Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk.

We are seeking a Digital Forensics Analyst to join our Forensics & Litigation Support team. The analyst will partner with internal stakeholders, such as Legal, HR, Ethics, Investigations, and Insider Threat, to support investigations and provide technical expertise. The role will perform forensic preservation of relevant devices and data, respond to incidents, and perform detailed analysis of systems and data. The role will require an individual able to apply forensics concepts and industry best-practice in the preservation and analysis of newly developed technologies engineered internally at the company.

Responsibilities

- Preserve network and host-based digital evidence in an industry accepted and forensically sound manner that would be admissible in court proceedings.

- Coordinate digital forensics analysis on large scale matters.

- Communicate technical events and analysis to both technical and non-technical audiences.

- Perform Apple macOS host-based forensics, including the analysis of user events, the APFS/HFS+ file system, internal services, default applications, and relevant logs.

- Perform Microsoft Windows host-based analysis using both Windows and Linux based forensic tools.

- Perform analysis of Linux servers, including user events, daemons, security logs, and cron jobs.

- Perform acquisitions and analysis of Apple iOS and Android mobile devices.

- Perform acquisitions and analysis of cloud platforms, such as Microsoft Azure, Amazon Web Services, Google Cloud Computing and/or others.

- Write detailed forensic reports for investigations.

Minimum Qualifications

- A bachelor’s degree in a computing field.

- 3-5 years in digital forensics analysis experience.

- Holds an industry accepted certification validating digital forensics capiblities: GCIH, GCFA, GCFE, CFCE, GREM, X-PERT, EnCE, CCE, etc.

- In-depth understanding of computer forensic principles, including digital and mobile forensics, log analysis, cloud-based systems, database structures, querying languages and common digital forensics tools.

- Knowledge and experience of Windows, Unix and Mac host-based forensics, Mobile OS’s and command line.

- Working knowledge of hardware configuration and network/data communications, software development and scripting, database technology and database exploitation/forensics.

- Experience with seizure of evidence, chain of custody and conducting analysis.

- Knowledge of data loss prevention systems and how they detect potential host and network-based data loss technologies or other insider threat risks.

Preferred Qualifications

- Completed the SANS course FOR518: Mac and iOS Forensic Analysis and Incident Response

- Experience in writing affidavits, depositions and serving as an expert witness in court proceedings.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Total Rewards

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

The Analyst is responsible for helping Principals and Partners/ leaders coordinate the effective running of client engagements across our core offerings. He/she will perform general client, industry and competitor research, data analytics and development of creative sourcing techniques or assist with the leadership assessment process, rewards advisory and offer additional analysis and coordination support, all under on-the-job training, guidance and supervision.

The successful individual for this role will leverage KF tools and resources to achieve individual and team targets and contribute to the overall success and positive image of Korn Ferry through demonstrating the highest level of ethical behaviour and personal integrity with a positive and proactive communication style with peers and colleagues building effective relationships within and across the business.

KEY RESPONSIBILITIES

• Deliver high quality work that meets expectations for timeliness, accuracy, and completeness.
• Carry out secondary research, analyse data and produce reports to provide understanding and insights for a project or sector team
• Perform basic client research, pulling client information, developing pitch decks and proposed solutions under supervision
• Partners with the team to generate ideas and share information to facilitate effective outcomes.
• Measures and monitors the effectiveness of the strategic solutions framework against predefined outcomes and assists with meeting key deliverables
• Maintaining data quality and accuracy on the company’s internal databases in accordance with internal process
• Uses project management skills, technologies, and Korn Ferry tools and resources to support efficient and effective project execution
• Support delivery across a range of projects to support clients across our five core solutions
• Developing an understanding of Korn Ferry clients, generally on a sector basis

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• A bachelor’s degree or equivalent qualification
• Strong communication skills and public speaking skills
• Proven ability to effectively use data and analytics
• Self-starter, tenacious and proactive attitude
• Collaboration and team player
• Customer centricity
• Project management, planning, and coordination skills
• Hungry to learn continuously on the job and develop new areas of expertise
• Adaptability and agility in a fast-moving and fast-changing work environment
• Attention to detail
• Proficiency in MS Office

About the role:

The Finance Analyst will be responsible for supporting the central finance team in financial analysis, reporting, and forecasting. This role is a maternity cover position, with duties including budget tracking, variance analysis, and assisting with month-end close processes. The ideal candidate will have strong analytical skills, proficiency in Excel, and a background in finance or accounting.

Key Tasks:

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Qualifications and requirements:

• Degree in accounting or ACCA and its equivalent
• Minimum 3 years working experience
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/8099

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

About the role:

• Regional Transportation Analyst, Asia Pacific provides necessary high touch service to the business and drive regional transportation process to achieve cost and lead-time effectiveness. He/she will support regional transportation leads with data analytic and project management.
• This is a hands-on role which will require the ability to perform data analytic, drive process improvement and manage carrier performance review.
• This position will be a direct report to the Senior Director, Regional Logistics, APAC and will be part of Regional Distribution & Logistics Team

Key Roles & Responsibilities:

• Supports transport planning with report analytic to ensure internal and external stakeholder needs are achieved, and are cost effective based on required delivery date
• Provides transit time analysis to ensure accurate transit times are used in planning
• Provide daily support to manage the “real time challenge” of transport, to ensure balance with business needs and freight cost
• Supports the resolution of master data errors found in SAP or TMS, with support from the internal and external stakeholders
• Monitors the carrier performance with agreed KPIs and manages the carrier business review
• Support implementation of any new forwarder/carrier in accordance with QA standards, Service Level Agreements, SOP’s and Terms and Conditions
• Works with appropriate internal groups to update new lanes, rates etc. and manages spot bids and new lane carrier assignments

Knowledge, Skills & Experience:

• Diploma or Bachelor degree required
• 2-5 years of experience within supply chain; transportation planning and logistics within region preferred
• Experience working with a transportation management system preferred
• Strong communications skills and ability to work in a fast paced, global consumer goods organization
• Experience working in SAP preferred, or other ERP system
• Proficiency in English required, with additional language skills applicable to the region

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9691

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

• Perform real time hardware & applications monitoring and response
• Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration
• Monitor applications, systems, devices, facilities and infrastructure according to standard procedure
• Perform data backup and tape operations according to the schedule defined
• Assignment of Incident to the resolver party
• Handle ad-hoc user account creation

• Perform real time hardware & applications monitoring and response
• Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration
• Monitor applications, systems, devices, facilities and infrastructure according to standard procedure
• Perform data backup and tape operations according to the schedule defined
• Assignment of Incident to the resolver party
• Handle ad-hoc user account creation

PURPOSE

This role is responsible to provide support IT Servicedesk and Infrastructure management for FWD. Provide FWD SG staff with IT assistance eg provide basic access administration and monthly patch application to endpoints. Support in terms of server and network management.

KEY ACCOUNTABILITIES

• Day-to-day technical support for end users for laptop, printers, and mobile devices.
• Remotely accessing hardware or software for clients to make changes and fix problems
• Running reports to analyse common complaints and problems
• Asset management for IT assets.
• Liaise with vendors and end users for purchasing, repair and warranty services of IT related items.
• Maintain and monitor office IT Infrastructure
• Onboarding and Offboarding of end users
• Meeting Room setup (Room booking, Screen sharing)
• System to support (Windows, Mac, iOS, Android)
• Create and update user guide for user and system.
• Coordinate and liaise with relevant team/Service Providers for infrastructure management.
• Ensure Infrastructure services are meeting SLAs.
• Provide technical support when necessary to resolve Infrastructure related matters.

QUALIFICATIONS / EXPERIENCE

• Diploma in Information Technology or higher
• 1-2 years of related experience in IT operations and support

KNOWLEDGE, SKILLS & ABILITY

• Ability to handle multiple tasks simultaneously
• Good communication and writing skills
• Candidates should have a strong analytical and problem-solving mindset.

About this role:

Wells Fargo is seeking a Graduate Analyst / Investment Banking Program Analyst (Debt Capital Markets) to join our growing Corporate and Investment Banking team in Singapore for the 2025 Graduate Programme.

