Responsibilities

• Provide Incoming Dies visibility to the Factory for planning and execution
• Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements
• Co-ordinate customers' loading and shipment priority within the Factory
• Provide instruction to Planning to execute orders and changes in priorities and orders
• Provide WIP status, ship-out plan and finished good information to customers
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs
• Work with IT to develop reports for customers and maintain the requirements of these reports (eg. WIP, Lot transaction history, finished goods, billing report)
• Maintain pricing and sales order creation for billing and shipment
• Host Customer Visits and Quarterly Business Review meetings

Requirement

• Degree in Engineering, Business Administration or Marketing Management
• Minimum 3 years working experience in customer service, preferably in a semiconductor (Subcon) Sales & Marketing environment
• Able to bridge between and build up rapport with customer and internal engineering, logistics & planning team
• Must possess strong problem solving, communication and interpersonal skills
• Ability to work under pressure in a very dynamic environment

Position Summary

The Nestle Purina Petcare R&D Singapore team is a part of a global Petcare R&D network with existing footprints in North America, Europe, and Asia. Our purpose is to create richer lives for pets and people who love them. Our mission is to discover, develop, deploy and industrialize pet food innovations in the global markets. The Petcare R&D Singapore team will be co-located with Nestle Purina Petcare AOA business office, and provide direct support to the commercial, technical and operational partners.

As a Senior Scientist, you will be part of the cross functional team in an international environment; particularly in developing food solutions to enhance eating experiences for pet enjoyment and deeper connections with pet owners. Your main responsibilities will be to lead the R&D activities to develop and industrialize innovations developed by the global R&D network, to produce in manufacturing locations in AOA, and ensuring competitive advantage in Nestle Purina Petcare products and technologies.

A day in the life of…

• Plan, organize and perform the necessary trials and experiments (bench-top, pilot plant, and factory scale) as required to deliver the process and product development projects that meet the requirements of the client companies and GSBU and are delivered in a timely manner
• Provide product/process expertise and assistance within the Center and externally (e.g., with Marketing, Manufacturing, Divisional Engineering, Technical Applications, other R&D centers, vendors, etc) as required on a wide variety of projects
• Function as a project team leader as assigned. Required activities include, but are not limited to:Providing effective project leadership for the projects assigned
  Fulfilling all requirements of the Product Development Process and I2L regarding deliverables for each phase
  Complete all required documentation and project reporting in a timely manner
  Adherence to Company policy on protection of patent rights and intellectual property
  Ensuring all appropriate documents and project records are filed in the Central Project Files, whether paper or electronic
  
• Participate and contribute as a member of a cross-functional team. Actively drive product and process conceptualization, development and scale-up. Interface on a project implementation team by assisting with hand-off from development to start-up and providing operational training as required.
• Provide “technical” training as required to operating company personnel
• Effectively communicate results through oral presentations and timely, written technical documentation and reports
• Conduct all activity in compliance with Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP) and all required Company policies and procedures
• Align with other Purina R&D sites and Zone Application Groups as needed.
• Practice safety in the work area. Engage in and execute the safety practices of the organization.
• Proven ability and willingness to mentor and guide the less experienced technical staff
• Develop Nestle Purina’s core competence in all areas of product development
• Possess a recognized expertise and keep current in technical disciplines
• Propose projects utilizing technical innovations that may be applicable to Nestlé Purina business strategy
• Understanding the needs of the markets and operations, generating new innovative product and process ideas
• Continue development of project leadership skills. Engage in networking with key stakeholders.
• Establish and maintain good relationships with vendors and counterparts at other Nestlé operations by encouraging frequent informal communication
• Training of personnel from regional business units and within the R&D Network as required
• Travel as necessary
• Additional duties as assigned

What will make you successful

• B.S. in Science or Engineering, MSc or PHD Food Science, Animal Science, Engineering, Nutrition preferred
• A minimum of 5 years’ R&D experience, preferably in food or pet food category
• Project Management experience in competitive and complex environment
• Must be able to manage multiple projects/priorities
• Excellent product development skills including strong ingredient knowledge and a solid understanding of nutrition and unit processes
• Good consumer understanding and stays abreast of consumer and competitor trends, experience with customer tests
• Manufacturing quality, process and lean manufacturing principles
• Proven communication and interpersonal skills, ability to influence and drive business decisions
• Proven ability to create original, differentiating technology and apply technical knowledge to meet business needs

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 3 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 3 years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

Please email your resume ( in word document )to [email protected].

