We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Business Development Manager at Civica

As Business Development Manager, you'll have the opportunity to work with an exciting & well-established client base in Singapore. You'll be positioned in a regional role, allowing for growth and development.

As a primary business lead, you will be responsible for cultivating new relationships and maintaining existing ones for allocated accounts, driving customer retention, and actively generating leads and will represent the business in Singapore and SE Asia across Libraries, Education and Health and other growth verticals. You will have the support of our presales team, bid team and marketing team to support sales and marketing initiatives to assist in new business and cross sell activities.

Keen to find out more about our Education and Health products? Follow the link to find out more about what you'll be working on Education and Learning Management Platform & https://www.civica.com/en-sg/product-pages/patient-level-costing-nhs/.

What you will do to be successful in this role

• Act as trusted advisor to our clients across our SG Government and GovTech partners’ space, ensuring we provide our customers with the best possible outcomes 
• Successfully sell software solutions, utilising your previous experience to deliver results 
• Ability to manage a sales pipeline, forecasts and opportunities within CRM systems 
• Ability to generate sales plans and drive effective results
• Keeps abreast of trends and lead discussions with the sectors Civica serves, software and general strategic IT directions and linking discussions
• SaaS Software solutions sales is required
• Exposure to education, libraries or Fintech domain is highly desirable

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.

Data & KYC Officer

1. As key officer for on-boarding of Treasury FIs/NBFIs, to perform all required initial KYC, Due Diligence, AML, related party & other required screenings.
2. To diligently perform regular KYC, Due Diligence, AML and related reviews for Treasury’s FIs, NBFIs & Issuers.
3. Data officer for all Treasury FIs/NBFIs/Issuers static data, to perform static data maintenance & review.

FI Relationship Management

1. To work in collaboration with Group FI in managing a network of FI relationship that is instrumental to revenues generation and expense controls.
2. Maintain regular close relationship or communications with FIs & NBFIs for products, business opportunities and dealing lines/relationship.
3. To liaise with GFI in annual review of lines and increase the counterparty banks lines for Singapore.

Financial Perspective

1. Cross sell of existing Treasury/FI Products to generate and increase revenue
2. Assist with Bank’s NCD program and eMTN issuances and other funding sources
3. Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

1. Provide support /advisory role Treasury and Branch on queries relating to international FI business
2. Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

1. Build and maintain effective relationships with correspondent banks/NBFIs that enhances service delivery for Treasury
2. Develop and maintain strong stakeholder management with key stakeholders both internally and externally
3. Involved in negotiation with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.
4. Develop and maintain strong stakeholder management with key stakeholders both internally and externally

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Digital Project Manager

Internal Code: A24099

This is a two-year contract role

What will you do?

The scopes of the services include, but are not limited to:

• Lifecycle Management and Policy Compliance: Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Cloud Integration and Service Management: Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Testing, Compliance, and Risk Assessment: Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Vendor and Stakeholder Coordination: Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks
• Support the Board’s project officers to manage the Board’s IT systems over various stages of the system lifecycle, i.e. planning, design, development deployment, maintenance and support, in compliance with the Board’s and Whole of Government policies and procedures.
• Support the Board's Project Officers in reviewing the requirements and tender specifications for new systems proposed by the Board’s user departments to align with the Board’s policies and seeking clearances from the relevant authorities.
• Facilitate system onboarding to various cloud platforms e.g. Government Commercial Cloud (GCC), Government Commercial Cloud Plus (GCC+)
• Raise and manage service activations and requests, and manage data migration processes.
• Oversee User Acceptance Testing (UAT) and project completion.
• Review hardening, VAPT (Vulnerability Assessment and Penetration Testing), and SCR (Security Compliance Review) reports, as well as vendor's risk assessments.
• Prepare and submit the relevant documents for cybersecurity compliance.
• Review vendor reports to ensure compliance with contract requirements and IM8 standards.
• Manage third-party relationships and risk assessments.
• Assess technical feasibility of the change requests and review vendor's proposed scope of work.
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly.
• Other assigned ad-hoc or routine project administrative tasks.

What are we looking for?

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• Familiar with deploying and managing cloud hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure, Amazon Web Services.
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting service activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.
• Below skillsets are an advantage:
• Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
• Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SANS GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for IT Project Manager

Internal Code: A24098

This is a two-year contract role

What will you do?

The scopes of the services include, but are not limited to:

• Lifecycle Management and Policy Compliance: Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Cloud Integration and Service Management: Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Testing, Compliance, and Risk Assessment: Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Vendor and Stakeholder Coordination: Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks
• Support the Board’s project officers to manage the Board’s IT systems over various stages of the system lifecycle, i.e. planning, design, development deployment, maintenance and support, in compliance with the Board’s and Whole of Government policies and procedures.
• Support the Board's Project Officers in reviewing the requirements and tender specifications for new systems proposed by the Board’s user departments to align with the Board’s policies and seeking clearances from the relevant authorities.
• Facilitate system onboarding to various cloud platforms e.g. Government Commercial Cloud (GCC), Government Commercial Cloud Plus (GCC+)
• Raise and manage service activations and requests, and manage data migration processes.
• Oversee User Acceptance Testing (UAT) and project completion.
• Review hardening, VAPT (Vulnerability Assessment and Penetration Testing), and SCR (Security Compliance Review) reports, as well as vendor's risk assessments.
• Prepare and submit the relevant documents for cybersecurity compliance.
• Review vendor reports to ensure compliance with contract requirements and IM8 standards.
• Manage third-party relationships and risk assessments.
• Assess technical feasibility of the change requests and review vendor's proposed scope of work.
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly.
• Other assigned ad-hoc or routine project administrative tasks.

What are we looking for?

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• Familiar with deploying and managing cloud hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure, Amazon Web Services.
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting service activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.
• Below skillsets are an advantage:
• Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
• Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SANS GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

Your Career

We are looking for a Business Development Manager for our Private 5G based in the US.  This role focuses on sell-through and sell-to revenue opportunities within the top service providers, technology partners and Enterprise customers in the US. The Business Development Manager will be responsible for understanding and influencing customer-specific technology requirements, resulting in the adoption of Palo Alto Networks Cybersecurity solutions with our customers and  partners. Qualified applicants should have extensive experience working with Private 5G solutions, and should be familiar with the organizational makeup, core missions and strategies that organizations employ to capture business. The Business Development Manager for Private 5G is responsible for all account communications, customer relationships, technology education and new business development. They are also responsible for constructing and executing strategic account go-to-market sales plans.

This role represents opportunity for sales leadership within the Palo Alto Networks Global NetSec team.  This role reports directly to the Director of Private Networks and is a critical part of our GTM team. It requires a blend of skills and experience to provide Palo Alto Networks management with the forethought to define, develop and execute on our business plan objectives. For the right individual, this role represents an opportunity to guide Palo Alto Networks in its strategic investments as we scale to accelerate growth within the NetSec and the 5G market.

Your Impact

• Understanding of the Private Network market and 5G solutions - has key relationships, is proficient at selling technology and knows the program capture process
• Establish and nurture relationships with key technical, operational, and executives level customers
• Partner with the Service Provider account leaders within the US sales team, working collaboratively to help drive revenue growth for Palo Alto Networks.
• Execute a sales plan and account development strategies with emphasis on driving Palo Alto Networks products and solutions to produce net-new sales opportunities and incremental revenue growth
• Ability to discuss and present the Palo Alto Networks value proposition, our various offerings and key competitive differentiators
• Maintain working knowledge of 5G/OT industry, key technology trends and major programs for contract awards
• Foster a collaborative, team-based environment, sharing best practices and success and building lasting relationships
• Perform other related duties as assigned

We’re searching for a Service Delivery Management Lead to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Client Relationship Management: Primary point of contact for our clients. Build and maintain strong relationships, understand client needs and expectations, and work to ensure that services delivered meet or exceed those expectations. Identify potential upselling opportunities and if required get support from the necessary NCS cyber business unit.
• Service Delivery Oversight: Oversee the delivery of services according to agreed-upon service level agreements (SLAs) or contracts. They monitor service performance, address any issues or concerns, and strive to continuously improve service quality.
• Team Leadership and Coordination: Lead and coordinate multidisciplinary teams responsible for delivering services. Provide guidance, support, and direction to team members, ensuring that everyone understands their roles and responsibilities. Align all NCS Cyber security services/talents with the overall project objectives. Build strong relationships with internal and external stakeholders, including IT operations, management, and clients. Onboard new project members and orientate them to client’s environment.
• Problem Resolution and Escalation Management: Responsible for resolving issues and incidents that arise during service delivery. They escalate complex or critical issues to appropriate stakeholders and ensure timely resolution.
• Performance Monitoring and Reporting: Track and analyze key performance indicators (KPIs) related to service delivery, such as response times, resolution rates, and customer satisfaction scores. They prepare regular reports and communicate performance metrics to stakeholders. Continuously seek to improve the efficiency and effectiveness of security service delivery (KPIs). This may involve implementing new technologies or processes or streamlining existing workflows.
• Project Management: Effectively manage the Security Operation team's budget and resources to meet security deliverables.

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

About the Third Party Risk Management Specialist - APAC

Third Party Risk Management (TPRM) Specialist - APAC is the intermediate level role in Wise’s Third party Risk management. This individual is responsible for ensuring the outsourcing activities comply with relevant outsourcing regulations and laws, align with internal policies and procedures, and are effectively governed to minimise risk exposure in the regional level. The role involves coordinating TPRM efforts globally, supporting regional stakeholders teams, coordinating audit finding and other gaps, and facilitating reporting activities in the APAC region. 

The specialist will collaborate with local internal teams and other stakeholders to manage and report on outsourcing risks, ensuring effective third-party risk management across the company.

Third Party Risk Management (TPRM) Specialist - APAC duties and responsibilities:

1. Outsourcing risk communication and remediation support
   
   Facilitate the presentation of regional outsourcing risk profiles locally. Provide support for outsourcing-related remediation activities, ensuring that control measures are fit for purpose and meet country-specific requirements and align with global program. 
    
2. Support with risk appetites and KRIs
   
   The specialist assists in establishing and defining the risk appetite for entities, ensuring alignment with overall business objectives and risk management strategies. Role to perform KRIs mapping to identify and monitor key risk indicators.
    
3. Global-Regional coordination and oversight
   
   Lead global coordination efforts of TPRM program regionally, overseeing the alignment of policies and procedures with regulatory requirements, supporting regional teams in their TPRM activities, and providing oversight for policy adherence and procedure effectiveness.
    