In this role, you will:

• Support senior and coverage bankers in their coverage and execution responsibilities, including idea generation and interaction with existing and prospective clients
• Lead the preparation of written material, including pitch books, proposals, client materials and associated supporting analyses
• Prepare ongoing market update materials, and stay abreast of key market developments and establishing knowledge of the target client base and relevant market dynamics
• Assist in logistical requirement for clients and their investment engagement, such as roadshows
• Work closely with partners locally and globally from different teams, including support teams
• Develop skills across a range of debt products, from senior bonds to subordinated instruments, liability management and ESG products
• Play a key role in the execution function of a transaction including but not limited to internal approval requirements, preparing materials, support and coordinate due diligence, negotiation etc.
• Identify opportunities for process improvements within Investment Banking Program
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• Experience in Investment Banking Program, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Successfully complete an undergraduate degree between December 2024 – June 2025. This is a future position to start in July 2025.
• Experience in or with exposure to Debt Capital Markets or Debt Syndicate through internships or work experience
• The candidate should have or will need to obtain any relevant MAS-required licenses

Job Expectations:

• Diligent and focused, taking initiative to proactively improve our coverage, pitching and execution with core clients
• Strong team player, focused on team building and partnership within the team and with other partners
• Strong inter-personal skills, with an ability to engage and develop relationships with clients, and also internal partners

Interested candidates are invited to complete the application submission on Wells Fargo career portal. We will only contact shortlisted candidates from Wells Fargo career portal

We are looking for a Test Analyst who is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.

· Understand and analyze testing requirements to prepare test plan, and test design

· Min 6-9 years of testing experience in IT industry

· Good exposure of software development life cycle & software testing life cycle processes

· Practical experience with tools for automating web applications testing - like Selenium, Java, Cucumber frameworks, Jenkins, Maven, UFT, POM, and Module driven.

· Prefer to have Mobile Application Automation testing tools – Appium & Eggplant

- Expertise in Defect Management Tool (ALM & JIRA)

-Full comprehension of QA practices, proficiency in various types of testing such as functional testing, system testing, system integration testing, regression testing, database testing, web service testing, and automated testing for multiple online applications and their improvements, including bug monitoring.

· Recommend and use automated testing tools where appropriate and adopt test standards and testing methodology.

· Understand and analyze testing requirements to prepare test plan, and test design.

· Strong expertise in preparation of test scenarios, Test conditions, Test cases and Test execution.

· Advise project team on design consideration to facilitate meeting of requirements

· Prepare and ensure readiness of test bed and test environment to carry out the test execution and execute test in accordance to the test design.

· Review test findings and collaborate with teams to address issues like open defects and resolution rate.

· Be certified in the testing area is an advantage

· Collaborative individual with excellent communication and interpersonal abilities

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

SAP Business Analyst

Key Responsibilities

• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Qualifications

• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Responsibilities

• Setting-up products in the product engine, which includes formula coding and product table set-ups.

• Support the testing of products in the product engine.

• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.

• Ensure timely completion of product testing in accordance with the stipulated milestone.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company.

• Highlights any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

• Degree holder in Actuarial Studies.

• Detail-oriented, efficient, self-motivated, and able to work under pressure.

• Good interpersonal, writing, and verbal communication skills.

• Good technical and analytical skills.

• High level of integrity & takes accountability of work and good attitude over teamwork.

• Takes initiative to improve current state of things and adaptable to embrace new changes.

Key Tasks / Main Responsibilities

• Involved in the day-to-day activities of the finance team, including producing timely and accurate financial statements and requisite reports for various authorities (including MAS and Head office).
• Work closely with internal and external auditors, tax agents and regulators.
• Assist in month-end and year-end process, as well as ongoing projects

Requirements

• Minimum Bachelor’s Degree in Banking and Finance or Accounting related.
• Professional Qualifications such as Certified Internal Auditor (CIA), Certified Internal Systems Auditor (CISA), Certified Public Accountant (CPA), Chartered Accountant (CA) will be an advantage.
• Minimum 7 years of internal audit and/or audit related working experience.
• Good report writing, communication and interpersonal skills is necessary.
• Able to work in a team as well as independently with minimal supervision.
• Proficient computer skills, including Microsoft Office (Word, Powerpoint and Excel).

Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements.

You will work with the Customer Portfolio teams. The Customer portfolio will hold all the products related to B2B and Customer Tech Products. The key impacted Business teams are the Sales and Commercial Functions.

Your role will seat under the Sales Execution product family, and you will be part of a product squad, Distribution Management Systems (DMS).

