Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

Job Responsibilities

• Maintain a high-level perspective while being hands-on in operational planning and execution.
• Clinic & Staff Support Service - Respond promptly to clinic operations’ needs, ensuring the efficient operation of support services. Manage equipment requirements, including maintenance and troubleshooting when necessary.
• IT Support & Access Management - Troubleshoot technical issues and manage access credentials for various systems.
• Knowledge Management and Training – Need to travel to clinics to identify knowledge gaps among clinic staff and provide training solutions. Utilize SOPs (Standard Operating Procedures), FAQs, and chatbots to disseminate information and fill knowledge gaps effectively.
• Implement Process Automation and Integrations: Zapier, ChatGPT, Chatbot, Plugins, etc.
• Automated Recruitment - Video/Transcription Shortlisting.
• To provide operational support as required (i.e. Replenishment of office and printing supplies)
• Ensure proper filing system and upkept and maintained
• Assist and document the stock distribution guided by plans
• Liaise with IT & General Admin Group as required
• Assist with development and administration of Operational SOP
• Assist in general administrative duties and any other ad-hoc assignments from time to time.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group, a leader in providing premier aesthetic services, is seeking a Marketing Project Coordinator to join our dynamic team. This role involves assisting the Marketing and Corporate Development Director in overseeing the progress and addressing the challenges of various marketing projects and programs.

Responsibilities:

• Coordinate and monitor the progress of marketing projects across our clinics in Singapore, Shanghai, Hangzhou, and Kuala Lumpur.
• Ensure project milestones are met by working closely with Persons in Charge (PICs).
• Utilize systematic approaches and tools to track project performance and KPIs.
• Analyze project data to identify trends, insights, and areas for improvement.

Qualifications and Requirements:

• Proficiency in project management tools and methodologies.
• Strong analytical skills and comfort with data-driven decision-making.
• Excellent communication and organizational skills.
• Background in marketing, business, or a related field is preferred.

Join our team and contribute to the growth and success of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Business Centre Telemarketer to become part of our dynamic team.

As a Business Centre Telemarketer at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, WA &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Responsibilities:

• Handle inquiries via calls, WhatsApp, SMS, and email, converting them into appointments and sales.
• Drive direct sales through various channels including calls, emails, SMS/WhatsApp, and online platforms.
• Manage social media, Google, and website inquiries, converting them into appointments or direct sales.
• Maintain appointment trackers, balance peak and off-peak appointments, and maximize clinic resources.
• Offer service recovery to complaining customers and escalate complex cases to Reporting Officer.
• Stay updated on customer service protocols, product knowledge, and competitor offerings.
• Generate daily reports on leads, appointments, and sales, and monthly reports on appointments and no-shows.
• Manage customer accounts including package conversions and settlements.
• Follow up on customer feedback and escalate to management for resolution.
• Ensure compliance with clinic SOPs through remote access to systems and submit audit reports.
• Self-report on commissionable tasks and compute performance bonus claims.
• Coordinate with HQ on SOP audit & compliance and administrative matters.
• Adhere to remote working security protocols and maintain accurate work attendance records.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• 1 year of experience in telesales and customer service preferably from
  service / hospitality / healthcare / retail industry advantage.
• Experience in aesthetics, beauty and skincare sector advantage.
• Comfortable with paperless and IT-guided environment.
• Results oriented and a faster learner who can get up to speed after a short induction training, complemented by structured workplace training.
• A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.
• Able to work on some weekends.
• Professional presentation and excellent customer handling skills

What We Offer:

· An attractive remuneration package with performance-based incentives.

· Comprehensive training and ongoing support to excel in your role.

· Opportunities for career advancement within our growing organization.

· A friendly and inclusive work culture that values teamwork and collaboration.

· The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.

· Access to state-of-the-art aesthetic treatments and services at discounted rates.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is a leading aesthetics and healthcare chain with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We offer an unparalleled opportunity for career growth in a multi-disciplinary environment.

The Role:

As a Business Operations Executive, you will work closely with the Director of Operations to implement and optimize workflows and systems from the headquarters to frontline operations. Upon confirmation, you will be promoted to the Assistant Manager level and placed on a fast-track on-the-job training program to reach the Manager level within a year.

Ideal Candidate:

We seek individuals who are goal-oriented, adaptable, analytical, and possess strong interpersonal skills and emotional intelligence. Self-motivation, ethical conduct, and team collaboration are also highly valued.

Benefits:

• 5-day workweek
• Comprehensive on-the-job training
• Fast-track career path to Manager within a year
• Generous Free Treatments Money for wellness and aesthetics treatments
• Group Hospitalization and Medical Benefits
• Office locations in Singapore are conveniently located at Novena Medical Center, next to MRT stations.

Responsibilities:

• Understand and document existing workflows and systems in a structured manner.
• Assist the Director of Operations, liaise with Doctors, and work with Clinic Managers in implementing these processes across various departments.
• Collaborate effectively with team members across different levels and departments, including Doctors, Clinic Managers, and the Director of Operations.
• Utilize analytical tools to monitor the effectiveness of implemented processes.
• Adapt to changes and provide solutions for unexpected challenges.

Skills:

• Strong computational thinking and excellent command of the English language.
• Exceptional interpersonal skills, with the EQ to manage and interact effectively with Doctors, Clinic Managers, and the Director of Operations.
• Ability to communicate protocols in a manner that is firm, calm, and sensitive.

Requirements:

• Bachelor’s degree in a related field such as Business Administration, Allied Health Sciences, Data Science, Computer Science, Chemical Engineering, Quantitative Economics, or Business Analytics, preferably with 2 years of relevant experience.

Application Process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Summary

An exciting opportunity to be part of the Enterprise Data Delivery team and to drive various Digital Data initiatives within the banking industry.

Mandatory Skill-set

• Degree in Banking, Business, Finance or Economics, Information Technology,
• At least 5 years of working experience in project management or PMO management experience in the banking industry;
• Exhibit a comprehensive grasp of project governance processes and a command of Project Management best practices;
• Strong understanding in data management and data governance principles;
• Well versed in SQL database management and query;
• Has strong analytical and problem-solving skills with attention to detail;
• Exceptional stakeholder management skills and ability to manage project team members across multiple locations, countries, and time zones for project delivery;
• Excellent communication skills, emotional intelligence, and ability to influence key decisions, mediate conflicts, and build consensus both internally and externally;
• Strong skills in communication, consulting, negotiation, and conceptualization.

Desired Skill-set

• PMP or Scrum Certified;
• Experience in change management .

Responsibilities

• Responsible in planning, supporting, monitoring and tracking project activities, assessments, within the bank related to data monetization initiatives;
• Provide project management support by collaborating with multiple teams in ensuring that the project is completed on time;
• Provide support in generating the relevant project management artefacts and documentation;
• Understand the data landscape including systems, business process and data flows requirement to support bank-wide data monetization initiatives;
• Support the business units team leaders in the project management process updates and communicating to senior management;
• Promote/Enable changes and incubate data monetization culture and agile development methodology with the bank.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

Job Responsibilities

· Assist in maintaining physical and digital personnel records, including employment contracts.

· Update internal databases with new hire information and ensure data accuracy.

· Implement and monitor the automated hiring process - Check Zapier regularly.

· Support all recruitment activities, including posting and removing job ads.

· Schedule job interviews and liaise with candidates as needed.

· Assist HR Manager in MOM work pass administration for foreign employees.

· Assist in the onboarding and exit clearance process of employees.

· Handle claims, including employees’ and directors’ reimbursement.

· Administer training programs, both internally and externally, when required.

· Provide administrative support to ensure the smooth running of the office and its resources.

· Assist with filing, scanning, and printing of documents for the office and company facilities.

· Collaborate closely with managers to implement policies aimed at attracting, retaining, and motivating employees.

· Execute business plans, organize logistics, materials, and manpower to achieve business outcomes.

Clinic & Staff Support Service - Respond promptly to clinic operations’ needs, ensuring the efficient

operation of support services. Manage equipment requirements, including maintenance and

troubleshooting when necessary.

· IT Support & Access Management - Troubleshoot technical issues and manage access credentials

for various systems.

