The Marketing Area at the Lee Kong Chian School of Business is actively seeking applications for faculty positions at all levels in Marketing. We seek candidates with solid research and teaching records/potential in all marketing areas, with a preference for quantitative marketing and marketing strategy tracks.

About the Marketing Area:

Join a dynamic and rapidly growing Marketing Area at the Lee Kong Chian School of Business, renowned for its extensive industry ties. Our faculty actively publishes in top journals, participates in editorial boards, and contributes significantly to the marketing PhD program. Experience a collegial atmosphere, with access to a modern behavioral lab and strong industry contacts.

About SMU and the Lee Kong Chian School of Business:

Singapore Management University (SMU) prioritizes rigorous, high-impact, and multidisciplinary research. With a state-of-the-art city campus in downtown Singapore, SMU offers a rewarding environment. The Lee Kong Chian School of Business, with over 120 full-time faculty and 3,000 students, was recently ranked in the top 50 globally by UT Dallas (top 5 in Asia). Accredited by AACSB and EQUIS, the School provides globally competitive remuneration, generous research support, and attractive teaching loads.

Application Procedure:

All applications should be submitted using the following link:

https://smucareers.taleo.net/careersection/smu_ext_ft/jobdetail.ftl?job=24000006&tz=GMT%2B08%3A00&tzname=Asia%2FSingapore

Applications should include (1) a detailed CV, (2) a personal statement on research and teaching, (3) a job market paper or three research samples (4) three reference letters and (5) a cover letter specifying the desired position/rank. All application materials should be uploaded as attachments under their profile via the system. (Reference letters can be uploaded as attachments under their profile via the system or have them sent directly to [email protected] addressing the application to the Marketing Recruiting Committee.

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

The Marketing Area at the Lee Kong Chian School of Business is actively seeking applications for faculty positions at all levels in Marketing. We seek candidates with solid research and teaching records/potential in all marketing areas, with a preference for quantitative marketing and marketing strategy tracks.

About the Marketing Area:

Join a dynamic and rapidly growing Marketing Area at the Lee Kong Chian School of Business, renowned for its extensive industry ties. Our faculty actively publishes in top journals, participates in editorial boards, and contributes significantly to the marketing PhD program. Experience a collegial atmosphere, with access to a modern behavioral lab and strong industry contacts.

About SMU and the Lee Kong Chian School of Business:

Singapore Management University (SMU) prioritizes rigorous, high-impact, and multidisciplinary research. With a state-of-the-art city campus in downtown Singapore, SMU offers a rewarding environment. The Lee Kong Chian School of Business, with over 120 full-time faculty and 3,000 students, was recently ranked in the top 50 globally by UT Dallas (top 5 in Asia). Accredited by AACSB and EQUIS, the School provides globally competitive remuneration, generous research support, and attractive teaching loads.

Application Procedure:

All applications should be submitted using the following link:

https://smucareers.taleo.net/careersection/smu_ext_ft/jobdetail.ftl?job=24000006&tz=GMT%2B08%3A00&tzname=Asia%2FSingapore

Applications should include (1) a detailed CV, (2) a personal statement on research and teaching, (3) a job market paper or three research samples (4) three reference letters and (5) a cover letter specifying the desired position/rank. All application materials should be uploaded as attachments under their profile via the system. (Reference letters can be uploaded as attachments under their profile via the system or have them sent directly to [email protected] addressing the application to the Marketing Recruiting Committee.

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

Job Description

- Provides secretarial and administrative support

- Handles confidential information

- Manage appointments and meetings

- Assisting in preparation of fee quotations, engagement letters and translation of clients’ instructions from Mandarin to English and vice versa

- Preparing legal documents and court bundles

- Preparing of bills

- Assist with incorporation of new companies

- Undertaking other general administrative tasks – filing, printing, scanning, etc

- Coordination and logistics for meetings, document despatch and delivery, etc

- Provide status updates and track progress from time to time

- Ad-hoc administrative duties and support to other colleagues

Requirements

- Minimum Diploma graduate

- Attended Corporate Secretarial courses – added advantage

- Proficiency in Mandarin is essential for dealing with Chinese clients

- Minimum 3 years in law firm

- Good command of English in both written and speaking

- Good knowledge of Microsoft Office

- Positive working attitude and a team player

- Able to work under pressure and maintain in a professional and calm demeanour

- Able to multi-task and detail oriented

- Self-motivated and able to work independently with minimal supervision

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

JOB DIMENSION (SCOPE)