The position covers activities related to DMS to enable our businesses to improve and grow across our markets, with a specific focus on Asia:

· Wholesalers and Distributors Engagement & Management

· Wholesalers and Distributors Collaboration & Incentives

The current Pernod Ricard ecosystem is a fragmented operating model. The DMS Business Analyst will act as a change enabler by contributing to the definition with our Global business counterparts of a target blueprint, the archetypes and their associated routes to market, as well as our strategy to meet our company’s ambitions.

Forward looking, you will be part of a fast-growing squad and organization. You will setup strong relationships notably with:

· Our Tech Proximity Teams, in charge of capturing and funnelling our affiliates’ business needs, especially the Proximity Teams in contact with our biggest markets,

· And the Business Key Users, our primary contacts across all our entities in the world, Key actors to ensure the best adoption of our solutions.

The responsibilities encompass capturing Business/Tech stakeholders' needs and translating them into functional specifications to fuel a product backlog. Collecting insights to support decision-making is part of the role, aiding the Product Owner in defining, delivering, and monitoring product value.

· Product Catalog Management : Participate in the addition, modification and removal of catalog items from my scope based on the approvals of the Product Owner and the Product and Service Catalog Manager

· Demand management & Backlog Management : Perform detailed analysis to ensure understanding of business needs and convert them into detailed functional & non-functional specifications. Convert business requirements into EPIC's, Features and User stories to fuel a product backlog. Secure maintenance of requirements throughout product lifecycle, translating product backlog into functional and non-functional requirements at each phase

· Product lifecycle management : Collaborate with development team to ensure proposed technical solutions for the Products are addressing business needs. Contribute to functional and non-functional testing, assist Product Owner in defining and monitoring product value. Build documentation on processes & results to ease understanding of stakeholders & decision-making on value. Support documentation creation for final users. Prepare roll-out plan in coordination with proximity teams

· Incident management : Contribute to L2/L3 support, identify & implement incident resolution

Reporting Line (direct/indirect): Product Owner (support him/her in their daily activity)

Key internal stakeholders : Other squad members (to collaborate as part of the same agile squad), Domain Proximity Specialists (to consolidate Business demands), Service Management (to jointly work on incident Management and resolution), Key Users (to collect business needs)

Key external stakeholders : Existing partners of the already existing applications, New partners upon validated solutions and agreements.

JOB REQUIREMENTS

· Experienced in FMCG industry

· Analytic & critical thinking, with experience in analyzing & breaking down problems & information using structured frameworks & methodologies

· Business orientation & macro understanding of Pernod Ricard business strategy, objectives & Distribution Management Systems

· Master proficiency on Pernod Ricard analytics assets, with the ability to build insights from relevant self-service capabilities

· Detail-oriented & data-driven mindset

· Collaboration & agile ways of working

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About The Team:

The mission of the TikTok Eng-AI Innovation Center is to explore cutting-edge AGI technologies, including but not limited to LLM, multi-modal LLM (video/image/audio/text/code), etc., to let machine better understand user creations on TikTok platform. Regarding to video/image/audio/text, enhanced content understanding can bring better user experience of searching, recommendation, and can more accurately identify and defend internet abuse and fraud on our platform. Regarding to code, our developed LLM aims to automatically re-organize/optimize TikTok codebase, and make the code/coding become more accessible for TikTok engineers.

Job Responsibilities

1. Participate in the design and implementation of a high-availability, scalable, distributed large-model machine learning platform to support the development and efficient iteration of large models for TikTok;

2. Explore cutting-edge technologies related to large-model engineering(LLMOps), covering areas such as data processing, model training, inference services, evaluation system, automated orchestration, prompt engineering, and resource scheduling;

3. Construct a high-performance, cost-effective large-model inference service architecture that ensures high service availability.;

4. Explore the application of frontier large models, Code Agents, etc;

Qualifications

Minimum Qualification

- Bachelor's degree or higher in Computer Science or related fields, with good communication and teamwork skills;

- Solid programming foundation, good coding style, familiar with multi-thread programming, distributed computing, network communication, memory management, and design patterns;

- Experience in engineering R&D or infrastructure, proficient in at least one of the following development languages: C/C++, Python, Golang; and experience researching and developing distributed systems, with the capability and experience in optimizing system performance.

- Experience in developing and deploying large-scale models, including data processing, training, deployment, and evaluation and DevOps/MLOps;

- Experience in large-model service deployment and optimization and distributed scheduling, computing, and storage projects like K8s, Ray, Hadoop, Spark, HDFS;

- Familiarity with deep learning frameworks such as TensorFlow, PyTorch, and understanding of large-model engineering frameworks like vllm/langchain.

Preferred Qualifications

- Passion for technology, good communication skills and team spirit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Role Summary

• Responsibilities: You will be based in our Medical Communications division, and your work will focus on the detailed analysis and creative presentation of clinical trial data for a diverse range of clients, including leading pharmaceutical and medical technology companies, as well as patient and public health bodies and charitable organisations
• Salary: S$4,500 per month
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates throughout 2024 and 2025
• Location: Our new recruits will be based in our Singapore office

About the Role

The Medical Writer and Analyst positions are ideal for those with experience in scientific research and for enthusiastic recent graduates in the sciences who are seeking the opportunity to be part of a growing team. You will be based in our Singapore office working in our Asia-Pacific team, as well as collaborating with colleagues from our UK and US teams.

Medical Writers and Analysts work on projects involving the detailed analysis of data from clinical trials and the assimilation and creative presentation of this analysis in different formats including posters, slide sets, value dossiers, reports and peer-reviewed publications. These deliverables are used directly by our clients in communication with external stakeholders instrumental to the successful uptake of novel therapies. The work is structured on a project-by-project basis and you will usually be working on several projects in different disease areas at any one time.

You will work in project teams alongside experienced colleagues in both the Singapore UK and US offices who provide one-to-one training in the technical aspects of the role, including project management and effective client communication. Delivering project work requires close collaboration with clients and, following a successful induction period, you will increasingly engage in teleconferences and face-to-face meetings with external stakeholders.

Positions are available for those looking for an entry-level role as well as those with some prior experience. We are looking for ambitious individuals with the potential to progress rapidly into more senior roles involving greater project management and client responsibility.

Requirements

We are looking for individuals who are collaborative, self-motivated and enthusiastic, with a passion for scientific writing and an interest in providing a great service to clients. Positions are available for those looking for an entry-level role in the field as well as those with some prior experience.

Essential requirements for the role are:

• A degree level or higher qualification in a scientific discipline (minimum CAP or GPA 4/5 or equivalent). We welcome applications from candidates with a diverse range of specialisms, including but not limited to; biology, chemistry, pharmacy and medicine
• An excellent written and spoken fluency in English in order to deliver high quality scientific materials in English for clients in the Asia-Pacific region
• An ability to communicate scientific materials clearly in both written and oral form
• An excellent understanding of and ability to apply scientific concepts
• A close attention to detail
• An aptitude for and experience of scientific writing which could include dissertations, research summaries, lab reports, poster or oral presentations, peer-reviewed scientific publications, book chapters, grant applications, regulatory documents, and articles for websites or student magazines
• A competency in Microsoft Word, Excel and PowerPoint
• An exceptional level of organisational skills and the ability to effectively manage your time and meet deadlines

No previous experience in this sector is necessary, but you should display a genuine interest in healthcare and an eagerness to learn about new areas of clinical science. Applicants with higher-level qualifications in a scientific discipline are welcomed but this is not a requirement.

Application

Please submit your applications through our website below:

https://apply.workable.com/costello-medical/j/66A33C311A/

The Trading Analyst plays a pivotal role in supporting the company’s analysis of refined products. This position involves providing comprehensive analytical support to the organization and collaborating closely with traders, risk manager, and other key stakeholders. The analyst will ensure accurate valuation and risk assessment of the organization's refined products positions, contributing to informed decision-making and effective risk management strategies.

Key Responsibilities:

• Provide analysis and insights on refined products such as Gasoline, Middle Distillate, Fuel Oil, etc..
• Track global refined products markets, and monitor price movements, premiums, spreads, and key market indicators to identify potential trading opportunities
• Evaluate and forecast global and regional refined products demand and supply based on factors such as economic growth, refinery turnaround, cargo movements, government policies, etc..
• Record deals into the trading system and maintain daily monitoring and reporting of market, credit, and operational risks.
• Compile market reports, maintain and update databases.
• Carry out and support other duties assigned by the Company.

Job Requirements:

• Bachelor’s Degree in International Trading, Economics, Finance, or a related field.
• Minimum of 2 years of experience in trading, and market analysis within oil and gas trading company.
• Proficiency in trading platforms, data analysis tools, as well as Microsoft Office Suits.
• Excellent numerical and analytical skills with a strong attention to detail.
• Proven ability to work collaboratively and maintain trust and integrity within a team.
• Bilingual proficiency in English and Mandarin is preferred.

Duration: 5 months

Location: Suntec

Working Hours: Monday - Friday 830am to 530pm

Responsibilities:

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred Degree in Accounting/ Finance
• Strong in Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Fluency in English written and spoken skills
• Working knowledge of Mandarin is an advantage due to exposure to China market
• Able to work under pressure with tight deadline

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a highly motivated Senior IT Business Analyst/Project Manager (Banking) to support our client's team in Singapore.

Direct Responsibilities

• Functional expert on the domain, conduct end to end studies, IT architecture and IT solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level.
• Aid in end-to-end tests, plan and coordinate UAT, change management and go-live support.
• Able to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish IT Solutions and ensure timely delivery of the IT Solution
• Develop good communication channel and good working relationship with Central teams in EMEA and ability to influence global teams to deliver APAC specific requirements.
• Pre-empt and escalate any risks/issues to management/steering committees in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide trainings to Business Users and APS (application support) team before the functional project go-live and prepare support document on the wiki/SharePoint.
• Contribute to team resource development
• Effective transfer and share functional and technical knowledge to teammates.

Requirements

• 15-18 years of experience working in Investment Banking domain as a functional project manager with relevant IT experience delivering front to back topics.
• Strong hands-on product knowledge and understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments –FX and others.
• Experience working in Front to Back projects and strong exposure to Booking, PNL & Risk, Post trade functions – Settlements, confirmation, Reconciliation, Accounting.
• Strong people skills being a team player and working with Front Office, Operations, Finance teams
• International exposure in working in a complex matrix organization

Qualifications that can give an Edge

• Prior experience in e-invoicing Projects mainly transforming IT Architecture and solutioning.
• Strong functional knowledge to articulate the requirements to an IT perspective for solutioning.
• Prior experience leading a team of BAs globally across different expertise functionally
• Prior experience working with providers like Reuters or Bloomberg
• Prior experience in any implementing e-invoicing tools/applications
• This is a hands-on role, which will require:

1. IT delivery plan and follow up for the program, Program governance, Operational working groups and Steering committees
2. Strong functional understanding of Investment banking products and CIB business

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Wells Fargo is seeking an APAC Market Graduate Analyst (Macro Strategies) / Securities Strategies Program Analyst to join our growing team in Singapore for the 2025 Graduate Programme. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Support the Head of Macro Strategy in analysis, creating client presentation and addressing client queries.
• Participate in client-focused strategic and analytical low-complexity support initiatives, including client requests, new business development, and general analytical and presentation support
• Support sales and clients with customized analysis to help clients make investment decisions
• Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-to-medium risk tasks and deliverables
• Maintain and enhance internal models and systems
• Receive direction from supervisor and exercise independent judgment within defined parameters while developing understanding of Securities Strategies function, policies, procedures, and compliance requirements
• Collaborate and consult with managers, functional colleagues, and stakeholders to provide data and analyses, including internal and external customers

Required Qualifications:

• Successfully complete an undergraduate degree between December 2024 – June 2025. This is a future position to start in July 2025.
• Experience in Securities Strategies or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualification/ requirements:

• Knowledge of APAC FX and rates markets and central banks along with understanding of monetary and geopolitical issues which drive currency and bond flows.
• Exhibit strong attention to detail and organization.
• Excellent communications skills
• Solid mathematical and analytical ability
• Ability to work dynamically and prioritise issues.
• Bachelor's Degree and CMFAS Exam Pass for M1RES1B/M2RES2B/M6 CM-EIP/CM-SIP papers (prior to licensing)

Interested candidates are invited to complete the application submission on Wells Fargo career portal. We will only contact shortlisted candidates from Wells Fargo career portal

• Location: Suntec
• Salary budget: up to $6000
• Contract Duration: 5 Months Extendable

Job Responsibilities:

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred Degree in Accounting/ Finance
• Strong in Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Able to work under pressure with tight deadline
• Able to handle tasks independently
• Good analytical skill, with an eye for detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Globecast is the leading global provider of content management and worldwide transmission services for professional broadcast delivery. The company operates a secure global satellite and fiber network to manage and transport 10 million hours of video and other rich media each year to direct-to-home satellite platforms; cable, IPTV, mobile and broadband headends; as well as corporate and digital signage networks.

