• Create and execute strategies to attract, develop, and retain top talent.
• Partner with country leaders on workforce planning and staffing.
• Collaborate with HR and business leaders to assess and maintain a strong talent pipeline.
• Support performance management through goal setting, feedback, and career development.
• Identify high-potential employees and develop growth plans.
• Evaluate and improve the effectiveness of talent programs.
• Perform other related talent management tasks as needed.

Requirements

• Degree in Human Resource or related disciple
• At least 1 year of experience in talent management and acquisition

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Description

• Manage and maintain the company website, ensuring it is up-to-date, user-friendly, and optimized for SEO.
• Collaborate with the marketing team to develop and execute digital marketing campaigns, including content creation, social media management, and online advertising.
• Create and edit multimedia content, including videos, for marketing purposes.
• Assist in the setup and management of online advertising campaigns, such as Google Ads and social media ads.
• Monitor website performance, troubleshoot technical issues, and ensure security protocols are in place, including software updates, hardware maintenance, and network security.
• Stay informed about IT trends and emerging technologies to make recommendations for improving digital marketing and IT infrastructure.
• Provide technical support to team members as needed.

Requirements

• Experience in website management, digital marketing, and video production will be advantage.
• Knowledge of SEO, SEM, and social media marketing strategies.
• Experience with video editing software and multimedia content creation.
• Excellent problem-solving skills and ability to troubleshoot technical issues.
• Strong communication skills and the ability to collaborate across departments.
• Highly organized with strong attention to detail.
• Ability to adapt to changing technology and marketing trends.
• Able to work on weekend and public holiday

Executive, Strategic Workforce Planning, Group HR

As an Executive in Strategic Workforce Planning, you will contribute to the team in manpower strategies that will impact all 22,000 employees across NHG. You will also be involved in key strategic workforce planning related projects and initiatives that will transform the NHG workforce to be future-ready. You will be reporting to the Manager and will work closely with the key stakeholders in NHG institutions.

You will need to have strong project management skills, demonstrated through strong academic results and/or prior work achievements.

Main Duties and Responsibilities

• Support in the implementation and management of initiatives for the job redesign project to ensure the cluster as well as workgroup meet the target outcomes
• Collaborate with the team to plan, coordinate, and monitor projects relating to strategic workforce planning
• Assist in preparing reports, presentations and documentation relating to job redesign and strategic workforce planning projects
• Provide administrative and secretariat assistance to the team
• Assist to carry out any other duties as assigned

Job Requirements

• Bachelor Degree holder and above
• Preferably 2 years of relevant experience in project management, employer branding and HR planning
• Digital savvy, analytical skills with proficiency in MS Excel, MS PowerPoint and other tools for data analysis and building of presentation slides
• Possess good organisational, coordination and project management skills
• Good interpersonal skills, and strong communication skills (both verbal and written).
• Good stakeholder engagement skills

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Responsibilities

Analyse, develop, enhance, debug, support, maintain, test applications

The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.
• Understand each Bank’s business unit's Role & Access provisioning processes
• As a role maker Review and Create Business Policies and Roles in identity Management System
• Understand and Validate the Application or Department level Role Matrix.
• Follow-up on Consolidated Access certification feedbacks/queries
• Perform target account reconciliation against the Identity Management system,
• Help the IDM team by completing the daily tasks assigned
• Provide administrative support to IDM team
• Maintains a High level of quality and productivity per Bank’s standards
• Comfortable working independently with minimal supervision
• Strong verbal and written skills
• Excellent computational ability
• Effective communication skill
• Ability to multitask effectively

Technical Skills

• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Practical knowledge of scripting languages, preferably Python / Java
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Managementand Application Access Matrix
• Comprehensive knowledge in Identity Management implementations

Business Loan Relationship Manager

Salary : $3500 - $4,000 + Commission
Working days : Monday - Friday 930am - 630pm
Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Design, implement, and update hospital-wide risk management protocols and procedures to ensure patient safety and operational continuity.
• Prepare and maintain comprehensive crisis response plans, ensuring all staff know their roles during emergencies (e.g., natural disasters, pandemics, cyberattacks).
• Identify, analyze, and mitigate risks associated with hospital operations, including patient care, data security, and facility management.
• Oversee the investigation and documentation of incidents, adverse events, and near-misses. Implement corrective actions to prevent recurrence.
• Conduct regular training programs and emergency preparedness drills to ensure readiness in handling crises and risks effectively.
• Ensure hospital practices meet local and national regulatory standards related to risk and crisis management.
• Work closely with clinical and administrative teams to minimize risks associated with patient care and hospital operations.
• Prepare reports on risk assessments, crisis outcomes, and incident responses for hospital leadership and regulatory bodies.
• Develop strategies for ongoing risk reduction and foster a culture of safety and proactive risk management.
• Act as a liaison during crises, ensuring clear communication between hospital staff, patients, families, and external agencies.

Requirements

• At least a Bachelor in any discipline with at least 4-8 years of relevant working experience
• Preferably in industry like healthcare, public setting, large capacity environment / operations
• Strong technical skills of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs,
• Influential and able to inspire and persuade others across all levels of the organization, driving consensus and buy in,
• Possess strong analytical, communication, persuasion, influencing, written and presentation skill
• Ability to take and record accurate notes/minutes in complex meetings,
• Ability to work independently and in a team and across teams with minimal supervision

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

Responsibilities:

• Develop and maintain project schedules in consultation with the project team
• Coordinate and obtain inputs from project team, contractors and suppliers to support the development of project programmes
• Prepare baseline schedule which includes resources, cost loadings, S-curves, Programme Narratives, and scope appreciation presentation
• Work on progress forecast and prepare rolling programmes
• Update, track and report project progress against planned schedule
• Monitor and control progress to make sure that turnover and cost is in line with master construction program
• Ensure timely submission of materials with approvals
• Ensure project orders and deliveries are in accordance to agreed schedules
• Assist in the overall interfacing and coordination works as and when required

Requirements

• Degree in Civil / Structural Engineering recognized by Professional Engineers Board (PEB) Singapore or Building and Construction Authority (BCA)
• Good understanding of construction industry practices and standards to perform planning and scheduling
• Experience in LTA programme preparation, programme requirements and submissions
• At least 3 years’ experience in large scale projects with hands on experience doing planning and scheduling for civil and building projects
• Candidate with more experience will be considered for a senior role
• Proficient in planning software such as Primavera P6 and Microsoft Project
• Candidate with 4D BIM knowledge will have an added advantage
• Highly motivated, self-driven with initiatives to work independently to produce programmes, narrative and histograms
• Meticulous, eye for details and a good team player
• Ability to multi-task in a fast paced and dynamic environment

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.
• Familiarity with C. C++, Pyton and Java languages

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers a challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting edge, dynamic and professionally challenging environment.
Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities
The selected candidate will be involved in one or more job item listed below, depending on management decision:
- Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
- Support multiple on-going projects
- Assist with the project planning, resourcing and scheduling
- Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
- With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
- Evaluates different functionalities and aspects of the product and generate report.
- Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
- Follow the company PM best practices
- Work in an Agile environment (SCRUM)

Qualifications
- Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/Project-Management
- At least 6 months of experience in managing or delivering IT project/s
- Some Experience with vendors and partners management
- Analytical Thinking
- Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
- Bonus: Technical background/experience with software development

Benefits
- Unique opportunity to work with a talented global team on cutting edge technologies
- Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

Job Scope:

• The main responsibilities of this position are to manage organisation and regional financial activities
• Plan and implement measures to streamline and strengthen financial transaction processes in the AP region
• Provide support for business investments in the Asia Pacific (AP) region as a financial expert
• Develop advanced trade finance useful for business activities, and pursue a more advanced ALM system as the financial centre of the AP region.
• Plan and implement measures to streamline and strengthen financial transaction processes.
• Planning, drafting and executing standardization and consolidation of payment and L/C procedures for company subsidiaries in AP region.
• Standardizing foreign exchange operations in AP region (implementation of unified system) to improve operational efficiency
• Understanding the current status of daily cash management in AP region, proposing and implementing improvement measures, proposing advanced ALM reporting methodology using digital transformation.
• Provide support for business investments and trade in the AP region as financial expert.
• Providing financial support in due diligence on business investments and acting as a check and balance function as a corporate division.
• Support on PMI and advice to underperforming companies as financial expert.
• Working together with the trade finance PIC to develop and propose advanced trade finance schemes that are useful for the business.
• Pursue a more advanced ALM system as the financial centre of the AP region.
• Proposing and implementing the establishment of a more advanced ALM system in cooperation with other in-house banking company as an in-house banking base for the Group.

Requirements:

• Experience in Finance , from Bank, international trading firms or Treasury centre for more than 5 years
• Bachelor’s degree in finance, Economics, or related field
• Knowledge of finance and treasury such as Trade finance, Cash management and Derivatives
• Experience in engaging in projects
• Proficient skills in Microsoft Office and other DX skills
• Overseas exposure or regional exposure will be highly advantageous
• Self-motivated and positive work attitude
• Open to learning and take on new challenges/tasks
• Able to work under pressure

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Basic: $2,400 - $2,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office) / Current project - Jurong or Woodlands Area

Responsibilities

• Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
• Ensures the adherence to the safe work procedure (SWP) established; to inform project manager of any shortcoming in the SWP or risk control measures implemented;
• Ensures the familiarization with the scope of works;
• Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Documentation on project progress and damage;
• Any other related duties as assigned.

Requirement

• Diploma in Mechanical Engineering or related field.
• Training provided.
• Willing to work in Engineering/Construction environment.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description:

• Report to Project Manager / Head of Planning.
• Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.
• Good knowledge of authority requirement / regulations to execute planning works
• Good knowledge of precast , PPVC , PBU and Dfma concepts
• Ability to adapt to digitalised process in construction industry
• Strong interpersonal skills to liaise with Client/Consultant/Subcon
• Ability to lead a team of Engineers & Coordinators to successfully

Requirements:

• Degree in Civil or Architectural or Construction Management
• 7-10 years experience in Building Environment
• Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage
• Completed min 5 project cycles
• Strong Decision making and leadership skill

Job Description:

- Learn and be competent in both service and kitchen staff details.

- Supervises to make sure every staff are following SOP.

- Maintain hygiene,sanitary and cleanliness standards while assisting to enforce security and safety measures.

- Maintain critical standard: holding times, service speed and quality, raw and furnished product quality.

- Business analysis: collect daily sales data, marketing data, consolidate and report to the supervisor.

- Problem solving: attending issue arises in restaurant and solve with professionally.

- Planning: duty roster for every staff in the outlet weekly.

- Perform any ad-hoc duties as requsted

Job Requirements:

- Good interpersonal skills and passionate about helping customers

- Willingness to learn new skills

- Require to speak English and Chinese to lead and train our kitchen/service crew who will only be able to speak either the languages. We will also require you to translate in both languages when there is a need by your supervisors.

- Able to work independently

Due to the nature of the job, you are require to work on-site.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

As a management trainee, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

Job Requirements:

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Your Key Responsibilities:

1. Strategic Leadership: Develop and execute strategies that align with long-term business goals.
2. Departmental Oversight: Set goals, allocate resources, and implement policies to ensure operational excellence.
3. Team Mentorship: Guide and support team members through recruitment, development, and performance reviews.
4. Interdepartmental Coordination: Act as a bridge between departments to foster collaboration and alignment.
5. Insightful Reporting: Deliver regular updates on performance metrics and progress to senior management.
6. Proactive Problem-Solving: Address challenges head-on and propose impactful solutions.
7. Informed Decision-Making: Make critical choices that reflect company priorities and goals.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Supporting various tasks in a retail environment, including attending to customers, be involved in the operations, answering incoming call and etc.
• Responsible for the operating discipline of a retail store which include personnel management, inventory controls, merchandising presentation and customer service
• Any other Ad- hoc duties assigned

Requirements:

• At least diploma in any discipline.
• Retail and service experience preferred.
• Service-oriented and able to promote a service culture.
• Possess drive, initiative and a passion for beauty industry
• Singaporean only

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

• If applicants with (any one of the following criteria education will be an added advantage ):

1.Graduated from a university ranked in the top 100 of QS/US News list
2.Undergraduate or higher education from a top 10 university in the location
3.Candidates who Achieve English IELTS 7.0 or TOEFL 100 and able to communicate in Chinese. As oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding the training and other restaurant operation-related matters.)

• Successful applicants will have the opportunity to assign assignments at overseas branches.