Business Analyst for new IT system implementation and on-going feature enhancements

Role and Responsibilities:

· Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

· Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

· Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

· Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

· Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

· Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

· Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

· Plan and conduct internal UAT based on business workflow and user scenarios.

· Plan and conduct training to end users, and internal support teams as required.

· Support post-production deployment verification for any product feature release.

Requirements:

· Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

· Minimum 8 years IT system implementation experience with hands on experience in Software Development Life Cycle

· Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

· Self-motivated and able to take direction and work resourcefully, quickly, and independently

· Capacity to perform under pressure to handle difficult situations and issues swiftly

· Ability to build good working relationship at all levels

· Experience in Healthcare domain is preferred

Business Development Intern

Key Responsibilities:

• Project management and business development support to the BD department
• Performing an extensive analysis of the market
• Identifying, researching and contacting potential prospects
• Assist in creating creative content for proposals and executive presentations

What We Look For:

• Currently studying in a recognized university or polytechnic
• A' Level graduates are welcomed to apply
• Creative and innovative approach to problem solving
• Excellent in communication, enjoys interacting and forming relationships with partners
• Analytical and comfortable with data
• Proficient in MS office applications, particularly in PowerPoint
• Has a good attitude - willing to learn, attentive to details, can multi-task

Time Period:

• Please state your availability clearly in the comments section (Start date & End date)
• Full-time interns preferred (2-6 months)

Primary Objectives of Position

The HR Business Partner will be the primary interface and strategic business partner to assigned programme/ service. He/ She will contribute to the organisation’s performance by providing tactical and strategic support on people and organisation development strategies in support of the organisation’s objectives. He/ She will perform HR related duties at the professional level while supporting more than one programme/ service.

Job Responsibilities

Principal Responsibilities

• Build a strong business relationship with programme/ services
• Facilitate the management team to bring best solutions for employees
• Manages process of candidate recruitment & selection; pre-screening, interviewing, job offer; background check; candidate on-boarding
• Manages the performance appraisal processes, including coaching reporting officers on effective feedback mechanisms and champion a high performing organisation
• Provide advice to employees and manage the activities pertaining to employee welfare, grievances, conduct and discipline & wellness
• Act as a single point of the contact for the employees and managers in the programme/ service
• Proactively supports the delivery of HR Processes to the programme/ service
• Partners with HR Operations & L&D functions as needed to provide solutions for programme/ service
• Initiate improvements to internal HR processes, systems and communications towards enhancing service expectations The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Specifications

Minimum Education / Qualifications

• Degree in HRM or equivalent Minimum Years of Relevant Experience
• 2-3 years of relevant HR experience
• Candidates with prior experience working in the social service industry preferred Knowledge/Skills
• Good management skills
• Strong Communication & Negotiation Skills
• Experience in Project Management and implementation
• Proficient in MS office applications

Attributes (functional or leadership competencies)

• Ability to take initiative and work independently and collaboratively within a team
• Excellent interpersonal skills, meticulous and high attention to details and maintains confidentiality in all situations

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

1. Provide professional and technical staff assistance, develop and oversee project management, procurement, and contractual management, supervises the integration of technical and engineering activities within projects.
2. Accountable for planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle.
3. Planning and developing the project, ensure projects are delivered on time within the stipulated scope and budget, establish a deadline and monitor the progress of the project.
4. Lead the initiation and planning of a project and ensure technical feasibility.
5. Develop a detailed plan to monitor and track the progress of the project.
6. Coordinate with internal and external parties for the execution of projects.
7. Work closely with HQ engineer and in consultation on engineering projects etc with continuous training, upskilling in maintaining, servicing, and managing a fleet of electric vehicles with respect to software integration management, battery, electrical and in-vehicle system etc.
8. Work closely with Sales, engineering, and aftersales team to provide consultation to stakeholders, especially customers to enable a comprehensive appreciation of electric vehicles, in terms of its capability of producing zero emissions, reduce carbon and its features and performance.
9. Assist in documentation of new product/vehicles homologation approval process.
10. Any other ad hoc duty assigned by Management.

Requirements:

• Degree/ Diploma in Engineering or equivalent
• At least 5 years of relevant experience
• Interested and experience in EV

We are looking for an experienced Project Manager to join our team. The ideal candidate will have a proven track record of delivering successful digital products, experience with agile scrum delivery, and be well-versed in working with innovation teams.

This team is created to facilitate healthcare innovation growth, enablement and introduce new ways of working, so that healthcare challenges can addressed rapidly in this fast paced era.

The selected candidate will work with innovators, UX designers, strategists, design researchers.

This team is designed to be the first port of call for focused on using a design thinking, co-creation and rapid prototyping approach for IHIS to innovate and deliver practical and experience centric solutions for issues and challenges faced in the public healthcare system.

Responsibilities:

· Leads project planning, execution, monitoring,and controlling for digital product development

· Collaborates with cross-functional teams todevelop and manage project scope, timelines, and budgets

· Identifies and manages project risks and issues

· Manages and motivates project teams to deliverquality work on time and within budget

· Acts as the main point of contact for allstakeholders and communicates project status, progress, and issues effectively

· Identifies opportunities for product improvementand aligns the product with company strategy and goals

· Ensures digital product meets quality standardsand is delivered on time and within budget

· Coaches the team in Agile Scrum values andprinciples

· Facilitates backlog grooming, daily stand-ups,iteration and sprint planning, sprint reviews, retrospectives & releaseplanning

· Manages & actively resolves impediments in atimely manner, including impediments outside of the Scrum team

· Identifies team dependencies and actively plansto ensure they don’t negatively impact the performance of the Scrum team

· Builds a trusting and safe environment whereproblems can be raised with an emphasis on problem solving

· Tracks and ruthlessly manages Scrum metrics topro-actively course correct, capacity plan and ensure highest value items aredelivered first

· Ensures scaled Agile alignment by participatingin Scrum of Scrum ceremonies

· Manages conflicts, challenges and dynamicbusiness requirements to keep development, velocity & value delivered perSprint at high levels

· Conducts post-mortem and root cause analysis tohelp teams continuously improve their practices to ensure maximum productivity

· Supports the education of Scrum practices acrossthe organization and into other teams that can benefit from Scrum

· Understands and embeds DevOps practices

· Facilitates getting the work done withoutcoercion, assigning or dictating work.

Requirements

· Bachelor's degree in computerscience, engineering, business administration, or a related field

· 5+ years of experience as aproject manager, with a focus on digital product development

· Proven experience in deliveringsuccessful digital products using agile scrum delivery methodologies

· Strong leadership, communication,and interpersonal skills

· Experience working withcross-functional teams, including developers, designers, and testers

· Ability to manage multipleprojects simultaneously and prioritize tasks effectively

· Experience working withinnovation teams and developing innovative solutions to complex problems

· Strong problem-solving skillsand ability to make sound decisions in a fast-paced environment

Familiarity with project management software,such as Jira, Asana, or Trello

Responsibilities:

• Manage projects and customers in both Medical and Industrial related aspects
• Secure sales for new and recurring projects
• Ensure customer satisfaction in product quality, delivery and service

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 3 years of Project Management experience in Electronics manufacturing environment
• Able to effectively collaborate with cross-functional teams
• Strong in project management and customer service skills
• Strong customer focus and goal-orientated
• Good interpersonal and communication skills

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Responsibilities

Project Planning and Coordination:

Collaborate with the project management team to develop project plans, timelines, and budgets for HVAC projects.

Ensure compliance with project specifications, codes, and industry standards.

Coordinate and schedule project activities, subcontractors, and resources effectively.

Design Review and Analysis:

Review HVAC system design drawings and specifications to identify potential issues or improvements.

Perform engineering calculations and simulations to optimize system performance.

Provide input and technical guidance during the design phase.

Material Procurement and Vendor Management:

Assist in the procurement of HVAC materials and equipment.

Evaluate and select vendors and suppliers based on cost, quality, and reliability.

Maintain strong vendor relationships and ensure timely deliveries.

Quality Control and Inspection:

Implement quality control processes to ensure HVAC systems meet project requirements.

Conduct regular site inspections to verify workmanship and compliance.

Identify and address any deviations from project standards.

Documentation and Reporting:

Maintain accurate project documentation, including drawings, change orders, and progress reports.

Prepare and submit regular project status reports to the project management team.

Document and address any project-related issues or disputes.

Safety and Compliance:

Ensure that all HVAC installations comply with safety regulations and industry standards.

Promote a culture of safety among project team members and subcontractors.

Conduct safety audits and address any safety concerns promptly.

Client Communication:

Act as a primary point of contact for clients regarding HVAC project updates and inquiries.

Address client concerns and seek opportunities for additional services.

Budget and Cost Control:

Monitor project budgets and expenditures to ensure they align with project plans.

Identify cost-saving opportunities and implement cost control measures.

Qualifications

Bachelor's degree in Mechanical Engineering or related field.

1-2 years of experience in HVAC engineering and project management.

Strong knowledge of HVAC systems, design principles, and industry best practices.

Proficiency in AutoCAD, HVAC design software, and project management tools.

Excellent communication, leadership, and teamwork skills.

5.5 days /week

Mon - Fri : 0830 to 1730 hrs

Sat : 0830 to 1230 hrs