Globecast Asia, headquartered in Singapore is primed to enhance its service offerings in the Asian media landscape. Globecast is an Orange subsidiary. We are seeking self-motivated individuals with a global mindset to be part of the Globecast family.

We invite applicants for the following position:

Technical Operations Center Operator

We are seeking a highly skilled and dedicated Technical Operations Center (TOC) Operators to join our dynamic team. The TOC Operators will be responsible for monitoring, troubleshooting, and maintaining the technical operations of a dedicated set of integrated systems designed to monitor a customer’s subscription video service. The service includes terrestrial networks and distribution systems. In addition to the essential functions listed below, this role will involve incident management and response to escalation from other Globecast BUs in other regions involved in the service. The ideal candidate must have a technical background in video, excellent communication skills, and the ability to thrive in a fast-paced environment.

Essential Functions :

• Demonstrate the ability to work well under pressure while exhibiting excellent customer service skills. Collaborate professionally with colleagues, supervisors, and customers to ensure a positive work environment.
• Communicate clearly and concisely, both verbally and in writing, providing accurate descriptions of events related to technical operation issues. Ensure effective communication with internal and external stakeholders.
• Participate in a fast-paced, deadline-driven environment, effectively juggling and prioritizing multiple tasks and demands. Adapt quickly to changing priorities.
• Conduct first-line fault diagnosis and rectification or escalate issues as necessary. Respond promptly to technical issues, coordinating troubleshooting and rectification efforts with internal and external stakeholders.
• Take responsibility for the deployment of redundant systems during failure conditions, ensuring minimal impact on services.
• Monitor video, audio, and other streaming services for quality and continuity. Escalate issues and discrepancies to supervisors or engineering staff for prompt resolution.
• Configure monitoring systems and perform low-level maintenance of transmission equipment and systems. Maintain a thorough understanding of operational procedures and signal flow within the scope of the TOC.
• Possess a comprehensive understanding of the technical configuration of media broadcast systems. Read and comprehend high-level signal flow and equipment documentation.
• Manage alarm systems and monitoring probes, utilizing tools. Experience using TAG monitoring is a beneficial. Generate logs and fault reports.
• Ensure all relevant documentation is correct and up to date. Respond immediately to on-air emergencies, restoring programming as quickly as possible. Accurately report all on-air anomalies and discrepancies using discrepancy reports.
• Perform other duties as assigned to meet departmental and company needs.

Qualifications & Requirements :

• Relevant Technical qualification from ITE; Polytechnic and/or equivalent qualification.
• Proficiency with MS Office (Word, Excel, and PowerPoint) and other basic desktop applications (i.e. MS Outlook, Exchange, internet tools, etc.) is assumed.
• Strong communication and good interpersonal skills.
• Familiarity with broadcast workflows.
• Understanding of streaming video.
• Keen interest in Sports & live broadcasting is an advantage.
• Monitoring of Video streaming services using probes and tools provided by premium OTT service provider.
• Manage the transmission path for acquiring video and routing sources ensuring overall OTT service availability.
• Respond to automatic alerts, escalations in timely manner and identify issue for proactive actions for service recovery.
• Open trouble tickets and activate incident management procedures by alerting internal and external teams. Remain service owner till the time issue is resolved and incident report is generated with conclusion.
• Receive and track maintenance notifications. Co-ordinate internally and externally to conclude such maintenance without or minimal impact on streaming services.
• Log issues and provide incident management reports.
• Manage communication with content partner and other global TOCs.
• Perform proactive transmission routine tasks.
• Perform request for streaming channels turn-ups and turn-downs based on standard communication.
• Previous working experience in similar roles would be beneficial.
• Prior working experience with video streaming systems is beneficial.
• Knowledge of video streaming formats and video broadcast ingest is recommended.
• Decision maker and problem solver, critical eye for diagnostics.
• Ability to perform technical troubleshooting to second line level, particularly networking.
• Must be willing to work rotating shifts that include nights, weekends and public holidays.

We regret that only shortlisted candidates will be notified.