4. Regional Compliance and Regulatory expertise
   
   Maintain up-to-date knowledge of relevant regional outsourcing regulations globally and related  laws  affecting third-party risk management. Ensure the TPRM program aligns with regional regulatory requirements and best practices, and design a strategic foundation for building processes and operationalizing relevant regulatory expectations.
    
5. Reporting and audits
   
   Support regulatory reporting requirements, Risk Committees and local Boards, ensuring that information regarding critical vendors are presented and with the updated risk status, maintaining local outsourcing registers in compliance with regulatory mandates is accurately and timely reported and communicated.
    
6. Support and collaboration with regional teams
   
   Coordinate with regional teams to identify and address regional issues and challenges in the TPRM area, ensuring that the Wise's third-party risk management efforts are cohesive and aligned across all operational areas and regions. 
    
7. Build third party risk awareness and trainings 
   
   Build and embed a culture of awareness about third-party processes, and deliver training and workshops to stakeholders involved in managing third-party relationships, continuously improving their understanding of processes and the TPRM program.
   
   The Specialist is reporting directly to the Third Party Risk Management Lead. 

You are the perfect fit if you have:

• Strategic oversight and a thorough understanding of outsourcing risks.

• Experience in outsourcing and third party risk management practices.

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.

• Excellent coordination and project management skills to coordinate TPRM efforts globally and regionally.

• Possess compliance knowledge and understand how to apply various regulations effectively.

• A “can do” attitude and a passion to tackle challenges and get things done.

• Knowledge of local regulations, law and industry expectations, comfortable working in a fast-paced environment and being flexible with priorities changing.

• A “can do” attitude and a passion to tackle challenges and get things done.

• Knowledge of regulatory framework, comfortable working in a fast-paced environment and being flexible with priorities changing.

• Excellent analytical skills with the ability to analyse big amounts of data, laws and regulations. 

• Ability to build relationships and trust within various stakeholders globally. 

A bit about our team and how you’ll be fitting right

As seen above, this role can be quite diverse and gets a bit hectic, hence we’re looking for someone who would thrive in that environment, someone who is happy to jump into the next challenge every week, month or quarter. Great ownership attitude with time management skills is indeed needed. 

In return, we make sure that you’ll have a like-minded and supportive team around you, where you can be confident in working independently in a fast-paced environment. 

We’re looking for someone who never gets settled and keeps giving feedback to the team on the procedures we have built. If you have an idea on how to do things in a better way, we guarantee that you’ll be heard! Our team covers many areas all across the company, meaning that you will have a chance to explore and develop yourself in the directions you prefer.

What do we offer: 

• Starting salary: 6300 

• Company Restricted Stock Units

• Numerous great benefits in our Singapore office 

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible

• Paid annual holiday, sick days, parental leave and other leave opportunities

• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply for the latest 7th August 2024. Kindly attach your Cover letter and resume as ONE document. 

About Us

ThomasLloyd Climate Solutions is a leading clean energy and technology group, which aims to work towards a net zero world. The group, whose origins date back to 2003 was formed to address the growing global need for comprehensive integrated decarbonisation solutions. ThomasLloyd Climate Solutions aims to offer an end-to-end energy transition service worldwide from a single source, providing bespoke emission reduction and active carbon removal solutions rather than disparate individual products and services. Headquartered in Switzerland, our 1200+ employees across 36 locations develop, finance, construct, operate and manage climate solutions globally with a focus on the high-growth Asia-Pacific region. Through our growing portfolio of climate solutions ranging from state-of the art renewable power generation and storage, green fuels, smart energy infrastructure to high-quality decarbonisation and climate finance offerings, we help governments, companies and private consumers around the world accelerate their transition to net zero.

Your Role

In this role, you will be responsible for executing the People and Culture plan for the Asia Pacific region aligned to our global People and Culture strategy. This is a regional position with responsibility to execute and deliver a consistent approach across all group companies within the Asia Pacific region; leading and implementing strategic and tactical initiatives across the region with regard to People and Culture; including Talent Acquisition and Management, HR Operations including Payroll, Compensation and Benefits, Talent Development and Culture and Values. Initial responsibility will be for an employee population of up to 1,000 in the Philippines and 30 in India, in addition to supporting our Climate Infrastructure team in Singapore as we acquire new assets and complete new projects.  

This role will be based in Singapore with regular travel to our companies in the Asia Pacific region and will report to the Group Chief People Officer, working closely with the senior regional personnel.

Your Responsibilities

• Lead, drive, develop and engage the business in People and Culture initiatives for the Asia Pacific region.
• Drive a high-performance culture, ensuring execution and alignment of all performance objectives with business goals.
• Develop and continuously improve the employer brand in the Asia Pacific region aligned to the global brand.
• Develop and execute on employee involvement initiatives and events, practising and observing company values in all activities and decisions impacting people.
• Align, lead and execute on the company’s Total Reward strategy for the Asia Pacific region.
• Liaise with all stakeholders to provide regular internal communications group wide.
• Lead on employee involvement events, employee wellbeing initiatives, welcoming feedback and executing an annual employee survey.
• Quarterly reporting via a People and Culture dashboard that satisfies all stakeholder requirements across the full suite of MI for HR.
• Enhance diversity, equality and inclusion programmes.
• Develop and support HR teams on HR initiatives and operational processes.
• Lead on the implementation of a Talent management programme for the Asia Pacific region to include leadership and management learning and development.
• Manage regional people budget.
• Be a champion for change management.
• Support for projects as directed.

