Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience in Dermatology setting
• Good patient care and service attributes

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Coordinate and oversee the implementation of programs across various branches consistently, effectively and efficiently.
• Ensure programs meet standards and effectively engage clients (ie. Elderly).
• Collaborating closely with the branch staff to develop and implement plans and executions.
• Monitor, evaluate program performance, and recommend improvements as necessary.
• Facilitate communication among staff, participants, and stakeholders, managing program budgets and resources.

Job Requirements

• Diploma in any discipline.
• Experience in program coordination, preferably in social services or healthcare.
• Have expertise knowledge of program design, implementation, and evaluation.
• Possess strong interpersonal, communication, and leadership skills.
• Able to work independently and collaboratively while managing multiple tasks and priorities effectively.
• Willing to work Monday - Friday 9am to 6pm and Saturday 9am to 1pm.
• Willing to travel to different branches for programme evaluations.

Check out http://abercare.sg/jobs-vacancies/ for details

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Develop individualise care plans for residents.
• Execute the care plan and monitor progress.
• Coordinate care for residents with the relevant stakeholders.

Job Requirements :

• Diploma/Bachelor’s Degree in Social Work, Psychology or Counselling.
• Preferably 1 year of relevant experience in Social Service sector or Healthcare.
• Willing to perform shift work in accordance with the duty roster, Mon to Fri (staggered office hours)
• 8 hours: 8am to 5pm / 8.30am to 5.30pm / 9am to 6pm
• 9 hours: 8am to 6pm / 8.30am to 6.30pm / 9am to 7pm

Check out http://abercare.sg/jobs-vacancies/ for details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

Possess ANY of the following ECDA certified Certificates

• Professional Diploma in Early Childhood Care and Education - Teaching (Chinese) (PDECCE-T/CL)
• Diploma in Early Childhood Care and Education - Teaching (Chinese)(DECCE-T/CL)
• Diploma (Conversion) in Early Childhood Care and Education - Teaching (Chinese)[(DECCE-T (Conversion) (CL)]
• Certificate in Preschool Mother Tongue Language (Chinese)(CPMTL-C)
• Certificate in Preschool Mother Tongue Language (Malay) (CPMTL-M)
• Certificate in Preschool Mother Tongue Language (Tamil) (CPMTL-T)

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Provide professional Early Childhood expertise, leadership and ensure consistent deliverance of quality standards.
• Practice effective leadership in managing all-rounded aspects of daily centre operations.
• Ensure teachers provides a warm and welcoming environment for children to feel invited.
• Supervise staff is able provide safety and hygiene for the centre
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and staff
• Review and improve the centre’s policies, philosophy, and procedures.

Job Requirements:

• Degree and/or Diploma in Early Childhood (Leadership)
• Minimum 3 years of relevant supervisory experience in a pre-school
• Advanced Diploma in Early Childhood Leadership (ADECL)
• Excellent leadership and communication skills.
• Possess excellent communication and interpersonal skill
• Experience in leading and managing the team in SPARK Accreditation process

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job description

• Perform daily operational duties at outpatient clinic
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Requirements:

• Singaporean Only
• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent
• Dispensing and chaperone experience would be preferred
• Familiar with MOH regulatory requirements for Clinic will be an added advantage
• 5.5 days office hour

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience
• Good patient care and service attributes
• Interested in Paediatric

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

YMCA of Singapore

Job Summary:

You will assist the Cluster Supervisor to ensure the smooth operations of the Centre, and in meeting the student enrolment targets and profit goals. You will ensure that a safe and conducive environment is provided for the preschool children.

Duties and Responsibilities:

• Assist to plan and implement the weekly schedule and programme(s) for preschool children in accordance with the Kindergarten Care guide.
• Observe lessons being conducted in the classrooms and provide necessary feedback to Programme Staff on pedagogy and lesson delivery.
• Assist to plan holiday field trip and ad-hoc activities.
• Assist to plan and manage the staff scheduling, to ensure ratio of staff to child is maintained at all times, including transition periods.
• Ensure the proper use and maintenance of all furniture, furnishings, fittings, equipment and play resources.
• Work with external stakeholders on menu plans, teaching resources, survey evaluation results and make contingency plans.
• Assist with financial reporting, receipts and expenses.
• Assist with staff management and child-parent matters.
• Ensure that the Centre Premises is clean, hygienic and well-maintained at all times.
• Ensure the safety and good well-being of each individual child.
• Maintain an appropriate atmosphere of safety, learning, and fun, in line with YMCA’s philosophy.
• Perform classroom-teaching duties during the absence of Programme staff.

Requirements:

• Possesses Diploma in Early Childhood Care and Education
• At least 3 years' experience in a pre-school setting.
• Dedicated with positive working attitude.
• Excellent written and verbal communication skills
• PC literate.

• Attend to Walk-In Customer Enquiries
• Drive and Boost Sales
• Provide & ensure high levels of customer satisfaction through excellent service
• Manage and maintain store displayed neatly
• Ensure the cleanliness & Maintainance of the store
• Perform cashiering duties
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Friendly & Sociable personality
• Customer Service Oriented
• Possesses can-do attitude, Self-Motivated & Good Team Player
• Able to work with retails hours including weekends and public holidays
• No experience require & Training will be provide

Our client is a leading global company in the Insurance industry, known for delivering trusted solutions worldwide.

Key Responsibilities:

• Address customer inquiries, manage sales processes, and provide top-notch post-sale customer service.
• Consistently exceed daily and monthly performance targets.
• Serve as the primary point of contact for customers, offering exceptional support via phone, email, and live chat.
• Handle incoming calls related to pre-sales, sales, and post-sale customer service.
• Conduct outbound follow-up calls to enhance customer relationships and promote our products through cross-selling and upselling.

Job Requirements:

• Diploma or GCE 'O' Level holder; prior customer service experience is a plus.
• General Insurance certification is advantageous.
• Experience in a call centre is preferred.
• Strong multitasking abilities and a customer-oriented mindset are essential.

Apply now by submitting your updated cv.

(EA: 94C3609/ R23114633)

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope

• Plays a central role in providing nursing care to residents with Autism
• Medication Management
• Coordinate program for resident

Job Requirements:

• Singaporeans only
• Registered with Singapore Nursing Board
• Diploma in Nursing/ Degree in Nursing
• At least 2 years of nursing experience
• Proactive and self motivated

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Secretarial experience will be considered
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description & Requirements

Student Care Teacher

Location: Choa Chu Kang

Roles and Responsibilities

• Classroom management: Creating a positive, safe, and supportive learning environment

• Behaviour management: Instill discipline at all times

• Supervise Primary school children (Primary 1 to 6) to ensure completion of daily homework and spelling

• Provide academic guidance in all subjects

• Able to teach art and craft to primary school students

• Plan, deliver and present lesson content to students

• Plan and conduct engaging programmes and activities for students during school term and school holidays

• Able to inculcate positive values, build character and instill discipline in students

• Ensure safety of students during student care hours at all times

• Communicate with parents regularly to update students' behaviour and learning progress

• Any other ad-hoc duties or administrative work as assigned by Centre Head

Requirements

• Have a nurturing heart, passion and patience for students

• Min GCE "A" Level qualification and above

• Prior classroom management and/or teaching experience, at the primary level preferred

• Able to guide primary school subjects

• A good team player with positive attitude

• Those without student care experience may also apply as on the job training will be provided

• Provide professional Early Childhood expertise, leadership and ensure consistent deliverance of quality standards.
• Practice effective leadership in managing all-rounded aspects of daily centre operations.
• Ensure teachers provides a warm and welcoming environment for children to feel invited.
• Supervise staff is able provide safety and hygiene for the centre
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and staff
• Review and improve the centre’s policies, philosophy, and procedures.

Job Requirements:

• Degree and/or Diploma in Early Childhood (Leadership)
• Minimum 3 years of relevant supervisory experience in a pre-school
• Advanced Diploma in Early Childhood Leadership (ADECL)
• Excellent leadership and communication skills.
• Possess excellent communication and interpersonal skill
• Experience in leading and managing the team in SPARK Accreditation process

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Join an amazing team at Pan Pacific Orchard, Singapore to grow your hospitality career!

The Guest Care & Service Quality Manager oversees the smooth operations, management, and overall performance of the Front Office Department. This role is pivotal in enhancing the overall guest stay experience by meeting guest needs and exceeding expectations.

Our Expectations:

• Maintain a professional appearance and uphold uniform and personal hygiene guidelines, serving as a role model to train and foster team culture aligned with company values.
• Attend all GHA Discovery meetings and webinars to stay updated on program enhancements, changes, and promotions.
• Lead and mentor team members on the Global Hotel Alliance (GHA) DISCOVERY Program.
• Monitor daily and monthly enrollment in the DISCOVERY Loyalty Program, manage guest benefits, points submissions (if required), and update tracking sheets.
• Deliver personalized service that exceeds guest expectations, distinguishing the serviced suites' service from competitors.
• Maintain comprehensive knowledge of hotel facilities, services, room types, special packages, dining promotions, and departmental policies and procedures.
• Review upcoming arrivals and VIP reservations three days in advance, assigning rooms, amenities, and handling special requests while coordinating with relevant departments to ensure guest preferences are met.
• Supervise, direct, and manage room inventory for the Front Office, ensuring preferred room types and accommodations are available upon guest arrival.
• Coordinate day-to-day operations to uphold service quality standards and meet member expectations, ensuring adherence to standard operating procedures by all Front Office associates.
• Develop and implement specific goals and plans to organize and prioritize work effectively.
• Gather and report feedback on services to management for continuous improvement, handling complaints, disputes, grievances, conflicts, and negotiations as needed.
• Participate in developing and implementing corrective action plans to enhance guest satisfaction.
• Ensure operational efficiency and maintain equipment and supplies for optimal readiness.
• Monitor 'Manual Hold' and 'Work Order' rooms, coordinating site inspections required by Sales related to room management.
• Verify Guest Service Ambassador cashiering and due-outs at the end of each shift, ensuring cash floats are balanced as per guidelines.
• Train and develop employees extensively in technical, hospitality, communication, management, and organizational skills, documenting all training activities.
• Lead orientation and training sessions for new hires.
• Adhere strictly to company credit policies to ensure anticipated revenue is received.
• Monitor overall cleanliness of the Front Office, Lobby, Pacific Lounge, and Living Room.
• Plan, organize, and coordinate quarterly guest activities, proposing ideas to enhance the guest experience.
• Encourage guest feedback through TrustYou surveys and monitor objectives such as TripAdvisor and TrustYou for the Front Office.
• Possess food and beverage knowledge to facilitate operations in the Pacific Lounge during breakfast service.
• Conduct training sessions on Food and Beverage Safety and Hygiene policies and procedures, ensuring compliance with guidelines

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

• Assist in planning and coordinating monthly active aging activities for seniors, including program evaluation and feedback collection.
• Manage inquiries, provide information and referrals, and oversee equipment and supplies.
• Support Program Executive in budget management and maintain program databases.
• Perform general administrative tasks.

Job Requirements

• Advanced/ Higher / Certificate in Community & Social Services.
• Minimum GCE ‘O’ Level.
• Experience working with seniors preferred.
• Willing to work Monday - Friday 9am to 6pm and alternate Saturday 9am to 1pm.

Check out http://abercare.sg/jobs-vacancies/ for details

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description

• Manage appointment for Orthopedic clinic
• Manage Hospitalization administration ensure smooth transition
• liaise with implant company to coordinate implants for surgeries
• Perform as a scrub and circulating Nurse
• Medication Management
• Basic dressing
• Taking of Vital Sign
• Liaise with patients for patient care and insurance matters

Job Requirements:

• Singaporeans Only
• Diploma in Nursing
• Enrolled with Singapore Nursing Board
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• Relevant experience in Orthopedic
• Experience in Private specialist clinic setting
• Familiar with insurance claim procedure
• Office hour
• Alternate Saturday

Check out Aber Care Website for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

· Responsible to provide a safe environment during activity sessions which encourages participation and social inclusion, which promotes a healthy well-being of the clients.

· Actively assist in the implementation of programmes ensuring that they remain relevant to the wellbeing of seniors.

· Assist to engage community partners, build effective and sustainable partnerships with them to serve the needs of the seniors

· Effective follow up skills and able to meet short turnaround time.

· Ability to handle confidential information due to PDPA.

· Collaborating with other departments to achieve overall mission and goals.

· Ensure all seniors are duly registered in our membership database and screened with the AIC Community Screener Tool. Seniors who require befriending will be registered in the Integrated Referral Management System (IRMS).

· Coordinate festivities and regular programmes at the centre and engage vendor or corporate/student volunteers to facilitate the sessions.

· Assist to oversee senior attendance, including house visit, distribute rations, outings, video conferencing, classes and festivities.

· Work closely with Reporting Officer on engagement strategy to ensure KPI can be met.

· Ensure reports are accurately generated.

· Liaise with relevant agencies on funding for programmes.

Requirements

· Minimum Diploma in related discipline or its equivalent

· Min.1 year relevant experience in social services agencies

· Passion for working with seniors in the senior care centre and community setting

· Good communications skills, a team player, able to work independently.

· Tech savvy and proficient in MSOffice

· Ability to communicate in local dialects will be advantageous

· Require to attend/organise events during weekends, if any

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

-Collaborative Practices Across Disciplines and Sectors – Level 3

-Diversity Awareness and Management – Level 3

-Social Service Programme Development – Level 3

-Social Service Programme Evaluation – Level 3

-Social Service Programme Implementation – Level 3

-Stakeholder Management – Level 3

-Trends Evaluation and Application – Level 3

Good-To-Have Competencies

-Social Sector Policy Influence – Level 3

Critical Core Skills

-Communication - Intermediate

Influence - Basic

-Collaboration - Intermediate

-Adaptability - Intermediate

-Decision Making – Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

We are seeking a dynamic and sales-driven Health Promoter to help our store achieve and exceed sales targets in the health category. The ideal candidate will have a strong passion for customer service, extensive knowledge of health supplements, and a proven track record of aggressive sales performance.

What awaits you:

• Drive Sales: Actively engage with customers to promote and sell health supplement products, aiming to exceed sales targets and contribute to the store's overall success.
• Customer Engagement: Proactively attend to customers' enquiries, providing expert advice on health supplement products to enhance customer satisfaction and loyalty.
• Product Knowledge: Stay updated with the latest health products and supplements, ensuring comprehensive product knowledge to effectively assist and persuade customers.
• Merchandising and Display: Manage and maintain in-store merchandising and displays to attract and engage customers, driving increased sales opportunities.
• Stock Management: Participate in routine stock take exercises to minimize shrinkage, ensure accuracy of stock levels, and identify high-demand products.
• Housekeeping: Perform daily housekeeping duties to maintain a high level of counter cleanliness and hygiene, ensuring an inviting shopping environment.

We are excited about you if you have:

• Proven track record in a sales-driven environment.
• Strong interpersonal and communication skills with a focus on customer service excellence.
• Ability to work in a fast-paced environment, demonstrating initiative and a proactive sales approach.
• In-depth knowledge of health supplements and the ability to convey this knowledge convincingly to customers.
• High level of enthusiasm, energy, and drive to achieve and surpass sales targets.

Join Us:
If you are passionate about health and wellness, and possess a sales-driven mindset, we want you on our team! Please visit and follow our LinkedIn Page https://www.linkedin.com/compa... for exciting updates.

• Plan and coordinate of active ageing activities for seniors
• Provides information and referral to services
• Evaluate programme and telephone interviews/survey to gather feedback on the activities and programmes.
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed.
• Assist Programme Executive to manage programme budgets and resources

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services.
• Minimum GCE 'O' Level or relevant certificate.
• Relevant working experiences in healthcare or social service sector.
• Applicant must be willing to work 5.5 days/week

Check out http://abercare.sg/jobs-vacancies/ for detail

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope:

• Responsible for overseeing resident care, including program development, hygiene maintenance, and equipment upkeep.
• Manage resident interview records and feedback, ensuring adherence to procedures.
• Coordinate outing events and participate in care planning.
• Communicate with colleagues regarding duty handovers according to SOPs.

Job Requirements:

• Diploma in any discipline or GCE ‘A’ Level holder.
• Experience in Social Service sector or Healthcare is preferred.
• Willing to work rotating shifts including night shift, weekends and Public Holidays, Mon to Sun (rotating shift 5 day a week).

Working Hours/Shifts:

• AM shift: 8am to 5pm
• PM shift: 10am to 7pm
• Day Duty shift 7am to 7pm
• Night Duty shift 7pm to 7am

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Description:

• Conduct assessments for patient's pre-admission
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan
• Execute group therapy programme and activities for patients
• Participate in multidisciplinary case discussions
• Plan and execute group therapy programme and activities for patients
• Able to assist patients who display behavioural issues
• Review and revise programme schedule for therapy program with proper documentation
• Have knowledge of dementia issues and able to manage patients who display behavioral problems.
• Foster close and warm relationships with patients’ families and caregivers

Job Requirements and Qualifications:

• Bachelor degree / Diploma in Occupational Therapy
• Full registeration with APHC
• Minimum 3 years of working experience in a hospital or eldercare institution

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Our client, one of Asia-Pacific’s leading organizations is looking for:

Customer Care Executive

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Customer Care Executive")

Only shortlisted candidates will be notified

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EA License Number: 10C3636

EA Personnel Name: Komal Kotwani

EA Personnel Registration Number: R22120632