At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business.

Shape your Career with Citi

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, In Business Operational and Compliance Risk Lead - Hybrid.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Interact with all CCB business functions and stakeholders, including ICRM, ORM, Operations, and Internal Audit, to identify key Compliance Risks and Policies impacting the Commercial business and working closely with the front line and support staff to ensure execution of key controls
• Be responsible for strengthening CCB Manager’s Control Assessment (MCA) framework for Asia Clusters, including development of content for inclusion in CCB’s Standard MCA Profile, to ensure completeness of activities, controls, and monitoring/testing as well as execution of QRA/ARA in line with Citi Operational Risk Policy
• Serve as Cluster lead in managing key risk and control initiatives and various MRA/Consent Order workstreams to strengthen compliance with key regulations such as Regulation W, Regulation O, Privacy Regulation etc.
• Provide SME support to CCB Asia countries during audits, regulatory reviews and remediation work and facilitate holistic assessments of issues across the region to proactively identify and mitigate risks.
• Have primary oversight over Asia CCBs implementation of the Fraud Risk Management Program, Data Governance, Privacy Policy, Conduct risk Program, Industry Events review and Regulatory Change management.
• Manage and lead the issue management in ensuring timely identification, documentation, opening and closing of issues and corrective action plans, lessons learnt exercise.
• Support CCB Asia’s growth strategy by proactively identifying areas of control enhancements and ensure necessary mitigants are in place.
• Proactively develop strategic initiatives, including leveraging digital/technology solutions to automate controls.
• Be responsible for communicating policy and regulatory changes to CCB front office staff including impact analysis and training, as needed.
• Run the Asia CCB Clusters Business Risk and Controls Forums (BRCF) and ensure emerging risks and control matters are appropriately discussed and evaluated and escalated timely and as appropriate to governance forums.
• Represent CCB internally at various Governance Committees/Forums and working groups, as appropriate.
• Ensuring all critical risk and control metrics are at or above targeted goals and provide thought leadership and vision in strengthening the control environment.
• Identify emerging risks and opportunities to stated objectives as they arise.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years of experience within In-Business Risk and Controls, ICRM, Internal Audit and/or compliance or operational risk management.
• Knowledge of Commercial bank’s products, policies and processes will be preferred.
• Ability to balance regulatory/policy requirements with business realities and pain points.
• Experience working in a global, dynamic environment or regional role.
• Strong influencing, persuasion, and leadership skills. Excellent verbal and written communication skills.
• Must have analytical inquisitiveness and problem-solving ability.
• Demonstrated ability to think strategically and ‘connect the dots’ yet be detail-oriented.
• Demonstrated ability to interact with senior audiences, as well as second/third lines of defense and regulators.
• Forward-compatible mindset, with the desire to leverage technology to improve analytics.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Description:

• Manage Quality, Cost, Delivery of assigned Product type
• Manage Quality, Cost, Delivery issue with assigned customers
• Managing ODM customer account in new printer development to meet project deliverable timeline, resolving development defects and plan for supply chain fulfilment before product is launching
• Managing resource allocation, budget allocation with timely reporting to management and action plan to avert risk
• In-dept understanding of all engineering change job flows from customer request to mass production implementation
• Managing customer RFQ by formulate project proposal includes project schedule, product cost and NRE investment
• Conduct review meeting with cross functional teams to resolve project deliverables
• Lead new product quotation package deliverables (Selling Price, Specifications, Schedule etc)
• Engage new/exist customer to expand business with proposals

Job Requirements:

• Bachelor of Engineering or Diploma with 10 years’ experience
• At least 5 years in managing development projects from concept till trial manufacturing or NPI
• At least 5 years as design team lead (Mechanical, Electrical, Firmware/Software)
• Have proven track record in working Cross Function Team (Engineering team and Operation Team)
• PMP certification or equivalent project leading experience will be an added advantage

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

JOB DESCRIPTION

• Administrative support to the Corporate Secretarial department
• Ensuring due diligence and compliance is performed
• Generation of reports, maintenance and upkeep of documents and records
• Sending of filing deadline reminders to clients
• Prepare billings and monitor debt recovery
• Answering of phone calls, arrangement of courier service
• Other ad-hoc services when required

REQUIREMENTS

• Degree or Diploma holder
• Completed or pursuing SAICSA or relevant post graduate/ professional qualifications will be of advantage
• Experience in administrative support for accounting, corporate secretarial firms or legal firms will be advantageous
• Good working knowledge of the Companies Act 1967
• High professional integrity
• Meticulous attention to fine detail
• Computer proficiency in Microsoft Office
• Proficiency in written and spoken English
• Must be able to work independently and interpedently
• Team player
• Able to work under pressure and tight deadline

Job Summary

The incumbent is a subject matter expert with main responsibility of operational excellence in the area of inventory procurement and excess management for the business. The responsibility includes business processes standardization, operational KPI dashboard, ERP system and application optimization.

The ideal candidate is the key liaison and integration point of contact between APAC markets and intercompany suppliers.

Principal Duties and Responsibilities

• Develop effective process and create best practice with planning in inventory procurement and excess management
• Manage Japan inventory procurement to inbound receipt process management and execution.
• Develop and integrate KPI tracking mechanism for APAC operations portfolio
• Lead APAC monthly KPI review cadencel partnering with regional finance and in-markets operations lead.
• Key contributor in achieving company's KPI for operations - gross inventory, excess and obsolescence, net inventory management
• Develop PowerBI dashboard aiding inventory control and management review
• Key back-up support to in-markets operations lead and APAC demand planning.

Expected Area of Competence (including education & experience requirements)

• In-depth knowledge in demand planning process, understanding the full inventory procurement process from suppliers to in-markets
• Keen learner on product portfolio, planning knowledge, sales history and business position
• Result driven with high business ethics and values
• Strong in analytical skills, excellent team player and project management skills
• Proficient in ERP system (Oracle) PTP/OTC module, MS Excel, PowerPoint and Woord
• Colleage or University degree in Supply Chain Management or related
• Minimum 5 years' of demand planning or inventory management experience in medical device or similar industry
• Excellent command of English with good presentation skills

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

• Coordinate operations between internal and external departments.
• Liaise with clients, designers, suppliers, sub-contractors and workers.
• Work closely with the client to identify client's needs and expectations.
• Monitor and inspect the progress of the project-on-site to ensure that the works are implemented based on good quality, finishes and standards, and that project is on schedule, and within budget.
• Oversee and manage a team of the site workers to ensure full customer satisfaction with the site activities being carried out.

Requirements:

• Responsible for planning and supervision of all operational activities.
• Good communication and interpersonal skills and able to communicate effectively with all level of people.
• Mature with initiative to work independently.
• Diploma/ Degree holder in any discipline with more than 2 Year(s) of project management experience in industrial scope.
• Preferably Junior Executive specialized in Arhitecture/Interior Design or equivalent.
• Required language(s): Mandarin, English - in order to liaise with Chinese specking associates.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Manages COTS (30%)

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL per month from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

We are seeking a motivated and enthusiastic sales and marketing intern to join our team. This internship opportunity will provide hands-on experience in sales and marketing activities, allowing you to develop valuable skills in a professional work environment. The ideal candidate should have strong communication skills, enthusiasm and passion for sales and marketing, and an eagerness to learn and grow professionally.

About Us:

At ACP Group, marketing starts with people, and we’re looking for a customer-centric marketing intern to join our thriving department. The ideal candidate will have the opportunity to experience outbound or inbound marketing activities and join us with a creative mind to help us stay fresh and competitive. He or she will have the chance to prepare and present ideas and deliverables on a regular basis and research market trends and industry data to help us stay on the cutting edge. If you have the ability to collaborate with a team of thinkers and doers and a strong capacity for managing multiple tasks at one time, we look forward to welcoming you to our team.

Job Description:

• Support in delivery of effective marketing programs that achieve company and client objectives
• Assist in execution a variety of marketing initiatives that drive brand awareness, trial and distribution, including the day-to-day execution across marketing campaigns, promotions, and sales support
• Support the development and execution of sales and marketing materials, adapting scopes, timelines, and deliverables as needed
• Collaborate with team members to execute sales and marketing campaigns, leading brainstorming sessions to execute marketing plans for internal and external projects
• Meeting with clients to share ongoing promotion
• Contribute to other lead generation and customer-acquisition activities, such as sales enablement, media promotion, networking, trade shows, and events
• Measure and report performance of marketing campaigns, gain insight, and assess against goals

Job Requirements:

• Good organizational and planning skills
• Able to work in a team and independently as well
• Experience with MS Office
• Social media savvy
• Hands-on experience developing campaigns and promotions
• attention to deadlines and budgetary guidelines
• Knowledge of relevant markets and trends

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL per month from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Lead and manage contractors & suppliers effectively to ensure that the project is completed according to specifications, quality standards, cost and time frame
• Strong site management skills, schedule planning and reporting
• Monitor project's time, cost, quality, scope, resouces and risk management
• Efficiently manage and work closely with clients
• Good knowledge and understanidng of Project Management skills and tools
• Ability to run projects wihtin budget and schedule
• Any ad hoc duties assigned

Requirements

• Minimum diploma in Interior Design, Project Management or equivalent
• 5 years of relevant working experience in interior design / A&A work of hotel
• Good knowledge of Microsoft office skills (Word, Excel and Project )
• Possess effective organizational and follow-up skills with emphasis on attention to details
• Excellent project & people management skills
• Excellent presentation, management and leadership skills

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Software Engineer (Web) - Technical Lead

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineers, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Developer – Mobile

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email: [email protected]

Subject: Project manager

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with a governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project, including the performance guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject : Project Engineer

(a) Responsibilities:

The scope of the Project Engineer shall include but not be limited to the following:

· Manage the document review process, including collating comments from all reviewing parties and ensuring proper follow-up to the review comments;

· Manage and coordinate the design, installation, testing, and commissioning activity, including coordination with all stakeholders (contractors, site owners, end users);

· Liaise with the contractors and stakeholders to monitor and update the program and work schedule;

· Assist the project team in terms of project delivery;

· Prepare project summary reports for progress reporting; and

· Manage the administrative activities of the project, including coordinating meetings, preparing meeting records, preparing the presentation material and drafting letters for issuance.

(b)Qualifications & Requirements:

· Recognised degree in Engineering or related discipline;

· Relevant project management experience in Rail Electrical & Mechanical system;

· Relevant project management or project experience in the area of Automatic Fare collection system in Singapore transit environment will be a plus;

· Proficient in Microsoft Office for Windows;

· Highly motivated and pro-active with the ability to work independently;

· Ability to work and collaborate with team;

· Able to cope with flexible working hour;

· Be expected to perform night works during engineering hours;

· Good analytical and problem-solving skills;

· Good written and verbal communication skills in English; and

· Be expected to travel regularly between office and sites.

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Developer – Microsoft SharePoint

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email to: [email protected]

Subject: UX –Researcher

1. Responsibilities

· Define and plan qualitative user research to effectively inform the design and development of products & services.

· Recruit participants for research.

· Conduct qualitative user research independently (e.g. in-depth interviews, contextual inquiries, ethnographic observations, focus groups, diary studies, usability testing, remote testing, etc.)

· Collaborate with UX Designers/ UX team to translate research insights into design (e.g. brainstorming, collaborative sketching, prototyping, user stories, etc.)

· Communicate research insights effectively to stakeholders depending on project needs (e.g. reports, stakeholder workshops, videos, etc.)

· Nice to have: Understanding of quantitative user research such as data analytics, A/B testing, data mining, card sorting, survey evaluation, etc.

2. What we are looking for

· Experience with the end-to-end user research process.

· Knowledge of UX design processes and methodologies.

· Ability to facilitate discussions and workshops with different stakeholders.

· Experience working in an agile development environment.

· Portfolio with examples of leading strategic user research with significant business outcomes.