JOB SUMMARY
· To help grow trust with clients and regulators and maximize risk reduction, a Project Manager of Technology Controls Testing role has been created to manage the delivery of a program of work to test of key IT controls across the bank’s critical IT systems.
· This role will ensure production of high-quality and timely output aligned to relevant SCB Polices/Standards, and delivered within budgetary constraints. Advice on best project management practices to support the Business to optimise outcomes will also be required. Regular outputs will be presented to senior stakeholders.
RESPONSIBILITIES
· Implementation of TTO Technology Control Testing Program:
· Provide clear communication of principles and concepts that are required to ensure successful roll-out of the multi-year implementation plan.
· Own and manage the project plan, financials, projections, issue/dependency tracking, resourcing and timescales for the Project
· Provide solution mind-set to the strategic design and review of project deliverables as they relate to Technology Control Testing to ensure the target operating model and tooling is best in class. Ensure that the approach taken recognises the context and objectives.
· Adapt to emerging risks and issues to maximize outcomes. Urgent and timely action for risks and issues which may impair delivery.
· Support mobilising and gaining commitment for change with the business COOs.
· Partner with technology stakeholders to ensure alignment of priorities and timeframes.
· Manage projects in line with ePMO standards. Ensuring Clarity is up to date including Project static, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the appropriate governance bodies
· Ensuring that all submissions to committees and working groups (PED, Red Packs, Closure Reports, Benefit Reports, Progress Reports, etc.) are of the right quality and are timely
· Implementing project closure procedure
Strategy
· Ensure effective prioritisation and application of best practice
· Advocate delivery excellence, minimising delivery risk
· Identify changes to plan required in terms of additional components, reprioritisation to anticipate and respond to changes
Business
· Partnerships both within and out with the programme team to provide timely and high-quality output
· Build effective relationships and support Programme team in defining remediation activities/solutions to address identified issues
· Support the provision of timely and accurate control testing MI to the respective risk forums across business and functions.
· Promote compliance with the Bank’s risk framework and policies (e.g. ERMF and O&T RTF)
Processes
· Support the continuous improvement of risk and control processes, aligning to and avoiding duplication with other assurance functions.
People & Talent
· Provide proactive self-orienting and self-motivating leadership, and work with limited direction
· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners.
· Cultivate the right mix of SME and risk & control skills.
Risk Management
· Support professional and efficient management of Projects, closely tracking timeline commitments for provision of information and action plans, and for validation of actions taken
· Support liaison with GIA and any regulatory inspections as required. Provide coordination and process management
· Enhance Programme level assurance capabilities to assure quality and predictability of programme delivery
· Adapting to emerging risks and issues to maximize outcomes. Urgent and timely action for risks and issues which may impair delivery
Governance
· Manage working groups across domains to progress the implementation plan.
· Escalate appropriately to ensure Project Sponsor is briefed and necessary decisions are made in a timely manner.
· Support / manage cross regional governance to ensure efficient knowledge sharing and decision making.
· Support delivery of the Programme objectives including the preparation of an Implementation Guide, training material, tactical and strategic tools, centralised data provision, reporting capabilities and tracking mechanisms.
· Deliver against the agreed plan by working with key stakeholders and face off to assigned Business lines, Functions and/or Regions.
· Ensure project reporting is up to date including project static, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts. Deliver quality submissions to relevant steering committees.
· Support and apply the refinement of tools, templates and good practice.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
· Contribute in the Controls team to achieve the outcomes set out in the Bank’s Conduct Principles: The Right Environment.
· Effectively and collaboratively identify, escalate and resolve conduct and compliance matters.
· Provide timely and accurate risk & control information to support regulatory meetings and RFIs.
Key Stakeholders
· Head of Controls Testing
· Project Sponsor/Accountable Executive
· TTO Risk Management
· Group Operational Risk
· Group Internal Audit – Enterprise Technology
Our Ideal Candidate
· 5+ years of experience in delivering major regulatory programs in the Banking industry, including accountability for IT solution delivery
· Ability to read and speak Korean would be a plus as the role will be supporting Korean market.
· Recognised qualifications/certifications in Project and Change Management (Preferred Agile certification)
· Strong background in Project Management and/or Project Assurance experience within international financial services organisations
· Stakeholder management experience working with senior level stakeholders to deliver change
· Proven experience with co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
· Rigorous approach to management of project delivery methodology
· Proven skills in co-ordination, staff management and leadership working with vendors and internal teams
· Leadership skills to coach, co-ordinate and grow a successful delivery team
· Excellent oral, written communication and presentation skills
· Ability to manage a diverse and challenging stakeholder community
· Knowledge of financial services businesses, processes and controls
· Demonstrates ability to work with limited direction and multi-task without loss of quality
· Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise
· Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers
· Able to influence decision makers and execute decisions efficiently and consistently
· Ability to exercise good judgment and objectivity
· Strong interpersonal skills to foster positive relationships with internal and external stakeholders at appropriate level ensuring open cooperative environment
· Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner
· knowledge in understanding and implementing headcount/resource management, financials and cost processes such as forecasts, actuals (including recharges and accruals), etc .
Role Specific Technical Competencies
· IT / Technology Audit
· IT / Technology Risk & Controls
· IT / Project Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