Your Experience & Qualifications

• Existing experience as Head of HR/People in a high growth and fast-paced global business within Energy, Utilities, Finance, Technology or related sectors.
• Comprehensive understanding and experience of implementing improved global people practices.
• Professional and technical knowledge of Asia Pacific HR.
• Proven track record of leading people initiatives scaling a business for growth.
• Demonstrated ability to drive success through building appropriate business plans, goals, KPIs and other metrics.
• Strong ability to distil information into clear and compelling messages.
• Proven ability to gain trust, build rapport and earn respect as a specialist and business enabler.
• Comfortable and confident to challenge the status quo with an eye on improvement.
• Strong ability to lead and motivate at all levels of the organisation.
• Strong stakeholder management skills.
• Strong interpersonal skills, ability to influence and engage with diverse stakeholders.
• Strong understanding of existing market trends and regulation in our sectors and business segments.
• Excellent command of English.

Your Personal Attributes & Competencies

• Excellent communication skills
• Attention to detail
• Courage and confidence to challenge the status quo
• Interpersonal skills and conflict resolution
• Integrity

Our Values

Passion, curiosity, agility, and courage are values that we embrace every day to guide our behaviours and decisions, helping us achieve our vision – to deliver positive change to the world as the leading global impact-driven sustainable energy company.

Equal Employment Opportunities

ThomasLloyd is an equal opportunity employer and we provide equal opportunities to all existing employees and applicants.  We are proud of our diverse backgrounds inclusive of race/ethnicity, gender identity, sexual orientation, disability, age, social, and educational background.  At ThomasLloyd, everyone contributes something unique and distinct, which helps us to make a positive impact on the world we share.  

Are you ready to make a real impact?

Get to know us better by visiting our careers page and following us on LinkedIn.

Product Vision and Strategy: Define and communicate the product vision and strategy aligned with company goals. Conduct market research and analyze industry trends to identify opportunities for product innovation and differentiation.

Product Roadmap: Design Thinking or innovative thinking while conducting workshops with stakeholders to groom the product thinking. Develop and maintain a product roadmap that outlines key features, enhancements, and milestones. Prioritize features and initiatives based on business value, customer impact, and resource availability.

Requirements Gathering: Collaborate with stakeholders (marketing, sales, customer service, and design) to gather and document detailed product requirements. Conduct customer interviews, surveys, and usability studies to understand user needs and preferences.

Agile Product Development: Work closely with the development team to ensure timely and high-quality delivery of product features. Write clear and concise user stories, acceptance criteria, and product backlog items. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to facilitate smooth product development processes.

Product Launch and Go-to-Market: Coordinate product launches, including marketing campaigns, sales training, and customer support. Develop go-to-market strategies and ensure successful execution to maximize product adoption and revenue. Performance

Monitoring and Optimization: Monitor product performance using key metrics and analytics. Gather feedback from customers and stakeholders to continuously improve the product. Identify and implement enhancements to optimize user experience and business outcomes.

Stakeholder Communication: Serve as the primary point of contact for product-related inquiries and updates. Communicate product status, progress, and priorities to executive leadership and other stakeholders.

Sales and Distribution: Experience with e-commerce platforms and omnichannel strategies. Knowledge of sales strategies and retail partnerships. Understanding of supply chain management and logistics in the beauty industry.

Customer Experience and Engagement: Skills in enhancing customer experience and loyalty. Expertise in customer feedback mechanisms and CRM (Customer Relationship Management) systems. Experience with community building and managing customer relationships

Education: Bachelor's degree in Business, Marketing, or a related field. MBA or advanced degree is a plus.

Experience: Minimum of 5 years of experience as a Product Owner or in a similar product management role, preferably in the beauty, fashion, or Retail and CPG/eCommerce industries.

Industry Knowledge: Deep understanding of the beauty, fashion, and retail market, including trends, customer behavior, and competitive landscape.

Technical Skills: Proficiency with product management tools and familiarity with agile development methodologies.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.

Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.

Leadership: Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.

Customer Focus: Passion for understanding and solving customer needs, with a user-centric approach to product development.

Project Management: Lead and manage projects related to digital transformation, ensuring they are completed on time and within budget. Coordinate with internal and external teams for successful project delivery.

Change Management: Support organizational change by communicating effectively with stakeholders, providing training and resources, and fostering a culture of innovation. 

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Project Manager (Localisation & Content)

Fixed term contract

Our client’s video-sharing community is their lifeblood! It is the creativity and passion of their creators that make it the destination for billions of people around the world every single day, and that is why fans love the platform! And the brand is all about celebrating, supporting and inspiring that awesome community. 

As the Project Manager supporting our client’s Marketing teams, you’ll be helping to develop and launch regional marketing communications programmes and campaigns and managing important brand touchpoints such as the creators' website with multiple local nuances. With that, localisation processes and dynamics play a huge part of this project. You will support internal and external partners in driving content distribution through on-and-off platform media channels - all with the purpose of driving creator engagement and supporting their needs.

You should be an extremely organised, methodical and detail-oriented individual with a passion for content creation. They should be an excellent communicator of concise, accurate deadline-driven information to inform launch decisions. 

Role:

Website 

•  Lead and develop strategy, analyze opportunities, and drive execution of website campaigns/enhancements, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with agency partners, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Collaborate with internal and external partners to create, localize and publish new content on the brand’s website and other mediums 
• Lead localization and validation efforts with agency partners 
• Collaborate with execs and regional teams to assess business needs and opportunities 
• Generate status reports and recommendations for website needs 
• Quality control assets prior to production handoff to ensure they meet all necessary standards and needs 
• Form strong relationships with key internal stakeholders across channels, teams, and regions. 

Campaigns 

• Develop strategy and drive execution of creator comms campaigns, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with our client’s agency partners, when necessary for the purpose, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Implement, track and prioritize a calendar of specific initiatives that align to the broader strategy and goals 
• Day-to-day project management across marketing campaigns for email and in-product notifications 
• Assist in copy and asset development, and identify creative opportunities across channels
• Support the preparation of business reviews and business cases for executive decisions
• Collaborate with regional teams to plan creative projects, define milestones, assign 
• resources, assess risks, and help projects meet business objectives, deadlines and budget requirements. 
• Manage projects through strategy alignment, briefing, design development and production in partnership with key partners (Design, Production and Legal as and when needed) 
• Distill regional and local creative needs into concise design briefs and processes, and present output and discuss feedback within the GTM team 
• Work closely with internal creative teams and external agency partners to deliver exceptional creative work - showing a keen eye for great design and a focus on brand integrity 
• Identify team needs with regards to process, tools, documentation, asset management and implement or drive and implement changes where required 
• Traffic management across all necessary projects requests from intake through final approval
• Manage communication between key stakeholders (global, regional, local) while representing project status and share outs. 
• Collect creative inputs and updates to ensure brand consistency and accuracy in the region and across all usage touchpoints 
• Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. 
• Proactively identify risks, prioritize them, and create plans to resolve in a timely manner 
• Liaising closely with agencies to generate creative ideas and validate to, during and post-launch of campaigns and programmes. 

Products 

• Learn about upcoming product launches and identify opportunities to support with scaled comms levers, and collaborate cross-functionally to support launches

You:

• Bachelor’s degree and at least 7 years of experience in content marketing and/or agency producer position.
• Prior experience developing and launching globally relevant and hyper-localised content plans and programmes.
• Strong organisational and project management skills with the ability to set goals and prioritise initiatives with minimal guidance.
• Proven track record of launching a variety of creative projects, ranging in complexity, and an adept understanding of creative ‘lingo’.
• Familiarity with handling a variety of file types across a range of mediums.
• Team player who is able to multitask and handle multiple simultaneous projects.
• Self-motivated self-starter, displaying composure under challenging phases.
• Strong experience operating within cross-functional teams, ideally in a matrix organisation.
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Must have Skills : Retail & CPG - General Experience, Product Information Management (PIM)

Job Description :

The Project Manager will be responsible for leading the implementation of key strategic initiatives in the Online and Offline domain for world largest retail/CPG beauty client. Project manager with hands on delivery experience in PIM solutions ( Salisfy or OpenText), Customer Data Platforms (CDP), Customer Relationship Management (CRM) systems, and Salesforce Marketing Cloud (SFMC) initiatives are preferred over tradition project manager . The ideal candidate will possess hands-on delivery experience and the ability to drive cross-functional projects from conception through to completion.

Key Responsibilities:

• Lead end-to-end project delivery for D2C and B2B initiatives in the Retail/CPG domain.
• Manage the implementation of Product Information Management (PIM) solutions, ensuring alignment with business goals.
• Oversee the integration and deployment of CDP and CRM systems to improve customer engagement and data management.
• Collaborate with stakeholders, including product owners, technical teams, and marketing departments, to define project scope, objectives, and deliverables.
• Develop detailed project plans, timelines, and budgets, ensuring adherence to project milestones and quality standards.
• Identify and mitigate project risks, providing timely solutions to keep projects on track.
• Facilitate effective communication between all project participants and stakeholders, ensuring transparency and alignment.
• Conduct regular project status meetings and prepare reports for senior management.
• Foster a culture of continuous improvement by implementing best practices and lessons learned from previous projects.

• Bachelor's degree in Business, Information Technology, or a related field; PMP certification is a plus.
• Strong years of experience in hands-on project management experience in the Retail/CPG industry, with a focus on D2C and B2B projects.
• Proven experience with PIM, CDP, CRM, and SFMC implementation projects.
• Strong knowledge of project management methodologies and tools (Agile, Waterfall, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Candidates who require work passes need not apply.

The Project Manager will be responsible for leading the implementation of key strategic initiatives in the Online and Offline domain for world largest retail/CPG beauty client. Project manager with hands on delivery experience in PIM solutions ( Salisfy or OpenText), Customer Data Platforms (CDP), Customer Relationship Management (CRM) systems, and Salesforce Marketing Cloud (SFMC) initiatives are preferred over tradition project manager . The ideal candidate will possess hands-on delivery experience and the ability to drive cross-functional projects from conception through to completion.

Key Responsibilities:

• Lead end-to-end project delivery for D2C and B2B initiatives in the Retail/CPG domain.
• Manage the implementation of Product Information Management (PIM) solutions, ensuring alignment with business goals.
• Oversee the integration and deployment of CDP and CRM systems to improve customer engagement and data management.
• Collaborate with stakeholders, including product owners, technical teams, and marketing departments, to define project scope, objectives, and deliverables.
• Develop detailed project plans, timelines, and budgets, ensuring adherence to project milestones and quality standards.
• Identify and mitigate project risks, providing timely solutions to keep projects on track.
• Facilitate effective communication between all project participants and stakeholders, ensuring transparency and alignment.
• Conduct regular project status meetings and prepare reports for senior management.
• Foster a culture of continuous improvement by implementing best practices and lessons learned from previous projects.

• Bachelor's degree in Business, Information Technology, or a related field; PMP certification is a plus.
• 5+ years of hands-on project management experience in the Retail/CPG industry, with a focus on D2C and B2B projects.
• Proven experience with PIM, CDP, CRM, and SFMC implementation projects.
• Strong knowledge of project management methodologies and tools (Agile, Waterfall, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Ability to work on multiple projects simultaneously while maintaining attention to detail.
• Strong analytical and problem-solving skills.
  
  Must have Skills : Retail & CPG - General Experience, Product Information Management (PIM)

An Insights Partner Development Manager is responsible to proactively manage and develop a portfolio of accounts through deepening Partner relationships, including the recruitment of new Partners aligned to territory strategy and processes.  

This role will require you to recruit, source and onboard new partners for Insights developing leads from marketing and persuading prospective partners of the benefits of a close relationship.

The future incumbent will set and execute a sales and relationship management strategy for growing specified portfolio of Partners, supporting and influencing Partners’ strategy and execution based on Insights Discovery.

Building and fostering trusted relationships as well as understanding Partners’ businesses and their unique needs are key elements of this role.  

We take pride in the value we add to our Partner’s businesses and in the mutual growth we create every day, drawing our Partners closer to Insights purpose, products and services.

We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

Business Development Manager will be an integral part of the OFX SG team. You will play an important role in expanding revenue streams by qualifying and acquiring new B2B customers across the Mid-Size Business Segment. You will focus on solution-based sales, to educate prospective clients on OFX's value proposition and get them onboarded with OFX. You will collaborate with other members of the sales and dealing team to successfully build business relationships and grow OFX’s business in the market.

What you do

• Intelligently research, identify and build a strong pipeline of leads and opportunities.
• Maintain strong pre-sales activities through your own network and direct prospecting.
• Present and explain OFX's value proposition, products and services to the prospective clients.
• Meet and exceed revenue targets as an individual; help overall team in achieving their targets.
• Collaborate with OFX's broader team to stay updated with new and existing compliance and legal regulations, product advancements and distribution channels.
• Actively contribute and consult on longer-term strategic sales direction in Asia. Support strategic initiatives which will enable the Asia team to deliver on market expansion and revenue targets. 
• Manage data for new and prospective clients in Salesforce, maintain tracking and recording activity.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Xtremax is looking for a Assistant Project Manager to lead complex, small to medium sized IT projects. Talents should have experience leading mid-to-large scale IT projects with contract value of more than S$1 million. You’ll be working with the project team under a Senior Project Manager and with Project Executives, liaising with clients and other stakeholders.

Responsibilities

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan

• Review project plans to determine the time frame, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget

• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

• Strong communication skills
• Bachelor's Degree
• 1-2 years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred

We are looking for a responsible Project Manager to lead and manage end-to-end project activities starting from pre-sales to delivery. 

Project Manager responsibilities include working closely with our Head of Delivery to prepare action plans, including resources, administration, timeframes and budgets for projects. You will perform various coordinating tasks, like schedules, along with administrative duties, maintaining project documentation, stakeholder and contract management. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver quality results on deadlines.

Ultimately, the Project Manager’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards with satisfied clients.

Duties and Responsibilities include:

• To drive and support stakeholder engagement and management (i.e. clients, project stakeholders and interns). To foster and develop relationships with clients.
• To work cross-functionally with stakeholders throughout the company, including delivery, interns  recruitment and management, tender and procurement, project coordination and delivery etc.
• To support the Head of Delivery to eliminate project impediments and quality delivery to clients.
• To act as the point of contact and communicate project status to all participants.
• To be competent in managing a suite of Information systems that are required to support company operations.
• To drive continuous improvement in company operations and processes.
• To prepare  all appropriate paperwork & artifacts (e.g. contracts and tenders) for management review.
• To create and maintain comprehensive project documentation, plans and reports.

• Minimum 3 years experience in similar role with proven work experience as a Project Manager or similar role from conception to delivery
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with project tenders 
• BSc in Business Administration or related field
• Graduates are welcome to apply
• Singaporean or PR preferred

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus
• Annual Leave
• Annual Team Retreat

Your Career

This Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners who actively drive revenue for their business in Managed Security Services.

You will build the Go-to-Market (GTM) Plan for SP across the JAPAC Theatre as follows:

* Identify Focus Area Telco Service Providers (among the 6 geographic Areas of JAPAC Theatre)

• Executive & Business Unit Structures

• Unique Differentiator/s for each SP

• Solution Offerings to Embed PANW

* Execute & Enhance the GTM Plan

• Execute Joint Planning with Focus Partners

• Oversee Joint Solution Development

• Clarify or Develop the Market Messaging & Positioning

• Encourage Joint Sales, Presales, Channel Teams and Delivery Enablement

• Collaborate with Marketing for Demand Generation Campaigns

You will be responsible for educating and engaging the sales account teams within partners and at PANW on the benefits of tri-party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital way of life. Success in the role will also require developing a strong internal network across PANW teams, including Sales, Marketing, Area Channel Business Managers, Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow SP partner-led transactions - New Customer Acquisitions

• Embed PANW solutions into SP partners service offerings

• Business development with partners involvement to help activate them on PANW offerings

• Build a strong business network within the Area channels organizations - It is your responsibility to continue to nurture and grow your network

• Engaging with key stakeholders (PANW Area and Channel leadership, Channel Business Managers, Distributor Business Managers) to build and execute on a your SP channel plan

• As part of the overall JAPAC theater plan, activate Focus SP partners, then identify and recruit emerging SP partners who prioritise Cybersecurity in their Network or SOC go-to-market strategy

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

Team Summary

Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, enabling our client facing teams to deliver and scale new products, services and initiatives into the market.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Business Strategy and Operations Director does at Visa:

The role of Business Strategy and Operations Director for Client Services (AP) is a key role that is responsible for a wide range of activities required to support the AP Head of Client Services in delivering against regional and global priorities. The role is based in Singapore and provides an excellent opportunity to gain a broad strategic overview of Visa’s business. It will involve close collaboration with the Client Services Leadership Team as well as strong partnership with other functional leaders across Asia Pacific.

Specific responsibilities span across the following key areas:

• Drive end-to-end management of Client Services Objectives and Key Results (OKRs) – collaborate with CS Leadership Team and other global as well as regional stakeholders to facilitate OKR targets each year. Establish accurate tracking capabilities to measure performance against targets.
• Reporting on business performance through Monthly Business Reviews. Partner with relevant people to understand any variances to targets and provide clear insights into improvement opportunities.
• Establish a robust operating rhythm with Client Success Cluster Leads to track key performance metrics and support the program management of strategic Client Success initiatives.
• Manage revenue generated through the Visa Online Access Fee including billing, forecasting, budget setting and careful management and tracking of fee waivers.
• Create materials and content for monthly business reviews, monthly staff newsletter, Town Halls, executive updates, CSLT and department meetings, and other key updates as appropriate.
• Work with AP leadership team, AP Pricing Team and Global CS Pricing on socialization of new Client Services product and pricing changes that drive revenue growth for the organization. Partner with other functional teams to promote revenue generating services to our clients. Develop capabilities to track revenue performance against budget and targets.
• Partner with the Finance Business Partner and CS Leadership Team to build the annual revenue and expense budget. Demonstrate a strong understand of the revenue and expense drivers and articulate risks and opportunities that may impact budget performance.
• Drive operational resilience by partnering with Risk and other internal CS Teams to facilitate crucial risk requirements such as Business Continuity exercises and Risk as well as Control Self Assessments.
• Partner with Global Service Excellence Team to drive key process improvement initiatives that will create efficiencies, improve the customer experience and reduce cost.

Why this is important to Visa

The candidate will play a key central role in driving business effectiveness through a best-in-class project and program management capability, ensuring successful execution of strategic plans across the region and provide support to the SVP Client Services (AP) and the broader AP Client Services Leadership Team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

REVENUE MANAGEMENT STRAGEGY SUPPORT 

• Support the Hotel Management and Executive Director of Revenue Management to develop and maintain the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods through cooperation with sales & marketing team and optimal use of revenue management systems and channels. 

REVENUE MANAGEMENT PERFORMANCE 

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.  Run scenarios to determine optimized actions for contracts and business mix changes 

• Perform both high level and by day forecast for both hotels and manage the forecast adjustments, uploading and reporting through Accor systems.  

PRICING, PLANNING & DISTRIBUTION OPTIMISATION 

• Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.  

PMS/CRS MANAGEMENT & OPIMISATION 

• Maintain and optimize reservation systems including Opera Cloud and TARS with accurate tracking and delivery of rates to all distribution channels. 

REVPRO CULTURE 

• Ensure that a “RevPRO culture” is spreaded in the hotel, through the animation of weekly Revpro meetings and regular coaching and training sessions for the hotel teams  

TEAM DEVELOPMENT & GROWTH 

• Provide coaching and development for the Revenue Management team to support career progression and growth. 

OTHER RESPONSIBILITIES  

• Pricing and distribution loading across all systems and tools 

• Cover responsibilities for the Executive Director of Revenue Management when out of the office 

• All other duties as required 

We are offering an internship in the quality management department of the Bosch Mobility Aftermarket Asia Pacific (APAC) region based in Singapore office.
Our focus is to support business and product strategies in terms of quality management for products and processes to continuously grow our automotive aftermarket business in APAC. We are looking for enthusiastic and dynamic candidates to join us for internship of 6 months.

Support our team in operational tasks
• Monthly Key Performance Index updating.
• OES & IAM complaint register updating & follow up.
• Support in maintaining related internal processes and systems.
• Support in Digitalization and Automation transformation activities.

Be in charge of your own projects
• Standardize data collection for specific Quality management aspects and prepare for further analysis.
• Work on new idea /concept on data and process automation.

• Implementation experience of Payments processing lifecycle, Payment types like – ACH, RTGS, Real-time, Cross border.
• Good knowledge of Core Banking Applications like Flexcube (12x & 14x) & Finacle (10x),
• Experience in OBPM (Oracle Banking Payments) and trade application OBTF (Oracle Banking Trade Finance).
• Experience of ISO 20022 migration - SWIFT transformation of MT to MX worldwide for all banking payment & non-payment messages.
• Good knowledge of MT, PACS, PAIN, and CAMT messages with implementation experience.
• Experience in Payments Engines/ Payments integration layers/ Payments Channels/Bulk Payments
• Lead and manage end-to-end payment projects, ensuring successful delivery within timelines and budget.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop and maintain project plans, timelines, and resource allocation.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Coordinate with stakeholders to gather requirements and ensure alignment.
• Manage vendor relationships and contracts related to payment projects.
• Provide regular project status updates to stakeholders and senior management.
• Ensure compliance with industry standards and regulations in payment processes.
• Conduct post-project reviews and identify areas for improvement.

• Bachelor's degree in Business, Finance, or a related field.
• Proven experience in project management, preferably in payment-related projects.
• Strong knowledge of payment systems, processes, and technologies.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Strong organizational and problem-solving abilities.
• Knowledge of industry standards and regulations in payment processing.
• Experience in vendor management and contract negotiation.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Position Overview:

The Human Resource Business Partner (HRBP) plays a crucial role in aligning HR strategies with the overall business objectives of the organization. This role acts as a key liaison between the HR department and various business units, collaborating closely with leadership and staff to support and drive the achievement of organizational goals. The HRBP provides proactive HR consultation, strategic guidance, and expertise to business leaders, while also ensuring the effective implementation of HR programs and initiatives.

Key Responsibilities:

1. Strategic HR Planning & Business Partnering:

• Collaborate with business leaders to understand business objectives and challenges, translating them into HR strategies and action plans.
  
• Develop and implement HR initiatives that support the organization's long-term vision, growth, and manpower planning.
• Collaborate with business leaders to understand their objectives, challenges, and manpower needs.
• Develop a strong working relationship with department heads and key stakeholders to provide proactive HR support and solutions.

2. Employee Relations:

• Act as a trusted advisor to managers and staff, providing guidance on HR policies, procedures, and best practices.
• Manage staff relations issues, conduct investigations, and mediate conflicts to maintain a positive work environment.

3. Talent Acquisition and Onboarding:

• Partner with business leaders to identify and hire top talent that aligns with the business needs and culture.
• Oversee the onboarding process to ensure new staff have a smooth integration into the company.

4. Performance and Talent Management:

• Advise managers on performance management processes, including goal setting, performance reviews, and development plans.
• Support the identification of high-potential staff and assist in creating succession plans.

5. Learning and Development:

• Collaborate with relevant HR team members and/or business leaders to identify skill gaps and training needs within the business units.
• Assist in the design and implementation of employee development programs.

6. Compensation and Benefits:

• Work with relevant HR team members to ensure competitive and fair compensation and benefits structures that attract and retain talent.
• Provide insights and recommendations on salary adjustments, promotions, and bonuses.

7. HR Metrics and Reporting:

• Analyze HR data and metrics to identify trends and insights that inform decision-making.
• Prepare regular reports for management on key HR metrics and their impact on the business.

8. HR Policy and Compliance:

• Ensure compliance with labor laws, regulations, and company policies across the business units.
• Advise management on potential risks and propose mitigation strategies.

• Bachelor's degree. Master's degree or HR certifications are advantageous.
• Proven experience as an HR Business Partner or HR Generalist, ideally in a fast-paced corporate environment in the IT industry.
• To succeed, minimum 5-7 years of HR business partnering, or 7-10 years combined HR business partnering, HR generalist and HR specialist experience are likely required.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong interpersonal, communication, and influencing skills to build effective relationships with stakeholders at all levels.
• Demonstrated ability to think strategically and broadly and translate business objectives into HR solutions.
• Analytical mindset with the ability to use data to drive HR decisions.
• A proactive approach with the capacity to thrive in a dynamic and evolving organization.

• Fun working environment
• Flexible Benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Infrastructure Project Manager who will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.  The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

Project & Service Management

Lead, deliver and maintain projects within time, scope, and cost

Ensure project delivery quality

Plan & establish project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regards to schedules, budget, manpower and quality

Resolve project overrun issues 

Track project progress and report to Senior Management and Customer

Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Lead the project and service team on smooth project transition to operation in accordance with customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness 

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customer’s expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Strong customer-service orientation

Stakeholder Collaboration: Collaborate effectively with cross-functional teams (IT operations, engineers, vendors) to ensure project success.

Scope and Risk Management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.

Experience in managing government-approved vendors and contractors.

Understanding of procurement processes and contract management within the public sector.

Team Management 

Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions, and delighting the customers

Plan for optimal use of resources across teams comprising of Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Ensure high individual and staff billability

Technical Skills

Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.

Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.

Virtualization: Knowledge of virtualization technologies (VMware, Hyper-V, KVM) for server consolidation and resource optimization.

Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.

Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.

Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.

Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.

ITIL Framework: Familiarity with ITIL principles for service management.

Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.

Disaster Recovery and Business Continuity: Understanding of DR/BC planning and implementation