Jenga Corp wishes to hire a Business Development Consultant.

About the role:

• Manage and grow assigned account base and business segments;
• Understand and gather clients’ requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
• Work closely with clients to ensure positive impact and sustainable results;
• Manage and ensure clients are compliant with relevant statutory and regulatory requirements;
• Manage and mitigate risks;
• Maintain a strong understanding of the competitive landscape, industry trends and emerging technologies in the blockchain and cryptocurrency space;
• Research, business analysis and process re-engineering based on industry’s best practices and accelerators;
• Manage client files and update information daily in accordance to the Company’s policies and procedures;
• Identify and establish partnerships with key stakeholders, industry associations to drive user acquisition and brand awareness
• Monitoring and reporting of personal sales activities and performances;

You should have:

• Education in Accounting, Finance, Economics, Commerce or related major;
• Outstanding problem-solving skills with demonstrated ability to identify business issues, conduct analyses and synthesise conclusions into recommendations
• Strong general business acumen, broad understanding of current Finance trends and technologies, their impact on business strategy;
• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Strong service orientation in responding to customer needs;
• Excellent oral and written communication skills (both in English and Chinese to better manage the clients);

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Job Tasks:

• Support the management in daily operations, including the preparation of management-level presentations
• Contribute to the development of our digital solution portfolio
• Create sales reporting and generate data-driven recommendations
• Take over partial projects and complete them independently
• Participate in the coordination and communication of brand and sales activities
• Assist in planning and organization of activations and events
• Close liaison with vendors, internal and external stakeholders

• Previous work experience in practical sales, digital marketing, business development or related fields would be an advantage
• Advanced studies in fields such as business, marketing, or information technology
• Proactive and creative mindset with a passion for digital innovation and lifestyle trends.
• Strong PowerPoint and Excel skills with the ability to analyse data and provide recommendations
• Excellent communication and interpersonal skills
• Work effectively in a team-oriented environment, but at the same time handle tasks independently and responsibly
• Manage deadlines well – have a structured overview of own responsibilities and able to evaluate the urgency of each task and shift priorities around
• Outstanding customer orientation and service mentality, a competent problem-solver for customer needs.
• Interest in the Lifestyle Segment

As a Finance Business Analyst, you will be joining an exciting team in finance that support Income’s transformation journey.

Responsibilities

• This role will support the finance management team in various finance initiatives (regulatory, transformation, optimization) and support the system implementations.
• He/she will work closely with Business Units, IT teams, internal finance stakeholders and external vendors to supporting business-led IT initiatives and projects.
• He/she will work closely with Information Technology team and internal finance stakeholders in supporting organization IT initiatives like systems upgrade for tech refresh (TRM), etc.
• Providing business analysis support to finance stakeholders with business and technical inputs and recommendation during system implementation.
• Providing project management support to finance stakeholders to ensure project status, timeline, resource requirements are communicated and updated.
• He/she will coordinate and work with finance stakeholders in resource planning, project scheduling, and coordinate for requirement gathering, UAT activities and project tracking.
• He/she will also provide 1st level IT application support and audit support on Finance owned applications (SAP, Hyperion-Essbase).

Qualifications

• Diploma or Degree in IT / Accountancy / Business.
• At least 2 years experiences in IT Project Management and/or Business analysis.
• Experience with insurance, accounting, financial reporting and/or, finance operations domain knowledge.
• Knowledge and implementation experience in SDLC, agile implementation.
• Able to work independently as well as in team.
• Possess strong analytical and numerical skills.
• Possess problem solving skills.
• Good in communication and writing skills, able to present to various types of audience.

Team Summary

In the Asia Pacific region there has seen a surge in the adoption of payments using QR code. This growth is driven by multiple factors such as - the widespread use of smartphones, increasing penetration of internet services and, adoption of QR by the real-time payment networks and fintech. This growth in QR code payments in not isolated in the Asia Pacific region. It is picking pace globally and, the trend is expected to continue in the coming years.

Visa is establishing it’s Centre of Excellence in Singapore which will spearhead Visa’s QR participation in this growing trend. A dedicated team will provide strategic direction, thought leadership, product and execution support, best practices, and oversight for QR based payment for Visa. While Asia Pacific region will be its operating and learning ground, the remit of this Center of Excellence will be global. This team will templatize its learning in the region and help shape market responses globally. The person in this Director - QR Product Management position is one of the team members of this CoE and, will be responsible to managing Visa’s QR product and report to the lead of Center of Excellence based in Singapore. 

What does a Director – QR Product Management does at Visa:

In your Product Management role, you will be is responsible for guiding the success of a QR product. This is a techno-commercial role spanning many types of activities, from strategic to tactical. The key expectations for the role are:

• You will be the subject matter expert on QR product. On a proactive basis you will often play the role of training and mentoring staff and, on a reactive basis you would be their go-to person for QR related questions or, problem solving.
• You will also be the advocate for Visa’s QR solutions, conducting sales pitches, workshop and training with varied players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units.
• You will directly collaborate with key clients in the region and participate in their QR deployment journey. To drive adoption of QR code, you will provide them with user experience best practices, identifying right balance between convenience and security, onboarding processing or, help identify how Visa’s solution fit in their existing architecture.
• You will be expected to develop and maintain accurate, high-quality content for Sales pitches, implementation guides for Clients, internal implementation processes and, product marketing material.
• In this role you will closely monitor market trends, identify emerging opportunities, conduct periodic consumer and merchant research to remain current at all times. These activities will guide the QR product development roadmap for which you would be responsible.
• As you work with market team, clients and partners, you will also gather requirements for enhancing Visa’s QR offering. To translate these requirements into new capabilities, you will work with our internal new product development teams.
• Visa has a strong focus on growing value-added services. You will identify and commercialize different value-added services overlaying the QR payment transaction.   
• You will manage the on-going components of product management such as publishing road map, billing and reporting, maintaining documentation and handling exceptions.

Why this is important to Visa

The QR is one of the key initiatives for maintaining Visa’s payment leadership position in everyday spend. This role will be Visa’s subject matter expert on QR based payment over Visa’s network. The person in this role would not only be handful few subject matter experts in the company but will shape Visa’s QR solution and commercial success in this area.

Projects you will be a part of:

In this role, you will gain understanding of payment landscape not only within Asia Pacific as well as globally. As Visa’s subject matter expert for QR code payment you will understand the current market situations and, also get to shape the future of QR payments for the industry through Visa.

• Responsible for detailed set-up and implementation of necessary processes with Bosch Facility departments and IFM provider.  

• Prepare reports on implementation status, follow up on open topics. 

• Link between IFM core team and sites; participation in regular IFM meetings and workshops at cluster level.  

• Monitoring schedule & results in the cluster; support of the entire transition phase in the cluster. 

• Support colleagues at sites and clusters. 

• Supervise and safeguard performance of IFM provider. 

• Be the interface to Bosch internal departments. 

The Service Management team is a crucial component of the Visa Payments Limited’s support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client’s advocate, Service Managers understand their client’s business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved.

You will be assigned a number of APAC Platinum clients to manage directly as their Service Manager.  You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements.

You will work with your account management counterpart to maintain and grow the service and commercial relationship.

What we expect of you, day to day.

• You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited
• You will promote a culture of service excellence and ‘best in class’ through leading by example
• You will streamline processes to improve efficiency, automation and scalability
• You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions
• You will be your client’s advocate within Visa Payments Limited and sponsor / champion product and service change
• You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results
• You will host regular service reviews with your clients & monitor service performance and any applicable SLAs
• You will manage a continuous Service Improvement Register for each of your accounts
• You will perform deep dive analysis and identify opportunities to optimise your client’s use of the service and promote service best practice both internally and to your clients
• On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided)
• You will produce and maintain a suite of service documentation and reports
• You will build a strong and collaborative relationship with your Account Management counterpart