General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health)is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

RESPONSIBILITIES

• Assist the Facilities Management (FM) team to collect FM system data (i.e air con asset master list)
• Assist to do full field check presentation.
• Assist in makingshort educational video clips
• Assist in sustainability efforts of the organization

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Role & Responsibilities:

• IT project management which includes:
  • developing project plans according to business requirements
  • identifying risks and implement mitigation / solutions
  • ensuring projects progress to meet agreed schedules and costs
  • plan and conduct UAT to ensure quality of project deliverables
• Administer user accounts, permissions, and access rights, ensuring compliance with company policies and procedures
• Manages the implementation and adoption of new technology solutions, driving successful integration with existing systems and processes
• Perform or oversee system patches, security upgrades and routine maintenance to minimize downtime and protect against IT security threats
• Conduct IT audits on system administration, operations and processes, and to propose as well as deliver solutions based on the audits
• Plan and conduct routine reviews on system security logs, user access and deliver management reports on IT security
• Provide technical support to user for troubleshooting IT application issues

Requirements:

• Minimum Bachelor's Degree in Information Technology/Computer Science or related discipline
• At least 2 years experience in IT project management for IT system, including delivery, support and maintenance
• Effective communication abilities and a rapid grasp of business requirements
• Understanding of Agile software development practices is an advantage
• Familiarity in software development projects involving PHP, React and .NET is an advantage

• Maintaining and reviewing financial records.
• Ensuring compliance with accounting and tax laws.
• Preparing budgets regularly.
• Monitoring expenditure and profits and providing reports.
• Evaluating internal management systems, procedures, and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

The Technical Superintendent/Senior Technical Superintendent has the overall responsibility for the safe, economic and efficient operation of vessels assigned. He/She ensures ships are managed and operated in accordance with organisational policies, operating procedures and management systems. He/She is also alert to analyse risks and ensures compliance to the organisation's risk management framework.

The Technical Superintendent/Senior Technical Superintendent ensures that all procedures are adhered to and comply with International Safety Management (ISM) and classification rules. He/She may also be required to liaise directly with the ship-owner and respond to any charter or technical and operational queries.

The Technical Superintendent/Senior Technical Superintendent possesses a strong understanding of the technical knowledge of ships and keeps abreast of industry standards and regulations. He/She is well organised, is able to work in a team and may occasionally be required to sail onboard ships.
~ Acquire and allocate resources to support operations.
~ Analyse market data to identify business opportunities.
~ Analyse nature and causes of serious breakdowns and damages.
~ Analyse risk management data.
~ Brief crew on organisational policies, documentation and procedures.
~ Conduct appraisals of crew members.
~ Consult with manufacturers for specialist advice and guidance.
~ Coordinate with service engineers and contractors.
~ Maintain relationships with ship owners.
~ Manage compliance to risk management frameworks, policies and processes.
~ Monitor operating costs and submit quarterly budget follow-up reports.
~ Monitor ship defects list.
~ Oversee allocation of resources to ships.
~ Oversee ship compliance to regulatory requirements and legislation.
~ Prepare specifications and evaluate tenders.
~ Propose improvements to workflows to improve efficiency.
~ Update clients on ship status.

Rhad is a dynamic and rapidly growing creative digital agency with a strong partnership with Dog Digital UK. We specialise in delivering innovative digital solutions and creative strategies to our clients. As we continue to expand our presence in Singapore, we are seeking a talented and motivated Business Development Director to join our team.

Responsibilities:

1. Client Acquisition and Relationship Building: Identify and target potential clients to expand our customer base in Singapore.
   Build and nurture strong relationships with existing and potential clients to understand their business needs.
   
2. Strategic Business Development: Develop and implement strategies for business growth in alignment with the agency's goals.
   Identify new business opportunities and areas for expansion within the digital market.
   
3. Agency Collaboration:Collaborate with internal teams to understand our capabilities and effectively communicate them to clients.
   Work closely with creative, technical, and project management teams to deliver integrated solutions.
   
4. Market Research:Conduct market research to stay informed about industry trends, competitor activities, and client needs.
   Utilize market insights to shape business development strategies.
   
5. Proposal Development and Presentation:Prepare compelling proposals and presentations for client pitches.
   Effectively communicate the agency's value proposition and unique selling points.
   
6. Revenue Generation:Meet and exceed sales targets, contributing to the overall revenue growth of the agency.
   Negotiate contracts, terms, and pricing to ensure mutually beneficial agreements.
   

Requirements:

• Proven experience in business development within a creative agency environment.
• Demonstrated success in building and growing client relationships.
• In-depth knowledge of the digital marketing landscape.
• Strong communication and presentation skills.
• Strategic thinker with the ability to identify and seize business opportunities.
• Results-oriented and able to meet and exceed sales targets.

Responsibilities

We are currently searching for a motivated, passionate and experienced Web Project Executive to join our creative team. As a Web Project Executive, you will need to work closely with our clients to understand their requirements, and coordinate from design to programming completion with our very own designers and developers.

• Manage and deliver web development projects.
• Prepare project documentation: Milestone Chart, Simple System Design, Change Requests.
• Gather and interpret project requirements in order to deploy resources in the most efficient and cost effective manner.
• Work with Account Managers to understand project milestones, and timelines in order to manage resources for various projects simultaneously throughout each project’s lifecycle.
• Work closely with our Designers and Programmers on an ongoing basis and ensure project requirements are met according to clients’ requirements.
• Ensure timely update is being communicated to clients

• Requirements
• Interest in ecommerce and learning the administration of managing ecommerce backend
• A keen learner, especially in the Information Technology industry.
• Able to work in a fast pace environment and multi-task.
• Literate in MS Office
• Dynamic and ability to multi-task.
• Ability to bring project to successful on-time completion through close monitoring and supporting.
• Strong written and oral communication skills.
• Proactive, responsible, organized, able to work independently, and gives attention to detail.

The Business Development Director leads all business development efforts within the organisation, including the development and implementation of business development strategies and activities.

He/She spearheads business growth through expanding current businesses and exploring new markets and opportunities. He/She also leads business development activities through cross-function collaborations. He/She grows the market share of the organisation through partnerships, Joint Ventures (JV) and Mergers and Acquisitions (M&A).

He/She is assertive and insightful, and possesses strong business acumen that enables him/her to seek out new growth opportunities. He/She keeps abreast of market trends, industry events, competitors and clients' needs in order to pursue growth opportunities. He/She is able to respond quickly to improve the effectiveness of current plans to ensure success in a competitive and global market place.

He/She travels frequently, maintains rapport with potential and existing clients, and networks extensively outside of the office to develop business relationships.

Description

• Assist in the day-to-day operations within the warehouse department.
• Assist deliveries in loading and unloading of photocopier machines.
• Ensure to keep the warehouse area safe, clean and organized.
• Any other ad-hoc duties when assigned.
• No experience is required, training will be provided.

About Certis

We are a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Responsibilities we will trust you with:

• Lead/co-lead complex transformation projects spanning the entire lifecycle – from strategy formulation through to execution using various Business Strategy tools, Lean Six Sigma methodology, Design Thinking, Problem Solving and Critical thinking skills to deliver quality and value-added services to the stakeholders. The tasks may include (not limited to) the following:
• Understand problem statement such as operational issues, customer experience, regulatory concerns etc.
• Understand Business vision and mission, business case, strategy, financial goals, business needs etc.
• Work with Business Head to understand or co-design target operating models, organisation design, change management plan, workforce planning etc.
• Facilitate iterative ideation to bring about innovative solutions to meet desired outcome.
• Engage with various levels of people in the organisation including C-level and Senior Leadership Team to obtain buy in for proposed solutions and business outcomes.
• Work closely with working level in the business unit(s) to gather requirements and with IT to operationalise the selected solutions including mock-ups, development support and UAT.
• Instil continuous improvement mindset through working with key stakeholders to establish, review, and analyse the Key Performance Indicators that forms the fundamental of prioritizing and solving the problems at strategic level.
• Responsible for providing leadership, coaching and mentoring to the assigned departments.
• Ensure departments projects pipeline is healthy to meet annual cost reduction targets.
• Responsible to ensure all projects are meeting ROI, solutions are sustainable, met regulatory requirements, properly approved at different stages with the tollgate committee, properly documented amongst other tasks.
• Provide face-to-face/virtual trainings/workshops to company-wide audience from rank and file employees to Senior Leadership to ensure all staff speaks a common Quality language.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor of Science in Project Management, Quality, Technology or Engineering related field is preferred.
• Min. 5 years of Lean Six Sigma experience (Certified Black Belt preferred) and proven track record in leading and/or facilitating large scale process improvement and/or digital transformation projects. May also include experience in other activities such as Planning, Implementing and Mentoring.
• Min. 5 years in customer service organisation, preferably, with functional knowledge in managing/improving complex end-to-end processes that cut across multiple departments/business units.
• Min. 3 years of Project Management experience in managing multiple projects with varying levels of management responsibilities and complexity.
• Exemplary interpersonal skills with an ability to:
• Influence, negotiate, and resolve conflicts to reach consensus around common goals
• Communicate at all levels to maintain relationships and cooperation in pursuing organisational goals.
• Experience & exposure to Design Thinking and Digitalisation
• Pro-active, independent, result oriented, passionate and time management are essential to succeed in this position.

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability, and efficiency.
• Commitment to your ongoing development, including on-the-job opportunities, formal programs, and assistance with further education.
• Community volunteering opportunities.
• A competitive remuneration package featuring performance-based incentives, medical insurance, and a dental allowance.

About Certis

We are a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Responsibilities we will trust you with:

• Conceptualize, design, develop, test, document, and implement high-quality ABAP programs for customized business solutions with varying complexities.
• Demonstrate a minimum of 5 years of expertise in SAP technical, including proficient handling of complex ABAP debugging functions and troubleshooting related to SAP Custom development implementations.
• Provide operational support for Rostering systems across all Business Units by managing Service Requests (SRs) and Change Requests (CRs).

Your areas of knowledge and expertise that matter most for this role:

• Possess a recognized Degree/Diploma in Computer Science/Information Technology or equivalent, with a minimum of 3 years of relevant experience in SAP ABAP development.
• Proficient in object-oriented programming, ABAP List and ALV, smart forms, BADIs/BAPIs, user exits and custom modifications, interfaces, and REST & SOAP Web Service integration.
• Expertise in developing Custom Fiori applications, SAP Business Technology Platform (BTP), and providing comprehensive support.
• Display independence, self-motivation, and a collaborative spirit, demonstrating strong analytical and troubleshooting skills.
• Manage multiple priorities efficiently and handle psychological pressure in a complex technical environment with tight turnaround times.
• Implement MRS CRs (Change Requests) for all Business Units.
• Oversee vendor management.
• Possess knowledge of AWS and SAP Basis.

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives, medical insurance and dental allowance.