We are seeking a Digital Services Project Manager to lead the development and support of digital services within our organization. This role involves managing the transition from existing systems to new platforms, ensuring seamless operations and compliance of systems post-deployment. The successful candidate will collaborate with end-users, industry partners, and various vendors to enhance system performance and user experience.

Key Responsibilities:

• Oversee the implementation and support of digital services, focusing on functionalities such as mobilisation and performance tracking.
• Ensure smooth operation of systems, monitoring system health and compliance.
• Manage production support activities, including incident management, system patching, and updates to address vulnerabilities.
• Act as a liaison between users and vendors to facilitate effective communication and project execution.
• Conduct compliance-related activities such as system log management and account reviews.
• Track system health indicators and oversee outsourced contractors for task execution.
• Propose continuous improvement initiatives to enhance cybersecurity posture and operational efficiency.

Qualifications:

• Experience in IT project management, particularly within a digital services environment.
• Familiarity with compliance standards and system management practices.
• Strong communication skills to effectively collaborate with diverse stakeholders.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Report directly to the Project Director/Manager overseeing the WTW system.
• Project Support: Provide technical expertise for the design, development, and construction oversight of the WTW system.
• Coordinate with WTW system designers, vendors, and fabricators, including reviewing drawings, sourcing equipment, and managing cost and schedule control.
• Project Execution: Lead project implementation to meet specified requirements and objectives. Responsibilities include schedule tracking, vendor sourcing and recommendations, cost assessment, resource allocation, addressing inquiries, clarifying technical aspects, supervising project activities, implementing corrective measures, conducting Factory Acceptance Tests, and finalizing as-built documentation.
• Troubleshooting and Repair: Diagnose and resolve issues in deck machinery using technical manuals, hand tools, and power tools.
• Record Keeping: Accurately document all changes, maintenance activities, repairs, and inspections.
• Develop operating, maintenance, and safety procedures for the WTW system.

Requirements:

• Bachelor's degree in Mechatronics or related field.
• Minimum of 5 years of experience in the marine industry or shipyard environment.
• Solid understanding of deck machinery, including winches, cranes, lifting and handling equipment, as well as familiarity with IACS rules and regulations (especially ABS, DNV, BV).
• Specific experience in WTW systems (Offshore Passenger Transfer System) is an advantage.
• Strong knowledge of mechanical principles, hydraulic and electrical systems, and P&ID, with proven troubleshooting skills.
• Strong leadership and problem-solving abilities, with knowledge of structural design as a plus.
• Teamwork: Demonstrated ability to work collaboratively with team members at all organizational levels.
• Communication: Clear and effective communication skills for interacting with team members, vendors, fabricators, and clients.
• Proven ability to write reports and deliver presentations in English, with Mandarin skills being an added advantage.
• Software Proficiency: Skilled in MS Office, MS PowerPoint, MS Project, Adobe, and AutoCAD. Familiarity with Primavera scheduling software is a plus.
• Solid knowledge of document control processes, with experience in ISO9001:2015 QAM systems being advantageous.
• Must be willing to travel and work in marine and offshore environments.

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for requirements analysis, technical assessment, project management, solution deployment, operation management of IT
solutions and IT Managed Services.
The candidate will be expected to perform the following roles & responsibilities:

• Work closely with various airport stakeholders, both internal and external, to gather user requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our IT systems to support operations.
• Perform, review, and enhance business and IT processes as part of the continuous improvement effort

Requirements

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Minimum 2 years of work experience in the related technical domains and industry.
• Strong analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• Self-motivated
• This role is a 12-months(renewable) contract.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

Day to day coordination of building projects assigned with clients, consultants, sub-contractors and suppliers to ensure completion of projects within the work programme.

• Diploma or Degree in Architecture, Building, Civil Engineering, Project Management or equivalent.
• Minimum 3 years site experiences with main contractor in building projects.
• Good organiser, problem- solving and communication skills.
• Able to prepare work schedule and proficient in autocad drawings and architectural details is a must.
• Reasonable writing skill in correspondences.
• Ability to work with project teams at all levels.

Responsibilities

> Leading project planning session for China & Singapore Market.

> To manage and consolidate accounts of subsidiary companies for projects in China Preferably with Industrial and Enterprise Operating knowledge and experience.

> the experience of Human Resources and Administration. management with practical knowledge of PRC labor laws and Ministry of Manpower to manage Projects.

> requirements for efficient managing of projects & contracts.

