MasterCard Officer (Call Center / Telemarketing)

• 12 months contract
• Working location: East

The Client

• MNC Bank

The Opportunity

• Promote MasterCard to existing customers of various consumer segment by cross-selling the value propositions of the credit cards
• Engage & build good relationship with customers & deliver good client experience
• Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
• Require to meet performance standards, business goals and targets
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Your Background

• Minimum GCE 'N' Level qualifications
• Confident, meticulous, possess good interpersonal and follow-up skills
• Good communication & customer service skills
• Sales-oriented and a self-motivated candidate to excel in targets and goals
• A team player and ability to multi-task & thrive in a fast-paced work environment
• Computer literate, proficient with use of MS Office & Outlook
• Training will be provided

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + AWS + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a Contract - Long Term Call Centre Associate to outsource to our healthcare clients.

• Answering incoming and outgoing calls
• Book appointments via phone calls, faxes and emails
• Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required
• Directing calls to internal and external stakeholders
• Handling and resolving complaints
• Providing call back service to callers

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Job Responsibilities

• Guide and provide ongoing coaching to Team Leaders and Agents, fostering their professional development.
• Oversee the daily operations of the contact centre, including efficient resource allocation to ensure consistent achievement of KPIs.
• Collaborate with HR to streamline recruitment processes, ensuring swift and high-quality staff acquisition.
• Cultivate a positive and dynamic work environment to nurture an engaged and motivated workforce, utilizing methods such as daily huddles, team-building exercises, and monthly coaching sessions.
• Conduct regular performance evaluations to identify training needs and areas for improvement among staff.
• Take ownership of and promptly resolve any urgent or critical issues escalated by clients or the team.
• Collaborate closely with clients to support investigations and facilitate service recovery processes.

Job Requirements

• Hold a recognized Degree and possess 3-5 years of managerial experience in the contact centre industry.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

Job Description, Roles, and Responsibilities (ELV Integration Lead Engineer):

As the ELV Integration Lead Engineer, you will be responsible for overseeing the integration of Extra-Low Voltage systems, including Building Management Systems (BMS), Energy Performance Monitoring Systems (EPMS), and structured cabling systems. Your role will involve planning, executing, and managing integration projects to ensure seamless operation and optimal performance of these systems. You will work closely with cross-functional teams, vendors, and stakeholders to deliver integrated solutions that meet project requirements and objectives.

Key Responsibilities:

· System Integration Planning - Develop comprehensive integration plans for ELV systems, including BMS, EPMS, and structured cabling, outlining project scope, timelines, and resource requirements.

· Coordinate with project stakeholders to gather requirements and ensure alignment with project objectives.

· Technical Expertise - Possess in-depth knowledge of ELV systems, including BMS, EPMS, and structured cabling systems, along with their functionalities, protocols, and integration methodologies.

· Evaluate system requirements and design integration solutions that meet performance standards and regulatory requirements.

· Integration Implementation - Lead the execution of integration projects, overseeing the deployment of hardware, software, and networking components.

· Review and verify points list for accuracy against project Basis of Design, Sequence of Operations and Specifications.

· Collaborate with internal teams, external vendors, and contractors to ensure timely and successful implementation of integration solutions.

· Testing and Validation - Conduct thorough testing and validation of integrated systems to ensure functionality, performance, and reliability.

· Identify and troubleshoot integration issues, working closely with technical teams to implement corrective actions.

· Management - Serve as the primary point of contact for stakeholders, providing regular updates on integration progress, addressing concerns, and soliciting feedback.

· Collaborate and Resolve integration-related issues and ensure alignment with project goals.

· Documentation and Reporting - Maintain accurate documentation of integration processes, configurations, and system specifications.

· Generate regular reports summarizing integration activities, test results, and key findings for stakeholders and management review.

· Training and Support – Coordinate with vendors for training and support documentation and presentations to end-users and stakeholders on the operation and maintenance of all integrated ELV systems.

· Safety Compliance - Ensure compliance with all relevant electrical safety regulations, standards, and procedures.

QUALIFICATIONS & EXPERIENCE:

· Electrical Engineer, Controls Engineer, or related field or Tradesman (Certified)

· 5+ years of “Hands On” project experience in the field, not only office based experience.

· 5+ years of experience in designing, implementing, and managing ELV systems, with a focus on BMS, EPMX, Plant Manager PLCs, and structured cabling systems.

· Strong technical expertise in ELV systems, including knowledge of protocols (e.g., BACnet, Modbus), networking principles, and structured cabling standards (e.g., TIA/EIA).

· Proven management skills, with the ability to plan, execute, and monitor integration projects effectively.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.

· Analytical mindset with the ability to assess system performance, identify issues, & implement solutions.

· Very good English language skills.

· Competent in the use of PC applications (Microsoft Office suit or equivalent).

Roles and Responsibilities

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.

• Provide information on services and sample collection requirements for onboarded clients.

• Arrange sample pick up at location as requested by clients.

• Provide information on when and how test results will be available.

• Assist customers with product or service-related questions, issues, and requests.

• Coordinate and ensure new client are created accurately.

• Assist delivery of laboratory results as needed by company or clients.

• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.

• Accurately update and maintain patient and client information in the healthcare company's database.

• General Administrative tasks relating to Client Service.

• Follow-up and/or notify clients of any rectification and rejection as required by the company.

• Clarify and notify clients of any matters as required by the company.

• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.

• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.

• Respond promptly and professionally to customer inquiries via phone, email, or chat.

• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.

• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.

• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.

• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.

• Safeguard patient confidentiality and privacy (PDPA).

• Handle ad hoc duties as required.

Requirements:

• Min Nitec in any discipline

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• You will assist the Manager, Visitor Experience Services and Director of Hospitality, Environmental Services in achieving the department and Hospital’s strategic goals and objectives.
• You will lead a team of Service Ambassadors in delivering excellent customer service standards, engaging visitors and providing them with an exceptional visitor experience.
• You will oversee the daily operational activities which include ward visitor registration, way finding services and VIP guest receiving.
• You will also manage the team in the areas of training, scheduling and service evaluating to ensure efficient operations and optimum service level delivery.
• You will also work in close collaboration with hospital’s stakeholders to drive department’s and divisional level initiatives and projects, lead and implement improvement projects in line with Hospital’s overall strategic direction.
• You should be an independent and self-driven individual with a passion for healthcare, and is keen to take up evolving opportunities provided to develop your career in healthcare management.

Requirements:

• Degree in any discipline with at least 1-3 years of Hospitality / Customer Service / Healthcare experience (Candidates with more years of relevant experience will be considered for Senior Executive position)
• Strong written and oral communication skills
• Passionate about customer service
• Excellent time management and multi-tasking skills
• Ability to exercise initiative, manage pressure and work independently in a fast-paced environment
• This position requires to work on shifts, weekends and Public Holidays.
• Those with exposure to healthcare and practical knowledge / ownership of hospital operations, clinical operations units and project management have an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• Engagement of residents and community partners to address enquiries about population health and services and initiatives and link up with the appropriate team / service where appropriate;
• Proactively liaising with the teams and community partners to facilitate coordination of community based services for residents
• Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
• Assisting residents with community appointment related requests
• Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
• Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
• Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements :

• Min GCE N/O level / Nitec in any discipline / Diploma in any discipline
• Prior Call Centre Agent experience will be preferred

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities:

• Properly record and file Global Policies and Procedures received for Asia Pacific Regions.
• Monitor Active Data Center Controls, maintaining the governance frameworks, policies, and procedures for data centre operations in alignment with the bank’s standards and regulatory requirements.
• Providing regular checks based on the Data Center controls set, ensuring compliance with the internal policies and regulatory requirements applicable to Data Center Operations.
• Maintain and manage the tracking system for monitoring active Data Center controls to ensure timely completion set by the Operations teams and Management.
• Creation of Process Evaluation tools for reporting, adherence to procedures and SLAs for equipment placement (ITSM), equipment disposal, and accuracy of the bank's equipment system of record (Nlyte)

Requirements:

• Bachelor’s degree in computer science, information technology, and/or engineering field
• Proven experience in working as a data center engineer in large skill enterprise.
• Good understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Do appointment scheduling and rescheduling
• Handle phone calls and enquiries
• Respond to email
• Provide administrative support as and when required
• Ad hoc duties as assigned

Job Requirement

• Minimum possess of Diploma in related field
• Good communication skills
• Able to perform shift duties
• Able to work in a team

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Michelle Chai Hui Lu

EA Personnel Reg No: R1984808

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to handle Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm) Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

We are looking for a Contract / Contract - Long Term Call Centre Assistant to outsource to our healthcare clients.

