1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary
• Gross $2500 - $3000

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 11:30AM to 9.00PM
• Night Shift: 8.30PM to 8.00AM.
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and 847 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education among a wide variety of classroom technology and applications to support academic and operational needs.

At SAS, the Elementary School, grades K through 5 has a 1:1 iPad program. The Middle School has a 1:1 Macbook program, and the High School supports a BYOD program. All SAS faculty and staff are issued Apple computers.

Roles and Responsibilities

The Technology Help Centre Coordinator is responsible for providing excellent customer support to the Elementary School community and responding to technology related matters and inquiries. Specific responsibilities warrant proficiency in using relevant technology tools and digital platforms to create, communicate, and collaborate. Additionally, the Technology Help Centre Coordinator is responsible for asset and user accounts management.

• Collaborate with the Technology and Innovation Coordinators to address and anticipate the technology needs of the elementary school community.
• Contribute positively to the team culture of the Technology Help Desk to drive improvement, innovation and excellent customer support.
• Build relationships with diverse members of the SAS Elementary school community.
• Empathise, identify and respond supportively and comprehensively to the learning needs of teachers, staff, and students in relation to technology.
• Coordinate and assist with faculty, staff, students, and parents regarding SAS-owned device repairs and payments.
• Ensure that the division is ready for the Beginning and End of Year, coordinating the deployment/reassignment/retirement of hardware, software, and subscription accounts as scheduled during half-term, winter, and summer break.
• Coordinate with faculty, staff, and students regarding their user credentials.
• On/offboarding (including creating how-to guides) students, teachers, and staff on SAS IT software/system and hardware usage (macOS, iPadOS, Google Workspace apps).
• Identify trends and support drivers of change and/or innovation in the division.
• Evaluating (including new) technologies to determine suitability/compatibility for users and the school’s strategic direction.
• Documentation of incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
• Maintain updated hardware and software inventory and device checkouts using databases and spreadsheets.
• Configure and manage Apple devices using Mobile Device Management software.

​Relevant Experience and Qualifications

• Diploma in Information Technology / Computer Engineering / Business Information Technology
• At least two years of relevant experience in providing IT Support in a dynamic environment preferred
• Customer support experience, preferably in an education environment and/or Information Technology setting
• Knowledge of Apple hardware and software (macOS, iPadOS, tvOS).
• Knowledge in Google Workspace Applications (GMail, Google Drive/Docs, etc.).
• Mobile Device Management knowledge valued.

Interpersonal Skills

• Enjoys working with and helping people.
• Highly approachable personality.
• Values learning and has a positive growth mindset.
• Excellent communication skills in English (verbal and written).

Professional Personal Skills

• Able to work diligently, independently, and under time constraints.
• Able to communicate effectively with students, employees and parents.
• Ability to learn and adapt to new technology developments.
• Ability to work and contribute to a positive team environment.
• Ability to be flexible, creative and to problem-solve technology issues.
• Positive work attitude and possesses a strong sense of initiative.
• Project management leadership and management skills valued.
• Strong attention to detail and organisational skills.

​

Location: Boon Lay

Duration: 1 Year

Salary: Up to $3100 Per Month

Working hours: Monday - Thursday: 8:30am - 6:00pm, Friday: 8:30am – 5:30pm

Job Responsibilities:

• Assist callers' inquiries regarding population health and health services
• Direct callers to appropriate channels based on their requests
• Manage the scheduling of appointments
• Conduct outbound calls to promote healthier population initiatives

Requirements:

• Minimum diploma in any discipline
• Have relevant working experience in call centres/customer service
• Proficient in Microsoft Office applications
• Able to work on weekends if required

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Key Responsibilities:

• SOC Operations:Oversee daily SOC functions, ensuring prompt monitoring, detection, and response to security events.
  Manage incident response, including triage, investigation, and recovery.
  Improve SOC procedures and workflows for efficiency.
  
• Team Leadership:Guide and mentor security analysts, providing training and professional development.
  Manage shift schedules for 24/7 coverage.
  Conduct performance reviews and give feedback.
  
• Incident Management:Handle escalated security incidents, coordinating with internal and external stakeholders.
  Develop and update incident response playbooks and ensure team training.
  Collaborate with IT to resolve incidents.
  
• Threat Intelligence:Oversee threat intelligence collection and analysis to address emerging threats.
  Ensure SOC tools are current and effective.
  Adapt strategies to evolving threat landscapes.
  
• Security Tools Management:Ensure proper functioning of SOC tools and technologies.
  Implement and configure new security technologies.
  Review and improve security tool effectiveness.
  
• Compliance and Reporting:Ensure compliance with regulations and standards.
  Prepare reports on SOC performance and security trends for senior management.
  Maintain documentation related to SOC operations.
  
• Continuous Improvement:Drive SOC enhancements through automation and advanced analytics.
  Stay updated on industry trends and new technologies.
  Align SOC strategies with broader cybersecurity goals.
  
• Any other ad hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in Cybersecurity, IT, Computer Science, or related field.
  Relevant certifications (e.g., CISSP, CISM) are a plus.
  
• Experience in cybersecurity, with 3 years in a SOC leadership role.
  Experience in incident response and security operations management.
  
• Skills: Knowledge of cybersecurity frameworks and threat landscapes.
  Proficiency with security tools like SIEM and IDS/IPS.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

Salary: $11 - $14 / hour

Working hours : Shift and rostered, Night Shift when required.

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented
• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM.

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

You will work alongside a team of energetic and passionate technology evangelists who are constantly thinking about making a difference to the way technology shapes one of the world's busiest port. Every ICT employee is given opportunity to innovate, influence and redefine how we work and to boldly pursue big ideas that power digital transformations for our Business Units. We envisage a future fully automated Port that is powered by cutting edge technologies that includes hybrid-multi cloud, cloud-native technologies, converged infrastructure, cybersecurity, DWDM Optical Networks, Software Defined Networks, and the emerging 5G mobile networks with edge computing, just to name a few. In short, we will constantly excite you, inspire you and develop you.

The ideal candidate

An ideal candidate is someone who has experience in designing, deploying and supporting a robust and resilient enterprise network infrastructure that enables PSA's innovation and 24x7 mission critical port operations. You will work with a wide variety of modern networking solutions from top tier network product manufacturers and service providers. Alongside with your colleagues from multiple ICT pillars, you will identify and implement improvements that will drive measurable business results. You will leverage your technical expertise and soft skills to bring about great value and IT service experience to our Business Units and help the organization grow the business.

Requirements:

• Possess a Diploma or Degree in Computer Engineering/Electrical/Electronic Engineering or Computer Science

• CCNP Enterprise or CCNP Data Centre certification or equivalent

• CCIE certification will be an added advantage

• Experience designing and building complex LAN and large WAN

• Expertise in routing/switching technology, including BGP, OSPF, etc.

• At least 3 years of hands-on experience with Cisco campus and data center network products in an enterprise deployment

• Strong problem solving and analytical skills

• Good command of English, both written and spoken

• Excellent communication and interpersonal skills

• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment

• Be prepared to work in a team providing 24x7 network support

Good to have:

• Experience using ServiceNow for IT Service Management and IT Operations Management

• Experience using Splunk to support data driven network planning and troubleshooting

• Experience using Solarwinds to monitor network equipment

• Experience using Infoblox IPAM for IP address planning

• Experience designing and building network security (Palo Alto, Fortigate and Cisco firewall)

• Experience in network automation (e.g. Ansible, Python, Netconf, and RESTful API etc)

• Understanding of SDN concepts and technologies. Experience in solutions from Cisco (SD-WAN, ACI) and VMware (NSX-T) will be preferred.

• Familiarity with integration requirements for IP-based systems and storage technologies used in data centers such as Dell VxRail and PowerScale

Only shortlisted candidates are notified.

Command Center Operator Responsibilities:

• Monitoring of all systems, applications and network infrastructure events using the monitoring tools.
• Analysis of incidents based on event management matrix.
• Escalating incidents to Level 2 support engineers where required.
• Perform daily activities as documented in the daily checklist
• To monitor, track and update the change management activities & routine activities
• Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.
• To send SMS to stakeholders for any P1 incidents Activates and facilitates the Technical/Management Bridge when required

Requirements:

• Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business or equivalent
• At least 3 years of IT experience with at least 2 years as a command centre operator in an enterprise command centre
• Minimum of 2 years of Event Management and Incident Management experience.
• Any adhoc duties as required or assigned

Job Description & Requirements

Responsibilities:

Monitoring of all systems, applications and network infrastructure events using the monitoring tools. Analysis of incidents based on event management matrix. Escalating incidents to Level 2 support engineers where required.

Perform daily activities as documented in the daily checklist To monitor, track and update the change management activities & routine activities Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.

To send SMS to stakeholders for any P1 incidents Activates and facilitates the Technical/Management Bridge when required Requirements:

At least 3 years of IT experience with at least 2 years as a command centre operator in an enterprise command centre Minimum of 2 years of Event Management and Incident Management experience.

Any adhoc duties as required or assigned.

• Outbound Call Agent (Call Centre)
• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

The Amazon Web Services (AWS) Executive Briefing Program (EBC) is seeking an experienced Briefing Program Manager to manage and plan high value executive briefings to customers in our Executive Briefing Center in Singapore.
As a Briefing Program Manager, you are responsible for the overall success of onsite executive briefings. This includes managing planning timelines, stakeholder expectations & communications, executive engagement, and the successful execution of briefings.
In this role you will work with internal sales stakeholders to provide strategic consultation on the design of briefing engagements. You will work backwards from the customer's business objectives to develop bespoke briefing agendas and experiences that solve specific customer challenges and drive adoption of AWS services.
You will work closely with supporting briefing team members to develop, plan, and execute unique and impactful engagements for our customers which deepen relationships, accelerate cloud adoption, and inspire customers through the art of the possible.
The ideal candidate is a self-starter with the ability to build partnerships. They will have excellent project management and analytical skills and be able to manage multiple projects simultaneously. The candidate must be able to communicate effectively with executive stakeholders and deliver independently on both strategic and tactical program initiatives. The candidate should be organized, comfortable establishing processes and guidelines, collaborative, and able to work backwards from the customer to make complex data-driven decisions.
The position is located in Singapore.

Key job responsibilities
• Manage end-to-end briefing planning process for executive briefings hosted in the Singapore Executive Briefing Center
• Develop briefing agendas and facilitate experiences that connect AWS executive leaders, technical subject matter expert, and customers for strategic, 1:1 outcome-based discussions
• Create mechanisms and drive efficiencies to deliver briefings at scale
• Build key relationships to drive the successful delivery of a streamlined experience to internal stakeholders and customers
• Partner with key stakeholders including EBC programming, sales, marketing, and technical communities to develop enablement materials for AWS sales teams to promote program value and adoption within assigned industries.
• Improve, and in some cases, develop standard operating procedures
• Utilize exceptional communication skills to set appropriate expectations with internal and external stakeholders throughout the briefing planning process
• Identity opportunity to continually raise the bar for stakeholders by driving YoY process improvements
• Travel: <20% time

About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Internal job description

Salary: S$3,000

Work duration: till Dec 2025

Working hours: 5 days(Mon- Fri )

Job Responsibilities:

• Assist respondents in completing selected surveys online or through manual collection, ensuring all manually collected data is accurately entered into the system.
• Conduct field visits for selected respondents who are not contactable by phone.
• Perform daily updates of call outcomes using assigned Excel files.
• Collaborate with team members to achieve survey completion goals.
• Handle objections from respondents regarding survey participation in a professional and courteous manner.
• Accurately update daily reports to reflect productivity and survey completion.
• Clean rejected survey data after submission due to errors or ambiguities encountered during the collection phase.
• Diligently input case notes for each respondent into the system for future reference and follow-up action plans (e.g., call outcomes, refusals to participate in surveys).
• Comply with Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Achieve established key performance indicators (KPI).
• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Minimum Diploma or equivalent.
• Relevant work experience in survey operations, sales, or customer service roles.
• At least 2-3 years of experience in a supervisory position. Candidates without academic qualifications may be considered with relevant work experience.
• Advantageous to have a background in call centers, direct sales, or customer-facing roles.
• Proficient in handling escalations and complaints to de-escalate situations effectively.
• Proficient in Microsoft Excel, PowerPoint, and Word, as well as internet usage.
• Strong communication skills to effectively interact with internal and external stakeholders.
• Selected applicants must complete a training course and pass an assessment test before being deployed to operations.
• Only Singaporeans may apply.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

• Salary: S$4,000 - $4,500
• Work duration: till Dec 2025 (Renewable depending on performance and project)
• Work location: Clarke Quay / Novena (work in office)

Job Descriptions:

• Support the Project Manager/Director in attaining holistic objectives of the assigned surveys.
• Provide one-stop service to selected respondents to attain survey data timely and accurately.
• To be subject matter expert in survey content, objectives and deliverables.
• Develop a thorough understanding of respondents’ firm operations and processes thus applying this knowledge to collect data effectively.
• Cultivate trust and rapport by addressing concerns and challenges from respondents.
• Conduct survey data collection via outbound calls, email corresponding and personal visits to respondents.
• Communicate with respondents adequately and ensure familiarity is established with new Point of Contacts.
• Accurately compile, record, and input survey data into the system with concise case notes documented.
• Timely reporting to management team and stakeholders.
• Perform any additional duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Your Mission

This position is responsible for managing machines in HMGICS' smart factory and driving innovation in the creation of self-diagnostic machinery maintenance systems.

What To Expect

• Perform daily patrols, monthly semi-overhauls, annual overhauls, and scheduled maintenance tasks.
• Prepare work reports and deliver them to the next shift.
• Monitor plant conditions (production, downtime) in real-time and report on orders from superiors.
• Respond to emergencies (breakdowns, accidents, fires, etc.).
• Create breakdown reports, including root cause analysis (RCA) and countermeasures.
• Be prepared to work day and night shifts, overtime, early shifts, and respond to urgent tasks, including nights, weekends, holidays, and vacations when requested by the company or superiors.
• Plan and execute activities strictly to achieve the target downtime ratio for the equipment and lines in charge.
• Ensure the availability and readiness of spare parts, with a focus on critical equipment.
• Faithfully perform maintenance duties as required.
• Carry out orders from superiors and report on them at the start, during, and upon completion.
• Be familiar with condition monitoring systems and able to interpret various machinery data parameters.
• Innovate and optimize maintenance plans, including predictive maintenance models.
• Review Prognostics & Health Management strategies to advance smart maintenance.

What You'll Bring

• Bachelor's degree in Mechanical Engineering or a closely related field.
• At least 2 years of relevant machine maintenance experience in the automated manufacturing industry (preferred).
• At least 2 years of experience with pneumatic systems such as SMC and FESTO.
• At least 2 years of experience with reducers from manufacturers such as Alpha, Sumitomo, and SEW.
• At least 2 years of experience in condition monitoring systems.
• Technical knowledge in engines and metal machining.
• Experience in designing small machinery parts (e.g., shafts, blocks).
• A valid driver's license and related equipment field experience (preferred).
• Proficiency in IT skills: MS Office (Excel, PowerPoint, Word), AUTOCAD (for designing small mechanical parts), and 3D CAD (Step, Inventor, Catia).
• Welding certification.
• Experience in lubrication, and maintenance of bearings, fans, and pumps.

Your Mission

As a Visual SLAM Engineer, your primary mission is to lead the development of a sophisticated multi-camera visual SLAM system for our upcoming Autonomous Mobile Robot (AMR) product. You will be at the forefront of advancing our SLAM technology, ensuring that it meets the highest standards of accuracy, efficiency, and robustness. Your work will directly impact the capabilities of our AMR, enabling it to navigate complex environments with precision. You will collaborate with a talented team of engineers, contributing your expertise in computer vision and algorithm development to push the boundaries of what our product can achieve. Your passion for innovation and commitment to excellence will be crucial in driving our product forward.

What To Expect

• Gain a deep understanding of our SLAM stack and propose improvements across all related algorithms.
• Research, Develop, and Implement cutting-edge computer vision algorithms for SLAM.
• Write clear, maintainable, and well-documented code, ensuring it is robust by creating comprehensive unit tests.
• Collaborate with the team, sharing ideas and explaining new algorithms.
• Ensure all code is thoroughly tested through appropriate unit tests.
• Be a team player with strong written and verbal communication skills, effectively collaborating with fellow engineers.
• Exhibit a passion for learning, research, and development.
• Be proficient in writing and maintaining documentation for both the codebase and developed features.

What You'll Bring

• A Master's or Ph.D. degree in Electrical/Mechanical/Computer Engineering or a relevant discipline with more than 3 years of industry experience.
• Highly skilled in C++ with substantial experience in scripting languages such as Python.
• Extensive expertise in 3D computer vision, multi-view geometry, and SfM/SLAM.
• Strong mathematical foundation, particularly in multi-view geometry, linear algebra, and optimization.
• Proficient in using open-source libraries for computer vision and mathematics, such as OpenCV and Eigen.
• Experienced with source control systems like Git and project management tools like Jira and Confluence.
• Familiar with open-source optimization libraries, including g2o, GTSAM, and Ceres.
• Skilled in optimization, numerical linear algebra, probabilistic estimation, and sensor fusion.
• Experienced in Test Driven Development (TDD).

Location: Ubi
Working Hours :

• Monday to Friday 8.30-6pm

Jobscope :

• Handle Incoming call/email from gov hotline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 11:30AM to 9.00PM
• Night Shift: 8.30PM to 8.00AM.
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Carrier is a global leader in intelligent climate and energy solutions, with a diverse and world-class workforce. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we keep customers at the center of every product and service we offer, and we act quickly to exceed their expectations. Through our performance-driven culture, we are creating long-term shareowner value by growing earnings and investing strategically to strengthen our position in the markets we serve.

About this Role

The Data Center Leader, Asia Pacific is a newly created and highly strategic leadership role focusing on business development and HVAC Sales for the profitable growth of Carrier HVAC Asia Pacific region. You will be responsible for growing commercial equipment, controls and service sales with specific focus on expanding our Data Center customers.

This includes leading a team of business development / sales leaders in the region to explore key market opportunities across Asia Pacific, development, and implementations of strategies to maximize sales margins while increasing market share in Asia Pacific. Your extensive knowledge about Data Center products along with exposure in the HVAC industry will help drive our business objectives to deliver end to end sustainable, intelligent climate and energy efficiency solutions for our customers.

Key Responsibilities:

• Develop and implement data center ecosystem solutions strategy aligned with company’s overall goals and objectives for the Asia Pacific region.
• Develop and maintain an intimate knowledge of data center market landscape, dynamics, regulatory requirements, competition, sales channels, and market growth strategies.
• Build and execute Enterprise Account Management strategies for key, target, managed, and maintained owner, consultant and contractor accounts focused on the data center industry with local sales representatives where they exist.
• Drive revenue growth and profitability in partnership with Region P&L Leadership teams to strengthen and build customer relationships to support market share growth in equipment, controls, and service offerings.
• Partner with Global Engineering, Product Management and Regional P&L leaders team on development of products and lifecycle solutions / services for the Data Center segments.
• Lead initiatives on program development, tools, training and on-going support to maximize the productivity and effectiveness of a data center focused sales team.
• Lead cross functional teams to build employee engagement and best practice sharing.

Required Qualifications:

• Bachelor's or Master’s degree in Mechanical Engineering or equivalent
• Minimum 12 – 15 years of experience in sales, marketing, business development, smart building solutions, within the Data Centers business with a focus on HVAC products within Asia Pacific region
• Strong supervisory, people management and leadership skills
• Strong understanding of the Asia Pacific market dynamics and trends

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!