Job Responsibilities

• Assist in the development of programmes, baseline management and progress updates on casino / hotel / F&B projects
• Competent in the use of Primavera P6 planning software
• Understanding ‘Critical Path Methodology’ and using it for reporting against the programme for planning reports and related project controls disciplines
• Must have experience of planning for the whole construction process from inception through to completion and to be able to create programmes
• Assisting the Director of Planning in preparing presentation of programme information to stakeholders including graphical presentations
• Work with other team members, including change, cost, project controls and other planners to deliver a planning and / or project controls service
• Support the weekly / monthly update in line with reporting cycle and set in place reports and processes including the use of key interfaces and earned value calculations
• Review for acceptance Contractors programmes in line with contractual obligations and manage the relationship and on-going submission of the contractors programmes
• Assisting in the creation and regular production of Progress Dashboards and Reports
• Attend progress review meetings with contractors and internal PM meetings
• Where necessary undertake or contribute to what-if scenarios to show the effect of potential changes

JOB REQUIREMENTS

• Preferably Degree or equivalent in a construction related discipline
• Member of relevant professional institution
• Minimum 5 years Construction planning experience, with experience working on major A&A, refurbishment projects
• Hotel and / or Casino experience is essential
• Good Primavera P6 skills is essential
• Good knowledge of all standard Microsoft packages as well as MS Project
• Good written and verbal communications skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Position: Project Executive

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Kallang
• Salary: $2,500 - $3,000 + Performance Bonus

Requirements:

• Diploma in any industry

Jobs Scope:

• Prepare plan drawing and 3D drawing using AutoCAD
• To do colour scheme confirmation
• To tick off quantity of layouts
• Placing order for projects
• Prepare handover material/checklist for handover
• Prepare Master programme and ensure work progresses in accordance with schedule
• Coordinate all aspects of the project works with client, consultants and subcontractors
• Inspect work in progress on site to ensure quality is in compliance with drawing
• Attend site and coordination meeting
• Ad-hoc administrative tasks

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Project & Service Management

• Lead, deliver, and maintain projects within time, scope, and cost, ensuring high-quality project delivery.
• Plan and establish project schedules, quality plans, budgets, and communication and risk management plans.
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Ensure accurate project cost/revenue forecasts and manage project financials effectively.
• Resolve project overrun issues and track project progress, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.
• Lead the project and service team to ensure smooth project transition to operation per customer requirements and processes.
• Manage project operations to maintain service levels without financial penalties or security incidents due to negligence or lack of awareness.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Conduct performance reviews and maintain open communication with the team for continuous improvement.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale projects.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience in the field of Project Management in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in MS Project, Word, Excel and PowerPoint

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9

• Exposure to latest technology
• Autonomy to make key decision for ATM system

About the company

Our Client is a market leader in their industry. They have a well-established presence of more than 20 years with a global footprint of more than 10 countries. With rapid expansion plan, they are now looking for a new Solution Architect - ATM Airport Traffic Management to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

Shaping, stabilizing, and maintaining the solution architecture for bids and projects throughout all lifecycle phases

Designing and proposing innovative technical solutions that align with customer needs while adhering to the business's product/system technical strategy.

Evaluating architectural and technical choices to balance customer requirements, technical solutions, cost, and risk.

Ensuring the solution architecture is optimized to meet product requirements by:

• Identifying key architectural drivers.
• Exploring the solution space to define alternative architectural concepts and performing trade-offs, ensuring all design options are documented and decisions are justified.
• Conducting early architecture validation, including modeling and proof-of-concept activities to mitigate risks.

Develop Architectural Viewpoints to:

• Define the system breakdown.
• Lead the definition of interfaces and resolve technical conflicts among various contributors (both internal and external).
• Describe system behavior through functional flows and identify interdependencies between system components.

Specify Technical Performance Measurements (TPMs) and support their validation throughout the project lifecycle.

Document the architecture in required artifacts (e.g., Product Breakdown Structure, System of System Design Documentation).

Ensure the solution architecture remains stable and is maintained throughout its lifecycle in collaboration with the Project Design Authority (PDA) and Engineering Delivery Manager (EDM).

Assist the PDA and EDM in approving major engineering reviews and deliverables.

Review key subsystems, including Infrastructure, Platform, and Security artifacts, to ensure system requirements are understood and the design constraints are met.

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in ATM Airport Traffic Management is required for this role.

Whats on offer
This is an excellent opportunity to join an established MNC with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9 (EA: 94C3609/ R1219669)

Job Description:

• Drive cost efficiencies through ingenious portfolio and inventory management.
• Maintain and improve on Print Top Parts effectiveness.
• Drive Supply Chain team to meet/ optimise delivery Turn Around Time. Collaborate with them on ad-hoc TAT & customer experience improvement initiatives such as Hybrid Model, Lead time PBI development, etc
• Collaborate with market leads, supply chain planner & Buyer on optimal PHA stock level.
• Bulk & multipack creation - be Proof of Concept for RPB bulk/multipack creation. Processes includes parts’ creation & follow through until parts are activated with relevant troubleshooting and abnormalities’ investigation. Communicate ad-hoc bulk/multipack list to marketing team to update partners and on quarterly basis to SSC/ Finance to adjust NMCA rate in system.
• Check material status & orderability.
• Last-Time Buy & Binding forecast process - check past demand and collaborate with market lead to provide relevant forecast.
• Inventory reduction - monthly inventory report & orders report to track inventory reduction.
• Assist in other duties as assigned by the supervisor

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://sg.go.persolkelly.com/job/details/10974

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Our team’s mission is to look around corners for what will be meaningful for Amazon customers in the future. We obsess over ideas, activities, and trends that could be differentiating for customers. We bring those ideas to team's across Amazon to ideate and invent.

Amazon is seeking a skilled and motivated Senior Product Manager - Tech to analyze and deliver insights on signals to help us better serve customers. The right candidate is passionate about understanding the competitive landscape and diving deep into complex problems, and continuously striving to find deeper insights. The person in this role will innovate, build new methodologies to generate insights, and make recommendations to drive actions that directly impact our current and future customers. A successful candidate will possess excellent analytical skills, and have the ability to work collaboratively to influence business and technology leaders at all levels, including senior management.

Responsibilities include:

• Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas
• Make recommendations based on insights to drive actions that impact Amazon customers
• Deliver projects in a complex and ambiguous environment, and collaborate with peers and stakeholders
• Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership
• Work with our most senior leaders to determine meaningful investment areas

Basic qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 8+ years of experience in Tech consulting, investment banking, finance, or product strategy

Preferred qualifications

• MBA or Master’s Degree
• Degree in economics, business, finance, computer science, engineering, or research sciences
• Experience in quantitative analysis and delivering data-driven insights to senior leadership
• Excellent oral and written communication skills and facilitation skills
• Experience in engaging and influencing technical and business decision makers
• A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives
• Willingness to travel if required (travel restrictions and health conditions permitting)

Job Description:

As a Healthcare & Lifesciences Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across Healthcare & Lifesciences industry, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with Healthcare & Lifesciences clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential Healthcare & Lifesciences clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management
• Prior experience within the recruitment or staffing industry is an added advantage.
• Relevant background in Healthcare & Lifesciences industry is required
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

The candidate is required manage and direct financial activites such as accounting, internal control, audit, tax and financial planning for the Company. Including analyzing financial information and prepare financial reports of Global RtM.

RESPONSIBILITIES

1. Accounting

• Key personnel in charge for accounting & Budget matters on Global basis, especially review of Parent Company’s numbers with taking contacts with the key persons in Japan who are Japanese Speaker. (Global basis: As RtMI is headquarter of RtM Group, RtMI is responsible to consolidate financial results and budgets on Global basis. Preparation of financial Budget or Forecast for Global basis.
• Monthly monitoring of actual result with Budget for Global Basis.
• Perform Profit and Loss analysis for management reports in Japanese.
• Support General Manager, head of Finance and Accounting in development and implementation of accounting treatments for certain transactions including derivative treatments.
• Collaborate with Parent Company and other regional offices to align accounting treatments. Especially, Parent Company’s OPEX analysis is one of important tasks with smooth communication in Japanese.

2. Risk Management

• Perform risk assessment for new transactions from the point of Accounting, Tax, Operational risk, and Internal Control.
• Communicate with Front offices well and anticipate potential risks from the transactions.

3. Tax

• Review and build the pricing policy of all cross-border related party transactions.
• Ensure compliance of all intercompany agreement requirements, calculations, payments for transfer pricing purpose, and complete the transfer pricing documentation of RtMI for each year
• Coordinate transactions of RtMI to be complied with Japanese CFC Taxation.
• Update relevant changes in tax regulation of Singapore and Japan and the consequential impacts to management continuously
• Support Singapore-Indian APA

4. Audit and Internal Control

• Response to internal control queries, requests including J-SOX, from Parent Company with making contacts to persons in charge for internal control in Parent Company.
• Review internal control documents like CLC & BLC and propose for changes if necessary.
• Liaise with internal and external auditors to provide information and field their queries.
• Ensure RtMI is kept up to date in terms of accounting standards by liasing with auditors
• Ensures compliance to internal control

5. Finance

• Collaborate with other departments for LC settlement and FX transactions

REQUIRED KNOWLEDGE & EXPERIENCE

• Possess a degree from a recognized university or tertiary institute
• At least 4 to 8 years of experiences as an accountant and/or financial executive, preferably 2 to 3 years of experiences working as an accountant and/or financial executive in Japan due to complexity of Japan tax rules
• Business proficiency in both written and spoken Japanese in order to coordinate with headquarters and counterparties from Japan. Candidate is also required to create reports in Japanese for updates to the management in headquarters
• Experienced in Accounting and Tax related Assignments
• Knowledge of IFRS
• Knowledge of Corporate tax rules and transfer pricing rules,including Japanese tax rules, especially Japanese CFC)
• Knowledge of consolidated accounting
• Knowledge of Derivative Accounting for Metal commodities trading
• Relationship management with external auditors and tax consultant
• Meticulous
• Self-driven in order to cooperate well with internal/external stakeholders.
• Patient at resolving issues

Responsibilities

• Explore and secure sources for lithium-ion battery scraps through direct outreach, referrals, and industry partnerships.
• Build and nurture strong relationships with existing suppliers and vendors to ensure long-term collaboration and continuity.
• Conduct industry research and participate in networking events to identify new supply sources and expand the company's network.
• Collaborate with the factory team to address supplier needs, provide recycling support, and relay valuable feedback for operational improvements.
• Stay informed about market trends and industry developments, ensuring the company's offerings remain competitive and aligned with customer needs.
• Identify opportunities by understanding customer pain points and presenting tailored solutions to address them effectively.

Requirements:

• Diploma in Business Administration, Sales & Marketing, Engineering or related fields.
• At least 2 years of experience in sales or a related commercial role in lithium ion battery or recycling industry, with a results-driven and goal-oriented approach.
• ·Strong networking abilities and able to build rapport with customers.
• Self-motivated, proactive, and confident in tackling challenges independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L8VY5883

Contract: 7 months

Location: Depot Road

Responsibilities

• Drive cost efficiencies through ingenious portfolio and inventory management.
• Maintain and improve on Print Top Parts effectiveness.
• Drive Supply Chain team to meet/ optimise delivery Turn Around Time. Collaborate with them on ad-hoc TAT & customer experience improvement initiatives such as Hybrid Model, Lead time PBI development, etc
• Collaborate with market leads, supply chain planner & Buyer on optimal PHA stock level.
• Bulk & multipack creation - be Proof of Concept for RPB bulk/multipack creation. Processes includes parts’ creation & follow through until parts are activated with relevant troubleshooting and abnormalities’ investigation. Communicate ad-hoc bulk/multipack list to marketing team to update partners and on quarterly basis to SSC/ Finance to adjust NMCA rate in system.
• Check material status & orderability.
• Last-Time Buy & Binding forecast process - check past demand and collaborate with market lead to provide relevant forecast.
• Inventory reduction - monthly inventory report & orders report to track inventory reduction.
• Assist in other duties as assigned by the supervisor

Requirements

• Degree
• Prior experience in supply chain / inventory management is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10974

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Summary:

We are seeking a skilled Functional Business Analyst to bridge the gap between business needs and technology solutions. The role involves analyzing business processes, gathering and documenting requirements, and collaborating with technical teams to deliver functional solutions that meet business objectives.

Key Responsibilities:

1. Requirements Gathering & Analysis:Work closely with stakeholders to understand business processes, challenges, and objectives.
   Document functional and non-functional requirements, ensuring clarity and completeness.
   
2. Solution Design:Translate business needs into functional specifications for technical teams.
   Develop high-level solutions aligned with organizational goals and technology roadmaps.
   
3. Collaboration & Communication:Serve as a liaison between business users and technical teams, ensuring effective communication and understanding.
   Facilitate workshops, meetings, and discussions to gather insights and validate solutions.
   
4. Testing & Validation:Assist in defining test plans and scenarios to validate that the solutions meet business requirements.
   Support user acceptance testing (UAT) and address any issues or concerns raised by users.
   
5. Change Management & Implementation:Collaborate with business and technical teams to plan and execute process or system changes.
   Ensure stakeholders are prepared for new operational processes and technology components.
   
6. Continuous Improvement:Analyze existing systems and processes to identify areas for improvement.
   Propose enhancements that drive efficiency, scalability, and business value.
   

Job Requirements:

• Proven experience as a Functional Business Analyst, preferably in banking
• Strong understanding of business processes and the ability to map them to technology solutions.
• Experience in documenting requirements, process flows, and functional specifications.
• Familiarity with software development life cycle (SDLC) and agile methodologies.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in tools like Microsoft Office, Visio, and project management software.
• Bachelor’s degree in Business, IT, or a related field.

Preferred Skills:

• Knowledge of trade finance

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

About the Company: PTV Group offers software and advice to make mobility and transport fit for the future. Used in over 2,500 cities around the world, our market-leading software for intelligent traffic management and transport optimization helps decision-makers from politics, cities, industry and commerce save time and money, make roads safer and protect the environment. PTV is already using simulations to show how the mobility of tomorrow can be realized with all its ecosystems and dimensions. From strategic traffic planning to micromobility for the last mile. The company was founded in 1979. Today, around 900 employees worldwide work on future-oriented solutions - so that mobility and transport become smarter and more environmentally conscious.

Location: Singapore

Job Type: Attachment with opportunity for more permenant role

Job Description:

As a Marketing and Business Development Intern, your role will have a strong focus on lead hunting, lead management, and nurturing activities.

Key Responsibilities:

1. Lead Generation

• Identify high-value opportunities by monitoring government tenders, financial institution projects, and consultancy collaborations.
• Compile potential leads in emerging markets (E.g. 2nd-tier cities and sectors like real estate and tourism)
• Targeted cold email outreach to authorities and new industries

2. Lead Management and Nurturing

• Develop structured follow-up processes to ensure timely and effective lead handling
• Develop a dashboard to monitor and track lead activity and follow-up
• Support nurturing campaigns to move prospects along the customer journey using tailored content

3. Targeted Marketing Campaigns

• Assist in creating and localizing product-specific marketing emails and campaigns
• Manage content for key communication channels, including Telegram and LinkedIn

Who we are looking for

• Ideally pursuing a Degree in Marketing, Business, Communications, or Civil Engineering
• Capable of crafting engaging marketing content and interpreting data to improve performance of campaigns
• Excellent written and verbal communication in English
• Organized and capable of managing multiple tasks while being meticulous
• Familiarity with data visualization tools like Power BI and Microsoft Excel will be a valuable advantage

Requirements

• Able to commit to a full-time internship for a minimum of 3 months

How to Apply

If you believe you are the right fit for this position, please submit your resume and a cover letter detailing your relevant experience to Claire WEE ([email protected])

PTV Asia Pacific Pte Ltd is an equal opportunity employer. We encourage candidates of all backgrounds to apply. Applications will be accepted until 31 January 2025.

Thank you for considering joining our team at PTV Asia Pacific Pte Ltd. We look forward to reviewing your application.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Quantum Computing Research Scientist.

Principal Responsibilities

HSBC is accelerating its research effort on developing advanced computing methods including innovative classical, hybrid and quantum algorithms with a focus on applications within Financial Services. The successful candidate will participate in ongoing academic and business relevant research projects and set new research directions in advanced computing with the aim to advance the field and provide valuable insights and both mid-term and long-term solutions to the business.

Publication of research results in peer reviewed journals and patent submission is strongly encouraged. As well as the research focus, this role will also be involved in contributing to the strategic direction of the bank and leading collaborative engagements with government, industry and university.

This role is part of the Emerging Technologies team and will offer the candidate an incredible opportunity to collaborate and find commercially viable applications for advanced computing architectures ranging from GPU-based physics inspired solvers to state-of-the-art quantum processors. The candidate will be able to rapidly establish themselves as a quantum computing technologist in the broader domain of Financial Services.

The position will be based in Singapore.

• Lead and contribute to original research, based both on your own ideas and relevant areas of the bank that may benefit from advanced computing methods
• Forge strategic alliances with academic and industry luminaries, collaborating to solve complex computational problems tailored to intricate domain challenges
• Engage and build relationships with business units across the bank to test and implement quantum solutions to solve real world business computational challenges
• Author research publications and see them through the publication process (e.g. Quantum, APS Journals, Springer Journals, Nature Journals, etc)
• Communicate progress and disseminate results both internally and externally
• Lead / support grant proposals together with academic and business partners
• Act as a Subject Matter Expert for your area, provide knowledge sharing sessions and thought leadership

Qualifications

• PhD in Physics, Applied Mathematics, Computer Science, or related field with demonstrated quantitative background
• 2-3 years post-doctoral experience in either industry or academia
• Experience in quantum algorithm development and application in the areas of optimization, machine learning, or complex simulation
• Published research in at least one of the aforementioned topics
• Demonstrated communication of scientific results at research conferences or other colloquia
• Familiarity with quantum computers and implementation of quantum algorithms on such hardware
• Programming experience in classical and quantum algorithms. Expertise in Python quantum SDKs (qiskit, circ, etc)
• Desired Qualifications
• Familiarity with convex and nonconvex optimization
• Familiarity with tensor networks and their applications to function approximation and many-body simulation
• Programming experience with CUDA on GPUs
• Familiarity with Julia and Matlab

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/QCt48iqxQw8

Role Overview:
We are a licensed fund management company seeking a motivated and dynamic professional to support the growth of our digital assets and Web 3.0 initiatives. This role focuses on identifying potential opportunities, building relationships with stakeholders, and supporting internal teams in delivering innovative investment initiatives. Projects may include potential Real-World Asset (RWA) initiatives and other emerging opportunities within the digital asset ecosystem. The ideal candidate will possess a strong foundation in finance and blockchain technologies, with a passion for the rapidly evolving Web 3.0 space.

Key Responsibilities:

• Identify potential opportunities and support the onboarding of clients for digital asset and Web 3.0 initiatives, including potential RWA projects.
• Collaborate with internal teams to assist in the implementation and management of investment initiatives.
• Monitor and analyse trends in DeFi, NFTs, cryptocurrencies, and blockchain to identify business opportunities and provide insights to internal teams.
• Represent the company at industry events, conferences, and networking platforms to enhance brand visibility and build strategic relationships.
• Ensure compliance with all relevant regulations, including KYC/AML standards and other applicable regulatory requirements for digital assets.
• Share general market updates and industry insights to enhance clients' understanding of digital asset trends.

Qualifications:

• Bachelor’s degree in Finance, Economics, Business Administration, Computer Science, or a related field.
• Proven experience in business development, sales, or client engagement within finance or blockchain-related industries.
• Strong understanding of Web 3.0 technologies, including DeFi, NFTs, smart contracts, and blockchain frameworks.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
• Proficiency in Mandarin is preferred to effectively work with Chinese-speaking clients and partners.

Roles and Responsibilities

• Develop terminal procurement strategy for the assigned Area/s in collaboration with the Area/s and ONE procurement strategy through establishing long term partnership with key vendors at strategic locations for long term value creation, securing capacity and performance based collaboration
• Develop negotiation plans, strategies, securing competitive costs and executing contracts negotiations in collaboration with internal teams (e.g. legal, etc.)
• Support implementation of Global sustainability initiatives and drive with vendors
• Ensure accurate and transparent cost accounting and forecast
• Support cost savings and process improvement efforts
• Initiate feasibility studies for investments or long-term partnerships with operators and develop business plan and financial models for investment/divestment projects
• Review current portfolio of terminals to determine consolidation and/or divestment opportunities
• Drive the end-to-end deal execution process (financial modelling, risk assessments, valuation, due diligence, structuring and closing)
• Prepare expression of interest and bid documents where appropriate
• Act as PMO, lead and coordinate in discussions involving teams from regional organization, corporate shared services (Legal, Finance, Tax, etc.) and external consultants
• Draft and review documents such as joint venture agreements, shareholders agreements service agreements and others
• Perform due diligence to confirm validity of information obtained from potential partners or acquisition targets
• Participate in ad-hoc projects

Requirements

• Degree in Finance, Accounting, Mathematics, Maritime Studies, Logistics or relevant disciplines
• 4 to 6 years of experience in the Investments Analysis, Financial Statements, Shipping/Logistics industry or related working experiences in costs side of business in Container Shipping
• Basic knowledge of financial statement analysis, structure of contracts
• Basic experience in finance modelling with strong analytical skills
• Experience in shipping or logistics Business Process Management and/or IT-related departments would be preferred
• Strong team player with good interpersonal and communication skills (written and verbal), proactive in cross-team collaboration
• Proficient in Excel and data analysis; tech-savvy with an open mind to learn & apply new technologies
• Self-driven, proactive in improving systems and costs control measures
• Able to work independently, thrive under pressure to meet tight timelines
• This position supports two departments, Global Terminal Procurement and Global Terminal Business Development
• Candidates with more experience are welcome to apply and may be considered for a higher position

We regret that only shortlisted candidates will be notified. Thank you.

Key responsibilities:

Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Prioritize business requests and co-create Business Roadmap with business segments

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN

a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations

b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.

c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.

d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements

a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.

b. Improve systems by studying current practices; designing modifications.

Key Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

The main objective of the department is to assist the General Manager and Acting General Manager in the management of Singapore Branch office, Asia-Oceania Chief Regional Officer’s office, and subsidiaries of its business-related activities, as well as to support our Senior Executives of various business groups in our Head Office in Tokyo.

In doing so, you will collaborate deeply with our colleagues in our Head Office in Tokyo, the branch offices in the Asia-Oceania region and other region, as well as our group companies in Singapore and in the Asia-Oceania region. Building and developing networks with the customers, the local counterparts and government authorities where necessary. You are expected to contribute by having intimate understanding of the needs of our business groups, as well as identifying and proposing new business opportunities that are aligned with the respective business group’s mission. The position is expected to design, propose and create new and sustainable businesses for the Company. The roles include but not limited to the followings:

· To assist the Department Head in leading and managing activities of the New Business Development Department.

· To understand fully the strategies and requirements of our Senior Executives and business groups’ in our head office in Tokyo, as well as support the activities of our subsidiaries in Singapore.

· To provide geopolitical intelligence to Senior Executives in the head office, based on the above-mentioned strategies and requirements.

· To explore and propose new business opportunities to our business groups’, based on the above-mentioned strategies and requirements.

· Leveraging Singapore’s unique political/business environment, create new business models which are aligned with the Company’s direction.

· To gather and analyze information and reports to identify global and local market trends, as well as growth opportunities and its relevant business industries in Singapore and Asia-Oceania region.

· Establish strong relationships with existing and prospective business partners, consultants, bankers, etc. in Singapore and Asia-Oceania region for potential business opportunities/advancement and gathering of market intelligence.

· To coordinate, support and manage interactions and collaboration between the Singapore Branch office and subsidiaries in Singapore.

· To ensure corporate compliance, including trade compliance, in the Singapore Branch office is being observed at all times.

· To guide, train, develop and motivate a diverse group of team members and communicating in English & Japanese for effective team management.

Job Requirements

· Minimum Bachelor’s Degree or equivalent in Business Management or equivalent.

· Significant knowledge and experience in providing geopolitical intelligence, developing new businesses, and managing organizations.

· High proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, video conference, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Skills to prepare effective presentation materials both in Japanese and English, in order to communicate effectively with customers and/or for internal approval.

· Cross cultural efficacy to facilitate effective communication with Tokyo HQ, subsidiaries and department staff in Singapore and Asia-Oceania region.

More than 8 years’ experience in abovementioned requirements.

Job Description: Key Responsibilities: Stakeholder management

At regional level:

Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to: Collect, analyze and document business scenarios for the use of voice and chat channels Understand business interactions with clients and other external counterparties, and their expectations when communicating with BNPP Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of: Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors Technical controls around proper archiving, security and surveillance of channels

At global level:

Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks Obtain validation of APAC plans by global stakeholders through the established governance

Project management

Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks Report progress and address project risks and issues with senior management Contribute to providing regular updates in monthly steering committees and ad-hoc presentations Competencies (Technical / Behavioural) Soft Skills Excellent interpersonal skills: verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties Attention to detail to guarantee the accuracy and completeness of information presented to management Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management

Technical Skills

Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management

Fluency in Chinese Mandarin is a plus

Project Manager (C&S Trade)

6 Days Alternate Saturday Off, 8.45am-6pm

Project Locations at West, Singapore (Jurong / Bukit Batok / Clementi)

Salary: $6,000 - $7,000 + AWS + Variable Bonus

Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of site management experience civil and structural trade.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Fine to commit 6 Workdays Alternate full Saturday.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

Performance & Incentives (P&I) are powerful tools for furthering the company's strategic goals. A robust Performance & Incentives (P&I) strategy influences the organization's ability to attract and retain the best talent, while creating a strong alignment of individuals' interests with the organization's strategic goals. The Performance & Incentives team at ByteDance, therefore, are constantly benchmarking and striving for the best practice & return on investment in developing competitive C&B policies. The Performance & Incentives team works on a lot of interesting problems. Whether it is developing new world-class compensation policies, diving deep into market research, analyzing big data and benchmarking. The Performance & Incentives team work on a lot of cool and exciting projects to come up with the best ways to serve our organization. Given the nature of our work, it also creates huge opportunities for collaboration with departments in and outside of the HR organization.

Responsibilities

1. Market Research on relevant best practices in all of our operating markets globally to ensure external competitiveness, and legal compliance;

2. Participate in the design and review of global mobility plans and policies for our employees, including both short-term and long-term assignments, as well as relocation requirements etc;

3. Annual/Semi Annual review of relevant total rewards offerings and guidelines;

4. Perform other duties as assigned, including internal stakeholder management and implementation of other related projects.

Qualifications

Minimum Qualifications

1. BA/BS degree or higher educational background;

2. Has experience in Total Rewards or/and Global Mobility background;

3. Fluency in English is required.

Preferred Qualifications

1. Strong analytical capabilities: Analyze trends, surveys, and spreadsheets to determine C&B strategies, able to work well with complex data sets;

2. Excellent communication skills: Be able to communicate effectively with stakeholders and business leaders;

3. Experienced working in a fast-paced environment, preferably in a tech firm.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

We are seeking a highly skilled and dynamic Strategy and PMO Consultant to join our team. The ideal candidate will play a pivotal role in formulating and implementing strategic initiatives, overseeing project management activities, and driving digital transformation across multiple workstreams.

Strategic Formulation:

Formulate the digital growth mandate, including a custom delivery model, process flow, and governance model.

Conduct a Digital DNA survey and interviews to understand digital capability and readiness for change.

Market Assessment and Initiatives:

Assist in market assessment and develop digital initiatives to maintain a competitive advantage.

Manage projects across four key workstreams: Strategy, Digital, Technology, and People.

Project Management:

Lead a hybrid-agile approach project with team members from multiple countries.

Manage project activities for IT implementation, system upgrades, configuration, and development.

Control project scope, resources, timeline, and quality.

Requirements Gathering and Documentation:

Conduct requirements gathering and develop Business Requirements and Functional Requirements Documentation

Deliver Target Operating Model (TOM) assessments for business units in multiple countries.

Data Assessment and Solution Design:

Conduct data gap assessments, map data against business requirements, and design solution architecture.

Understand localization needs of different countries and identify gaps to global design.

Change Management:

Manage day-to-day project management activities across multiple workstreams.

Conduct business requirements mapping and oversee test management activities during testing phases (i.e. System Integration Test (SIT) / User Acceptance Testing (UAT)).

Plan and assist in change management activities, including training sessions and communications.

Agile Transformation:

Lead the agile transformation for business groups.

Conduct interviews, assess customer journeys, and design To-Be operating models.

Team Leadership and Coaching:

Coach and facilitate Solution Design Labs. Lead and guide the team through the Design Thinking process.

Technology Evaluations:

Conduct technology evaluations and selections for the client based on business requirements.

Manage day-to-day project management activities, liaising with counterparts and consultants.

About you

• At least 10 years of SAP Consulting experience, with a minimum of 3 years project management experience and 5 years as a SAP functional or technical consultant.
• Proven experience in formulating and implementing strategic initiatives.
• Strong project management skills with a track record of successful project delivery.
• In-depth knowledge of digital transformation, agile methodologies, and technology assessments.
• Excellent leadership and coaching abilities.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Experience in leading pre-sales, proposals and RFPs.
• Relevant certifications in project management and agile methodologies are a plus.
• If you are a strategic thinker with a passion for driving digital transformation and possess the required skills and experience, we encourage you to apply for this exciting opportunity.

Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.