Job Description & Requirements

Requirement – DC Operations

Shall provide Data Centre (DC) operations at the Customer’s premises and premises identified by the Customer. The DC Operations shall cover the following:

1. DC Environment Support; and

2. DC Facilities Management Services.

DC Environment Support

Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers. The infrastructure to be monitored shall minimally include:

(a) Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);

(b) Cooling Infrastructure (such as computer room air-conditioning units);

(c) Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);

(d) Environment monitoring system (such as humidity and temperature); and

(e) Water leakage detection.

(f) Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.

(g) The Vendor shall inform the Customer within one (1) hour when problems are detected.

(h) Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

(a) Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.

(b) Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.

(c) Shall ensure the network cabling in the data centre and within the racks are neat and tidy.

(d) Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.

(e) Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.

(f) Shall obtain the Customer’s approval before finalizing the plan for any activity.

(g) Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.

(h) Shall maintain up-to-date documentation of the data centre design layouts.

(i) Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.

(j) Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:

· Security Alarm and Security Card Access System; and

· Closed-Circuit Television (CCTV).

(k) Shall ensure that only authorised personnel are allowed to access the DCs.

· The Vendor shall ensure that all visitors to DCs are escorted during their activities on-site.

· The Vendor shall ensure that the visitors record their activities in the on-site log.

Requirement – DC Operations

Minimum Requirement:

The Vendor shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier. The DC Operator shall possess minimally the following skill sets:

(a) One (1) years of working experience in Data Centre Engineer Operations experience;

(b) Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and

(c) ITIL v4 Foundation Certification or equivalent

Work Location: Woodlands/Yishun

Call Centre Agent

Working days: 5days (Mon-Fri)

Working hours: Rotate shift (9am-7pm/ 10am-8pm)

Working Locations: One Sim Lane (Aljunied) / Changi

Salary: $3000 - $3500

Responsibilities:

• Handle inbound & outbound collection calls in a call centre environment.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the financial institutions, telcom support service providers, healthcare & commercial portfolios.

• To adopt collection best practices & apply relevant collections strategies to enhance effectiveness.

• Arrange & negotiate payment with customers.

• Perform administrative duties, enquiries & account monitoring.

• Update & maintain the credit collection system.

• Any other ad-hoc duties assigned.


Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Job:

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints

Requirements:

• Possessed professional certification in Insurance (i.e. M9, M5 and CHI)
• 3 years’ experience in customer servicing role (Life Insurance);
• Meticulous and accurate

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Location: One North / Clementi

Working days/hours:

Mon - Thu : 830am-6pm

Friday : 830am -5.30pm

Job Description:

- Contact leads to verify their interest in community health programmes.

- Assist in onsite operations during community health screening events

- Assist in collation of data for phone calls and appointment

- Carry out projects / assignments as and when assigned

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Proficient in Microsoft excel

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Permanent, 5 days, Serangoon.

Our Client:

Data center Cooling Solution Provider

Job Scope

• Together with technical engineer, to develop solutions based on client’s unique requirement.
• ·70% Hunter role and 30% farmer role to data center builder, consultant, owner.
• Manage the sales cycle from request for information (RFI) to closing
• · Proactively carry out prospecting activity in order to increase the sales opportunity

Requirement

• Degree in Mechanical/Electrical engineering
• 3 years’ experience in data centre cooling solution sales with good sales record
• Good network with data centre builder, consultant, owner

What’s on offer

· On target pay + car allowance ($600) + commission

· Stable Management

· Dynamic work environment

Salary: $10/hr

Location: Central

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

We are seeking a customer service associate for our client, ST Engineering. Details as follows:

Job Title: Call Centre Associate, Ang Mo Kio (1-2 year contract, salary up to $2300 + $250 monthly performance incentive)

Job Description

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Requirements

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Working Hours: Mon-Fri (normal office hours) and alternate Saturdays (half-day)

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

BIM Engineer (Data Center)

Job Summary:

The BIM Engineer will be responsible for creating and managing building information models (BIM) for data center projects. This role involves working closely with project teams to ensure accurate and efficient use of BIM technology to support project delivery.

Roles & Responsibilities:

• Develop and manage BIM models for data center projects.
• Coordinate with architects, engineers, and contractors to integrate BIM workflows.
• Ensure BIM models are accurate and up-to-date throughout the project lifecycle.
• Conduct clash detection and resolve design conflicts using BIM software.
• Generate detailed drawings and documentation from BIM models.
• Provide BIM training and support to project teams.
• Stay current with industry trends and advancements in BIM technology.

Job Requirements:

• Bachelor's degree in Engineering, Architecture, or a related field.
• Proven experience in BIM modeling and management, preferably in the data center industry.
• Proficiency in BIM software (e.g., Revit, Navisworks).
• Strong understanding of construction processes and methodologies.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Ability to work independently and manage multiple tasks simultaneously.

Project Engineer (Data Center)

Job Summary:

The Project Engineer will be responsible for managing and coordinating data center construction projects. This role involves overseeing all aspects of the project lifecycle, from planning to execution, to ensure that projects are completed on time, within scope, and within budget.

Roles & Responsibilities:

• Develop and manage project plans, schedules, and budgets.
• Coordinate with cross-functional teams, contractors, and vendors to ensure project alignment.
• Oversee on-site construction activities to ensure compliance with safety standards and project specifications.
• Conduct regular project meetings and provide status updates to stakeholders.
• Identify and mitigate project risks and issues.
• Ensure all project documentation is complete and accurate.
• Facilitate communication between project teams and ensure timely resolution of issues.

Job Requirements:

• Bachelor's degree in Engineering, Construction Management, or a related field.
• Proven experience in managing construction projects, preferably in the data center industry.
• Strong understanding of construction methodologies, safety standards, and project management principles.
• Excellent communication and interpersonal skills.
• Proficient in project management software (e.g., MS Project, Primavera).
• PMP certification is a plus.

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.
• Willingness to take on various tasks and adjust to changing work demands.

Requirements:

• Good communication skills
• Active listening
• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

To apply, simply click "APPLY"and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: up $3,300 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Andrine at 81253689 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards

• Troubleshoot issues and address customers' concerns promptly

• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Salary: up to $5000

Duration: 3 months

Location: Raffles Place

Working Hours: 5 day/wk

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am

Job Responsibilities:

• CSE Handle inbound calls from customers. Objective: Provides first call resolution.

• Handle retail banking products

Requirement:

Minimum Diploma/Degree in any dicipline

Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description

• Industry/ Organization Type: Telecommunication Services (Data Center)
• Position Title: Facilities Maintenance Technician
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts
• Salary Package: Basic Salary + Shift Allowance ($300) + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Location: Jurong

Working days/hours:

Mon - Thu : 830am-6pm

Friday : 830am -5.30pm

Job Description:

- Contact leads to verify their interest in community health programmes.

- Assist in onsite operations during community health screening events

- Assist in collation of data for phone calls and appointment

- Carry out projects / assignments as and when assigned

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Proficient in Microsoft excel

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Requirements:

• Required to work in 24 x 7 Data Centre on varied 12 hours shifts including nights, weekends and holidays.
• Proficiency in Microsoft office.

Job Scope:

• Perform physical visitor access request into Data Centre.
• Perform physical equipment movement request in or out of Data Centre. Manage access requests and inventory movements with all necessary approvals & checking that it matches with request.
• Health monitoring of systems via Network Operations Centre dashboards using monitoring tools.
• Escalate issue to relevant parties based on Standard Operating Procedure (SOP) & escalation matrix.
• Perform data backups and ensure it is run on timely basis and manage failed jobs.
• Proper handover of information or task to be passed down to next team during shift handover to ensure smooth transition of outstanding issues or tasks.
• Reports generation (daily/weekly/monthly).
• Monitor patching activities.
• Daily checking of logs to prepare for audit: visitor log, keypress log, staging, storage, DC item log and inventory movements.
• Weekly checking of logs to prepare for audit: CCTV and degauss logs.
• Perform any other task assigned that is related to job requirements

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Scope

• Managing large amounts of inbound and outbound calls in a timely manner
• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)