Responsibilities:

• Manage all GST matters for the group ensuring tax compliance with GST regulations
• Advise on GST implications on transactions, identify and address areas with GST risk and provide tax advisory support to business groups
• Analyse and interpret the impact of changes to laws and regulations, identify tax planning opportunities etc
• Assist in due diligence and ad-hoc projects and liaise with local and overseas consultants on local and regional GST / indirect matters
• Assist in other tax projects and assignments

Requirements:

• Degree in Accountancy, Finance or equivalent qualification
• Technically competent with minimum 3-5 years of GST managerial experience in commercial and Big 4 accounting firms.
• Hands-on, detail-oriented, independent and analytical with good problem solving skills
• Strong communication, organisational skills and ability to work across all levels

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

1. To manage a portfolio of companies consisting local and MNC companies.

2. To perform full spectrum of corporate secretarial duties including incorporation, preparation of directors’ resolutions, minutes of board and shareholder’s meetings, AGM and striking off documents, and filing of relevant documents with ACRA – Bizfile+.

3. To maintain and update statutory registers and minutes books.

4. To perform client due diligence.

5. To handle work pass application for clients’ expatriate staff.

6. To prepare XBRL format of financial statements.

7. To handle administrative duties as assigned.

8. Any other ad hoc corporate services required by the clients.

Requirements:

· Candidates undertaking CGQP or possess MAICSA qualification or finalists, preferred.

· Relevant working experience is a plus.

·A meticulous, organized and proactive individual who is able to work independently.

·Able to multi-task and work under tight timelines.

·Have initiative, responsible and be a team player.

·Proficient in MS office.

Scope:

• Conduct learning needs analysis to identify knowledge and skills gaps.
• Source and qualify training providers.
• Plan, develop and implement learning interventions, training programs and e-learning modules.
• Deliver programs aimed at driving service quality initiatives for continuous improvement.
• Evaluate effectiveness of training programs and initiatives.
• Enhance delivery through the integration of technology in learning.
• Perform administrative duties and maintain accurate training records.
• Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
• Analyze capacity and competency gaps between workforce demand and supply.
• Conduct workforce analysis to project future needs and develop workforce planning solutions.
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
• Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.

Requirements:

• ACTA certification
• Diploma/Degree from a recognised insitution
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years working experience in Curriculum Design, Instructional Design, and Content Development is ideal
• Experience in Workforce Planning preferred.
• Self-motivated team player
• Excellent interpersonal, written communication and presentation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

6 Months Contract Analyst, Liquidity Management

Our client is a bank.

Job Description:

• Attached to Corporate Treasury Department

• Provide support for Data reconciliation relating to Liquidity

• Involve in Group projects which involve Liquidity

• Assist support in management reporting

• Handle data extraction

• Manage data analysis using SQL

Job Requirements:

• Degree in any relevant discipline

• 2 to 4 years of relevant Corporate Treasury or Liquidity Management experience

• Salary ranges between S$4,000 to S$5,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

1. Ensure readiness of OCH premises by checking, inspecting, monitoring and following through the set up / reinstatement process with internal stakeholders to ensure satisfactory completion including furnishing, provision, keys etc.

2. Supervision of works carried out by contractors at the student rooms.

3. Collaborate with colleagues within and outside of the Department to timely respond to and resolve the user’s request / feedback / complaints received via all input avenues e.g. through online service platforms, over-the-counter enquiries, emails, phone calls, etc.

4. Inspect areas/premises and interacting with customers to identify areas for improvement.

5. Certify works are completed in a satisfactory manner.

6. Execute periodic stock-take and disposal of managed inventory and assets.

7. Ensure a safe, secure and conducive environment across managed spaces:

a. Attend / schedule regular walkaround of managed premises.

b. Provide advisory to user during sighting of breach of rules and regulations.

c. Escalate recalcitrant cases for enforcement action.

8. Maintain accurate and timely records (e.g. maintenance issues, fault reporting) for submission of reports etc.

9. Other ad-hoc duties as assigned by the People Manager.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be conta

Responsibilities:

• Conducts regular checks and functionality tests on building services equipment for compliance and serviceability.
• Carries out minor repairs on faulty building services equipment to reinstate affected equipment operation in the shortest possible time.
• Supervises major repair works by contractors on faulty building services equipment to ensure repairs are done to reinstate affected equipment operation in the shortest possible time.
• Performs preventive maintenance works on building services equipment.
• Initiates and implements cost saving repair techniques and program to facilitate cost saving for the Department.
• Repairs and upkeeps minor faults of the building’s architectural and structural finishes (painting touch-ups, tiles repairs, water proofing repairs, etc).
• Works co-operatively during emergency to reinstate buildings’ services in the shortest possible time.
• Maintains Department’s workings tools, materials and machines for serviceability and accountability.
• Maintains Department workshop, workstations, and workplaces.
• Provides technical assistance to tenants’ requests on the buildings’ services (extension of building services beyond normal trading hours, repairs, fault rectification, tenancy fit-out works, etc).
• Provides technical assistance to activities organized by the Advertising & Promotions Department (operation of winches, lighting and power supply provision, repair of display structures, etc).
• Assists the Tenancy Co-ordination Department in tenancy fit-out works handing-over/taking-over inspection for compliance.
• Assists the building’s Fire Safety Manager.
• Any other works instructed by his superiors.

Requirements:

• Minimum ‘O’ Level or NITEC in related engineering field
• Certification in First Aid/CERT is an added advantage
• At least 2 years of working experience in large commercial shopping centres, hotels, serviced apartments or residential properties
• Able to work on rotating shifts on weekends & public holidays

Responsibilities

• Maintain security and safety of the allocated premises
• Monitor CCTV activities
• Perform duties at security checkpoint
• Manage traffic and ensure orderliness at driveways
• Inspect all areas for safety and fire hazard

Requirements

• Candidate must possess at least a ‘O’ level with at least 1 year of relevant experience
• Possess security WSQ certification and a valid security license
• Able to handle queries, request and concerns in regards with the security and safety matters.
• Customer oriented with good communication and interpersonal skill
• Lady officer are required to patrol lady toilet
• Must be able to work on rotating shifts on weekends and public holidays

We regret that only shortlisted applicants will be notified.

Responsibilities:

• To plan and implement maintenance schedule for building maintenance, M&E plants and equipment.
• Supervise all M&E works carried out by term and ad-hoc contractors, including tenant's fitting out contractors.
• Monitor, direct and ensure that all contracted works comply with specifications and statutory requirement.
• Conduct inspection of building to ensure compliance with all safety (including fire-safety) regulations and procedures.
• Conduct regular inspections of all M&E plants and air-conditioning equipment and establish appropriate follow-up actions.
• Ensure technicians complete daily routine works, in accordance with checklist and SOP and provide guidance as a mentor.
• Establish, maintain good rapport with tenants and attend to their complaints.
• Attend to all emergency situations.
• Responsible for the preventive maintenance of equipment and ensure that the records are kept up to date for periodic review.
• Any other duties assigned by superiors from time to time.

Requirements:

• ITE /Diploma in a related field.
• At least 5 years related experience as a Senior Technician or Supervisor.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

We are looking for passionate individuals who are keen to explore opportunities in HR Consultancy !

Perks of joining us:

• One to One mentorship

• Personalised training

• Exposure to both candidate and client management

What do you need to possess?

• Keen interest in learning more about HR Consultancy

• Outgoing Personality / Keen to engage with people from different backgrounds

• A degree in any discipline

If you’re keen to find out more, feel free to email me at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Working Hours: 5 days office hours

Duration: 6 months

Salary: Up to $3.2K (Depending on experience)

Portfolio: Business Process Streamlining

Job Scope:

• Clear documentation of processes

• Review and develop streamlined processes

• Train and implement new processes

• Reduce Waste & Improve efficiencies

• Project management & administrative support

• Completion of tasks/assignments according to given timeline

Job Requirements

• Min. A level/ Diploma in any field

• Proficient in Microsoft Office Suite

• Working experience with ERP systems

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Provide financial counselling for patients and third party.
• Administer admission and discharge of patients.
• Bill handling tasks, including Mediclaim and deposit collection.
• Handle customers’ enquiries regarding bills.
• Coordinate administrative duties with various stakeholders to ensure smooth operations.
• Perform any other tasks as assigned.

Requirements:

• min. Diploma or Degree in Finance / Accounting / Business Administration.
• Minimum 3 years of relevant working experience in PSA functions and /or financial counselling in a government healthcare instituition.
• Good interpersonal skills and team player.
• Meticulous in details and number.
• Training will be provided.

Interested candidates please send in your updated resume in MS Word to:

[email protected]

Subject: Assistant / Executive, Business Office

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.:99C4599

Job Scope:

• Partnering with hiring managers during full cycle TA recruitment for contract positions in Singapore.
• Partner with hiring managers in understanding and clarifying talent needs and expectations, as well as formulating effective recruitment strategies and hiring plans for contract positions in Singapore.
• Contract management for renewals and replacements.
• Recruitment and hiring for internship requests; involve in coordination for monthly internship engagement events and internship graduation ceremony.
• Involve in job fairs to attract top talents in the market.
• Support HR general functions such as operations, compensation and benefits, T&OD in different processes.
• Suggest ideas for populating HR data and ease for PowerPoint presentation
• Utilise various recruitment channels, in the most cost-effective ways and determine the most effective sourcing method for the candidate pool and resume screening, including job posting at different channels and send out internal updates for referrals.
• Assist in the design and draft quarterly highlights and updates for the HR Newsletter to SG employees

Requirement:

• At least 3-5 years of experience in end to end talent acquisition in engineering industry

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

To identify, assess and analyse clinical risk for the organization, such that appropriate mitigation measures can be taken. To ensure that the Clinical Risk Framework is implemented in line with overall strategic direction of the organisation.

Responsibilities

Clinical Risk Management

• To work with risks and process owners across departments to identify risks and ensure the risks are prioritized, mitigated, monitored, managed and escalated in a timely manner.
• To execute and support the implementation of clinical risk management plans and framework for the organisation.
• To understand and integrate data from various sources such as incident reporting, serious reportable events and clinical complaints as part of clinical risk management
• To take ownership of the clinical risk management portfolio and recommend changes where applicable
• Horizon Scanning
• Takes a proactive lead in the horizon scanning process
• Organises and analyses risks and possible impact on the organisation
• Secretariat to Clinical Risk Management Committee (CRMC)
• To lead secretariat team in supporting CRMC

Requirements

• Good degree from a reputable university
• Excellent inter-personal and communication skills
• Excellent organisation and analytical abilities
• Ability to work collaboratively across all levels of stakeholders
• Relevant experience in quality management, risk management, or both.
• Healthcare experience id advantageous.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours :

Office Hours /5 days work week

Salary :

$10/hr

Job Description :

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Scope:

• Conduct learning needs analysis to identify knowledge and skills gaps.
• Source and qualify training providers.
• Plan, develop and implement learning interventions, training programs and e-learning modules.
• Deliver programs aimed at driving service quality initiatives for continuous improvement.
• Evaluate effectiveness of training programs and initiatives.
• Enhance delivery through the integration of technology in learning.
• Perform administrative duties and maintain accurate training records.
• Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
• Analyze capacity and competency gaps between workforce demand and supply.
• Conduct workforce analysis to project future needs and develop workforce planning solutions.
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
• Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.

Requirements:

• ACTA certification
• Diploma/Degree from a recognised insitution
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years working experience in Curriculum Design, Instructional Design, and Content Development is ideal
• Experience in Workforce Planning preferred.
• Self-motivated team player
• Excellent interpersonal, written communication and presentation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

BIPO is looking for a Project Consultant who will be responsible for implementing the HRMS software, covering modules such as Personnel, Leave, Claims, Payroll (Singapore), Attendance, Appraisal, Training, and Recruitment.

Responsibilities

· Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.

· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.

· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.

· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.

· Provides proactive, strategic system consulting services representing HR-owned data.

· Provides knowledge and best practices on the system functionality.

· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

· IT Degree/Diploma or major in Information Technology or related area

· Minimum 1 year working experience HRMS Project Implementation.

· Familiar with Human Resources related processes

· Familiar with Singapore statutory leave policy, CPF computation.

· Good knowledge of Singapore statutoryleave policy, overtime policy, CPF, SDL, Fund computation is a plus.

· Basic SQL knowledge for the checking data in database.

· Basic Excel functions for the Data Migration/Clean up.

· Fluent English and prior work experience in a multi-national environment ideal.

The Manager, Marketing & Communications is part of the Sales & Marketing Team in the hotel. He or she manages the marketing communications function to ensure the brand image of the hotel property is upheld and achieves maximum awareness for the hotel, through driving publicity and marketing to the target audiences. He or she will report directly to the General Manager.

Job Responsibilities

The duties include the following:

• Oversee the planning, development and implementationof all marketing strategies and activities of the Hotel and F&B programming, to uphold image and brand positioning within the marketplace and the general public
• Manages the advertising, promotions, public relations, partner and channel marketing, loyalty marketing, campaign management, digital and new media development, social media engagement, F&B and events management
• Manage the budget of the hotel’s marketing and programmes, monitor progress, ensure adherence and evaluate performance to meet financial objectives
• Ensure the consistent communication of image and brand position throughout the hotels, and within the marketplace and the general public
• Develop key performance objectives to track, review and measure the success of the hotel’s marketing, communications and public relations programmes
• Review regular activity reports and ensure that targets and objectives are tracked and met
• Engage media for publicity and awareness for hotel and the Food and Beverage programming
• To provide counsel to the General Manager on marketing, communications, and public relations, and work in conjunction, where applicable, with the Singapore Cluster Marketing Team and Corporate HQ Brand and Marketing Department
• Host media, coordinate media itinerary, prepare media response, conduct sustainable hotel tours, maintain media relations, maintain media database and develop newsworthy stories
• Manage the hotel and F&B social media calendar, social media pages, develop daily and/or weekly content, and identify promotional offers that require boosting of ads. This includes working with key stakeholders from the Singapore and HQ Corporate Marketing Teams
• Website content creation and updates
• Implement digital marketing activities across a broad range of digital marketing channels (ie; SEO, SEM, Email, Mobile, Display)
• Oversee filming and photoshoot activities throughout the property

Bartender

• Ensure that alcoholic drinks are served in accordance with the state and local laws, ordinance, rules and regulations.
• Know how to use bar equipment efficiently and safely.
• Help control wastage and costs by ensuring that daily bar inventory is kept.
• Maintain bar sanitation.
• Prepare drinks promptly.
• Accommodate taste preferences of individual guests.
• Keep control of the cash (if any), alcohol storerooms and other limited access areas.
• Demonstrate suggestive selling and up-selling.
• Keep proper inventory and requisition of bar stock.
• Make entries in the Bar Logbook.
• Always maintain professional confidentiality.
• Make sure that all products served are accounted for on the final bill before presenting it.
• Clear tables throughout the guest’s experience in accordance with the hotel’s standard operating procedure.
• Adjust services to suit guests’ requests and personalizes any interaction with them.
• Support review simulation processes and update evaluation criteria for a smooth operation.

Job Requirement

• At least 1 year of experience in a similar capacity.
• Excellent knowledge of in mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills.
• Ability to keep the bar organized, stocked and clean.
• Passionate in bar tendering.

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599