Summary:
▪ Provide comprehensive patient care for patients with breast cancer
▪ Assist clinic administration, patient consultation and clinical procedures.
▪ Booking of operation theatre, anaesthetist, frozen section and other necessities for a surgery
▪ Handle financial Counselling for procedures and surgeries, including raising of pre-authorization and liaising with insurance companies
Roles and Responsibilities:
Patient Care Management
▪ Scheduling patient appointments and making reminder calls.
▪ Handle patient enquires via phone/emails/ whatsapp
▪ Assist doctor during consultation and clinic procedures
▪ Handle ordering of radiology exams, blood tests and other orders for patients, and also tracing of such reports for follow up consultations
▪ Provide clear instructions on the aforementioned exams
▪ Handle booking of operation theatres, wards, anaesthetist, frozen sections and others for a surgery
▪ Provide financial Counselling to patients who need to go for surgeries and provides, by giving estimates total fees
▪ Liaising with insurance companies to raise pre-authorizations and letters of guarantee
▪ Maintain effective communication with patients who are undergoing treatment and providing them with advice
Administrative Management
▪ Registering and billing of patients visits
▪ Submit claims for outpatient visits on TPA portals
▪ Maintain clinic inventory and equipment, including coordinating with external vendors for purchasing and maintenance of equipment and services
▪ Call for maintenance and repair work.
Job Requirements:
▪ Registered Nurse with Singapore Nursing Board
▪ At least 2-3 years of experience in clinical settings
▪ BCLS & AED Certified will be advantageous
▪ Degree or Diploma in Nursing from a recognized institution
▪ Good communication and interpersonal skills
