You will be rotated to different company departments (e.g. Finance, Sales, Marketing, etc.) to learn all company functions, policies, and staff duties. They contribute to strategic planning and help evaluate employee and department performance (e.g. analyzing, writing reports).

Main duties:

· Understanding how a company operates

· Supporting managers with various tasks (e.g. policy making, goal setting)

· Learning to evaluate performance

Development and progression opportunities

We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

During your traineeship, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations and you’ll support our management team with daily tasks such as allocating budget and crafting performance reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have.

Responsibilities

• Help managers complete daily tasks (e.g. implementing new policies)
• Understand each department’s (e.g. Marketing, Sales) daily processes and goals
• Provide administrative support (e.g. data entry)
• Get familiar with personnel duties
• Participate in company’s strategic planning
• Help managers in evaluating performance (e.g. writing reports, analyzing data)
• Keep track of business revenue
• Research ways to increase profitability and lower risk
• Create and give presentations

Requirements and skills

• Experience in management or similar/relevant field (e.g. Sales, Customer Services, etc.)
• Comprehensive knowledge of MS Office
• Strong verbal and written presentation skills
• Excellent math and computationalability
• Effective communication skills
• A degree in Management or Business

Job Description & Requirements

Job Description: Management executive – Silverback Aircon

Company Overview:Silverback Aircon Pte. Ltd., a leading provider of air conditioning services in Singapore, is seeking a proactive and dedicated Management Associate to join our growing team. With a reputation for quality service and customer satisfaction, we are expanding our management team to maintain our service excellence and support operational growth.

Position: Management executive
Location: Singapore
Work Week: 6 days
Availability: Must keep phone on standby after working hours for emergencies

Key Responsibilities:

• Assist senior management in daily operations, ensuring smooth workflow and high efficiency.
• Coordinate with technicians and support staff to schedule and manage service appointments.
• Respond promptly to customer inquiries, concerns, and feedback, maintaining the highest level of customer satisfaction.
• Manage emergency calls and coordinate after-hours responses as needed.
• Oversee project timelines, ensuring all tasks are completed within deadlines and according to quality standards.
• Implement and monitor company policies, ensuring adherence to operational guidelines.
• Collaborate with various departments to streamline communication and service processes.
• Support the development and implementation of strategies for business growth and operational improvements.

Requirements:

• Strong problem-solving skills and the ability to think on your feet.
• Excellent communication and interpersonal skills.
• Ability to work in a dynamic environment and manage multiple tasks effectively.
• Must be able to work 6 days a week and be on standby for emergency situations outside of standard working hours.
• Previous experience in management or operations within the service or HVAC industry is a plus.

Benefits:

• Competitive salary and potential overtime pay.
• Career development opportunities.
• A supportive work environment in a reputable company.

If you are a motivated individual with a commitment to excellence and a readiness to respond to challenges, we would like to hear from you!

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

RESPONSIBILITIES & EXPECTATIONS

· Ensure high levels of customer satisfaction through excellent sales service.

· Maintain store condition and visual merchandising standards.

· Assist customers in enquires.

· Ensuring stock levels are well maintained.

· Assume full P&L responsibilities for all aspects of the restaurant operations to achieve sales performance,

bottom line and strategic objectives.

· Plan promotional and brand management activities.

· Researching and identifying growth opportunities.

· Oversee overall manpower planning and ensure adequate manpower deployment.

· Ensure good inventory and order management.

· Ad-hoc duties as assigned.

REQUIREMENTS:

· At least 2 Year(s) of experience within the F&B industry, with at least 3 years of experience of leadership

capabilities.

· Bilingual.

· Strong Sales and Customer Service orientation.

· Strong people management skills, with the ability to engage all functions.

· Team Player with strong leadership qualities.

· Willing to learn and take on new challenges.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Description:
We are looking for a skilled and detail-oriented Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will have experience in software or product development cycles and possess strong analytical and communication skills to deliver impactful solutions.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements for software or product development.
• Translate business needs into clear and actionable functional specifications for technical teams.
• Facilitate workshops, meetings, and discussions to align project goals and objectives.
• Support the entire product or software development lifecycle, from requirement gathering to solution delivery.
• Analyze and validate solutions to ensure alignment with business objectives.
• Develop and maintain process documentation, workflows, and reporting to enhance operational efficiency.
• Work closely with project managers, developers, and testers to ensure successful implementation of requirements.

Requirements:

• Experience in at least one full software or product development cycle.
• Business Analysis certification is preferred (e.g., Certified Business Analysis Professional [CBAP]).
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in creating documentation, such as use cases, process flows, and requirement specifications.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

Job Summary

The successful candidate will collaborate with internal teams and stakeholders to gather and understand data requirements while driving the implementation of broad data initiatives across the organization. This role is essential to ensure data solutions align with business objectives and improve overall data quality and usability.

Key Responsibilities

• Collaborate with business stakeholders and engineering teams to gather, understand, and translate data requirements for broader organizational data initiatives.
• Implement scalable data processes that can be reused across similar use cases and adapt to evolving business demands.
• Work with internal engineering teams and external data vendors to resolve technical data-related issues.
• Provide timely and effective support to end users, addressing data-related queries or issues.
• Develop and maintain comprehensive documentation for data management activities, including operating models, processes, implementation designs, and user acceptance test results.
• Monitor and report on the effectiveness of data initiatives, offering insights and recommendations for continuous improvement.
• Stay updated on the latest industry trends and best practices in data management.

Mandatory Skills

• A degree in Computer Science, Information Technology, or a related field.
• Proven experience in data management, including areas like metadata, data quality, and data discovery, with a focus on enterprise-level data products.
• Strong understanding of financial data and data management best practices.
• Familiarity with the complex data security and technical challenges faced by large organizations.
• Extensive knowledge and hands-on experience with SQL, including data storage and management in relational databases such as Snowflake, Microsoft SQL Server, and Oracle.
• Awareness of leading data management trends and practices in the financial industry, particularly those addressing data quality and business-technology alignment.
• Excellent analytical, communication, problem-solving, and documentation skills.
• Ability to work independently and collaboratively in a team setting.

Preferred Skills

• Experience and knowledge of Python.
• Certification in data management or data quality (e.g., DAMA, CDMP) is an advantage

Responsibilities:

As a Power BI Analyst, you will be responsible for analysis and development tasks as part of planning, design, build, or test phases of Power BI-related deliveries. Your day-to-day activities will include analyzing and mapping raw data, defining user requirements, and developing Power BI visualizations. Under the oversight of the Power BI development lead, you may also build queries in Power Query and M, design simple to medium complexity models, write DAX measures, or document best practices in a governance-related engagement.

• Collaborate and manage the team to perform, make team decisions, and engage with multiple teams to contribute on key decisions.
• You will also provide solutions to problems for your immediate team and across multiple teams.
• Advanced proficiency in Microsoft Power Business Intelligence (BI) Desktop is required.
• Microsoft Azure Data Factory and Azure Synapse Analytics, both with advanced proficiency, are recommended.
• Develop innovative Power BI visualizations to effectively present data insights
• Collaborate with stakeholders to gather user requirements and ensure the accuracy of data analysis
• Conduct data analysis and mapping to transform raw data into meaningful insights
• Design and develop simple to medium complexity models using Power Query
• Write DAX measures to calculate and summarize data in Power BI visualizations

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale SPICES products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

Working hours: Mon - Fri, 8.30am - 5.30pm

Location: Alexandra Road

Responsibilities:

• Identify and cultivate leads for childcare services.
• Build rapport with prospective clients and address their needs.
• Secure donations from individual and corporate donors.
• Maintain strong relationships with key donors.
• Develop partnerships with corporations for CSR donations.
• Provide regular updates on lead generation and fundraising progress.
• Manage all communication channels professionally and efficiently.
• Accurately track leads and donations in the CRM.

Requirements:

• Diploma / Bachelor’s degree in Business Administration or equivalent, Marketing, Communications, or a related field (preferred).
• 2+ years of experience in sales, lead generation, or a similar role (preferably in childcare, non-profit, or fundraising).
• Strong communication and negotiation skills, with the ability to engage and persuade potential clients and donors.
• Experience working with CRM software to track leads and donations (Salesforce or similar preferred).
• Ability to work independently and as part of a team in a fast-paced environment.
• A passion for working with families and supporting community initiatives.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Product Owner scope
1. Work with product owners to document user stories for system enhancement changes.
2. Review, groom user stories.
3. Document acceptance criteria for user stories for product owners sign-off.
4. Participate in workshops / discussions and review BSD/FSD.

UAT team scope
1. Assist product owners and UAT lead to prepare test scnearios.
2. Act as BUSU SME in dedicate business function area. Identify potential issues, risks and gap in UAT.
3. Review test scenarios and cases with key product owners to meet requirements and expectations.
4. Document acceptance criteria for product owners sign-off.
5. Coordinating with upstream/downstream teams to facilitate testing.
6. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.
7. Actively manage testers from extenal vendor for UAT deliverables (ie. execution result, etc).
8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.
9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.
10. Defect Management
a) Actively track UAT defect pool to ensure timely closure.
b) Analyse and summarize outstanding defects on a need basis.
c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.
11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.

Regards,

Lini

Recruitment Consultant

R22108463

Key Responsibilities:

• Analyze business requirements and design solutions using IBM Planning Analytics.
• Collaborate with stakeholders to identify opportunities for process improvement and provide recommendations for optimization based on data analysis.
• Conduct user acceptance testing (UAT) and ensure successful implementation of solutions.
• Utilize Business Process Design and related tools to support project success.
• Provide guidance to developers for solution build and unit testing.
• Develop test cases and test scripts for testing phases and provide fixes for defects raised during testing.
• Manage all customer business-related activities, including requirement gathering, functional design, system configuration, and user training.
• Advise clients on leading business solutions and industry best practices.
• Deliver functional and technical designs aligned with client requirements.
• Perform solution builds, application configurations, and unit tests based on approved designs.

Top 3 Skills:

1. IBM Planning Analytics Expertise:5 to 6 years of experience as an IBM Planning Analytics consultant.
   Proven ability to understand client business processes, gather requirements, propose solutions, design, and build implementations using IBM PA.
   
2. Enterprise Performance Management (EPM):Strong knowledge and experience in EPM tools and methodologies.
   
3. Detail-Oriented Analytical Skills:Highly analytical, inquisitive, and detail-focused with strong problem-solving abilities.
   

Preferred Skills :

• Requirements Analysis and Business Model Strategy.
• Knowledge of other planning tools (e.g., SAP, Oracle, Anaplan, Jedox, Adaptive Planning).
• Expertise in Business Process Design and Business Process Analysis tools.

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on Indian market spices availability, procurement from various countries to support growth and expansion.
• Help establish Snaz Trading’s import and export wholesale business of Indian/Bangladesh wholesale products
• Evaluate Snaz Trading’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for wholesale products desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum 4-5 years of experience in B2B/B2C sales, Indian wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Indian/Bangladesh Wholesale products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be able to work on weekends/PH. (Strictly off on week days)
• Field work is required and physicall fit (to be able to carry heavy loads)
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale vegetables & fruits products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

What is the role about: The candidate will have the opportunity to be a part of the Investment Product Team as we embark on a transformation journey.

The duties and responsibilities would be to provide assistance/support to product managers to better run day to day business related tasks

Key Deliverable needed from the candidate:

1. Business momentum tracking:

• Financial results seen daily

• Sales and channel dashboards

• Incentive reports

• Client campaign reports

• Adhoc data extraction

2. Content and Information maintenance:

• Investment performance and Market monitor updates

• Training support for Front office colleagues

• Internal and external website updates

3. Business Support:

• Bond and Equity availability list and blotters

• Trail income reconciliation tasks

• Billing claims to be raised to external parties

• Assistance on running internal and external client events to promote Investment solutions

• Perform competitor analysis

• Any other data related requirement

Skill set and attitude required:

• Good at excel and data understanding – must have intermediate. Advanced MS office skills

(Excel, VBA, word, Powerpoint)

• Able to automate tasks to achieve efficiency on execution

• Willing to learn fast and adapt/ contribute to a wide range of product solutions

• Self-motivated team players and enjoy working in a fast-paced environment

• Have excellent interpersonal and communication skills

• MS Office Skills (Excel, Words, PowerPoint) is required

• Meticulous individual

• Take the work assigned to him/ her seriously

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

• Gathering, validating, and documenting business requirements​.
• Experience in SDLC .
• SQL and Role based access control (RBAC) OR any access control
• Modelling business processes and identifying opportunities for process improvements​.

Skills/Requirements:

• SQL and Role based access control (RBAC) OR any access control experience
• Experience in Solutioning and Reporting skills (Ex: Framing a report on the access control areas)

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Works collaboratively with clients and stakeholders - both external and internal to the company - to

research and elicit, analyze, validate and document business requirements, and to ensure that those

requirements clearly reflect true business needs, correctly representing all stakeholders. Translates

business needs into system/ application requirements and project components to help determine

solutions to business problems. Assists team members in producing functional requirements for tool

development. Proactively identifies and manages changes to requirements and identify risks for the

company’s clients. Effectively manages client’s expectations. Applies industry and information technology

expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.

• Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.

• Apply extensive knowledge of the client's business and industry to develop requirements specifications.

• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.

• Develop visualization, user experience and configuration elements of solution design.

• Execute and coordinate requirements management and change management processes.

• Develop and maintain internal and external relationships to support management of scope and expectations.

• Participate in proposals, feasibility studies, implementations, and new business development.

• Operates as a team member. Advise on methods to improve business processes.

• Consider the business implications of the application of technology to the current and future business environment.

• Develop and execute acceptance test plans and test cases.

• Perform Testing

• May lead the training of clients and peers.

Education and Experience Required

• A Bachelor’s degree in a technical or business discipline or equivalent experience

• Minimum of 3 years of related experience as a Business Analyst.

• Worked on at least one IT Agile Project

Knowledge and Skills

• Good verbal and written communication skill and is comfortable fronting client.

• Ability to work effectively in a team.

• Essential: requirements elicitation via interviewing; requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/ future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.

• Specialized: Function Point counting; survey execution; statistical analysis; developing structured user manuals and training; visualization modeling; business rules modeling; develop and executing acceptance test plans.

• Experience in performing integrated testing and managing UAT is required.

• Experience in Public Sector implementation is an advantage.

• Experience in Agile methodology is an advantage

Responsibilities

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Responsibilities

• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Monitor and review international and domestic technology trends and developments.
• Develop business case, engagement plans for development initiatives..
• Interact with business users/Product Owner and understand business processes and requirements
• Collaborate closely with developers as part of an agile development team
• Perform functional testing and coordinate acceptance test with users

Profile

• Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Minimum 4-year experience as a Business Analyst or equivalent.
• Experience in technical writing, developing user guides and documentations.
• Understanding and interest in evolving solutions and technology trends in the financial sector.
• Self-motivated, taking ownership and personal accountability to achieve assigned objectives.
• Team player, able to collaborate, work effectively and constructively in multi-disciplinary teams.
• Related technology product and project management experience in technology startups, leading financial technology firms and technology venture capital companies will be an advantage.

Element has an opportunity for Business Administrator

The Business Administrator plays a vital role in supporting project teams and ensuring the smooth execution of construction projects. This involves managing project documentation, coordinating with stakeholders, handling administrative tasks, and providing general operational support. This role requires strong organisational and communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Project Coordination:

• Assist Project Managers in the planning, coordination, and execution of construction projects.
• Prepare and maintain project documentation, including contracts, schedules, reports, and meeting minutes.
• Track project progress, monitor deadlines, and identify potential delays or issues.
• Coordinate with subcontractors, suppliers, and other stakeholders to ensure smooth project execution.
• Assist in the preparation of project budgets and cost tracking.

Administrative Support:

• ·Handle general administrative tasks, including phone calls, emails, correspondence, and filing.
• ·Manage calendars, schedule meetings, and make travel arrangements for project teams.
• ·Prepare presentations, reports, and other documents as required.
• ·Maintain office supplies and equipment.

Document Control:

• Manage and maintain project documentation in accordance with company procedures.
• Ensure proper filing, storage, and retrieval of project documents.
• Track and monitor document revisions and approvals.

Financial Administration:

• Assist in processing invoices, purchase requisitions, tracking expenses, and managing project budgets.
• Prepare and submit expense reports.

Other Duties:

• Provide general support to the project team as needed.
• Assist with onboarding new project team members.
• ·Involved in health and safety administration.
• ·Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Construction Management, or a related field.
• Proficient in the use of MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, communication, and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• ·Experience in the construction industry is preferred.
• 5-days work week

Personal Attributes:

• Proactive and able to take initiative.
• Strong work ethic and commitment to meeting deadlines.
• Ability to work under pressure and maintain composure in a fast-paced environment.
• Excellent problem-solving skills.
• Adaptable and flexible to changing priorities.

Eligibility:

• Singaporeans and PR only

Responsibilities:

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Roles and requirements -

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting
• Experience in Agile based development