GENERAL FUNCTION 

• Responsible for producing engineering specification, liaising closely with design department, procurement and site; and executing project schedule, targets and plan in compliance with the clients' contract, in a safe manner meeting both cost and schedule requirements.

Technical

• Draft PMP, including project schedule, strategy etc under the instruction and guidance from PM
• Monitor the work progress according to schedule and take all necessary actions in the event of any delay
• Manage and deal with non-compliance issues and propose preventive and corrective measures
• Receive and verify equipment delivered on site
• Organize and coordinate with all stakeholders, including external parties, such as subcontractors to ensure the work is delivered according to the cost, schedule, quality and safety aspect.
• Estimate and allocate manpower, equipment and materials
• Plan, schedule and assist in testing and commissioning
• Documentation management as per ISO standards/ client requirement
• Prepare project progress reports
• Assist the Project Manager to manage the contract, cost and schedule
• To provide a support role on project related matters

Management

• Manage and coordinate resources in area of work, including site activities

Safety

• Apply the Safety procedures for operations bound to their activities

Quality

• Apply the Quality procedures for operations bound to their activities

Job Title: Business Analyst - IMOS

Location: Singapore

Overview: We are seeking a skilled Business Analyst with expertise in IMOS to join our team. The ideal candidate will play a crucial role in bridging the gap between business needs and technological solutions, with a focus on optimizing manufacturing operations through the effective utilization of IMOS software.

Responsibilities:

1. Requirement Gathering: Collaborate with key stakeholders to gather and document business requirements related to manufacturing processes and operations.
2. System Analysis: Analyze existing manufacturing systems and processes to identify areas for improvement and optimization through the implementation of IMOS solutions.
3. IMOS Implementation: Lead or support the implementation of IMOS software solutions, including configuration, customization, and integration with existing systems.
4. Process Optimization: Work closely with cross-functional teams to design and implement optimized manufacturing processes leveraging IMOS capabilities.
5. Data Analysis: Utilize IMOS data to generate insights and make data-driven recommendations for improving operational efficiency, quality, and productivity.
6. Training and Support: Provide training and support to end-users to ensure effective utilization of IMOS functionalities and features.
7. Documentation: Maintain comprehensive documentation of IMOS configurations, processes, and procedures.
8. Continuous Improvement: Stay updated on industry trends and best practices related to manufacturing operations and IMOS technology, and proactively identify opportunities for continuous improvement.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Engineering, or related field.
• Proven experience as a Business Analyst in a manufacturing environment, with specific experience in IMOS implementation and support.
• Strong understanding of manufacturing processes and operations.
• Proficiency in IMOS software, including configuration, customization, and administration.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
• Project management skills and experience managing multiple initiatives simultaneously.

Tasks:

• Assist the Director Business Development and Business Development team in the implementation of strategic initiatives and projects for regional development strategy and internal improvement measures
• Support Manager Business Development in developing, preparing, and rolling out strategic initiatives and projects
• Support Retail Development with network planning and implementation of corporate architecture standards as well as with projects to continuously improve dealer performance
• Support the team in preparing monthly reports and key administrative tasks

• Study in Business Management, Sales and Marketing, or relevant other studies
• Must be currently enrolled in an undergraduate program
• Past internship experience is preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical, and quality oriented, able to work independently and prioritise
• Team oriented working attitude and intercultural understanding

Next opening: July 2024 / August 2024

Duration: 6 months, full-time internship

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

1.    Demand Planning

• Responsible for driving Supply Chain operational activities, including cross-regional collaboration and support.
• To identify improvement potential in the areas of demand planning and collaborate with relevant stakeholders for effective implementation in the responsible market.
• Supporting on regular reporting and analytical activities within supply chain functionality.

2.    Distribution Network Analytics

• Driving the Warehouse Distribution Network for improvement potentials in APAC.
• Participate in Network Studies, performance evaluation together with GS and LSP.
• Supporting on regular analytical activities on supply chain costs.

3.    Specific Tasks / Requirements

• Hands-on position involving in digitization and extensive analytic activities in tandem with management reporting responsibilities. 
• Identify processes and support analysis by providing statistical information to improve service, operating efficiencies, and costs.
• Be engaged in multiple business wide projects to ensure the processes are delivered within the agreed business tolerances.

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

• Attend site meetings, inspections, and monitoring of project progress with the Main Contractor.
• Ensure safe work procedures are implemented to control risk
• Other scopes of work to be assigned by the Managing Director
• Liaise with other departments to ensure information, materials or other resources to ensure project progress
• Any other tasks deemed necessary by the company related to the execution of projects

• Attend site meetings, inspections, and monitoring of project progress with the Main Contractor.
• Ensure safe work procedures are implemented to control risk
• Other scopes of work to be assigned by the Managing Director
• Liaise with other departments to ensure information, materials or other resources to ensure project progress
• Any other tasks deemed necessary by the company related to the execution of projects

Colliers International is the fastest growing Commercial Real Estate Services provider globally. Here at Colliers, we pride ourselves on our enterprising, collaborative and growth mindset culture. This growth and our commitment to investing in our people and platform has created the need for an enterprising real estate professional to join our team as the Business Development Director | Enterprise Clients Asia, based out of our regional headquarters in Singapore.

This role reports directly into the Managing Director, Occupier Services | APAC and partners with the local market Occupier Leaders and Enterprise Client leads across the region to grow our service offering to Enterprise Clients Asia wide. This is an opportunity for an entrepreneurial real estate expert to lead the growth of  the Enterprise Services sector in a key regional hub, with the opportunity to influence across the wider Colliers global market.

To be successful in this position, you will possess a proven capability of client engagement, business development, inspirational people leadership  and cross functional collaboration.

Responsibilities include, but are not limited to:

• In collaboration with the Managing Director, Occupier Services | APAC and local Occupier Leads, develop a consistent client engagement strategy across the occupier service lines to create strong relationships, financial opportunities & outcomes.
• Act as the lead public figure in client communication to build C-level relationships across the most profitable and targeted accounts.
• Support in developing a highly capable localised teams through competitor talent attraction and internal capability building.
• Deliver a consistent message around our service proposition across the Asia market.
• In collaboration with the Research Department, create consistent Occupier relevant thematic reporting.
• Expand the scope of the centralised service lines which include Lease Administration, Enterprise Project Management and Portfolio Consulting.
• Ensure the service delivery quality across the Enterprise Client landscape is consistent and best in class.
• Be the APAC lead on Enterprise Clients globally, through regular global conference calls and pitches with the UK & EMEA colleagues.
• Actively engage and with Corenet and be the Colliers leader.
• In collaboration with the Business Development Centre, drive the bid response regionally for all Enterprise pitches.
• Oversee the pricing regionally for all Enterprise Clients.

• Develop display components (display panels, touch sensors, cover glass, etc.) in Automotive products (digital clusters, display solutions, and head-up displays).
• Development includes technical requirements definition, concept creation, architecture design, deviation review and negotiation with supplier, design review, performance evaluation/optimization, specification creation, failure analysis and support part qualification till mass production.
• Define, align and track display components’ development milestones & schedule, and budget to ensure deliveries to customers.
• Manage and lead in display component-related technical discussion with suppliers and internal project team members.
• Prepare engineering documentation, specifications and reports.
• Follow both project implementation and quality management rules in realization of the display components.
• Develop new display / touch panel technologies in preparation for application in future Automotive products.
• Work closely with supplier quality management and category management in new supplier development and introduction.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time

• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders

• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve

• Introduce alternative forecasts when asked, based on the situation

• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs

• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices

• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents

• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans

• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives

• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs

• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation

• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission

• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build

• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

Your team (Banking Core APAC & MEA – Financial Instrument & Risk) 

The Financial Instrument & Risk team is a dynamic team of Business Analysts and Software Engineers based in Singapore and the Philippines. The team supports our SaaS customers in the region by maintaining existing solutions and developing new features. You will work closely with your teammates, with other related teams in the same division, with back-office users, with clients, and with partners. You will help provide innovative solutions to meet market demands and help shape the back-office landscape of tomorrow.

 
Your key tasks

• Analyse and address inquiries about the Corporate Actions and Settlement module
• Subject matter expert possessing the relevant business knowledge to provide hands-on support
• Proficient in MT54x and MT56x SWIFT MT messages and their corresponding SESE and SEEV SWIFT MX messages
• Understands front to back functionality surrounding various Corporate Action Events (CAEV) such as Dividends, Spin-Off, Rights Offer, Distribution, Stock Split, etc.
• Independently create complete system requirements specifications and provide / validate effort estimates concerning new enhancements.
• Act as liaison between Avaloq, customers, and 3rd-party providers for the development, implementation, and enhancement of existing solutions
• Implement modules of the Avaloq Banking Suite
• Provide consulting services regarding functionalities in your areas of responsibility
• Execute complex business training sessions
• Testing and quality assurance
• Coach juniors and external staff

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Responsible for planning and overseeing projects within the organisation, from the initial ideation through to completion. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives. This includes setting and managing client expectations, developing a detailed project plan, defining the scope of the project, understanding project risks and assigning team members to specific tasks.

About the job

As a member of the Business Navigation team, you will play a key role in providing financial analysis and lead the staff optimisation process to deliver to the needs of the store. You will be involved in the staff planning, budgeting, and forecasting processes, translating the store’s strategies and goals into performance measurements through analysis and benchmarking. Working with multiple functions across the business, this is a highly visible role that represents a great opportunity to develop a thorough understanding of IKEA commercial operations.

Your assignment

Financial analysis

• Having the full understanding of the store’s P&L, and support the Store Business Navigation Manager in steering actions to provide store in shape as new, reducing costs while considering all impacts on the store’s P&L.
• Support the budgeting and forecasting process through close follow-up of the P&L and provide regular updates and recommendations to store management on the store’s financial position.
• Identify, assess, and translate key industry trends into emerging risks and strategic business opportunities that shape the trajectory of our commercial opportunities.
• Provide relevant and user-friendly business information on the store’s performance KPIs through dynamic reports. You influence with data, and articulate key insights to the store management team to drive sound business decision making.
• Responsible for timely and accurate closing of the monthly account, and all necessary procedures for monthly closing and annual closing while ensuring compliance with IKEA accounting standard, legal, tax, and statutory compliance in Singapore.
• Support the correct procurement of indirect material by requesting and comparing supplier quotations, performing periodic reviews on contract management and supervision to ensure purchases are compliant to procurement principles and IWAY standards.

Staff Planning

• Support the staff planning process through analysis on productivity/ efficiency drivers to maximizing resource availability and skills across all departments.
• Responsible for following up on the staff planning process from budgeting and forecasting and reporting, taking commercial influences taken into consideration.
• Identifying and escalating when the schedule for actual hours exceeds the financial framework and possible improvements in the process for the store are identified.
• Contribute to the deliverables of objectives in the store staffing approach with close follow up on staff planning and related retail KPIs with accurate reporting.
• Responsible for safeguarding the stores complete staff planning process and performance and advising managers in ways to maximize resource availability.

Your profile

• A professional with minimum 6 years of strong FP&A experience and business acumen and feels invigorated by a fast-paced and dynamic environment.
• A globally recognised professional accounting qualification, e.g. CPA, ACCA, CIMA, etc., is preferred.
• Strong communication skills with the ability to present financial information to non-financial stakeholders.
• Ability to influence and galvanizing others to follow you toward a solution.
• Process driven, results-oriented with excellent analytical capability and critical thinking skills.
• Meticulous with strong attention to details and good follow-up skills.   
• Strong interpersonal skills with ability to work collaboratively and effectively with multi-cultural business partners and stakeholders, within cross-functional teams in a matrix organization.
• Experience in ERP or financial reporting systems like TM1, MVBC, Qilkview.
• A retailer who contributes towards the business through actions and presence including weekends, public holidays, and on rotating shifts.

To be able to coordinate the schedule, budget, issues, and risks of the project. Ensure the project management framework is well- organized and run smoothly. This includes communicating  with team members  to make sure everyone is on the same page. 

Job Responsibilities:

•   Effectively performs the day-to-day coordination of activities within the project team members and ensure that all tasks are complete as planned.

•   Attends all project related meetings to capture RAID (Risk, Actions, Issues and Decisions) items and prepare minutes of meetings.

•   Takes responsibility for ensuring that the RAID Log is constantly updated.

•   Reviews the RAID Log with Project Manager to ensure proper management of all outstanding items.

•   Monitoring project progress and creating project status reports for project managers. 

•   Ensures that the Change Request Log is constantly updated and discussed with the Project Manager to properly manage exceptions against approved project scope, timelines and budget.

•   Assists the Project Manager in managing the project portal to ensure all project assets are uploaded in the portal.

•   Assists the Project Manager in preparing presentation decks for meetings (e.g. Steering Committee Meetings, Stream Leads Meeting, etc.).

•   Prepares / assists the Project Manager in creating and maintaining the project timeline in Microsoft Project.

•   Reviews timesheets for proper project charging and submits to Project Manager for review and approval.

•   Prepares schedules of what needs to be completed by what date, as well as of team meetings and coordinating the same with other members.

•   Compiles and maintains interim project reports and minutes of meetings.

•   Communicates relevant information to all team members, such as change in schedule dates, changes in the project's requirements, unexpected hitches etc.

•   Performs other On-site work assignments and other duties as required.

•   Consults with experts in specialist functional and technical areas; translate specialist knowledge on specialist areas of translation. This would require conducting meetings/interviews and capturing the intent of the document.

•   Prepares project proposals, training materials, or online documentation and help systems for assigned projects.

•   Perform related duties as assigned

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

You will be part of the Community Case Management Service team, providing support to vulnerable seniors and their caregivers who face difficulties in managing their multiple health and social care needs. Key responsibilities:

• Provide intake and triage services for members of the community;
• Casework, counselling and service coordination for seniors and caregivers;
• Conduct psychosocial assessment and coordinate interventions with healthcare and community professionals to support seniors and caregivers;
• Document and review case, interventions and outcomes within set timelines, ensuring case documentation submitted on a timely manner
• Liaise and work with organisations, partners and volunteers to build an ecosystem of assets and resources to facilitate more effective work with seniors and caregivers.
• Assist with report submissions or other projects, as assigned by Manager
• Opportunities to be involved in organisational level projects.

Bachelor in Social Work or relevant fields (Psychology, Community Work); candidates from non-social work qualification will be considered as Social Work Executive.

Requirements:

• At least 2-3 years of relevant working experience; knowledge and experience in eldercare/healthcare sector will be advantageous
• High proficiency in written and spoken English; able to speak in mandarin and/or dialects would be essential for engagement with seniors
• Passionate to work with seniors and caregivers
• Strong interpersonal and communication abilities with individuals and systems at multi-levels
• Good analytical and assessment skills
• Team player with an ability to function effectively in a fast-paced environment
• Strong organisational skills and structured.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Client Relations:

• Own the relationship with clients by engaging and providing value to our clients at every stage of their journey: onboarding, training, adoption, support and contract renewal
• Build a strong and productive relationship with new clients to ensure client satisfaction, engagement and retention
• Initiate and maintain interactive client engagement and address ad-hoc client queries and requests, providing a positive client experience
• Review client feedback and concerns and seek to improve the client experience

Client Analytics:

• Actively analyse client usage and behaviour to better understand how our clients use our platform and generate insights
• Develop and execute account plans to ensure the client is gaining value from Canopy’s products and services
• Comprehend the client's needs and how determine how Canopy can offer value-added services to meet those requirements.

Business Analytics and Expansion:

• To gather insights on the client's usage of Canopy and ensure that Canopy's profitability and product relevance remain aligned with the client's needs.
• Identify cross-sell and up-sell opportunities that makes sense for the client and drive account expansion, increasing customer lifetime value
• Identify at-risk clients, proactively engage and develop an action plan to address that risk

Product Development Input:

• Collaborate cross-functionally with internal teams (Sales, Data, Product) to feedback, address and resolve client issues and consistently provide feedback on how to improve the product
• Provide input into the product development cycle and feature prioritisation
• Conduct User Acceptance Testing ("UAT") for new product releases to ensure they are ready for our clients
• Contribute to and maintain relevant post-sales educational and marketing materials, leaflets, and websites

We're keen to speak with Banking Relationship Managers or Fintech Account Managers/ Client Success Managers who are looking for a change and interested in exploring new opportunities in a setting that values work-life balance while still leveraging their financial expertise. If you're ready to transition to a more structured working environment without compromising on your career growth, we'd love to connect with you.

• Bachelor degree in Business or Finance related field
• Proven experience in Fintech Client Success Manager roles/ Account Manager/ Client Relationship Managers
• Strong written and verbal communication to explain complex financial information to clients
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives, including C-Suite levels
• Exceptional interpersonal skills to build rapport and maintain strong client relationship
• Empathy to understand clients’ concerns and needs, supporting and reassuring them when necessary
• Problem-solving skills and strong analytical skills so they can proactively identify and address financial challenges
• Understanding of the enterprise software market, particularly within the financial services industry.
• Familiarity with the systems development life cycle is advantageous
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events

• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

About Lightning Air-Conditioning Services

Lightning Air-Conditioning Services was established in 2003 and has grown in size and reputation considerably over the past decade.

Headed by founder Alvin Yip, with over eighteen years of experiences within the air conditioning industry, our service teams excel in their customer services and workmanship.

Our staff are technically experienced and highly professional in all aspects of the air conditioning industry.

Our continued growth and expansion comes from the constant support and recommendations from our loyal and trusted customers.

Job Description

- Formulate and execute robust marketing strategies aligned with organisational goals, encompassing brand elevation, lead generation, and customer acquisition

- Lead cross-functional teams to orchestrate, implement, and refine integrated marketing campaigns spanning digital, social media, email, print, and other mediums

- Conduct meticulous market research and analysis to discern trends, competitive landscapes, and growth opportunities

- Collaborate closely with product management and sales teams to generate marketing collateral, sales enablement tools, and promotional assets

- Oversee the digital marketing arm, including website optimisation, SEO/SEM initiatives, email marketing campaigns, and social media endeavours

- Monitor campaign performance metrics meticulously, dissect ROI data, and furnish senior management with insightful reports

- Remain abreast of industry trends, best practices, and emerging technologies to continually refine marketing strategies and tactics

- Mentor and cultivate junior marketing personnel, providing them with actionable guidance and fostering their professional development

- Create strategies and executing both paid and organic content for Xiaohongshu and Douyin, implementing CPM, OCPM, CPA and CPC

Requirements

- Bachelor's degree in Business Administration; MBA preferred

- At least 5 years of relevant working experience, with a pronounced focus on devising and implementing integrated marketing campaigns

- Proven track record of delivering tangible results through strategic marketing initiatives

- Proficient project management acumen, capable of handling multiple projects concurrently and adhering to tight deadlines

- Exceptional communication and interpersonal skills, with a penchant for seamless cross-departmental collaboration and stakeholder management

- Analytical mindset, adept at deciphering data, extracting actionable insights, and steering data-driven decision-making

- Proficiency in marketing automation platforms, CRM systems, and digital analytics tools

A Business Development Manager will be responsible for business growth, manage accounts, marketing, sales of wholesale and retail business of supermarket. They must have knowledge and experience of bangladeshi, indian, myanmar and thai food products. They must have experience of managing supermarkets in Singapore or overseas more than 5 years

Responsibilities

• Be responsible for direct sales to professionals and corporate customers.
• Identify, build and manage sales pipeline and business relationships.
• Drive the entire sales cycle – from leads generation, initial customer engagement, qualifying, consultation to closure.
• Participate in prospecting activities to build a strong pipeline for the company.
• Consult with prospects and pursue sales opportunities to close the deals effectively.
• Engage professionals to advance opportunities by sharing on the benefits of our curriculum and understanding their learning aspirations.

Requirements

• Diploma / Degree or equivalent practical experience.
• At least 2 years of experience in sales or client engagement.
• Hunter mentality and a “no fear” approach to prospecting clients.
• Ability to communicate efficiently and possess strong presentation skills.
• A strong work ethic, positive attitude and genuine desire to learn.
• Highly disciplined and good time management.
• Able to converse in Mandarin in order to liaise and communicate effectively with Mandarin speaking clients

Responsibilities

• Generating leads and cold calling to get appointments with potential clients
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions
• Consult with prospect about business challenges and requirements with analysis of costs and benefits.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis
• Other general admin duties as assigned

Requirements

• Hunter mentality and a “no fear” approach to prospecting corporate clients
• A strong work ethic, positive attitude and genuine desire to learn
• Candidates with no experience are welcome to apply as training will be provided
• Candidates with prior experience in related fields can be considered for senior position