Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

You will be part of the team to gather intelligence and perform fact-finding investigations to support early detection and intervention of potential misconduct or market abuse issues by distribution representatives. In the investigative role, the officer will review and investigate independently allegations of reported misconduct and through proactive monitoring.

• Conduct assigned investigations and ensure that conclusions are based on a complete understanding of the issues, circumstances and risk
• Prepare investigation reports
• Prepare management reports related to investigation findings
• Perform checks on adverse records and other related issues for business units
• Analyze types and modes of agency unethical practices and market misconducts
• Identify trend analysis on key risk indicators to identify emerging risk of misconduct or new initiatives
• Leverage findings from various data sources to identify areas of concern requiring further investigation, and to identify clusters of issues or risks
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are looking to appoint a Trainee to join our Business Management Office “BMO” team in Singapore offering an initial one-year traineeship program.

The successful candidate’s responsibilities will include, but is not limited to:

• Supporting the BMO APAC team in the oversight and coordination of the Know Your Customer (KYC) processes - Client onboarding, KYC review and Offboarding - for Global Banking & Advisory (GLBA) in the region:

o Coordinating and liaising with the GLBA Product Lines / Coverage officers, KYC teams and Compliance, ensuring KYC processes are timely and efficient managed for GLBA perimeter.

o Prioritizing business requests for KYC team, monitoring the progress of the KYC reviews and identifying late reviews requiring attention, helping and guiding GLBA Product Lines / Coverage

officers when required, conducting ad-hoc analysis.

o Identifying non-revenue generating clients for offboarding, performing activity checks.

o Collaborating with KYC teams and GLBA Product Lines / Coverage officers on shared topics.

• Supporting BMO APAC and BMO Singapore team in the management of financial / operational / compliance / regulatory risks

o Implementing and maintaining the first level permanent control framework

o Performing regular and ad-hoc controls, participating in the implementation of corrective measures in the event of anomalies

o Contributing to the local risk management and governance

• Supporting BMO APAC in the monitoring of the performance of the Product Lines and Client Franchise, contributing to ad-hoc local and regional strategic initiatives.

Profile required

Academic Background and Certifications, Experience:

• Hold a relevant bachelor’s or master’s degree in finance, Economics, Business or similar
• Understanding of banking products and financial industry
• Previous working/internship experience in the financial field is preferred
• Proficiency in Excel and PowerPoint
• Clear and effective oral and writing communication skills
• A team player that is self-driven, responsive, possesses a positive attitude, resourceful and with the ability to work independently
• Flexibility, pro-activity, curiosity and capable to multi-task
• Rigorous, meticulous, and reliable

Operational Skills:

• Analytical skills and proactive approach to problem-solving
• Good team spirit and ability to cooperate with different teams in different locations
• Capacity to understand and manage risks
  Ability to prioritize and operate under tight deadlines

The role will be primarily focus on the below themes:

• Contribute to the business strategy and further improve profitability
• Increase operational efficiency

The role would involve:

• Support Senior Business Managers on specific business initiatives such as big trades, New Product Commitee (NPC), New offerings (electronic venue, new CCY,), etc.
• Conduct ad-hoc requests, analysis, and studies to help support the business.
• Collaborate with various support functions (Risk, Compliance, Legal, Operations) on shared topics.
• Prepare Dashboards for monitoring of relevant Key Performance Indicator (KPI)
• Act as lead on certain projects or deliveries
• Prepare and update presentations for Fixed Income & Currencies (FIC) Management

Profile required

• Hold a relevant bachelor's or master's degree in finance, Engineering, Mathematics, Information Technology or similar
• Prior exposure to the banking industry, i.e., summer internship would be a plus
• Strong Communication skills
• Flexibility, pro-activity, curiosity and capable to multi-task
• Result and solution orientated
• Positive, can-do attitude
• Team spirit, collective mindset
• Interest in financial markets
• Capable to adapt to a fast-paced work environment.
• Advanced level in Excel & Power Point
• Familiarity with Digital visualization tool (Tableau / Power BI) would be a plus
• Other programming languages would be a plus

This is a Fixed term trainee contract with Societe Generale. You will form part of the team on a full-time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.

Accountant

• Location: Chin Bee Drive (Nearest mrt station Boon Lay & Lakeside)
• Working Days: 5 days Mon - Fri
• Working hours: 8:30am -5:00pm
• Salary: $4800 - $5000

Responsibilities:

• Prepare and review monthly journal entries.
• Cash flow management.
• Review payment for subsidiaries and intercompany monthly confirmation.
• Prepare for corporate income tax filing.
• Review GST working prepare by assistant.
• Liaise with bankers, external auditors, corporate secretarial and tax agents, etc.
• Assist in Group monthly / quarterly / half yearly financial reports.
• Ensure timely submission of ECI / Tax submission for the Group.
• Annual budget preparation.
• Perform any other ad-hoc projects or duties as assigned.

Qualifications:

• Bachelor’s degree in accounting or finance.
• Experience in Full set accounting and group consolidation.
• At least 3 - 5 years of relevant experience in accounting or finance.
• Proficient in Dynamic accounting software.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

• Salary: $2,300 to $3,300
• Working Days: 5 days
• Working Hours: 9am-6pm
• Office location: Bukit Batok Crescent, Wcega Plaza
• Working location: Singapore Islandwide - Client site

Project planning, cost control and execution. Supervision of work at site. Other special works as assigned by supervisor from time to time. Assume responsibility for the successful completion of the projects and meet customers satisfaction.

Responsibilities:

• Plan work schedule for the project under responsibility, in coordination with supervisor
• Coordinate and monitor work progress with customers and relevant parties for information to expedite installation
• Supervision of work at site
• Schedule purchase and deliveries of all materials for the project in a timely manner
• Check and ensure all installations conform to project specifications
• Update projects progress regularly supervisor
• Assign task and supervision of System applications, drafting, database generation and commissioning
• Identify and secure variation order
• Cost control. Monitor and ensure delivery of financial commitment as per CIS
• Ensure that all work completed are filed and invoiced
• Follow-up on payment from customers and verify payment to our suppliers
• Train customer and provide first year maintenance warranty schedule visit
• Hand over project to customer and later to service team
• Perform regular quality audit for all the suppliers and sub-contractors Qualifications

Requirements:

• Degree, Diploma/ ITE or 3 years relevant work experience in Building automation system
• Relevant experience in Building Services/BMS/BAS/Controls/M&E or construction
• Excel, Word and Project essential
• Need to work odd hours as and when required, whenever the work need to be done on time.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Project Manager
• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base, Project Office at Maude Rd (Lavender area)
• Working days: 5.5 days 8am to 5pm, alt sat full day
• Salary: $9000 to $13000 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

• Working Hours: Monday-Friday (9.00 am - 6.00 pm)
• Working Location: Novelty Techpoint [Bartley]
• Salary: $2500-$3000

Requirements:

• Professional Certificate/Diploma/BS/BA or a related field of study
• 1 -2 years of experience in account management, preferably in interior design / creative-led industry
• Must be able to read and edit autoCAD, SketchUp and other design softwares and site work is required.

Responsibilities:

• Assist Project Director to manage the accounts of creative-led projects.
• Acting as the primary point of contact for clients, ensuring that their needs are met and their questions are answered in a timely manner
• Developing project plans and timelines, and ensuring that all project milestones are met on time and on budget
• Coordinating with other departments, such as design and production, to ensure that all project elements are delivered on time and to the client's satisfaction
• Preparing and presenting project status reports to the client and internal stakeholders
• Identifying opportunities for upselling and cross-selling to existing clients
• Ensuring that all project documentation is accurate and up-to-date
• Conducting research on the latest industry trends and best practices to ensure that our company remains competitive and innovative

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Company's Profile
Julian Grey's client provides air conditioning services and a range of installation, maintenance, and ventilation solutions.

Responsibilities

• Manage both existing and new customer accounts, coordinating with subcontractors and internal HVAC technicians.
• Prepare and present quotations, ensuring they meet client needs.
• Achieve or surpass sales targets as set by management.
• Provide pre-sales technical guidance and post-sales support to key clients, offering consultation on technical matters.
• Compile weekly and monthly sales reports for management review.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from trade, financing, and cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally.

Running a business is never easy. That’s where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you’ll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #OpportunityStartsHere on making real impact in developing these vital building blocks of our country’s economy, bringing bold business ambitions of young start-ups to life, being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow.

What you’ll do

We are an acquisition team specialising in the offshore market. Our team works closely with internal and external partners to acquire new-to-bank corporate entities that are foreign owned (offshore). The team drives revenue and captures customer wallet share by identifying opportunities to cross-sell other services and products offered by the Bank.

1. Acquire new-to-bank customers to develop new business accounts via channel building and engagement.
2. Conduct proper Customer Due Diligence (CDD) and Know-Your-Customer (KYC) prior to onboarding
3. Ensure compliance of mandatory banking policies and procedures
4. Introducing the Bank’s suite of Banking products and services.
5. Identify cross-selling and up-selling opportunities beyond account opening for cross referral to capture additional revenue
6. Proactively engage existing portfolio of channel partners to increase customer referrals
7. Develop and build new referral channels via proactive outbound engagement

About You

1. Degree in any discipline
2. Possess strong communication and interpersonal skills
3. Self-motivated and driven with a focus on customer service
4. Ability to engage and build rapport with external stakeholders
5. Organized and meticulous
6. Able to manage mandarin speaking clients and China counterparts

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. #OpportunityStartsHere

We are seeking a dynamic and results-driven Sales Executive/Business Development Executive with a strong background in the IT Services & Consulting industry. The ideal candidate will have proven expertise in acquiring new clients, a deep understanding of professional services, ability to drive business growth and expertise in the APAC market.

Key Responsibilities:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• Strong understanding of professional services, including IT staffing and consulting solutions.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and execute sales strategies that drive revenue growth.
• Familiarity with CRM tools and sales reporting software.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

CCTV & Security Supervisor

Work Location: Changi Naval Base
Project Office at Lavender area
Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
Salary: $1600 to $3000

Requirements
Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Job scope
Supervise building CCTV & security system.
Ensure compliance with CCTV Code & Security requirements.
Conduct daily check on installation works.
Conduct coordination work with other trades.
Assure compliance to code of practice.
Understand of CCTV & security system operation & function.
Prepare & submit permit to work application.
Ensure proper documentation is in order.
Assist operation & construction team on site activities related to Fire & security system.
Ensure that works carried out are following the Workplace Safety and Health Act.
Other ad-hoc duties as assigned.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Operation Specialist

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15/7.15pm

Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.

Oversee daily sales payment collections, always ensuring accuracy and compliance.

Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.

Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.

Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.

Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.

Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

Minimum GCE O-Level & above

2 to 3 years of retail working experience

Possess knowledge of Guitars, Drums or Keyboard products.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Job Summary:

As a Project Coordinator, you will play a crucial role in coordinating all operations and projects related matter with various team. You will work closely with internal and external stakeholders to ensure reports and requests are delivered on time. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Job Responsibilities:

Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Required

✅Diploma or equivalent

✅Proficient in Microsoft Office (Excel, Word, Powerpoint)

✅Must have good communication skills and presentable

✅Must have experience in minutes of meeting

✅Detailed Oriented

Operation Specialist

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15/7.15pm

Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.

Oversee daily sales payment collections, always ensuring accuracy and compliance.

Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.

Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.

Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.

Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.

Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

Minimum GCE O-Level & above

2 to 3 years of retail working experience

Possess knowledge of Guitars, Drums or Keyboard products.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking an AML/KYC Operations Specialist for a 12-month project. The ideal candidate will have a strong understanding of AML/KYC operations. In this role, you will be responsible for ensuring customer accounts marked for exit are properly closed, managing hold mails, and ensuring compliance with regulatory standards.

The Role

• Ensure the proper closure of accounts for customers identified for exit based on past review decisions.
• Validate that account exits are carried out only when legally permissible, particularly for accounts with sticky products such as mortgage loans and investment products.
• Monitor and track the closure of customer accounts, ensuring timely execution, with a specific focus on those with sticky products like mortgages and investments.
• Perform a one-time review of customers with hold mails to confirm that the correct codes have been applied for the appropriate reasons.
• Evaluate the possibility of removing or updating hold mails where applicable.
• Address any missing or invalid customer data fields, ensuring all required information is complete and accurate.

Your Profile

• Bachelor’s degree with 3 to 5 years of experience in AML/KYC operational roles.
• Excellent attention to detail.
• Proficient in completing tasks accurately and within deadlines
• Able to handle high workloads under pressure while maintaining quality.
• Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO0013120738, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

• Working Day: 6 days
• Working Hours: Monday - Saturday 8am - 5pm
• Location: Woodland Industrial Park
• Salary: $3000- $4500

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Company Profile

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Kuala Lumpur. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

Job Description

We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Business Analyst to join our Technology Services team.

Think you have experienced it all in a typical systems development life cycle? You’ve not seen ours! A typical day as a Business Analyst is anything but run-of-the-mill. For a start, you will be engaging stakeholders from Hong Kong and Singapore with varying requirements. While translating these requirements to facilitate systems design is an integral part of the role, the ability to conceptualise ideas into innovations that continue to push the envelope will also be an important aspect of the work.

If you are someone who can take challenges in the daily grind by its horn, we are looking for you.

Job Responsibilities

· Assist with the day to day management of the service delivery function which includes the business-related IT functions.

· Work with business users to gather business requirements, perform user acceptance testing (UAT)

· Documentation of test scenarios and test scripts provided by business users

· Analyse compatibility of system and follow up on test defects

· Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.

· Create clear, accurate and unambiguous technical documentation including detailed test plans, test cases, testing procedures and test results in accordance with company defined standards and methodologies.

· Collaborate and partner closely with business managers, development leads, test leads and production support teams to ensure requirements are gathered correctly and software is tested to highest quality.

Job Requirements

· Diploma/Degree in Computer Science or Information Technology from a recognized institution

· The qualified candidate is expected to have a thorough understanding of software development life cycle and an experience in managing and delivery of the software development in an enterprise environment.

· Working knowledge of testing. Net applications and prior evidence of QA process improvement through automation.

· Successful delivery of client/server and web application project is an advantage.

· Strong analytical, problem solving and documentation skills.

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

Strategic Planning and Market Development

• Develop and execute strategic business plans to identify and secure new business opportunities in both local and international education sector.

Partnership Management

• Build and maintain strong relationships with educational institutions

Client Relationship Management

• Identify and cultivate relationships with high-value clients, including students and parents

Event Planning and Representation

• Organize and participate in education fairs, seminars, and webinars to promote the company’s services

WHO WE ARE

The SME Centre is an initiative by Enterprise Singapore started in 2005 as Enterprise Development Centres(EDCs) and renamed in 2013 to SME Centre with the objective of establishing a channel for SMEs to obtain advice/consultation on business and operational issues. The SME Centre have access to various resources to help the SMEs start, sustain and grow their businesses. They are the nerve centre for business advisory, access to capability upgrading tools and knowledge for their business growth.

SME Centre@SICCI is one of the 5 Centres in Singapore established to serve the SME community. The SME Centre@SICCI role have moved from awareness building of government assistance grants and schemes to helping SMEs develop their capabilities for growth. SME Centre@SICCI provides aspiring entrepreneurs and SMEs with a one stop business advisories and diagnosis services. SME Centre @ SICCI also conduct capability development workshops to help SMEs to grow in areas of finance, productivity, human resources &marketing. These services thru the SME Centre@SICCI are to provide the SMEs with valuable access to relevant knowledge and services that meet the needs of their businesses for growth thru the business advisors.

WHO WE ARE LOOKING FOR

The SME Centre@SICCI are looking for a dynamic go-getter individual with a never say die attitude. The candidate must have the willingness to go the extra mile to care for their customers and in ensuring the services delivered are top notch and be a partner with the SMEs in helping their business to grow. Someone who is versatile, not afraid to take ownership in growing enterprises and have an enquiring growth mindset. The Business Advisor role :

KEY RESPONSIBILITIES

1) Provide sound business advisory and information to SMEs in their operations.

2) Identify gaps and propose appropriate solutions for SMEs to help their business grow.

3) Play an active role in outreach efforts to SMEs to generate leads and referrals.

4) Engage in purposeful and productive interactions with SMEs which may be face-to-face, phone and/or email.

5) Plan and organize events and capability workshops for SME Centre.

6) Provide support to events organized by Singapore Indian Chamber of Commerce and Industry (SICCI).

7) Support the Centre Director in the smooth operations and marketing of SME Centre activities.

8) Work towards achieving the SME Centre KPI collectively as an individual and as a team.

EXPERIENCE AND KNOWLEDGE

1) Degree holder or equivalent with a minimum of 2 to 4 years of relevant experience and a good track record in advisory or consultation projects.

2) Self-driven and works well independently and within the team to assist SMEs in their business needs.

3) Knowledgeable in one or more of the following areas:

a) Business services (e.g. business matching, business registration, business operations)

b) Financial services

c) Legal services

d) HR policies

e) Management (IT services, management system, health and safety)

4) Well-versed in the regulatory requirements and various government assistance schemes would be a plus.

SME Centre@SICCI is an equal opportunity employer. Come join our team and be a part in journeying together with the SME in growth!

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)