• Answering incoming and outgoing calls
• Conducting appointment bookings via phone calls, faxes and emails
• Rescheduling and management of appointments
• Directing calls to internal and external stakeholders
• Handling and resolving complaints
• Providing call back service to callers
• Performing other related duties as assigned or requested

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• Responsible for the effective and efficient management of Pearl Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction
• Develop and groom staff

Requirements

• Min Degree in any field
• Min of 3-5 years of experience in a Call Centre setting
• Relevant healthcare experience will be an advantage
• Excellent communication skills is a must
• Good management skills of team

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system.

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.

• Provides assistance and guidance to junior colleagues.

• Perform other duties as assigned

Skills/Requirement:

• Minimum 1 year of call center experience

• Having good communication skills (speaking and writing)

• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in · · • Contact Centre via phone, email, online and digital platform.

• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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English Language Teacher

We are a new start-up Tuition Center is looking for a English Language Teacher. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday/According to schedule
• Salary: $3000-$4500 (full time) + Allowance

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant English Language classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Responsibilities:

• Review, plan, manage and improve cost effective preventive/predictive maintenance programs for facilities system, ensuring good system reliability and optimum efficiency
• Support to develop AOP and manage expenses according to AOP
• Respond to feedback/issues and perform troubleshooting to restore/ resume the operation back to normal
• Perform root cause analysis and implement action plans to prevent recurrence
• Review and evaluate system capacity and performance to recommend/ implement continuous improvement plans
• Perform analysis of utilities consumption for early detection of anomalies and collaborate with Sustainability Team/Operation for Sustainability Initiatives/Projects to reduce the consumption
• Review, maintain and update procedures/specification in Global Documentation Management System
• Maintain proper records of maintenance, drawings, plant histories, and other auditable documentations
• Review and manage inventories of appropriate spares, consumables, and other resources necessary for the day-to-day operation
• Support planning, design, and management of expansion/ upgrading/ improvement projects
• Support audits (i.e. ISO, IATF, RBA, VDA, EAL6, Customers, etc) and ensure its compliance
• Ensure compliance of authorities’ requirements, legislations, codes of practice, etc
• Provide guidance to duty staffs and knowledge sharing with fellow colleagues to continue strengthen the operation

Requirement:

• Degree in Engineering or related field
• Preferable 3 years of relevant working experience in manufacturing industry
• ACMV, DI Water, CDA, Vacuum, WWTP, Electrical System experience would be an advantage
• Computer skills in MS Office i.e. Word, Excel and PowerPoint
• Certified Singapore Certified Energy Manager (SCEM) will be an added advantage
• Team player and able to work well in a team setting to achieve goals

We are looking out speak with Data Center Operators:

Responsibilities:

• Perform inbound and outbound delivery tasks for Installation or RAM of inventories.
• Server and Network Equipment unpacking, installation, basic troubleshooting (Network MUX, Switches Routers, Servers & Storage, PDUs, NICs, etc.)
• Network and Servers installation & maintenance (rack & stack, cabling, parts replacement, etc.)
• Inventory of network, server equipment, fiber optic, data cables (copper and fiber) - Asset Management and Data Collection. Capture critical device information such as asset tag, serial numbers, MAC addresses and related information.
• Plan to ensure proper cable management and power redundancy practices are in use
• Self-perform basic server troubleshooting such as power and link light verification
• Interface with customers, clients, and technical staff as needed
• Physically assist in moving and racking equipment as directed
• Maintain a clean and safe work environment
• Execute installations in accordance to rack layout elevation diagrams and patching records
• Ensure given tasks are completed in a timely manner through independent planning,prioritization and time management
• Any other task given by Project Manager/Project Engineer

Requirements

• Experience within a data center environment and basic tasks such as rack & stack, patching, hardware install, 2 post vs 4 post racks, U-counts etc.
• Familiar with network cabling such as types of fiber and copper. (SMF, MMF, MPO, MTP, CAT6A,)
• Familiar with basic server hardware and components (CPU, memory, storage, NICs, etc.)
• Basic understanding of datacenter air flow, heat management, and power redundancy practices
• Able to use basic hand tools. Drills and screwdriver
• Able to use server lift would be advantageous
• Regularly lift equipment weighing up to 20kg or more.
• Detail oriented and organized
• Excellent documentation skill

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.