Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

About our client: Our client is a leading global chemical manufacturing company.

About the role:

• Support the Production Manager and Production Superintendent in process analysis, troubleshooting and optimization of plant operations.
• Responsible for all shift operations aspects and managing shift team manpower and administration.
• Conducts daily shift meetings and assigns duties to the shift team.
• Making emergency operating decisions.
• Leads Emergency Response Team as Site Incident Commander.
• Guide shift team to ensure effective and safe operation.
• Ensure that periodic inspections are carried out to verify the smooth operation of all process equipment. Work requests are to be raised to rectify equipment faults if necessary.
• Reviewing DCS conditions/trends, analytical results, area logbooks and reading sheets, routine inspections of the process areas for equipment problems and housekeeping, and
• having process technicians take appropriate corrective action.
• Take corrective action to control and rectify deviations in process parameters in order that finished goods are produced within specifications.
• Conduct on-job training and cross-training for technicians under their charge.
• Co-ordinate and control the receipt and delivery of chemicals and finished goods in the Plant.
• Ensure that non-conforming products and recycled materials are properly handled and treated according to established procedures.
• Participate and lend support in project management when required.
• Implementation of cost-reduction ideas for utilities and waste streams
• Ensure compliance with regulatory, company, and departmental Safety and Environmental guidelines, policies, and procedures.
• Prepare equipment for maintenance and commissioning of equipment.
• Work with the Maintenance Department on Transition and shutdown maintenance planning

About you:

• At least 10 years of working experience in the petrochemical industry.
• Diploma in a relevant discipline (Chemical / Chemistry / Engineering)
• Experience in a supervisory role in a chemical manufacturing environment.
• Good knowledge and application of all safety rules and safety processes required in a chemical plant.
• Good oral and written communication skills
• Good problem-solving and troubleshooting skill.
• High level of initiative and clear judgment

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Job Description:

Responsible for delivery of time-critical projects related to customer acquisition and demographics maintenance, client screening enhancements, sanctions and controls, Anti-Money Laundering transaction monitoring, customer householding data governance, and end user computing remediation. Provide direction and technical leadership on complex, high-impact projects throughout all phases of the development and implementation process with a primary focus on regulatory compliance initiatives. Manage data related to classification and accountability, conduct root cause analysis, prioritize issues, develop remediation plans, and implement effective tactical and strategic solutions. Analyze data and prepare and present regional/global reports related to risk assessments and monitor related issues and escalations. Lead reengineering efforts in business methodology, strategy, and organizational goals. Accountable for the management and execution of continuous data quality standards, controls, metrics, and Data Concern Remediation Management.

Qualifications:

• Bachelor’s degree or equivalent, in Computer Science, Computer Engineering, or a related field
• 6 to 8 years of progressively responsible experience in the job offered or in a related IT occupation performing data analysis within the information technology industry.
• Six (6) to Eight (8) years of experience must include:
• Working with data governance, data risk control frameworks, Enterprise architecture frameworks, and policy development to ensure compliance with industry regulations and standards and optimize enterprise-wide data management practices.
• Utilizing data and analytics tools, systems, and processes as well as Enterprise Architecture Platforms, Anti-Money Laundering, Know-Your-Customer, Customer Due Diligence, Householding, Master Customer Record process, and systems to leverage insights for strategic decision-making, enhancing regulatory compliance, and streamlining operational efficiency for improved customer experience and risk management outcomes.
• Utilizing Data Operating Model practices, Data Governance, and Data Compliance within a financial services firm to establish and maintain a robust framework for data management, optimizing data quality, and facilitating strategic decision-making processes.
• Assessing and challenging adherence with policies and standards including data quality and adoption of data governance capabilities and initiatives
• Utilizing project management methodologies and tools to plan, execute, and monitor projects in listed domains, ensuring timely delivery, resource optimization, and stakeholder satisfaction while adhering to budgetary constraints and quality standards.

mm2 Entertainment is Singapore’s leading media entertainment and content company with regional offices across Asia and the United States. The mm2 group of companies champions “Content and Media for Asia” with integrated businesses across the content, entertainment cinema, event and concert industries across the globe.

We are seeking a highly motivated and experienced Head of China Music Business Developmentto join our dynamic team. This is a newly develop role which seeks to help the company to expand and develop new business opportunities in the vibrant Chinese music industry.

