VIVIFI is currently hiring for dynamic and collaborative customer service!

The email/social media support role is a proactive team player with exceptional problem-solving skills, who enjoys helping customers with product related questions and issues.

Our CSOs will be empowered to solve problems independently or collaboratively and make decisions that they consider to be in the customer’s best interest. The successful CSOs are confident in VIVIFI product knowledge. They are computer savvy and pick-up new computer technologies/tools with ease. To succeed in this role, proficiency in written English is mandatory.

We develop meaningful relationships with our customers by listening, empathizing and delighting them in new, unexpected ways. Innovation, optimism and trust guide us in all that we do, from the way we conduct ourselves to the way we engage with our customers.

About the company

At VIVIFI, you will be part of a dynamic environment that supports interdepartmental collaboration, fuels creativity, and provides you with an opportunity to take ownership and play an intricate part in our company’s success.

VIVIFI is a Singapore-based mobile virtual network operator (MVNO) since 2019. We are known for non-contract sharing mobile plans for families, and value for money mobile plans for individuals. We offer both 4G and 5G mobile plans.

Role and Responsibilities

• Learning and maintaining knowledge of new and existing product features or issues
• Troubleshooting technical issues by researching and/or collaborating with other team members to provide feedback and solutions to customers
• Responding to high volume of emails and social media comments/chat inquiries while delivering excellent customer service and managing customer expectations
• Write comprehensive support related, pre and post delivery emails to customers
• Willing to take on weekend and public holiday work duty

Requirements

• Experience in email support, social media comments, live chat.
• Proven record of delivering exceptional customer service while maintaining a professional, calm, and positive attitude
• Knowledge of customer experience lifecycle.
• Interpersonal skills to work with a variety of internal teams
• Advanced knowledge of written email etiquette
• Excellent written communication skills on emails and live chats
• Ability to thrive and learn quickly in a lively work environment
• Comfortable with services and tools such as Zendesk and Facebook Business Suite
• Ability to work both independently, as well as with a team.

As a member of the team, the individual will be required to learn onboarding, configuration, cash processing, and allocation processes to support cash equity trading across businesses. The individual will be given the opportunity to work closely with Business and Client Service representatives and will need to comfortable communicating across all levels within Business, Technology and other Operations groups.

MAIN RESPONSABILITIES:

The primary function of the role is to help manage a growing business, supporting clients who trade cash equity with client.

Support clients to meet their post trade execution needs, including managing complex transaction requests and queries, as well as, settlement of the client's transactions to a high quality standard.

Skills:

We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential.

Exceptional client service and relationship building are required to interact with our clients and the team.

Team oriented, proactive, self-motivated

The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated.

Work experience in a trade support, or securities middle office, or cash equities processing role of 1-2 years

Equities Industry and market knowledge would be an advantage

Experience of vendor platforms (CTM, Omgeo, Traiana, Smartbridge) would be an advantage

Experience at bulge bracket bank and middle office experience dealing with clients/internal stakeholders required.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibilities:

• Perform double entry accounting to record and process all business transactions such as sales, purchases, payables, receivables, cash, accruals, prepayments in the accounting system
• Preparation of relevant accounting schedule such as Monthly bank reconciliation and balance sheet schedules
• Preparation of financial statements for a portfolio of companies in accordance with IFRS and SFRS
• Prepare Corporate Income Tax (Estimated Chargeable Income “ECI” and Annual Tax Return (“FORM C”) and related tax schedules
• Other ad-hoc duties as required

Requirements:

• Previous experience not necessary as training will be provided
• Accounting knowledge is essential
• Possess strong analytical skills, meticulous with high level of integrity
• Well organized skills with a keen attention to detail
• Capable of meeting tight deadlines and handling time-sensitive tasks
• Able to work independently with minimal supervision
• Self-motivated and adaptable to new tasks and processes.

Job scope:

• Create risk mitigation plan.
• Create solutions with customers.
• Create vertical business plans to increase the markets of vertical sectors.
• Ensure smooth delivery of logistics services to customers.
• Improve the use of allocated resources within business activities.
• Manage teams in the workplace.
• Review sales performance to improve sales results.
• Review sales proposals/ tender documents.
• Shape sales outcome.
• Understand customer needs and offer them solutions.
• Understand customer needs.
• Work with the key account managers to get new business and grow relationships.

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Resopnsibilities

• Responsible for planning, execution and supervision of all facilities management and operation activities.
• Manage term contractors and lead a team of technical officers and technicians in facilities operation, troubleshooting, preventive and breakdown maintenance works.
• Provide feasible solution and co-ordinate with owners, contractors/vendors and users on engineering functional requirements and to ensure objectives are achieved.
• Responsible for project costs control, maintaining quality service standards and related documentation works.

Requirements

• Possess a recognized Degree/Diploma in Engineering or Building Services (or any other related field).
• Minimum 3-5 years of relevant experience in facilities management and related field.
• Self-driven, resourceful, able to multi-task and a good team player.
• Able to work independently and take ownership of assignments and manage operation with good leadership attributes.
• Possess good interpersonal and communication skills.

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

My client, an investment bank is seeking a Security Lending Operations Analyst on a contract basis.

Join their Securities Settlements Operations team at the heart of an investment bank. You'll gain extensive exposure and interaction across global divisions. As a change agent, you'll improve processes and contribute to the overall strategy. We offer in-depth training and ongoing support, making this role perfect for those looking to expand their experience in various Securities Settlements functions.

Support multiple businesses, including Trading, Sales, Investment Banking, and Private Wealth, across global markets. Key priorities are risk mitigation, exceptional client service, and driving strategic change.

Responsibilities:

• Monitor settlement activity and ensure timely placement of securities
• Manage firm inventory for settlement facilitation
• Collaborate with Trading Desk to secure borrows for settlement
• Resolve queries and interact with trading desk and clients on failing trades
• Investigate and resolve discrepancies in the firm's books and records
• Complete daily checklists and follow all related controls and procedures

Skills and Qualifications:

• Strong communication and teamwork skills
• Excellent client service and relationship building abilities
• Control focus with an achievement-oriented approach
• Strong organizational skills with strict adherence to deadlines
• Prompt escalation and clear communication
• 1-2 years of experience in securities settlements, trade support, or middle office roles
• Knowledge of the equities industry and market
• Experience with SGX, HKEX, etc., is a plus

Job Description:

· Responsible for the planning, editing and promotion of platform content, including but not limited to special pages, copywriting editing, store sales, customer communication, etc.;

· Deeply explore user needs and market trends, combine company strategy and business development, formulate and implement content operation strategies;

· Go to offline stores to promote platform projects and expand new users;

· Monitor content effects, and continuously optimize content quality and operation effects through data analysis and customer feedback;

· Respond to customer service inquiries and comments in a timely manner, solve customer problems and doubts, and improve customer satisfaction with the platform;

· Actively participate in various activities organized by the company to enhance the influence and exposure of the platform;

· Communicate fully with customers, keep in touch and provide feedback, and do a good job of customer maintenance;

· Control the company's marketing expenses and ensure that marketing expenditures remain within the budget;

· Participate in trade shows and other marketing activities and represent the organization;

· Identify market trends (both current and future) that may affect organizational performance.

Requirements:

· Educational Background: Diploma or Bachelor’s Degree;

· Experience: 3-4 years of relevant experience in selling;

· Skills & Attributes: Quick learner with a passion for sales, strong analytical and negotiation abilities, and excellent communication and interpersonal skills;

· Teamwork & Independence: Ability to work both independently and collaboratively.

· Customer Focus: Results-driven with a strong emphasis on customer satisfaction;

· Technical Proficiency: Skilled in Microsoft Office and CRM software;

· Demonstrate good work ethic, habits, personal integrity and professionalism, and possess sales skills/abilities/knowledge.

Please note that only shortlisted candidates will be notified.

Resident Relations/ Facility Officer supports the Manager in the general administration of the estate

Job Responsibility

Responsible for the common facilities in:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

Job Advertisement: Graphic Designer

Location: Tai Seng
Department: Marketing/Design

Job Responsibilities:
As a Graphic Designer, you will play a key role in creating visually engaging and impactful designs that promote our company and support internal and external communication. Your responsibilities will include, but are not limited to:

• Promotional Materials: Design brochures, posters, and digital content to showcase our services and attract potential clients.
• Client & Internal Presentations: Develop visually compelling presentations and reports for client meetings and internal communications.
• Safety Visuals: Create clear and effective visual materials related to safety procedures, emergency response guidelines, and other critical information for display on ships and in offices.
• Safety Messaging: Design posters, infographics, and signage to convey important safety messages in a concise and visually appealing manner.
• Collaboration: Work closely with the operations and safety departments to ensure all designs comply with safety protocols and regulations.
• Training Materials: Design engaging training materials, including content for crew members and office staff on ship operations, safety procedures, and emerging technologies.
• Employee Development Support: Collaborate with HR or HSSQE departments to create manuals, eLearning content, and visual aids that support employee development and compliance.
• Website Design & Maintenance: Oversee the design and upkeep of the company’s website, ensuring it is visually attractive, user-friendly, and consistent with brand strategies.
• Branding Consistency: Ensure that all visual content and the company's online presence reflect our values, services, and professional image in the global shipping market.

Job requirements :

• Proven experience as a Graphic Designer or in a similar role, preferably in the maritime, safety, or corporate sector.
• Proficiency in graphic design software (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign).
• Strong understanding of design principles and the ability to create clear, impactful visuals.
• Experience in web design and maintenance if preferable.
• Knowledge of safety protocols and experience designing safety-related content is a plus.
• Strong communication skills and the ability to collaborate across departments.
• Creative, detail-oriented, and able to meet deadlines in a fast-paced environment.

Job Requirements

1. Possess a bachelor’s degree or above in financial management, accounting, or a related field recognized by Singapore.

2. Have financial work experience in the technology, business services, or financial services industry, with priority given to those with experience in local Singaporean companies or multinational corporations.

3. Have 2-3 years of work experience in financial management or management accounting.

4. Have a deep understanding of SFRS or IFRS accounting standards and be familiar with the practical operation processes of ECI and ANNUAL FILLING.

5. Have good communication and collaboration skills in Chinese (Mandarin or Cantonese), able to communicate smoothly with international teams, and effectively execute headquarters’ requirements in a timely manner.

6. Have a good sense of business and tax policy sensitivity and judgment, pay attention to industry tax policy dynamics, and provide valuable financial and tax advice to the company.

Responsibilities

1. Responsible for the review and accounting of the company’s income and expenditure, ensuring compliance and accuracy in accounting treatment and archives.

2. Prepare individual and consolidated financial statements monthly.

3. Responsible for the company’s tax support and declaration work, ensuring that the company’s tax work strictly follows Singaporean regulations and processes.

4. Capable of handling relatively complex financial and tax issues, ensuring the realization of the company’s financial goals.

5. Interface with external agencies such as Singapore ACRA, IRAS, AR (Registry), auditors, and banks, and maintain good communication.

6. Act as a financial communication bridge between Singapore and the China headquarters, accurately convey information, and execute the financial requirements of the headquarters.

1.Willing to work Construction project related may be Long Hrs.

2. Must Work Saturday, Sunday & Public Holiday if required.

3. Site Work and attend inspection with RTO if required.

4. Sales and Marketing must need.

5. Planning for workers schedule, control the cost, implementation and developing for Safety, Health and environmental for the projects. Ensure and developing the Relationship with client.

6. LTA & PU Related works required to making relationship and marketing 7. Planning to carry on site Sales and marketing

We are a leading Singapore ESCO comprising of a team of process management consultants serving the process industries which include refineries, petrochemicals and power plants.

We recognize that climate change has emerged as one of the world’s biggest environmental challenges. The Company’s Mission is to help customers to build a holistic energy framework to deliver energy efficiency as a business priority, while meeting the strategic objectives of economic competitiveness, environmental sustainability and social responsibility.

We assist our customers to identify and implement process and energy efficiency improvement measures. Improving energy efficiency is regarded as the pillar to achieving sustainable growth. Better energy efficiency will reduce business costs which contribute to economic competitiveness (in the medium-term), will reduce pollution and CO2 emissions linked to climate change.

We have extensive technological and operational experience in the process and power industries. This puts us in a unique position to work with our customers on plant redesign aspects as well as operational and maintenance excellence which also includes making use of Industry 4.0 digital applications.

Visit our website : www.actsys.com

As part of the team, you will identify, evaluate, negotiate and implement energy improvement solutions at major power and process plants in the region. In doing so, you will be able to contribute directly to the reduction of carbon emission to enhance environmental sustainability.

Potential for improvement usually exists in plants which significantly deviate from design point or in plants which do not have efficiency driven condition monitoring maintenance programs. Going back to basic engineering principles, reviewing plants against design and by implementing the appropriate performance monitoring and online dashboard systems, we identify improvement opportunities and help customers to prioritize operational and predictive maintenance measures in a continuous manner.

Analysis could result in further technological investigations, plant changes or investment proposals, thus providing the incumbent with the opportunities of tackling real life technical problems from start to end. Furthermore, the job provides on the job training towards the accreditation of professional engineer status – in Singapore this would be the NEA-IES Energy Efficiency Opportunity Assessor.

We are looking for dynamic, innovative individuals who can work in a team to deliver energy efficiency improvement solutions and to achieve the bigger objective of environmental sustainability. There will be opportunity to travel regionally to Malaysia, China, Indonesia, India and Middle East. Come and be part of our growing team.

DUTIES / RESPONSIBILITIES :

• Apply basic Chemical Engineering principles to establish heat and mass balances of energy systems in power plants, refineries and petrochemical plants
• Familiarization and use of thermodynamic simulation tools to model energy systems and quantify performance gaps
• Carry out energy efficiency improvement retrofit front end engineering design
• Implement online performance monitoring and energy optimization systems

REQUIREMENTS:

• Degree in Chemical Engineering (other disciplines need not apply)
• Preference will be given to candidates who have Process Operations experience
• A strong interest in applying engineering knowledge, skills and principles to real life problems
• A conceptual knowledge of the use of engineering simulation software would be advantageous
• Resourceful and self-driven with excellent interpersonal skills
• Must have strong analytical ability and be detail oriented
• Strong verbal and written communication skills
• Strong organizational and time management skills
• A strong work ethic with a demonstrated record of achievement.
• Highly motivated, internally driven, able to work independently and efficiently in a fast paced environment.
• Microsoft Office and Visual Basic skills
• Malay and/or Mandarin proficiency would be advantageous, but not a pre-requisite

My client located near Tai Seng is seeking an Accounts Executive with full set of accounts to support the FC in day to day accounting transactions.

1. Performing day to day accounting transactions

2. Journal entries, GL, AP, AR

3. Ensuring payments, amounts and records are correct.

4. Working with spreadsheets, general ledgers and journals.

5. Recording and filing cash transactions.

6. Controlling credit and chasing debt.

7. Invoice processing and payment

8. Processing expense claims and reimbursement

9. Bank reconciliation

10. Liaising with third party providers, banks,clients and suppliers

11. Internet banking transactions

12. Other accounting related transaction

• You should have at least 1-3 years of accounting experience, preferably with full set of accounts experience and able to work independently
• Added advantage if you have knowledge of SAP business one
• Strong in excel
• Meticulous and detailed oriented
• This is a six month temp contract to cover maternity leave and subject to further extension
• Hybrid work mode with 2 days WFH
• Location : Tai Seng MRT

Responsibilities:

• Deal directly with customers either through telephone, electronically or in person.
• Keep records of customer payment history and transactions.
• Handle loan applications, obtain relevant documents and ensure the validity and accuracy of the information provided.
• Interview borrowers and assess each case.
• For every successful application, explain details and terms & conditions governing the loan stated in Note of Contract to the borrowers.
• Ensure a copy of Note of Contract and duly-completed application form are given to borrowers after the approval of loans

REQUIRED QUALIFICATIONS / SKILLS

• 4 “O” Level passes (including a grade C6 and above for English) or higher
• Strong interpersonal, communication and maintain a good rapport
• Upkeep a professional demeanor
• Detail Oriented with great follow-up skills
• Willingness to work a flexible schedule (5.5 day work week)
• Literacy and comfortable with Ms Office skills and Apps
• Must be self-motivated with team-player attitude able to work remotely using technology
• Those with an outgoing personality will be advantageous
• Progressive work environment suitable for ambitious individuals

Note : This job requires physically onsite for the performance of duties and not remotely feasible.

*We regret that only shortlisted candidates will be notified*

Role Description Summary:

• The position is to provide supports to Client Onboarding terms of opening new accounts, KYC reviews.
• The role requires working in close collaboration with AML, Compliance, ORM, and Front Office & Legal.

Roles and Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics.
• Support and advice Client Advisors in completing the KYC information in line with Bank Group standards.
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases.
• Training of Front office staff on legal documents and KYC related subjects.
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.
• Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

Qualifications:

• Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 years.
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies / Skills:

• Mature, strong analytical and problem-solving ability.
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule.
• Excellent interpersonal skills and the ability to manage relationships with all levels.
• Strong customer relationship, communication, and presentation skills
• Problem solving skills.
• Strong process and project management experience would be an advantage.

Job Descriptions:

• Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-complianceto RE and Qualified Person Supervision (QPS).
• Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alightment of roadways, fencing and construction.
• Prepare daily reports at regular basic and as required by clients.
• Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.
• Willing to work on rotation shifts .
• Ensure compliance to all health and safety policies.
• Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.
• Reject poor quality of works at site and inform RE to raise non-conformance notice.
• Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.
• Carry out standing supervision for critical site activities based,
• Stationed fulltime on site, 44 hrs weekly. For RTO Tunnel: 56 hrs weekly.

Working Areas:

Full time at sites: Sin Ming Area; Tampinese North; and Serangoon North, Bright Hill MRT.

Job Summary

We are looking for enthusiastic Media Design & Production Interns who are looking to broaden their knowledge and skills in developing creative visuals and interactive media for executing branding strategies and marketing campaigns.

You will be involved in Bizsquare's and our clients' design and branding projects, as well as content marketing initiatives to drive traffic, engagement and leads, with the ultimate goal of increasing brand awareness and lead generation.

Responsibilities and Duties

• Design work for brand visuals and social media content

• Media production work like photography/videography and editing for branding & marketing collaterals

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels like website and social media etc.

• Create new ideas for campaigns to support brand awareness and lead generation efforts

Requirements

• Proficient in Adobe Photoshop/Illustrator and Adobe Premier Pro

• Able to adhere to milestones and deliverables, strong time management skills

• Creative mindset and has a flair in design

• Self-motivated and independent

The Accounts and Finance Officer/ Executive will be responsible for managing day-to-day accounting functions, ensuring accurate financial reporting, and supporting the financial operations of the company.

This role will include handling general ledger entries, financial reconciliation, managing fixed assets, and assisting with budgeting and forecasting.

Key Responsibilities:

1. General Ledger Management:

• Maintain and update the general ledger with accurate and timely entries.
• Prepare and post journal entries, including accruals, prepayments, and adjustment

2. Accounts Payable and Receivable:

• Process and manage accounts payable and receivable, ensuring timely payments and collections.
• Reconcile vendor statements and resolve any discrepancies promptly.

3. Financial Reporting:

• Assist in the preparation of monthly, quarterly, and annual financial statements.
• Support the preparation of management reports and variance analyses.

4. Fixed Asset Management:

• Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation.
• Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Ensure compliance with relevant accounting standards and company policies for fixed asset management.

5. Bank Reconciliations:

• Perform monthly bank reconciliations and investigate and resolve any discrepancies.

6. Tax and Compliance:

• Support the preparation and submission of tax returns and statutory filings.
• Ensure compliance with relevant tax laws and regulations.

7. Audit Support:

• Assist in internal and external audits by providing necessary documentation and explanations.
• Implement and monitor internal controls to safeguard company assets and ensure accuracy in financial reporting.

8. Cash Flow Management:

• Monitor and manage cash flow to ensure the company can meet its financial obligations.
• Prepare cash flow forecasts to support financial planning.

9. Problem-Solving and Process Improvement:

• Identify areas for process improvement and implement solutions to enhance efficiency.
• Troubleshoot accounting issues and provide recommendations for resolution.

10. Follow-Up and Communication:

• Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.
• Maintain clear and professional communication with vendors, customers, and team members.

Requirements:

• Minimum Diploma in Accountancy or its equivalent; ACCA or equivalent qualification will be added advantage.
• At least 2 years of related working experience, preferably in the airfreight and logistics industry. Candidates with more experience will be considered for the Executive position.
• Proficiency in financial accounting and reporting.
• Meticulous, motivated, able to work independently and lead a team.
• Well versed in Microsoft Office applications (Word & Excel).

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Duties and Responsibilities:

• Execute and complete scheduled operations and maintenance (O&M) tasks, along with ad-hoc maintenance activities, within set timelines and with the highest quality standards.
• Conduct routine inspections and checks of each equipment and process unit, accurately filling out and submitting checklists to the supervisor without delay.
• Perform scheduled preventive and predictive maintenance tasks, submitting maintenance records and checklists promptly to the supervisor.
• Address equipment breakdowns with corrective maintenance, ensuring all checklists and records are submitted to the supervisor.
• Report any equipment abnormalities or failures to the supervisor and assist in implementing rectification plans.
• Support operations activities as needed.
• Perform initial troubleshooting for equipment issues and report findings to the supervisor; assist in more advanced troubleshooting when required.
• Supervise maintenance contractors to ensure work is completed to standard.
• Promptly alert the supervisor to any unusual occurrences or potential damages.
• Maintain a safe and clean working environment by adhering to Environmental Health and Safety (EHS) procedures, rules, and regulations.
• Manage equipment, parts, and supplies inventories by monitoring stock levels and anticipating the need for spare parts.
• Undertake other tasks as assigned by the supervisor.
• Required Skills/Abilities:
• Be able to conduct conditional assessments for existing systems.
• Estimate labour for complex mechanical system installation.
• Develop expertise in equipment as assigned.
• Must possess leadership abilities and good client maintenance skills.

·Education and Experience:

• Diploma in engineering or Higher Nitec (mechanical, electrical, or industrial)
• Minimum of 3 years’ exp erience in facilities engineering or similar
• Knowledge of fire alarm systems.
• Understanding of building regulations and health and safety.
• Excellent communication skills, including the ability to work well with non-engineering colleagues.
• Problem-solving skills and the ability to troubleshoot on the spot.
• Must be physically able to climb ladders

Job Highlights

• 13th Month Salary (AWS)
• Yearly Performance Bonus
• Hybrid Working Arrangement

Job Description

Human Resource Executive

We are a growing facility management company in Singapore looking to hire a Human Resource Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the team. As a Human Resource Executive, you will be working closely with other departments to ensure stable support within the organization.

Responsibilities

• Maintain employees’ information, leave records, compensation, health, and medical insurance.
• Updating employees' leave entitlement and details from time to time.
• Generate payroll twice a month for employees using payroll software based on the attendance sheets.
• Responsible for the arrangement of recruitment of employees, handling on-boarding and off-boarding of workers, including interviewing, signing of the contract, and updating of hiring ads.
• Attend to inquiries from employees and resolve MOM/employee-related issues to ensure smooth support from HR.
• Prepare and submit statutory documents such as IRAS, employment-related claims/ submissions of grant application/ license renewal, and tasks assigned.
• Maintain and update the latest HR policies and procedures. Keep up to date on MOM guidelines, webinars from the industry, etc.
• Consistently review, suggest, and update HR policies/ processes/ structures to ensure improvisation of the company HR department together with help of other departments.

Requirements

• Candidates must possess at least a Degree in any field.
• A minimum of 1 year of HR working experience is needed
• Good interpersonal skills.
• Able to speak Mandarin to liaise with Mandarin-speaking workers.
• Full-Time position. The ability to start immediately is preferred.
• Working Hour(s) in Office: 9 am – 6 pm, Monday to Friday
• Contactable out of working hours for urgent matters on rare occasions.

Benefits

• 13th-month salary (AWS)
• Yearly performance bonus
• 15 days annual leave
• Medical entitlement

Responsibilities:

• Responsible for Mechanical & Electrical systems which include electrical, drainage or fire protection
• Manage facility operation by implementing preventive and corrective maintenance work
• Provide advisory and recommendation on corrective measures to be taken from maintenance work
• Oversee, manage, and provide technical guidance to a team of technical officer and technician on facilities maintenance
• Ensure all work are carried out in accordance with the safety regulation and procedure
• Investigate and determine root cause of faults and report

Requirements:

• Degree in Mechanical/ Electrical Engineering / Facility Management or discipline with minimum 3 years’ experience; or Diploma/ NITEC in Mechanical/Electrical Engineering/ Facility Management discipline with minimum 5 years of relevant experience
• Possess strong knowledge in M&E maintenance
• Possess Fire Safety Manager certificate will be an added advantage

About the Role:

• To monitor the maintenance plans/schedules for soft FM services for cleaning, waste management and façade cleaning.
• To monitor the performance of services vendors, subcontractors etc for delivery of soft FM services and adjust maintenance plans when necessary
• To prepare and submit timely inspection reports of FF&Es of OCBC Arena, particularly for Event Spaces, and propose inventory of spares.
• To conduct monthly Sports Equipment checks with Venue Operation.
• To conduct daily venue inspections and coordinate reactive cleaning or repair work with cleaning or technical team.
• To carry out annual SFPM and coordinate with Hard FM colleagues on any Building & Fabric related issues/works.
• To prepare all administrative matters for the handing over and taking over of event spaces (Hall 1 to Hall 6) at OCBC Arena.
• To prepare all Event related administration – Variable cost, event billing etc
• To provide, supervise Facility Attendants (FA) on sitewide barricades deployment, set up and teardown for event or/and maintenance work as well as FOP changeover between training.
• To supervise FAs on routine preventive and corrective maintenance on sitewide barricades.
• To keep track of all service reports by maintaining a hard copy filing system as well as digitalising to keep the soft copy on Share point
• To administrate all finance related matters such as Purchase Request, Service Order
• To monitor TAM case(s) are attended and completed promptly within the contractual timing.
• Execute, supervise and manage venue Ad hoc project works ensuring quality and safety at work and completion in timely manner.
• To prepare and submit incident report within 12 hours from incident.

About You:

• Diploma in facility management/building services/engineering related disciplines recognised by BCA with minimum 2 years of relevant working experience.
• Possess good communication skills.
• Event planning experience is desirable.
• Good safety, health and environment awareness.
• You may be expected to work over weekend and public holiday.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Key Responsibilities:

Administrative Tasks:

• Manage correspondence, emails, and phone calls
• Maintain accurate resident records and databases
• Schedule appointments and meetings
• Process paperwork for new residents and handle move-in/move-out procedures

Customer Service:

• Serve as the first point of contact for residents, families, and visitors
• Address inquiries and resolve issues in a timely and professional manner
• Provide information about facilities, services, and policies

Operational Support:

• Assist in coordinating maintenance requests and follow up on their completion
• Help organize resident activities and events
• Support the implementation of health and safety protocols

Financial Administration:

• Process payments and handle basic accounting tasks
• Assist with budget preparation and expense tracking
• Generate and distribute invoices as needed

Compliance:

• Ensure adherence to relevant regulations and internal policies
• Assist in maintaining required documentation for audits and inspections

Reporting:

• Prepare regular reports on occupancy, resident satisfaction, and other key metrics
• Contribute to the development of operational improvement strategies

Qualifications:

• High school diploma or equivalent;
• Previous administrative experience, preferably in a residential or hospitality setting
• Proficiency in Microsoft Office suite and database management
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Customer service-oriented with a professional demeanor

This job description provides a general overview of the role. Specific duties and qualifications may vary depending on the employer and the type of residential facility.