The Client Management Intern will work with the Account Management team. This team manages regional APAC clients and works closely with the global teams from London and Los Angeles to strategically maximize transactional video (TVOD) business. This includes distribution of theatrical and television titles via Pay Per View, Electronic Sell-Through & Video On-Demand platforms. We work closely with:

• Multi-territory platforms—such as Apple, Google, Amazon etc.
• In-territory (APAC) partners—such as Astro Malaysia, Korea Telecom, PCCW, etc.

Your responsibilities may span the following areas:

• Provide support for APAC Account Management team to further grow new media transactional business in the region.
• Pitch promotional activities to partners to generate incremental revenue.
• Strategize for optional promotional pricing with partners.
• Implement promotional price points using third party systems.
• Regulate new media partners’ platforms to ensure titles are on store with accurate information.
• Ensure the successful launch of digital boxsets.
• Analyze marketing trends such as pricing and release of new titles.
• Ensure titles are released with optimal marketing support.
• Work with peers across departments on assigned company-wide projects.

• Manage and Monitor construction works, program and accomplishment
• Oversee coordination between AE and GC (Approval of RFI’s, RFA’s, submittals, drawings, samples and mock-ups)
• Oversee GC design, planning and coordination works
• Oversee GC QA/QC management and implementation
• Oversee GC Safety and Security Department management and implementation
• Attend the CSA and M&E workshops, coordination meeting to ensure that design, technical and site issues are discussed and resolved accordingly.
• Review and recommend Construction Management Plan (Construction Methods, Planning, Coordination, Quality Control/Assurance, Testing and implementation Plan).
• Review and recommend for approval the EHS plan
• Review and monitor the program, site progress and quality of works
• Review the working programs and mitigation process in the event of delays.
• Routine site walks with QA/QC Team to educate that GC and Packaged Contractors Site and QA/QC Team are aware on the Project Requirement and Specification.
• Routine site walks with GC and Packaged Contractors Safety Team to have a Safe Working Environment
• Weekly Audit on the QA/QC documents and COMPASS implementation.
• Weekly Audit on EHS documents.
• Client PM / Lead PM
• Project Management & Cost Management Team
• AE Design Team (Management Team, Engineers, Qualified Persons for Architectural & Structural-QP)
• AE Site Supervision Team (i.e. Resident Engineers-RE & Registered Technical Officers-RTO)
• GC Management Team (Director, Project Manager, M&E and Construction Managers)
• GC QA/QC, Planning, Contracts, M&E and Construction Teams
• GC Planning, Scheduling and Coordination Team (Managers, Engineers, Planners, Schedulers, Coordinators)
• GC EHS Team (Safety Manager, Safety Officer, Safety Supervisors)
• Packaged Contractors Team (Project Managers, Managers, Engineers & Safety Personnel)

Key Responsibilities

• Forecasts and communicates engineering, materials, and manufacturing requirements to suppliers.  Provides input to outsourcing decisions by performing make versus buy analysis.  Coordinates demand signals through MRP to minimize inventory exposure.
• Forms Materials Core Team and coordinates product development process deliverables through matrix management of buyers, planners, and production control.  Collaborates with engineering team to interpret engineering requirements.
• Under some supervision, creates, releases and updates new project materials strategy.
• Sourcing:  Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.  Utilizes the preferred supplier selection and assessment process when selecting suppliers.  Completes supplier risk assessment on critical and unique parts.  Monitors supplier performance (delivery, quality, cost).
• Materials: Coordinates activities around source selection, specification creation and price negotiation with appropriate team members.
• Executes commercialization (transition) materials plan).
• Manages materials change control process. Meets cost objectives and resolves quality issues.  Generates and publishes Key Process Indicators . Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.  Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Actively mediates and partners with quality and engineering teams to resolve supplier quality issues for assigned product groups.  Escalate issues to Commodity Business Managers when necessary.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

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Roles & Responsibilities

- Managing Call Centre

- Patient Registration process

- Patient Admission process

- Patient Billing process

- Assist in marketing efforts

-Perform any other tasks as assigned

-Timely escalation of cases to supervisor as necessary

Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership