building.
• Market Research and Prospecting: Conduct market research to identify key franchisee demographics and regions, optimizing lead generation strategies based on market insights and trends.

4. Performance Metrics and Reporting

• KPI Tracking: Monitor key performance indicators for lead generation, brand awareness, franchisee engagement, and training effectiveness.
• Reporting and Analysis: Prepare regular reports for senior management, analyzing lead generation performance, conversion rates, and training outcomes to inform ongoing strategies.
• Continuous Optimization: Regularly assess and refine lead generation tactics, franchisee materials, and training programs based on performance data and feedback.

Required Skills and Qualifications:

• Experience: 7+ years in project management, brand development, franchise development, or retail training, with a focus on lead generation and operational training.
• Education: Bachelor’s degree in Project Management, Marketing, Business, or related field.

Skillsets:

1. Strong project management skills with experience in brand, franchise, or training development.
2. Expertise in lead generation strategy and pipeline management, with familiarity in CRM and lead tracking tools.
3. Excellent communication and training design skills, with the ability to create clear, comprehensive franchisee materials.
4. Analytical skills to monitor KPIs and continuously optimize lead generation, branding, and training efforts.

Overview of the job

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Brand Manager (China Market) identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for China via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design, particularly in China
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the Role

• Identify Chinese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer research to develop qualified brand concept, benefit and claims that addresses Chinese consumers’ unmet needs
• Communicate with Chinese local partners, stakeholders, and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Chinese consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation, and demos, etc.), and deploy/guide China delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or master’s is fine, preferably with some business focus)
• 0-3 years of relevant brand management experience
• Excellent forward-thinking, strategic, and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• You are business proficient in the Mandarin language and possess strong market knowledge of China as the role requires local consumer understanding to develop brand equity and marketing strategies for China Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Role:

Brand Executive (Marketing / Program Management / Event Management)

• Salary: $4,000 - $4,500
• Working days: Mon ~ Friday, 8am – 5.30pm
• Location: Jurong east

Job Summary

You will work closely with the Head of Program Management and International Marketing to develop collectible programs and generate leads to achieve team sales growth performance.

Job Responsibilities

• Develop and manage international commemorative coins and collectibles programs.
• Formulate, align and implement product marketing plans in meeting stakeholders and company’s business goals to achieve outreach and sales objectives.
• Ensure seamless and timely execution of product development, production, launch, marketing and sales plan.
• Conduct market trend analysis.
• Provide marketing expertise and support to sales channels to achieve marketing and sales objectives.
• P&L responsibilities for assigned programs.

Job Requirements

• Degree holder specializing in Business Studies/ Marketing / Arts & Social Science
• Min 5-year(s) relevant working experience in Marketing, Project Management or Product Development and Management
• Proficient in MS Office, strong in PowerPoint
• Knowledge of consumer product market and distribution channels would be an advantage

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Well Established Company
• Basic $2,500 - $5,000
• Excellent Welfare and Benefits + Career progression
• Working location: Macpherson
• Working days: Monday to Friday
• Working hours: 9.00am to 6.00pm

Job Responsibilities:

• Cultivate relationships with customers to promote brand awareness and loyalty.
• Collaborate with the marketing team to develop and execute a comprehensive business plan that aligns with company goals.
• Analyze market trends and customer feedback to identify opportunities for growth and improvement.
• Implement and manage online marketing campaigns across various channels (social media, email marketing, and website).
• Create engaging content that resonates with our target audience, showcasing our products and brand values.
• Other adhoc duties as assigned.

Requirements:

• Min GCE 'O' Level
• Experience in FMCG (eg. Fashion or Beauty) products will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Established in 2008, LCentral is a Premier English Specialist providing quality enrichment for students from N1 to P6. We create an enhanced educational experience focusing on academic success, leadership qualities and the love of learning.

We are seeking a dynamic Singaporean or PR as an English teacher for a full-time position.

Job Description:

• Enjoy teaching, with minimal administration duties
• Teach young learners and primary school students (MOE-aligned curriculum)
• Results-driven
• Maximise student engagement in small class groups
• Bring prepared materials to life
• Cater to students’ learning needs with our prepared materials
• Receive intensive training and onboarding
• Benefit from ongoing professional development

We are seeking dynamic, professional educators who have:

• Strong spoken and written English language skills
• Excellent interpersonal skills
• Teaching experience - applicants with no experience are welcome to apply
• A Bachelor’s Degree or Diploma
• A teaching certificate

Full-time teachers must be able to work:

• Five-days per week: 3 weekday evenings, Saturdays and Sundays
• At 35 Rochester Drive, #02-15, Singapore 138639

Interested applicants complete the our online application form by clicking on the link below or on our website:

https://docs.google.com/forms/d/e/1FAIpQLSfHTSyYhGlb9DS8cjY7Fkjs3U03pJcgInE2sdoT7S8NywxxGA/viewform

Please note that only applicants short-listed for the next round will be contacted.

Be part of a bigger universe, as we bring together a group of remarkable people, to see if they could become something more.

Culture

- We're all about the TEAMWORK! Each and every individuals' ideas and contributions are secret ingredients to our success.

- WORK HARD, PLAY HARDER. Our environment is a mood, its giving a whole lot of fun learning connections, to innovate and create something for the future!

- Who doesn't love an appreciative culture, our here we CELEBRATE EVERYTHING. Big wins, small wins, if it's a win, we celebrate.

Growth Opportunities

- With our regional expansions ongoing, we provide opportunities to CLIMB THE LADDER based on your own speed

- And of course, with the vision to grow professionally, we make sure you grow personally as well with the right PERSONAL DEVELOPMENT in the right environment!

- Exchange ideas, strategies, and concepts with different teams and members across the organisation and region where we put together a team of performing indidviduals to TRAVEL OVERSEAS whilst learning and growing!

Your Role

- "AVENGERS ASSEMBLE" your way as you team up with the best leaders in the industry to boost revenue for our clients

- "WAKANDA FOREVER" with the best teams to work together strategising our campaigns and projects we represent in the market

- "WITH GREAT POWER, COMES GREAT RESPONSIBILITY" well, this goes without saying, through your valuable performance, work with top management to learn how we further progress as you build your career with us!

IF YOU ARE SOMEONE:

> Respectful like Captain America

> Resourceful like Iron Man

> Rigourous like Thor

> Resilient like Hulk

> Relient like Black Widow

> Remarkable like Hawkeye,

We welcome you to our team.

ABrandADay, makes your day! We are looking for a Brand Manager to join our fast-growing team.

Your Responsibilities:

The candidate must be fun loving, creative and have a passion to work with people! A trendspotter with a strong command of English (Spoken and Written) is important as well as an eye for detail is paramount.

· Client relationship management and new client relationship development.

· Develop deep understanding of client’s business to customise marketing strategy and commercial plans.

· Implement and drive strategies to grow revenue from clients

· Analyse market trends, consumer needs and our competitive landscape to ensure that we stay ahead of the curve.

· Help prioritise workload and resources based on both short- and long-term campaign strategies of the clients.

· Ensure timely deliverables to clients.

· Track and update progress of clients’ projects at major stages of their conceptualisation, creation, and execution.

· Ensure timely payment from clients.

Requirements:

• Candidate must possess at least Diploma/Bachelor in Marketing/Business Administration or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Skilled in Microsoft Office, proficient in powerpoint
• Meticulous in details
• Able to multi-task and work independently
• Excellent communication and interpersonal skills
• Organised and time-efficient with the ability to meet deadlines
• Positive, energetic, and willing to learn in a fast-paced environment

Flexi Hours:

· 5-day work week for 9 hours daily

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Brand Operations) 

Fixed term contract

We're looking for a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client’s APAC go-to-market (GTM) activations. You'll be the guardian of our client’s brand, ensuring that every campaign, event, and piece of content aligns with their brand guidelines and messaging. If you're passionate about AI, possess exceptional project management skills, and thrive in a dynamic environment, this role is for you. 

Role: 

• Champion brand consistency: Ensure all GTM activities across APAC adhere to our brand guidelines and messaging.
• Manage brand review process: Scrutinize brand-related content (e.g., website copy, social media posts, presentations) to ensure alignment with guidelines.
• Collaborate with marketing teams: Work closely with product marketing to maintain a GTM activity calendar for leadership visibility.
• Maintain playbooks: Stay updated on brand changes and ensure regional playbooks reflect the latest, collaborating with agencies on collateral updates.
• Stay informed: Keep abreast of industry trends, competitive landscape, and consumer needs in APAC.
• Foster relationships: Build strong relationships with key partners and agencies across the region.
• Manage projects: Deliver projects on time and within budget, adapting to changing deadlines and priorities.
• Communicate effectively: Provide clear and concise communication to global and local stakeholders.

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management

• Passionate about AI: possess a strong understanding of industry trends.
• Adaptable: Able to manage ambiguity and thrive in a constantly changing environment.
• Project management expert: Exceptional project management skills with a proven track record of success.
• Excellent communicator: Able to create clarity, provide clear instructions, and communicate effectively with diverse stakeholders.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

新加坡 烏節路 高級百貨

Singapore Orchard area Fasion Brand

服飾銷售 Cloth Retailer

綜合薪水：綜合每個月可以帶回家至少S$2500 以上，

老銷售可以達$3000-5000

其他福利：鼓勵金、年假、公共假期工作

工作時間：

11-8.30pm，10小時/天，6天工作制，月休4天

要求：中英文流利，多年服裝銷售經驗，性格外向

地點：Orchard

有興趣WhatsApp +65 86537112

Job Choices Solution Pte. Ltd

EA No. 24C2254

Ang Hock Ann R24122146

Job Title: Travel Brand Sales Executive (Remote – Freelance)
Company: SkyeBoundAdventures, a subsidiary of Comunto LLP
Location: Remote
Compensation: Commission-Based with Opportunity for Full-Time

About Us
SkyeBoundAdventures is the travel-focused subsidiary of Comunto LLP, specializing in providing customized online travel services. We create tailored travel experiences for individuals and businesses, from bespoke itineraries to immersive corporate retreats, ensuring that every journey is unique and memorable.

Job Overview
We are looking for a proactive and driven Travel Brand Sales Executive to join SkyeBoundAdventures on a freelance basis, with the potential to transition into a full-time role based on performance. You will play a key role in expanding our client base by identifying and engaging quality prospects, enhancing brand awareness, and driving sales. This fully commission-based position offers flexibility and high earning potential to those who excel in a results-oriented environment.

Key Responsibilities

• Research and identify potential B2B and B2C clients who could benefit from our unique travel services.
• Effectively communicate the SkyeBoundAdventures brand and value propositions through various channels (email, phone, LinkedIn, etc.).
• Build and maintain strong relationships with clients, understanding their travel needs to provide tailored solutions.
• Drive sales by achieving and exceeding targets, maximizing earnings through commissions.
• Provide insights on client needs and market trends to support continuous improvement in service offerings.

Requirements

• Experience in sales, business development, or branding, ideally within the travel or tourism industry.
• Strong communication and negotiation skills.
• Self-motivated, goal-oriented, and able to work independently.
• Availability Monday through Friday, with the flexibility to engage with international clients.
• Familiarity with CRM tools and sales tracking (preferred but not required).

Compensation

• This role is fully commission-based, starting at 10%, with no limit on earning potential. High achievers will have the opportunity to transition to a full-time position with further growth opportunities.

Why Join Us?

• Work remotely from Singapore, enjoying flexibility in your work environment.
• Be part of a growing company backed by Comunto LLP, with room for career advancement.
• Performance-driven role with significant earning potential, rewarding hard work and dedication.

Ready to Apply?
If you’re passionate about travel, eager to grow a brand, and motivated by a performance-based role, we’d love to hear from you! Please send your resume and a brief introduction outlining your experience and motivation to join SkyeBoundAdventures.

The successful incumbent will be responsible for the product development process from initial concept to end product, by collaborating with cross functional partners in areas related to material & trims, garment construction, development process, cost negotiation, sustainability & quality risk mitigation.

Requirements

• Diploma/Degree with min 3 years of relevant experience in apparel development.

• Strong knowledge in apparel development and ability to read product specs, garment fit and complex constructions

• Excellent interpersonal skills and ability to work with diversified cross functional stakeholders

This is a 1 YEAR CONTRACT

5 days work week / central location

Interested candidates may forward your resume to [email protected]

Job Description

• Oversee the daily kitchen operations of a brand
• Maintain the highest quality and consistency of all food products by ensuring stringent compliance to food safety and food quality control standards
• Ensure proper maintenance of the kitchen within each outlet
• Collaborate with the Marketing Team with new launches, promotions, branding, and labeling of concepts and products
• Review sales and food costs daily to monitor actual financial results and take corrective action as necessary to ensure that financial goals are met
• Plan, direct and coordinate future outlet openings
• Manage, supervise and groom a team of chief chef, section head and kitchen staff to ensure maximum utilization of manpower allocated
• Actively involved in hiring process by identifying and selecting candidates for kitchen positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Drive culinary excellence by being a champion for food quality and consistency
• Develop standard recipes and SOPs for food preparation and presentation
• Actively involved in menu development and establishing menu prices
• Understand current and emerging culinary trends as well as consumer needs and behaviors
• Ensure that all activities conform to HACCP & 5S guidelines
• Any other jobs or duties assigned by the Director of Kitchen Operations from time to time

Job Requirements

• At least 5 years of relevant working experience as an Executive Chef
• Able to interact with English and Chinese speaking colleagues effectively
• Knowledge of HACCP, health and safety standards would be an advantage
• Strong management, leadership skills and interpersonal skill
• Must be dedicated and committed

Job Description

• Oversee the daily kitchen operations of a brand
• Maintain the highest quality and consistency of all food products by ensuring stringent compliance to food safety and food quality control standards
• Ensure proper maintenance of the kitchen within each outlet
• Collaborate with the Marketing Team with new launches, promotions, branding, and labeling of concepts and products
• Review sales and food costs daily to monitor actual financial results and take corrective action as necessary to ensure that financial goals are met
• Plan, direct and coordinate future outlet openings
• Manage, supervise and groom a team of chief chef, section head and kitchen staff to ensure maximum utilization of manpower allocated
• Actively involved in hiring process by identifying and selecting candidates for kitchen positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Drive culinary excellence by being a champion for food quality and consistency
• Develop standard recipes and SOPs for food preparation and presentation
• Actively involved in menu development and establishing menu prices
• Understand current and emerging culinary trends as well as consumer needs and behaviors
• Ensure that all activities conform to HACCP & 5S guidelines
• Any other jobs or duties assigned by the Director of Kitchen Operations from time to time

Job Requirements

• At least 5 years of relevant working experience as an Executive Chef
• Able to interact with English and Chinese speaking colleagues effectively
• Knowledge of HACCP, health and safety standards would be an advantage
• Strong management, leadership skills and interpersonal skill
• Must be dedicated and committed

• Well Established Company
• Basic Salary $4000 to $5200 + AWS +VB
• Working location: Lorong Chuan
• Working hours: Normal Working Hours (8:45am to 6pm)
• Marketing | Brand Awareness | Product Profitability

Job Responsibilities:

• Develop and execute short/long term action plans to grow the product portfolios in terms of its brands awareness, market share and product profitability.
• Plan and execute ATL (above the line) and BTL (below the line) campaigns, marketing communications (online and offline) and trade marketing activities for all product portfolios under his/her responsibility
• Plan and manage A&P spending (Advertising and Promotion spending.) within budget assigned and ensuring ROI for each campaign
• Lead and execute the promotion, advertising, and marketing campaign effectively through strategic partnership alliances with agencies, vendors, and other external stakeholders to ensure successful implementation according to timeline.
• Conduct market research, analyze consumer’s insights, market intelligences & competitive information to develop new product idea/concepts and effective marketing plan for the assigned products/brands.
• Conceptualizes innovative, consumption-driving promotions that are profitable and linking promotions to advertising wherever possible to create an integrated & targeted 360-degree marketing plan
• Build strong brand/product presence in all distribution channels (including assisting in e-commerce at Marketplace)
• Work with internal stakeholders (Sales, Promoters, Finance, Warehouse) to implement marketing plans effectively according to timelines
• Track and monitor market trends to analyze product sales performance

Requirements:

• Degree in in Marketing or Business Administration
• At least 4 years of relevant marketing working experience in the FMCG industry
• Experienced in managing a marketing budget and/or creative agency

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

The successful incumbent who will be part of a global data management team, will be supporting the employee life cycle events globally by leveraging system knowledge to create documentations accurately and to maintain organization data in Workday (HRIS system). In addition, the incumbent will work closely with Regional Data Management team globally.

Requirements

• Degree with min 1 year OR diploma with 5 years of HR operations/organizational management/HRIS
• Experience in using any HRIS system
• Entry level degree holders with internship experience in HR Ops/HRIS welcome to apply too
• Strong communication skills

5 days work week/Central location

This is a 1 year contract with completion bonus

Interested candidates may forward your resume to [email protected]

The Hilton portfolio of hotels is comprised of 24 industry leading and world-class brands, spanning more than 125 countries and territories. In addition to our flagship brand, Hilton Hotels & Resorts, the portfolio of brands includes Waldorf Astoria, LXR, Conrad, NoMad, Signia, Canopy, Curio Collection, Graduate, DoubleTree, Tapestry Collection, Embassy Suites, Tempo, Motto, Hilton Garden Inn, Hampton, Tru, Spark, Homewood Suites, Home2 Suites, LivSmart Studios, Hilton Club, Hilton Grand Vacations Club, and Hilton Vacation Club. In Asia Pacific, the company has over 800 trading and over 750 pipeline hotels. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, lead our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio.

What will I be doing?

Reporting into the Vice President, Suites & Focused Service Brand Management - APAC, this position is responsible for day-to-day support in delivering on our brand strategy and priorities for the Focused Service brands in APAC, excluding China (APACx). This includes creating and maintaining differentiation across the brands within Hilton and amongst the competitors through clear positioning, deploying meaningful and locally relevant product and service initiatives and standards that reinforce and reflect the brand personality, managing the innovation cycle of our prototypes and programmatic elements, ensuring long-term brand equity through system management, and supporting enterprise unit distribution strategies.

Setting Strategy

• Director-level thought leadership and strategic support of the VP, Suites & Focused Service Brand Management - APAC and of our key strategic priorities, projects, and initiatives.
• Ability to think strategically at the enterprise level, with the know-how to deliver at the category, brand, regional, and property level.
• Take an entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry and region to drive brand awareness, preference, and brand love.

Executing for Results

• Deliver competitive, locally relevant products and services aligned with the focused service space as demanded by owners and guests alike. Conduct or collaborate on all activities needed to grow the brand, including research, prototype and design development or optimization, F&B programming, and brand personality localization.
• Lead, manage, and assist with enterprise and brand initiatives designed to enhance the on-property customer experience and drive programs and products that foster a commercial culture across all aspects of the business while adhering to owner friendly economics.
• Work with various enterprise stakeholders to drive innovation, improve integration, increase automation, and develop, create, and implement successful and measurable programs to assist in growing revenue, driving loyalty, improving service culture, delivering on our Customer Promise, increasing profitability, and executing brand and enterprise objectives within all operating models.
• Develop and maintain guides for brand programs and initiatives for successful implementation by hotel teams.
• Conduct cost-benefit analysis for brand standards and programs to ensure they drive guest experience and positive owner returns.
• Work closely with the Development team to ensure a pragmatic approach to new deals while balancing a growth mindset with long-term brand equity and support with presentations and pitches.
• Work closely with Communications team on brand launches, FAM trips, press releases, and brand promotional content.
• Collaborate with HSM on procurement strategies for the Suites and Focused Service Category including product categorization, design packages, program compliance, purchasing platform, etc.
• Create and maintain impactful regional brand storytelling materials for various purposes and stakeholders including prospective and current owners, General Managers, internal audiences, media, etc.
• Monitor holistic brand health and liaise across the enterprise to develop strategies and tactics for trending portfolio opportunities.
• Work with enterprise partners to establish development, operational, and performance reporting standardization and manage the brand’s quarterly business review cycle.

Relationships and Influence

• Ability to build positive relationships both internally and externally; navigate and influence decision makers in a highly matrixed environment; establish and grow strong partnerships and build consensus with diverse, cross-functional collaborators globally.
• Develop strong, positive working relationships with the Country Heads and Ops Leaders, as well as owners, owner representatives, and General Managers to gather feedback, address concerns, and cultivate enthusiasm for brands and support of initiatives. Lead quarterly Brand Connect Calls and GM Panels.
• Capable of representing the brands and someone who promotes and builds excitement for the Focused Service category to a broad range of external and internal stakeholders to include owners, guests, and colleagues.

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

• Demonstrate strong emotional intelligence and excellent communication skills, both written and verbal
• Innate strength to build and maintain positive and productive relationships at all levels of an organization
• Highly organized with ability to prioritize
• Strong time management skills and ability to work independently in a fast paced and agile environment
• Ability to listen, gather critical information, identify opportunities, and problem solve
• Data-driven decision-maker, with an ability to thrive in both strategic and tactical environments.
• Comfortable dealing with ambiguous situations, in setting expectations, and using influence to achieve desired outcomes
  Collaborative team player, politically savvy, and great at building relationships across all levels of the business and with external high-ranking executives
• Ability to author reports, develop and deliver impactful presentations
• Strong project and change management skills with ability to assist with multiple projects at a time
• Working knowledge of Microsoft Office 365 and a demonstrated aptitude for learning new systems
• Absolute discretion and confidentiality regarding sensitive information

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• BA/BS/Bachelor’s degree
• 5 to 7 years of brand management experience in hospitality or parallel industry
• Ability to travel domestically and globally as required, approximately 50%
• Additional regional language will be beneficial

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.