Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

We believe in having FUN at work and take pride in our role by delivering wholehearted and seamless services to our guests.

If you are armed with excellent interpersonal and communication skills, write to us as you take on the following roles in our Communications Centre:

• Handling all inbound/ outbound calls.
• Provides accurate information on all general enquiries pertaining to the hotel.
• Facilitate and ensure smooth delivery of guests' requests.
• Follow up on telephone faults.

Requirements:

• Prior experience is not required.
• Service Oriented
• Part time/ Full time applications are welcomed, flexible work arrangements available.
• Individual should be willing to work rotating shifts, including weekends and public holidays in a 5-day work week

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 200 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Assist in the development and enhancement of Data & Analytics related solutions to support the firm's global asset engine, including asset allocation and investment strategy, quantitative investment manager screens and proprietary operational due diligence model
• Conducting quantitative analysis using both internal and external databases
• Source and visualize data across multiple sources
• Building and maintaining strong collaborative relationships with the firm’s global team of consultants, researchers and other stakeholders
• Participating in the production of thought leadership (white papers and associated implementation strategy)
• Other duties and responsibilities assigned relating to data & analytics

How this opportunity is different

ACIA’s Wealth Solutions team is currently looking for an analyst to assist in serving the needs of the investment practice, in every area of interest to institutional investors. We have partnered with our investment consulting colleagues around and seek to enhance investment solutions for clients globally through portfolio strategy and implementation advice. Our innovations impact $4.0 trillion of assets under advisement and help drive global consistency, operational efficiencies and sales. We focus on global high impact solutions often involving the creation of proprietary models and extensive use of data & analytics to solve business challenges. This role provides great exposure to the business, and the opportunity to take part in product development/implementation, training and support.

Skills and experience that will lead to success

• 1 - 3 years of experience in Data & Analytics or similar role
• Major in Quantitative Finance, Business Analytics, Business or related fields
• Interest in both Investments and Data & Analytics
• CFA designation or progress towards CFA designation is desirable
• Strong Excel skills; programming experience desirable
• Working knowledge in data visualization tools such as PowerBI or equivalent
• Proficient in the use of Word and PowerPoint
• Good interpersonal and communication skills
• Problem solving and analytical skills
• Highly organised with the ability to multi-task and deliver within stipulated timelines
• Able to quickly and competently build relationships
• Continuous improvement focus

JOB SCOPE

• Conduct quality audits on all forms of communication e.g.Voice, Emails, Chats to ensure team members meets our Marina Bay Sands luxury brand service standards.
• Review with each team member their quality scores, provide feedback, examples and mentoring on how to improve
• Ensure departmental Forbes and Service Quality Review Audit targets are met through consistent follow up, coaching and trainings where appropriate
• Must be detail oriented, consistent with follow up and coaching
• Ensure all team members are aware of new and resort wide promotions
• Work with Reporting Officer on various projects that will be of benefit to improving customer service, enhancing positive team culture, and increasing the company’s competitive edge.
• Provide a detailed monthly report on the department quality audit scores such as frequently missed standards, areas to improve, etc.
• Provide a monthly overview report to the Management team
• Provide customer service and / or product training where appropriate
• Any other responsibilities that may be assigned from time to time

JOB REQUIREMENTS

• Diploma or University Degree.
• Must have proven 3+ years of experience in a call center or front office environment within a luxury hotel.
• Excellent communication and interpersonal skills, both verbal and written.
• Customer centric attitude and works well under pressure.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Excellent time management, organizational and motivational skills.
• Analytical to be able to spot trends and identify areas of improvement.
• Must have a positive, fun, and enthusiastic personality.
• A team player that takes the initiative to assist Team Member when needed.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized, and able to work independently.
• Work is subjected to change to meet business/operational needs.
• Proficient in the use of Microsoft Office applications such as Microsoft Word, Excel, and Powerpoint.

· Recognized Diploma in Electrical / Electronic / Computer Engineering / InformationSystems

· At least 3 years’ experience in Data Center Operations

· Basic knowledge of Windows Server 2003/2008/2012 operating system

· Basic knowledge of Unix and Linux operating system

· Basic knowledge of virtualization technologies (i.e. Vmware ESXi, Microsoft HyperV)

· Basic knowledge of network infrastructure

· Basic knowledge of ITSM tools for incident management and service request management

· Possess excellent oral and written communication skills

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 150 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

The Product Delivery Owner will liaise between the program leads, business partners, and product engineering members to deliver solutions to meet Aon's stakeholder needs. This includes capturing, managing and tracking timelines; communicating and testing requirements; supervising user acceptance testing processes, documentation, training, and problem-solving; and working on sophisticated projects with multiple collaborators in various geographies. Additionally, you will empowered to find opportunities for process optimization and drive initiatives to enhance efficiencies.

The Product Delivery Owner will also work on administration, coordination, and reporting to support the Growth Analytics team's operational activities, including consolidating information for reporting, roadmap planning, and compliance.

Responsibilities:

• Develop and implement technical delivery plans in agreement with program leads
• See opportunities and control risks to the delivery
• Communicate with team members to ensure that everyone is informed about the progress of the delivery
• Supervise progress and make adjustments as needed to keep the delivery on track
• Lead prioritization sessions for initiatives updating, resource planning and prioritisations
• Ensure business and technical requirements are detailed and complete
• Managing development backlog through project management tools via Agile methodologies
• Responsible for Change Management processes
• Maintain processes and role-specific documentation
• Oversee and contribute to user acceptance testing execution
• Provide periodic reporting related to delivery plans
• Lead Compliance activities and ensure that requirements are compliant with Privacy requirements
• Provide guidance and mentorship to team members to make sure they have the support needed to complete their tasks
• Performs any other duties as assigned reasonably with job function

Skills and experience that will lead to success

• Consistent track record in project environment with recognized analysis, planning and activity execution
• Proven experience working on Agile projects
• Excellent written and verbal communication skills
• Strong interpersonal communication skills
• Collaborative, team player, organized, goal-oriented, committed and able to solve business problems
• Effective reasoning and problem-solving skills
• Naturally inquisitive with good negotiation and influencing skills
• Maturity to handle and resolve internal business discussions
• Take accountability for results
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Project Management Professional (PMP) / PRINCE II certification will be advantageous
• Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) will be advantageous

Company Description

Join the growing family of DB Golf Training and Performance Center and you will be joining a network that’s leading the way in offering the highest Golf programs through technologies on the market. DB Golf Center is committed to creating a world-class independent Golf Center in Singapore. As a Marketing and Operations Assistant, you will be part of a team of forward-thinking professionals with the passion and drive to turn ideas into action.

Role Position:

Full-Time

Role Description:

This is an onsite role located in Tampines, Singapore, 5-min walk from Tampines West MRT (DT31). Marketing Assistant Manager will support the company's team by assisting in the development and execution of marketing and promotional campaigns, social media management, database management, event planning, and operational business support.

• Develop compelling and engaging content, including blog posts, social media content, email campaigns, and website copy

• Strong knowledge in Social Media Ads

• Develop and execute comprehensive marketing plans to promote our events and services.

• Monitor and report on marketing campaign performance, including ROI and KPIs, and make data-driven recommendations for optimisation.

• Conduct research and stay up-to-date with industry trends to produce relevant and informative content for our target audience

• Utilising market research and competitive analysis to identify target markets, audience segments, and marketing opportunities

• Assist and support operations team: handling bookings, response to enquiries from every social platform and walk-ins, customers concerns, maintaining the customers database accurately etc.

• Ensure the facility is a safe and clean environment by complying with procedures, rules and regulations

Qualifications

• Candidates with no experience, but the mindset of willing to learn are welcome.

• Bonus for candidates with knowledge in golf

• Diploma / Degree in Marketing, Communications, Business or a related field is preferred

• Excellent verbal and written communication skills

• Proficient in photography and videography and editing

• Outstanding organizational, project management, problem-solving, and multitasking skills

• Fluency in English and proficiency in Microsoft Office and Google Suite.

• Strong attention to detail, creativity, and flexibility

• Required to work onsite, and working on weekends (not all)

Can work 3 shift will be good!!!

As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.

Responsibilities:

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanations, and solve problems for customers.
• Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• No experience needed! All training provided
• Required to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Data Center Engineer (Facilities)

Job Responsibilities:

• Conduct regular patrols and inspections of the power supply and HVAC systems within the data center.
• Perform scheduled preventative maintenance tasks to ensure the optimal functioning of the data center infrastructure.
• Perform remote hands services include tasks such as securing cabling, checking port numbers, observing, or reporting indicators on equipment, rudimentary observation of the environment, and server reboots.
• Respond and deal with emergency events in daily operation.
• Manage and oversee the Building Management System (BMS), promptly addressing and responding to any generated alerts.
• Ability to respond to issues and provide timely update, and escalation.
• Handle routine alarms and faults of power supply and distribution devices and HVAC systems.
• Maintain & update the relevant operation records, maintenance records, accident handling records and shift handover records.
• Maintain the environment cleanliness and temperature and humidity.
• Manage the safety appliances and instrumentation tools.
• Provide escort to visitors/ technicians to the Data Center room and witness the works that been carried out in the Data Center room.
• Have experience with supporting Data Centre related change and incident tickets.
• Adept with coordinating with multiparty stakeholders.
• Ensure all the compliance of all regulatory laws and company guidelines are met.

Requirements:

• Min of 2 years working experience in Data Center operations/ Data Center facilities maintenance. Candidate with more experiences will be considered for a senior position.
• Diploma or Degree in Computer science, IT systems, Electrical Engineering or any related field.
• Good understanding and hands-on experience on daily Data Center operations.
• Good level of understanding of Data Centre ecosystem e.g. power, cooling, temperature, humidity, fire prevention etc.
• Good level of experience in Capacity review e.g. rack assignment for equipment onboarding.
• Good level of experience in Physical Security operations (e.g Keys and access cards management, and Physical Access).
• Good level of experience in Rack and Stack.
• Good understanding and knowledge in data cabling, i.e. structured cabling, and patching is added advantage.
• Have experience with inventory management. i.e. Nlyte is added advantage.
• Proficient in Microsoft Office (Excel, Word and PowerPoint).
• Proficiency in English for communication with business partners.
• Proficiency in local languages is added advantage.
• Able to work rotating shifts, including weekends and public holidays.

Schedule:

• Rotational shift
• Weekend jobs
• Shift allowance provided

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Position Objective

The Outpatient Assistant Clinic Manager is responsible for providing leadership and guidance to the clinical team, including Clinic Assistants and Nurses, and ensuring smooth clinical operations and patient care.

Job Responsibilities

• Responsible in overseeing the daily operations of nursing services and patient care
• Direct, supervise and evaluate the quality and appropriateness of all nursing and patient-care-related activities.
• Review, implement and evaluate procedures and policies according to established standards of nursing practices.
• Provide clinical supervision to the nurses and clinic assistants.
• Monitor and ensure cost-effectiveness in the usage and maintenance of clinical resources.
• Collaborate with the specialists and doctors to implement best practices and efficient processes, and with Management in the development of long-term business plans for the clinics.
• Ensure nursing services meet and adhere to licensing and regulatory requirements.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Resolve public relations issues and provide service recovery when required.
• Liaise with the company’s stakeholders and corporate partners to ensure smooth clinical experiences for our patients.
• Collaborate with other departments to put in place best practices and ensure efficient processes for the clinics.
• Assist with all audits to be conducted on nursing practices and the clinics.
• Maintain a professional relationship with third parties, such as overseas agents and timely respond to their enquiries according to MOH regulations and company policies.
• Undertake such other duties as may be assigned.

Job Requirements

• Valid Singapore Nursing Board (SNB) practising license
• Minimum of 3 years of nursing experience within clinical environments, coupled with supervisory expertise.
• Experience in performing e-filling for Medisave and Insurance claims
• Degree/Diploma in Nursing or equivalent (recognised by Singapore Nursing Board)
• Prior O&G and IVF experience will be advantageous
• Enjoy interaction with people

Job Competencies

• Problem-Solving Skills
• Time Management Skills
• Effective Communication
• Leadership Skills

If this opportunity resonates with you, we warmly invite you to take the next step by submitting your application through MyCareersFuture portal. Alternatively, you may submit your application via Google Forms (http://tinyurl.com/shg-application-form).

(Only shortlisted candidates will be notified.)

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

ACIA’s Climate Risk Advisory team is currently looking for an experienced Data Scientist to help empower results for our clients by providing high quality business analysis deliverables to product managers, product owners, and other development team members.

In this role, you will have an opportunity to work with newer modern technologies as well as tried and tested traditional technologies in the data ingestion/wrangling/storage toolchain as well as mainstream BI visualization tools.

Responsibilities

• Lead the development and/or improvement of analytic models through design, testing and implementation to improve scalability, efficiency and accelerate delivery of insights
• Develop clear and well-structured analytical approach on datasets to generate commercial insights
• Source and visualize data across multiple sources
• Create mock-ups, prototypes and technical work flows using wireframe or any other business process tools.
• Work closely with fellow analysts and developers in implementing business intelligence and machine learning deliverables
• Document and interact with the stakeholders tended benefits
• Interact and engage with data and analytics colleagues in different locations to ensure alignment with broader analytics roadmap
• Support and co-ordinate testing activities across all phases of projects including unit testing, integration testing, user acceptance testing and downstream testing
• Develop general consulting skills, knowledge and exposures

Skills and experience that will lead to success

• 5 years of experience in similar role
• BS or MS degree in actuarial science, mathematics, computer science or other related field with strong statistical background
• Working knowledge in data visualization tools such as PowerBI or equivalent
• Proficient in statistical analysis (hypothesis development, testing, regression) and experience with building scalable analytic models, reporting pipelines, with Python preferably
• Strong analytical and organizational skills, demonstrates structured and logical thinking to problem solving
• Ability to take initiative in an unstructured environment, demonstrating a bias towards action and high attention to detail
• Able to quickly and competently build relationships
• Knowledge of best practices to ensure maintainability and efficiency of data-centric projects
• Quick and eager student of innovative technologies and skills where required

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 150 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Partner with the business to deliver value-added insights to support senior management in strategic decision-making
• Lead country deployments of Growth Analytics team initiatives:Own 2-4 countries’ relationships which may involve team’s full suite of products.
  Project manage initiatives with a diverse group of stakeholders to ensure delivery of results within stipulated timelines
  Partner with local country to source data inputs, address data quality challenges and determine configuration requirements
  Work with internal and global team members to implement recommendations towards a positive and sustainable outcome.
  Conceptualize solutions, roll out and test products, and work with countries to ensure the solution is tailored.
  Translate end user requests into technical requirements for our development team
  Support development of new analytical tools through design, testing and implementation
  
• Data management and Model delivery:Understand new datasets, reconcile reports, cleanse data, create joins and apply business logic.
  Identify data patterns & trends, and provides insights to enhance business decision making capability in business planning, account management and operational processes
  Translate data into insights that drives targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders
  
• Collaborate with cross-functional data analytics colleagues to improve Aon’s internal data analytics service platform tools
• Other duties assigned

Skills and experience that will lead to success

• Degree in Business, Finance or analytical-related fields and minimum 4-6 years of working experience in related field
• Aspires to grow into a business analytics consultant; this is not under a career track of a data scientist
• Have experience in managing senior stakeholders and/or business partnering
• Team player, analytical, problem-solving, critical and innovative thinking skills
• High-level written and verbal communication skills.
• Proficiency in Microsoft applications such as Power Automate would be advantageous
• Proficiency in SQL/VBA and the ability to use data visualization tools such as Power BI would be advantageous.
• Fun, fast-paced and a collaborative environment
• Hybrid work-mode

Position Objective

The Centre Manager, Outpatient Services is responsible for providing leadership and guidance to the clinical team, including Clinic Assistants and Nurses, and ensuring smooth clinical operations and patient care.

Job Responsibilities

• Responsible in overseeing the daily operations of nursing services and patient care
• Direct, supervise and evaluate the quality and appropriateness of all nursing and patient-care-related activities.
• Review, implement and evaluate procedures and policies according to established standards of nursing practices.
• Provide clinical supervision to the nurses and clinic assistants.
• Monitor and ensure cost-effectiveness in the usage and maintenance of clinical resources.
• Collaborate with the specialists and doctors to implement best practices and efficient processes, and with Management in the development of long-term business plans for the clinics.
• Ensure nursing services meet and adhere to licensing and regulatory requirements.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Resolve public relations issues and provide service recovery when required.
• Liaise with the company’s stakeholders and corporate partners to ensure smooth clinical experiences for our patients.
• Collaborate with other departments to put in place best practices and ensure efficient processes for the clinics.
• Assist with all audits to be conducted on nursing practices and the clinics.
• Maintain a professional relationship with third parties, such as overseas agents and timely respond to their enquiries according to MOH regulations and company policies.
• Undertake such other duties as may be assigned.

Job Requirements

• Valid Singapore Nursing Board (SNB) Registered Nurse practising license
• Minimum of 5 years of nursing experience within clinical environments, coupled with supervisory expertise.
• Experience in performing e-filling for Medisave and Insurance claims
• Degree/Diploma in Nursing or equivalent (recognised by Singapore Nursing Board)
• Prior O&G and IVF experience will be advantageous
• Enjoy interaction with people

Job Competencies

• Problem-Solving Skills
• Time Management Skills
• Effective Communication
• Leadership Skills

If this opportunity resonates with you, we warmly invite you to take the next step by submitting your application through MyCareersFuture portal. Alternatively, you may submit your application via Google Forms (http://tinyurl.com/shg-application-form).

(Only shortlisted candidates will be notified.)

Job Responsibilities & Duties:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

The following would depend on the experience of the candidate and on need basis:

• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time.
• Operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end March 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage / Handle incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Up to $5,500 Basic + Bonus + Benefits
• Permanent position/ based in Singapore HQ at Paya Lebar/ 5 workdays/ Overseas business trip available
• knowledge in Electrical/ Mechanical design and construction of building projects preferred.

Our Client, a reputable MNC and leading A1 Main contractor diverse in building, civil and infrastructure projects.

Job Responsibilities:

• Reporting to HOD
• Research and support in implement M&E Design Standard in local and overseas branch office.
• Participate in design progress from Bidding, Design, Construction and Hand-over.
• Review RFP documents/drawings for Bid
• Review and check the design & quality of design documents/drawings, MEP-simulation-model from the Electrical/ Mechanical design viewpoint.
• Site inspection to Appraise works/ products to ensure compliance to specifications and requirements if required.

Job Requirements:

• Bachelor’s Degree in Electrical/ Mechanical Engineering or related field.
• Minimum 2 years of relevant working experience.
• knowledge in Electrical/ Mechanical design and construction of building projects preferred.

Other Information:

To apply please click on the APPLY button to submit your resume with the following details:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.
Lionel Cheow
EA License | 14C7092
EA Registration Number | R1105005

Permanent, 5 days , Paya lebar

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· Manage the Testing & Commissioning work for M&E infrastrure service in data center.

· Work closely with client, suppliers, consultants, contractors and relevant authorities in projects managed.Liase with client on weekly basic for the project progress report

· Oversee drawing management and control of technical and construction matters.

· To submit timely purchase request for relevant materials & manpower throughout project cycle

· Adhere to internal process, plan, manage and coordinate M&E projects to ensure that the projects are completed on time, within budget and of highest quality

Requirements

· Min diploma in Building Services/ Mechanical/ Electrical related field

· 3 years experience as project manager

· Professional proficiency in M&E system

· Able to produce T&C report, SAT report and Test Script based on project/site requirement

·

Added advantage:

Experience in IST( Integrated Systems Testing (IST) (Final testing before opening a data center)

PM roles experience in data center M&E project.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job Scope

• Negotiate, procure materials, equipment and labour in accordance to the allocated budget
• Liaise with relevant authorities/subcontractor/clients/suppliers on maintenance, repair & T&C job
• Ensure MOS (Method of statements) & RA (Risk assessment) document are implemented n adhered to
• In charge pf day-to-day data center technical operations (Exp: routine servicing, maintenance & T&C processes) remote/ onsite
• Troubleshoots data center electrical/ACMV/ fire protection system/ UPS/ Security System.

Requirement

· Diploma/Degree in Engineering related field

· 3 years’ experience of troubleshooting n repair work for building M&E Infrastructures services

· 3 years’ experience in building M&E infrastructuremaintainence operation

Added advantage:

Experience of uninterruptible power supply (UPS) or Electrical Boards

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· To identity and develop new businesses for facility maintenance contract in the data center

· Full cycle from prospecting to presentation n closing

· Prepare costing, quotations to customers

· To coordinate with the technical team on fulfillment of sales contract secured

Requirement

• Diploma in Business Studies/Marketing/M&E or IT related field
• 1years relevant sales experience in M&E or data center.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Position: Part time Massage Therapist (Female only) for an Ayurveda center at Clementi

Salary: $1400 - 2500 ++

Perform massages and therapies using herbal oils as per consultant advice

Female massage Therapists for female patients

Proficiency in Indian ayurvedic massages is an advantage (we could also provide training)

Indian Ayurveda Center,

# 01-101, Blk 352,

Clementi Ave 2, S 120352

Email: [email protected]

Contact Ph / Whatsapp: 81863452

Permanent, 5 days , Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· Managing daily planning for project sites.

· Check technical designs and drawings, analyze data to ensure that they are followed correctly.

· Allocate, supervise manpower resources, as well as supervise junior engineers, workers, and contractors

· Inspect site, resolve issue, repair site reports, project meeting minute and other paperwork.

· Prepare Testing and commission, Operation n maintenance manual (OMM) n ensure that projects are completed on time and within budget.

Requirements

· Min Diploma/Degree in Mechanical or Electrical Engineering related field

· 2 Year(s) experience of M&E infrastructure project management with high proficiency in autocad software

Added advantage:

Experience in Data Centre project management n project costing

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.