Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients to influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests to develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with senior stakeholders.
• Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Enough about us, let's talk about you. If you are someone with:

• A good Tertiary Certification, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Manager will require a minimum of 12 years of experience in SAP FICO Module, and involved in at least 5 end to end full life cycle of SAP FICO Module implementations and team leading experience.
• Has experience/exposure with SAP S/4 HANA would be preferred.
• Has experience in revenue accounting of airlines industry.
• Has done at least 3 cycles of SAP S/4HANA conversion project.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Ability to lead teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
• Sound business acumen, teamwork, and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Description

The Business Analyst is subject matter expert for all our projects.

The successful candidate will be the point of contact to our client business and technology stakeholders for business and technical requirements, use cases, solutioning and training. You will provide quality advice and solutioning to ensure that our product can be delivered according to our sales process.

Responsibilities

• Define requirements and use cases together with the Client
• Write / validate functional specifications
• Review technical specifications to ensure alignment with the functional specifications
• Provide solution walkthrough and unit testing support to developers and testers
• Provide onsite testing support to the Client, including root cause analysis
• Attend delivery calls with the Client

Essential skills

• Good knowledge of the Banking business, particularly the Advisory business
• Good understanding of .NET / Java / full-stack development product development and delivery
• Sound experience of real-life SLDC delivery
• Abiity to liaise with stakeholder from both IT and business

We are looking to speak to Business Analysts with experience in Front Office Post Trade Environment!

Main Responsibilities:

1. Build & Change Management:Analyze business enhancements and propose solutions in collaboration with Architects, developers, and business stakeholders.
   Write specifications, provide workload estimates, manage planning, and design test scenarios and release documentation.
   Coordinate user acceptance tests (UAT).
   Manage monthly releases, ensuring milestones for analysis, coding, and testing are met.
   Support the release roadmap for production deployment.
2. Incidents and Requests Management:Troubleshoot and resolve issues/bugs reported by business users or other IT teams
3. Continuous Improvement:Focus on improving operational processes to enhance efficiency.
   

Qualifications & Profile:

• Minimum of 5 years of experience as a Front Office Post Trade Business Analyst.
• Hands-on experience with Front Office systems (either in-house or third-party).
• Knowledge of financial assets, particularly banking treasury products, Fixed Income, and Money Market products.
• Understanding of the trade lifecycle, as well as risk management concepts and market data.
• Experience interfacing Front Office (FO) or Back Office (BO) systems with external systems.
• Proven experience in implementation projects.
• AGILE methodology experience.
  

Key Skills & Expertise:

• Business Analysis: Strong analytical skills to translate business requirements into technical solutions.
• Project Management: Ability to manage releases and coordinate various stakeholders effectively.
• Financial Knowledge: Familiarity with banking treasury products, risk management, and trade lifecycle.
• Technical Interface: Experience with systems integration and understanding the technical side of front office operations.
• Process Improvement: Continuous optimization of operations and business processes.

Working Hours

• 9:00am – 6:30pm SGT or 11am – 8pm SGT

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

JOB PURPOSE:

• The role holder is responsible for providing support to the Admissions Counsellor and the overall admissions process.

KEY RESPONSIBILITIES:

Functional:

• Works with the Admissions Counsellor to develop a growth strategy and increase the number of enrolments in the campus
• Supports the Admissions Counsellor in achieving the monthly admissions targets
• Conducts research on the local market, competitor offerings and the profile of prospective parents to understand their needs, and shares insights with the Admissions Counsellor to improve the parent engagement strategy
• Works closely with the Admissions Counsellor to learn parent engagement strategies and foster relationships with prospective parents
• Assists in monitoring the offline and online channels for leads and follows up with prospective parents (e.g. one-to-one counselling for offline channels, quick response to emails and web queries for online channels or telephone conversations, etc.)
• Shares feedback with the Marketing team regarding the quality of leads and effectiveness of marketing strategies
• Conducts campus tours for walk-in prospective parents
• Supports and participates in the Admissions events, such as Open House and orientation.

Interaction:

• Address enquiries from prospective parents.

People Focus:

• Provides guidance to the Admissions Executive in the onboarding process.

Location: Punggol Campus

Timing:

• Monday – Friday: 9.00 am to 5.30pm (1 hr lunch break)
• Saturday: 9.00am to 1pm

Working Days: 5.5 days

About the Blockchain for Good Alliance

Initiated by global leaders in web3, the Blockchain for Good Alliance (BGA) is a long-term collaborative non-profit initiative with key partners with the main goal of contributing to societal good by using blockchain technology to solve real-world problems.

Our goal is to position blockchain as a tool with the capabilities to address the most pressing global challenges, aligned with the 17 Sustainable Development Goals of the United Nations.

Role Overview

The Business Coordinator will work with the BGA Lead to play a critical role in ensuring the seamless execution of BGA’s activities, initiatives and stakeholder communication.

This role combines operational execution, administrative coordination, and partnership engagement to drive the efficiency and impact of the BGA’s programmes, including hackathon sponsorships and management, incubation programme and engagement, joint fund development, and the prestigious annual ceremony, the Web3 Oscar.

Key Responsibilities

1. Operations Coordination

• Coordinate with the BGA Lead over the operations across key BGA initiatives, such as hackathons, incubation programmes, and events with marketing, business development and partnerships teams.
• Oversee the adherence to timelines, budgets, and deliverables to ensure smooth execution of BGA activities.
• Engage with vendors, partners, and internal teams to meet project requirements.

2. Administrative Support

• Maintain and update project documentation, reports, and communication materials.
• Schedule and organize meetings, ensuring timely follow-ups and documentation across the BGA.
• Act as the central point of contact between the BGA Lead, team and external stakeholders, streamlining communications.

3. Partnership Coordination

• Assist in managing relationships with key stakeholders, including partners, advisors, and sponsors.
• Support the onboarding process for partners, ensuring alignment with BGA’s goals and requirements.
• Track partnership deliverables and maintain regular communication with stakeholders.

4. Process Improvement

• Work with the BGA Lead to develop and implement Standard Operating Procedures (SOPs) for workflows, including hackathon-to-incubation transitions and joint fund processes.
• Identify and address inefficiencies in current processes, proposing actionable solutions.

5. Event Support

• Assist in planning and executing BGA events, including logistics, scheduling, and on-site coordination.
• Coordinate participant registration, event materials, and post-event reporting.

6. Data and Reporting

• Collect and analyze data from BGA activities to provide insights on impact and progress.
• Prepare regular reports for internal and external stakeholders.

Qualifications

• A minimum of Diploma or Bachelor’s degree in Business Administration, Management, or a related field.
• 1-3 years of experience in operations, project coordination, or a similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for managing stakeholders.
• Proficiency in productivity tools (e.g., Microsoft Office, Google Workspace) and project management software (e.g., Lark).
• Knowledge of blockchain, Web3, or emerging technologies is a plus.

Key Traits

• Proactive, meticulous and solution-oriented mindset.
• Ability to work independently while managing multiple priorities.
• Strong team player with a collaborative approach to achieving goals.
• Passion for social impact and innovation through technology.

What We Offer

• Opportunity to work at the intersection of blockchain innovation and social good.
• Exposure to global projects and partnerships in the Web3 space in an organization backed by and working with the best names in web3.
• Collaborative, mission-driven work environment.
• Professional growth opportunities in the web3 sector through engagement with leading industry experts.

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

The Business Analyst will play a critical role in analyzing business operations, identifying opportunities for improvement, and supporting decision-making processes. This individual will work closely with cross-functional teams to ensure the company achieves its strategic objectives, particularly as we expand our fleet and client base.

Nature of Service:

1. Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
2. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
3. Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
4. Documentation of process models using the Authority’s preferred tool.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.

Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Help establish Glory Trading’s import and export wholesale business of Indian/Bangladesh household and groceries products
• Evaluate Glory Trading’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum 4-5 years of experience in B2B/B2C sales, Indian/Bangladesh wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging (household & groceries) and good knowledge in Indian/Bangladesh Wholesale household and groceries products distributions through various channels
• Preferably bilingual to liaise with Indian/Bangladesh speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be able to work on weekends/PH. (Strictly off on week days)
• Field work is required and physicall fit (to be able to carry heavy loads)
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Position Overview:
The Business Manager will lead and oversee all aspects of the trade-in and resale operations for refurbished phones. This role is responsible for developing and implementing strategies to grow the business, manage operational workflows, ensure profitability, and maintain customer satisfaction. The ideal candidate will have strong leadership skills, a keen understanding of the refurbished electronics market, and the ability to drive growth in a dynamic environment.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and implement strategies to grow the trade-in and resale operations
• Identify market trends, competitor activities, and customer needs to shape business strategies
• Build partnerships with suppliers, retailers, and trade-in program providers
• Explore opportunities to expand market reach, including e-commerce and B2B channel

2. Operational Management

• Oversee the end-to-end trade-in process, including quality checks, refurbishing workflows, and resale operations
• Manage inventory and ensure an efficient supply chain for refurbished phones
• Develop and monitor key performance indicators (KPIs) to ensure operational efficiency and profitability.
• Ensure compliance with industry standards, regulations, and sustainability goals

3. Team Leadership

• Build, mentor, and manage a team of sales, operations, and customer service staff
• Set goals, monitor performance, and ensure a high level of team productivity and morale

4. Finacial Oversight

• Create budgets, forecasts, and financial models to support business objectives
• Monitor profitability and cost management, ensuring competitive pricing strategies
• Report financial and operational metrics to senior leadership and stakeholders

5. Customer Experience and Brand Management

• Ensure a seamless customer experience across all touchpoints, including trade-in programs, sales, and post-sale support
• Develop marketing strategies to promote refurbished phones and educate customers on sustainability benefits
• Maintain high standards of product quality and service to enhance the brand’s reputation

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field
• Proven experience in the trade-in, resale, or electronics refurbishment industry
• Strong understanding of market dynamics, pricing models, and customer behavior in the refurbished electronics sector
• Excellent leadership and team management skills
• Proficiency in financial planning, data analysis, and project management
• Familiarity with e-commerce platforms and digital marketing strategies
• Strong problem-solving, negotiation, and communication skills

Preferred Experience:

• Experience working with large-scale trade-in programs or refurbishing operations
• Knowledge of regulatory and environmental compliance in electronics resale
• Expertise in managing partnerships with carriers, retailers, and third-party logistics providers

What We Offer:

• Competitive salary with performance-based bonuses
• Opportunities for career growth in a fast-paced and growing industry
• A chance to contribute to sustainability through the promotion of refurbished electronics.
• Collaborative and innovative work environment

This position is ideal for someone passionate about technology, sustainability, and driving business success in the refurbished electronics market.

Basic salary: up to $6k with experience.

Transport allowance: $1000 (if have own transport) / $500 (without own transport)

Mobile allowance: $50

There will be commission / incentive for the position.

Job Responsibilities:

• Customer information collection and credit evaluation;
• Customer maintenance:

including support for quotations, contract clarification, signing, order commitment; Finalist, qualification push, and tender preparation. Support Customers' payment, processes, billing and related procedures;

• Organize customer meetings and manage communication;
• Business order Management:

Provide pre-sales, sales and after-sales business support to the customers;

• Risk control:

Oversee risk management in contracts, orders, delivery, acceptance, and fund collection.

Qualifications:

1. Bachelor's degree or higher in Electronics, Electrical Engineering, Mechanical and Electrical Engineering, and Communication are preferred;

2. Open to excellent fresh graduates or candidates with more than one （1） year of relevant experience;

3. Extroverted, Proactive, diligent, and responsible in work;

4. Strong communication and coordination skills; with proficiency in both Chinese and English;

5. Proficient in office software;

6. Local SCs and PRs are preferred；

7. Full-time.

8. working hours: Monday to Friday, daily, from 9 am to 6 pm.

Notes:

Interested applicants must send their resumes directly to [email protected].

Please understand that only suitable candidates will receive our interview notification. Thank you.

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Responsibilities:

• Customer information collection and credit evaluation;
• Customer maintenance:

including support for quotations, contract clarification, signing, order commitment; Finalist, qualification push, and tender preparation. Support Customers' payment, processes, billing and related procedures;

• Organize customer meetings and manage communication;
• Business order Management:

Provide pre-sales, sales and after-sales business support to the customers;

• Risk control:

Oversee risk management in contracts, orders, delivery, acceptance, and fund collection.

Qualifications:

1. Bachelor's degree or higher in Electronics, Electrical Engineering, Mechanical and Electrical Engineering, and Communication are preferred;

2. Open to excellent fresh graduates or candidates with more than one （1） year of relevant experience;

3. Extroverted, Proactive, diligent, and responsible in work;

4. Strong communication and coordination skills; with proficiency in both Chinese and English;

5. Proficient in office software;

6. Local Singaporeans are preferred；

7. Full-time.

8. working hours: Monday to Friday, daily, from 9 am to 6 pm.

Notes:

Interested applicants must send their resumes directly to [email protected].

Please understand that only suitable candidates will receive our interview notification. Thank you.

Customer Sales Support Responsibilities:

- NDA/Agreement sign

- Support qualifying partners

- Assist in identifying potential people to engage and arrange the meetings

- Shipping & Logistics support

- PO/PL Netsuite work for customers and vendors

- Training provided for Netsuite

APAC Orders Desk (SG office)

- Manage regional consigned inventory with global operations team, ensuring optimal stock levels.

- Manage local inventory of products, improving traceability and reducing discrepancies.

- Collaborate with sales, marketing and operations teams to forecast inventory needs and plan accordingly.

CPS India Orders Desk (SG Office)

- Manage shipping and handling of goods going in and out of APAC office.

- Process orders and invoices.

- Collaborate with CPS operations and logistics to ensure smooth order processing and delivery.

- Conduct inventory checks against physical inventory.

Office Admin Responsibilities:

· Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands

· Organize and schedule meetings and appointments

· Maintain office policies as necessary

· Organize office operations and procedures

· Manage company inventory and office equipment assets

· Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

· Manage contract and price negotiations with office vendors, service providers, and office lease

· Participate actively in the planning and execution of company events

· Organize orientation and training of new staff members

· Manage Leave balances of the Staff with Financial controller

· Manage petty cash/Corporate Bank account

· Ensure security, integrity, and confidentiality of data

· Provide general support to visitors and Adhoc activities

· Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved

· Monitor and maintain office supplies inventory

· Maintain a safe, secure, and pleasant work environment

Business manager requirements:

- Proven office management, administrative, or assistant experience

- Knowledge of office management responsibilities, systems, and procedures

- Excellent time management skills and ability to multitask and prioritize work

- Attention to detail and problem solving skills

- Excellent written and verbal communication skills

- Strong organizational and planning skills

- Proficient in Microsoft Office

- Knowledge of accounting, data, and administrative management practices and procedures is a plus

- Knowledge of clerical practices and procedures is a plus

- Knowledge of human resources management practices and procedures is a plus

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint