Role Overview

This intern will work closely with leadership on early-stage SaaS strategy and subsequent marketing execution. They will gain hands-on experience by helping validate market opportunities, define product positioning, and support go-to-market efforts for a new SaaS venture. The role offers exposure to both strategic planning (including business modeling and market research) and tactical marketing (such as campaign management, social media outreach, and lead generation).

Key Responsibilities

Market Research & Validation

• Conduct high-level market sizing and competitor analysis.
• Gather insights from customer interviews, surveys, and industry reports.
• Assist in refining problem statements, value propositions, and product positioning.

Marketing Strategy & Content Creation

• Contribute to the creation of the go-to-market plan, identifying target segments and channels.
• Draft marketing materials including blog posts, email campaigns, and social media content.
• Collaborate on content calendars and schedule postings across relevant platforms.

Branding & Messaging Support

• Help maintain brand consistency in all collateral (logos, style guides, messaging).
• Brainstorm and test different product messaging approaches based on user feedback.

Campaign Execution & Analysis

• Set up and manage initial digital marketing campaigns (Google Ads, LinkedIn, or Facebook).
• Track key metrics (e.g., click-through rates, conversions) to measure campaign performance.
• Compile and interpret analytics to suggest improvements and pivots in strategy.

Stakeholder Communication

• Prepare presentations or reports summarizing research findings and campaign outcomes.
• Participate in regular planning and update meetings with cross-functional teams (product, sales, and leadership).
• Aid in aligning marketing objectives with broader company goals.

Operational & Project Support:

• Assist in coordinating beta programs and user onboarding workflows.
• Help maintain project management tools (Jira, Trello) to ensure tasks and milestones are on track.
• Provide input on budgeting and forecasting for marketing activities, and track spending.

Qualifications

• Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field.
• Interest in SaaS, B2B technology, or enterprise solutions (familiarity with IBM TM1 or Power BI is a plus).
• Basic knowledge of market research methods, digital marketing, and analytics tools (e.g., Google Analytics).
• Excellent written and verbal communication skills, with an eye for detail.
• Proactive mindset, comfortable with juggling multiple projects in a fast-paced environment.

What You’ll Gain

• Full-Cycle SaaS Exposure: Experience in both strategic planning and execution—from idea validation through marketing rollout.
• Hands-On Marketing Experience: Opportunity to develop real campaigns and analyze performance data in collaboration with leadership.
• Cross-Functional Collaboration: Work alongside sales, product, and engineering teams to understand how each function contributes to a SaaS launch.
• Professional Development: Mentorship in market research, branding, and modern digital marketing tactics, shaping you into a versatile SaaS professional.

We are seeking a dynamic and results-driven Sales Executive/Business Development Executive with a strong background in the IT Services & Consulting industry. The ideal candidate will have proven expertise in acquiring new clients, a deep understanding of professional services, ability to drive business growth and expertise in the APAC market.

Key Responsibilities:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• Strong understanding of professional services, including IT staffing and consulting solutions.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and execute sales strategies that drive revenue growth.
• Familiarity with CRM tools and sales reporting software.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

General Summary of Responsibilities:

• Heads a Property Management Sub Team.
• Responsible to the Director (Ops) for the business result of the Team.
• Undertake continued development of the Team in accordance with the approved business plan.
• Source business for the company / division generally by client contact, networking as well as general promotion of PFS services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.
• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must.
• Matured and independent with the ability to lead team
• Strong negotiation, communication and leadership skill
• Diligent, well organised and committed to excellence

Job Description

Assist the Manager in ensuring the smooth operations and effective management for the day-to-day operations of the assigned building
Carry out daily inspection to upkeep the property in good and serviceable conditions
Prepare, evaluate and recommend for contract/quotation works
Carry out all work functions to the highest standard expected for the client
Handle renewal of term contracts and upkeeping of contractual records

Job Requirements:

Diploma in Building / Facility Management / Mechanical / Electrical Engineering with minimum 2 years of relevant experience in building management services / managing strata-titled properties.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Job Description & Requirements

We are seeking motivated individuals to join us as a Business System Analyst. In this role, you will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. You will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. You will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Job Description:

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide daily SAP helpdesk support, troubleshoot on first level simple user SAP issues for local operations and escalate to the vendor if neccesary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Skills and Experience Required:

• Preferably at least 2 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Good Experience in Python, SQL (database), Power BI, VBA is an added bonus.
• Degree/Diploma in Data Analytics/Computer Science/Information Technology or any other relevant qualifications preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

Requirements:

• VERY Strong leadership skills
• Able to command and handle a staff of 20 people
• Have good Customer service
• Familiar with multi-function printers and photocopier machine's features and specifications is AN ADVANTAGE

Responsibilities:

• Data encoding
• Inventory of copier machines
• Knowledge of accounting is A MUST
• Knowledge in using AUTOCOUNT accounting software is an advantage
• Issuance of invoices
• Collection of payments from customers
• Will perform HR functions such as interviewing, hiring and processing the employment

Responsibilities:

• Determine optimal logistics operating solutions for customer
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions
• Be responsible for sales lead, tenders and RFQ
• Maintain regular contact and develop new business with existing customers
• Lead the operation team in handling customers’ enquiries
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation
• Work together with relevant stakeholders
• Perform any ad hoc duties / projects as assigned by the management

Requirements:

• Bachelor's degree or equivalent experience in Business
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Strong in analytical skills
• Customer oriented

Working days:Monday to Friday 9AM-6PM, (5-days)

Rest Day: Sat & Sun

Location:ANG MO KIO

Roles & Responsibilities

Responsibilities:

• Check tender documents for completeness and update tender amendment and corrigendum.
• Check for discrepancy and raise tender query.
• Perform measurements and prepare Bills of Quantities
• Prepare and compilation for tender submission including calling of quotations, pricing, compilation of PQM, post tender questionnaires
• Prepare project budget and cashflow
• Calling of subcontract quotations, preparation of cost comparison, reports, negotiation, recommendation to award and preparation of subcontract agreement
• Liaise with consultants and clients for monthly progress claim and monitor against cash flow projection
• Evaluation of subcontractor’s claim and certification of payment.
• Track and submit variation orders, liaise with consultants for assessment
• Liaise and negotiate with consultants and client for finalization of accounts
• Any ad-hoc duties assigned by the Contract Manager & management.

Requirements:

• Degree/ Diploma in Building/ Quantity Surveying
• 5 years relevant experience
• Able to work independently
• Team player with Positive learning and Positive working attitude
• Able to work under tight deadline with less supervision.
• Proficient in using AUTOCAD software.

Google Translate

Working Days:Monday to Friday 11am-7pm, 5 days

Closed on Saturdays, Sundays and public holidays

Near WATERLOO subway station

Qualifications

• Plan and liaise with influencers for seeding of products.
• Liaise with brand owners via chat and deliver project requirements
• Responsible for advertising activities and occasionally.Negotiate with partners or media.
  Experience in the beauty and wellness industry, proficient in MS Office applications; knowledge of Adobe Photoshop/Illustrator
• Other general marketing coordination requirements

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Description & Requirements

• To assist Managing Director in communicating and executing business plan, business development, driving sales and marketing
• Conduct research, data-gathering on ERP market segments, decision-makers, communications channels, and customer needs to support data-driven marketing strategies.
• Plan, execute, and optimize multi-channel targeted marketing campaigns, including email, social media, paid ads, and content marketing, to generate leads and build brand awareness
• Able to handle multi-tasking of marketing-communication activities
• Support the planning and execution of webinars, trade shows, conferences, and other marketing events that drive lead generation
• Assist in streamlining administrative processes, increasing operational efficiency and productivity
• Work with regional management teams for achieving group financial and operating goals
• Other related duties assigned by management.
• Must have good English speaking and writing skills
• 'Can do' attitude would be a plus
• Great communication and interpersonal skills, proactive with good personality
• Require a meticulous, organized, and detail-oriented mindset
• 5 day work week, Monday to Friday

Working days:Monday to Saturday 10AM-8PM, 6 days



Closed on Sundays (starting from March 2025, 5 days off per month)

Location:BUGIS & SERANGOON

Job Summary:

We are looking for an experienced and proactive Beauty Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance. The company is a beauty and health conditioning center.
• Sales and management experience in the beauty industry,communication skills in both Chinese and English,able to work under pressure and maintain a professional attitude.

The incumbent will be responsible for FF&E in all design phases , from design process to project concept , branding , sourcing products, preparing sample boards and producing specification and schedules including to obtain material unit cost reference information.

The incumbent also worked closely with partner and team to ensure designs are in accordance to contractual and Client’s agreement.

The incumbent is responsible to check shop drawings and samples including manufactured items together with team and leading team together with partner

This incumbent is also responsible to ensure budget are meet and FF&E items are sourced up to Client’s expectation.

The incumbent shall assist in overseeing the FF&E designers.

Job Description

· Working closely with design team in concept and design development.

· Responsible to select and prepare FF&E presentation of materials and finishes.

· Coordinating with design team in developing furniture layout, perspectives and 2D/3D renderings.

· Working closely with Design teams to ensure designs are in accordance to contractual and client’s agreement.

· Working closely and assist in co-ordination with consultants and clients when the need arises.

· Ensuring that project assignmenst are completed within the given deadline.

· Preparing full sets of FF&E specifications and documentations for tender & construction drawings.

· Reviewing of shop drawings from suppliers and contractors.

· Attending site meetings and site/factory inspection to review materials and furniture.

· Flexibility in handling multiple projects.

· Assisting in overseeing the work & performance of FF&E designers.

· Able to coordinate, delegate, give feedback, and mentor subordinates regarding their work

Work Experience & Qualifications

· Must possess relevant Degree in Textiles or Interior Design or equivalent.

· Minimum 15 years of relevant experience in FF&E especially in hospitality industry.

· Professional knowledge of AutoCAD and MS Office. Knowledge of Adobe Photoshop, 3D Max and sketch up will

be a plus.

· PC versatility essential.

· Good understanding of design (composition, planning, materials, details, furniture, and fixtures).

· Good knowledge of drawing preparation and CAD standard, strong organizational skill and attentive to detail.

· Able to interpret specifications and layouts.

· Excellent interpersonal and problem-solving skills.

· Must be meticulous, a good team player and able to work under pressure to meet tight deadlines and perform

in a fast-pace environment.

· Highly motivated, strong communication, interpersonal, observation skills and team player.

· Creativity and artistic flair.

· Passionate and aware of global design trends and FF&E supplies.

· Responsible and able to work independently with minimum supervision.

· Good communication, interpersonal, observation skills.

· Handled and experienced projects in all design phases.

· Good Knowledge of site work and progress.

· Strong in design detailing and freehand sketching would be advantage.

Responsibilities:

• Managing site progress, technical specifications and manpower resources
• Running the project within the allocated budget
• Sizing up the costing for variation order if there is additional and alternation work
• Preparing the project implementation schedule, carrying out the implementation, monitoring delivery, site installation, inspection and handover schedule in accordance to planned project schedule
• Conduct project meetings, site surveys, prepare project submissions, system designs and installation drawings
• Communicating with stakeholders regarding project needs and goals
• Contribute to the planning and development of projects
• Supporting the coordination and management of projects
• Researching information as required
• Admin tasks such as preparing invoices, estimates, scheduling meetings
• Keeping track and reporting on project progress
• Ensure that works activities are carried out in accordance with the Workplace Safety and Health Act and its regulatory requirements.
• Ensure that all staff and sub-contractors are wearing all appropriate PPE during work activities
• Report any incident, accident, near miss, occupational disease, dangerous occurrence, or suspicious risks associated with the threat of terrorism so that prompt action can be taken to address them

Requirements:

• Degree in Electronics & Computer Engineering or related discipline
• Minimum 9 years of engineering or IT experience, with 6 years’ experience in the management and implementation of Integrated Security Management System (ISMS) works
• Non-Degree holder with minimum 12 years of relevant experience may be considered

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Customer Service Receptionist (Beauty Wellness WELLNESS CONSULTANT

· Bugis/ Serangoon

· Mon-Sat 10am -8pm,Sun(Rest Day)

Job Description:

· Answering calls

· Schedule appointments for client

· Roster customers to their therapist

· Possess a warm and friendly attitude to welcome customers.

· Other ad-hoc duties when assigned.

Requirements:

· Good telephone etiquette
· Sales experience,good service attitude,strong adaptability

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Business Analyst - Enterprise Document Workflow Migration

About the Role:

We are seeking a highly skilled and experienced Business Analyst to play a crucial role in the migration of our enterprise document workflow from FileNet to Siebel. This role will involve collaborating with technical teams, business stakeholders, and end-users to ensure a smooth and successful transition.

Responsibilities:

Requirements Gathering and Analysis: Elicit, analyze, and document business requirements related to the document workflow.

Identify and document functional and non-functional requirements.

Collaborate with business stakeholders to understand their needs and pain points.

Process Design and Improvement: Analyze current business processes and identify opportunities for improvement.

Design and document new processes to optimize workflow efficiency and effectiveness.

Develop process flows, data flows, and other relevant documentation.

Data Analysis and Mapping: Analyze data from the existing FileNet system to identify data migration requirements.

Develop data mapping rules and strategies to ensure accurate data migration.

Work with technical teams to ensure data integrity and consistency.

Testing and Validation: Develop test cases and test scripts to validate the functionality of the new system.

Participate in user acceptance testing (UAT) and other testing phases.

Identify and resolve defects and issues.

Change Management: Develop and implement a change management strategy to minimize disruption and maximize user adoption.

Provide training and support to end-users throughout the migration process.

Communicate effectively with stakeholders at all levels, keeping them informed of project progress and potential impacts.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Experience in business analysis and requirements gathering.

Knowledge of enterprise document workflow solutions, such as FileNet and Siebel.

Understanding of data analysis and data mapping techniques.

Proficiency in using business analysis tools and techniques.

Ability to work independently and as part of a team.

key skills:

Enterprise content management - FileNet, Migration experience, Banking domain experience, 8 to 10 years of experience with ECM-FileNet.

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements:
• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You will provide inpatient financial counselling to patients and their next-of-kin involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection. You will attend to financial counselling enquiries and follow through timely case closures. Other responsibilities include computation of statistical information, checking of document completeness, maintaining secured document keeping, participating in quality improvement projects, and providing administrative support to the department.

Requirements:

• Diploma, preferably with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Requirements:

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

• Reports directly to QA manager
• Develope Quality Manual
• Conduct in-house quality training
• Lead and guide site staff and contractors to achieve qulaity workmanship
• Conduct preiodic site survelliance with QA Supervisors
• Prepare inspection test plans
• Collate and report non conformanaces
• Attend site consultant/ coordination meetings
• Produce progress reports
• Mininum 4 years experience in related field
• Understands the requirement and criteria of CONQUAS 21; preferbaly with exposure to Quality Marks inspection procedure and preparation
• Conduct defect investigation and identification
• Proficient in Microsoft Office; Excel/ Words/ Powerpoint
• Good command of English
• Selt motivated
• indepentent

Job Description :

- Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.

- Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.

- Follow up on submission status and documentations on projects.

- Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.

- Managing the work activities for the group of Sub-Contractors, supervisor and workers.

- Ensure that all legal requirements under the Singapore laws are complied with.

- Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements.

- Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Requirements :
- Experience in Renovation Coordination at least 1 year
- High profit sharing & attractive allowance provided
- In-house Leads provided
- Responsible, Self-Motivated & Discipline
- Immediate vacancy for full-time

Job Description :

- Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.

- Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.

- Follow up on submission status and documentations on projects.

- Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.

- Managing the work activities for the group of Sub-Contractors, supervisor and workers.

- Ensure that all legal requirements under the Singapore laws are complied with.

- Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements.

- Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Requirements :

- Experience in Renovation Coordination at least 1 year

- High profit sharing & attractive allowance provided

- In-house Leads provided

- Responsible, Self-Motivated & Discipline

- Immediate vacancy for full-time