Job Descriptions

• Assist consultants in preparing and organizing project documentation, including detailed reports, training materials, and meeting notes, ensuring accuracy and consistency.
• Support project administration by tracking project milestones and monitoring timelines.
• Ensure project tasks are progressing according to schedule and communicate updates to relevant stakeholders.
• Participate in client meetings, workshops, and presentations. Capture key discussion points, provide support as needed, and contribute to client-facing activities to ensure project success and client satisfaction.

Job Requirements

• Comfortable working closely with consultants, clients, and various stakeholders to ensure effective project coordination and communication.
• Strong attention to detail, with a commitment to accuracy and high-quality work in all documentation and project deliverables.
• Ability to manage multiple tasks and timelines, prioritising effectively to meet project deadlines.
• Eager to learn and adapt, with a proactive attitude toward taking on new challenges and contributing to project success.
• Skilled in Microsoft Office 365, with experience in Excel, PowerPoint, Outlook, Word, Teams, Forms, SharePoint, and OneDrive being a plus.

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred
• Only Singaporeans may apply
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 3 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred.
• Only Singaporeans may apply
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

Job Requirements & Quality:

1. Manage a team of ground crew

2. Team communication in working dynamics

3. Manage and handle query and trouble-shoot

4. Monitor service quailty

5. Plan schedule and duty

6. Drive efficiency and effectiveness in the team

7. Ensure procedures and process in place

8. Maintaining quality and standard

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Highlights

Salary: Up to $5000 per month

Contract Duration: 6 months (Convertible to perm)

Working Location: Nearest to Buona Vista MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

Talent Acquisition:

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organisation’s goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management:

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention:

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes:

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Human Resources, Business Partnering or related disciplines.
• Strong team and stakeholder management.
• Proficient in using Microsoft Offices

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

About the role

McConnell Dowell is looking for a Senior Project Engineer with marine construction works experience for our project in Singapore.

Key Responsibilities

• Ensure the effective Engineering, Planning, Quality, Survey, Cost Control, and Scheduling functions for the project.
• Adherence to all requirements of the McConnell Dowell Project Execution Plan.
• Compliance with the Safety and Environmental Responsibilities (attached).
• Assisting Project Manager and Construction Manager with daily site activities.
• Monitoring/reporting site progress (direct employees and subcontract works).
• Formulation of procedures for construction activities.
• Interact with client personnel, and represent McConnell Dowell in a professional way.
• Attendance and contribution to prestart, internal, HSE, and client meetings.
• Adherence to all relevant legislation at work.
• Promotion of MCD Core Values and Safety Culture.

About You

• To be considered for this role, you will have;
• Degree in related engineering discipline.
• 7-10 years of relevant construction works in marine works i.e jetty, pier, wharf, port etc.
• Good interpersonal and communication skills.
• Able to work on alternate 6-day work week.
• Transport pick up at Tanah Merah MRT.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Job Description:

• Preparing of costing for project tenders and quotations.

• Carry out project planning, material requisition, cost control, project management and documentation.

• Responsible for all activities on the project, the field team and people on site ensuring that quality and safety standards are not compromised.

• Ensure all works carried out in a safe manner and in compliance to safety procedures.

• Projects must be delivered on time, within budget and in accordance with the contract scope and specifications.

• To prepare and submit progress and ad-hoc reports for projects.

• Liaison will be required with the client for design and with management team, supply chain and vendors, suppliers, sub-contractors and internal support functions.

• The candidate will be fully accountable for the overall financial result of each project and will be expected to regularly monitor and review progress against plan and where necessary to take action to mitigate on overspending in costs.

Job Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree in Engineering (Civil), Engineering (Mechanical), Project Management or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position.

Job Description & Requirements

• Coordinate and Supervise project work on various site
• Manage project schedule
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Diploma/Degree in Electrical or any engineering field
• Fluent in English, both written & spoken
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Rainbow Centre envisions a world where persons with disabilities are empowered and thriving in inclusive communities. We believe that inclusion and diversity make our communities and workforce whole and stronger and we aspire to build a workforce that is empowered, inclusive and thriving.

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre (RC) has a competent and passionate workforce to meet the aspirations of our service users. The Senior Specialist, People & Culture (Business Partnering) will provide strategic HR advice on employee matters, analyze metrics to improve work relationships and productivity and ensure compliance with relevant manpower regulations and policies for portfolio units.

Key Accountabilities

Plan HR and workforce strategy and organisation development

• Deliver HR strategies and plan to organisation’s current and future business strategies in consultation with business leaders
• Maintain high service quality standards, service level agreements, and service excellence metrics according to service management framework
• Advise unit leaders of portfolio unit(s) on implications of current and future workforce supply and demand

Develop and engage talent

• Support and execute RC’s learning and development strategies for portfolio unit(s) and meet organisational requirements
• Work with unit leaders to align career goals, aspirations and rotations of the workforce with the RC’s strategies
• Guide unit leaders and communicate to people managers to cascade KPIs and performance goals to their employees and communicate performance ratings

Discipline and conduct Exit Management

• Guide unit leaders to comply with legal obligations when dealing with voluntary exits
• Manage cases of grievance handling, management of misconduct, involuntary exit decisions and alternatives in compliance with legal obligations alongside unit leaders
• Suggest alternate HR policies to unit leaders to minimise the impact of redundancies

Analytics and insights

• Understand the organisational strategy and competitive environment in which RC operates in, and determine its potential implications on the workforce
• Look across a series of data and anticipate implications on HR practice; Leverage on technology to effectively deliver quality HR services including benefits administration, database maintenance, training administration, reporting and analyses
• Deliver future-ready HR policies and strategies, referencing local and global HR trends and best practices, taking into consideration context, economic outlook and available support to meet organisational needs

Relationships and communication

• Deliver high impact, consistent and accurate messaging using appropriate tools to drive engagement, aligned with the organisation-wide communications strategy
• Employ negotiation and conflict management skills to help different parties achieve their desired outcomes
• Understand organisational and individual challenges, work with portfolio unit(s) leaders to define the problem and identify root cause of the people related issues, providing resources to advise portfolio unit(s) leaders to determine the appropriate course of action in people related matters

Develop Self and Others & Innovate for Greater Impact

• Support long-term objectives for the HR business partnering function that align with the strategy of the organisation
• Collaborate with the BP and larger P&C team to translate business strategy into annual performance goals and departmental objectives
• Proactively seek learning and upskilling opportunities and set stretch goals to drive own professional development

Job Holder Requirements

• A good tertiary qualification in Human Resource Management or related field
• 5 years of relevant experience, with at least 2 years in a Business Partnering role

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

As the Project Manager of Motorrad, BMW M and GKL segments, this person must be able to lead with resolute and yet maintain enough flexibility to be opened to new challenges and tasks and have a clear understanding marketing projects and events.

Job Description:

• Requires executing existing marketing plans according to business requirements
• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications (e.g. advertisements, targeting), ongoing operational communications (e.g. localised brochures, flyers, spec cards for all models, promotional flyers, SCs selling kits),
• Launch communications (e.g. launch campaigns and materials, SCs’ sales kits), maintain PML and Motorrad digital presence and CRM-related communications (e.g. EDMs, newsletters
• In line with the communication efforts, evaluate and plan media channels to ensure maximum reach and minimal cost for all campaigns.
• All events conceptualisation, planning, budgeting and execution for new car launches (launch of new models or facelifted models), BMW Motorrad new bike launches and community events, tactical events, where applicable (Singapore Motor show, roadshows & car expo events), partnership events and showroom activities & events.
• Management of the GKL & M showroom spaces and new car deliveries with BMW Retail. Next. This includes ensuring the processes, customers’ experience for the Performance Lounge (L3) as well as the showroom area (L2) and delivery bays (L2) are prepped and adhere to the Retail. Next guidelines at all times.
• Lead for all Motorrad, M and luxury segment engagement events.

Requirements:

• Minimum a degree in Marketing/Business Administration or equivalent
• Proven experience in marketing field, preferably in luxury sector
• Willing to commit for 6-months Contract for maternity cover

Sime Darby, ranked No. 25 in the Fortune Southeast Asia 500 list, is the parent company of Sime Darby Motors, a leading automotive player in the Asia-Pacific region. With a presence in nine markets—Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan—Sime Darby Motors is invested across the entire automotive value chain, from assembly, importation, distribution, and retail, to after-sales services and rental. With over 13,900 employees across these markets, we are committed to delivering excellence in every aspect of our business

Who are we?

NEP Singapore, part of the NEP Group, privately owned international production company, is a trusted partner, committed to the highest quality broadcasting solutions. We are the market leader in broadcast engineering of a wide array of professional sports. A renowned supplier of leading-edge technologies for multi-platform programs, we provide facilities and crew for premiere international events around the world.

Purpose of this position: To plan and manage the inventory and allocation of equipment to ensure maximum resource utilization.

Essential Duties/ Responsibilities:

• Communicate with your team to understand status of equipment planning for each project.
• Support your team by preparing a draft packing list according to Engineering equipment breakdown list prepared by Technical Managers.
• Understand equipment which are away and supposed to be part of the packing list once arrive back to the base and track them to ensure tested and prepared.
• Follow up with engineering and warehouse teams to update the serial numbers of requirement in the packing list as they prepare.
• Keep the packing list updated for any changes required by client or technical manager.
• Share the final packing list Logistics team to ensure they have the completed and final version of packing list for their communication with external (i.e. Shipping agent or clients) and preparation of shipping documents.
• Work closely with the warehouse team with quality control process by random cross checking prepared equipment against the final packing list before departure of the shipment.
• Archive the final packing lists signed by the shipping agent at the time of equipment collection.
• Support your team with for maintaining inventory by recording SNs of newly purchased CAPEX and removal of written-off CAPEX.
• Labeling the equipment/parts according to company’s standards
• Assist in Physical Inventory Process

Core Attributes and Functional Competencies

• Minimum 3 years experience in materials planning or inventory management is essential.
• Effective Interpersonal skills.
• Ability to plan and organise work tasks in a systematic way.
• Ability to guide junior level staff to perform their role.
• Composed and ability to manage work activities under a fast-paced environment.
• Demonstrate flexibility in work arrangement and ability to prioritise.
• Competent and being able to manage at least two (2) areas of job knowledge with grasp of the various broadcasting equipment / components.
• Meticulous and eye for details
• Proficient in Excel Skills

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Business Continuity Planning:

• Develop and update business continuity plans to address potential threats and risks to the organization's operations.
• Collaborate with key stakeholders to identify critical business processes and establish recovery time objectives.
• Audit the process for regularly reviewing and updating the BCP to reflect changes in the business environment, technology, or staffing.

Risk Assessment:

• Conduct regular risk assessments to identify potential vulnerabilities and areas of improvement in business continuity strategies.
• Analyze and prioritize risks, providing recommendations for mitigation and preparedness measures.

Emergency Response:

• Develop and oversee emergency response protocols and procedures to ensure a swift and effective response to crises.
• Coordinate with relevant teams to conduct regular drills and simulations for emergency scenarios.

Training and Awareness:

• Provide training sessions to employees at all levels to enhance awareness and understanding of business continuity plans and procedures.
• Foster a culture of preparedness and resilience throughout the organization.

Incident Management:

• Establish and lead an incident management team to respond promptly to disruptions, minimizing impact and downtime.
• Coordinate communication strategies to keep stakeholders informed during incidents.

• Bachelor's degree in business, Risk Management, or related field. Master's degree or professional certifications in business continuity (e.g., CBCP, CBCI) is a plus.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Plumbing and Sanitary Company located at Henderson Rd have vacancy for Project Engineer

Requirements:

1) Have minimum 2 years experience in Plumbing & Sanitary Works (Preferbly HDB Projects)

Job Scope:

1) Liaise with Main Contractor on schedule and operations

2) Responsible for meeting schedule and in charge of site operations

3) Coordinate with drafters on drawing matters

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as VP - Business Command Center - Major Incident Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Job Summary: The Applications Support Senior Manager within the ICG Business Command Center (BCC) / Cyber BCC will be responsible for providing a business centric ICG Cyber event response. In addition the individual will be responsible for managing
Major Incidents and contributing to stability initiatives driven by ICG Production Support, Product Management.

Job Description:

The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Markets & Securities Services (Investor Services, Issuer Services and Direct Custody & Clearing) business organizations globally. The BCC provides centralized command and control functionality associated with incident and problem support, ensuring continuous improvement of the quality of our service offerings. The group is responsible for enhancing business, operational, and support processes by ensuring transparency, consistent severity and impact assessment, rapid resource engagement, appropriate escalation, and timely communication during outages. Global Business Command Center (BCC) responsibilities include, but are not limited to: Cyber Event/Incident response in co-ordination with the InfoSec, Business and Technology partners.

• Support remediation of Level 0 GEM/Vulnerabilities across the ICG app/infra landscape.
• Support SWIFT Network Security Alert process
• Participate and support Regional/Global/EMT/PS organization level Table Top exercises
• Work with Regional Cyber BCC Leads from other geographic locations to build a strong partnership and year round focus on Cyber
• SWAT-BCC preparedness.

Major Incident Management:

• Facilitate the coordination, communication and escalation of incidents impacting the delivery of TTS and Securities Services to the client
• Serve as a liaison between the Business and Technology teams, promoting rapid escalation of incidents or market events, lending a business perspective to remediation options, and translating technical details into laymen’s terms.
• Monitor ServiceNow dashboard and incident metrics
• Use knowledge and experience, applicable to the incident, to determine the appropriate assessment of impact, severity, and ownership
• Use management and/or leadership skills to ensure the incident recovery team is properly organized, managed, and effectively communicating throughout the life of the incident
• Manage and drive incidents to successful completion and ensure overall Incident management goals and milestones are met
• Review all Incident Management Status and Metrics Reports for accuracy, consistency and timeliness
• Project management and readiness of initiatives related to TTS and Securities Services stability and safety & soundness
• Contribute to effort to develop broad quality analytics to be used by senior leaders in forming quality strategy globally.

Job Skills / Qualifications:

• Proven leadership Experience in Financial Services, especially Cash Management, Transactional Banking and Trade Operations is a must
• Incident/Crisis management experience including: Ownership, Classification and initial support, Escalation/Notification Business Impact Analysis, Resolution Tracking
• Excellent written and verbal communication skills required to influence and negotiate with senior leaders across functions (may be required to communicate with external parties)
• Strong trouble shooting/problem solving skills
• Understanding of Project Management standards
• Experience working with global, multi-region initiatives, projects and teams, including large matrix organizations
• Ability to influence partners and drive cross-functional work reaching optimal solutions to complex problems.
• Attention to detail, comprehensiveness of content and ability to see multiple assignments to completion under aggressive deadlines
• Flexibility to support global time zones, including some on-call weekend support
• Strong client focus
• Strong interpersonal skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• BA/BS with 10+ years relevant work experience
• 3 + years people management or leadership experience in Trade & Treasury or Securities Services, Business,
• Operations, Technology and/or Client Service
• Strong MS Office - Excel, Word, Power Point. Excel, Teams, SharePoint, Visio skills are a must.
• Ability to work independently, ability to multi-task and drive multiple assignments to completion.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description & Requirements

As a Management Trainee, you will be undergoing a training of 6-12 months on the following:

• Manage outlets with proper planning of manpower
• Maximizing sales and profitability of outlets
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly; follow up on the training progress of employees
• Ensure compliance in all areas of outlet operations, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Candidate must possess at least a Diploma or Degree preferably in related fields
• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays

Possess positive attitude and initiative

IT Project / Operations Manager, Airport Systems
We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT
operations excellence for our airport. The candidate will be responsible for requirements analysis,
technical assessment, project management, solution deployment, operation management of Airport IT
solutions and IT Managed Services.
The candidate will be expected to perform the following roles & responsibilities:
• Work closely with various airport stakeholders, both internal and external, to gather user
requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key
performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical,
functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to
support operations of the airport. Candidates who are cognisant with industry best practices are
preferred.
• Perform, review, and enhance business and IT processes as part of the continuous improvement
effort

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Minimum two years of work experience in the related technical domains and industry.
• Strong analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• Self-motivated

Responsibilities

• Review and understand statement of works, drawings and schematics, to determine time to deliver and resource planning and management for the project period
• Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project
• Provide project management guidance to the team
• Identify and resolve site issues effectively and efficiently
• Provide regular project reports/updates to customers and stakeholders
• Manage customer expectations and requirements
• Ensure compliance with safety and industry standards throughout project lifecycles
• Coordinate turn-over of project to service department at the end of each project
• Measure project performance to identify areas for improvement

Requirements

• Diploma or Degree in Audio-Visual, Information Technology, Electronics, or equivalent
• Minimum 3 years project management experience in the AV industry
• Understand AV system functionality and installation processes and techniques
• Understand technical and construction documents
• Strong interpersonal skills; ability to work with diverse groups
• Effective communication skills
• Resourceful and able to adapt according to the changing environment
• Valid and current PMP Certification preferred

Job Responsibilities

Volunteer Management

• Explore, plan and manage all publicity & outreach efforts for volunteer recruitment and engagement initiatives and programs. Screen, plan and coordinate volunteer orientation.
• Conduct volunteer recognition and engagement programs to foster a sense of belonging for volunteers.
• Manage volunteer database and prepare timely progress reports on deployment and statistics.
• Plan, organise & coordinate other capability development and training initiatives for volunteers and community stakeholders.
• Conduct periodic checks to ensure volunteer well-being.
• Assess the needs of the organization and monitor the progress of volunteers.

Project Development

• To support in the development & delivery of new programmes/ initiatives/ workshops, not limited for volunteers, aimed at enhancing the care experience of seniors, caregivers and volunteers.
• Work with programmes team to support selected pilot projects/programmes from their development to implementation phases, i.e., finding volunteer resources, coordinating with community partners, with the goal to build and secure potential future programme funding.
• Seek key engagement platforms for seniors, caregivers, volunteers, community partners, universities/IHLs, health and social care professionals to co-create and spark new ideas to create a better health and social care system for all. The role involves end-to-end event planning and execution, publicity and marketing, liaison and coordination.
• Any other duties as assigned by the Head of Department.

Job Requirements

• Degree/Diploma in Social Work/Customer Relationship Management or equivalent.
• Minimum 1 year experience in Talent Management/Relationship Management or related.
• Possess excellent interpersonal skills, meticulous and task orientated.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Able to communicate in local dialects will be an advantage to converse with local dialects speaking stakeholders.
• Experience in Social service sector will be an advantage.

OBJECTIVES (GOALS)

Your main responsibility are handles order fulfilment processes and administrative tasks for the manager and team members to keep the project running smoothly. This may include ordering equipment and supplies, managing deadlines and workflow, and scheduling meetings and appointments to meet customer specific requested date.

DUTIES

• Prepare quotations after obtain costing from Engineering.
• Receiving and processing purchase orders from customers.
• Prepare, schedule, coordinate and monitor the assigned projects.
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• To work closely with team members and managers, and effectively manage problems as they occur.
• Interact daily with the clients to interpret their needs and requirements and represent them in the field.
• To create budgets and other important documents for companies and maintained in databases.
• Cooperate and communicate effectively with Manager and other project participants to provide assistance and technical support.
• Review engineering deliverables and initiate appropriate corrective actions.
• Liaise with vendor to ensure all technical queries are close in a timely manner.
• Any other ad hoc duties as assigned.

REQUIREMENT

• Diploma/Degree in Mechanical / Precision Engineering or other relevant discipline.
• Ability to work with multiple discipline projects
• Good verbal and written communication skills.
• Decision making ability and leadership skills.
• Good problem-solving skills.
• Proficient in Microsoft Excel functions.
• Time management and organization skills
• Systematic and meticulous in approach.
• Good communication skills & acts as a team player in a small dynamic team.

REPORTING

• This position reports directly to Marketing Manager.

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You are also required to perform these job functions:

• Data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
• Produce and deliver tracking and reporting for key KPI/SLA’s in the business
• Responsible for updating key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts, etc.)
• Perform ad-hoc data analysis to support the business initiatives
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Seek opportunities to drive innovation and process improvement within the reporting spectrum
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Possesses an analytics-related diploma or at least a Bachelor’s Degree
• Experience in extracting, transforming and porting data from source systems to data analytics platform(s) and reports
• Experience in conceptualising, designing, developing, testing, implementing and supporting agile data analytics platforms to support analytical initiatives of internal or external stakeholders
• Experience in analysing different types of data to support business needs and present the results in concise visualisation formats
• Has an inquisitive mind and proactivity to challenge the norms constructively
• Team player with good communication and presentation skills
• Detail oriented, independent and able to work under pressure to meet deadlines
• Experience in Salesforce, advanced Excel and PowerPoint would be preferred
• Ability to use analytical tools such as Tableau, Power BI, Looker, Klipfolio, Qlik, R, SPSS would be added advantage
• Adaptable to various stakeholders, business models and projects

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

What you will be doing:

• Attend site meetings and site walks with Owner, consultant and contractors.
• Conduct inspection and keep records for QA/QC. Including EHS matters.
• Administer the Hospital’s safety procedures and conduct periodic inspection on the provision of safety measures together with the Contractor’s site safety supervisor or representatives to ensure that the Contractor complies with the safety requirements.
• Generate “Site Observation Reports” to record findings and close out. Keep Register for easy tracking and reporting.
• Monitor project progress schedules and qualities standards, track Main Contractor’s program and report delay and/or work not start on planned start date.
• Issue Site Memo on the standard form and are to be copied to the Consultant/Owner.
• Report all unauthorized works carry out by the Main Contractor or any subcontractors immediately to Consultant/Owner including work carry out without approved drawings, Permit, PTW and or WMS.
• Inspect and monitor quality of materials delivered to site.
• Check all drawings (including working drawings, shop drawings, authority submission drawings and as-built drawings.
• Check and verify all work conform to drawings, specifications and instructions.
• Check and verify materials and workmanship conform to drawings and specifications.
• Ensure all installations are in accordance with the Tender Specification/Working/Shop Drawings and applicable local Codes, Regulation and Standards.
• Submit daily reports to the following day.
• Submit weekly reports every Monday.
• Keep and maintain QP attendance register.
• Keep and maintain BCA and all other authorities approved drawings, permit, NOA and the like at site office for easy verification.
• Keep and maintain all documents, drawings and/or permit issued by the Consultant/Owner. Keep a Register to ensure documents are latest and updated.
• Immediately notify Consultant/Owner any difficulties arising, decision required, variations required.
• Verify contractor’s progress claim.
• Conduct off-site testing and/or inspection in Contractor’s/Sub-Contractor’s/Supplier’s workshops, as directed by the Consultant/Owner.
• Check and report discrepancies found in drawings and/or specifications to the Consultant/Owner.
• Supervise tests or techniques specified in Contract or required Consultant/Owner.
• Check and verify dayworks sheets submitted the main contractor and keep copy for record.
• Report on site safety and housekeeping.
• Conduct site inspection for Phase completion and handling over purposes. Compile Defect List.
• Witness on all necessary testing at site.
• Perform other job-related duties as assigned.

You are:

• Possess at least Degree/Diploma/Trade Certificate in Mechanical/Electrical/Building Services Engineering.
• Minimum 5 years of experience as RTO on local projects. Retrofit of ACMV system experience would be added advantage.
• Familiar with local codes and regulations.
• Registered Resident Technical Officer (RTO) with IES/ACES
• TDAP and MMR vaccination is compulsory before start of work

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As a Business Development Executive, you will be responsible for driving the company’s revenue growth by identifying new business opportunities, building client relationships, and optimising sales processes.

You will work closely with the sales, marketing, and product teams to develop and implement effective business strategies. Your goal will be to expand the client base, increase revenue, and strengthen our market presence.

Key Responsibilities:

Market Research & Analysis:

• Conduct in-depth research on industry trends, competitor activities, and market needs.
• Identify emerging markets and business opportunities to target for potential growth.
• Analyse customer segments and preferences to refine the company's value proposition.

Lead Generation & Client Acquisition:

• Identify Potential Leads: Utilize various tools and platforms (e.g., LinkedIn, CRM systems, trade publications, and industry events) to build and maintain a robust pipeline of qualified leads.
• Outbound Prospecting: Engage in cold calling, emailing, and social media outreach to initiate contact with decision-makers and stakeholders in target companies.
• Networking: Attend industry events, trade shows, and conferences to connect with potential clients and partners, enhancing the company's visibility and market reach.
• Qualifying Leads: Assess and qualify potential leads based on their needs, budget, and decision-making timelines to prioritise high-value opportunities.
• CRM Management: Maintain detailed records of lead interactions, follow-up activities, and next steps using CRM software to ensure efficient lead tracking and conversion.

Sales & Negotiation:

• Develop and deliver compelling pitches and presentations tailored to the specific needs and pain points of prospects.
• Collaborate with internal teams to craft customised proposals that align with client requirements and demonstrate the value of our offerings.
• Negotiate terms, pricing, and contracts to close deals and achieve or exceed sales targets.
• Prepare quotations and proposals and follow up with clients.
• Fulfilment of sales orders by an existing customer.
• Liaise with logistics to ensure timely delivery of goods.
• Liaise with finance to ensure timely invoicing and payments are received from clients.
• Work closely with marketing on new product developments as required.
• Process purchase and sales orders.

Client Relationship Management:

• Build and nurture long-term relationships with clients, ensuring satisfaction and creating opportunities for upselling or cross-selling additional services.
• Act as the primary point of contact for key clients, providing them with ongoing support, updates, and solutions to their business challenges.

Strategic Planning & Collaboration:

• Work with marketing teams to develop targeted campaigns and materials that align with business development goals.
• Collaborate with the product team to provide market feedback and insights to improve and customise product offerings.

Reporting & Analysis:

• Sales Performance Tracking: Regularly update sales metrics, including lead conversion rates, sales pipeline status, and revenue growth, using CRM tools and data analytics software.
• Weekly/Monthly Reports: Prepare detailed reports on business development activities, including lead generation performance, sales achievements, and upcoming opportunities. Present findings and recommendations to senior management.
• Market Analysis Reports: Generate reports highlighting market trends, competitive landscape, and potential areas for expansion.
• Forecasting: Analyse data to forecast future sales, set targets, and develop action plans to bridge any gaps in reaching sales goals.

Continuous Improvement:

• Stay up-to-date with industry trends, new technologies, and best practices in business development to enhance personal skills and contribute innovative ideas to the company’s strategy.
• Participate in training programs and workshops to improve lead generation techniques, sales strategies, and CRM management skills.

Skills & Qualifications:

• Proven experience in business development, sales, or a similar role.
• Strong knowledge of CRM software and sales tracking tools (e.g., Salesforce, HubSpot).
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently, manage multiple projects simultaneously, and achieve targets in a fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.