JOB SUMMARY

• Provide accurate and timely support to Relationship Managers
• Relationship Managers calls (inbound/outbound/myRM) where necessary
• Produce high quality phone and written correspondence to clients
• Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and overall control culture in the teams
• Call backs to clients to verify high risk payments, change of addresses, enquiries, and various administrative matters
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Deal with Account Opening documentation and queries as required
• Spotting cross-sell opportunities and referring to Relationship Managers where appropriate
• Face to face meet up with clients if applicable

RESPONSIBILITIES

1. Sales Support

• Co-ordinate on promotion campaign – product bundling fulfillment, MGM, SGM and etc
• Collating RSVP for client events and reminder call to clients before the event (if applicable)

2. Portfolio Management (applicable to RSM @ Hub only)

• Handle clients arm code tagging or re-tagging
• Handle conversion of account eg sole account to join account, compiling of household relationship (if applicable)
• Ensure accurate & timely setup/extraction of accounts / Wealth document to support RMs in any investigation
• Monitor pending CDD/Service Request related documents and assist the RMs to follow-up and rectify the CDD deficiency or remediation
• Support in ensuring RMs attend to their Morning Excesses & WM Limit Excess Review Report

3. Client Management

• Ensure prompt and proper follow-up to clients via emails/myRM/phone calls/letters including updating clients on change in RMs
• Cover buddy RSM when they are away including virtual support to other hubs (if applicable)
• Servicing walk-ins clients when required including provide service support for account opening when a walk-in client wants to open a CASA account and refer to RMs on wealth related products
• Providing regular updates to clients on banking promotion and events
• Obtain Member-Get-Member from existing clients under assigned portfolio

4. Compliance / Operational Risk

• To comply with all money laundering prevention procedures and, report any suspicious activity to the Line Manager & Transaction Monitoring Unit (raise STR if necessary)
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes
• Review and comment on the Daily Aggregate Large Item Report, in absence of RM
• Forwarding and keeping track of all documentations which require senior managers’ approval
• Ensure proper follow up on the outstanding risk & rework from CAU, IO, document

5. Administrative

• To provide relief coverage for Service Ambassadors for PB Centres
• Ensure cleanliness and general upkeep of PB Centres/Hub office
• Leave and claims management
• Arranging for courier service for PB clients
• Raising SRM & ePro
• Tracking of CDP hours

6. Branch Operational and Service desk duties (applicable to RSM @ Branch only)

• Transaction (Financial) Approval
• SR & Document (Paper) Checking & Approval
• Greeter Duty (Branch/ Hub)
• RSM relief cover - Hub (for ad-hoc request) – RSM duties but without RM to be tagged

​​​​​​​Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Qualifications

• Education Degree
• Languages Good verbal and written communication skills

Our Ideal Candidate

• 2 years of experience in relationship service management and retail banking industry

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

This position is responsible for planning and coordinating the operations of the store, including managing the staff. Better Wellness is a TCM store that aims to assist as many clients as possible in addressing their health issues through comprehensive, personalized treatment plans.

Individual to be involved in:

1. Oversee daily operations of the store to ensure smooth and efficient service delivery in achieving sales targets and operational goals.

2. Act as the main point of contact for customer inquiries, complaints, and service-related issues, ensuring timely and satisfactory resolutions.

3. Assist in planning and coordinating promotional activities, including cross-selling and upselling store products and services.

4. Collaborate with internal teams to ensure clients receive accurate information and personalized recommendations.

Competencies:

1. Experience in sales and marketing techniques, including cross-selling and upselling, to help achieve branch sales targets.

2. Expertise in customer service best practices to enhance customer satisfaction and build long-term client relationships.

3. Proficient in the Chinese Language as majority of the clients are chinese speaking

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

Title: Division Manager (Foreign Recruitment)

People360 is a recruitment agency based in Singapore since 2014 and we are looking to expand our brand presence to other industries. At present, we specialize in hiring foreign healthcare talents for the healthcare industry in Singapore and we are looking to expand our foreign offering to other sectors such as manufacturing, engineering, logistics & hospitality.

We are looking for a Division Manager to join our team and believe in ethically helping foreign job seekers to gain employment in Singapore. You will lead and manage the recruitment team to deliver high-quality candidates to clients, drive business growth and ensure excellent customer service.

Role Reporting: General Manager

At People360 we believe in teamwork and we provide support

1. Dedicated work pass team who handles work pass, issuance & mom appointment scheduling.
2. Admin Support in purchasing insurance and coordinating logistic arrangements
3. In-house company drivers to assist with meet & greet of foreign workers at the airport, medical check-ups, workers onboarding
4. Accounting Support

Client Management

1. Build and maintain strong relationships with clients across different industries
2. Understand client needs and tailor foreign recruitment solutions for their company
3. Manage client expectations and deliver high-quality candidates

Business Development

1. Formulate and develop new client acquisition strategies to meet or exceed division sales target
2. Identify new business opportunities that require foreign recruitment solutions
3. Develop and maintain relationships with international recruitment supply partners

Team Management

1. Responsible for the hiring, training, and mentoring of a team of recruitment consultants
2. Performance management of the recruitment team
3. Attending recruitment meetings with clients with consultants
4. Ensuring consultants are meeting their quarterly sales targets
5. Oversee the recruitment process, ensuring efficiency and quality throughout the recruitment process
6. Manage job postings performance & budget

Metrics & Reporting

1. Fully responsible for the P&L of the foreign recruitment division
2. Track and analyze recruitment KPIs of the division
3. Conduct weekly and monthly accountability meetings with recruitment consultants
4. Reporting to management on division performance

Role Requirements:

1. At least 5 years of experience in the foreign recruitment industry
2. Possess a CEI Basic/KAH
3. Have a proven sales track record meeting or exceeding sales targets
4. Strong understanding of recruiting foreign workers into Singapore and well-versed with MOM regulations
5. Good communication skills, leadership & management and results-oriented

Benefits:

• Basic Salary from $4000 - $6000
• Year-End Division Profit Sharing
• Quarterly Commission on Individual Sales
• Year-End Company Bonus
• Overseas Travel Allowances for Recruitment Trips
• Medical Insurance (Hospitalization & GP Visits)
• 5-day work office hours
• Transport claims for official work visits
• 16 days Annual leave + 1 Bday Leave

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

We are seeking a proactive and experienced Operations Manager to lead the China Department operations. This role involves overseeing the full scope of travel arrangements, managing relationships with suppliers and ensuring operational efficiency in the department. You will work closely with product planners, airlines, land operators and other key partners to deliver exceptional service for our China-based operations.

Responsibilities

• Oversee the issuance of air tickets, coordination with land operators, and direct bookings of hotels, restaurants, and attractions.
• Ensure adherence to deadlines for deposits, full payments, ticket issuance and promotional activities.
• Collaborate with product planners to monitor costing closely, including profit & loss and land & ticket costing for China-specific products.
• Supervise and guide the Operations Executive team in updating the OB system, ensuring smooth facilitation of counter staff operations for sales and follow-ups.
• Resolve operational issues swiftly and maintain strong, professional relationships with airlines, overseas suppliers, and other travel partners.
• Coordinate travel arrangements for group tours, liaising with airlines, overseas land operators and transportation providers.
• Supervise and support the reservation and ticketing operations, including tours, hotels, and air travel, ensuring smooth travel coordination for China tours.
• Assist with pre-departure and post-departure requirements, ensuring all travel details are addressed and clients are fully supported.
• Lead and oversee participation in travel fairs, roadshows, and promotional events.
• Provide operational support for the team, ensuring the highest standards of service and efficiency.

Requirements

• Minimum of 5 years of experience working in a travel agency as an Operations Manager or in a similar operational capacity.
• Proven ability to work independently and lead a team effectively.
• Strong problem-solving and negotiation skills, with the ability to handle multi-tasking in a fast-paced environment.
• Familiarity with Amadeus (GDS) and other booking systems.
• Excellent communication skills in both English and Chinese (written and spoken).
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Additional Information
Please provide the following in your resume:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

We are seeking a Maid Placement Specialist / Manager to play a pivotal role in establishing the agency's sales foundation. In this role, you will be the initial point of contact for potential clients, responsible for expanding the agency's client base and creating a sales process to drive growth. Your efforts will be key to building the agency’s reputation and growing its client portfolio by promoting and selling our maid and domestic staffing services.

Benefits:

Competitive base salary with an attractive commission structure.

Opportunities for career advancement as the agency grows.

Performance-based bonuses and incentives.

Key Responsibilities:

• Manage the entire domestic helper placement process, including sourcing candidates, conducting interviews, preparing contracts, and providing ongoing client support.
• Ensure full compliance with all regulations set by the Ministry of Manpower (MOM) and other relevant authorities.
• Build and maintain strong client relationships, addressing inquiries and resolving issues related to the placement of domestic helpers.

Requirements:

• At least 2-5 years of experience in a maid agency, with hands-on knowledge of the complete placement process.
• CEI certification is required.
• In-depth understanding of MOM regulations and industry best practices.
• Proven ability to develop and implement standard operating procedures (SOPs) and guidelines to establish a solid foundation for agency operations.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• Highly organized with strong attention to detail.
• Results-oriented and capable of meeting sales targets.

Ready to make a real difference? Join our dynamic team and be a key player in creating happy homes!

Join an inclusive team of ex-MBB consultants and top MBA graduates who are passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities And Tasks

Report to the Director of Smart Manufacturing and Artificial Intelligence organization.

Define and implement I4.0 roadmap across functions include but not limited to Capital Procurement, Finance, etc. and manage overall adoption of AI/ML solution and realization of impact. Work closely with Functional executives and leadership to identify, prioritize, and implement AI/ML use cases to find opportunities and deliver financial impact in collaboration with functional leads.

Define and develop business requirements and propose projects for implementation.

Lead projects and activities that will require the coordination, support, and management of resources from global teams.

Additionally, work closely with venture team to commercialize selected state of the art SMAI solutions to generate increased impact for Micron.

Requirement

7+ years of working experience. MBA degree preferred, bachelor’s degree in Finance & Accounting, Computer Science, Information Systems, Engineering, or related field. Experience in capital procurement is preferred but not a pre-requisite. Experience in delivering system solutions to capital procurement operations would be advantageous. Prior knowledge in data science is preferred but not a pre-requisite. Passion in artificial intelligence. Exceptional analytical and conceptual thinking skills. Excellent Communication skills. Excellent planning, organizational, and time management skills. Results oriented, with a growth mindset and strong dedication to identify and implement improvement opportunities. Ability to build strong interpersonal relationships, influence and manage stakeholders.

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

ComfortDelGro is a global mobility service provider committed to providing safe and reliable transportation solutions. Headquartered in Singapore, we focus on innovation and collaboration to enable smart, climate-friendly transport systems in Singapore and 11 other countries around the world such as Australia, the United Kingdom, Ireland, New Zealand and China. Since 2019, ComfortDelGro has been included as a constituent of the Dow Jones Sustainability Indices Asia Pacific (DJSI Asia Pacific) and is the only Singapore transport company included, reaffirming our position as a sustainability leader.

Our people are essential to our mission of delivering the best solutions and service to commuters and communities. We take employee development seriously, offering avenues for personal growth and professional advancement within the organisation. Our dedication to nurturing an inclusive culture is a hallmark of our identity. We invite you to join us in an environment that enables you to realise your utmost potential.

Job Description

• Oversees the full recruitment process, including selection, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local regulations
• Facilitates manpower planning and budgeting exercise
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Resolve Employee Grievances and manage Disciplinary issues
• Use performance management tools to provide guidance and feedback to team
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Design and implement employee retention strategies
• Ensure the organization’s compliance with local regulations
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Maintain HR systems and processes
• Support HR projects/ initiatives as and when assigned

Job Requirements

• Minimum Education with bachelor’s degree in human resources, business or related area
• Minimum 4-6 years of Human Resource Management Experience
• Effective verbal and written communication skills
• Demonstrated proficiency in the Microsoft Office suite
• Experience with SuccessFactors will be an added advantage
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations
• Ability to apply HR strategies and practices in compliance with employment regulations
• Ability to create a culture of diversity, inclusivity, collaboration and teamwork
• Experience with analysing data to guide strategic employment planning

Supporting the Management in implementing business plans for outlets/kiosk, an Operations Manager is involved in P&L, staff control and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back office support, the Manager also recruits, trains and motivates staff.

Roles And Responsibilities

• Administer purchasing and receiving procedures
• Conduct food and beverage hygiene audit
• Conduct orientation and training
• Conduct staff performance assessment process
• Contribute to innovation process within own scope of work in the business unit
• Facilitate compliance with legislative and regulatory requirements
• Foster service innovation
• Identify and establish internal and external stakeholder relationships
• Implement loss/risk prevention
• Lead team to implement change
• Lead with service vision
• Manage and implement business continuity plans
• Manage site/outlet and equipment maintenance
• Manage training
• Managing the customer experience
• Monitor income and expenses
• Budgeting, P&L of outlets.
• Provide information for management decision making
• Provide quality control for service
• Manage staff schedule
• Manage multiple outlet budgeting / P&L.
• Responsible for general operations of all outlets/kiosk
• Manage operational manpower
• Plan, Implement and enforce all operations SOP
• Ad-hoc projects

About the company
Our client, a reputable general insurance company, is seeking a highly skilled Regional Finance Manager / Senior Accountant to join their finance team. This role offers the opportunity to play a key part in shaping the finance function within a dynamic, regional insurance environment.

About the job

• Collaborate closely with the Head of Finance on finance transformation projects.
• Act as a key liaison for requests and updates from the APAC region.
• Coordinate across departments to ensure smooth execution of finance-related projects.
• Oversee financial reporting processes, ensuring accuracy and compliance with regulations.
• Work with auditors to facilitate smooth audit processes, including the preparation and review of audit schedules.
• Review journal entries, reconciliations, and other critical financial documents.
• Coordinate year-end closing activities, ensuring timely and accurate completion.

Skills and experience required

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 6 years of relevant experience in financial reporting, preferably within the insurance industry.
• Proven experience in finance transformation and project management.
• Strong communication skills, with an ability to liaise effectively across regions.
• Detail-oriented with strong analytical and problem-solving abilities.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Summary:

We are seeking an experienced IS Manager to oversee our company’s technology operations and the implementation of new IT systems and policies. The ideal candidate will have a solid technical background, excellent problem-solving skills, and the ability to make sound recommendations about future planning and development of resources to the Cathay Group.

Key Responsibilities:

• Manage IT Operations:Oversee the day-to-day operations of the IT department, ensuring the reliability and performance of all IT systems and infrastructure.
• Project Management:Plan, execute, and manage IT projects, ensuring they are completed on time, within scope, and within budget.
• System Maintenance:Ensure the maintenance, security, and reliability of all IT systems, including servers, networks, and applications.
• Vendor Management:Manage relationships with external vendors and service providers to ensure the best possible service and value.
• Budget Management:Develop and manage the IT budget, ensuring cost-effective solutions and efficient use of resources.
• Policy Development:Develop and implement IT policies and procedures to ensure data security, compliance, and efficient operations.
• Technical Support:Provide high level technical support and guidance to the whole Cathay Group.
• Perform other related duties as assigned by the Managing Director.

Requirements:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT management or a similar role.
• Technical Skills:Proficiency in network and system administration, IT security, and IT infrastructure management.
• Project Management:Proven experience in managing IT projects from conception to completion.
• Problem Solving:Excellent analytical and problem-solving skills.
• Communication: Strong verbal and written communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
• Certifications: Relevant certifications (e.g., PMP, ITIL, CISSP) are a plus.
• Database Skills:Experience with FileMaker database and database coding is a plus.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

The Business Development Manager, reports to the Head Business Development of Advanced Networks and Sensors and is responsible for driving business growth and market expansion through strategic planning, research, and development initiatives. This role is pivotal in identifying new business opportunities, forging strategic partnerships, and ensuring the successful implementation of business strategies to enhance organizational performance.

Be Part of Our Success

• Lead and spearhead Public/ Government Service business development activities
• Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market
• Drive efforts to expand market share within Singapore
• Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives
• Evaluate projects through financial feasibility studies, market research, and planning
• Collaborate extensively with other departments on local projects and developments
• Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements
• Monitor the activities of external and internal parties to achieve business objectives
• Investigate the feasibility of setting up new business ventures to agreed business and legal standards
• Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests
• Monitor relevant economic, financial, social, market, and administrative trends within Singapore
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market
• Conduct market research on local business potentials
• Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Qualities We Value

• Knowledge in Accountancy, Business Administration, or equivalent
• Experienced in financial reporting, systems, and analysis
• Proficient in software tools and financial modeling; experience is an advantage
• Outgoing, independent, and possesses strong people skills
• Excellent presentation and writing skills
• More than 10 years of experience in management reporting, accounting, or financial analysis
• Ability to interpret financial methodology
• Singaporean only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Working location is in Jurong East / Ang Mo Kio

• Condominium Manager
• Working Days & Hours: 5.5 Days
• Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Dahlia Park (Nearest MRT Tampines East)
• Salary Range Up to $3,.800 + Bonus
  
  Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Scope:

• Coordinate architectural design and documentation efforts between project teams and stakeholders
• Collaborate with architects, engineers, and contractors to ensure project alignment and compliance with design specifications
• Manage project schedules and deadlines, ensuring timely delivery of drawings and documents
• Review and approve architectural plans and specifications for accuracy and completeness
• Facilitate communication between team members and resolve any design-related issues
• Conduct site visits to monitor construction progress and ensure adherence to design intent
• Assist in the preparation of presentations and reports for clients and stakeholders
• Maintain organized project documentation and archives
• Stay updated on industry trends, building codes, and regulations
• Support the project manager in budget and resource management

Requirements:

• Degree in Architecture with at least 3 years of relevant experience in a main construction firm
• Strong ability to interpret construction drawings
• Meticulous, highly motivated, and possesses good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Responsibilities

• Lead and oversee a team on the daily operations of estate management
• Drive high performance in all aspects of maintenance such as; Landscaping, Irrigation, Pumps, Cleaning, Pest Control, Mechanical & Electrical, and Civil & Structural (C&S) works
• Develop a facilities management work plan to operate and manage the estate efficiently
• Implement the quality maintenance program and comply with government / statutory regulations; conduct regular audits of building and M&E systems
• Ensure all installation works are in conformance with building and statutory requirements
• Supervise contractors’ maintenance works and ensure that contractors carry out works in accordance with contract requirements
• Collaborate with the Community Relations team to engage with residents
• Ensure all feedback and issues are attended to and resolved promptly
• Plan, schedule, and coordinate all maintenance works, ensuring that all equipment within premises is in working condition
• Prepare monthly reports for management and client
• Responsible for building risk management, safety & security
• Implement an energy management program to reduce operating costs
• Monitor maintenance budget and progress payments to ensure cash flow projections are met and prompt payments to contractors and service providers

Requirements:

• Degree in Estate Management, Real Estate, Engineering, Building or Facilities Management,
• At least 5 years of working experience in leading a team to manage an estate or development in the building and facility management industry
• Conversant with local codes of practice and regulations
• Good knowledge of mechanical & electrical system
• Strong leadership, interpersonal, and presentation skills
• Experience in managing a large residential precinct or township would be advantageous

Benefits:

• AWS, Variable Bonus
• Structured Training Programs
• Birthday Leave

We regret that only shortlisted candidates will be notified.

We are looking for an Marketing Executive who can come up with ideas, organize and run events that will boost sales and generate awareness for a product or service, market and publicize the event, review the process and evaluate the effectiveness of that particular event, write a report and work with the team to brainstorm new event ideas.

Marketing Executive will also manage and operate a website and social media accounts with online and digital marketing work, look at analytics and come up with appropriate courses of action, produce written and multimedia content and manage pay-per-click (PPC) and programmatic advertising. Prior experience working in the golf industry, and having a background in golfing is a plus.

Marketing Executive Roles And Responsibilities

• Content creation for the Company’s and coaches’ online channels, including graphic designs, video production and editing, thumbnail production, short form versions creation for Youtube, FB, IG and etc.
• Formulate and execute online strategies to grow and monetise the GOLFTEC SEA YouTube channel
• Creating and organizing the event schedule for multiple events
• Drive traffic and participation to GOLFTEC SG’s social media channels
• Stay up to date with local golf news and social media trends
• Drive new business through partnership with vendors and corporates
• Build alliances to cooperate with local golf courses and golf businesses
• Develop event calendar and coordinate and execute local events
• Market and promote the Centre through local grassroots marketing efforts, community involvement, the PGA section and other appropriate means
• Managing and maintaining event budgets
• Develop relationships with potential clients to grow our business
• Contributing ideas to marketing campaigns
• Managing social media campaigns
• Monitoring performance of marketing campaigns.
• IT skills, including social media and video editing.

If you're interested in working for a dynamic, growing company with room for advancement and excellent opportunities for education, then GOLFTEC Singapore is the place for you.

About Us

GOLFTEC is the global leader in golf instruction with millions of lessons taught and more than 200 centres across the USA, Canada, Japan, China, Hong Kong, and Singapore. Since 1995, we have been focused on one central mission—to help people play better golf. With an unwavering commitment to that goal, we provide a place where golfers of all ages and ability levels can work with an expert in golf instruction to build a game improvement plan customized to their specific needs and goals.

GOLFTEC Singapore is an exclusive licensed franchisee of the proven GOLFTEC model, combining excellent golf teaching professionals and proprietary technology to provide world class golf instruction and custom club fitting services in our 6-bay flagship centre in Raffles Place. For additional information about us, visit www.golftec.com.sg.

Center Operation Manager Responsibilities:

• Manage center day-to-day business operation, make sure the center is intopcondition at all times, able to supervise center transactions & merchandisepurchase.
• Develop and implement plans and strategies for achieving center sales, merchandise, and service profit targets. Prepare and analyze monthly reports, conduct bi-week center-wide employee&coach meeting.
• Forecast and analyze monthly center performance, develop marketing plan, recommend, prepare and execute advertising and promotion plans, budget, and schedules.
• Oversee digital marketing for better customer engagement andbusiness growth.
• Prepare and execute manpower plans & recruiting, check and approvedepartment’s monthly staff roster.
• Manage operation budgets and expenses (including manpower expenses).
• Enhance GOLFTEC online shop sales by maximizing synergy with Marketingdepartment and coach team to drive center business and conversation.
• Collaborating with club brand vendors and business partners for most favorable terms and conditions.
• Conduct effective performance management & apprasial of staff.
• Keep up to date on business trend and brand product knowledge.
• Enhance and upgrade customer service levels based on customers’ requirements/feedback, increase center renewals and referral.
• Resolve customer complaints and obtain customers’ feedback. Comply with Company’s policies, rules, and regulations and abide by social rules and regulations.
• Maintain in confidence all confidential information owned or used by theCompany.

Requirements 

• Bachelor's degree in business, marketing, or related fields. 
• Applicants must be experience in operation of business over 10 employees
• Minimum 3 years of relevant experience in hospitality management, golf facilities, high end clubs/restaurants or retail operations. 
• Strong leadership, organizational, and analytical skills. 
• Excellent communication and negotiation skills. 
• Proficient in Microsoft Office applications.