· Staff Interaction and Facilities Management - Visit clinics to engage with staff, fostering open

communication and addressing any concerns or feedback.

· Employee Reviews & Appraisals - Conduct monthly staff appraisals and performance reviews,

prepare necessary documentation.

· Implement Process Automation and Integrations: Zapier, ChatGPT, Chatbot, Plugins, etc.

· Perform other ad-hoc duties as assigned.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Together with the Project Team, to be responsible for successful delivery of assigned projects.
• Assist the site project team and facilitate their ability to complete the project on time.
• Assist and coordinate our site teams and sub-contractors to ensure works are carried out as per schedule and in good quality.
• Assist the Team in Project Management to achieve smooth project implementation and completion.
• Assist in the Project Costing and re-engineering to increase project profit margin, preparation of monthly progress claim and expenditure budget control.
• In-charge of project administration, documentations and reports etc. for the project.
• Assist the site project team in the selection of equipments & procurement of materials for the project.
• Involve in technical discussion, progress meeting with client, M& E consultant and main or sub-contractors.
• Assist the Safety Coordinator / Safety Officer in the planning, assessment and implementation.
• Support in acquiring new opportunities – Tenders and Business Development
• Performs other duties as assigned.

Requirements:

• NTC/Diploma in Engineering (Electrical)
• Min. 1years relevant experience at local construction site.
• Able to communicate effectively with all levels of people and possess leadership quality.
• Self initiative, out spoken, passionate and independent is an advantage
• Able to communicate well in English and Mandarin.
• Proficiency in Microsoft Office and Project softwares, knowledge in AutoCad/Revit is an advantage
• Motivated, responsible with positive attitude and able to work under pressure and stress.
• This position requires the successful candidate to be onsite at times.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 work days per week, work Tues to Sat and off on Sun and Mon, with normal office working hours.

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Job Description

· Handles daily administrative clinic work, tally and check on daily reports.

· Responsible for daily check on stock usage and patch recording or data entry of any differences.

· Responsible for daily check on machine condition and locations.

· Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.

· Check-in customers, record the visits and update customer information on internal database.

· Attend to customers’ enquiries and provide excellent customer service.

· Assist consultants to prepare the sales documents and consent annex.

· Handles booking of appointments, sending appointment reminders via WhatsApp

Requirement

· Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry.

· Good English verbal and written communication skills.

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.

· Able to handle English and Mandarin speaking customers with proven Customer Service ability.

· An organized person and systematic thinker.

· Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

· Proficient in IT systems.

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Business Centre Telemarketer to become part of our dynamic team.

As a Business Centre Telemarketer at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, WA &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Responsibilities:

• Handle inquiries via calls, WhatsApp, SMS, and email, converting them into appointments and sales.
• Drive direct sales through various channels including calls, emails, SMS/WhatsApp, and online platforms.
• Manage social media, Google, and website inquiries, converting them into appointments or direct sales.
• Maintain appointment trackers, balance peak and off-peak appointments, and maximize clinic resources.
• Offer service recovery to complaining customers and escalate complex cases to Reporting Officer.
• Stay updated on customer service protocols, product knowledge, and competitor offerings.
• Generate daily reports on leads, appointments, and sales, and monthly reports on appointments and no-shows.
• Manage customer accounts including package conversions and settlements.
• Follow up on customer feedback and escalate to management for resolution.
• Ensure compliance with clinic SOPs through remote access to systems and submit audit reports.
• Self-report on commissionable tasks and compute performance bonus claims.
• Coordinate with HQ on SOP audit & compliance and administrative matters.
• Adhere to remote working security protocols and maintain accurate work attendance records.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• 1 year of experience in telesales and customer service preferably from service / hospitality / healthcare / retail industry advantage.
• Experience in aesthetics, beauty and skincare sector advantage.
• Comfortable with paperless and IT-guided environment.
• Results oriented and a faster learner who can get up to speed after a short induction training, complemented by structured workplace training.
• A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.
• Able to work on some weekends.
• Professional presentation and excellent customer handling skills

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

• To coordinate stem cell donations from unrelated donors and ensure donor safety in the entire donation process.

Responsibilities:

• Manage the coordination of pre-testing for bone marrow and peripheral blood stem cell donations, including but not limited to, scheduling blood tests, packing blood kits and liaising with international stem cell registries
• Educate, counsel and consent donors on the bone marrow or peripheral blood stem cell donation process
• Collaborate with Search and Transplantation Team, international stem cell registries, collection centres, local laboratories, courier and government ministries to facilitate the donor stem cell collection and transport.
• Maintain proper documentation and records of the donor stem cell collection process.
• Update and ensure compliance to all policies, procedures and standards requirement set by BMDP and regulatory bodies such as the World Marrow Donor Association (WMDA) and PDPC.
• Assist ad hoc activities including quality assurance and service improvement projects and any other duties as requested by the Head of Donor Management.
• Demonstrate BMDP’s Core Values and Core Competencies.

Job Competencies

• Manages Complexity -Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems
• Communicate with Impact - Convey clear messages to colleagues and stakeholders with a clear understanding of audience needs and the objectives of the presentation.
• Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
• Build Relationships - Establishing open and trusting relationships, treating all individuals fairly and with respect. Anticipate and respond to the needs of colleagues and other stakeholders.

Qualifications

1. Diploma or Degree in Biological Sciences/Life Sciences/Social Science
2. For Diploma holders, at least 2 years’ experience
3. For Degree holders, fresh graduates may apply
4. Experience in hospital / healthcare / social service related setting preferred
5. Analytical and Problem Solving Skills
6. Written and Oral Communication Skills
7. People Skills - Ability to effectively communicate, understand, empathise
8. Client Relations Management
9. Knowledge of Human Leukocyte Antigen (HLA) preferred but not necessary
10. Proficient in Microsoft Office

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group, a leader in providing premier aesthetic services, is seeking a Marketing Project Coordinator to join our dynamic team. This role involves assisting the Marketing and Corporate Development Director in overseeing the progress and addressing the challenges of various marketing projects and programs.

Responsibilities:

• Coordinate and monitor the progress of marketing projects across our clinics in Singapore, Shanghai, Hangzhou, and Kuala Lumpur.
• Ensure project milestones are met by working closely with Persons in Charge (PICs).
• Utilize systematic approaches and tools to track project performance and KPIs.
• Analyze project data to identify trends, insights, and areas for improvement.

Qualifications and Requirements:

• Proficiency in project management tools and methodologies.
• Strong analytical skills and comfort with data-driven decision-making.
• Excellent communication and organizational skills.
• Background in marketing, business, or a related field is preferred.

Join our team and contribute to the growth and success of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description:

ClearSK Medical Aesthetics Group, a leader in providing premier aesthetic services, is seeking a Marketing Project Coordinator to join our dynamic team. This role involves assisting the Marketing and Corporate Development Director in overseeing the progress and addressing the challenges of various marketing projects and programs.

Responsibilities:

• Coordinate and monitor the progress of marketing projects across our clinics in Singapore, Shanghai, Hangzhou, and Kuala Lumpur.
• Ensure project milestones are met by working closely with Persons in Charge (PICs).
• Utilize systematic approaches and tools to track project performance and KPIs.
• Analyze project data to identify trends, insights, and areas for improvement.

Qualifications and Requirements:

• Proficiency in project management tools and methodologies.
• Strong analytical skills and comfort with data-driven decision-making.
• Excellent communication and organizational skills.
• Background in marketing, business, or a related field is preferred.

Join our team and contribute to the growth and success of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About the role

McConnell Dowell is looking to hire a Project Engineer for our civil marine works project in East of Singapore.

Key Responsibilities

• Assisting Senior Project Engineer and Construction Manager with daily site activities.
• Monitoring/reporting site progress (direct employees and subcontract works).
• Formulation of procedures for construction activities.
• Plan the works and develop look-a-head programmes.
• Liaise with the design coordination team to resolve technical discrepancies including preparing and submitting technical queries and meeting with design consultants as required.
• Manage the schedule of shop drawings and monitor the output of drafters.
• Plan the equipment and material requirements and raise purchase requisitions as required.
• Mentor and manage Site Engineers assigned to your zone/works areas.
• Review the authority approvals required ahead of the works and ensure submissions are made such that the clearances can be achieved before works start.

About You

To be considered for this role, you will have;

• Recognized relevant Degree qualifications and at least 5 years of experience in managing civil marine works.
• Strong in communication between cross-functional teams.
• Able to work alternate 6 days work week.
• Transport pickup at Tanah Merah MRT.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Job Description:

• Able to understand Engineering drawings and perform basic engineering calculations, design, etc.
• Expertise with strong mechanical background is advantage .
• Site preparation and co-ordination, preparation of submission documents.
• Coordinate, liaise and manage various project stakeholders including customers, consultants, sub- contractors, vendors, etc. on site to ensure project requirements are met.
• Assist the Project Manager in managing and monitoring the project progress
• Ensure that the project progress meets contractual requirements and timely delivery of committed work-scope within agreed schedule
• Support, review and supervise all project related documentations
• Liaise and work closely with Clients, Vendors, Engineering Team to ensure required progress and effective delivery of contractual commitments
• Prepare progress reports and scheduling reports to Project Manager
• Any other duties to be assigned from time to time

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

What gets measured, gets managed.” The Business Analyst is responsible for gathering and understanding business requirements, collating and preparing data, performing analyses, extracting insights, and making recommendations to assist the company in developing meaningful business solutions and operational improvements. The position is also expected to monitor progress to agreed measurables and within set organizational procedures.

The ideal candidate can work on multiple initiatives simultaneously and translate data into digestible and actionable insights that improve our businesses.

You are also required to perform these job functions:

• Work on the analytics projects across operation performance, HR and finance etc at group level
• Work with operations & stakeholders across different regions, countries, and cultures to streamline data collection, transformation for reporting and analysis enabling better and faster decision making for C-Suite
• Conduct statistical analysis for better insights extraction.
• Provide data analytics support for operation whenever needed.
• Work with IT and data engineering team to set up proper backend for data storage and ETL.
• Proactively come up with new initiatives to improve the process & efficiency and optimize the existing practice.
• Educate internal/external users appropriate use of analytics and business intelligence
• Occasional travel may be required.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree or higher. Major in mathematics, statistics, business, marketing, analytics related are preferred.
• Strong interest in working with data/database/big data for business problem-solving.
• Proficient in BI tools such as Tableau and Power BI; knowledge/experience in SQL/Python/R is a plus.
• Able to navigate through large, messy and complex data to extract business insight to help solve business problems.
• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing data solution for resolution.
• Strong analytical thinking, problem solving, strategic thinking, and presentation & communication skills in front of leadership and stakeholders, outstanding organizational and time management skills to handle complex tasks efficiently, excellent stakeholder management ability, able to thrive in an agile, dynamic and collaborative environment.
• Able to work independently and under pressure, and to influence others without having direct authority.
• Eager to learn, an initiative `taker, problem-solver and team player.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Scope

• Assist in all food preparation and cooking
• Maintain & keep the kitchen area clean
• Ensure hygiene policy and standards are fulfilled and followed strictly
• Assist chef/supervisor in all kitchen operations as required
• Responsible for all culinary duties, including productions, preparation, cleaning, opening setup, and closing
• Receiving and confirming walk-in, telephonic, and online reservations
• Provide customer service
• Handle payment :handling cash and credit card transactions

At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Investment Bank provides advisory, debt and equity capital markets solutions for corporations, governments and financial institutions.

We’re currently looking for a high caliber professional to join our team as Business Execution (Asia South), Vice President, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Business Execution role is responsible for the overall business management and strategy activities of Investment Banking for Asia South. These tasks may include managing strategic, client-focused initiatives and operational processes, including franchise governance. The Business Execution role will coordinate and manage activities such as the tracking of business performance metrics. May manage ad hoc projects as requested.

In this role, you’re expected to:

• Serve as communications lead on strategy development and execution for internal business messaging
• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership in promoting and executing communications program
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Advise, write and edit on company-wide communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10+ years of experience in a financial services role
• Demonstrated working knowledge of investment/corporate banking
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong stakeholder management, ability to influence
• Excel and PowerPoint skills a must; Tableau proficiency is a plus

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.