We regret only shortlisted candidate will be notified.

Rate: Monthly Gross Salary 1.8k -2.2k (40 hour week) + AWS annually. Note: If you can only do some days a week, contact us for further information on the rate.

Working Hours: Monday to Friday: 10.30pm – 7.00pm during school term;

Operating hours during school holidays: 8am – 7pm. Rotation shifts will be scheduled during school holidays.

Jobs and Responsibilities:

• Coaching and Classroom management for Primary 1-3 students.
• Must be able to help with Primary 1-3 Chinese homework and 听写.
• Conduct core lessons, tuition and enrichment programmes according to the Centre’s curriculum.
• Marking of assignments and enrichment worksheets.
• Provide care for students in dropping and picking up service from school.
• Ensure the well-being of all children in the centre.
• Collate feedback from all stakeholders including parents, students, school, teachers and other Centre employees.
• Assist with the planning of programmes and workshops for the students.
• Tuition during student care hours for lower primary students may be required.
• Other adhoc admin duties as required.

Preferred qualifications:

· Cheerful and love working with children.

· Stay-at-home mothers are welcome.

· Must be able to help with P1-P3 Chinese homework.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply
• Office Hour / 5 Days Work Week (including weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess at least 1 year of Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Step into a global role with Bunker Holding, the leading force in marine fuel and lube oil supply. As our Group Compliance Officer, you will collaborate with international teams across Singapore, Aalborg, and Houston to uphold our commitment to integrity and excellence.

As our new Group Compliance Officer based in Singapore, you will join an international compliance team with other colleagues in Aalborg and Houston. In your new role, you will advise the business functions on vetting of counterparties, vessels and trades. You will also be responsible for conducting onboarding of counterparties with due diligence checks and screenings. Additionally, you will work with the business and support functions to implement compliance policies and address queries. You will also assist in implementing the compliance framework (the code of conduct, anti-bribery corruption, economic trade sanctions, anti-money laundering, whistleblower awareness) across the Group.

Furthermore, your responsibilities include:

· Communicating and coordinating with external parties and relevant internal teams, such as Accounts, Commercial, Credit and IT, to facilitate the onboarding process.

· Developing metrics to monitor and measure effectiveness of compliance framework and gather data for regular reporting.

· Ensuring necessary documentation is obtained and verified in relation to the onboarding and due diligence processes.

· Maintaining documentation of compliance activities, such as training and framework development

· Conducting trainings independently for employees at different levels, developing training materials and monitoring training progress.

· Providing Group-wide support for other regional and global compliance initiatives and controls.

· Identifying ethics and compliance matters that require follow-up or investigation, and as appropriate, provide assistance.

The ideal candidate

We imagine that you have a good understanding of legal and compliance concepts, such as anti-bribery corruption, economic trade sanctions, anti-money laundering, whistleblower awareness and counterparty due diligence. Industry knowledge and/or experience from a similar role will be considered as an advantage. Furthermore, we expect that you are:

• A good team player who cooperates and communicates well with teammates.
• Willing to travel, as the role requires frequent collaboration with team members and colleagues globally.
• Willing to work flexible hours.
• Proactive, organized, with logical thinking.

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end November 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Your Mission

This position is responsible for applying data-driven problem-solving, data science, and optimization techniques to resolve real-life manufacturing problems and deploy the ideated solutions in a production environment.

What To Expect

HMGICS is seeking data scientists with a deep interest in solving real-life industrial problems and applying their solutions at scale in a mass-production environment. Candidates should have a technological interest in at least one of the following domains: Data Analytics, Optimization, AI/ML, or Generative AI & LLMs. Additionally, candidates should have a functional interest in at least one of the following areas: logistics, supply chain, assembly, quality, maintenance, or enterprise functions.

• Participate as a data scientist in multi-disciplinary project teams aiming to improve the performance of our production environment in specific areas such as logistics and supply chain, assembly, maintenance, and quality.
• Perform explanatory analytics to understand the key underlying drivers of performance and how to further optimize them.
• Develop and maintain optimization or predictive models as required to assist production in delivering productivity, flexibility, quality, or sustainability improvements.
• Deploy these models in production and train engineers and technicians to leverage the insights for improving their day-to-day performance.

What You'll Bring

• Bachelor's or Master's degree in Industrial Engineering, Computer Science, Mathematics, or equivalent practical experience.
• 6 years of project execution experience as a data scientist, resolving industrial problems across the value chain, including manufacturing, and ensuring the adoption of data science solutions.
• Preferred experience in the manufacturing and/or automotive industry.
• Strongly preferred experience in implementing data science and/or AI projects in real-life industrial environments (large POCs or at-scale deployments).
• Critical end-to-end problem-solving skills, including rapid and rigorous issue analysis, idea development and implementation, and feasibility demonstration and deployment at scale.
• Experience in applying Regression/Classification/Clustering models, Large scale data analysis, Time series analysis, Forecasting models, or Kernel-based methods.
• Experience in algorithm development using Mathematical programming (Linear programming, Mixed-integer programming), (Meta)Heuristic algorithms, Stochastic Process, or Combinatorial Optimization.
• Expertise in processing large-scale datasets in distributed data frameworks (Hadoop, Spark, or Hive).
• Expertise in data mining frameworks such as PyTorch, TensorFlow, Scikit-learn, or MLlib.
• Expertise in applying machine learning, Generative AI, LLMs is a plus.

Banking Call Center Officer (Inbound Call Centre)
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Convertible / Renewable)
Note: 3 months training provided

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Posh and modern working environment catering for the mid to high end customers.

Support beauty salon and Aesthetic center.

We have opening for talented and ambitious individual aiming to excel in their job.

Beauty Salon Sales Consultant/ Aesthetic treatment sales consultant

Representing company image and professionalism.

Handling incoming enquiry or complaints.

Skin analysis and consultation.

Sales of skincare product and facial, slimming and TCM therapeutic services and Aesthetic treatment sales.

Love interacting with customer.

Outgoing and pleasant.

Responsible for the sales of your team.

Why we are different

Commission for Ala carte, Packages.

Commission for product sales.

Commission for branch performance.

Overriding commission.

Staff incentive and discount.

Conducive working environment.

Shorter working hours( 2 shifts).

Interested candidate who have the drives and initiative, we welcome you to join our elite team of professionals.

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*5 days work week, Rotating shift, 1 weekday & 1 weekend off

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

•Min. O level holder and above

•Good written/verbal communication skills

•Call centre experience

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Descriptions:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal)
• Ensure that the IGH truck is clean and in serviceable operating conditions
• Practise safe driving habits in compliance with PSA and public traffic rules

Job Requirements:

• Able to speak and write simple English
• Possess a Singapore Class 4/5 driving licence
• Familiar with Singapore’s road network and traffic
• Preferably 1 year of experience driving Class 4 trailer-trucks
• Good physical health to handle shift schedules and working outdoors
• Day Shift: 7.30am to 7.30pm (meal break included)
• Night Shift: 7.30pm to 7.30am (meal break included)

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

♫You’re hot and you’re cold, You’re in and you’re out, You’re up and you’re down ♪

See how this song applies when you join us as a Reefer Container Operaror – you need to check the temperature of reefer containers in the port (reefer containers refer to shipping containers with built-in refrigeration used for temperature-controlled goods); you need to perform the plugging in and out of the power supply of these reefer containers; and your job involves going up and down flights of stairs.

Voila! This interesting job isn’t for the faint-hearted.

Highlights:

• Monthly gross salary up to S$4,500
• Attractive Bonus Package (Service Bonus)
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Supportive and Compassionate Management Team

Job Descriptions:

• Conduct plugging in and unplugging of electrical power cables on the reefer containers
• Check and record the temperature of reefer containers
• Report about exceptions of the reefer containers

Job Requirements:

• Proficient in communicating in English
• Able to rotate between Day Shift and Night Shift
• Able to operate Android tablets and VHF radio sets
• Possess a Singapore Class 3 driving licence and able to operate a manual-gear light vehicle
• Able to perform job independently
• Good physical health to handle shift schedules and working outdoors

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus up to $10,000.

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Descriptions:

• As a Lashing Specialist, your primary responsibility will be to secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination. You will play a crucial role in preventing damage and ensuring the integrity of the cargo during transit.

• In addition, you will also work in teams to secure large cargo ships to the port’s berth.

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who can work at height

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 9.30am - 9.30pm (meal break included)

• Night Shift: 9.30pm - 9.30am (meal break included)

• Candidates who can rotate between day & night shifts will be considered first

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message) +658035 8901 to arrange to speak to our friendly career advisors!

Job Description & Requirements

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal.

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English language

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)**

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly career advisors!

**Only short listed candidates will be notify**

• Call Centre / Customer Service Experience
• Mon - Fri (8.30am - 6pm)
• CBD (Near to MRT)
• 6 Months Contract - Subject to Extension or Conversion depending on performance

Responsibilities

• Attend to enquiries via hotline or other channel eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player and able to work independently with minimal supervision
• Able to commence work immediately or with short notice

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities

• Hardware Support - Installations, Move, Add, Change
• Decommission of IT equipment (networks, servers, networks, storage, backup devices)
• Media management - HDD/SSD Destruction and Disposals
• Connect and disconnect patch cables to equipment in DC
• Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
• Regular physical / visual inspection equipment and data center operations facilities
• Provide onsite support during scheduled maintenance / change events
• Troubleshooting of issues for IT and network related equipment
• Inventory management of RMA, cold spares, equipment and tools
• Vendor Management - Coordination, Vendor Escort / Supervision
• DC Access Request Management
• POP Site operations support and standby
• Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
• Provide after business hours support based on on-call schedule and shift work when required
• Any other duties as assigned

Requirements

• Minimum of 1 year's experience working in the Data Centre operations space; Fresh graduates with adequate knowledge are welcomed to apply
• Good understanding and knowledge in data structured cabling and patching
• Experienced in hardware support, breakfix and troubleshooting.
• Ability to respond to issues and provide timely updates, and escalation
• Experience working in a large-scale critical environment is a plus

Advantageous Skills & Knowledge

• Rack, space, power and cooling allocations for new install or relocation requests
• Capacity management (space, power, cooling, patch panel port availability)
• Incident / Change Management Process
• Understanding of DC Space, Power, Cooling Management
• Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA

About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.

EA Licence No.: 20C0261 | Registration No.: R23118854

Key Responsibilities:

• SOC Operations:Oversee daily SOC functions, ensuring prompt monitoring, detection, and response to security events.
  Manage incident response, including triage, investigation, and recovery.
  Improve SOC procedures and workflows for efficiency.
  
• Team Leadership:Guide and mentor security analysts, providing training and professional development.
  Manage shift schedules for 24/7 coverage.
  Conduct performance reviews and give feedback.
  
• Incident Management:Handle escalated security incidents, coordinating with internal and external stakeholders.
  Develop and update incident response playbooks and ensure team training.
  Collaborate with IT to resolve incidents.
  
• Threat Intelligence:Oversee threat intelligence collection and analysis to address emerging threats.
  Ensure SOC tools are current and effective.
  Adapt strategies to evolving threat landscapes.
  
• Security Tools Management:Ensure proper functioning of SOC tools and technologies.
  Implement and configure new security technologies.
  Review and improve security tool effectiveness.
  
• Compliance and Reporting:Ensure compliance with regulations and standards.
  Prepare reports on SOC performance and security trends for senior management.
  Maintain documentation related to SOC operations.
  
• Continuous Improvement:Drive SOC enhancements through automation and advanced analytics.
  Stay updated on industry trends and new technologies.
  Align SOC strategies with broader cybersecurity goals.
  
• Any other ad hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in Cybersecurity, IT, Computer Science, or related field.
  Relevant certifications (e.g., CISSP, CISM) are a plus.
  
• Experience in cybersecurity, with 3 years in a SOC leadership role.
  Experience in incident response and security operations management.
  
• Skills: Knowledge of cybersecurity frameworks and threat landscapes.
  Proficiency with security tools like SIEM and IDS/IPS.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female beautician

* Perform facial acne treatment & pore refining - Carry out treatment according to company standard operating procedure and service standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician is an advantage.

* For new beautician, company will arrange for course for those interested in service sector and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$4000-S$5000

- 1 year contract (renewable based on performance and headcount needs)

- Mon to Fri, 8.30am-6pm

- Up to $2300 + PB

- Maxwell

Job Description:

• Manage general enquiries of inbound calls and online enquiries
• Handle any other hotline administrative functions

Period:

• 1 year contract (renewable based on performance and headcount needs)

Working Hours:

• Monday to Friday: 8:30am to 6pm

Salary:

• $2300 + PB

Location:

• Maxwell

Job Requirement:

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language
• Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

This is a role in banking applications technology. You will assist in leading the incident management process with the various departments, stakeholders and vendors, respond to incidents when they occur and take the necessary steps to restore the bank’s services and business to normal operations as soon as possible, with the least impact to the business or user and minimize any possible downtime. You will report to the Senior Vice President in managing and coordinating with a team of Incident Coordinators working on a 12-hour shift roster.

• Respond to a reported incident, identify the cause and initiate the incident management process.
• Prioritize incidents according to urgency on the bank’s business.
• Oversee the incident management process as well as team members and stakeholders involved in resolving the incident.
• Ensure that the Incident Management process is being followed to ensure quality services by managing the incident resolution of the Bank’s support teams either in country or regionally.
• Ensure timely notification and escalation to management and stakeholders as well as ensure that the right level of attention is being accorded.
• Notify participants in the Incident Management process when standards and procedures are not being followed.
• Reroute misdirected incidents which are not being handled in a timely manner.
• Escalate issues in a timely and appropriate manner.
• Identify exceptions and deviations and manage such situations.
• Proactively identify issues through incident and problem trending analysis and assist in workaround resolution when required.
• Improve Mean Time To Detect (MTTD)/Mean Time To Repair (MTTR) of incident life cycles through active process monitoring & automation.
• Assist in preventing reoccurrence of alerts and incidents.
• Enhance operational productivity through process automation.
• Establish and maintain a strong working relationship between TS and Line of Business and align our IT strategy with the bank’s business needs and objectives.

Requirements

• Bachelor’s Degree in Information Technology, System Engineering or a related field.
• Strong Knowledge of IT Service Management, ITIL and COBIT.
• Strong problem solving, analytical and time management skills.
• Working experience in IT Systems and IT software in a banking environment will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*Great banking career opportunity

*5 days work week - 4 weekdays 1 weekend

*Night shifts and flexibilities required*

*Attractive Allowances*

1 year contract

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

-Ability to understand customers’ needs and provide appropriate solutions and attention

-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

-Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred

Fresh Diploma/Degree graduates are welcome to apply

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

<https://go.persolkelly.com/job/apply/9084>

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee