Withersworldwide

Job title: IT Support Analyst

Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery

Location: Singapore

Join a dynamic and fast-growing employment practice that is well-regarded by clients and has gained a foothold in all legal directories in recent years. We service top-tier clients including family offices, Fortune 500 companies, financial institutions, cutting edge start-ups, and individuals including founders, C-suite executives and executives. The nature of the work that we do is complex, high-value and challenging, and we offer strategic, commercial and pragmatic solutions to clients. In so doing, we test the frontiers of employment law, the tripartite landscape, and good practice.

About Withers KhattarWong LLP

Withers KhattarWong LLP is amongst the largest international law firms in Singapore. We are a fully integrated global law firm with lawyers located across five continents in 18 offices.

Our broad global platform allows us to guide clients through the legal challenges inherent in the ever-changing international landscape.

Internationally, we have made a reputation for ourselves as the leading law firm for private capital; our clients include public and private companies founded by successful families, MNCs, financial institutions, international brands, family offices and HNWIs, charities and not-for-profit organisations, amongst others. We pride ourselves on our integral role in helping our clients achieve success.

What are we looking for?

We are looking for an experienced, technical and personable IT Support Analyst to support to all users within the APAC offices.

The ideal candidate will be able to empathise, adapt and have excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically. You will inspire confidence and be an excellent communicator at all levels, capable of dealing with people in a calm, effective and efficient manner. The ideal candidate will have experience working in a professional services environment, ideally in a law firm.

Areas of focus and responsibilities

• Perform technical support functions via phone, remote connection and desk side visits
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures. Close calls when a satisfactory resolution has been achieved
• Correctly diagnose software and hardware faults and liaise with 3rd party engineers. Incidents should be carried out within reasonable time scales and monitored to resolution
• Identify major support incidents and liaise with support teams, following the Major Incident process
• Build and support laptops, desktops, printers and remote devices such as iPhones
• Inform the Regional IT Service Desk Manager of any escalating support issues in order that they may be resolved within reasonable time scales
• Assist with user account management and administration i.e. new hires/leavers etc
• Administer IT asset inventories, ensuring records are kept fully up to date
• Produce and maintain technical documentation and articles for the knowledge base
• Participate in IT projects, implementation and roll outs as required

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Technical skills and qualifications

• Minimum 3-4 years' experience in a law firm or similar/professional environment
• Graduate or equivalent in a numerate subject
• Technical knowledge of supporting Windows 10 Professional in a networked environment
• Experience of working in a Microsoft Active Directory and Exchange environment
• Detailed knowledge of the Microsoft Office 365 suite including installing, configuring and support within a network environment
• Understanding of networking technologies (wired and wireless)
• Knowledge of remote working technologies – Citrix, VPN and DUO 2 factor Administration
• Mobile phone (iPhone) support and administration using MDM (Airwatch)
• Experience supporting VDI environments
• PC and Laptop configuration
• Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with HP PC hardware, Lenovo / HP Laptops, HP Laser printers and Canon multifunction devices
• Experienced supporting Video Conferencing Systems and Solutions
• Document Management System – iManage or similar
• Professional Services specific applications – Laser forms, Elite and InterAction
• Time Management/Recording – Elite 3E or similar - desired but not essential
• Being ITIL V3/V4 certified is desirable

Personal qualities and approach

• Service oriented and collaborative approach. Able to work with a wide variety of users both technical and non-technical.
• Inspires confidence that issues raised will be resolved and stakeholder's expectations are effectively managed.
• Excellent communicator at all levels. Empathises with user frustrations; capable of dealing with people in a calm, professional and effective manner
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Strong written communication skills with a high standard of user training documentation and technical procedure writing skills
• Enthusiastic and approachable
• Must possess good problem-solving skills and a calm and focused attitude.
• Must be a pro-active, team player but have the ability to work and focus on tasks independently of others. The individual will be required to manage major service outages and incidents in a calm, methodical and professional manner.

The Essentials

• Monday to Friday, 35 hour week, working a shift rotating between the hours of 8:00am to 6:30pm. Flexibility is a must as shift coverage, out of hours support and occasional overtime during projects and rollouts is a requirement of the role
• 12 week probation period, 4 week notice period

About Withersworldwide

A law firm focused on people and collaboration

For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives.

We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes.

Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones.

We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

Information for Recruitment Agencies

Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic and national origin), religion or belief, sex or sexual orientation.

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

about the company
Our client is a global bank, with a strong presence across APAC, Europe and America.

about the job

• Assess and process name screening alerts
• Assist in KYC checks and reporting
• Perform investigations and analysis
• Liaise with internal stakeholders to resolve KYC issues
• Undertake additional tasks and responsibilities

skills and experience required

• Diploma/Degree holder
• >1 year of banking experience
• Experienced in KYC screenings
• Meticulous & good interpersonal skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

Job Description

1. Complete day-to-day operations of the fund, including but not limited to investor subscriptions, opening trading accounts, bill payments, documentation maintenance.

2. Trade settlements for different asset classes, e.g., equities, fixed income, derivatives, etc.

3. Reviewing NAV reports issued by the fund administrators and supporting for funds’ audit and MAS annual declaration.

4. Maintaining good relationships and work closely with partners such as brokers, custodian, fund administrator and company secretary.

Requirements:

1. At least 2 years of experience in Trade Operations/Middle Office.

2. Degree/diploma holder (Finance/Accounting/Business).

Attributes and skills:

1. Detail-oriented with strong process and organisation skills.

2. Self-motivated and proactive team player, who is accountable and takes ownership of tasks.

3. Knowledge of fund NAV reviewing is highly desirable.

4. Good communication skills.

5. Proficient in Microsoft Office and Bloomberg.

6. Good working knowledge of financial products (equities, fixed income, etc.)

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities:

Project Phase

• Participate in the project to establish the abrdn Wealth Tech platform, being responsible for the Operations Target Operating model and processes
• Gain a deep knowledge and understanding of the Wealth Tech proposition and client requirements.
• Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
• Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
• Work with the project team to address any issues arising from Wealth Tech technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
• Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the Wealth Tech platform.
• Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations

• Oversee ongoing operations of the platform and maintain seamless interactions with clients.
• Manage and resolve distributor/third party queries efficiently and effectively.
• Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
• Coordinate and manage changes with third-party service providers.
• Generate internal Management Information (MI) reports to track operational usage and performance.
• Providing assurance to clients that the platform is operating in line with expectations
• Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
• Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
• Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
• Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience

• University degree or the equivalent in professional qualification
• Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
• Strong knowledge of the asset/wealth management business and products.
• Candidate should be self-motivated, dynamic and have a proven track record of working under pressure.
• Strong communication, interpersonal and organizational skills are key and the Candidate needs to be able to work independently and interact with stakeholders at all levels.

Job Description:

Core Skills:

• OS: Unix/Linux platform/Window
• DB: MS SQL and Oracle, Postgre database
• App server: WebLogic/WebSphere
• Middleware: MQ, Kafka, CD/SSH, JBOSS
• Programming Language: Java, C++, shell script, PL/SQL

Requirements:

• Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Role purpose

To perform actuarial, financial modelling and catastrophe risk analyses to support Miller Singapore in winning, placing and monitoring complex insurance and reinsurance risks in Asia markets.

Role deliverables

• Model the probability distributions of the gross / ceded / net underwriting results of an (re)insurance client.

• Utilise cost / benefit analysis to advice brokers and clients “optimal” reinsurance programs based on risk tolerance levels.

• Model and analyse natural catastrophe exposure for various business streams, when requested, to support Miller’s offering to its clients

• Carry out investigations of the appropriateness and sensitivity of modelling assumptions, maintaining Miller’s commercial position where this does not conflict with relevant professional standards

• Maintain robust documentation, data cleansing, data manipulation and peer review practices to ensure accuracy and relevance of model outputs and assumptions, clearly explaining any limitations of outputs

• Communicate modelling process and results with internal and external stakeholders, both verbally and through formal reports/presentations, to a very high standard

• Work with the team to build trusting relationships with internal and external stakeholders

• Ensure high standards of accuracy in work and manage competing priorities to deliver work in a timely fashion

• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.

• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as MAS regulations.

• Promote Miller brand and values to enhance Miller’s reputation in the market

Requirements:

- Bachelor’s degree in Actuarial Science / Mathematics / Statistics / or Computer Science

- FCAS, FIAA, FIA or working towards qualification

- Minimum 5 years general insurance experience, reinsurance preferred.

- Good Excel skills

- Strong oral and written communication skills for a variety of audiences

- Experience with programming languages to automate modelling processes

- Past experiences at a broker or non-broking background (e.g., (re)insurance company) across multiple lines of business

- Able to make assumptions when faced with missing or unreliable data

As a Supply Planning Analyst, your primary responsibility will be managing supply planning and inventory for various channels. You will be expected to maintain optimum stock levels, ensuring they are optimised within budget and meet market forecast requirements without excessive inventory risk exposure. Your role will also involve identifying service level improvement opportunities, maintaining SKU data, participating in demand review meetings, preparing monthly reports, and contributing to digital transformation projects. Your ability to manage complexity, coupled with your keen eye for detail and excellent analytical skills, will be crucial in this role.

• Manage and monitor stock levels, reporting excess, aged and discontinued stock
• Analyze all forecast for inventory and develop various processes for inventory purchases
• Ensure optimum level of inventory is maintained in order for target service levels
• Identify service level improvement opportunities from supply planning perspectives
• Maintain & setup new SKU in Product Cloud, Connect and JDE ERP system
• Involved in Demand Review & Pre S&OP Meetings with respective functions
• Prepare monthly reporting (Budget vs actual sales) and depletion/shipping forecast to Brand companies
• Work with Supply Planning Assistant Manager on developing and managing projects in driving business process improvement

What you bring:

The ideal candidate for the Supply Planning Analyst role brings a wealth of experience in supply chain management, specifically in supply planning and inventory management within a retail environment. You possess strong organisational skills, have an eye for detail, and are adept at managing complexity. Your excellent analytical skills enable you to identify root causes and solve problems effectively. Furthermore, your good interpersonal skills allow you to communicate effectively across functions. A degree in Supply Chain Management or Logistics is required for this role, along with IT proficiency, particularly in Excel and stock management systems.

• Degree in Supply Chain Management or Logistics
• 3+ years of relevant experience in Supply Chain management – supply planning and inventory management in a retail environment
• Strong organisation skills and ability to manage complexity
• Excellent analytical skills with the ability to identify root cause and solve problems
• Good interpersonal skills, communications skill with the ability to influence across functionally
• IT proficiency required - advanced Excel + techsavvy Good understanding of Stock management / MRP systems

What sets this company apart:

Our client is a leading player in the consumer industry, known for their commitment to innovation and excellence. They are currently undergoing a significant digital transformation, making it an exciting time to join their team. The company offers a dynamic work environment where every employee's contribution is valued and rewarded. They believe in fostering a culture of continuous learning and development, providing ample opportunities for professional growth.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link provided. Please note that only shortlisted candidates will be contacted.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

Details of the Division and Team:

Everyday DB observes thousands of cyber security intrusion attempts. Deutsche Bank’s COO Chief Security Office (CSO) integrates both Corporate Security (CS) and Information Security (CISO) as both teams are responsible for mitigating these risks.

The CSO team enables the business of Deutsche Bank by providing agile security operational capabilities.

With their expertise in Threat Intelligence, Data Leakage Protection, Cyber Threat Analytics, Malware Response & Research, Security Monitoring, Incident Response, Forensics and Vulnerability Management, they provide global services from key locations in Frankfurt, Jacksonville and Singapore while leveraging offshore capabilities in Pune and Bucharest.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services.
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The Deutsche Bank Chief Security Office is looking for an experienced DLP Information Security Analyst.

Adhering to internal and external policies, the role is required to work in a global team to identify and assess technical and personnel security breaches within a heterogeneous business and technical landscape. This will include working with a variety of technologies and business groups to detect, assess and document the escalation of security alerts and consequence management.

Additionally, the role will require collaboration with control functions as well as businesses to identify information that needs to be protected and controls that are best suited to address these requirements.

The work will also involve utilizing vendor solutions, bespoke control applications and supporting the development of team tasks, such as the continual assessment of preventive and detective controls.

• Continuously monitor DLP systems for alerts and act as a subject matter expert for all data leakage investigations globally across all regions where the bank has a footprint.
• Manage DLP incidents, ensuring coordinated response and timely escalations.
• Document all incidents, actions taken, and outcomes. Prepare detailed reports for management and compliance purposes.
• The incumbent also assumes responsibility for overseeing and coordinating all facets of incident management like initial evaluation, stakeholder management, technical triage, and incident resolution.
• Ensure DLP tools and technologies are maintained, optimized, and regularly evaluated through established cyber risk frameworks.
• Cooperate with control functions to understand regulatory requirements and applicable laws.
• Ability to methodically analyze complex data and requirements and provide accountable SME opinion.
• Design and implement new DLP monitoring use cases. Collaborate with business and control functions to identify sensitive information that needs to be protected.
• Propose ways to improve existing process to achieve better operational excellence via automation.

Your skills and experience:

• Minimum 3 years of working experience in either Data Loss Prevention (DLP) or Security Operations Center, with at least 1 year working in an enterprise-grade Operations Center.
• A Bachelor's degree in Information Technology, Computer Science, or a related field is required.
• Working experience with Data Loss related applications such as Symantec DLP, Digital Guardian; and SIEM tools such as Splunk, Sentinel.
• Working knowledge in IT Fundamentals such as networking, hardware/software.
• Analytical and critical thinking with an inquisitive mindset, collaboration, and conflict management with good communication skills.
• Mentor new team members and provide guidance and directions when required.
• Ability to work in fast paced environment and within tight deadlines.
• Certifications such as Symantec DLP certified specialist, CompTIA Security+, CISSP, Microsoft Information Protection, Certified Data Protection Officer etc.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are looking for exceptionally smart individuals who possess strong problem solving skills and have an avid interest in web or mobile development. You should be able to learn quickly and work independently, and while we will provide support to your learning, you must demonstrate tenacity and resourcefulness in overcoming challenges and acquiring new skills.

Responsibilities

• Communicate effectively with all audiences, including senior leaders, in a structured manner.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate (visually) complex ideas and concepts.
• Manage the project timeline, plan and priorities tasks in a constantly changing environment.
• Participate and support various activities during the software development lifecycle (requirements gathering, development in sprints, QA and testing, deployment etc).
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.

Deliverables may include the following:

• Architecture Diagrams.
• Cloud Hosting and Set-up (AWS or Azure cloud).
• Technical integrations with 3rd party systems.
• Performance and Load Testing.
• Solution Design / Technical Specifications.
• Data Extraction, Transformation and Migration.
• User stories/ functional specifications.
• Workflow diagrams to demonstrate business processes.
• Being able to learn and apply company's Tech Stack such as C#, VueJs, Svelte in day-to-day work.

Requirements

• Students will be required to commit full time hours per week for at least 6 months and above.
• The candidate should have excellent problem solving skills, and the ability to visualize workflows and translate them into digital mediums (Word, PowerPoint, Excel).
• Excellent verbal and written communication skills.
• Meticulous and detailed oriented with excellent documentation skills.
• Demonstrated aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Prior experience as a Business Analyst in a software delivery project would be advantageous.
• Candidates with outstanding performance may be offered a full-time position upon graduation.

Learning Outcomes

• Participate in daily stand-up meetings as part of the development team and understand agile development methodology.
• Gain experience in applying existing academic knowledge in solving real-world problems.

To maximize learning, interns will need to be able to and willing to commit full-time throughout the internship period. This commitment includes not having concurrent class schedules or other major conflicting commitments during the internship period, to ensure their active participation and engagement in our internship program.

To expedite the application process, we kindly request all interested candidates to apply directly through our official career portal:

https://thesoftwarepractice.freshteam.com/jobs/bpxv8wu5JzRY/business-analyst-intern-jan-jun-2025?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

The Senior GCC Analyst provides front-line support to customers of CME Group for traded cash FX markets and provides relevant investigation and analysis for any major outages to management and other business stakeholders. In this role, the Senior GCC Analyst works regularly in a customer facing capacity to deliver informational assistance via telephone and electronic means. The analyst will need to be able understand the FX cash aspect of support and business to facilitate troubleshooting for any critical trading and connectivity issue on our platform.

For this role the analyst will have a passion for solving problems and delivering excellent customer service. The candidate will deliver advanced market and technical assistance for front-end trading platforms, market data and match engine functionality.

Successful candidates will possess a majority of the below qualification, experiences and be comfortable with the responsibilities.

Responsibilities will include and not be limited to the following:

• Develop ad-hoc queries and perform complex data analysis to create data driven solutions to support or change policy, process procedures and technologies
• Field customer enquiries related to market events, connectivity, business technologies and products
• Decides appropriate course of action when speaking with a customer, such as which actions would accurately solve their technical problem. Decides when problems need to be escalated to a higher-level resource.
• Evaluate and monitor market activity and order flow for efficiency and anomalous behavior
• Perform investigations for both internal and external clients - be able to articulate challenging and complex problems and solutions to a broad range of audiences

Qualifications:

• Bachelor's or Master's in information systems, computer science a related field from a recognized university
• Minimum 3 to 5 years’ experience in single bank or multi-banks eTrading platforms. Previous experience with vendors is welcome
• Experience with leading industry charting/news platforms and front ends, such as Bloomberg, Trading Technologies and Eikon Refinitiv
• Good understanding in foreign exchange modules with emphasis on Spot FX and NDFs (Outright and Swaps is a bonus)
• Good grasp of full trade life cycle from execution to front and back office (STP/Murex/MT300) processing
• Exposure to Kibana/Monitoring dashboards
• Analyst will support Japanese customers. High proficiency in the Japanese language is preferred.

Experience:

• Previous experience within trading, technical support, and market analysis
• FIX protocol/API connectivity expertise and basic Linux commands knowledge alongside experience with trading GUI features to help with troubleshooting
• Ability to read and understand user logs
• Experience with Linux/Unix commands.
• Ability to perform order analysis to identify latency/rejections/slippage/mismatch
• The candidate must be able to demonstrate strong written and verbal communication and problem-solving skills
• Prior customer support experience via telephone and electronic means
• Advanced understanding of electronic trading

Job Responsibilities:

The Analyst role within the market risk management department (Market risk analytics team) will be in charge of performing market risk/counterparty credit risk analysis, monitor market risk activities undertaken by Global Markets (Trading and Treasury), counterparty credit risk activities undertaken by Global Markets (Trading and Sales) and participating UAT in various projects, e.g. Potential Future Exposure project, IRRBB, benchmark/Libor Transition project. The scope of products spans interest rate derivatives (including Interest Rate Options) and FX derivatives (including FX Options).

[Market Risk]

• Prepare daily, monthly and other periodic risk reports and provide PnL & risk analysis for the bank’s trading and treasury portfolio for branches in Asia and Oceania;
• Provide analysis of market risk exposures, VaR;
• Provide market risk stress testing and analysis for branches in Asia and Oceania;
• Provide market risk KRI monitoring;
• Provide daily VaR back-testing;
• Prepare Singapore/Regional ALM/MRM Committee material and provide market risk commentary;
• Support Manager to conduct risk limit review;
• Monitor, investigate and report risk limit excesses;
• Provide Volcker rule metrics reporting and analysis;
• Monitor Benchmark submissions (SORA) and report to Benchmark Oversight Committee;
• Perform ad-hoc project UAT in order to improve the processes and operations;
• Liaise with stakeholders, including Global Markets, Treasury and provide market risk analysis / information;
• Support Manager to liaise with internal / external auditors to ensure good practices are adopted in the bank;
• Support Manager to liaise with regulators by providing necessary information/ analysis;
• Support Manager to ensure compliance with all relevant Group and local policies and procedures, including but not limited to Market Risk policies and procedures;
• Support Manager to do annual/ad-hoc review of policies and procedures, including but not limited to Market Risk policies and procedures;
• Liaise with internal stakeholders, including Global Markets, Treasury, Back-office, system division, product office etc;
• Participate in centralisation and streamlining projects
• Support regional branch in all Market risk related matters;
• Provide guidance and support to junior staff.

[Counterparty Credit Risk & Project Support]

• To participate UAT for Potential Future Exposure (PFE) project, e.g. run PFE simulation, calibration, backtesting, stress testing and prepare the model document
• To participate the development and maintenance of technical EUC tools for example IRRBB calculation
• To participate the development and implementation of Wrong-way risk
• To participate the implementation of CVA stress testing
• Support senior staffs/participate in other various projects e.g. Benchmark/Libor transition etc.
• Support Head Office’s initiatives, middle office systems implementation in Singapore and other regional branches;

Job requirements:

• Bachelor’s degree in financial engineering, mathematics, statistics, quantitative finance, Data management, economics or in quantitative related fields
• At least 1 year of working experience in market risk related jobs, such as Market Risk Management / Product control / Counterparty Credit Risk / Global Markets / Treasury
• Good knowledge of banking and derivatives products
• Good Experience in using Python, Power Query, Tableau, Excel with VBA skills
• Good initiative and inter-personal skills, ability to work efficiently in a team and independently.
• Good communication skills (both verbal & writing) with colleagues in Singapore and regional branch.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067969

about the company

Our client is a growing regional corporate bank with a strong presence in the Asian market and has an exciting expansion headcount for a Senior Credit Analyst.

about the job

• Preparing credit applications, financial reports and projections for a portfolio of corporate clients by stipulated deadlines
• Perform analysis on financial information, forecasts, performances and preparing financial models and projections
• Mentoring and providing guidance to junior credit analysts
• Working with RMs and the Marketing Team on credit-related matters
• Conducting research and analysis on the industry and market

about the manager/team

Reporting to the Team Lead, you’ll be part of a dynamic team with good teamwork.

skills and experience

• Bachelor degree in Business and Finance related disciplines
• At least 4 years of credit analysis experience in mid-market/ large corporates in corporate banking space
• Good understanding of accounting, interpreting financial statements and credit and financial analysis
• Knowledge of Term, Bilateral, Syndicated Loans, Trade Finance and Structured Finance etc

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

e are seeking a skilled Business Analyst with expertise in Swift Messaging, Payments Systems, and Banking Operations. The ideal candidate will have hands-on experience with payment platforms such as RTGS, NEFT, GIRO, IMPS, and SWIFT. They will play a pivotal role in analyzing, defining, and optimizing payment processes to meet organizational and industry standards.

Key Responsibilities:

1. Requirement Gathering and Analysis:
• Collaborate with stakeholders to gather, document, and analyze business and technical requirements.
• Translate business needs into functional and technical specifications.
2. Payments and Messaging Expertise:
• Work on payment systems, including RTGS, NEFT, GIRO, IMPS, and SWIFT Messaging (MT and MX standards).
• Analyze and implement solutions for cross-border and domestic payment processes.
3. Stakeholder Collaboration:
• Act as a liaison between business units, technical teams, and external vendors.
• Facilitate workshops and discussions to align on project objectives.
4. Process Optimization:
• Identify inefficiencies in payment processes and propose improvement strategies.
• Ensure compliance with regulatory and security standards in payment systems.
5. Testing and Implementation:
• Define test scenarios, review test cases, and ensure successful User Acceptance Testing (UAT).
• Support go-live activities, ensuring smooth deployment of payment solutions.
6. Documentation and Reporting:
• Prepare detailed process documentation, functional specs, and user guides.
• Provide regular updates and reports to stakeholders on project progress.

• 5+ years of experience as a Business Analyst in banking and payment systems.
• Strong understanding of SWIFT messaging standards (MT and MX).
• Proven expertise in handling payment platforms like RTGS, NEFT, GIRO, and IMPS.

Technical Skills:

• Knowledge of payment protocols and regulatory frameworks.
• Experience in working with SQL for data analysis is a plus.
• Familiarity with APIs and integration with payment systems.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

We seek a motivated Business Analyst with at least 2 years of experience to join our team. The ideal candidate will work closely with stakeholders to analyze business needs, gather requirements, and develop solutions that enhance our operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Conduct data analysis and create reports to support decision-making processes.
• Facilitate meetings and workshops to elicit requirements and gather feedback.
• Document processes, workflows, and system specifications.
• Assist in the development of project plans and timelines.
• Support the testing and implementation of new systems and processes.
• Identify areas for improvement and provide recommendations to enhance business operations.
• Maintain strong communication with team members and stakeholders throughout the project lifecycle.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Familiarity with business process modeling and documentation techniques.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.

Preferred Skills:

• Experience with project management methodologies (Agile, Waterfall).
• Knowledge of industry-specific software and tools.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

We are looking for a dynamic Investment Analyst. The Investment Analyst will report to the Directors and the Investment Manager directly and will be exposed to, and assist with, various financial tasks, analysis, and research for the real estate projects that APG is involved in.

The company has a host of ongoing and upcoming projects invested in by APG's global network of investors. This role will require a range of tasks the Investment Analyst will assist with. By virtue of it being a lean team in Singapore, this role will also expose the analyst to a variety of different tasks, including liaising with the Australian team for one of the portfolio businesses in an upcoming and niche real estate segment.

Perform market research, competitive analysis, and other ad-hoc research as needed for ongoing/new deals;

Conduct financial projections and analysis for new deals;

Prepare/amend financial models for ongoing projects as they approach the refinance stage;

Assist in the preparation of investment memorandums, pitch decks and quarterly investor updates and newsletters;

Participate in pitch meetings with investors;

Build and maintain relationships with investment partners & investors;

Assist the Directors and the Investment Manager on due diligence materials required by institutional funders for different projects;

Compile data and prepare reports on the economic and real estate market updates for our investor newsletters;

Review and participate in tax and legal due diligence;

Be involved in a variety of tasks for a deal from initiation to execution across different segments;

Provide support to the Managing Director and perform other related duties and assignments.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.
• Knowledged of BCA Green Mark for Data Centre and Buildings, ISO 14001 Environment Management System, SS564 Green Data Centre etc

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

• Gather and document business requirements to configure NetSuite to meet organizational needs.
• Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.
• Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.
• Configure and customize NetSuite modules to support business workflows.
• Conduct data migration, including mapping, cleansing, and validation.
• Develop and deliver reports, dashboards, and analytics within NetSuite.
• Provide end-user training and create detailed documentation to facilitate user adoption.
• Troubleshoot system issues and liaise with technical teams for resolutions.
• Monitor project milestones and timelines, ensuring deliverables are met on schedule.
• Support post-implementation activities, including system upgrades and optimization.

Your Profile

• Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.
• Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.
• Excellent analytical skills with the ability to identify process improvements and develop effective solutions.
• Proficient in creating workflows, custom records, and reports in NetSuite.
• Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ (EA: 94C3609/ R1219669)

• Permanent role with an established company
• Exposure to latest technology

About the company

Our Client is one of the most established company with the high tech manufacturing industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) / CIM Analyst / Engineer – PROMIS to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

• Oversee, support, and maintain the MES model, including products, routes, operations, and lot movements.
• Design, develop, maintain, and continuously improve assigned Computer Integrated Manufacturing (CIM) applications and components.
• Provide 24/7 Level 2 & 3 support to ensure smooth operation of production lines.
• Collect requirements, design, develop, and deploy new versions of CIM applications.
• Document requirements and manage enhancements in the assigned area.
• Plan, coordinate, and deliver training for assigned applications.
• Work with other departments to enhance productivity, reduce errors and costs, and contribute to improvement projects as needed.

skills and experience required

As a successful applicant, you will have at least 3 years of experience in MES.

Whats on offer

This is an excellent opportunity to join an established MNC with high job stability.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ

Role: Test Analyst (Banking / 6 month contract)

Job Duties & Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for assigned projects related to the digital platform’s user acceptance testing
• Write test cases in JBehave for agile projects
• Expert in using testing tools such as JIRA and Confluence to execute and maintain project status
• Knowledge of web and mobile application testing in the banking domain:Good time management
  Keen eye for details to ensure quality and timely output
  
• Detect, report, and track defects in application tools and with various stakeholders to ensure proper closure of issues
• Collaborate proactively with all stakeholders to complete job assigned from clarification to issue closure
• Good with documentation to update project changes timely

Required Experience

• Minimum 1 year of experience in web and mobile application testing in the banking industry is preferred
• Strong analytic skills to process complex requirements and develop end-to-end scenarios and test cases
• Familiar with Agile and Waterfall methodologies:Understand the life cycle of testing in both automated and manual testing
  
• Experience in running or being part of an agile project team in the banking industry:Hands-on experience with JBehave
  
• Understanding Java and VB Scripting is an advantage:For automation QA role, hands-on usage of Selenium or Appium is a must
  
• Experience with quality assurance processes and JIRA is required
• Good stakeholder engagement skills with strong verbal and written communication:Collaborate closely across multiple teams during project execution
  
• Good team player with strong organizational skills:Ability to work independently with minimum guidance
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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