Location: Central

Key Responsibilities:

• Develop and manage relationships with key accounts in [e.g.healthcare, FSI, manufacturing, education].
• Identify new business opportunities and drive growth by promoting our portfolio of [enterprise networking/surveillance security solutions].
• Collaborate with presales, technical, and product teams to deliver tailored solutions that meet customer requirements.
• Provide exceptional customer service by understanding client needs, addressing concerns, and ensuring the successful implementation of our solutions.
• Track sales metrics and report on progress towards revenue and business development goals.
• Maintain in-depth knowledge of market trends, competitive offerings, and technological advancements in the [enterprise networking/surveillance security] space.
• Manage the full sales cycle, from prospecting to closing deals, ensuring a high conversion rate and client satisfaction.
• Work with internal teams to ensure smooth deployment and post-sales support for customers.

Qualifications:

• Bachelor's degree in Business, IT, or a related field.
• Proven experience in sales or account management in related industry, enterprise networking, surveillance security, etc.
• Strong understanding of enterprise networking hardware, surveillance security solutions.
• Excellent communication and interpersonal skills, with the ability to engage with decision-makers at all levels.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Ability to manage multiple projects and priorities simultaneously.
• Experience in managing complex sales cycles, including working with presales and technical support teams.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Description:

• Manage the inside sales representatives team
• Set and track sales targets for team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Salary: $7900 - $8300/Month

EA License No.: 96C4864

Reg. No.: R24121728

Candidate shall manage the operation and support (including enhancements) for various specific HR domain process areas (examples of standard organisation areas like Recruitment, Benefits Management etc )

Responsible for the following:

a. Manage and ensure timely deliverables by the system Maintenance Vendor; ensure deliverables conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalate risks and issues to Ops Manager; perform project planning with the system maintenance team, Interfacing team, Infra team, etc.

b. Seek Ops Manager’s approval of system changes including funding and implementation and completion of milestone, etc; consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR) .

c. Manage Change Request (CR). Responsibilities include tracking of CR raised; monitoring the status of CR from requirement initiation to implementation and working with various parties to address issues impeding the progress of the review of CR effort; assessing impact and solution proposed by the system Maintenance Vendor; facilitating users in CR testing and ensuring testing is complete and comprehensive.

d. Provide analysis and consultation services to address operational issues and audit related activities.

e. Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.

f. Oversee and participate in requirements gathering and evaluate requirements & design solutions with the system Maintenance Vendor.

g. Facilitate HR systems training for users.

h. Manage Service Request (SR). Responsibilities include monitoring of the SR raised and assessing impact with the system Maintenance Vendor.

i. Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by the system Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.

j. Monitor the progress of outstanding tasks to be completed by the system Maintenance Vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme.

k. Monitor and track the closure of follow-ups for batch job failures.

l. Provide support to the system reporting and data patching team on queries from functional perspective.

m. Perform project planning with system Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.

Required Competencies

• Good knowledge of information technology, especially in the areas of SAP HCM ERP.
• With SAP HCM ERP knowledge is preferred.
• Good planning and coordination skills.
• Strong writing, verbal communication and presentation skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active.
• Proficiency in Office productivities suites such as Microsoft Office.
• Proficiency in ARIS tool is advantageous.
• Good understanding of the data design in SAP HCM is preferred.
• Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

• At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.
• Experience in SAP HCM ERP is preferred.

Only for Singaporean

Roles and Responsibilities:

• Perform daily operational activities which includes attending to customers' enquiries, needs and complaints
• Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control
• Handling works at Grade A Commercial Buildings

Requirements

• Nitec in Mechanical / Electrical or related field
• Candidates with 2 years or more related experience in Facilities Management will be an added advantage
• No experience is welcome to apply (on Job Training)
• Positive attitude, good interpersonal and customer-centric skills
• Shift Work required (3 shifts: Morning, Afternoon and Night)
• Night shift allowance provided
• Work Location: CBD
• Only Singaporeans may apply

We are seeking a motivated and detail-oriented Quality Management Executive to join our team. The ideal candidate will be responsible for ensuring regulatory compliance, managing quality audits, and improving clinical governance across our healthcare facilities. This role will involve working closely with various internal teams to maintain compliance with healthcare regulations and implement quality improvement initiatives.

Key Responsibilities:

Regulatory Compliance:

· Ensure compliance with relevant Singapore healthcare regulations, including MOH clinical licenses, NEA safety licenses, and MOM safety licenses.

· Oversee the maintenance of NEHR accounts, Medisave account maintenance, and compliance with insurance and NIR (National Immunization Registry) requirements.

· Support clinical teams in understanding and adhering to regulatory requirements by providing training and updates on compliance standards.

Quality Audits & Clinical Operations:

· Plan and conduct quality audits to ensure that clinical operations meet internal SOPs and external regulatory standards.

· Collaborate with clinical teams to continuously improve SOP maintenance and ensure consistent implementation across all clinics.

· Analyze and prepare reports on infection control surveillance, clinical outcomes, and quality improvement programs.

Incident Reporting:

· Manage the incident reporting process, ensuring all incidents are investigated thoroughly and corrective actions are implemented.

· Assist in the handling of incidents, ensuring that all legal and regulatory obligations are met.

Process Improvement & Change Management:

· Work closely with the operations team to identify areas for process improvement and workflow redesign.

· Implement changes in response to new regulations, partner requirements, and evolving clinical needs.

Documentation & Reporting:

· Prepare detailed reports and documentation related to clinical governance, audit findings, and compliance status.

· Assist with literature reviews to ensure quality initiatives are evidence-based and aligned with the latest clinical guidelines.

Requirements:

Experience:

· Minimum 2 years of experience in the healthcare industry, with a focus on quality management, compliance, or clinical governance.

· Prior experience in regulatory compliance, including MOH, NEA, and MOM licenses, is preferred.

Technical Skills:

· Proficiency in Microsoft Office applications.

· Familiarity with Singapore’s NEHR, Medisave, and NIR systems.

· Experience with quality audits, incident reporting, and handling medico-legal cases is advantageous.

Soft Skills:

· Strong analytical skills with the ability to interpret complex data and generate actionable insights.

· Excellent communication skills, both written and verbal, to effectively convey compliance requirements and quality improvements to different teams.

· Ability to work independently and manage multiple projects in a fast-paced healthcare environment.

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Responsible for planning, defining contracting strategy

Contracting Management

• Develop the Contracting Strategy appropriate for the project scope, project strategy and contractor market; to be involved as early as Investment Proposal in the development of Contracting Strategy.
• Manage the pre-qualification process.
• Set up the contract (s), execute potential scope changes, schedule obstacles, and in cooperation and alignment with the Project Manager.
• Manage the tendering and contracting process up to contract awards.
• Set-up contracting, sourcing plan and organize Division/Global tender board according to Global Tender Procedure

Supplier Management

• Organize pre-qualification for the tender under allocation
• Ensure updating of approved vendor list for qualified vendors/contractors
• To organize and conduct site visits of contractors for growth projects as required.

Contract management:

• Ensure proper implementation and follow-up of procurement contracts
• Facilitate visibility and availability of contracts.
• Ensure adequate usage of contracts.
• Ensure that supplier contracts are managed in line with the specifications of the Procurement Policies and principles (compliance).
• Evaluate and improve use of contracts and decide on contract development together with stakeholders (e.g. termination or modification).
• • Work with Project Manager to negotiate the Variation Orders for growth projects

Purchase to pay

• Effectively execute and/or manage the relevant S&P steps in the P2P process (Request, Approve, Order, Expedite and Receive) in order to get the right service/product at the right place at the right time. Effectively use the supporting ERP system.
• Tendering
• For purchases larger than SGD40K without framework agreement, execute and manage an optimal supplier selection process via all required steps such as: conduct internal and market analysis, determine selection criteria, develop and evaluate RFI and RFP, execute clarification meetings, communicate to bidders and coopz erate with internal business partners.
• Project & Category Strategy Development
• Based on key categories of procurement plan, develop and execute a project strategy and category strategy. This includes conducting internal and external analyses, defining and agreeing with stakeholders on the best strategy in order to realize, secure and sustain optimal value for the business (in terms of costs, efficiency, risk, etc)..

Responsible for ensuring the availability of the goods and services according to functional budget and planning requirements

• Execute the annual terminal procurement plan and budget as per allocation
• Perform spend analysis, contract analyses, categories review, process improvement analyses and define initiatives to be included in the annual terminal procurement plan and budget cycle.
• Align the plan with all stakeholders and subsequently govern execution of the procurement plan.
• Responsible for developing continuous process improvements through analyses
• Continuous reviewing of S&P policies, standards and systems and propose improvement to the P2P process to Manager S&P.

Performance Measurement

• Understand and periodically measure and analyze processes and their performance/results by measuring global and local KPIs (e.g. P2P, savings, contractor safety, etc.). Provide recommendations to improve the performance.

Job Requirements:

• Strong commercial awareness and experience of Contract Law, which include drafting contract/specification clauses.
• Proven experience in contract negotiations; vendor management.
• Strong negotiation and communication skills.
• Analytical and decisive with high initiative.
• A quick learner, a good team player as well as possessing the aptitude to work well independently.
• At least 3 years’ experience in Contracting Management or Procurement related experience.
• Bachelor’s Degree in any discipline

The LEW Technician ensures that facilities are safe and functional by performing preventive and corrective maintenance activities. He/She conducts technical troubleshooting for mechanical and electrical issues in compliance with the quality and safety standards, regulations and organizational Workplace Safety and Health (WSH) practices.

Roles and Responsibilities:

• Perform daily operational activities which includes attending to customers' enquiries, needs and complaints
• Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control
• Ensure all LEW paperwork/documentations are completed and filed in accordance to regulatory standards.

Requirements

• Possess LEW certificate with EMA or hold a valid Licensed Electrical Worker (LEW) certification of Grade 7
• Nitec in Mechanical / Electrical or related field
• Candidates with 2 years or more related experience in Facilities Management will be an added advantage
• No experience is welcome to apply (on Job Training)
• Positive attitude, good interpersonal and customer-centric skills
• Rotating Shift required (2 shifts and/or 3 shifts)
• Only Singaporeans may apply

• Provide high standard of hygiene and cleanliness within the customer premise

• Practice excellent customer service to customers and colleagues

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat

• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.

• Carry out general office cleaning duties and perdiodical cleaning duties required.

• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers to achieve our service standard intended

• Manage stock level and maintain neat and organized janitorial/store areas

• Undertake any duties/projects as assigned by the Superior

• Good character and commmunication skills

• Technical skills: Able to use cleaning equipments and operate cleaning machine

• Able to manage fast pace and flexible schedule

• Able to travel to different work sites each day

Roles and Responsibilities:

• Perform daily operational activities which includes attending to customers' enquiries, needs and complaints
• Perform preventive and breakdown technical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control Working in Grade A Commercial Buildings

Requirements:

• Nitec in Mechanical / Electrical or related field
• Candidates with 2 years or more related experience in Facilities Management will be an added advantage.
• Positive attitude, good interpersonal and customer-centric skills
• Shift work required (3 shifts: Morning, Afternoon and Night)
• Working Location: CBD

The candidate will be responsible for the management and maintenance of M&E facilities in a Grade A commercial building. You will oversee functions and activities of day-to-day M&E systems and suggest improvement maintenance plans, you will also be involved in developing, implementing, reviewing and maintaining the maintenance regime and process review. In addition, you are required to oversee the works carried out by the contractors and ensure minimal disruption to the building operation.

Roles and Responsibilities:

• Support in the facilities management services, which include M&E support of the building
• Assist in the supervision of contractors in planning, coordination and execution of corrective, preventive maintenance, integrated system tests and annual building shutdown activities
• Assist in the preparation of regular reports for internal and external customers
• Assist in cost management and price negotiation with the vendors
• Support in other Ad-hoc project

Requirements:

• Diploma in Mechanical/Electrical or Facilities Management or its equivalent
• Certified Senior Fire Safety Manager will be considered a priority
• Relevant experience in Facility Building Maintenance services, ACMV equipment/chillers
• Knowledge in BMS or M&E infrastructure will be an advantage
• Excellent interpersonal and communication skills
• Fresh graduates are welcome to apply
• Shift work required (3 rotating shifts: Morning, Afternoon and Night)
• Only Singaporeans may apply

The candidate will be responsible for the management and maintenance of M&E facilities in a Grade A commercial building. You will oversee functions and activities of day-to-day M&E systems and suggest improvement maintenance plans, you will also be involved in developing, implementing, reviewing and maintaining the maintenance regime and process review. In addition, you are required to oversee the works carried out by the contractors and ensure minimal disruption to the building operation.

Roles and Responsibilities:

• Support in the facilities management services, which include M&E support of the building
• Assist in the supervision of contractors in planning, coordination and execution of corrective, preventive maintenance, integrated system tests and annual building shutdown activities
• Assist in the preparation of regular reports for internal and external customers
• Assist in cost management and price negotiation with the vendors
• Support in other Ad-hoc project

Requirements:

• Diploma in Mechanical/Electrical or Facilities Management or its equivalent
• Certified Senior Fire Safety Manager will be considered a priority
• Relevant experience in Facility Building Maintenance services, ACMV equipment/chillers
• Knowledge in BMS or M&E infrastructure will be an advantage
• Excellent interpersonal and communication skills
• Fresh graduates are welcome to apply
• Shift work required (3 rotating shifts: Morning, Afternoon and Night)
• Only Singaporeans may apply

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

Job Scope:

• Support Teaching and Learning – Provides technical assistance to teachers (if required) during lessons on issues related to projectors or sound system in classrooms, lecture theatres, computer labs and seminar rooms.

• Supports school Events – Prepares, sets up, positions, connects and configures audio visual (AV) equipment for “live” audience and/or smiltaneous broadcast to staff and students across the school.

• Equipment fault diagnosis/maintenance – Maintains and troubleshoots faulty AV equipment.

• Preventive Maintenance - Performs routine preventive check on AV equipment.

• Asset Management – Perform routine inventory check of AV equipment in preparastion for internal and external audit checks.

• School facilities management – supports school in the managing of contractors in carrying out periodic facilities maintenance.

• Supports the school during school-wide events and examinations.

• Coaches FSV Society members in operating AV equipment.

Requirements:

• Nitec, or its equivalent, or higher, in audio and video specializations and with at least 1 year of experience in the similar field or professions.
• Basic working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Contract Period: 1 Jan 2025 to 31 Dec 2025

Salary: TBA

Location: Central

Working Arrangement:

• Mondays to Thursdays: 7:30am to 5:00pm

• Fridays: 7.30am to 4:30 pm

• Service is not required on Saturdays, Sundays and gazetted public holidays

• Note: The timing might change based on school needs. School will communicate with the personnel 2 weeks in advance

EA License No: 96C4864

Reg. No.: R24121728

1. Job Scope: Pre-interview reading of student profile and interview questions, interviewing secondary school students (incl. those who may have special education needs), post-interview debrief with the research team, any subsequent verification of transcripts if necessary. Willing to travel to on-site school location. Voice recorder will be provided.
2. Working Arrangement: Research Team will notify of interview slots and confirm them 3 to 7 days in advance. Availability for last-minute stand-ins in case of illness will be good. As much as possible, if available for interviews between Januaryand March/April 2025 and 2026 would be an important advantage as this is a longitudinal study and we will try to pair students with the same interviewer. We will try to assign roughly 2 to 6 interviews per week. Unfortunately, we cannot promise anything more concrete due to our dependence on school availability for the interview sessions. All interviews will take place after curricula hours, ~1.30pm to 5.30pm.

Salary: $20 per hour, expected minimum commitment per day = 4 hours

Responsibilities and Tasks:

• Responsibilities and Tasks:
• Drive system improvements and assist with projects related to various MES applications
• Drive global alignment of Best Known Methods for system setup, for both Traveler and Process Control
• Work on projects that optimize MES system setup
• As the application owner, deliver training and provide feedback to the team on any trouble shooting or problem solutions
• Deliver software system enhancement, training, updates, and upgrades
• Provide automation solution for continuous systems and productivity improvements

Requirements ;

• Masters/Bachelors in any engineering disciplines

Qualifications

• Excellent verbal and written communication skills and the ability to present data in large meetings
  
• Proven ability to coordinate efforts across a variety of groups.
  
• Working knowledge of Fab processing
  
• Strong data analysis and computer skills
  
• Proven ability to utilize programming tools (C++, SQL, Python, R, Visual Studio) a plus
  
• Proven ability to organize and prioritize multiple tasks effectively
  
• Proven ability to make sound, informed decisions
  
• Proven ability to lead and coordinate meetings
  

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

Job description

• Understand how the Bank’s risk appetite and risk culture should be considered in day to day activities and decisions
• Implement collection strategies and key processes for the Collections Team
• Design and coordinate the implementation of systems requirements for collections, reporting requirements and ensure high levels of automation
• Perform the Collections Function on a day-to-day basis including skip tracing and liaison with external agencies including engagement with debt collection agencies to institute collection strategies
• Develop, maintain and monitor the KPIs for external agencies
• Conduct daily portfolio monitoring and regular reviews on delinquent accounts
• Assess and recommend remedial actions on distress accounts for approval
• Assess and prepare accounts for write off
• Manage collection complaints and develop resolution timeframe and benchmarks
• Prepare reporting dashboards (including but not limited to delinquency trends, flow rate velocity, recovery indicators, forecasting and making provisions for loan impairments) for management’s review
• Recommending appropriate Loan classification for each distress borrower
• Initiating Legal Proceedings on problem credits where applicable
• Optimise digital collection strategies and review effectiveness against cost impact
• Conduct lessons learnt and training activities to promote risk/control awareness

