Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Summary:

Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

Essential Job Duties and Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Basic Qualifications (Required Skills and Experience):

• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Crisis Response Center (CRC) team who are responsible for supporting customer escalations and seller appeals. We are looking for a Global Risk and Emergency Management Operation Lead who will be leading the Partner Operations Program Manager Team.

Responsibilities

- Leading partner programs by developing and implementing partner programs across the region that focus on enhancing workflows, processes, and performance metrics. Continuously evaluate and refine existing programs to ensure they align with the company's goals and objectives. Monitor the success of these programs by quarterly business reviews and make necessary adjustments to improve their effectiveness.

- Performance metrics and data analysis by monitoring key performance indicators related to partner operations and analyzing the data to identify areas for improvement. Utilize data analytics to optimize outcomes across various aspects of operations. Communicate insights derived from data analysis to relevant stakeholders to inform decision-making.

- Collaboration with cross-functional teams by fostering strong relationships with teams such as process & product, quality & training, resource teams, and other stakeholders, to ensure seamless collaboration and information sharing. Facilitate communication and coordination among teams to minimize conflicts and maximize efficiency to identify and address any issues that may arise within these teams, working towards resolving them cohesively.

- Talent management and leadership by hiring, training, and developing a high-performing team of Partner Operations Managers, QA and trainers.. Provide guidance, mentorship, and support to team members to help them achieve their professional goals. Conduct performance evaluations and provide constructive feedback to team members to improve their skills and contributions to the organization.

Qualifications

Minimum Qualifications

- Bachelor's Degree in business administration, project management or equivalent practical experience.

- 5+ years' of relevant working experience in project/program management, online moderation/customer service with at least 2 years' experience in operational management/leadership.

- Track record of launching and delivering partner management improvements across multiple geographical locations.

- Flexible in schedule and capable of travelling to Business Partner sites frequently.

Preferred Qualifications

- Master's degree in business administration or equivalent practical experience.

- Experience in E-Commerce or marketplace platforms.

- Experience in facilitating business review discussions about complex topics, influence, and reach agreements with higher management.

- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Summary:

We are seeking an experienced and dynamic Business Manager specializing in recruitment for the FPSO (Floating Production Storage and Offloading), renewable energy, and broader energy sectors. The ideal candidate will be responsible for driving recruitment strategy, managing client relationships, overseeing recruitment campaigns, and ensuring the delivery of high-quality talent to meet the growing demands of the energy industry. This position requires a deep understanding of the energy sector, particularly FPSO and renewable energy projects, as well as a proven track record in recruitment management and leadership.

Key Responsibilities:

1.Recruitment Strategy & Management:

• Develop and implement recruitment strategies to attract top-tier talent in the FPSO, renewable energy, and energy sectors.
• Lead the recruitment team in sourcing, interviewing, and placing qualified candidates for roles within the energy industry.
• Monitor and evaluate recruitment metrics to ensure the team meets hiring targets and maintains a high standard of recruitment quality.

2. Client Relationship Management:

• Cultivate and maintain strong relationships with key clients in the FPSO, renewable energy, and energy industries.
• Understand clients’ staffing needs and provide tailored recruitment solutions to address those needs.
• Regularly communicate with clients to update them on the recruitment progress and resolve any challenges or concerns.

3. Market Intelligence & Industry Expertise:

• Stay up-to-date with the latest trends, technologies, and regulations in the FPSO, renewable energy, and energy sectors.
• Provide clients with industry insights, salary benchmarks, and market intelligence to help them make informed hiring decisions.
• Leverage industry expertise to provide strategic advice on talent acquisition, workforce planning, and organizational development.

4. Team Leadership & Development:

• Lead, mentor, and develop a high-performing recruitment team, providing guidance and training to enhance their skills and knowledge.
• Set clear performance objectives for the recruitment team and monitor progress toward targets.
• Foster a collaborative and results-driven team environment to ensure efficient and effective recruitment processes.

5. Recruitment Process Optimization:

• Oversee the entire recruitment lifecycle, from job description creation and candidate sourcing to interviews, offers, and onboarding.
• Streamline recruitment processes to ensure efficiency, minimize time-to-hire, and enhance candidate experience.
• Use recruitment technologies, tools, and platforms to improve sourcing and candidate engagement.

6. Budget & Financial Management:

• Manage recruitment-related budgets, ensuring cost-effective practices and efficient use of resources.
• Work closely with senior management to forecast hiring needs and allocate resources effectively.

7.Compliance & Best Practices:

• Ensure recruitment practices comply with legal and regulatory requirements, including those specific to the energy and offshore industries.
• Maintain up-to-date knowledge of industry standards, recruitment best practices, and health & safety regulations, particularly in offshore and renewable energy sectors.

Required Qualifications & Skills

Experience:

• Minimum of 5-7 years of experience in recruitment, with at least 3 years of specialized experience in the FPSO, renewable energy, or energy sectors.
• Proven experience managing recruitment teams and delivering large-scale, complex recruitment projects.
• Experience with executive search and working with senior-level positions within the energy industry is a plus.

Skills:

• Strong understanding of the FPSO, renewable energy, and broader energy sectors, including industry-specific skill sets and project requirements.
• Expertise in developing and executing recruitment strategies, sourcing passive candidates, and utilizing modern recruitment tools and platforms.
• Exceptional interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Strong leadership abilities, with a track record of managing and developing teams.
• Proficient in applicant tracking systems (ATS) and recruitment analytics tools.
• Excellent problem-solving skills and the ability to adapt to changing client needs.

Education:

• A bachelor’s degree in Human Resources, Business Management, Engineering, or a related field is preferred.
• Professional certifications in recruitment or HR (e.g., CIPD, AIRS, etc.) are a plus.

Key Competencies:

• Strategic thinking and planning
• Client relationship management
• Strong negotiation skills
• Analytical and data-driven mindset
• Team leadership and mentoring
• Industry knowledge (FPSO, renewable energy, energy sectors)
• Recruitment best practices

Working Conditions:

• Willingness to travel to client sites, project locations, and industry events as needed.
• Flexibility to work across different time zones, depending on client locations.

About this role:

We are looking for individuals who are passionate about building and maintaining relationships with high-net-worth individuals, families, and institutions to promote the services offered by the department. As a member of our team, you will be responsible for identifying and developing new business opportunities within the private wealth management sector.

The ideal candidate for this role should have a strong background in business development, preferably within the private wealth management sector. They should possess excellent communication and interpersonal skills, as well as a proven track record of building and maintaining client relationships. A deep understanding of financial products and services, as well as knowledge of the regulatory requirements in the wealth management industry, is also essential.

Responsibilities:

• Researching and identifying potential clients within the private wealth management sector;
• Developing and implementing strategic business development plans to target new clients and expand the department's client
• base;
• Building and maintaining relationships with existing clients to ensure client retention and satisfaction;
• Collaborating with internal teams to provide tailored solutions to clients; and
• Keeping abreast of industry trends, market developments, and competitor activities to identify new business opportunities.

Requirements:

• Diploma or Degree in business, finance, marketing, or a related field.
• Experience in business development and product marketing, preferably in the wealth management industry.
• Strong communication and negotiation skills, as well as language proficiency in Mandarin and English are also important for this role as this candidate will be required to converse with partners and network with Chinese speaking clients.
• To fulfil your responsibilities, you will need to obtain approval to be an appointed representative to conduct financial advisory services.

Position Summary:

This position requires in-depth technical understanding and rich practical experience in data security, risk mitigation technology, and R&D engineering. Through the R&D, integration, and implementation of data security engineering, we will implement a data security operation platform for supporting data security operations, privacy and compliance teams to identify, assess, and mitigate risks. The candidate should be familiar with software engineering industry standards and best practices, and be able to effectively collaborate with multiple parties, including Big data team, technology R&D, and other security departments.

Responsibilities:

• Facilitate risk analysis, data security requirements, and technology roadmaps with Tech & security teams, ensuring compliance with industry and regulatory standards (e.g. CCPA, PDPA).
• Collaborate with security teams across regions to develop strategies and execute projects based on compliance and data protection needs to safeguard customer and enterprise data.
• Responsible for the data security engineering and solutions end-to-end, from technical design, R&D development, implementation, and commercial system integration.
• Implement data security operation platforms including data discovery, classification, de-sanitization, compliance control, and leakage prevention.
• Integrate commercial data security tools such as endpoint DLP, cloud DLP, CASB, data discovery and classification, and privacy DSR platform, ensuring alignment with EU data protection regulations.
• Ensure that data security measures integrate seamlessly with company-wide security strategies and contribute to the overall security posture.

Skills and Qualifications:

• Data Security Proficiency: Practical working knowledge of data security solutions including data discovery, classification, de-identification, and leakage prevention using tools such as endpoint DLP, cloud DLP, CASB, and Privacy DSR tooling.
• Software Development Experience: At least 5 years of solid experience in software development, with a preference for expertise in Java.
• Database and Applications: Familiarity with relational databases like MySQL and applications such as Redis, MQ, and Elasticsearch.
• Big Data Technologies: Knowledge of big data related technologies like Flink, Storm, Kafka, etc., is preferred.
• Education Level: Bachelor’s Degree
• Field of Study: Computer Engineering, Computer Science, Information Technology, Cybersecurity, or related fields.
• Certifications: Relevant cybersecurity certifications such as CISSP, CISM, CISA, or PMP are highly desired.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Engage new customers, build strong relationships, and present tailored solutions.
• Participate in bids and secure new contracts for the organization.
• Prepare accurate quotations, cost sheets, PRs, POs, and delivery orders promptly.
• Coordinate delivery schedules with vendors and customers to ensure smooth operations.
• Generate and validate billing reports for accurate invoicing and reconciliation.
• Track quotations, POs, and payments; manage technical requests and RMAs.
• Maintain accurate data entry and records in Enterprise Systems.
• Negotiate vendor agreements to optimize costs and performance
• Prepare and oversee ITQ submissions, collaborating with all relevant stakeholders.
• Manage marketing initiatives, customer database updates, EDMs, and outreach programs.
• Stay updated on focus products, explaining features and processes to customers.
• Identify sales opportunities through lead follow-up and proactive outreach.

Requirements

• At least 2 years of experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our Business Development Representatives fuel the revenue engine for MuleSoft -- creating new opportunities with a best-in-class software sales team through collaborative account planning and engagement with C-Level and Executive stakeholders in Fortune 100 companies.

Your goal will be to apply strategic thinking to identify and prospect new and existing customers in large and medium companies. With a customer-focused approach, you will qualify their business goals and identify how MuleSoft can help them.

Your Impact:

• Prospect and engage with new MuleSoft customers and existing Salesforce customers on their strategic initiatives
• Account/Industry research and identify use cases & demand for MuleSoft
• Active collaboration with various field teams to identify new opportunities
• Develop and execute a demand generation plan together with Account Executives
• Forecast accurately and keep the CRM & other tools updated
• Improve as a team through best practice sharing and process improvement

Minimum Requirements:

• Fluent in Vietnamese to converse with clients in Vietnam
• Experienced in engaging with business stakeholders, including C-Level executives

Preferred Requirements:

• Strong business acumen, account planning and industry research skills
• Strong prospecting skills and ability to find and grow business in new and existing accounts
• Sales-focused, strategic thinking with a bias towards action
• Excellent communication skills with the ability to build influential relationships and deliver results

• Create leads and build relationships to drive sales of the curriculum package or learning program
• Conduct needs assessments to understand client requirements and customize solutions.
• Present and demonstrate the value of the curriculum package to potential clients.
• Consistently meet or exceed sales targets and key performance goals.
• Follow up with clients to encourage attendance at trial classes.

Requirements:

• Diploma and above
• At least 3 years of Cold calling or Lead generation experience
• Excellent communication, negotiation, and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Summary of Role

The successful candidate will be responsible for developing and driving public communications strategies/campaigns to promote SHEIN’s corporate profile, as well as safeguarding the company’s reputation among external stakeholders in the APAC region.He/she is also responsible for fostering strategic partnerships with key media and public stakeholders in the country.

In this role, the candidate must be able to work effectively with various teams, including the Customer Service, Sustainability, Government Relations, Legal, Marketing, and Supply Chain teams, to advance SHEIN’s corporate interests in the APAC region.

The successful candidate should possess a deep interest and ability to understand how politics, business, fashion, sustainability, technology and innovation, as well as international relations are interconnected.

Responsibilities

• Write, develop and manage SHEIN communications materials to enhance corporate visibility and public image
• Develop, coordinate and drive implementation of external communication strategies and PR campaigns to position and promote SHEIN’s corporate profile
• Build and manage relationships with relevant media and other public stakeholders
• Track, monitor and lead daily reporting on media commentary and public discourse
• Responsible for managing corporate PR agency to meet KPIs
• Represent SHEIN in corporate/media activities
• Plan and execute corporate social responsibility programmes in partnership with internal and external stakeholders
• Pre-empt and provide counsel on issues management, as well as manage crisis communications situations
• Prepare and facilitate senior management for public speaking and media engagements

Qualifications and Experience

• Degree in Communications, Media, Journalism, Public Relations or related fields
• At least 8 years of experience in corporate communications or public relations
• Strong track record in developing and implementing external communication strategies/campaigns
• Excellent understanding of in-country media landscape, as well as strong top-tier media relations network with business, consumer and/or technology journalists
• Excellent writing, presentation and communication skills
• Good knowledge and experience in digital media tools/platforms
• Excellent interpersonal and teamwork skills
• Ability to multi-task and have exceptional attention to detail while operating in a fast-paced and dynamic environment
• Strong proficiency in English, proficiency in other Asian languages such as Chinese, Thai, Korean etc. will be considered an advantage

Overview: The Investor Relations Manager is responsible for managing communication and relationships between the company and its shareholders, investors, analysts, and other key stakeholders. They play a crucial role in representing the company to the investment community and ensuring transparency in financial reporting and communications. The Investor Relations Manager reports to the Investor Relations Head.

Responsibilities:

• Develop and implement the investor relations strategy in alignment with the company's objectives to maximize shareholder value and investor confidence.
• Act as a primary point of contact for investors, analysts, and financial institutions, addressing inquiries, providing information, and managing relationships.
• Prepare and review financial reports, presentations, press releases, and other investor-related communications to ensure accuracy, consistency, and compliance with regulatory requirements.
• Monitor and analyze industry trends, market conditions, and competitor activities to provide insights and recommendations on investor sentiment and perception.
• Organize and participate in investor conferences, roadshows, and corporate events to promote the company and attract potential investors.
• Coordinate earnings calls, investor meetings, and analyst briefings to discuss the company's financial performance, strategic initiatives, and outlook.
• Maintain the investor database, track shareholder ownership, and analyze shareholder profiles to inform investor targeting and engagement strategies.
• Collaborate with internal teams, such as finance, legal, and communications, to ensure alignment and consistency in messaging and disclosure practices.
• Stay abreast of regulatory developments, disclosure obligations, and best practices in investor relations to ensure compliance and transparency.

Qualifications:

• Bachelor's degree in Finance, Business, Economics, or related field; relevant certifications (CFA, IR certification) are a plus.
• Proven experience in investor relations, finance, corporate communications, or related fields, preferably in a publicly traded company or financial services industry.
• Strong understanding of financial markets, accounting principles, and SEC regulations governing disclosure and reporting requirements.
• Excellent communication skills, with the ability to convey complex financial information in a clear and compelling manner to diverse audiences.
• Detail-oriented with strong analytical skills to interpret financial data, trends, and investor feedback.
• Relationship-building skills and the ability to establish and maintain effective relationships with investors, analysts, and other stakeholders.
• Proficiency in investor relations tools and software, financial analysis, and presentation software (e.g., Bloomberg, FactSet, PowerBI).
• Ability to work collaboratively in a fast-paced environment, prioritize tasks, and handle confidential information with discretion.

• Responsible for developing and managing the Project Work Schedule, encompassing building works, M&E, and Process Systems from design through construction and installation to testing and commissioning
• Estimate the duration and resource needs for each major construction activity
• Prepare technical submissions for all tender proposals and assist in site planning, work scheduling, and monitoring site implementation progress

Requirements:

• Diploma in Construction Management/Civil Engineering or equivalent
• At least 4 years of Site Planning/Management experience
• Proficient in Primavera

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

The Company

Our client, a global consulting firm, is partnering with a large private and retail banking institution on a 12-month project and is seeking a Suspicious Transaction Reports Review Analyst. The ideal candidate will have at least 3 years of experience in financial services, specifically in Anti-Money Laundering or Compliance within private or retail banking. In this role, you will be responsible for conducting risk-based reviews and performing due diligence efforts related to STR.

The Role

• Conduct risk-based reviews on selected profiles from previous STR assessments to ensure continued compliance with AML regulations.
• Evaluate whether customer relationships should be maintained by reviewing past Source of Wealth adverse news, transaction red flags, and other relevant factors.
• Collaborate with other business units to exchange and obtain necessary information to support due diligence efforts.
• Assess customer AML/CFT risks and recommend actions to mitigate any identified risks.
• Maintain proper documentation and record-keeping in compliance with regulatory requirements and company policies.

Your Profile

• A bachelor’s degree with 3 to 5 years (Associate) or more than 5 years (Senior) of experience in AML/KYC, preferably in Customer Due Diligence within the financial services industry.
• Strong understanding of AML/CFT regulations and experience in conducting STR reviews.
• Ability to assess customer risk based on historical information, adverse news, and transaction patterns.
• Excellent attention to detail and strong documentation skills.
• Professional and constructive when addressing past decisions or the quality of work.
• Ability to manage high volumes of work under pressure.
• Excellent written and spoken English communication skills.
• Self-motivated, with the ability to work independently and collaborate effectively with stakeholders across multiple business units.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13120737, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Develop and maintain the project schedule to manage timelines and commitments effectively.
• Plan and oversee equipment and labor for project activities.
• Create and update pre-construction and construction programs.
• Report on project progress daily, weekly, and monthly.
• Assist with claims analysis using scheduling tools for accurate activity representation.
• Define project activities based on the Master Project Schedule and resource availability.
• Compare actual progress with the baseline using S-Curves and Manpower Histograms.
• Forecast and set productivity targets for weekly and monthly work.
• Regularly update and maintain the Baseline Schedule, analyzing impacts of changes.
• Adjust schedules based on site conditions and propose changes for variances.
• Conduct site inspections to verify progress and document findings.

Requirements:

• Minimum Diploma in Electrical Engineering
• Proficient with PrimaveraP6 Software

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Company

Our client, a global consulting firm, is partnering with a major private and retail banking institution on a high-impact 12-month project and are seeking a Compliance SOW Specialist. In this role, you will be responsible for evaluating Source of Wealth, ensuring the consistency and integrity of KYC documentation, and managing risks related to customer transactions. Your efforts will be crucial in driving compliance excellence and mitigating AML/CFT risks throughout the customer lifecycle.

The Role

• Review KYC documents to assess the customer’s Source of Wealth.
• Verify SOW documents using public searches, salary data, and other reliable sources.
• Ensure all significant sources of wealth are properly identified and documented.
• Maintain consistency and accuracy of KYC data throughout the customer relationship.
• Flag any discrepancies or conflicting information, working with customers to resolve them.
• Monitor customer transactions for unusual activity or potential red flags.
• Evaluate any negative news about customers and suggest appropriate actions if needed.
• Analyze account transactions for irregularities and potential risks.
• Assess and report on the customer’s AML/CFT risk, advising on steps to reduce any identified risks.

Your Profile

• A bachelor’s degree with 3 to 5 years (Associate) or more than 5 years (Senior) of experience in AML/KYC, preferably in Customer Due Diligence within the financial services industry.
• Strong analytical and problem-solving skills, with the ability to organize and synthesize complex information.
• Professional and constructive when addressing past decisions or the quality of work.
• Ability to manage high volumes of work under pressure.
• Excellent written and spoken English communication skills.
• Self-motivated, with the ability to work independently and collaborate effectively with stakeholders across multiple business units.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO13120735, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Develop digital campaigns to increase interaction and engagement on social media platforms to create brand awareness and enhance social media presence for the brands.

To convert sales on the brand’s official website, build social presence, and garner brand exposure.

Manage all brand marketing campaigns such as Facebook, Instagram, Xiao Hong Shu, TikTok and etc.

Manage and update company websites. Plan and implementation of SEO technical and on-page optimizations.

Monitor current market conditions as well as competitors' information to improve the effectiveness of marketing campaigns.

Initiate content creation and copywriting in management of social media calendar.

Coordinating with the marketing team and operation team on all marketing communications development, ensuring all promotions are planned and executed on schedule.

Liaise with digital marketing agency to implement & optimize online advertisements through Meta/Google/Programmatic and etc to drive leads.

Tracking the effectiveness of marketing campaigns and reporting findings to the executive team.

Manage and monitor the day-to-day performance of social and online marketing platforms.

Handle sales enquiry.

Plan collaboration with partners.

Liaise with web designer to maintain and expand e-Commerce segment.

Work and manage PR Agencies that we are working with to expand brand awareness.

Assist in ad-hoc marketing duties as assigned by the management.

Job Requirements:-

1 years of relevant experience in the relevant field.

Experience in digital marketing platforms such as digital media, and social media platforms.

Proficiency in creative and copy writing.

Familiar with advertising formats and campaign setups on Google Ads, GA, Meta Business, Tik Tok for Business, and Programmatic platforms is a MUST.

Strong analytical skills to analyze data, summarizing insights across different digital touch points.

Strong communication, time-management, and creativity skills.

Experience in using Adobe CC, Video Editing software,

Job Description:

As a APAC Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across APAC region, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management, preferably within the recruitment or staffing industry.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Thailand customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Thailand market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.
• Knowledge of Thai language is a must due to engaging with clients based in Thailand

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Senior School Executive

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Marymount Mrt

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Sales Executive

Working Hours: Mon to Fri - 9am to 6pm (lunch break 1 hour) &

Sat - 9am to 1pm

Address: Beauty World
Salary : $3000 - $4500

Requirement:

• Possess at least Nitec or Diploma in Business, Sales & Marketing, Construction or related field
• At least 3 to 5 years of sales experience in the construction or related industry
• Proficient in MS office application
• Able to read technical drawing and specification
• Possess Class 3 driving license / own vehicle (preferable)

Job Scope:

• Identify sales opportunities and prospects to achieve continuous growth in business
• Identify potential customers, initiate customer visits, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers
• Build customer relationships, support customers' project requirements and enquiries
• Identify new market trends, business opportunities and generate monthly reports
• Develop and implement effective sales strategies to expand our client base
• Manage and ensure achieving monthly sales target
• Account management/servicing from pre-sales, post-sales and commissioning
• Handling sales enquiries, generate quotations, product presentation and addressing customers’ requirements
• Follow up on customers’ payments
• Perform other ad-hoc duties as assigned by immediate superior

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Working Day: 6 days
• Working Hours: Monday - Saturday 8am - 5pm
• Location: Woodland Industrial Park
• Salary: $3000- $4500

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580