• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

The Manager, Marketing & Communications is part of the Sales & Marketing Team in the hotel. He or she manages the marketing communications function to ensure the brand image of the hotel property is upheld and achieves maximum awareness for the hotel, through driving publicity and marketing to the target audiences. He or she will report directly to the General Manager.

Job Responsibilities

The duties include the following:

• Oversee the planning, development and implementationof all marketing strategies and activities of the Hotel and F&B programming, to uphold image and brand positioning within the marketplace and the general public
• Manages the advertising, promotions, public relations, partner and channel marketing, loyalty marketing, campaign management, digital and new media development, social media engagement, F&B and events management
• Manage the budget of the hotel’s marketing and programmes, monitor progress, ensure adherence and evaluate performance to meet financial objectives
• Ensure the consistent communication of image and brand position throughout the hotels, and within the marketplace and the general public
• Develop key performance objectives to track, review and measure the success of the hotel’s marketing, communications and public relations programmes
• Review regular activity reports and ensure that targets and objectives are tracked and met
• Engage media for publicity and awareness for hotel and the Food and Beverage programming
• To provide counsel to the General Manager on marketing, communications, and public relations, and work in conjunction, where applicable, with the Singapore Cluster Marketing Team and Corporate HQ Brand and Marketing Department
• Host media, coordinate media itinerary, prepare media response, conduct sustainable hotel tours, maintain media relations, maintain media database and develop newsworthy stories
• Manage the hotel and F&B social media calendar, social media pages, develop daily and/or weekly content, and identify promotional offers that require boosting of ads. This includes working with key stakeholders from the Singapore and HQ Corporate Marketing Teams
• Website content creation and updates
• Implement digital marketing activities across a broad range of digital marketing channels (ie; SEO, SEM, Email, Mobile, Display)
• Oversee filming and photoshoot activities throughout the property

5 1/2 Days Work Week. Central prime location. Somerset Cafe.

-Open to non F&B crews, as job has low learning curve

-Earn Incentive sales (Up to $1000 extra Per month)

-Free lunch & dinner daily.

-Yearly guaranteed bonuses [Based on performance]

Working Hours: 11AM - 9PM

(1 Hour Lunch Break in between)

Responsibilities:

-Understand escort & explain menu to customers

-Serving of food

-Clearing of tables

-Service management procedures

-Incharge of daily cleaning of cafe

5 1/2 Days Work Week. Central prime location. Somerset Cafe.

-Open to non F&B crews, as job has low learning curve

-Earn Incentive sales (Up to $1000 extra Per month)

-Free lunch & dinner daily.

-Yearly guaranteed bonuses [Based on performance]

Working Hours: 11AM - 9PM

(1 Hour Lunch Break in between)

Responsibilities:

-Maintain, manage and uphold kitchen cleanliness and hygiene regulations

-Cook, execute and prepare all tasks given according to SOPs

-Ensure kitchen is always in a conducive environment

The Opportunity

• Adecco is partnering with a multinational corporation oil and gas company to search for a Project Planning Engineer
• Focus: Coordination, Scheduling and Planning on Project management activities and deliverables
• Office location: Central, Singapore
• Working hours: 5 days’ work (Mon-Fri) 40 hours per week
• This role starts off as a contract position

The Talent

• Bachelors of Science Degree in Engineering, Engineering Technology or Construction Management
• Experience in project controls w/a focus on planning and schedule control
• Willing to work overseas in a team environment
• Willing to relocate to required project site
• Strong interpersonal and communication skills
• Ability to multitask and respond quickly to urgent analysis requests

The Job

Responsible for the Project Schedule and all aspects of the Progress Measurement System. This includes day-to-day activities for the development, maintaining, monitoring, controlling and integrating of the overall Project schedule including putting in place the progress measurement system, verification and reporting.

• Maintain regular contact with project teams and with the Functional Organization
• Maintain close liaison with planning engineers in the project teams
• Provide direction and feedback to Project planning and control engineers on schedule aspects of the project
• Drives and promotes capital efficiency in Project Services and on stewarded projects

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Project Planning Engineer
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Key Responsibilities:

• BTP(SAP Business technical platform) / Digital solutions/System integrations /eCommerce, AI Application Projects: Drive and rollout the digital solutions/projects.
• Requirement Gathering: Communicate with various business departments to collect and document requirements.
• Data Management: Assist in data collection, preprocessing, and annotation tasks, ensuring adherence to company guidelines and best practices for data handling and IT security
• Technical Implementation: Understand the system integration method (API, EDI etc). Support to design and implement the integration architecture/data structure between Cloud base system(E-commerce , middleware, external customer system) and backbone system (ERP or non-ERP system on-premises).
• Collaborative Projects: Participate in discussions, brainstorming sessions, and knowledge-sharing activities within the team. Work closely with cross-functional teams and ensuring alignment with business goals. Update and manage the project management related tool(Jira, Docupedia, TEAMS channel ,etc.)

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations. 

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers. 

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.   

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation. 

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)

• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes

• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures

• Promote knowledge and information sharing

• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews

• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information

• Participate and execute on monthly KM review cycles and daily rotation activities

• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings 

• Proactively identify and reach out to knowledge holders and SMEs

• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards

• Support meeting KM Operational Level Agreements

• Drive  KM initiatives and projects on the product and regional level

• Provide proofreading on all KM content prior to publishing

• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails

• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience

• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level

• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation

• Understand and build success criteria for your projects by building on  the Application process thus driving data-based decisions to increase efficiency in operational teams

• Create SOPs for the KM team and document them in the KM handbook

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are looking for passionate individuals who are keen to explore opportunities in HR Consultancy !

Perks of joining us:

• One to One mentorship

• Personalised training

• Exposure to both candidate and client management

What do you need to possess?

• Keen interest in learning more about HR Consultancy

• Outgoing Personality / Keen to engage with people from different backgrounds

• A degree in any discipline

If you’re keen to find out more, feel free to email me at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

We are looking for a passionate Marine Superintendent who will be working with Wilhelmsen Ship Management, a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.

With a pool of more than 9,200 seafarers and over 500 shore-based employees all over the world, Wilhelmsen Ship Management is one of world’s largest third-party ship managers with a portfolio of more than 450 vessels and counting.

The position will be located at Great World City - West Tower in the heart of Singapore and it is easy to get to by public transportation.

We offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that comes with new digital tools and skills. Our ideal candidates are looking for new challenges and would like to join a team of experienced professionals who are passionate to grow in one of the world’s largest maritime organizations.

Main Responsibilities

• The Marine Superintendent is responsible for the safe, efficient and environment conscious operation of the Bulk Carrier Vessels assigned, especially with regards to Navigation and Cargo Operations in accordance with prevalent Class, Flag & ISM requirements.
• To ensure vessels comply with all relevant rules & regulations with special emphasis on the ISM code, the ISO 9001 and ISO 14001 standard as well as Flag state, Port state and the industry's special requirements and render marine support to ships as appropriate.
• Support on matters related to charter-parties and charterer communication.
• Plan, review and implement cargo operations related procedures including but not limited to review of stowage plan.
• Attend to additional duties as decided during the annual employee dialogue.
• Analyze and respond to Undesired Events.
• Participate in evaluation of Shipboard Management Systems Review.
• Arrange Management Reviews and ensure actions decided upon are implemented.
• Ensure the fleet complies with owner’s standard operating instructions.
• Ensure smooth communication between owners and fleet.
• Ensure no disputes occur during loading or discharging operations, assist vessel as required during issues with cargo operations.
• In the event of any potential dispute, intervene and take charge of the situation, moderate between vessel, owners, P&I club, shipper and charterer through standard operating communication channels between parties as per SMA and CP.
• Implement company procedures on cargo handling taking structural, crew and cargo safety into consideration and ensure managers and owners interests are not compromised.
• Monitor cargo quality or quantity disputes by actively engaging with crew during loading and discharging. Ensure Load line survey is completed in accordance with international and local regulations in liaison with owners and crew.
• Responds, formulate and follow up on all questionnaires, CAP, CAR and Investigation reports. Custodian of all commercial related submissions and documents.

Qualifications

• Certified deck officer with minimum COC class 2.
• Technical/maritime qualifications with at least 3 years sea-time as Chief Mate on bulk carriers and 1-2 years similar position on shore.
• Preferably with Lead Auditor qualification.
• Experience on ocean going BC vessels above 20,000 GRT would be an added advantage.
• Good command of oral and written English.
• Basic computer knowledge.
• Environmentally focused.
• Excellent communication skills.
• Good interpersonal skills.

Responsibilities:

• Establish strong partnership with the business units to drive organizational effectiveness while implementing HR programmes and initiatives
• Actively identify gaps and opportunities where people-related risks can be minimized and influence solutions/outcomes
• Provide advice on HR policies and procedures including but not limited to the following areas - employment legislation, talent management, performance management, recruitment, manpower planning, rewards strategies and employee engagement;
• Establish clear understanding of the hiring requirements of the Business Units and work closely with Shared Services team on the hiring of talents and appointment/re-appointment of staff on a timely basis.
• Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.
• Provide advice to stakeholders on policy changes, collaborate with senior leaders and functional HR Centre of Excellence to drive all HR initiatives such as manpower planning and projection, budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• May be required to supervise a small team of HR professionals

Requirements:

• Degree with at least 5 - 7 years of relevant working experience in the Human Resources function, preferably in a HR Business Partnering role.
• Good Knowledge of Employment Act and Labour Laws
• Leadership qualities is ideal
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders
• Resourceful and possess strong initiative to drive changes
• Ability to work independently as well as be active team members within and across the HR team.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

If you are a high achiever fresh out of university and looking for a rewarding career path in a dynamic startup environment, PRISM+ is opening up a Management Associate position, designed to groom you into an all-rounded entrepreneur and e-commerce digital marketing superstar. You will work directly with the Founder and Chief of Staff and be immersed in every aspect of driving a successful ecommerce business - from product strategy & planning, performance marketing, creatives, influencer marketing and data analysis.

Responsibilities

• Work directly with the Founder, COO and Chief of Staff on the most critical and high-impact areas of the business
• Management and execution of viral performance marketing campaigns on Facebook, Instagram, YouTube & TikTok
• End-to-end campaign planning, coordination execution, monitoring and reporting of key campaigns
• In-depth data analysis via Excel to drive actionable business insights
• Potential to get involved in M&A, fundraising, product strategy and roadmap, new business launch from 0 to 1
• Rotation amongst various departments to gain a holistic understanding of the business and contribute to multiple facets of the organization

Overall, this position requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with various stakeholders. You will play a crucial role in shaping marketing strategies, driving insights-driven decision-making, and exploring innovative marketing channels to achieve business objectives.

• Bachelor's degree in marketing, Business, or a related field
• Minimum 1 - 3 years of relevant work experience
• Proven experience in marketing, advertising, or a related role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficient in marketing software, such as Google Analytics and CRM systems
• Ability to multitask and meet deadlines in a fast-paced environment
• Highly organized with great attention to detail

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Free Bubble Tea every Friday
• Annual increment
• Performance bonuses
• Birthday leave

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Business Analyst

Internal Code: A24105

This is a one-year contract role.

What will you do?

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
• Analyse and translate business requirements into functional specifications and user stories.

Solution Design and Implementation:

• Work with Design & Technical teams to design and validate solutions that meet business requirements.
• Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
• Support the implementation of new systems and processes, including user training and change management.

Project Management Support:

• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.

Data Analysis and Reporting:

• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.

Continuous Improvement:

• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

What are we looking for?

• Good understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor’s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Job:

• Handle HRBP duties
• Must be comfortable to hands-on to handle HR Operations duties
• Support the strategic programme initiative
• Follow up on HR initiatives and projects

The Requirements:

• Min Diploma Holder/ Degree with 5-8 years of HR Business Partnering working experience
• Proficient in MS office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Position Purpose

To coordinate and support the Business Continuity Management activities for Singapore and South East Asia sites

Responsibilities

To work under the supervision of and in cooperation with the manager of the BCM team within Organization, Control and Services Department

• To implement the Group BCM programme for Singapore and SEA following Regulatory BCM policies and guidelines
• To enforce the BC governance through the BC Steering Committee of Singapore Territory
• To assist the Crisis Management Committee in the crisis management process
• Provide advisory services on BCM methodology, implementation, testing and governance to SEA sites
• To assist in supervising the compliance of BCM requirements for the SEA sites
• Act as a point of contact for rollout of BCM tools and methodologies in SEA territory
• To ensure the business recovery solutions are implemented and tested periodically

Job Requirements

• Min 3 years of relevant experience in a Banking/Financial Institution environment

Interested applicants please email your resume to [email protected]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

• Lead the bid to win process in Singapore
• Bi-monthly pipeline reporting to service and sector leads to build pipeline confidence and pursuit planning mindset
• Partner with sector leads to establish their brand, execute their plan and create momentum internally, and externally
• Bid management and ensuring that content is client oriented and tailored
• Liaising with management and technical teams to support the creation of tailored, innovative and compliant bid responses in a timely manner
• Actively contribute to strategic bid planning including positioning, go/no go, win theme development, storyboarding and feedback/lessons learnt
• Ensure bids are submitted for review for internal quality assurance and governance processes
• Producing bid documents in collaboration with the technical team
• Performing the required administrative tasks to respond to opportunities, including setting up a collaborative working environment in MS Teams, following best practice bid processes, and coordinating technical teams to respond to client requests
• Provide BG support to the Natural Resources and Infrastructure segments to support our growth ambitions
• Produce compelling, accessible collateral that showcases our propositions internally and externally
• Regular project wins announcements to celebrate milestones and progress within Singapore and SEA market
• Marketing activity: Meeting arrangement. Work collaboratively with technical teams to produce collateral required for introducing services to existing and potential clients

Job Scope

• Manage the oil inventory in the fragrance sample compactor, including arranging the oil in compactor and disposing expired oils on a monthly basis. To generate a monthly report on the list of expired oils to the Sample Library Manager. Upon getting the list of oils to be produced for replenishment, the Sample Coordinator will enter the sample requests into PACE/SAP.
• Control the movement of oil samples in and out of the Fragrance Library (e.g. between Sample Production Team, Application Lab, Creation Lab and the Fragrance Library and update the oil inventory daily.
• To receive the sample requests in PACE. If the oil sample is available in the Sample Library, request the oil sample from the compactor into the Sample Production Team for repacking, otherwise, generate the sample requests into SAP, and release the Process Orders into SRMS.
• To liaise with the dispatch service provider and QC sample dispatch riders for delivery of samples and update the inventory.
• For new wins or 1st production, check with the Creation Dept for formula access, reference sample and requests for raw material if they are not available in the inventory system. After the production for the new wins or 1st production, follow up with QC and the dispatch service provider for delivery of samples to customers / requesters.
• Compound fragrance samples using the Fricke automated dosing machine and/or by manual compounding.

Requirements

• Diploma in chemistry/applied science/supply chain/engineering
• No experience needed, Training Provided!
• Comfortable to carry up to 10kg
• Comfortable to work under strong-smelling environment
• Good interpersonal and technical skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Sample Coordinator

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

We are looking for an energetic Business Development Associate to help grow the business and network. You will attract new clients and build solid relationships with them while maintaining existing relationships. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities.

The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our services.

Responsibilities:

· Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.

· Conducting market research and identifying potential clients.

· Cultivating strong relationships with new clients, while maintaining existing client relationships.

· Working closely with the team to implement growth strategies.

· Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

· Ability to manage multiple projects concurrently and meet deadlines.

· Identify new business opportunities and partners.

· Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Requirements:

· Bachelor's Degree in Business Management, Marketing, or related field.

· Excellent written and verbal communication skills.

· Ability to handle multiple projects simultaneously and work under pressure.

· Strong organization and project management skills.

· Friendly and personable demeanor.

***Interested applicants are welcomed to send their detailed resume in word document format attention to [email protected]

Ms Claire Lin Xiuxin

(EA Personnel Registration No: R1103711)

Responsibility

• Responsible to provide support to perform and check daily/weekly/monthly/yearly tasks to IT operation planning & administration sub team as team members
• Involve and participate in project management covering documentation, blue-sky ideation, requirement gathering, future-state-mapping, training, data migration study, change management, on-boarding and go-live support.
• Responsible to report the detail of incident and status to superiors on time without delay in case of any unexpected result of system operation team task
• Perform troubleshooting in IT systems and report the status to superior on time without delay .
• To support a project related to system operation team as project member.
• To support project from another team/section/department as instructed by superior.
• To perform any ad-hoc assignment as instructed by superior.

Requirements

• Diploma or Bachelors in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibility

• Responsible to provide support to perform and check daily/weekly/monthly/yearly tasks to IT operation planning & administration sub team as team members
• Develop or modify project plans and track their progress
• Assist with vendor management, negotiating contracts and ensuring work is completed on time to a high standard of quality
• Process expense reports and payments to outside vendors
• To support a project related to system operation team as project member .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599