• Liaise closely with Senior Manager, EHS (Environment Health Safety) and Head of Project to develop, implement, maintain, and improve EHS Management Systems and safety culture at project level.
• Lead daily toolbox meeting, safety meetings, safety inspections, safety training and all other EHS initiatives or activities to maintain a high level of safety at work site.
• Monitor and take disciplinary actions against unsafe acts/conditions on project site to comply with the Company Safety Management System and the WSHA and its subsidiary legislation.
• Responsible for accident reporting and investigations including near misses and any industrial disease cases at work site.
• Identify environmental issues and recommend measures to rectify the irregularities.

REQUIREMENT

• Must be a registered WSHO with the relevant authorities with at least 5 years’ of relevant working experience in a construction firm
• Other pre-requisites are excellent team spirit, good interpersonal skills and a “can-do” attitude
• Willing to work night shift on rotation basis will be added advantage

Our Client, a leading professional services and investment management firm specializing in real estate. They have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, they also have an inherent responsibility to drive sustainability and corporate social responsibility.

The facilities coordinator will be responsible for managing various aspects of the site, including contracts, day-to-day operations, and client support. They will have a strong understanding of service structure and will handle requests for assistance, as well as manage operating expenditures.

Responsibilities:

• Coordinate and oversee all aspects of facility maintenance, including HVAC systems, electrical systems, plumbing, and general repairs.
• Manage relationships with external vendors and contractors to ensure timely and cost effective facility repairs and maintenance.
• Develop and implement facility safety and security protocols, including emergency response procedures and regular safety inspections.
• Maintain accurate records of facility maintenance activities, including work orders, service contracts, and equipment inventory.
• Assist in the planning and execution of office relocations, renovations, and space utilization projects.
• Act as the primary point of contact for facility-related issues and requests from employees.
• Monitor facility budgets and expenses and identify opportunities for cost savings and efficiency improvements.
• Collaborate with cross-functional teams to support company events, meetings, and special projects that require facility-related support.

Requirements:

• Experience in Facilities-related matters with detailed-minded.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Strong Customer Service focus and proactive
• Excellent people skills and ability to interact with a wide range of client staff and demands.
• Knowledge of Occupational Safety requirements

Only Short-Listed Candidates will be Notified and contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Manage and maintain the hotel’s physical assets, including buildings, grounds, equipment, and systems.
• Coordinate repairs and maintenance with internal teams and external contractors.
• Ensure that all equipment and systems are functioning properly and efficiently.
• Conduct regular inspections of the hotel’s facilities and infrastructure to identify areas for improvement.
• Develop and implement preventative maintenance programs to ensure the longevity of the hotel’s assets.
• Maintain records of all repairs, maintenance, and inspections for compliance and reporting purposes.
• Manage and monitor utility usage and expenses, including water, electricity, and gas.
• Assist with the planning and execution of hotel renovations and upgrades.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Qualifications:

• Skills set certifications related to facility and management operations are required.
• Previous experience in hotel facility and management operations is preferred.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Responsibilities:

• Provide front-line engineering support for M&E systems
• Carry out/ ensure routine & preventive maintenance services of M&E systems in accordance to plan/master schedule
• Conduct site inspections and data logging for critical M&E systems
• Perform preliminary troubleshooting and rectification of M&E issues
• Manage and supervise contractors to perform maintenance/ repair/ replacement works
• Responsible for tenants satisfaction, attend to and investigate and complaints related to M&E services
• Ensure that the premises and its building facilities are maintained at the highest standards
• Ensure proper documentation of all maintenance, repair and services activities.
• Any other duties as assigned by the Engineering Supervisor & Building Manager

Requirements:

• Diploma / Degree in Electronics /Electrical Engineering or equivalent.
• Hardworking, positive working and learning attitude
• A good team player who is also able to work independently
• Possess good technical knowledge of building works and M & E will be advantage.
• Possess good communication skills (with good written & spoken English) and be able to relate to different levels of people.
• Ability to handle difficult situations and work well in fast-paced environment

Are you a Purchaser/ Buyer working for a ship management company and tied of the 24/7 operations including logistics and looking for a good work life balance?

This is an excellent opportunity to be part of a leading ship owning company and have a stable work life balance.

