• Collaborate across departments for effective CRM strategy.
• Provide monthly updates to internal stakeholders.
• Ensure customer communications comply with regulations.
• Manage daily requests, issues, and escalations.
• Administer and maintain Salesforce and CMS systems.

Requirements:

• Minimum Degree in Marketing/Business or other related courses with some internship working experience.
• Prior experience in event management or using CRM will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Opportunity

• Adecco is partnering with a leading bank to look for AML Compliance Analyst with experience in KYC/ AML
• Office Location: East
• 6 months contract
• Salary between $4000 to $4600 depending on relevant experiences

The Compliance Anti Money Laundering Risk Management Analyst is an intermediate level role responsible for recommending/establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize established disciplinary knowledge to identify inconsistencies in data, and formulate strategic recommendations on policies, procedures, and practices.

Responsibilities:

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders

• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas

• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalation

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases

• Conduct Cross Sector reviews among multiple Citi business lines.

• Document and report the review/investigation findings and prepare case files with the required supporting documentation

• Summarize, in writing, clear and concise findings of the investigation

• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))

• Manage risk by analyzing the root cause of issues and impact to business

• Has the ability to operate with a limited level of direct supervision.

Qualifications:

• 0-2 years of relevant experience

• Experience and knowledge of AML regulations/laws (such as the Bank Secrecy Act, the US Patriot act, US Treasury AML guidelines, and OFAC requirements)

• Experience writing and preparing Suspicious Activity Reports (SARs)

• Proficient computer skills with a focus on Microsoft Office applications

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s Degree/University degree or equivalent experience

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply AML Analyst (6 months)
• We regret to inform that only shortlisted candidates will be contacted

Job Scope:

• Perform end to end recruitment process
• Sourcing candidates via various methods such as posting job advertisements on job portals and social media
• Screen resumes and arrange interviews with candidates
• Provide administrative support to the HR Executive

Job Requirements:

• Minimum GCE ‘A’ Levels/Diploma
• Proficient in MS Office
• Possess good communication and interpersonal skills

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities:

1) Liaison with eFC system
2) ETBS functionality and fixes

Job Requirements:

• Must-have skills/technologies:
o SAP experience
o Client presentation/deliverables
o Accounting/Finance background preferred

• Years of experience: 4-5 years in technology implementation

1 - Application Architecture Estimation (P1 - Beginner)

2 - Applications Architecture (P1 - Beginner)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for a Business Analyst to join their team
• 12 months Contract
• Located at Changi Business Park

Responsibilities

• Collate and manage all the details regarding the application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements

* Candidates with 1- 3 years of working experience in a banking operations environment, preferably in a BA role will have an advantage.

* Demonstrate drive to deliver high quality results and commitment to personal goals

* Strong communication and interpersonal skills with proficiency in Microsoft Office

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

About the role

Reporting to the Business Intelligence Solutions Manager for Asia Pacific, this role will manage a diversified series of projects, assist application development teams in adopting new technology, and plan ongoing maintenance and enhancements for existing systems and frameworks. This is a 1-year contract position.

What you will be doing

• Apply and adapt Project Management best practices: project scoping, planning strategies, milestones and schedules definition, reporting of project status, issue tracking, change control.

• Create and manage BI and analytics solutions that turn data into information supporting decision making: gather, analyze, and document reporting functional and technical requirements.

• Work closely with business stakeholders to make sure data definitions and technical logic specifications align with business requirements.

• Oversee test plan, test cases and test scripts.

• Perform data extractions via SQL and present findings to stakeholders.

• Analyze production problems, realize / recommend data correction.

• Support remote BI users on training and best practices on BI tools, where to find data.

• Maintain user guides and release notes up to date.

The successful candidate

Essential

• At least 3 years experience in Business Intelligence project management (Waterfall and Agile)

• Working experience with any of the following BI tools (ordered by preference): Tableau, Power BI, IBM Cognos Analytics, IBM Planning Analytics, Business Object, Qlikview

• Good knowledge of relational and multidimensional data models (star schemas, cubes)

• Strong skills with SQL (preferably T-SQL)

• Basic knowledge of financial reporting (P&L, BS, CF)

• Good written and spoken English

• Must be able to work collaboratively with cross-functional teams to analyze and understand business needs in order to translate them into report/ dashboard specifications and deliverable solutions

• Self-starter with ability to work independently with minimal supervision and manage own workload

• Proactive, able to suggest improvements of processes, systems, code... and prioritize them

Desirable

• Strong customer focused, team-oriented communication skills with emphasis on building lasting, trusted partnerships through written and verbal communications

• Experience with / knowledge of at least one of the functional areas: finance management, customer relationships and sales, freight forwarding or logistics operations

• Experience with / knowledge of finance (non-banking), transportation or logistics domains

• Experience with / understanding of OLAP solutions and MDX (TM1 especially)

• Willing to work with and learn new technologies

Get to know the Role:
It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly multi-skilled leaders who can lift their head above the noise and push us to do what is truly best for our customers. This is you. You will manage highly complex projects working with senior leaders of Grab with the purpose of giving our customers and partners world class support. 
 

The day-to-day activities:

• Explore: Uncover best customer insights through customer research and analytics in order to support decision-making
• Launch: Propose and launch impactful projects that lift the Customers’ and Drivers’ experience to world class levels
• Deliver: Lead cross-functional teams to implement changes at light speed
• Influence: Work closely with senior executive stakeholders to make impact happen
• Shape the customers experience through the best capabilities such as analytics, design thinking, software engineering, agile
• This is everything: You have to be the radical advocate for our customers, laser focused on the quality and the safety of their experience with us above anything else
• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab principles to ensure we are always, always, working in a way that our behaviours would make us proud 

Job responsibilities:

• Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
• Researches and analyses improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements
• Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.
• Works as directed by management team to research and document business issues involving workflow procedures and processes
• Analyses data and work with stakeholders to develop creative solutions
• Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations
• Conduct prioritization with Product Owner
• Play scrum master role and perform sprint planning
• Write user stories along with acceptance criteria
• Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.
• Write or review test plan and test scenario (testing will be executed by business or testing team), however, some minor testing will be done here and there for sanity/smoke test
• Review test results and participate in defect triage
• Obtain UAT sign off for deployment into production

Job requirements:

- Min 3 years BA experience

- Experience in Product Launch for Life Insurance

- Delivery experience in Agile

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Your role

Do you have a sharp eye for detail? Are you known for hitting deadlines? We’re looking for someone like that

to help us in:

• Monitoring and processing all corporate action and income events on a daily basis
• Liaising with Portfolio Managers for elections and communicating them to custodian banks
• Calculating cash and holding positions, post cash and stock transactions
• Ensuring that queries, exceptions and event reconciliation discrepancies are investigated and resolved
• Working effectively with the team towards achieving business goals
• Supervising the processes in the team
• Performing quality checks and controls
• Looking for means to improve process efficiency
• Adjusting process requirements to changing landscape

Your team

You will work in Corporate Actions Team in Singapore. Team is responsible for research and maintenance of Corporate Actions in the APAC region, with a view to collecting Portfolio Managers’ responses, reflecting them in systems, instructing the custodians, posting cash and stock transactions in our accounting system and reconciling positions.

Working hours fall between 9:00 and 18:00.

Your expertise

You have:

• Experience of corporate action management / operational experience
• Previous client service experience and a strong ability to interact with and support client requirements
• Self starting team player
• Analytical and quantitative aptitude
• Adaptability to learn new tasks and demonstrate a willingness to understand the detail of a process.
• Control focused
• Understanding of process flows: Ability to look at the overall process and explain it to others.
• Ability to plan and distribute work in the team

You are:

• Very good in written and spoken English
• Able to work independently and as part of a team
• Comfortable in prioritizing and delegating workload and working under pressure, with tight deadlines

• Develop requirement plans for tollers to ensure the tolling plants is operating in line with company’s planned requirements.
• Manage the import and/or export of components or products to support the demand plan activities in other regions.
• Manage inventory levels within target ranges for key materials and key locations.
• Maintain understanding of short term & medium-term capacity availability and constraints.
• Updating the demand plan and material movement requirements,
• Where required, participate in regional S&OP meetings.
• Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources
• Support Inventory and other ad-hoc reporting for both Demand and Supply Planning

EDUCATION & EXPERIENCE MINIMUMS:

• Diploma/Bachelor of Science in Logistics, Supply Chain, Business Administration, etc
• SAP competency in materials managements and supply planning

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Develop requirement plans for tollers to ensure the tolling plants is operating in line with company’s planned requirements.
• Manage the import and/or export of components or products to support the demand plan activities in other regions.
• Manage inventory levels within target ranges for key materials and key locations.
• Maintain understanding of short term & medium-term capacity availability and constraints.
• Updating the demand plan and material movement requirements,
• Where required, participate in regional S&OP meetings.
• Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources
• Support Inventory and other ad-hoc reporting for both Demand and Supply Planning

EDUCATION & EXPERIENCE MINIMUMS:

• Diploma/Bachelor of Science in Logistics, Supply Chain, Business Administration, etc
• SAP competency in materials managements and supply planning

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Your role

• Do you have a knack for technology, always interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using the cutting edge tooling platforms through machine learning? We’re looking for someone like that to help us:
• manage support and monitoring of the banks critical Access Management solutions, synchronization/provisioning workflows and infrastructure components through the complete IPM lifecycle
• analyze recurring failures and events as part of Continuous Service Improvement and eliminate top demands using cutting edge RPA & AI tools
• work collaboratively with internal/external teams, always focusing on the best approach for the bank
• managing knowledge articles in the knowledge management repository
• coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance, special event days

Your team

You’ll be working as part of the Security department within Technology Services. Within Security, you’ll be part of a global Access Management team and responsible for all aspects of production support. The team provides 24x7 support with a follow the sun operating model. Some shift work is to be expected.

Your expertise

• minimum of 5 years of experience in Access Management/ Security IT (eg, Sun/Oracle IDM, Sailpoint)
• sound understanding of Unix, Windows & Database queries
• knowledge of web and application servers (Apache/IIS/Tomcat/WebSphere)
• ability to work under pressure and manage multiple, concurrent / conflicting priorities
• automation/ application development experience, understanding of Agile or any other SDLC methodology would be advantageous
• good understanding of ITIL Service Operations process such as Incident Management, Request fulfilment, Problem Management
• preferable tools knowledge: Putty, TOAD
• preference would be given to candidate who has also worked on Sun/Oracle IDM, Sailpoint, Splunk, Omada, AppDynamics, IPSoft

Your role

Are you a problem solver? Are you passionate to convert business ideas into IT deliverables? Are you able to communicate with global business users & development teams? We are looking for someone to:

• work with our Business Product Owner to define new functionalities of our client messaging products (via WhatsApp, WeChat, Line, etc.)
• document the requirements (in agile working mode) that articulates logic to design & development team
• align with the Operations team in the rollout and support the day-to-day query globally

Your team

You will be part of the APAC Touchpoint Development team based in Singapore or Hong Kong; working with developers and business across in Singapore and Switzerland

Your expertise

• 10+ years of experience as a business analyst for banking industry, preferably with client messaging platform experience
• experienced in agile project delivery
• strong analytical sense that interpret a set of technical requirements (you know what they really want)
• excellent communication skills, able to manage across different stakeholder segments located in Switzerland and APAC
• worked with vendor software package and able to negotiate on their work priority
• strong ability to influence stakeholders and build trusted working relationships
• solid technical background and able to prepare database scripts and simple coding logic

Job Scope

1. Seek and interpret inputs from across the organization to build a demand plan that will drive operational activity in line with the business objectives.
2. Develop requirement plans for tollers to ensure the tolling plants is operating in line with Afton’s planned requirements.
3. Manage the import and/or export of components or products to support the demand plan activities in other regions.
4. Manage inventory levels within target ranges for key materials and key locations. The aim is to have adequate material to maintain supply without increasing working capital costs to an unacceptable level.
5. Maintain understanding of short term & medium-term capacity availability and constraints. This is so that related enquiries arising from the supply, business and logistics teams can be addressed (in co-ordination with the Regional Marketing Manager/Global Business Manager) in a clear, accurate and responsive manner.
6. Respond to changes in plan in a timely manner. In addition to updating the demand plan and material movement requirements, this should also include highlighting likely impact of these changes to the business team. This is to ensure that the impact of these changes is understood across the Regional/Global teams.
7. Where required, participate in regional S&OP meetings. This will include providing reports on plans, inventory/capacity outlook, actions associated with product transitions and new product introductions. The aim is to use the meeting to communicate the demand plan and seek input and validation.
8. Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources (such as plant capacity) and develop best practice procedures.
9. Be aware of, and support where necessary, other Supply operations within the region to ensure that Planning activities are aligned with Logistics and Procurement objectives.
10. Support Inventory and other ad-hoc reporting for both Demand and Supply Planning
11. Support company quality and safety systems through day-to-day activities and via formal feedback mechanism

EDUCATION & EXPERIENCE MINIMUMS:

• Diploma/Bachelor of Science in Logistics, Supply Chain, Business Administration, etc.
• SAP competency in materials managements and supply planning typically acquired over 5 or more years of experience

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Your role

Do you have a sharp eye for detail? Are you known for hitting deadlines? We’re looking for someone like that to help us in:

• Monitoring and processing all corporate action and income events on a daily basis
• Liaising with Portfolio Managers for elections and communicating them to custodian banks
• Calculating cash and holding positions, post cash and stock transactions
• Ensuring that queries, exceptions and event reconciliation discrepancies are investigated and resolved
• Working effectively with the team towards achieving business goals
• Performing quality checks and controls

Your team

You will work in Corporate Actions Team in Singapore. Team is responsible for research and maintenance of Corporate Actions in APAC region, with a view to collecting Portfolio Managers’ responses, reflecting them in systems, instructing the custodians, posting cash and stock transactions in our accounting system and reconciling positions.

Working hours fall between 9:00 and 18:00.

Your expertise

You have:

• Experience of corporate action management / operational experience
• Previous client service experience and a strong ability to interact with and support client requirements
• Self starting team player
• Analytical and quantitative aptitude
• Adaptability to learn new tasks and demonstrate a willingness to understand the detail of a process.
• Control focused
• Understanding of process flows: Ability to look at the overall process and explain it to others.

You are:

• Very good in written and spoken English
• Able to work independently and as part of a team
• Comfortable in prioritizing workload and working under pressure, with tight deadlines

Job Responsibilities:

• Manage and process regional claims submitted by six service partners from Sri Lanka, Taiwan and Thailand
• Review and verify claim documents for accuracy and completeness.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as the retrieval and return process for warranty items with service partners.
• Assist the Customer Care Centre by expediting the ordering and delivery of critical parts to Distributors/Service Partners, ensuring prompt restoration and functionality of engines/equipment.
• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Communicate effectively with service partners to gather any missing information or documentation required for claim processing and
• Coordinate with internal departments such as Customer level 2 support, Warranty and Sales to facilitate claim processing and resolution.
• Maintain an organized and up-to-date database of warranty claims, including claim status, approvals, rejections, and pending.
• Generate monthly report on warranty claims amount to Germany.
• Ensure all documentation is accurately recorded and filed in accordance with company policies and regulatory requirements.
• Generate and assign internal job numbers to warranty, commissioning jobs and corrective actions claims for tracking and reference purposes.
• Raise Purchase Requisition and coordinate with Purchasing Team to ensure timely processing and issuance of purchase order to service partners.
• Receive invoices from service partners for warranty-related parts and labor claims.
• Perform goods receipt in SAP system to confirm receipt of items and initiate payment processing to Finance Team.
• Seek opportunities to improve the warranty claim process to enhance overall customer satisfaction.
• Propose and implement solutions to streamline workflows, reduce errors, and improve efficiency in warranty claim processing.

Requirements:

• Degree/Diploma with at least 5 years of relevant experience in warranty administration, customer service, or administrative roles.
• Proficient with SAP and MS Office.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Reporting to Regional Director, you will create impact within our Project Management Team within the Project Management Capability. As one of the world's fastest-growing agencies within an ever-expanding global network, we proudly stand as Google's foremost global partner setting us apart in the industry . Our close partnership continues to evolve, influencing our geographical presence, the scope of our activities, and our delivery methods.

Your primary responsibilities will include:

• The primary function of Project Management in our business is to meet client requirements by overseeing the project process
• Manage the schedule, and ensuring that the work of our practitioners is delivered on time, within budget, and following both quality standards and client goals.
• Identify and address potential project risks, devising contingency plans
• Manage scope and change requests to avoid delays and cost overages
• Monitor project performance, prepare KPI reports, and address issues proactively
• Willingness to work globally, understanding time zone implications for deadlines, communicating with all stakeholders
• Embrace a culture of ownership, openness, teamwork and integrity
• Ambitious and a good team player; collaborative but also a good, and (onboarding support will be provided to ensure you are set up for success across different projects)

Team Summary

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business to drive the next generation of payment innovation for our issuing partners.

What a Director, Visa DPS Product Management does at Visa:

Visa is searching for a Singapore-based Director to play a critical role in the Visa DPS product solution. Working as part of a growing team and supported by strong global product and technical teams, you will use your breadth of software and product development skills to support the co-located Singapore-based product managers and product owners.

This role will work with business owners, architects, and other global cross-functional counterparts to gain a deep understanding of the features and artifacts that will be delivered by the Singapore-based teams. Additionally, this role will need to collaborate with the Global Visa DPS Product Management teams to ensure expectations and priorities are aligned.

Why this is important to Visa.

This role is an opportunity to be part of a team that is building future capabilities for Visa and will be the product voice for Visa DPS overall in Singapore. This role will support several agile trains across a global footprint of teams in Denver, Singapore, Poland, and the United Kingdom. The strategically important programs these teams deliver will help facilitate and expansion and modernization of the Visa DPS product suite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

A Project Manager at MUFG IS is an influential change agent/trusted advisor with business and technology who drive and implement organizational priorities that add value. Project managers play a key advisory and change/ project leadership role in the projects’ early initiation phase (i.e., business casing) to the structuring of the project to implementation and handoff to BAU.  To be effective in their role, Project Managers must be (1) resourceful and be strong relationship managers; Building strong working relationships with the project and organizational stakeholders at every level of the organization must be second nature, (2) Bring a blend of strong execution expertise and business knowledge, (3) adept at mitigating and managing risk and (4) have excellent communication, impact/influence and facilitation abilities.

As a member of the Project Management team, the Project Manager directs and controls a variety of projects throughout a global organization, ensuring that the projects are conducted on time, within budget using project management best practices to ensure the highest level of quality. Implementing effective governance throughout the project lifecycle and managing the day-to-day operation aspects of the projects – Plan, budget, RAID, Resource and Status to ensure project objectives are achieved.  Project Managers also supports the PMO with portfolio and resource planning and reporting.

You Will:

• Ensure successful, timely and effective delivery of change projects
• Developing project plans, budgets and schedules, managing tasks and teams on the project’s critical path
• Responsible for scope control with stakeholders, task execution with the project team and relevant upward communication to managers and senior stakeholders
• Helps define process improvements and feedback for the project, including any strategies required for timely execution
• Gather or track the completion of necessary artifacts required for development of each project, including but not limited to risk assessments, technical architecture drawings, requirements, design specifications, testing, change plans, etc.
• Provide feedback to project stakeholders, including specification feedback, issue escalation to managers or scope changes/clarifications to project resources
• Update relevant project information in real time and work across all departments to deliver projects that align to the organization's strategic vision
• Assess and manage risks and issues, take corrective measures accordingly
• Guard the viability of the vision and the business case
• Flexibility to attend to urgent matters outside of normal business hours if/when needed. 

About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

Team Summary

The Finance Business Partner team is an agile, highly visible team that works using a consultative model with business to apply data to business and finance decisions as well as measure performance.

We are looking for a Finance leader, who is a problem solver with great communication skills. You will provide financial insights that enables the business partners to plan, prioritize investments, execute and manage performance.

You are both a player and coach, providing financial thought partnership and analytical support to partners. This is a high visibility role where you will keep senior management informed on performance and support decision making, business reviews, strategy/execution projects, and ad hoc analysis.

What a Director, Finance Business Partner – Merchant Sales & Acquiring (MS&A) does at Visa:

• Primary Finance support for MS&A function
• Establish and maintain excellent working partnerships with the MS&A function head and leadership teams.
• Effectively partner with MS&A function to prepare Annual Budget and Quarterly Forecasts ensuring all relevant issues / projects / initiatives are correctly addressed and/or resolved
• Acquire and maintain a deep understanding of the strategies, priorities and issues of the MS&A function regionally and globally
• Perform financial analysis including variance analysis and what-if scenarios; be able to succinctly outline key variance drivers and key risks to projections while applying business and financial acumen to explain underlying drivers of results
• Partner with business teams for client incentive deals and projects, providing financial and analytical support and applying business acumen.  
• Individual contributor who could partner with business in providing guidance on budget and bringing financial discipline in investment decisions
• Partner with Global Functional and AP Hub finance teams to prepare commentary regarding variances, business drivers and influence forecasting assumptions
• Actively seeks opportunities to introduce new tools and improve analysis used for function communications
  • Support the month-end, quarter-end and year-end reporting requirements in accordance with deadlines
  • Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, functional, or regional management while supporting syndication with stakeholders across the organization

Why this is important to Visa

The FBP will be part of one of the key functions in Visa and plays a critical role in supporting MS&A function from a finance support standpoint.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

• Work with data, analyze diverse datasets to understand sales, drive optimization and improve business strategies
• Participate in analytics and data projects that are integral to sales & trade marketing business
• Support to develop custom data models and algorithms
• Prepare reports and utilize PowerBI for data visualization
• Assist in other ad-hoc analytics projects

The Acceptance team is part of the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyze acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for Small/Medium Business (SMB).

As a key member of this team based in Asia Pacific, you will be responsible for identifying and delivering on Acceptance opportunities within the SMB space. You will leverage your domain expertise in payments to help grow SMB Acceptance through helping clients to design a best-in-class go-to-market approach, implementing & supporting SMB commercial programs, and driving revenue growth for both the clients and Visa.

This role will report to Director of SMB Acceptance in AP.

The Teamhead Project Management Business Solutions is responsible for the SAP migration projects from R/3 to S/4 Fashion within the PUMA SEAOIN region (South East Asia, India, Oceania). The Teamhead will work closely with the project teams and functional stakeholders to deliver the SAP migration projects, to ensure that the projects are completed on time, and in accordance to business requirements as directed by the project sponsor.

Task 1:

Deliver the PUMA SEAOIN S/4 HANA Fashion Lead project.

- Define the overall project scope and design the project structure with the Project Sponsor

- Perform detailed scoping of the project and identify key workstreams by working closely with all functional leads - including the alignment of the workstream’s outcome, responsibilities, task lists and timelines.

- Identify and build in all inter & intra workstream dependencies into the project plan to develop a clear picture of the project’s critical pathway.

- Establish a project communication plan to ensure that all stakeholders (e.g., project sponsor, workstream leads, advisors) are well aligned on key project topics.

Task 2:

Lead the execution of detailed SAP project plans and coordinate with all project stakeholders to ensure that all parties are on track with project requirements, deadlines, and schedules to achieve the project objective:

- Conduct regular workstream update sessions and project update sessions to collect status updates from workstream leads and closely monitor the progress against the planned task list and timelines.

- Measure project performance through established KPIs and report to management on a regular basis.

Task 3:

Support the Program Manager in Project Management Office (PMO) to perform regular review of the project plan and update where required to meet the changing project requirements with the approval of the Project Sponsor. Communicate project plan updates to all project stakeholders.

Task 4:

Work closely with PMO and project stakeholders to identify, evaluate, and manage project risks in an effective manner with a particular focus on topics along the critical pathway with strong interdependencies across workstreams. Act as the first gate keeper in problem solving and only escalate to management if required (e.g., decision making)

Task 5:

Ensure project best practices and document management:

- Define and establish best practices and processes for projects to enable cross-functional departments/ teams to readily manage and deliver on assigned/identified workstreams.

- Create, organize, and maintain records of project documents including templates for reporting, project file management, etc.