Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

1. Provide professional and technical staff assistance, develop and oversee project management, procurement, and contractual management, supervises the integration of technical and engineering activities within projects.
2. Accountable for planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle.
3. Planning and developing the project, ensure projects are delivered on time within the stipulated scope and budget, establish a deadline and monitor the progress of the project.
4. Lead the initiation and planning of a project and ensure technical feasibility.
5. Develop a detailed plan to monitor and track the progress of the project.
6. Coordinate with internal and external parties for the execution of projects.
7. Work closely with HQ engineer and in consultation on engineering projects etc with continuous training, upskilling in maintaining, servicing, and managing a fleet of electric vehicles with respect to software integration management, battery, electrical and in-vehicle system etc.
8. Work closely with Sales, engineering, and aftersales team to provide consultation to stakeholders, especially customers to enable a comprehensive appreciation of electric vehicles, in terms of its capability of producing zero emissions, reduce carbon and its features and performance.
9. Assist in documentation of new product/vehicles homologation approval process.
10. Any other ad hoc duty assigned by Management.

Requirements:

• Degree/ Diploma in Engineering or equivalent
• At least 5 years of relevant experience
• Interested and experience in EV

We are looking for an experienced Project Manager to join our team. The ideal candidate will have a proven track record of delivering successful digital products, experience with agile scrum delivery, and be well-versed in working with innovation teams.

This team is created to facilitate healthcare innovation growth, enablement and introduce new ways of working, so that healthcare challenges can addressed rapidly in this fast paced era.

The selected candidate will work with innovators, UX designers, strategists, design researchers.

This team is designed to be the first port of call for focused on using a design thinking, co-creation and rapid prototyping approach for IHIS to innovate and deliver practical and experience centric solutions for issues and challenges faced in the public healthcare system.

Responsibilities:

· Leads project planning, execution, monitoring,and controlling for digital product development

· Collaborates with cross-functional teams todevelop and manage project scope, timelines, and budgets

· Identifies and manages project risks and issues

· Manages and motivates project teams to deliverquality work on time and within budget

· Acts as the main point of contact for allstakeholders and communicates project status, progress, and issues effectively

· Identifies opportunities for product improvementand aligns the product with company strategy and goals

· Ensures digital product meets quality standardsand is delivered on time and within budget

· Coaches the team in Agile Scrum values andprinciples

· Facilitates backlog grooming, daily stand-ups,iteration and sprint planning, sprint reviews, retrospectives & releaseplanning

· Manages & actively resolves impediments in atimely manner, including impediments outside of the Scrum team

· Identifies team dependencies and actively plansto ensure they don’t negatively impact the performance of the Scrum team

· Builds a trusting and safe environment whereproblems can be raised with an emphasis on problem solving

· Tracks and ruthlessly manages Scrum metrics topro-actively course correct, capacity plan and ensure highest value items aredelivered first

· Ensures scaled Agile alignment by participatingin Scrum of Scrum ceremonies

· Manages conflicts, challenges and dynamicbusiness requirements to keep development, velocity & value delivered perSprint at high levels

· Conducts post-mortem and root cause analysis tohelp teams continuously improve their practices to ensure maximum productivity

· Supports the education of Scrum practices acrossthe organization and into other teams that can benefit from Scrum

· Understands and embeds DevOps practices

· Facilitates getting the work done withoutcoercion, assigning or dictating work.

Requirements

· Bachelor's degree in computerscience, engineering, business administration, or a related field

· 5+ years of experience as aproject manager, with a focus on digital product development

· Proven experience in deliveringsuccessful digital products using agile scrum delivery methodologies

· Strong leadership, communication,and interpersonal skills

· Experience working withcross-functional teams, including developers, designers, and testers

· Ability to manage multipleprojects simultaneously and prioritize tasks effectively

· Experience working withinnovation teams and developing innovative solutions to complex problems

· Strong problem-solving skillsand ability to make sound decisions in a fast-paced environment

Familiarity with project management software,such as Jira, Asana, or Trello

Responsibilities:

• Manage projects and customers in both Medical and Industrial related aspects
• Secure sales for new and recurring projects
• Ensure customer satisfaction in product quality, delivery and service

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 3 years of Project Management experience in Electronics manufacturing environment
• Able to effectively collaborate with cross-functional teams
• Strong in project management and customer service skills
• Strong customer focus and goal-orientated
• Good interpersonal and communication skills

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Responsibilities

Project Planning and Coordination:

Collaborate with the project management team to develop project plans, timelines, and budgets for HVAC projects.

Ensure compliance with project specifications, codes, and industry standards.

Coordinate and schedule project activities, subcontractors, and resources effectively.

Design Review and Analysis:

Review HVAC system design drawings and specifications to identify potential issues or improvements.

Perform engineering calculations and simulations to optimize system performance.

Provide input and technical guidance during the design phase.

Material Procurement and Vendor Management:

Assist in the procurement of HVAC materials and equipment.

Evaluate and select vendors and suppliers based on cost, quality, and reliability.

Maintain strong vendor relationships and ensure timely deliveries.

Quality Control and Inspection:

Implement quality control processes to ensure HVAC systems meet project requirements.

Conduct regular site inspections to verify workmanship and compliance.

Identify and address any deviations from project standards.

Documentation and Reporting:

Maintain accurate project documentation, including drawings, change orders, and progress reports.

Prepare and submit regular project status reports to the project management team.

Document and address any project-related issues or disputes.

Safety and Compliance:

Ensure that all HVAC installations comply with safety regulations and industry standards.

Promote a culture of safety among project team members and subcontractors.

Conduct safety audits and address any safety concerns promptly.

Client Communication:

Act as a primary point of contact for clients regarding HVAC project updates and inquiries.

Address client concerns and seek opportunities for additional services.

Budget and Cost Control:

Monitor project budgets and expenditures to ensure they align with project plans.

Identify cost-saving opportunities and implement cost control measures.

Qualifications

Bachelor's degree in Mechanical Engineering or related field.

1-2 years of experience in HVAC engineering and project management.

Strong knowledge of HVAC systems, design principles, and industry best practices.

Proficiency in AutoCAD, HVAC design software, and project management tools.

Excellent communication, leadership, and teamwork skills.

5.5 days /week

Mon - Fri : 0830 to 1730 hrs

Sat : 0830 to 1230 hrs

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Responsibility

- Support the Growth & Investments

department through deal origination

of school transactions in the Asia

region.

- Identify and pursue of potential

school/ school group acquisitions in

the target geographies.

- Lead the new market entry strategy

for Asia Pacific region for the Group.

Support the underwriting of

investment business plan and board

presentations.

- Developing and executing market

entry strategies, financing and tax

structures and partnerships for the

group.

- Originate and evaluate investment

opportunities pipeline in the region.

Build and maintain network of

financial, real-estate and M&A

advisors.

- Present findings and pitch investment

opportunities during Steering

Committee discussions

- Support the financial and other due

diligences on M&A prospects.

- Research Asia market conditions and

developments.

- Maintain and lead relationships with

real estate brokerage firms and direct

their engagement.

- Maintain and lead relationships withpotential real estate partners.

- Maintain and lead relationships withprospective sellers of schools/ schoolgroups.

- Maintain post-acquisition relationshipwith sellers.

- Direct outside advisors andconsultants when required. Must beable to prepare scope of work andnegotiate rates with them.

- Building and maintaining productiverelationships with our targetcompanies and related network.

- Coordinate with internal GSH teamsuntil completion of the acquisitionsand ensure smooth deal closure.

- Collaborate with Integration teamspost-deal closure to ensure smoothtransfer of relationships to integrationmanagers as well as the relevantFinance and Operations teams

- Able to quickly understand thebusiness, its key drivers, and issues.

- Comfortable with conducting bothprimary (interviews, surveys) andsecondary (desk-based) marketresearch.

- Strong competencies in valuation, duediligence, as well as a strong workingknowledge of accounting.

- Excellent deal structuring skills, beingable to help arrange appropriatetransaction financing through on-the-ground financing partners.

- Able to deliver accurate, consistent,and polished output in powerpoint,excel andword format that clearlycommunicates key messages.

- Strong problem solver

- Possess a high level of integrity.

- Collaborative – able to leaddeliverables and collaborate acrossthe team.

- Ability to manage multiple tasks withminimal supervision.

- Independent ownership of projectsand deliverables is a pre-requisite.

- Possess outstanding interpersonaland communication skills and havethe confidence to liaise with executivemanagement team.

- Implementation oriented: willing toroll-up-sleeves and get hands dirty asrequired

Job Requirements

Minimum Qualifications

MBA from leading business school;Preferably possess a degree in Finance aswell.

Experience

- At least 15 years of work-experiencein real estate and deal origination in Asia.

- Experience of working with financingand development partners preferred.

- Must have experience of dealing andnegotiating with consulting & advisoryfirms.

- Experience of working with andmanaging the expectations of adiverse range of stakeholders.

- Should have worked in multiple Asiangeographies

Working Days

- 5.5 days a week

- On-site

Motivated by the vision to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a leader in the medical device industry, you are responsible for ensuring that your products meet the highest standards of regulatory compliance before they reach the market. You oversee the BQ Operation team, which ensures that the manufacturing process is compliant, and that the quality of the products is maintained throughout the incoming inspection. You also ensure the continuous development of your team members and the improvement of the procedures and processes to meet the evolving business needs.

What you will do

• LeadershipDevelop the SG BQ OPS team and ensure their alignment with the company’s vision and goals,
  Identify the training needs and development plans for the local team to support their business performance and personal growth.
  
• Quality OperationManage the SG Quality portfolio and ensure the quality release and qualification of the products locally, including new product introduction (NPI) for the local site,
  Document and archive the input from the Quality Improvement Teams and follow up on the actions from the Quality Improvement Team Meeting,
  Support the Supplier Quality Management topics for the local suppliers and ensure the incoming inspection as per the group guidance,
  Support the NPI/Design Transfer, change control, and complaint investigation processes,
  Participate in the local oriented projects such as SMART LEAN.
  
• Ad Hoc / Personal DevelopmentSupport the APAC countries as required (interface to Philippines), support in audits as required, and pursue personal development opportunities.
  
• Internal Stakeholders: Various local and global departments from OPS, Sales, Customer Service, Quality, HR, IT, etc.
• External Stakeholders: Customers, 3rd parties and authorities, suppliers, etc.

What you bring

• Minimum 5 years of experience in medical device manufacturing operations
• Proven leadership skills and ability to develop a team
• Internal auditor certification or equivalent auditing experience

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we support one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Roles & Responsibilities

Primary Information & Benefits:

· Basic Salary: Starting from $2300 + Allowances for Support duties

· Transportation and Mobile Phone Reimbursement

· Working Hours: Monday – Friday (10am – 6.30pm)

· Location: Tai Seng

· Training will be provided

· Good Career Progression

Responsibilities:

Project Implementation:

1.Arrange meetings to understanding potential clients’ business solution requirements

2.Arrange with clients’ to do a site survey to familiarise with outlet layout

3.Prepare client’s system backend and hardware

4.Onsite installation of hardware

5.Provide training for users on operating the system

6.Provide cover support for clients when their system go live

7.Arrange project reviews with clients after system implemented

Technical Support:

1.Provide timely support and resolutions for clients’ enquiries and system issues within SLA

2.Replacement of hardware may be required for faulty hardware

3.Support phone duty of one week per month with company allowance will be given

4.Testing of new system features or fixes will be required

5.Other ad-hoc tasks

· Evaluate customers’ future needs and recommend best practices

· Once familiar with company’s solution, applicant will be given the opportunity to take on Project Management role and/or Pre-Sales role

Requirements:

-Diploma in IT in above is preferred but not a must

-Knowledge and experience in working with POS is an added advantage

-Responsible individual who is diplomatic and possess high level of initiative, strong interpersonal and communication skills to work in a past-paced environment

-Ability to handle pressure and ambiguity

-Meticulous and willingness to learn

-Fluent in both written and spoken English

-Knowledge in a second language preferably in Mandarin or Tamil is an advantage

-Fresh grads are welcomed to apply

• Undertake all stages of Projects, from start to end.
• Calculate quantity of material for the whole project.
• Timely coordination and follow up with the Plumber/ Main-contractor or Consultant.
• Preparation of Shop Drawings, Beam Penetration Drawing.
• Submission of the relevant documents (Risk Assessment and Safety Work Procedure, method statement, material catalogue) as required by the Site Main Contractor.
• Co-ordinate with the Project Manager, Project Engineer and/or Project Supervisor on the projects and emails, support sites with drawings and details.
• Co-ordinate and resolve all technical problems from sites.
• Attend major site meetings, Testing and Turn-on.
• Update drawings as required.
• Perform regular updates on project status for meetings.
• Track progress of sites.
• Co-ordinate with all other Engineers and Supervisors for site progress, logistics and manpower scheduling.
• Liaison with clients for remote trouble shooting and advice in servicing and maintenance
• Assist in scheduling Service Technicians and manpower coordination
• Assist in document submissions and controlling
• Tracking and follow-up for every service and maintenance cases
• Review project schedules and ensure timely submission of documents to Authorities.
• Ability to work closely with Engineer for various Project phases.
• All drawings and correspondences must be well documented.
• Any other ad-hoc duties as and when instructed by Management.

ITLink Business Solutions is an award-winning tech company, renowned for its innovative approach to transform businesses with tailored and enterprise-grade software solutions. We empower our clients to make informed business decisions based on dependable data insights.

Jump-start your career with us and experience the exciting journey of tech-driven business transformation first-hand.

Application Developer Role:

• Work with the Solution Architect to design and code the solution.
• Proactively modify applications according to user requirements, identify potential issues, and devise mitigation plans.
• Provide technical consultancy services through analysis of business requirements.
• Work with the Solution Lead to gather, scope and draft requirement specifications.
• Proactively manage changes in project scope, identify potential issues, and devise mitigation plans.
• Work with Project Manager to plan and schedule project timelines and milestones.
• Manage and ensure timely delivery of projects.
• Track project milestones and provide regular progress reports to the Project Manager.
• Conduct and coordinate system testing to ensure defects / issues are raised and follow through and notify project team immediately on critical issues.
• Develop user guides and coordinate trainings.
• Project administration, such as drafting of reports, timeline, and other administrative duties as assigned by Project Manager.

Application Developer Requirements:

• Degree in a Software Engineering / Engineering / Business Analytics related discipline.
• No experience required, but the willingness to learn and determination to solve problems is a must. Ideally, 0 - 2 years of experience.
• Possess good analytical ability.
• Able to multi-task in several projects and work with minimal supervision to meet deadlines.
• Self-driven and responsible for deadlines.

The Regional Business Development Director will be responsible for driving the growth of our business within a designated region. This senior-level position will involve identifying new opportunities, building and nurturing client relationships, and working closely with the executive team to develop and execute strategies for revenue growth.

Key Responsibilities:

1. Market Analysis: Conduct thorough research and analysis to identify market trends, potential clients, and emerging opportunities in the designated region.
2. Business Strategy: Develop and implement effective business development strategies to achieve revenue and growth targets within the region.
3. Client Relationship Management: Cultivate and maintain strong relationships with existing clients, understanding their needs and ensuring satisfaction. Identify, approach, and engage potential clients to expand our customer base.
4. Sales and Revenue Generation: Drive sales activities, including negotiations, proposals, and contract discussions, to meet or exceed revenue goals.
5. Team Leadership: Build and lead a high-performance business development team, providing coaching and guidance to team members to ensure success.
6. Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and operations, to align strategies and ensure seamless execution of initiatives.
7. Reporting and Analysis: Prepare regular reports on business development activities, market trends, and performance metrics to provide insights and recommendations to the executive team.
8. Compliance: Ensure all business development activities are conducted in accordance with company policies, industry regulations, and legal standards.

Job Responsibilities:

• Monitor & maintain business health of franchise markets

• Drive revenue in franchise markets via new business channels and territory acquisition

• Maintain keen knowledge of franchise markets’ consumer patterns & trends

• Maintain continual communication & positive working relationship with franchise markets

• Support & share strategic and operational advice to franchisees with new outlet openings and when required

• Ensure franchisees are kept abreast of newest product developments and SOPs, and oversee the roll-out in franchise markets

• Maintain franchisee resource of training aids & marketing materials

• Develop, implement and execute training programs, policies and procedures for Franchise Partners, in accordance with the Division’s business objectives

• Monitor, coach and appraise the job results of trainers conducting all Training Programs

• Edit, compile, analyse and/or disseminate OER (Audit) results to all relevant stakeholders

• Conduct business presentations to management

• Supporting new market launches by planning relevant training programs and store attachments prior to its grand opening

• Generate reports and sales projections and market analysis as required

• Work closely with Finance to ensure timely billings and collections from franchise markets

• Updating & maintenance of existing franchisee data and databases

• Other ad hoc duties as assigned

Job Requirements:

• Degree/ Diploma in Business Studies/Administration/Management or related discipline

• Keen business sense, interpersonal, planning, organisational & supervisory skills

• Expect frequent travel overseas

• Experience in franchise markets, preferably in F&B industry

• Competent in Microsoft Office Suite & Google forms

• Good written and verbal communication skills

• Able to adapt to changing work requirements

• Able to work in a lean team, multi-task and work under tight deadlines

• May be required to work weekends (ad-hoc)

• Experience/ Certification in the following is advantageous:

• Video filming & editing software

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description :

* To deliver solutions and services proposed through working closely with internal

teams, manufacturers, subcontractors and suppliers;

* Lead, manage, collaborate and work with internal staff like AV Designer, Drafter,

Engineers, and etc

* Study schematic design and construction drawings to produce AV construction drawings

* Manage customer's expectation and deliver customer experience

* Plan, manage and schedule resources

Requirements :-

- ITE/Diploma in any discpline

- Experience in project management will be an advantage

- Able to interpret construction drawings

- 1 year's experience in audio visual project management will be an advantage

- Ability to use AutoCAD will be an advantage

- Tecnical knowledge in audio visual products

- Candidate with higher relevant experience will be considered for managerial position

Tasks

• Advise line managers on resource planning options.
• Coach employees to refer to career development policy, framework and programmes for career progression.
• Coach line managers to relay key performance indicators and performance goals to employees.
• Collaborate with line managers to anticipate future skills demand and supply.
• Define learning and development needs based on business and staff capability needs.
• Develop plan to deploy organisation's workforce to maximise productivity.
• Engage senior management to support organisation development and change interventions.
• Facilitate talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles.
• Facilitate the redesign of the organisation structure to better deliver its vision, mission and strategy.
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective appraisal.
• Guide line managers in their understanding and usage of performance management policy, framework and processes.
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce.
• Guide onboarding managers to enhance orientation programmes.
• Guide senior management to carry out succession plans to identify and groom individuals to take over leadership roles.
• Liaise with employees to evaluate organisation development and change interventions.
• Prioritise critical open positions to be filled in consultation with line managers.
• Provide advice to business leaders and managers to position the organisation as an employer of choice.
• Recommend sourcing channels to source the suitable candidates in line with business needs.
• Secure involvement of business leaders in the onboarding processes to induct new hires effectively.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Project Manager

· Collaborating with engineers, architects etc. to determine the specifications of the project requirement

· Negotiating contracts with external vendors to reach profitable agreements

· Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations

· Plan all construction operations and schedule intermediate phases to ensure deadlines will be met

· Acquire equipment and material and monitor stocks to timely handle inadequacies

· Supervise the work of laborers, mechanics etc. and give them guidance when needed

· Target subcontractors and vendors to award subcontracts and purchase orders to

· Work with Business Development Manager to secure projects.

· Maintain/monitor customer relations including project/progress meetings, site visits and project related correspondence