We are seeking a dedicated Data Center Operations Engineer to support our 24x7 data center operations. This role requires working 12-hour rotational shifts to ensure continuous monitoring, maintenance, and incident response for our critical facilities.

Location: Media Hub

• Continuous Support: Provide 24x7 onsite support for data center operations and critical facilities.
• Monitoring: Perform constant monitoring of BMS systems (upstream to downstream), critical facilities equipment, and other systems including fire safety, plumbing, mechanical, and electrical.
• Incident Response: Act as the first responder and Level 1 escalation point for all onsite operational incidents. Conduct hands-on troubleshooting and ad-hoc repairs of mechanical and electrical (M&E) equipment.
• Remote Requests: Fulfill all remote hands requests within the Operational and Service Level Agreements.
• Ticketing System: Manage user requests, incidents, changes, problems, and provisioning through the web portal ticketing system following ITIL standards.
• Safety and Security: Ensure effective implementation of data center safety, security, and customer support policies and procedures. Oversee security operations, including managing resources, enforcing house rules, and ensuring compliance with safety procedures.
• Maintenance Coordination: Plan and support all preventive and reactive maintenance activities with minimal disruption to data center services.

Required experience/skills:

• ITE/Higher Nitec/Diploma in M&E/BMS.
• Experience with BMS systems, M&E equipment, and data center environments.
• Excellent troubleshooting and hands-on repair skills.
• Open to work in 12 hours rotational shift ( 3days work, 2 days off OR 2 days work 2 days off including weekends/public holidays). Off-in-lieu will be provided and adjusted to annual leave.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Description:

At least 2 years of hands-on experience in data center infrastructure, network hardware, and communications systems implementation and maintenance.

Knowledge of data center environments, including PDUs, RPPs, SANs, and network infrastructures.

Understanding of complex inter-networked environments, such as Ethernet, TwinAx (100GigE, 25GigE, 10Gig, 100M etc) token ring, and WAN technologies (OC-x, DS-x).

Familiarity with TCP/IP protocols, subnetting, and WAN technologies.

Strong analytical and troubleshooting skills to identify and resolve system and network-related issues.

Excellent written and verbal communication skills to interact with vendors, team members, and stakeholders.

Experience in managing or coordinating technical infrastructure projects is an advantage.

While not required, familiarity with the Financial Services industry is a plus.

Roles and Responsibilities:

Hardware & Network Installations: Perform installation, de-installation, relocation, and testing of network hardware (routers, switches, firewalls, encryptors) and systems within the data center. Ensure that all installations meet the required service-level standards.

Carrier Circuit Management: Install, relocate, and test carrier circuits to ensure network connectivity across various hardware.

Cabling & Infrastructure Management: Manage the installation, relocation, and testing of patch cabling for systems and network hardware, maintaining organized and effective cabling practices.

Vendor Coordination: Collaborate with facilities, electrical, and communications vendors to facilitate the installation of infrastructure elements such as power circuits, cabinets, and network components.

Network & SAN Infrastructure Support: Assist in coordinating the installation and management of network configurations and SAN cabling, ensuring that performance and reliability standards are met.

Consumables Management: Oversee the management of critical consumables (cables, labels, rail kits, etc.) to ensure efficient day-to-day operations.

Work-Life Balance: This role will be 12Hour Rotating shift from Thursday to Sunday. 3days off to rest/ recharge.

Career Development: Gain invaluable experience in managing enterprise-level data center operations and network infrastructure.

Requirements:

• Required to work in 24 x 7 Data Centre on varied 12 hours shifts including nights, weekends and holidays.
• Proficiency in Microsoft office.

Job Scope:

• Perform physical visitor access request into Data Centre.
• Perform physical equipment movement request in or out of Data Centre. Manage access requests and inventory movements with all necessary approvals & checking that it matches with request.
• Health monitoring of systems via Network Operations Centre dashboards using monitoring tools.
• Escalate issue to relevant parties based on Standard Operating Procedure (SOP) & escalation matrix.
• Perform data backups and ensure it is run on timely basis and manage failed jobs.
• Proper handover of information or task to be passed down to next team during shift handover to ensure smooth transition of outstanding issues or tasks.
• Reports generation (daily/weekly/monthly).
• Monitor patching activities.
• Daily checking of logs to prepare for audit: visitor log, keypress log, staging, storage, DC item log and inventory movements.
• Weekly checking of logs to prepare for audit: CCTV and degauss logs.
• Perform any other task assigned that is related to job requirements

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Company

Our client, a rapidly growing data center company, is seeking a dynamic Assistant Finance Manager to join their expanding team and make a meaningful impact. In this role, you will play a pivotal part in achieving the financial control team’s objectives, overseeing the year-end financial statement close process for Singapore operations, addressing compliance and reporting requirements from business activities, and collaborating with the finance team to enhance the efficiency and precision of support provided to both internal and external stakeholders.

The Role

You will play a crucial role in driving excellence across financial accounting and controls. This exciting opportunity involves ensuring compliance with international accounting standards and regional statutory requirements, managing external audits, and preparing essential compliance reports. You will collaborate with the various internal finance team such as tax on compliance obligations, and enhance financial controls by strengthening internal systems, policies, and procedures. With opportunities to contribute to diverse ad hoc projects, this role promises variety and impact in a fast-paced environment.

Your Profile

Our client is seeking a highly skilled professional with 7 years of experience in financial reporting, ideally with prior Big 4 audit exposure and CA/CPA qualification, regional APAC exposure, along with a strong grasp of accounting principles and financial regulations. The ideal candidate will possess exceptional analytical and problem-solving abilities, a keen eye for detail, and the adaptability to thrive in a fast-paced, entrepreneurial, and dynamic environment. Strong written and verbal communication skills are a must for this impactful role.

Apply Today

Please send your resume, in WORD format only and quote reference number SN12787316, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

Job Description

• Deploy and maintain on-site data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware components.
• Handle and secure data-bearing devices (e.g., hard drives, SSDs).
• Operate within a ticket-based system to resolve issues.
• Move equipment safely using pallet jacks or lifting tools.
• Support inventory management and shipping/receiving during peak times.
• Flexibility to work weekends, holidays, or non-standard hours as needed.

Skills and Qualifications

• Basic understanding of computer hardware and infrastructure components.
• At least 6 months of experience handling technical equipment or machinery.
• 1+ year of experience in IT support or related fields.
• Relevant certifications (e.g., CompTIA A+, Server+, Network+, Basic Structured Cabling).
• Ability to frequently stand, walk, and lift, including working at heights when necessary.
• Strong communication skills in written and spoken English.
• Proactive, with a willingness to learn and grow in technical expertise.

Education/Experience

• Diploma or Degree in IT, Computer Engineering, or a related field.
• 1 year of IT support or monitoring experience (fresh graduates with a positive attitude are welcome).

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Engineers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Oversee new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma or Degree in Building / Facility Management or any other related field
• Min. 1 year relevant experience in Data Centre facility management and vendor management
• Good knowledge in building technology, mechanical and electrical services and facilities management
• Project management is preferred

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Technicians to join their expanding team!

Location: Lakeside / Admiralty

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Job Description

• Industry/ Organization Type: Telecommunication Services (Data Center)
• Position Title: Facilities Maintenance Technician
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts
• Salary Package: Basic Salary + Shift Allowance ($300) + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

whatsapp: 85986715

Student care hire chinese teacher

The salary is $2000-2600,

with the year-end bonus is determined according to the teacher's teaching performance, and the salary is set according to experience.

Working hours: Monday to Friday, 10:00am-7:00pm,

Those who have no experience but are passionate about teaching Mandarin can also consider the school to provide training.

preferably 2-3 years of experience in teaching Chinese in kindergarten or school,

It is required to be able to comply with the teaching arrangement.

There is a Bible story once a week, and the teacher cannot contradict the Bible story.

working location: at Serangoon Gardens.

A contract is required, prefer two years

Jie Shun Jia. | EA License No.:24C2410 | EA Registration No.: R24124440 (YingJie Feng)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

whatsapp: 85986715

Student care hire chinese teacher

The salary is $2000-3300,

with the year-end bonus is determined according to the teacher's teaching performance, and the salary is set according to experience.

Working hours: Monday to Friday, 10:00am-7:00pm,

Those who have no experience but are passionate about teaching Mandarin can also consider the school to provide training.

preferably 2-3 years of experience in teaching Chinese in kindergarten or school,

It is required to be able to comply with the teaching arrangement.

There is a Bible story once a week, and the teacher cannot contradict the Bible story.

working location: at Serangoon Gardens.

A contract is required, prefer two years

Jie Shun Jia. | EA License No.:24C2410 | EA Registration No.: R24124440 (YingJie Feng)

1 year contract under employment agency payroll

Singaporean with min NITEC in IT, keen in data center operator position, comfortable to working 12hrs rotating shift (8 to 8 rotating) to apply. CAT 2 clearance required before start work

Work location: Sin Ming area

Salary: $2300 - $2600 (Depend on experience, company do not provide bonus)

12 hours rotating shift, work 2 days off 2 days (need to work on weekend and public holiday as per duty roster)

Shift allowance: $8 per Day Shift & $20 per Night Shift

Annual leave 10 days

Requirement:

• Singaporean (required to cleared CAT2 clearance)
• Able to start work immediate
• Nitec in IT
• Willing to work 12hours rotating shift (8 to 8)
• Must serve 2 months notice when hired for this project

Critical responsibilities:

• To ensure all the task is completed
• To ensure all the system is well taken care and monitor
• To ensure all back up is executed.
• to ensure all batch job is executed.

General Responsibilities:

• Monitor Server and application health
• Batch job & monitoring
• Backup job & Monitoring
• Escalation and alert notification
• Escort DC visitor
• Support Building management maintenance, e.g. power maintenance, Aircon
• Support security advisories
• Remote monitoring service
• Support DR activity
• Support and execute task assign by the Project manager
• Printing service management

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Engineers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Oversee new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma or Degree in Building / Facility Management or any other related field
• Min. 1 year relevant experience in Data Centre facility management and vendor management
• Good knowledge in building technology, mechanical and electrical services and facilities management
• Project management is preferred

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Technicians to join their expanding team!

Location: Lakeside / Admiralty

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Salary

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Engineers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Oversee new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma or Degree in Building / Facility Management or any other related field
• Min. 1 year relevant experience in Data Centre facility management and vendor management
• Good knowledge in building technology, mechanical and electrical services and facilities management
• Project management is preferred

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company Introduction

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Essential Functions:

• Lead the full sales cycle, from prospecting to closing deals.
• Provide consistent, accurate sales forecasts.
• Cultivate and maintain strong relationships with prospects and customers.
• Collaborate with Sales Engineering to demonstrate solutions, deliver POCs, and ensure satisfaction through pre- and post-sales stages.
• Drive strategic expansion of the regional team.
• Develop and execute alliance and partnership strategies within the industry.
• Target Region: Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.

Knowledge, Skills & Abilities:

• Proven expertise in enterprise sales and territory management.
• In-depth knowledge of relevant markets and technologies.
• Strong interpersonal skills to connect with customers, identify pain points, and deliver value.
• Experienced in managing complex, strategic accounts and engaging with decision-makers.
• Skilled in positioning end-to-end solutions and tailoring them to meet customer needs.
• Capable of creating and presenting strategic account plans to company leadership.
• Self-motivated with a passion for achieving and exceeding sales targets.

Qualifications:

• 5+ years of successful experience in enterprise sales, especially in networking, cybersecurity, compute, and storage IT stack technologies.
• Familiarity with leading OEMs such as Cisco, Arista, Huawei, H3C, Ruijie, HPE, Dell, Lenovo, Kaytus, VMware, Fortinet, and Palo Alto Networks is an advantage.
• Background with System Integrators (SI).
• Bachelor’s degree (BA/BS).
• Additional experience with Data Center infrastructure projects and services (e.g., rack stack, structured cabling, managed services, EFO, liquid cooling) is a plus

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Well Established Company
• Salary $3000 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working hours: Normal Working Hours

Job Responsibilities:

• Perform installation, testing, and commissioning of power systems and equipment
• Conduct regular preventive maintenance and servicing of electrical systems
• Troubleshoot and repair electrical faults or malfunctions on-site or in-house
• Provide technical support and guidance to clients on system operations and maintenance
• Any ad hoc duties as assigned

Job Requirements:

• Possess Nitec and/or Diploma in Electrical / Electronic Engineering or equivalent with relevant experience
• Possess Class 3 driving license with own vehicle will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Duration: 3 months

Salary: $13 per hour

Working hour: 4 weekdays + 1 weekend day (Saturday or Sunday).

Work location: Ubi

⏰During Training: 830am to 6pm (Mon to Fri) - 1 week

⏰After Training: 11am to 3pm - official hrs

(may be tasked for any shift subj to vol of calls -8am to 12pm, 9am to 1pm, 10am to 2pm, 1pm to 5pm)

Job Description:

- Handle inbound and outbound calls.

- Provide information and assistance to callers.

- May be assigned to different shifts based on call volume.

Job Requirements:

- Min. GCE O Level, Higher Nitec, or Diploma

- Commit min. 3 months

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Opportunity: Contract Call Centre Assistant (Healthcare Unit)

Location: Islandwide pickup
Contract: 6 months , with the potential for permanent conversion

Job Details:

• Work Schedule:5-day work week (Monday to Friday, 8:30 AM – 5:30 PM)
• Salary:$2,500 per month (contract)
  

Responsibilities:

1. Customer & Order Management:Handle inbound calls for customer orders, queries, and complaints.
   Process sales orders accurately and ensure timely fulfillment.
   Conduct outbound calls to follow up on orders, issues, and complaints.
   Maintain up-to-date information on processes, products, and price lists.
   
2. Client Relations:Establish and maintain strong client relationships.
   Provide exceptional service to ensure customer satisfaction.
   
3. Issue Resolution & Reporting:Resolve issues according to SOPs and escalate when necessary.
   Document customer details, issues, and resolutions comprehensively.
   Prepare and submit regular/ad hoc reports.
   
4. Collaboration:Work closely with the operations team to address concerns promptly.
   Provide feedback for process improvements.
   

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Summary:

The Tuition Centre Sales Manager is responsible for driving enrollment and revenue growth through effective sales strategies and customer relationship management. This role involves identifying and pursuing new business opportunities, managing the sales team, and ensuring high levels of customer satisfaction.

Key Responsibilities:

Sales Strategy and Execution:

• Develop and implement comprehensive sales strategies to meet enrollment and revenue targets.
• Identify new business opportunities and markets for growth.
• Monitor market trends and competitor activities to adjust sales strategies accordingly.

Team Management:

• Recruit, train, and manage the sales team.
• Set sales targets and performance goals for the team.
• Conduct regular performance evaluations and provide coaching and feedback.
• Organize sales meetings and training sessions.

Customer Relationship Management:

• Build and maintain strong relationships with parents, students, and educational institutions.
• Address customer inquiries and concerns promptly and professionally.
• Conduct presentations, tours, and informational sessions for prospective students and parents.
• Ensure a high level of customer satisfaction and retention.

Marketing and Promotional Activities:

• Collaborate with the marketing team to develop promotional materials and campaigns.
• Plan and execute marketing events, open houses, and workshops.
• Utilize social media and other digital platforms to promote the tuition centre.

Sales Reporting and Analysis:

• Prepare regular sales reports and forecasts for management.
• Analyze sales data to identify trends and areas for improvement.
• Track key performance indicators (KPIs) and adjust strategies as needed.

Financial Management:

• Develop and manage the sales budget.
• Oversee fee collection and ensure timely payment processing.
• Monitor expenses and ensure cost-effective sales operations.

Qualifications:

Education:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Diploma degree in Business Administration, Marketing or related field.
• Relevant Work Experience considered a plus

Experience:

• Proven experience in sales, preferably in the education sector.
• Experience in managing a sales team is highly desirable.

Skills:

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in using CRM software and other sales tools.
• Ability to analyze sales data and develop effective strategies.
• Strong negotiation and closing skills.

Personal Attributes:

• Goal-oriented and results-driven.
• Positive attitude and ability to motivate others.
• Professional demeanor and appearance.
• High level of integrity and reliability.

Working Conditions:

• Full time position will be on Weekdays 1-9pm, Weekends 10am - 730pm. Minimally required to commit to at least one weekday
• Work is typically performed in an office setting within the tuition centre, with occasional travel for promotional events.
• Working location will be at Hougang Area, or Tanjong Katong Area.
• Salary of this posting only comprises of Basic salary, and commissions and bonuses will be awarded for hitting specific targets as well as cases closed.

Job Description:

• Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

• Minimum education of ITE or 'O' levels; fresh graduates welcome. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.