Requirements:

• Bachelor Degree or above with minimally 5-7 years of relevant collections experience preferably in SME/Business Banking
• Experience with Statistical models and ideally AI models in collections
• Strong analytical and writing skills
• Strong knowledge of industries and economic environment in the region
• Familiar with MAS regulations such as MAS Notice 612, MAS guideline on Risk Management Practices and other relevant regulations

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

IT Problem Management Lead

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

The IT Problem Management Lead, as part of the IT Service Management (ITSM) team at a financial institution ensures that ITIL processes are operationally relevant and optimized, providing technology teams with a framework to deliver effective IT services to customers.

The Technology Problem Manager is tasked with identifying, analyzing, and mitigating the root causes of major incidents and recurring IT issues. This role is crucial for maintaining long-term stability within the IT environment by preventing incidents from recurring, enhancing system performance, and minimizing disruptions.

Key Responsibilities

• Proactively identify potential problems through analysis of incident trends and service data.
• Lead root cause analysis (RCA) initiatives for recurring and major incidents to prevent future occurrences.
• Document the outcomes of RCA meetings, ensuring comprehensive investigations that consider all contributing factors and potential systemic issues.
• Present root cause analyses, action plans, and resolutions clearly to both technical and non-technical stakeholders.
• Communicate findings and updates with relevant parties to enhance service reliability.
• Maintain and improve the problem management process in accordance with ITIL best practices.
• Oversee the Known Error Database (KEDB), ensuring that all known errors are accurately documented and accessible to relevant teams.
• Monitor and track known errors to ensure they are addressed promptly, minimizing operational impact.
• Collaborate with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds with relevant teams to improve the efficiency of incident resolution.
• Identify risks that could lead to disruptions and work proactively to mitigate them through effective problem management.
• Track and report all problem management-related key performance indicators (KPIs) in a timely manner.

Requirements

• A minimum of 5 years of experience managing problem investigations within a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are a plus.
• Excellent communication and writing skills, with the ability to articulate complex matters clearly.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and incident resolution in multi-vendor and multi-platform environments.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-motivated and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Job Scope:

• Procurement – procurement of adhoc small value items, including stationery, food catering, bus bookings.

• Student administration – Help to process applications for financial assistance and related schemes for students from low-income families.

• Finance matters – Follow up with parents on outstanding bills on a monthly basis.

• Staff matters – Update leave and medical leave on the staff movement board.

• Record keeping – e.g. utilities and telecommuniations monthly usage, photocopy monthly usage, maintain list of expiry dates of contracts and agreements.

• Attend to walk-in visitors (parents, vendors, etc) and students requiring assistance at the General Office.

• Attend to sick and injured students

• Answering telephone calls and directing the calls to relevant staff.

• Attend to incoming parcels and school emails

• Any other duties as and when assigned by the school.

Requirements:

• Able to work well under pressure and maintain a positive attitude even when under stress.

• A pleasant personality and a team player with good inter-personal skills.

• An independent worker with initiative.

• Has an eye for details, and has good organisation and time management skills.

• Proficient in Microsoft Office, especially in Word and Excel.

• Relevant experience in school financial administration.

Contract Period: 1 Jan 2025 to 31 Dec 2025 (option to extend till 2026)

Salary: $2000/month

Working Arrangement:

• Mondays to Thursdays: 9.00am to 6:30pm, inclusive of 1hr lunch break

• Fridays: 9:30am to 6:30pm, inclusive of 1hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

6-Month Contract - Emerging Business Sales - Bank
Contract Duration: 6 months (renewable)
Salary: up to 4500

We are looking for a dynamic individual to join our Emerging Business Sales team in Commercial Banking. This role focuses on managing and retaining existing commercial property loan customers, ensuring portfolio profitability, and maintaining compliance with regulatory guidelines. The contract is renewable based on performance.

Key Responsibilities:

• Proactive and reactive calls to existing commercial property loan customers for repricing discussions.
• Convince customers to accept the repricing package to maintain portfolio volume and profitability.
• Ensure all documentation is completed and complies with regulatory property financing guidelines.
• Cross-sell and refer other bank products to customers.

How to Apply:

Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Marymount Mrt

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Development Executive (F&B Industry)

Working days: 5.5 days work week
Working hours: 8.30am - 5.30pm
Salary: $3000 to $4000 + Car Allowance $1200
Location: Admiralty

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]