You will need to have prior buyer/ purchasing experience in handling spare parts and consumables. Oil tanker vessel management background is preferable along with good communication skills with key stakeholders internally and externally.

What are you waiting for? Apply now!

Responsibilities:

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Knowledge of Payroll, Learning & Development is an advantage.
• Any others ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in HR or Business related fields
• At least 3 – 4 years of relevant working experience within the Construction Industry
• Proficient in MS Office
• Possess good knowledge of Employment Act and MOM employment rules
• Familiar with PayMaster and Unit4 Prosoft HR system is an advantage

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

• Central Work Location
• Opportunities to grow and learn

Our client is looking for an analyst/associate to be part of their global securities financing operations team to manage Collateral Management services and Trade Reconciliation. The scope includes overseeing the securities loan life cycle, improving processes, managing data, and supporting liquidity hub services

Our Ideal Candidate:

• 1-5 years of experience in collateral management or back office (clearing & settlements in cash & securities transactions)
• Knowledge of financial markets and instruments
• Good communication and interpersonal skills

If you believe you fit the requirements for the role, please click "Apply"
Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

Job Advertisement:

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

The Management Trainee Programme is designed to provide the Accountancy fresh graduates with the opportunity to experience the different Practices within our Advisory group. The Trainee can be rotated between Governance and Risk, Restructuring and Recovery, and Deal Advisory. Each attachment has a duration of six months, with an option of 12 months or 18 months programme.

Please note that the commencement date for this programme is August 2024.

At the end of this Programme, Trainee will achieve the following competencies:

• A fully integrated and complementary skill set within the broader corporate financial services offering

• Ability to analyse large and complex datasets into meaningful insights and output

• Client management skills

• Display the required knowledge in the respective Practice

We are looking for people with the following:

• Recent Graduates with an Accountancy degree

• Accountancy undergraduates in the final year of study

• Good command of the English language

• Strong interpersonal and communication skills

• Exhibit Leadership Qualities

Interested candidates, please email your updated CV to [email protected].

We regret that only shortlisted candidates will be notified.

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

· Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications

· Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)

· Possess internal auditing skill on ISO 14001 & ISO 45001

· Detailed understanding and knowledge on WSH Act, environmental & other legal requirements

· Registered Workplace Safety & Health Officer with MOM for at least 3 years

· Pro-active, independent, able to work with minimal supervision and perform under pressure

· Only Singaporean may apply

Main Responsibilities:

1. Regulatory Compliance: Ensure compliance with all regulations and guidelines set forth by the Monetary Authority of Singapore (MAS) and other relevant authorities.

2. Policy Development and Implementation: Develop, implement, and maintain internal compliance policies and procedures.

3. Compliance Monitoring and Reporting: Regularly monitor compliance with laws, regulations, and internal policies. Prepare and submit compliance reports to management and regulatory bodies as required.

4. Risk Assessment: Conduct regular compliance risk assessments and implement risk management strategies.

5. Training and Awareness: Develop and deliver compliance training programs for all employees to ensure company-wide awareness and understanding of compliance requirements.

6. Liaising with Regulators: Act as the primary contact point for all regulatory matters, including audits, inquiries, and reporting.

7. Complaints and Investigations: Handle compliance-related complaints and lead investigations into any potential breaches of regulations or company policies.

8. Keeping Updated with Regulatory Changes: Stay informed about changes in the regulatory environment in Singapore and globally that could impact the firm’s operations.

Qualifications:

• Bachelor’s degree in Law, Finance, Business Administration, or a related field.

• Certification in compliance (e.g., Certified Compliance Officer or equivalent).

• Proven experience in a compliance role within the insurance or financial services industry in Singapore.

Skills:

• Thorough understanding of MAS regulations and Singaporean insurance laws.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with discretion.

• Detail-oriented with strong organizational skills.

• Proactive in identifying and resolving compliance issues.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Roles & Responsibilities

• Acquire knowledges of Company's main products, common alcoholic and non-alcoholic beverages
• Undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensure all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Working Hours: 6 days’ work week

• Follow the hotel's standard procedures for cleaning and maintaining public areas.
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services.
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly.
• Supervise pest eradication activities with great attention to detail.
• Conduct daily inspections of public areas and employee locker rooms.
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas.
• Regularly spot check employees' performance, correcting any mistakes or deficiencies.
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties.
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed.

JOB REQUIREMENTS

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• A team player and takes initiative to assist other team members when required
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Meticulous with strong attention to details with good follow-up.

About Us

Fullerton Fund Management (“Fullerton”) values robust relationships, focusing on optimising investment outcomes and enhancing investor experience, to suit the unique needs of our clientele. We believe in building relationships to deliver exceptional experience, inspiring trust through stewardship and investment excellence, and generating value through innovative and sustainable solutions.

We help clients, including government entities, sovereign wealth funds, pension plans, insurance companies, private wealth and retail clients to achieve their investment objectives. We offer investment solutions that span equities, fixed income, multi-asset, alternatives and treasury management, while also focusing on investment insights, performance and risk management.

Incorporated in 2003, Fullerton is headquartered in Singapore, and has associated offices in Shanghai, London and Brunei. Fullerton is part of a multi-asset management group, Seviora, a holding company established by Temasek. NTUC Income, a leading Singapore insurer, is a minority shareholder of Fullerton.

Role Summary

The role will report directly to the Head of Multi-Asset. You will be responsible for multi-asset research and product related work.

Key Duties and Responsibilities

• Support portfolio managers on investment strategy, positioning and performance context
• Carry out in-depth analysis and research to support the generation of trade ideas in multi-asset portfolios
• Work closely with the Risk team to ensure the relevance of the risk reports on multi-asset portfolios
• Prepare monthly, quarterly, annual investment reports on multi-asset portfolios, outlook slides and portfolio review presentation decks
• Work closely with Sales and Client Service team to respond to market events, through written and verbal communication to clients
• Support RFP process and any other projects as assigned

Education Qualification

• Degree holder in economics, quantitative or business discipline

Experience and Skills

• You should have 3 to 5 years multi-asset research and product related work experience
• You should possess experience in conducting research and analysis on multiple asset classes (i.e. equity, fixed income, commodities and currencies, etc).
• You should have excellent interpersonal skills and the ability to confidently interact with peers and stakeholders
• You should be positive in thinking, independent and possess the ability to work under stress and meet tight deadlines

Remuneration

• Competitive and reward for performance

Job Purpose

The role of the Accounts Payable involves providing financial, administrative and clerical support to the organisation. The role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.

Responsibilities

Senior/Accounts Officer duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

The Senior/Accounts Officer shall be assigned duties in Shared Services

• Processing supplier’s invoices, staff claims and intercompany invoices;
• Preparing monthly creditor reconciliations and audit schedules;
• Preparing weekly cashflow forecast to meet payments;
• Maintenance of vendor master;
• Month-end and year-end closing;
• Reconciling and following up for outstanding items on clearing accounts, creditors’ aging and bank reconciliations;
• Communicating/liaising with suppliers, Business Units, auditors and statutory bodies;
• Ensuring compliance with the company’s procedures;
• Preparing and filing GST and WHT;
• Participate in UAT;
• Administrative and other ad-hoc duties as assigned.

Qualifications & Work Experience

• Diploma in Accountancy
• Relevant working experience in a Shared Services environment.

Skills

Technical skills include:

• Good working knowledge of SAP and Ariba would be an advantage.
• Good numerical and Excel skills

Generic skills include:

• Meticulous in carrying out work orders
• Able to meet tight deadlines and work in a fast-paced environment with a penchant for improvements
• Able to work under minimal supervision
• Good communication skills

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Assist the executive in the daily operation for the management of various condominium. Liaise with contractor on the scheduled appointment with the owner of condominium.

Good interpersonal, planning and communication skills is a must.

Must have good knowledge of microsoft office and proficient with gmail.

Good attitudue and willing to learn

Outlet Manager

You will be reporting exclusively to the Directors and your duties and responsibilities shall include, but not be limited to;

● As the most senior service team leader you will be partnering with the owners to lead the business into the future

● You will be responsible for the overall Food & Beverage operations

● You will be expected to work with Directors to identify the right team players and train them for the opening team

● You will be required to offer superlative hospitality and it is your responsibility to put in practice the training, development and mentorship for this critical part of the operations service staff that provides unparalleled hospitality for every guest

● Build an inclusive culture of leadership and personal integrity by ensuring excellent service standards, communication, and education

● Build a high performance team that are driven and motivated to perform their personal best and in turn their best for the business

● Endlessly look for opportunities to build the business with initiatives that inspire our guests and team leaders

● KPI’s will be set and will include meeting revenue and profit objectives, assessing guest review levels against set goals, meeting set length of service of floor staff tenure levels and staff turnover %, meeting staff performance criteria including maximizing staff satisfaction and career development.

