Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Having 1-2 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

As a leader in the project team, his /her responsibilities are to:-

1. Management of development and deployment projects both within Integro and for Integro's customers and partners where appropriate.

2. Successful delivery of these assigned projects

Requirements

1. Degree in Computer Science or equivalent

2. Mandatory to have 8 to 15 years in the IT industry, specifically in Loans Origination systems in the banks.

3. At least 5 years in a project management capacity managing a team of at least 15 people

4. Good knowledge of Java, J2EE, object oriented technologies and implementation will be an added advantage

5. Able to demonstrate leadership and have successfully managed a project from start to finish

6. Ability to manage time, cost and quality

7. Excellent inter-personal and communications skills

8. Knowledge of Loans and Credit Risks will be added advantage

9. Strong customer relations and ability to interact with IT and users at all levels

10. Ability to demonstrate leadership and problem ownership qualities

11. Require traveling and working in regional countries

Job Description

The Office of Business Development and Industry Engagement (OBI) is looking for a suitable candidate to provide admin support and be part of the team in the research translation journey of bringing GIS’ research to industry. The candidate will play an active role in liaising with our research collaborators/partners. The candidate shall demonstrate keen business acumen by understanding the collaborators’ technical requirements and coordinating internally with the various stakeholders to deliver viable business solutions.

1. Lead and organise legal documentation (i.e. NDA, MTA, RCA, etc) drafting, review, discussion, and negotiations with collaborators in accordance with A*STAR’s guidelines
2. Develop a network of institutional relationships with the industry, academic institutions, clinical communities and government agencies
3. Create and identify strategic collaborative partnerships with potential industrial collaborators to introduce GIS’ capabilities.
4. Plan, coordinate, organise and host meetings/symposia/visits/trips – locally and overseas
5. Develop sustainable relationships with new and existing partners throughout the lifecycle
6. Work with various A*STAR stakeholders to manage various business development/research partnership processes
7. Create, support, track and measure all engagements with assigned partners/collaborators
8. Under IP management and TDs, the candidate will liaise with PIs on Technology Disclosures and ETPL IP filing and participate in lab notebooks audit with other team members
9. Assist with other ad-hoc duties

Job Requirements:

1. Degree in scientific discipline or Diploma holder with relevant experience of 5 years
2. 1-2 years of industry or research experience
3. Well versed in written, communication, organisational and administrative skills
4. Customer-oriented and a team player
5. Resourcefulness and ability to work independently with minimal supervision

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Industrial Systems Engineering & Management (ISEM), National University of Singapore invites applications for open rank tenure-track positions in data science, machine learning, operations research, and related disciplines. Our department values pure methodology as well as translational work with significant applications, as evidenced by the faculty’s wide domain expertise. We are looking for candidates with the potential to build a record of excellence in both research and teaching. For more information about our activities and our colleagues, please visit https://cde.nus.edu.sg/isem/.

Successful candidates can expect excellent conditions for research and teaching, a collegial and supportive environment at a highly ranked international university, and the experience of living in a dynamic and exciting English-speaking city. In addition to competitive salaries, NUS provides an attractive support package including subsidized housing and relocation benefits. The department also provides a generous start-up research grant, 12-month salaries, and ample faculty release time for professional travel. Beyond the department’s resources, the Singaporean government is very supportive of higher education and offers substantial opportunities for large research grants.

Job Requirements

Requisite is exceptional potential for leadership in research and education, an ability and willingness to teach at all levels of the program, and a PhD in operations research, statistics, computer/information science, or a related field by the start of the appointment.

Responsibilities:

• Responsible for payment collection, process medical reports requests as well as arrange appointments for specialist and work injury compensation reviews.
• Provide excellent customer service to our customers and meticulous administrative support.
• Responsible to liaise with different stakeholders to facilitate the completion of medical report requests.
• Any other duties assigned from time to time

Requirements:

• Minimum 'N' Level qualification
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• A customer-oriented team player with good interpersonal skills
• Able to multitask and have an eye for details

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

Role

The Financial Planning & Analysis (FP&A) Manager is involved in all aspects of accounting and oversees the day-to-day activities of the accounting team. He/She ensures that the organisation's finance function is well organised as well as producing timely and accurate management accounts, thus achieving compliance with corporate policies and statutory requirements. He/She analyses data and understands the financial performance and position of the organisation in order to perform variance analysis and identify key causes of business variances for performance measurement. This role covers multiple business units across several geographies.