Key Responsibilities:

• Develop and execute strategic plans for market entry and expansion within the Chinese music market.
• Market research and identify potential opportunities and market trends, while developing and implementing strategies to meet the market’s needs.
• Build and maintain strong relationships with key industry players in China, including record labels, music publishing companies, live music venues, and streaming platforms.
• Identify and pursue potential partnerships with business partners, stakeholders to create a new eco-system for China music market.
• Explore and develop new revenue streams through collaborations with industry partners.
• Exploring new business opportunities in Chinese language live performances.
• Leading a high-performing team to develop new business opportunities in China music.
• Foster a collaborative and results-oriented team environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Master's degree in a relevant field is preferred.
• Minimum 8 years of professional experience in music business development, marketing, or international relations.
• Candidate must have a good knowledge on knowing the market dynamics, key players and culture nuances.
• Proven track record of success in developing and executing strategic partnerships.
• Candidates with strong network and connections in the China music industry is beneficial for this role.
• Excellent communication, interpersonal, and negotiation skills.
• Fluency in both English and Mandarin Chinese (written and spoken).
• Frequent travelling to China for work is required for this role.

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role/ hospitality industry
• Proficient in MS Office Word, Excel will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays

6 working days (5 working days followed by 1 rest day)

2 rotating shifts (10am to 6pm / 2pm to 10pm)

For interested applicant, kindly indicate your notice period and expected salary in your resume.

Introduction:

In this role, you will report to the IT Business Engagement Manager, APAC, providing crucial support for IT projects and addressing evolving business needs. Working closely with business users, IT teams, and external vendors, you will play a key role in gathering, documenting, testing, and supporting IT solutions to ensure seamless delivery.

We are looking for a detail-oriented, analytical professional with expertise in business analysis, application maintenance, and project management within IT solution implementation. Join our dynamic team in Singapore and help drive impactful technological solutions across the organization.

Your Main Responsibilities include, but not limited to:

• Collaborate with business stakeholders to gather, document, and translate business and non-functional requirements into technical specifications.
• Conduct comprehensive analysis, including data analysis, business process mapping, and system flow documentation.
• Lead workshops to facilitate requirement gathering discussions.
• Oversee technical reviews, create test scenarios, and support testing and deployment activities for IT projects.
• Lead discussions with APAC IT teams and vendors to identify suitable IT solutions, define scope and timelines, and ensure on-time, high-quality project deliverables.
• Proactively communicate project statuses and updates to business stakeholders and IT management.
• Provide effective application support, ensuring timely resolution of user issues and meeting service level agreements by collaborating with IT and vendor teams. Serve as the bridge between end users and the development team regarding software functionality.
• Support project team in managing vendors for application evolution, maintenance and support tasks.

Minimum requirements:

• Bachelor’s degree in Information Technology or a related field.
• Preferably 5 years of relevant working experience in managing enterprise or regional application maintenance and IT projects.
• Good understanding of Qliksense dashboarding tool.
• Strong verbal and written communication skills, including the ability to present effectively.
• Solid understanding of the software development life cycle and the core components of an information system, including application layers, infrastructure, and security.
• Familiarity with low-code technology and data analytics techniques.

Job Description & Requirements

• Coordinate and Supervise project work on various site
• Manage project schedule
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Diploma/Degree in Electrical or any engineering field
• Fluent in English, both written & spoken
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

• Carry out inspection of sites
• Photo taking regularly, weekly and monthly basis
• Prepare photo reports on daily, weekly and monthly basis
• Assess and monitor project status on weekly, fortnightly and monthly basis
• Preparing documentation and reporting on daily, weekly, fortnightly and monthly basis
• Follow-ups to inspection observations
• Report to Senior Project Manager on daily and regular basis
• Carry out other project-related duties as required.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates

The Underwriter – C11 is an intermediate level role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Degree in Quantitative Fields such as Economics, Engineering, Operations Research, Business Finance, or Mathematics.
• Previous experience in credit risk management or equivalent training and experience preferably in the financial services industry.
• Ability to apply credit and risk principles toward business goals.
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.
• Must be highly organized and able to work in a fast-paced environment managing multiple projects and possess effective.
• Interpersonal, organizational and analytic skills.

Education:

• Bachelor's/University degree or equivalent experience

Description

Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

Proven experience in sales or business development within the IT Services & Consulting industry

Proven ability to acquire new clients and achieve sales targets in the APAC region.

5+years of experience in sales or business development within the IT sector.

Strong knowledge of IT services and solutions.

Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

Strong understanding of the sales process and client relationship management.

Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

Familiarity with recruitment processes and project staffing.

Responsibilities

· Providing guidance and input to the team on the tendering, execution, and completion of all projects to meet budget and timeline requirements.

· Lead fit out team on site and project meetings with clients.

· Collaborate with internal teams to review MEP, Commercial, Contracts for project tenders and execution.

· Liaise with Finance & Administration divisions to ensure that operational processes are streamlined and in line with business objectives.

Requirements

· Must be able to communicate in Chinese and English and local dialects with all parties involved in construction.

· Ideally 10 years of practical working experience with 10 years in Corporate Office / Retail Projects in a Main contractor in a Senior Management role.

· Strong leadership skills and experience in managing a team of departmental heads.

· Ideally Degree or Diploma in Engineering / Construction or equivalent (Not a must). BCA issued certificate holders are also welcomed.

· Certificate in Construction Safety Course for Project Managers.

· Good knowledge of local authority requirements and engineering standards.

· Align the expectations of key stakeholders of each project, to ensure timely information is shared - from Project Strategy, Design, Timing and Commercial expectations.

· Proficiency with Microsoft Office applications, familiarity with AutoCAD.

· Proficiency with MS OneDrive / Sharepoint.

· Appreciate and good drive in quality works.

· Can-do attitude.

Perks and benefits

· Flexible work arrangement

· Medical Benefits

· Transport Allowance

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

We are seeking a motivated and proactive Business Development Intern to join our team. In this role, you will support our business development efforts, working collaboratively with the team to identify opportunities and contribute to achieving company goals.

Key Responsibilities:

• Assist in researching and identifying potential business opportunities and partnerships.
• Support the team in preparing presentations, proposals, and other business documents.
• Coordinate and maintain communication with existing and prospective clients.
• Help manage and update databases, reports, and sales materials.
• Participate actively for projects and events.
• Participate in brainstorming sessions to generate new ideas and strategies for business growth.
• Provide administrative and operational support to ensure the smooth execution of business development activities.

Job Requirement:

• Team player, collegial and accountable.
• Take pride in service standards and patient care.
• Responsive and willing to learn.
• Excellent verbal and written communication skills.
• Dynamic and self-motivated individual with good organizing abilities, interpersonal skills.
• Able to build and leverage relationships into business goals.

Job Description & Requirements

Requirements Analysis & Elicitation – Preparing Business requirements document.

Experienced in high volumes of functional user stories authoring

Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.

Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.

Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.

Work closely with Technology to ensure proposed solution aligns with requirements.

Monitor and manage risks /issues related to requirements and scope-creep.

Assist in translating business requirements into test scenarios.

Mandatories are:

Experience in Corporate Payments/Transaction monitoring

Candidates should be proficient in

Corporate Banking

Knowledge of scams and their modus operandi

Payment Fraud

Internet Banking

Regulatory and compliance around online payments

Experience in Business Analysis. 5-8 years

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

$3,500 - 7,000

About our client: Our client is a leading global pharmaceutical manufacturing company.

*This role will be hired on a 1 year contract to support our client's project, with possible extension / renewal*

About the role:

• Demonstrate the ability to lead technical projects from concept through implementation in collaboration with the Process Engineering team.
• Perform activities such as incoming goods inspection (IGI), FAT/SAT, and installation verification for new equipment and modifications to existing equipment.
• Assist with the execution of qualification protocols for IQ and OQ.
• Support all phases of engineering project implementation to ensure alignment with scope, schedule, budget, quality, and safety requirements.
• Be capable of reading and understanding PCS7 Functional Specifications, ensuring they are fit-for-purpose and aligned with business needs.
• Coordinate with the Automation team, as well as with manufacturing and MSAT teams, for improvements or implementing changes related to software FAT.
• Collaborate with engineering consultant firms and process engineers to support and complete tasks within the schedule for new and modified equipment, including:
  o Reviewing P&IDs, standard detail drawings, URS, etc.
  o Involving in Factory Acceptance Testing (FAT) of all process equipment, when applicable.
  o Coordinating inspection site installation of new equipment upon delivery.
  o Reviewing Vendor Turnover Packages and Construction Trade Turnover Packages.
  o Reviewing functional specifications.
  o Participating in Software FAT using PCS7, if applicable.
  o Assisting in commissioning and qualification of new or modified equipment in Cell Culture or Downstream (Purification) areas, including reviewing and executing C&Q documents.
• Target delivery of results on the first attempt.
• Adhere to applicable Environmental, Health, and Safety (EHS) requirements.
• Commit to maintaining fair and respectful relationships with others and behaving according to the company's code of conduct.
• Perform other duties as assigned by process engineering team members or management.

About you:
• 3 to 5+ years of experience in Upstream/Downstream bioprocess operations and demonstrated experience in equipment design within the pharmaceutical/biopharmaceutical industry.
• Experience in an engineering role supporting cGMP operations in a pharmaceutical/biopharmaceutical manufacturing plant is highly desirable.
• Experience in the design and operation of biopharmaceutical manufacturing equipment and facilities.
• Experience in the management and coordination of engineering and construction management consultants, equipment vendors, and contractors.

Key Skills and Competencies:
• Process and equipment knowledge of biological drug substance manufacturing processes; expertise in downstream unit operations is highly preferable.
• Knowledge/experience in change control management and deviation investigation & closure.
• Understanding of equipment commissioning, various stages of qualification, and process activities.
• Thorough knowledge of current Good Manufacturing Practices (cGMP) and Good Engineering Practices (GEP).
• A solid understanding of design principles and standards within biopharmaceutical facilities.
• Strong knowledge of sanitary design aspects of biopharmaceutical manufacturing equipment.
• Ability to communicate effectively, both in writing and orally, at all levels.

*Please note that only shortlisted candidates will be contacted.*

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

About our client: Our client is a leading global engineering, procurement, construction & management company, delivering large-scale high-tech, and industrial building projects.

About the role:

· Drive the progress of all design elements in alignment with the Design Checklist.

· Prepare electrical tender packages, including specifications and drawings.

· Stay updated on industry trends and best practices to maintain technical competency.

· Manage the tendering and estimating process for electrical works prior to project award.

· Compile and review the Operation and Maintenance Dossier for projects.

Responsibilities:

· Ensure the System Supervisor receives the latest shop drawings, space management drawings, specifications, approved technical submittals, and any scope changes.

· Provide the System Supervisor with a comprehensive briefing on the awarded scope of work, the tender technical documents, and any contractual revisions to the tender documents.

· Evaluate technical submittals to ensure compliance with project specifications and client requirements.

· Approve Test Packs throughout the construction process, ensuring each step is completed properly.

· Communicate testing and commissioning criteria to the System Supervisor.

About you:

· Bachelor's degree in Electrical Engineering.

· 10 years of experience in electrical design.

· Advanced proficiency in Microsoft Office software (Word, Excel, Outlook, PowerPoint), as well as PDF document generation and management.

· Strong foundational knowledge in electrical design, specifically in areas such as: Lighting Design, Cable Calculations, Short Circuit Calculations

· Basic understanding of local codes and practices for design implementation.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

About our client: Our client is a leading global engineering, procurement, construction & management company, delivering large-scale high-tech, and industrial building projects.

About the role: Support the design and construction management of various Civil and Structural Systems for industrial buildings, with a focus on concrete and steel structures. Assist in the development, design, and execution of these systems across multiple projects.

Responsibilities:
- Support Project Managers in delivering projects on time, within budget, and following quality standards.
- Prepare, issue, and assess tender packages for construction projects.
- Collaborate with Architectural, Process, Mechanical, Electrical, and Quantity Surveying teams to ensure design and construction alignment.
- Address and resolve site-related design issues efficiently.
- Communicate and coordinate with consultants and subcontractors to ensure smooth project execution.
- Manage timely submissions and approvals from relevant local authorities.
- Stay updated on the latest industry practices, engineering trends, and technical advancements to maintain a high level of competence.
- Undertake additional duties as assigned by management.

About you:
- Bachelor's degree in Civil Engineering.
- 3 to 5 years of experience in design and construction.
- Preferably with experience in industrial building design and construction, with a focus on precast structures and long-span roof trusses.
- Hands-on site experience in piling, sub-structure, and superstructure works involving reinforced concrete, steel structures, and precast elements.
- Experience collaborating with Process, Mechanical, and Electrical teams, as well as Quantity Surveyors.
- Proven ability to liaise effectively with consultants and contractors.
- Experience in reviewing shop drawings for precast and steel structures, and providing detailed design input for computer-aided design teams.
- Strong knowledge of element design based on relevant codes and standards.
- Proficiency with structural design software such as STAAD-Pro, Prokon, Orion, or similar tools (if applicable).

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

About our client: Our client is a leading global engineering, procurement, construction & management company, delivering large-scale high-tech, and industrial building projects.

About the role: Lead the design and implementation of Extra-Low Voltage (ELV) systems for large-scale projects, spanning the tender, design, procurement, construction, commissioning, and client acceptance phases. This includes designing control systems, instrumentation, cabling, and cable support systems for industrial, commercial, and process equipment facilities, with support from the Lead Engineer as needed.

Responsibilities:

• Laed the design of control systems, instrumentation, cabling, and cable support systems for industrial facilities, process equipment, and commercial buildings.
• Design and implement Life Safety Systems, including Public Address, Access Control, CCTV, Gas Detection, and Fire Alarm systems, with guidance from the Lead Engineer if necessary.
• Design IT cabling systems, with support from the Lead Engineer as required.
• Develop essential project documents such as P&IDs, instrument and I/O lists, Sequence of Operations, Logic Diagrams, and Cause-and-Effect matrices with support from the Lead Engineer.
• Manage ELV packages throughout the project lifecycle, including design, procurement, and construction, ensuring timely and successful completion.
• Coordinate and schedule ELV supervisors' activities to meet project milestones.
• Collaborate with other disciplines during the design phase to integrate their requirements into the ELV system design.
• Conduct technical evaluations of vendor submissions and approve shop drawings.
• Prepare procedures for testing and commissioning individual systems and oversee subcontractors during the commissioning phase.
• Supervise ELV engineers, designers, and draftsmen in preparing detailed design documents, such as cable routing plans, hookup drawings, wiring diagrams, schedules, and P&IDs.
• Prepare ELV system tender packages, including specifications and drawings.
• Ensure familiarity with the latest country codes, industry practices, and engineering trends.
• Contribute to tendering and estimating for ELV system works during the pre-award phase.
• Evaluate and provide recommendations during technical bid evaluations and project execution.
• Compile and review the Operation and Maintenance Dossier for projects.

About you:

• Bachelor's degree in Instrumentation and Controls Engineering.
• At least 8 years of experience in the design and construction of control systems.
• Proven experience in designing, installing, programming, and commissioning processes and building control systems.
• Expertise in designing, selecting, installing, and commissioning instrumentation for process and building control systems.
• Experience with Extra Low Voltage (ELV) systems, including Fire Alarm, Security Systems, and IT data networks.
• Background in advanced technology facilities, life sciences, chemicals, energy, environment technologies, high-tech infrastructure, and process automation.
• Solid experience in construction management, particularly in ELV systems.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

About our client: Our client is a leading global engineering, procurement, construction & management company, delivering large-scale high-tech, and industrial building projects.

About the role:

• Oversee the entire design process from conceptualization through to implementation and final handover.
• Ensure all designs comply with local authority codes and regulations.
• Integrate sustainability targets into the design to meet environmental and energy efficiency goals.
• Prepare tender documentation, including project specifications and contract schedules such as Summary of Tender and Schedule of Rates.

Responsibilities:

• Serve as the Work Package Owner (WPO), managing the progress of design packages to completion with the support of the supervisor and QAQC team, and ensuring final handover documentation is in order.
• Manage the design process in alignment with the Design Checklist to maintain consistency and quality.
• Lead subcontractor progress meetings, ensuring clear communication and timely updates.
• Chair weekly client meetings with the Architectural Department to provide project updates and resolve issues.
• Collaborate with Quality Assurance and Quality Compliance engineers to ensure alignment between supervision goals and specification requirements.
• Assume the role and responsibilities of the Lead Architect in their absence, overseeing the project's architectural needs.
• Mentor junior architects, focusing on developing their skills to support the company's growth and ensure a well-trained workforce.
• Ensure the Architectural System Supervisor receives the current approved plans, shop drawings, and detailed briefings on the awarded scope of work, tender documents, and any revisions.
• Promote safe working practices to safeguard the health and well-being of employees, subcontractors, and customers.
• Execute work tasks professionally and responsibly while protecting the company's interests.
• Maintain a clear understanding of your scope of work and Exyte's obligations to the client.
• Participate in all phases of the project, from pricing and design to construction, commissioning, and final acceptance.
• Contribute to Operational Excellence by promoting initiatives such as the Knowledge Centre, Digitalization Tools, Lessons Learned System, Sustainability efforts, and other operational improvements.
• Take on ad hoc duties as determined by management.

About you:

• Bachelor's degree in Architecture, preferably from a university accredited by BOA.
• Bachelor of Science in Architecture (Hons).
• Preferred certifications include Autodesk Revit, BCA Green Mark Manager, BCA Universal Design Assessor, LEED-AP, WELLS-AP, Design for Safety, etc.
• 7-8 years of professional architectural experience, with at least 2 years in fast-track projects.
• Experience in designing and constructing architectural services systems, especially within fast-track projects for industries like Semiconductor, Sustainable Energy, Pharmaceutical, Nutrition, Healthcare, or Biotech.
• At least three years of international experience in a high-tech industry or other multi-disciplinary construction environment.
• Minimum two years of experience in a leading architectural position on a fast-track project, including one year of managing multi-discipline projects.
• At least two years of experience managing staff, including coaching, mentoring, and staff development.
• Experience in implementing internal change strategies.
• Proven expertise in strategic and operational planning and execution.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

About our client: Our client is in the Utilities industry.

About the role: This role will be based in either Singapore or Taiwan and will require travel across several Asian countries, primarily Taiwan, Singapore, Japan, South Korea, Hong Kong, and China.

1) Market Management

• Owner of the development of the ME market for the zone and the zone ME Strategic KA’s regional leadership as relevant
• Liaise with Group GMD (Group Market Director), adapt to local/zone context the Group’s operating model
• Organize zone C-level meetings with ME Strategic Accounts
• Active survey and knowledge on the ME Market and Key Players’ needs and solutions developed (Competitors watch). Ensure the right timed go-to-market testing of the Innovation topics with well selected ME Key Accounts
• Define and develop solutions (across all portfolio of solutions & business models: water - including water technologies, energy, waste management) that could answer or/and anticipate the market/clients’ needs and trend with the support of the technical/marketing teams

2) Key Accounts Management

• Management of the Zone’s ME Strategic Key Accounts/Prospects (client stakeholders mapping, engagement & networking, anticipate the clients’ needs and trend, develop long-term innovative partnership…)
• Coordinate commercial response to solicited and unsolicited market opportunities
• Establish the stakeholders mapping of the Clients and their clear decision making process (technical, economic and business buyers)
• Establish a clear competition landscape
• Establish the first commercial contact, propose and test different solutions with the clients and eventually coordinate the transition to the project team while remaining part of the project team and the owner of the commercial actions.

About you:

• Bachelor’s Degree (min) or Master, preferably with technical or/and commercial background
• At least 10-15 years of experience working for a leading company in the Microelectronics industry, with preferably the experience in Asia and in Strategic Planning, Commercial Development, Marketing, Strategic Partnership, Operation…
• Able to travel in Asia for short periods on mission
• Leading commercial Knowledge of the ME Market Drivers and Key players, familiar with ME manufacturing processes and supply chain environment
• Own or/and able to build up and develop a strong commercial network at all levels, including C-Level relationship within the ME industry and clients in Asia
• Commercial experience for unsolicited proposal
• Familiarity with managing multi-stakeholders projects, including the corporates
• Experience of being a critical resource within a multidisciplinary project team
• Commercial mindset with high creativity based on market and client demands
• Quick Learner and curious to learn, especially with regard to the company's business (business models, water-energy-waste management solutions and values proposition…)
• Empathy, Open minded, team player
• Able to work in multi-disciplinary and multi-cultural environments
• Good communication skills, strong team spirit and high performance achiever
• Highly self-motivated to achieve a successful career in business development
• Ability to work with remote and matrix management’s requirements and constraints
• Ability to manage multiple projects across countries, Business Units and with different stakeholders both internal and external.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Summary:

This role is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.