> Ability in the drafting of the Letter of Award for the building contract and projects.

> Review the projects and Contractor 's site team set up and technical capabilities with regard to site management and safety according to China laws.

> Review the projects /Contractor' s master program and actual site progress and ability to manage the projects/Contractor on catch up program in the event of a delay.

> Review the projects/ Contractor's submission on material sample with regard to quality and suitability.

> Review and comment on quality assurance ( quality assurance site checker ) weekly/ monthly reports.

> Conduct site meeting weekly, review the quality of work completed on site based on the contract provision, suitability and relevant China standard.

> Prepare and submit a monthly progress report on site progress, quality and major issues that require the attention of the company.

> Provide independent opinion on contractual claims and disputes.

> Managing relationships with clients and stakeholders in China & Singapore.

> Designing risk mitigation plan.

> Budgeting and forecasting for the China and Singapore business

> Verbal and written communication in Mandarin with investors and partners in China.

Required skills and qualifications
> Five or more years of experience in managing overseas project in a corporate setting.
> Proven record of success with the entire project process, from planning to closing.
> Excellent communication, interpersonal, and organizational skills

> Superb leadership ability.
> Ability to travel at least 40% of the time (e.g to China in monthly basis with min stay of 10 to 14 days)

Job Description & Requirements

Responsibilities:

Contacting potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Researching organizations and individuals to find new opportunities.

Increasing the value of current customers while attracting new ones.

Finding and developing new markets and improving sales.

Attending conferences, meetings, and industry events.

Developing quotes and proposals for clients.

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

Requirements:

Bachelor’s degree in business, marketing or related field.

Experience in sales, marketing or related field.

Strong communication skills and IT fluency.

Ability to manage complex projects and multi-task.

Excellent organizational skills.

Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

Proficient in Word, Excel, Outlook, and PowerPoint.

Comfortable using a computer for various tasks.

Job Description & Requirements

Responsibilities:

Contacting potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Researching organizations and individuals to find new opportunities.

Increasing the value of current customers while attracting new ones.

Finding and developing new markets and improving sales.

Attending conferences, meetings, and industry events.

Developing quotes and proposals for clients.

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

Requirements:

Bachelor’s degree in business, marketing or related field.

Experience in sales, marketing or related field.

Strong communication skills and IT fluency.

Ability to manage complex projects and multi-task.

Excellent organizational skills.

Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

Proficient in Word, Excel, Outlook, and PowerPoint.

Comfortable using a computer for various tasks.

Job Description & Requirements

Preparing financial statements, reports, memos, invoices letters, and other documents.

Answering phones and routing calls to the correct person or taking messages.

Handling basic bookkeeping tasks.

Filing and retrieving corporate records, documents, and reports.

Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.

Helping prepare for meetings.

Accurately recording minutes from meetings.

Greeting visitors and deciding if they should be able to meet with executives.

Using various software, including word processing, spreadsheets, databases, and presentation software.

Reading and analyzing incoming memos, submissions, and distributing them as needed.

Making travel arrangements for executives.

Performing office duties that include ordering supplies and managing a records database.

Experience as a virtual assistant.

Opening, sorting and distributing incoming faxes, emails, and other correspondence.

Provide general administrative support.

Scratch is a design and build consultancy that is focused on developing holistic spaces in the built environment for residential and commercial applications.

We are looking for design oriented self-starters, with high level of attention to detail and curiosity for innovation.

Project Managers to be Involved in:

1. Project coordination and site planning, handling of schedule and timelines.

2. Purchasing with suppliers, and delivery coordination with quality assurance.

3. Communication with team and stakeholders with 3D and 2D CAD visualisation and drawings.

4. Client coverage and to develop a close relationship with all stakeholders throughout duration of project.

This position reports to the project director and interfaces with design and projects team, contractors, suppliers and clients.

Technical Skills and Competencies:

- Active participation in strategic planning process, including developing goals and objectives.

- Active learning in project management software, while forecasting effective management of stakeholders.

- Active familarisation in 2d and 3d visualisation software.

- Active coordination of various subs, elements, sourcing and fabrication within the project.

- Self motivated and willingness to learn.

Scratch is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

This position is open for both recent graduates and mid-career individuals (mature and non mature).

Graduates interested in this position should possess a Degree and above qualification.

Mid-career individuals from any qualification level can apply.

Interns can apply for traineeship positions.

Benefits:

• Competitive salary
• Health and wellness allowance
• Paid time off and holidays
• Opportunities for professional growth and development
• Collaborative and creative work environment

How to Apply:

Please submit your resume, portfolio, and a cover letter outlining your experience and design philosophy to [email protected]

Job Descriptions:

• Overall responsible and in-charge building & construction project
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 15 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

Job Description & Requirements

Oversee project to ensure that it is completed on time, within scope and budget.

Responsibilities:

• Coordinate internal resources, third parties and vendors to ensure flawless execution of projects
• Establish and maintain relationships with vendors
• Create and maintain comprehensive project documentation
• Ensure resource availability and allocation
• To track project progress
• Manage the relationship with the client
• Monitor project plans to develop, monitor, and control progress to deliver within the defined timeframe
• Identify mitigation plans if the project is in delay
• Prepare progress reports as defined by internal requirements, customers and management, giving up-to-date status of all aspects of the project.

Requirements

• Experience in project operations, management role
• Demonstrate flexibility and adaptability in work style to effectively respond to multiple requests/tasks and handle sudden changes in priorities.
• Knowledge / experience in furniture and joinery industry is an advantage
• Strong organizational, analytical, verbal & writing skills
• Possess proven analytical and problem-solving skills.

URGENTLY REQUIRED: Part-time Project Coordinator/Sales Admin Officer, if you have interested, please message me.

Work Location: Office at Bukit Merah

Work Environment: Air-Conditional Environment

Job Scope:

We are looking for detail-orientated, pleasant and organised individual to join us as a Part Time Admin Officer

Half Day Work: AM/PM (estimated 80 hours per month)

Qualifications:

- Good personal skills

- Resourceful and Able to work independently

- Min A level/Diploma/Bachelor's degree in any field

- Proficient in MS Office & Excel

- No experience required as training will be provided but if with previous project admin/sales admin experience is to be with preference

Core Responsibilities:

- Assist in all project admin work including project procurement, stock delivery, and other related project admin

- Handle project support enquires

- Support preparation of Presentation Slides (As & when required)

- Office admin if any

- Business Expense (Receipts to be organised, scanned & reports)

- Any other ad-hoc task may be required

EXPOSURE TO SUPPORT SINGAPORE AND HONG KONG HEADQUARTER PROJECTS AND OTHER INTERNATIONAL EXPOSURE

Immediate Vacancies are available now

Working Time: 9.00 am to 6.00pm, Monday – Friday (ANY HALF DAY)

Singaporeans / Spore PR/Students are welcome

$9-$12 hour (depend on experience)

CHANCE TO PROMOTE TO LONG TERM PART TIMERS IF PERFORMANCE IS GOOD

Job Description

· Overseeing the full coordination of site projects from start to completion.

· Manage site progress to ensure completion of works on schedule.

· Handle & attend meetings with authority and main contractors.

· Supervise and coordinate site works according to approved design drawing

· Safety management of the site installation works.

· To perform Ad-Hoc duties as assigned by management.

Requirements

· At least 2 Year(s) of working experience in site project coordination.

· Relevant site safety certificates.

· Possess Class 3 driving license.

· Proficient with Microsoft Office (Words, Excel, PowerPoint).

· Independent with good communication skills.

Job Descriptions:

• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

We want you and we would like to journey with you to help you achieve your career purpose that commensurate with an attractive benefits/ commission and an integrated work life harmony.

Roles and Responsibilities

· Make outbound calls to prospective clients using provided scripts and leads.

· Persuade potential clients to schedule a tentative appointment with our sales representative.

· Data Management: Performing accurate data entry and maintaining records of leads and appointments.

· Recruit, train and supervise other telemarketers under the team

· Talent Acquisition: Recruitment of potential sales managers, via cold-calling and scheduling interviews (This responsibility will be handed out once the call support specialist has mastered the other above responsibilities)

The ideal candidate will be:

· Highly Organized: You can manage multiple tasks efficiently.

· Detail-Oriented: You pay attention to the finer details to ensure accuracy.

· Time-Savvy: You manage your time effectively to meet deadlines.

· Articulate: You communicate clearly and professionally. Good phone etiquette is a must.

· Hardworking: You are dedicated and take pride in your work.

Requirements:

· Proficient with technology and office software, such as Microsoft Outlook, Google Calendar, Google Sheets.

· Fluent in written and spoken English. It will be a huge advantage if you are strong in another language to communicate with potential clients.

· Proven experience as Talent acquisition consultant / HR consultant / or similar position will be an advantage.

· Min. 2 years of customer service/ Telemarketer/ cold calling in a call center environment experience.

· Able to communicate effectively and professionally over the phone.

· Confident and pleasant personality.

· Willing to learn the trades of recruitment

· Able to work independently and be a team player.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Role Overview:Lead efforts to secure high-value clients and drive business growth in Singapore’s corporate services market. Leverage your industry network and expertise to execute sales strategies, enhance client satisfaction, and achieve revenue goals.

Key Responsibilities:

• Develop and implement sales strategies to promote accounting, tax, payroll, and corporate services.
• Leverage existing client portfolio and expand new business opportunities.
• Build strong client relationships, ensuring satisfaction and long-term loyalty.
• Prepare accurate sales forecasts and reports; track and adjust strategies to meet targets.
• Collaborate with internal teams for seamless client onboarding and service delivery.
• Recruit, mentor, and grow the sales team.
• Conduct market research to identify growth opportunities and maintain a competitive edge.
• Deliver compelling sales presentations and tailored proposals.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Proven sales experience in professional services with a successful track record.
• Strong understanding of corporate services and the Singapore market.
• Established client network, with the ability to quickly generate business.
• Proficient in CRM software and Microsoft Office Suite.
• Excellent communication, negotiation, and client management skills.
• Results-driven, proactive, and able to work independently.
• High ethical standards with a commitment to continuous development.

Why Join Us:Be part of a fast-growing firm focused on high-impact sales and client success in Singapore’s corporate services market. We offer a supportive environment, clear career growth opportunities, and a chance to shape the future of our sales function.

Responsibilities

• To carry out counter operations according to the hospital’s guidelines, procedures and policies consistently
• Plan weekly duty roster and manage the deployment of staff for all Visitor Registration Counter
• Supervise and monitor performance of staff to ensure service levels are met. Provide coaching and counselling when necessary
• Manage resources including manpower, equipment and supplies in daily operation
• Handle complaints and feedbacks and perform service recovery. Escalate to Supervisor when necessary
• Investigate causes of discrepancies and complaints and take corrective actions. Raise necessary documentations (Incident Report [IR])
• Conduct on-the-job training (OJT) for new staff and refresher training programs, if necessary
• Provide regular feedback to the Supervisor on staff performance and disciplinary matters
• Disseminate operation updates/information to staff promptly and accurately
• Conduct daily roll calls
• Verify temperature records and attendance, as and when necessary
• Any other duties as assigned by the Superior

Requirements

• Minimum 3 years of experience in customer service related field and one year of supervisory experience
• Able to perform physical job duties like carrying and moving of items
• Proficient in the English language to enable good communications with visitors and staff
• Good natured and patient. Have good temperament to handle difficult visitors and staff
• Good typing skills. Ability to be familiar with the computer and the good knowledge to comprehend and learn and apply a new system quickly and accurately.
• Able to commit staggered shifts (7:30am to 5pm / 8am to 5:30pm / 10:30am to 8pm / 11:30am to 9pm)

PRINCIPAL ACCOUNTABILITIES

You will play a pivotal role in establishing Reo Impex’s presence in the Maldives from the ground up by driving new business initiatives and building a robust clientele base. Your primary focus will be on expanding our sales outreach for Project Procurement and Logistics Management services to new organizations, industries, and market segments.

JOB RESPONSIBILITIES

1. Analysing business operations and strategies to identify new opportunities.
2. Identifying cost reductions to increase sales revenue.
3. Analysing consumer behaviour to meet product demand and preferences.
4. Performing competitor analysis toward an increased market share.
5. Implementing efficient customer communication and feedback channels.
6. Identifying and negotiating sales deals that promote sustained income.
7. Identify and research potential clients
8. Develop and maintain client relationships
9. Monitor project teams to ensure contracts are executed as agreed
10. Create and implement processes and policies to support the overall business
11. Track, identify and add qualified prospects to sales pipeline
12. Develop and manage strategic partnerships to grow business
13. Track and report on the status of proposal components
14. Conduct ongoing market research

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self and others accountable to meet commitments
2. Customer focus – Building strong customer relationships and delivering customer-centric solutions.
3. Resourcefulness – securing and deploying resources effectively and efficiently. To produce results by making the best use of the limited resources available.
4. Has a good understanding of Maldives tourism and resort development, and able to demonstrate knowledge of the cultural and logistical challenges of doing business there.
5. Drives Result – consistently achieving results, even under tough circumstances. High focus on driving (business) results and KPIs.

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self and others accountable to meet commitments
2. Customer focus – Building strong customer relationships and delivering customer-centric solutions.
3. Resourcefulness – securing and deploying resources effectively and efficiently. To produce results by making the best use of the limited resources available.
4. Has a good understanding of Maldives tourism and resort development, and able to demonstrate knowledge of the cultural and logistical challenges of doing business there.
5. Drives Result – consistently achieving results, even under tough circumstances. High focus on driving (business) results and KPIs.

QUALIFICATION GUIDE

1. Education: Minimum, Bachelor Degree in Business
2. Communication: Fluent both in oral and written English.
3. Experience: Minimum 2 years of proven and years of work experience in the same field and similar industries. Fresh Gradulates are welcome to apply.

Job Highlights

Salary: up to $3600 per month

Contract Duration: 12 months

Working Location: Nearest to Tanjong Pagar MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

To support International Relations (IR) funding initiative operational needs.

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within organization and through working with other funding agencies
  

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in any relevant field.
• Prior working experience in grants administration.
• Strong stakeholder management!
  

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Responsible for overall IT infrastructure stability, resilience and performance including physical and virtual servers and network resources.
• Responsible for ensuring appropriate IT infrastructure capacity to ensure optimum operational performance for the organisation.
• Coordinates and works with resources (internal and external) to meet established project milestones and to achieve project deliverables.
• Identifies areas for improvement, develop an improvement program and monitors the implementation to increase process efficiency.
• Recommends suitable technology infrastructure updates to develop long-term and short-term planning.
• Assists in developing IT budget for IT infrastructure.
• Develop plans for implementation of new projects, perform Project Management.
• Participates in evaluations, recommends and plans implementations of new technologies and platforms to determine alignment with business’s needs.
• Manages resource availability to continuously support the business, including backup administration.
• Reviews all new and updated processes and procedures introduced into the production environment to ensure SLA compliance for both outsourced and internally managed services. • Participates in the development, maintenance and testing of disaster recovery plans as required & implements improvements.
• Provides mentoring and support to Business and Usual (BAU) ICT Executives.
• Manage response to alerts and notifications of after-hours activity.
• Travel to branches as required.
• Off-hour support as required.

• Degree Computer Science or Technology related studies

• Preferably with some years’ (8-10) experience in IT management level of similar sized structure and business, hands on experience and technical knowledge of applications and communications infrastructure
• An added advantage for those familiar with ITIL

• Report directly to the Project Director/Manager overseeing the WTW system.
• Project Support: Provide technical expertise for the design, development, and construction oversight of the WTW system.
• Coordinate with WTW system designers, vendors, and fabricators, including reviewing drawings, sourcing equipment, and managing cost and schedule control.
• Project Execution: Lead project implementation to meet specified requirements and objectives. Responsibilities include schedule tracking, vendor sourcing and recommendations, cost assessment, resource allocation, addressing inquiries, clarifying technical aspects, supervising project activities, implementing corrective measures, conducting Factory Acceptance Tests, and finalizing as-built documentation.
• Troubleshooting and Repair: Diagnose and resolve issues in deck machinery using technical manuals, hand tools, and power tools.
• Record Keeping: Accurately document all changes, maintenance activities, repairs, and inspections.
• Develop operating, maintenance, and safety procedures for the WTW system.

Requirements:

• Bachelor's degree in Mechatronics or related field.
• Minimum of 5 years of experience in the marine industry or shipyard environment.
• Solid understanding of deck machinery, including winches, cranes, lifting and handling equipment, as well as familiarity with IACS rules and regulations (especially ABS, DNV, BV).
• Specific experience in WTW systems (Offshore Passenger Transfer System) is an advantage.
• Strong knowledge of mechanical principles, hydraulic and electrical systems, and P&ID, with proven troubleshooting skills.
• Strong leadership and problem-solving abilities, with knowledge of structural design as a plus.
• Teamwork: Demonstrated ability to work collaboratively with team members at all organizational levels.
• Communication: Clear and effective communication skills for interacting with team members, vendors, fabricators, and clients.
• Proven ability to write reports and deliver presentations in English, with Mandarin skills being an added advantage.
• Software Proficiency: Skilled in MS Office, MS PowerPoint, MS Project, Adobe, and AutoCAD. Familiarity with Primavera scheduling software is a plus.
• Solid knowledge of document control processes, with experience in ISO9001:2015 QAM systems being advantageous.
• Must be willing to travel and work in marine and offshore environments.