Key Roles & Responsibilities

• Generate monthly management accounts & vet the accuracy and compliance with regulatory requirements
• Establish, improve & maintain robust internal financial control systems, including ensuring ERP software is well maintained, always updated, and properly configured in order to provide sound financial visibility across the business
• Liaise with business units to provide insights on performance and efficiency to facilitate achievement of departmental Key Performance Indicators (KPI).
• Formulate pricing strategies to protect & grow gross margins across the business
• Perform financial scenario analysis to support strategic business decisions
• Actively monitor product & channel gross margins, making recommendations to business units to maximise profitability
• Liaise with internal and external functions to promote understanding of business performance.
• Perform analysis of revenue performance and growth, profit and loss reports, operating variances, revenue reports and key performance indicators.
• Actively monitor operating costs and propose cost improvement to business units.

Requirements:

• Minimum 8 years experience in FP&A
• Bachelor of Accountancy
• CPA preferred
• FMCG, F&B experience preferred
• Proactive, positive attitude

PharmEng Technology is looking for a Project Engineer, responsible for managing engineering projects from conception to completion. The Engineer shall work closely with various stakeholders, including project managers, clients, contractors, and vendors to ensure that project objectives are met on time and within budget. The primary responsibilities of a Project Engineer may include:

Project Planning and Coordination: Developing project plans, schedules, budgets, and resource allocation plans. Coordinating with project team members to ensure project goals and objectives are met.

Design and Development: Developing engineering designs and specifications for projects, evaluating and selecting appropriate materials, equipment, and vendors.

Project Management: Overseeing project execution and coordinating activities of project teams. Communicating project progress to stakeholders and making necessary adjustments to ensure project success.

Quality Assurance: Ensuring that project deliverables meet quality standards and specifications.

Risk Management: Identifying potential project risks and developing strategies to mitigate them.

Compliance: Ensuring that all project work meets regulatory and safety standards.

Documentation: Maintaining project documentation, including design drawings, specifications, and other project records.

Testing and Commissioning: Overseeing the testing and commissioning of project systems and equipment.

Customer Service: Providing excellent customer service and maintaining positive relationships with clients.

Skills and Qualifications:

•Engineer degree in Chemical/Biotechnology/Mechanical/Industrial Engineering.

• Industrial experience in the Bio pharmaceutical/Vaccines/API business or equivalent – 3-5 years in Project & Process Engineering, & Operations.

•Good technical knowledge coupled with hands-on working experience in pharmaceutical/ vaccines plant engineering services.

• Working experience in start-ups, commissioning & qualification of process systems in an operating plant, including Process HAZOP, HAZID, FMEA and product tech transfer.

• Individual lead contribution in a medium to large scale project execution track record.

• Good knowledge in pharmaceutical regulatory market requirements and experience in participation of Audits. Eg;- FDA, EMA & etc.,

• Knowledge in Singapore local statutory regulatory requirements, code of practices related to process industry projects.

• Good knowledge in project procurement to handle vendor & subcontract management, RFQ, tender review, technical and commercial bid analysis report for the projects proposed.

• Knowledge in project finance for budgeting, cost management & control, ROI, report preparation for medium to large-scale capital projects.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

As Director Project Management SEAT & Wider Asia, you will be responsible for the following:

• Lead key strategic cross-functional innovation projects for SEAT BU - such as new product development, new product claims, key process improvements and visual brand upgrades - to drive delivery of business goals.
• Lead broader organizational initiatives such as capability building, select governance forums & portfolio support for Wider Asia
• Directs a Wider Asia BU innovation project managers and drives innovation portfolio decision making among senior leadership and governance team.

Responsibilities:

Scope of Role

• High proficiency in delivering innovation projects and/or innovation programs with high complexity.
• Lead selected governance forums e.g. Wider Asia Pre-PMB with high proficiency.
• Partner closely with Global Portfolio and regional SPM team to enable comprehensive reporting and reviews with key stakeholders.
• Supervise Wider Asia Project Managers and/or Senior Project Managers

Leadership

• Role model Haleon Culture
• Drive efforts to identify, evaluate and then embed best practices from CoP, categories and BUs across the Wider Asia and the organization in general as part of overall business capability building.
• Expertise in designing/developing and driving implementation of selected new tools, processes and ways of working into the Wider Asia and overall PPM team and/or the Haleon organization.
• Strong leadership to simplify and enhance ways of working through learnings, including innovation & governance models.
• Lead capability building and embed PM best practices and behaviors in the Wider Asia PM team through coaching, mentoring & training.
• Manage self and team through change and pressures, maintaining positivity and optimism while being realistic.
• High proficiency in driving resolution of team conflicts through skilled negotiation and diplomacy, elevating to accountable functional leaders as necessary.
• Foster an environment of enthusiasm, accountability and teamwork, help reward and celebrate achievements.

Project Management

• Strong partnership with the Project Accountable Lead (PAL), instilling confidence and providing competence necessary to take on the most challenging objectives and drive accountability.
• Accountable for building project team (functions, people) upon project approval, partnering closely with cross-functional leadership.
• Viewed as expert by core teams to ensure timely decision making, effective stakeholder communication, adherence to applicable processes, contingency planning and execution.
• Accountable for assuring there is a clear project scope and strategy, aligned resource needs, and comprehensive spend forecasts.
• Develop & maintain comprehensive timelines in PPM system with cross-functional input, by integrating key functional deliverables and local market launch activities, considering dependencies and resource requirements.
• Drives functional area’s probability of success assessments in support of portfolio pipeline activities.
• High proficiency in proactively identifying issues and driving resolution without guidance.
• Assure comprehensive risk assessment and mitigation plan is in place for all projects.
• Expertise in meeting management, anticipating where to focus/push/pull and driving for impactful outcomes.
• Ensure significant changes to the aligned business case are communicated rapidly and efficiently to appropriate leadership (via existing change control process)
• Assure accuracy of assigned projects’ content in PPM system working closely with data owners from cross-functional project team.
• Align & deliver all key project milestones to support appropriate metrics.
• Drive gate readiness partnering closely with Project Accountable Lead and action any gate meeting outcomes with broader project team.
• Conduct lessons learned with project teams. Document, and assure dissemination out to organization as best practice.
• Develop, align and track project budget, rapidly communicating variance.

Requirements:

• Minimum Bachelor's degree with Masters or Ph.D. degree preferred
• 10+ years of experience in Marketing, Supply Chain or R&D including Project Management in a consumer healthcare environment or related area (e.g., CPG, pharmaceutical, etc.).
• Project Management Certification preferred.
• Proven delivery of effective project management across a range of project types and complexities. Has held project management and/or leadership positions in organizations of comparable size.
• Strong analytical skills.

Business Management Skills

• Strong Ability to understand the big picture and link it to project/program, ensuring that the project’s goals and objectives will support the company’s goals and objectives.
• Strong understanding of the overall business process with functional interdependencies to bring a product from concept to consumers hands along.
• Adaptability to thrive under different conditions and situations.
• Possesses expertise in clear verbal and written communication, strong ability to convey complex ideas/concepts in a clear, succinct manner.
• Strong ability to influence & challenge through courageous conversations, bring others to your way of thinking without force or coercion whilst acknowledging their opinions.
• Strong ability to gauge & adjust communication style to audience.
• High proficiency in role modeling accountability and holding others accountable.
• High Proficiency in building trust with teams and stakeholders.

【Industry Planning】

Job description: (Platform & cloud warehouse rights planning, full life cycle management)

1. Communicate with the front-end transaction performance platform and implement rights planning based on the cloud warehouse cloud performance capabilities;

2. For the management of cloud warehouse cloud performance service providers, enguage, sets rules and communicates with various departments to issue assessment scores by company guideline;

3. Communicate with various departments to assist, improve, and improve efficiency of DB Cloud performance service providers based on assessment scores;

4. Based on the service provider’s capability performance, output the DB Cloud fulfillment order volume allocation plan;

5. Service provider management assessment & looking for partners who can grow together with Dewu;

Job description: (Contract fulfillment rules planning)

1. Undertake the business demands of the retail end, carry out iterative optimization of internal planning of the supply chain, and achieve communication and iteration of optimization plans for the fulfillment model;

2. Optimize the performance model to align and track the achievement of phased goals;

3. The platform initiates other projects that require the cooperation of the supply chain, such as DOC adjustment, rate changes, experience improvement and other projects;

4. The platform fee adjustment needs to be jointly created with the transaction end;

Requirement and Skills

Job Requirements:

1. Bachelor degree or above, more than 3-5 years of work experience;

2. Familiar with the e-commerce logistics industry process of cloud warehouse service providers, and has worked as an e-commerce warehouse service provider before, For 3/4PL management and other tasks, resources will be given priority;

3. Ability to independently design and optimize processes, and have experience in resource management related to third-party warehousing and distribution service providers;

4. Have data analysis capabilities, be familiar with e-commerce logistics industry processes, and have been engaged in e-commerce Logistics products, operations, solutions, etc.;

5. Good interpersonal communication skills

Our client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs,
  and expenses actual result and outlook . Account for variance between actual result and budget with
  in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual
  budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd
  half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely
  & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all
  monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR
  development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly
  performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will oversee the Strategic Relations Office (and possibly the Corporate Communications Office as well). He/she will be responsible for identifying, developing, managing, maintaining and leveraging the School's relationships with key external institutional stakeholders, in order to advance the School's strategic goals.

Duties and Responsibilities of the Strategic Relations Head:

• Identify and develop initiatives that both locally and globally, will propel the School to be the partner of choice, for industry, government and peer academic institutions
• Strategize with the Deanery to formulate initiatives that will take the School to the next stage of growth and success
• Effectively engage with a variety of stakeholders to support existing relationships and partnerships, form new regional and global relationships and partnerships, garner new opportunities aligned with strategic goals, build international brand and increase institutional resources
• Lead teams through a culture of professional excellence and accountability
• Establish goals, key performance indicators, engagement strategies and timelines for team members; put in place adequate resources, systems and processes to track scaling progress and action plans, so as to measure success
• Lead, coach, develop and retain high-performance staff members
• Work collaboratively and persuasively across teams to gain buy-in and support in implementing strategic initiatives
• Support the School's Management Advisory Board and build meaningful board involvement
• Oversee the School’s Accreditation processes and MOU agreements
• As the role may also involve oversight of Corporate Communications (to be assessed), it will be necessary to have an excellent understanding of brand management, communication strategies across multiple channels with multiple stakeholders in multiple geographies, corporate communications and public relations. It will also be crucial to understand their use in the successful implementation of strategic initiatives.

Qualifications

• A minimum of 10 years work experience (more experience much preferred), with a track record of initiative. It is important that the person be able to build cohesive and capable, high performing teams
• Visionary, Analytical, Imaginative and Shrewd, with the ability to identify and exploit opportunities, and solve problems
• Strong executive presence, communication and pitching skills to instil confidence, establish and build rapport with the NUS Business School community and its stakeholders, and to represent the School to external parties
• Ability to think strategically, connect the dots, problem solve, exercise sound judgment and identify opportunities in a fast paced, demanding and ambiguous environment
• Ability to rally teams to work collaboratively and achieve common objectives
• Resilient, resourceful and able to work well under pressure
• Experience in external relations, business development (corporate engagements), alliances and partnerships
• An extensive global professional network would be favourably viewed
• Experience in corporate communications and public relations would be favourably viewed
• Experience in Institutions of Higher Learning would be favourably viewed

(Appointment job grade will commensurate with the selected candidate's experience)

MAIN DUTIES AND RESPONSIBILITIES:

• Assist in coordination and communication on interdepartmental tasks and processes;
• Support jurisdictional analysis, negotiation, and permitting and/or zoning requirements;
• Report on and prepare presentation materials for assigned projects
• Coordinate with and support project deployment teams as needed
• Support of senior project team members across site development organizational functions;
• Timely escalation of any risks/challenges relating to fieldwork and projects
• Update and maintain project documentation
• Manage assigned project tasks through completion
• Support in other ad-hoc operational needs as required

JOB REQUIREMENTS:

• Diploma or Degree in Business, Business Admin, Project Management
• Team player with good communication, detailed, organized & analytical skills
• Able to multi-tasking and work under pressure.
• Proficient in Microsoft Office

Other Information:

• Work location: West Coast Ferry Road (Bus 175 and 176) near West Coast Park
• Meals provided
• Company transport provided (Clementi MRT Station)

• Position: Warehouse Management cum Procurement (Engineering)
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Mon to Fri (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $7000+ Bonus
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Manage warehouse team to ensure timely receiving/issuance of raw materials.
• Manage warehouse team to achieve order fulfilment requirements specific to all customer shipments.
• Ensure overall inventory integrity of all goods in warehouse.
• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualify and updates on suppliers capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings department like Engineering/Warehouse to ascertain quality standards of items supplied and established Quality plan.
• Supervise & train junior staff in leading the team in accomplishing all above duties
• Develop Purchasing strategy for different categories of supplies to ensure on time order fulfilment with minimum inventory for direct purchases.
• Ensure all indirect purchases needs of company is being fulfilled based on user’s needs.
• Review Purchasing strategy periodically with Management to propose change when market trend changes.
• Provide periodic alert and updates to customer (internal/external) to ensure any issues/delays are promptly highlighted and necessary actions are taken.
• Work with principals/suppliers to ensure goods are delivered on time to fulfill customers/company’s needs.

Requirement

• Diploma /Degree in Mechanical Engineering
• Minimum 4-5 years of relevant experience
• At least 4-5 years working experience and exposure in both mechanical and electrical customized parts and components sourcing.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

DeputyConsulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job title – Regional Travel Management Lead Asia

Location – Singapore

Job model – Hybrid

Are you ready to lead the way in corporate travel, ensuring seamless operations and smooth traveler experience in your region?

As the Asia Regional Travel Management Lead, you will play a vital role in ensuring seamless travel operations and crafting smooth travel experiences for our travelers across the region. Your expertise will be at the core of our travel program, driving efficiency, elevating traveler satisfaction, and championing sustainable practices.

We are looking for an individual deeply passionate with corporate travel, who thrives in a dynamic and collaborative environment. If you have a proven track record as a travel manager and are excited to innovate and lead in the travel space, then this opportunity is tailor-made for you!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Oversee corporate travel operations and expenses within the respective region by ensuring regional compliance with the Global Travel and Events Procedure.
• Provide expertise and guidance to internal stakeholders and act as first point of contact in case of escalations, emergencies, and other unexpected events. Maintain day-to-day relationships with travel suppliers to ensure quality service and resolve any issues that may arise.
• Support Procurement with vendor RFP’s and commercial negotiations. Monitor and track regional TMC's with regard to performance measured by SLA’s and oversee and communicate the global RFP hotel program to the respective regional sites.
• Monitor travel advisories, security concerns, and natural disasters to ensure employee safety during trips in close collaboration with the Security team.
• Monitor regional travel program performance through reporting and analytics processes to track key travel metrics, expenses, compliance, and traveler satisfaction. Commit to continuous improvement as an ongoing effort to enhance processes, policies, and practices to achieve better efficiency, cost-effectiveness, and overall satisfaction for travelers.
• As a Business SPOC for HNC you improve the coordination, communication and effectiveness of travel management efforts in the business and reflect HNC requirements in the Group Travel team .In addition, act as a champion in either sustainability, reporting and analytics, or meetings and events to enhance and advance the responsible travel program.

We bring

• A firm belief that working together as a Global Travel Team is the key to achieving great things.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• A culture that prioritized safety and well-being, both physically and mentally.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A firm belief that working together with our customers is the key to achieving great things.

You bring

• Bachelor's degree or certificates in a relevant field such as Business Administration, Hospitality Management, Travel and Tourism, or a related discipline.
• A minimum of 5 years of experience in travel management is required, with a strong preference in managing regional travel operations within the relevant geographical region and affinity with working with travel management systems, hotel RFP management systems, and online booking tools is also essential.
• Work experience in a multinational organization with global cross-cultural teams & diverse regional environments is preferred. A huge commitment and drive to achieve travel management goals through a performance driven mindset and remarkable influencing skills.
• A curiosity towards corporate travel innovation and a genuine passion for travel.
• Excellence in communication, exceptional problem solving, and teamwork mindset.
• Experience in working in a service-oriented environment with cross-functional collaboration and the ability to cultivate trust with stakeholders.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

What the role is

Assistant Director / Deputy Director, Business Partnership

What you will be working on

As a Branch Head reporting to the Director of Finance, the officer’s responsibilities shall include:

• Lead a team to provide outstanding service delivery in Statutory Reporting, Financial Operations, Cash Management, Grants Administration, Tax and Procurement.
• Partner and guide internal stakeholders on internal financial processes to ensure compliance and seek continuous improvement based on feedback to enhance efficiency.
• Oversee the following areas:

1. Statutory Reporting – audit liaison and timely issuance of group consolidated financial statements.
2. Financial Operations - payments, collections, payroll processing and staff claims.
3. Cash Management – bank reconciliation, bank account management and other banking matters.
4. Grants Administration – claims processing and submission of fund request to funding agencies/ministries.
5. Tax – filing of GST returns and working with tax consultants/IRAS on tax matters relating to overseas attachments.
6. Procurement – provision of advisory and vetting services to procuring Departments to ensure that the activity is executed efficiently and in accordance with Procurement guidelines.
7. Governance and risk management – identify risks and implement controls/action plan to close the gaps.
8. Reporting and returns - timely and accurate reporting/submissions of returns to internal and external stakeholders, including to the Board.

• Ensure effective and efficient service delivery, in compliance with Government Instruction Manuals and standard operating procedures.
• Oversee and coordinate all audit activities related to Branch’s operations.
• Drive mindset of service excellence/transformation to achieve the corporate vision of a High-Performance Organisation.
• Mentor and motivate team members towards achieving professional growth and potential.

What we are looking for

• 8 to 10 years’ working experience in Financial Operations and Statutory Reporting.
• Candidates experienced in manging Government grants and Government Procurement will have an advantage.
• Experienced in leading a medium-sized team for at least 3 years.
• Educational background in Accountancy or Finance would be preferred.
• Candidates who possess relevant Accounting certifications (such as CA, CPA) will have an advantage.
• Strategic and critical thinking with a strong governance mindset.
• Excellent communication skills with the ability to design effective communication strategies and messages to influence and achieve desired organisational outcomes.
• Analytical and meticulous, with good monitoring and resource deployment/organization skills

All new appointments will be offered on contract basis. Your remuneration and appointment will commensurate accordingly with the relevant qualifications and work experience.

Interested candidates, please apply online with your detailed resume and copies of your transcripts at

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html?search-keyword=energy%20market%20authority#/JobDescription/14434652/91f7c252-23c8-1ede-b6f2-ae3d2d25727e

Incomplete applications will not be considered.

• Position : Sales Manager/Business Development Manager (Mortar Technology) – Up to $6500
• Location : North - Kranji Loop Working hours : Monday to Friday 8.30am to 5.30pm | Alternate Saturday 8.30am to 1pm
• Salary (commensurate with experience) : Up to $6500 + Variable Bonus + Up to 16 Days Annual Leaves + Medical Health Insurance + Dental Panel Clinic Benefits + Transport Allowance/Reimbursement*
• Duration : Permanent
• Industry : Industrial Building Materials Manufacturer

Main Responsibilities:

• Managing and steering existing Dealers and appointment of new Dealers in countries where the company are not represented or do not perform well.
• Conduct direct sales activities in Singapore
• Dealer training and machine demonstrations.
• Developing and/or consolidating brand leadership positions.
• Consolidated and individual sales and gross margins for each brand.
• Annual budgets and long/short-term sales forecasts for brands and ranges.
• Knowledge of the market and the competition.

Requirements:

• Bachelor's degree with at least 5 years of commercial experience in the distribution of similar products through a dealer network.
• Broad knowledge of the market
• Have in-depth knowledge and use of Microsoft Office programs
• Bilingual in English and mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Position

Vulnerability Management Expert

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities in Singapore.

Team works in Asia and Europe time zones and this role will be aligned primarily to France, UK and SGP working hours. Flexible rotations are allowed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Vulnerability Management Service
• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems, Encryption Solutions: Disk Encryption, File and Folder encryption, Database Audit Monitoring solutions
• Phishing Prevention solutions.

Main responsibilities for this Role

Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management. The individual is supported by platform teams for remediation actions.

The position is pivotal for driving the process with various cross-functional (transverse) IT teams.

Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

Ø Focal point of contact for Vulnerability Management and related topics- a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.

Ø Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.

Ø Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run;

Ø Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool;

Ø Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context;

Ø Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact;

Ø Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.

• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases;

Ø Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities.

Ø Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting;

Ø Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress;

Ø Escalate- discuss and consult- as required to next levels and Management in timely manner;

Ø Provide subject matter expertise for the Vulnerability Management service;

Ø Lead the Penetration testing remediation planning with cross functional teams;

Ø Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams;

Ø Participate in meetings with various stake holders as per the schedules;

Ø Liaise with different teams in different geographical zones;

Ø Propose, plan and execute Service improvements initiatives;

Ø Adhere to different policies set out by the organization;

Ø Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary;

Ø Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities;

Ø Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability;

Ø Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly aligned to Asia and EMEA time zone. However, candidate may have to work outside of work-hours for urgent or critical threat management topic as applicable and as required.
• Flexible work schedule (based on roster) is followed:
• General hours: 10 AM – 7 PM or 11 AM – 8 PM SGT
• Afternoon hours: 12:00 Noon – 9 PM SGT (as per operations needs as required).

Qualifications and Profile

Ø 10 -12 years of IT experience with 6-8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.

Ø Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

Ø Professional Certifications (highly preferred)

• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification

Ø Working & hands-on experience in managing Vulnerability Management process;

Ø Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers.

Ø Ability to assess vulnerabilities and prioritize remediation planning;

Ø Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode;

Ø Ability to apply Risk based approach while working on assigned responsibilities;

Ø Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment;

Ø Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same;

Ø Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending;

Ø Experience in working with any BI tools like Power BI etc. to prepare the dashboard;

Ø Knowledge of different domains of Information Security;

Ø Working experience in financial organization is highly preferred;

Ø Excellent in analytical, communication and documentation skills;

Ø Ability to organize work and be able to priories work as per the Operation’s needs;

Ø Must have strong understanding of ITIL processes and comfortable working in process-oriented environment;

Ø Ability to work independently and as well as a part of team and is able to work under minimal supervision;

Ø Should have time management skills and able to manage work in fast moving environment;

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Reports to: Fleet Manager

Job Discription:

§ Monitor assigned vessel’s technical operation and maintenance.

§ Monitor performance through monthly return reports / vessel inspections and maintain optimum maintenance levels

§ Monitor and establish reasons for excessive/unusual wear and tear and develop means to control/rectify same, through consultation with Technical Manager.

§ Monitor technical performance of vessels and monitor consumption of spares/ luboil and bunkers to ensure these are not caused by poor condition of vessel.

§ Liaise with Marine Superintendent, Master or Chief Engineer on the vessel’s maintenance programme and on operational matters.

§ Ensure that all forms are filled in correctly and filed onboard / sent to the office.

§ Inspect vessel’s under his charge at intervals of not more than six months(-/+ 1 months). A vessel inspection checklist shall be used as guidance.

§ Provide detailed operating budgets for maintenance dry-docking and special survey

§ Prepare monthly report on vessel’s budgeted and actual expenditure and submit/report to Technical Manager on same. Initiate follow-up action where possible, to contain costs within budgeted parameters

§ Check all bills for repairs/luboils/spares/stores and keep verification of same through shipboard record of supplies/consumption. Maintain current data on costs obtained from various sources, in-cooperation with Procurement department.

§ Control volume and prepare specifications for repairs given to outside workshops/repairers and organize supplies of repair equipment. Provide feedback on purchases and encourage ship staff to tackle same onboard.

§ Draw timely attention of principals to areas where costs might be expected and which are additional to the budget.

§ Advise the ships under control on the budget as well as the actual cost for the technical items. Reduce costs by motivating the ship’s staff, improving cost awareness by regularly advising them on cost of stores and spares ordered.

§ Monitor survey cycles, statutory survey requirements.

§ Maintain validity of class, international, national and specific certificates. Plan regular and special surveys/repairs/dry-docking in advance with max time and cost benefits for each vessel.

§ Keep up to date on requirements/changes in statutory/class rules/development and other regulations. Attend to matters for registration reflagging, selling and buying as per flag requirements.

§ Ensure that safety and pollution control (ISM) priority becomes part of all aspects of shipboard management.

§ Ship staff to be continuously updated/instructed/advised/follow up on implementation of same in co-ordination with Technical Manager and Marine Department.

§ During inspection, to review effectiveness of company’s ISM system and to discuss with Master on its implementation.

Job Requirements:

· With at least three years’ experience of chief engineer on oil tanker or LPG.

· With capability of supervising, managing and guiding the ship maintenance affairs relating to LPG and be familiar with relevant laws, regulations and conventions.

· Working Experience in related shore-based position will be an advantage.

· With strong organization and coordination ability.

· With good English language skills, both speaking and writing.

· Strong sense of responsibility, initiative, integrity, and professionalism.

Responsibilities:

• Contract Management: Draft, vet and scrutinize contract agreements.
• Handle contractual disputes and write dispute letters.
• Review tender conditions of contracts.
• Handle insurance claims and quotations.
• Prepare tender documents.
• Any other duties assigned from time to time.

Requirements:

• Possess at least a Diploma or Degree in Building/ Construction Management/ Quantity Surveying.
• At least 5 years of working experience in the construction industry or related field is required for this position.
• Able to work independently and possess good interpersonal skills.
• Good communication skills both written and verbal.
• Has a good safety mindset and displays good WSH behaviour.

Please indicate your current and expected salary.

Due to the volume of applications we receive, we seek your understanding that only shortlisted candidates will be notified.

Responsibilities:

• Co-ordinate between client requirement and needs.
• Project Budgeting, quotation and other admin work needed.
• Onsite co-ordination with supervisor with job scope requirement.
• Tendering of project whenever needed.
• Any other adhoc duties as assigned.

Requirements:

• Minimum Diploma in Engineering or related discipline.
• 2-3 years of related experience.
• Familiar with M&E code of practise and basic knowledge for ACMV.

• Position: Project Coordinator (Electrical & Electronics /Lift Installation) – Up to $4500
• Location: Island-wide
• Working hours: Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience): Up to $4500 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Electronics Engineering

Main Responsibilities:

• Site inspection before installation of lifts
• Meetings with main contractor
• Site safety meeting and submission of safety documentation before start of work.
• Ordering of fire rated door and arrangement of TUV SUD inspection.
• Preparation of lift operation manual, hand over certificate, keys before handing over of lifts to
• customers
• Ability to read and understand plans and drawings and some electrical background.

Requirements:

• Minimum of Diploma in electrical or electronics engineering with minimum 2 years of experience in site project co-ordination work
• Able to read Electronic/Electrical Charger circuit diagram; Ability to read and understand plans and drawings and some electrical background

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

-To be good in autocad and take off quantities

-To be able to speak with clients and understand the engineering principles well

-To be able to do progressive claims and reports

-To be good with MS Office

-To possess Engineering degree from either of the following: https://www1.bca.gov.sg/docs/default-source/docs-corp-regulatory/building-control/list-of-universities-for-resident-engineer.pdf OR https://www.peb.gov.sg/Downloads/PE%20(Approved%20Qualifications)%20Notification%202009.pdf

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Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).