JOB SUMMARY

The position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.

CORE WORK ACTIVITIES

Supporting Strategic Planning and Decision Making

• Analyzes financial data and market trends.
• Assists in analyzing information, forecasts sales against expenses and creates annual budget plans.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
• Thinks creatively and practically to develop, execute and implement new business plans
• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.
• Implements a system of appropriate controls to manage business risks.

Leading Accounting Teams

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Communicates the goals and the owner priorities to subordinates in a clear and precise manner.
• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
• Holds staff accountable for successful performance.

Developing and Maintaining Finance and Accounting Goals

• Supports property strategy from a finance and accounting perspective
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures Profits and Losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Ensures appropriate corrections are made to audit results if necessary.
• Reviews audit issues to ensure accuracy.

Managing Projects and Policies

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
• Generates and providing accurate and timely results in the form of reports, presentations, etc.
• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
• Oversees internal, external and regulatory audit processes.
• Ensures compliance with Standard Operating Procedures (SOPs).
• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).

Anticipating and Delivering on the Needs of Key Stakeholders

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Understands the owners' perspective and ROI expectations.
• Anticipates and addresses owner needs and involves ownership in key decisions.
• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
• Advises the GM and executive committee on existing and evolving operating/financial issues.
• Facilitates critique meetings to review information with management team.
• Attends owners meetings in order to provide context and explanation for financial results.
• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.
• Demonstrates a commitment to meeting the needs of all key stakeholders.
• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily operations.
• Ensures property policies are administered fairly and consistently.
• Ensures new hires participate in the department’s orientation program.
• Ensures new hires receive the appropriate new hire training to successfully perform their job.
• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Economics and Accounting - Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
• Auditing and Reconciliation - The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
• General Finance and Accounting - The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.
• Analysis - The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
• Accounting Knowledge - Knowledge of general accounting principles and current company accounting policies and procedures. This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
• Accounting and Internal Control Knowledge - Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).
• Legal - Ability to read and understand basic contract elements, e.g. royalty fees, management agreement, terms, priorities and profit distribution.
• Auditing Skills - The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
• Accounts Payable and Accounts Receivable - Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of subledger reconciliation and controls.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Job Purpose:

The Accounting and Payroll Officer is responsible for delivering precise and timely financial information and reports to support informed decision-making. This role entails managing accounting and payroll services for CSLB clients, contributing to the efficient operations of the CSLB Asia team and its clientele.

Organization Chart:

This position reports to the Managing Director, Carol Liao.

Key Result Areas / Accountabilities:

Financial and Payroll Role:

1. In charge of maintaining full sets of books for a portfolio of clients including preparing payments, bank reconciliations, fixed assets, raising journals and preparing financial reports in the Xero accounting system

2. Provide monthly or quarterly management accounts for CSLB clients.

3. Perform general bookkeeping using cloud-based accountancy platforms including Xero and Quickbooks.

4. . Work with clients to provide monthly payroll instructions and manage and execute the end-to-end payroll process, including data input and validation. Manages full cycle of monthly payroll which includes mid-month payroll, end month payroll and CPF submission.

5. Manages payroll-related enquires and resolves any discrepancies.

6. Submission of tax clearance, yearly income tax, government paid leave, NS claims and other government claims.

7. Complete tax filing, including GST returns, for CSLB clients.

8. Prepare financial statements following ACRA guidelines for annual return filing for new and existing clients.

9. Address financial inquiries by gathering and analysing financial data as and when requested by CSLB clients.

10. Provide financial guidance by studying operational practices and developing recommendations.

11. Stay updated on job knowledge by staying current with financial regulations and best practices, participating in educational opportunities, reading professional publications, and maintaining professional networks.

Essential Know-How:

1. Possess a diploma in Accountancy, Human Resource or related filed.

2. Minimum of 1 years of experience in finance and accountancy.

3. Proficiency in online cloud-based accountancy and payroll systems.

4. Exhibit high integrity and honesty in all professional matters and competent English speaking and writing skills.

5. Be an independent, diligent, and meticulous worker capable of collaborating with the CSLB team.