Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Location: Across Singapore
• Basic up to $3800
• AWS & monthly incentives

Key Responsibilities:

• Oversee daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and manage a team of sales associates to meet and exceed sales targets.
• Develop and implement strategies to boost store performance and customer satisfaction.
• Monitor inventory levels and ensure optimal stock management.
• Maintain visual merchandising standards to showcase our fashion collections attractively.
• Handle customer inquiries, complaints, and feedback with professionalism.
• Recruit, train, and mentor store staff, fostering a positive work environment.
• Analyze sales reports and market trends to identify opportunities for growth.
• Ensure adherence to company policies and retail standards.

Requirements:

• Proven experience as a Store Manager or in a similar leadership role in the retail fashion industry.
• Strong understanding of retail operations and customer service excellence.
• Excellent leadership and team management skills.
• Ability to analyze data and make informed decisions to drive sales and profitability.
• Creative flair for visual merchandising and a keen eye for fashion trends.
• Exceptional communication and interpersonal skills.
• Proficient in inventory management and retail software systems.
• Flexible and adaptable to a fast-paced retail environment.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

• Working days & hours: 5 Days, Mon – Fri, 8:30am – 5:30pm
• Location: Sim Min Lane [Nearest MRT: Upper Thomson, Bright Hill]
• Salary: $4000 - $5000 + AWS + VB

Job duties:

• Preparing regular reports on sales performance, tracking key metrics such as revenue, sales volume, conversion rates, and forecasts.
• Maintaining the company’s (CRM) system, ensuring accurate data entry, and tracking client communications and sales pipeline.
• Assisting in the creation of sales presentations, proposals, and marketing materials for clients and prospects.
• Supporting the sales team by coordinating meetings, schedules, and ensuring they have the necessary resources to close deals effectively.
• Coordinating travel arrangements for sales team members.
• Responding to client queries related to order status, shipments, or service issues, and escalating to relevant teams as needed.
• Assisting in the preparation and submission of required reports to government agencies
• Managing the renewal and maintenance of business licenses, permits, certifications, or other legal documents required by governmental authorities.
• Building and maintaining positive relationships with local, state, and national government officials or representatives, helping to facilitate smooth communication.
• Preparing and submitting work pass applications
• Monitoring work pass expiration dates and ensuring timely renewal applications to avoid lapses in legal employment authorization.
• Assisting in preparing reports for regulatory purposes, such as employment audits or workplace safety reports.
• Assisting with implementing and enforcing company policies and procedures, including those related to HR.

Requirements:

• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Title:Business Development Manager – Commercial Diving & ROV Services

Location:Singapore

Job Overview:
The Business Development Manager (BDM) for Commercial Diving & ROV Services will be responsible for driving growth within the company's diving and remotely operated vehicle (ROV) service offerings. The role will focus on identifying new business opportunities, establishing strategic partnerships, and managing client relationships in industries such as oil and gas, marine, construction, and offshore energy. The BDM will leverage their knowledge of both commercial diving and ROV technology to generate leads, negotiate contracts, and ensure service delivery meets client expectations.

Key Responsibilities:

Business Development:

1. Market Expansion:

· Identify and target new business opportunities within the commercial diving and ROV sectors.

· Develop strategies to enter new markets and industries, leveraging ROV capabilities alongside traditional diving services.

· Build and nurture relationships with key decision-makers in industries such as offshore oil and gas, renewable energy, marine construction, and utilities.

2. Lead Generation and Sales:

· Generate qualified leads and build a strong pipeline of potential clients for diving and ROV services.

· Manage the entire sales cycle from initial contact through contract negotiation and closing.

· Collaborate with technical teams to develop customized solutions for clients, ensuring all proposals meet operational requirements.

3. Client Relationship Management:

· Maintain relationships with existing clients, ensuring high levels of customer satisfaction and securing repeat business.

· Provide strategic support and expert advice to clients on commercial diving and ROV services, helping to solve complex operational challenges.

· Act as the main point of contact for clients, addressing concerns and ensuring smooth communication.

4. Tender and Proposal Development:

· Lead the development of tender responses, proposals, and presentations for prospective clients.

· Coordinate with internal teams to ensure all technical, operational, and commercial aspects of proposals align with client expectations and industry standards.

Strategic Planning & Reporting:

1. Sales Strategy:

· Develop and implement a business development strategy focused on increasing revenue and market share for commercial diving and ROV services.

· Monitor industry trends and competitor activities, adjusting strategies as needed to stay competitive.

1. Reporting and Forecasting:

· Provide regular sales reports, forecasts, and performance metrics to senior management.

· Track key performance indicators (KPIs) for business development activities and adjust strategies as required to meet targets.

Collaboration with Operations:

1. Project Coordination:

· Work closely with the operations and technical teams to ensure that client projects are delivered successfully and in line with agreed specifications.

· Participate in post-project reviews to ensure client satisfaction and identify potential areas for improvement in service delivery.

1. Compliance and Safety:

· Ensure that all business development activities comply with industry regulations, safety standards, and the company's policies.

· Keep abreast of regulatory changes in commercial diving and ROV technology to ensure compliance and operational efficiency.

Market Intelligence:

1. Industry Trends:

· Keep up to date with technological advancements in the commercial diving and ROV sectors.

· Analyze market trends, competitors, and customer needs to identify new growth opportunities and service enhancements.

Required Skills and Qualifications:

• Bachelor’s degree in Business Administration, Engineering, Marine Sciences, or a related field (or equivalent experience).
• Minimum of 5 years of experience in business development, with at least 3 years in the commercial diving and/or ROV sectors.
• Proven track record of generating new business, closing deals, and meeting sales targets.
• Strong understanding of both commercial diving and ROV technologies and services.
• Excellent communication, presentation, and negotiation skills.
• Ability to develop and execute sales strategies.
• Strong knowledge of offshore operations, including safety and regulatory requirements.
• Ability to work independently and as part of a team, collaborating with both technical and non-technical stakeholders.
• Familiarity with software tools for CRM, proposals, and tender management.

Preferred Qualifications:

• Experience in offshore oil and gas, renewable energy, or marine sectors.
• Knowledge of IMCA (International Marine Contractors Association) standards and ROV certifications.

(Location - Changi), EAST REGION

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.

• Support Cloud Consolidation and Integration to Common Cloud for the Region.

• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.

• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.

• Support SD-WAN and other Infra Initiatives for the Region.

• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives

• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.

• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.

• Assist in Documentation of IT Section Policies.

• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.

• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.

• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.

• Infrastructure Management and IT Security Skills.

• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.

• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.

• Strong Project Management Skills.

• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.

• Strong problem-solving and Co-ordination skills.

• Strong Vendor Management Skills.

• Good verbal and written communication skills.

• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)

• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Sport Programme Manager (Healthy Workplace Ecosystem)

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

• Working days: Mon - Fri
• Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
• Working location: Tai Seng
• Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Funeral Operations Manager (1 year contract yearly renewable)

Salary: Basic $4,500 - $5,500

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Working Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Requires to execute existing marketing plans according to business requirements.
• Oversees all marketing communications efforts
• In line with the communication efforts, evaluate and plan media channels to ensure maximum reach and minimal cost for all campaigns.
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution for new launches
• Lead for all luxury segment engagement events.
• Marketing also supports and participates in events.
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

· New clients plus existing account development and management

· Perform duties including Tender / Bidding and negotiation

· Involving IT solutions-based sales and continuously revenue generation

· Provide pricing and technical support on cloud-based solutions to clients

· Actively develop sales pipelines to meet corporate KPIs

Requirements:

· Diploma / Degree in Business Management / IT Fields

· At least 2 years of experience

· Good communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Expand and maintain clients’ business working relationships

· Keep clients up-to-date on company products and services

· Presentation and demonstration on HRMS software

· Achieve long-term sales revenue

· Develop marketing plans with sales team

· Ensuring KPIs are met

Requirements:

· Diploma / Degree in Sales & Marketing / related fields

· At least 2 years of relevant experience

· Good presentation and interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Responsibilities:

Compensation and Benefits

1. Oversee and ensure compliance with all legal and statutory regulations, as well as headquarters' requirements in the Compensation & Benefits (C&B) function (e.g., MOM regulations, employee-related matters, RBA, etc.).
2. Ensure compensation competitiveness by benchmarking against companies in manufacturing, contract manufacturing, and semiconductor industries.
3. Plan and supervise the timely execution of the annual merit increment and appraisal process.
4. Recommend competitive compensation packages for salary adjustments, including for promotions and upgrades.
5. Manage the bonus planning process and ensure payouts are conducted according to guidelines and approved budgets.
6. Lead and participate in the annual budgeting exercise.
7. Stay updated on market trends and changes in government regulations that impact the company’s compensation and benefits system.
8. Develop and maintain HR procedures and documentation related to compensation and benefits.
9. Serve as a liaison for HRI and HRMC.
10. Drive and implement continuous improvement practices and HR projects within the organization.

Training & Development

1. Provide guidance to the HR Administrator regarding Training & Development activities.
2. Oversee the training and development needs of employees to enhance skills and support career growth, aligning with business objectives.
3. Source, recommend, and conduct training needs analysis using the competency model.
4. Act as an internal consultant to develop and facilitate the implementation of learning and development solutions.

Requirements:

• A degree in HR Management is preferred.
• At least 5 years of experience in a managerial role
• In-depth knowledge of Singapore employment laws, HR best practices, C&B analysis, and training-related functions.
• Strong analytical, interpersonal, and communication skills
• Detail-oriented, adaptable, open-minded, and with a positive attitude.
• Hands-on approach with the ability to engage and motivate teams.
• Experience with Responsible Business Alliance (RBA) requirements is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Position Overview:

We are seeking a dynamic and motivated Assistant Relationship Manager to join our team. The ideal candidate will support the Relationship Manager in managing client relationships, providing personalized service, and assisting with various administrative tasks to ensure smooth operations within the firm.

Responsibilities:

Client Relationship Management & Communication:

• Assist the Relationship Manager in building and maintaining strong relationships with clients, addressing their inquiries, and providing timely support.
• Serve as a point of contact for clients, promptly responding to emails, phone calls, and other inquiries, and effectively communicating updates and relevant information.
• Collaborate with colleagues across departments, including Sales, Compliance, and Operations, to deliver seamless service and support to clients.

Client Onboarding:

• Facilitate the onboarding process for new clients, including collecting required documentation, verifying identity, and ensuring compliance with regulatory standards.

Document Checks and Completion:

• Collating and ensuring documents are submitted according to our checklist and most importantly completing the necessary documents on behalf of our clients.

UAT & Support:

• Assist and train clients in the use of MetaComp’s systems for their trading/investment/fund management activities.
• Work closely with internal teams to test systems and provide feedback and suggestions for enhancement.
• Assist with administrative tasks such as preparing reports, maintaining client records, scheduling appointments, and coordinating meetings.

Market Research:

• Stay informed about cryptocurrency markets, industry trends, and regulatory developments to provide clients with accurate information and insights.

Compliance:

• Ensure compliance with all relevant regulatory requirements and internal policies, and assist in monitoring and reporting any suspicious activities or transactions.

Requirements:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Min. 2 years of Assistant Relationship Manager experience or Prior experience in client relationship management, preferably in the financial services or cryptocurrency industry.
• Strong understanding of cryptocurrency markets and blockchain technology.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Detail-oriented with strong organizational skills and the ability to multitask effectively.
• Proficiency in Microsoft Office Suite and CRM software.
• Knowledge of regulatory requirements related to cryptocurrencies (e.g., KYC, AML) is a plus.
• Bilingual in both English and Mandarin for communication with internal English and Chinese speakings stakeholders.

Responsibilities:

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

Requirements:

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431